414 jobs found

Neighbourhood Officer Location: Leatherhead KT22 Job Type: Contract till April 2026 Salary: PAYE 19.35 per hour We are seeking a Neighbourhood Officer based in Leatherhead to join a housing association. This role involves significant travel, and the successful candidate will be responsible for covering a patch in and around Leatherhead. This position is ideal for someone with a background in housing and experience in handling anti-social behaviour (ASB) cases. Day-to-day of the role: Travel extensively across Leatherhead Work closely with the Tenancy Specialist to visit residents and discuss maintaining their tenancy. Address and manage cases of anti-social behaviour (ASB) effectively. Ensure compliance with housing regulations and maintain high standards of tenant relations. Conduct basic DBS checks as required for the role. Required Skills & Qualifications: Experience in social housing is essential. Knowledge and experience dealing with anti-social behaviour (ASB) are highly desirable. Ability to work independently and manage time effectively. Must be a driver with access to own car due to the travel requirements of the role. Strong communication and interpersonal skills to interact effectively with residents and team members. To apply for this Neighbourhood Officer position, please submit your CV detailing your relevant experience.

Damp & Mould Surveyor, London, £300 - £350 p/day PAYE/Umbrella Your new company This London-based local authority is committed to improving housing conditions and ensuring safe, healthy living environments for its residents. With a renewed focus on tackling damp and mould issues across its housing stock, the council is investing in specialist roles to drive forward its housing quality agenda. Your new role As a Damp and Mould Surveyor, you will be responsible for identifying, assessing, and resolving damp and mould issues in residential properties. You'll work closely with residents, contractors, and internal teams to deliver effective solutions and ensure compliance with health and safety standards. This role is critical in supporting the council's compliance with Awaab's Law, which comes into force on 27 October 2025. Key responsibilities include: Conducting detailed inspections and diagnostics of damp and mould cases. Preparing technical reports and specifications for remedial works. Managing contractors and monitoring the quality and timeliness of repairs. Advising residents on preventative measures and supporting vulnerable tenants. Ensuring compliance with housing standards, health regulations, and council policies. Collaborating with housing officers, environmental health, and social care teams. What you'll need to succeed Qualifications: HNC/HND or degree in Building Surveying or a related discipline. Membership of RICS, CIOB or similar body is desirable. Experience: Proven experience in diagnosing and resolving damp and mould issues in residential settings. Strong understanding of building pathology and housing legislation. Skills: Excellent communication and stakeholder engagement skills. Ability to manage multiple cases and deliver high-quality outcomes under pressure. Values: Commitment to putting communities first, acting with integrity, and working collaboratively across departments. What you'll get in return Opportunity to make a tangible impact on residents' quality of life. Supportive team environment with ongoing professional development. Competitive salary and public sector benefits. Flexible working arrangements and a strong work-life balance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us directly for a confidential discussion. #

Good Afternoon, I am currently representing Lambeth Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate per day which is negotiable dependent upon experience We are looking for a Temporary Accommodation Officer this role will be: SW2 1RW Hybrid The right candidate will: Leading on TA complaints and members enquiries Liaising with managing agents and internal colleagues to ensure suitability of temporary accommodation Working closely with our team of property inspectors to drive up the quality of temporary accommodation Providing excellent customer service to our residents Allocate a variety of temporary accommodation units including emergency accommodation, and control and conduct all activities leading to admissions and discharges where appropriate in order to achieve the most efficient and economic use of accommodation available. Minimise the inappropriate use of shared accommodation for families with children and ensure that all clients are effectively tracked, monitored and moved on from temporary accommodation where appropriate. Conduct visits where necessary to a range of B&B type establishments to ensure property standards are maintained and occupancy is verified; taking prompt and effective action to address breaches of licence and any disrepair issues. Effectively manage the Councils varied portfolio of temporary accommodation (including leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation) ensuring properties are of good standard, are suitable and fit for purpose. We require the following: Experience of dealing with a diverse and vulnerable clientele in housing/homeless related environment. Experience of successfully negotiating with internal/external clients and stakeholders with maximum effect; achieving desired outcomes. To have and maintain a thorough and up to date knowledge of homelessness legislation, case law and best practice, as it applies to temporary accommodation and basic understanding of private sector tenant and landlord legislation. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,

One of my Local Authority clients based in South Essex is looking for 2 Repairs Surveyor on an interim basis for 6 months, working in the office for 3 days per week and working from home 2 days a week. Main Responsibilities To carry out pre-inspection of repairs to tenanted/void and leasehold properties within defined timescales, set targets, schedule repairs and raise orders. To monitor repairs in tenanted/void and leasehold properties including liaising with the contractor where necessary in respect of progress and variations. To post inspect completed repairs to tenanted/void and leasehold properties to ensure work is satisfactory and to required standard and authorise charges/variations. To undertake technical surveys on the housing stock, including leasehold flats, to identify and make accurate diagnosis of complex repairs, including specifying materials, work content trades and place the work with suitable contractor, managing the project/programme to produce solutions that can be over a prolonged period. Undertake 100% post inspections of works completed for exclusions by the partnering contractors on a monthly basis, ensuring that works have been carried out to the correct quality and standard required. Key skills and experience required: Experience and knowledge of the building maintenance industry including relevant experience in the inspection of domestic property and the remedy of maintenance problems Experience of monitoring programmes and budgets Extensive knowledge of Health & Safety legislation, including CDM regulations and Housing Health and Safety Rating System (HHSRS) Makes prompt, clear decisions which may involve tough choices or considered risks Takes responsibility for actions, projects and people Experience of developing and sustaining effective working relationships and communications, both internally and externally, with the ability to explain complex information verbally and in writing to tenants, council officers/managers at all levels

Are you passionate about making a difference in the lives of young people? Do you have experience in housing and a drive to support care-experienced young people (CEYP) into independent living? Adecco are seeking a to join a newly created team within the Young People's Service at a Local Authority in Croydon. This is a unique opportunity to work directly with CEYP, helping them transition into sustainable tenancies and build brighter futures. Housing Officer (Care Experienced Young People) Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - 6 months 22.41 per hour PAYE / 29.60 per hour Umbrella Hybrid Working - 3 days in office, remainder at home ASAP start This post is subject to an Enhanced DBS check Role Purpose: Support Care Experienced Young People (CEYP) in transitioning to independent living. Collaborate with internal teams and external agencies to address housing needs. Provide bespoke, solution-focused housing support. Key Responsibilities: Arrange timely move-on for CEYP into social/private rented housing. Deliver tailored casework and tenancy training. Advocate for CEYP with complex needs to access services. Provide housing advice and manage expectations. Cover for colleagues and attend meetings as needed. Key Contacts: External: Private landlords, housing associations Internal: Housing department, Staying Close Team, Social Workers, Personal Advisors Skills & Experience Required: Strong knowledge of housing legislation and management. Experience in housing environments and using IT systems (e.g., CRM, MS Office). Emotional resilience and ability to work under pressure. Excellent interpersonal and customer service skills. Ability to work independently and as part of a team. Other Considerations: Ability to work two evenings per week at a different site. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

IA Housing Officer - Remote Working - Bedfordshire, Hertfordshire, Buckinghamshire and surrounding areas 32,000pa + Excellent Benefits Package Full-Time Permanent We are currently seeking a dedicated and proactive Housing Officer within the Immediate Accommodation department to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. This exciting opportunity is for someone who is ideally based to be able to cover the areas of Bedfordshire, Hertfordshire, Buckinghamshire and surrounding areas, and offers a fully remote working model. You will have the autonomy to plan your own schedule and manage your own day-to-day responsibilities, with regular community visits to support and manage service users. Key Responsibilities Deliver high-quality housing management and tenancy support to a defined group of service users Conduct property visits and ensure housing standards are maintained Resolve tenancy issues, including complaints, breaches, or anti-social behaviour Liaise with local authorities, support agencies, and landlords Maintain accurate records and reporting in line with company procedures Work independently to manage your diary, appointments, and caseload effectively What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, apply today Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Job Title: Neighbourhood Officer (Temporary to July 2026) Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 pro rata Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region. Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. CLOSING DATE FOR APPLICATIONS SUNDAY 9 NOVEMBER INTERVIEWS TO BE HELD FRIDAY 14 NOVEMBER We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist

Good Afternoon, I am currently representing Hackney Council, who are offering an initial temporary contract for a period of 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Tenancy Investigation Officer this role will be: E8 1DY Hybrid The right candidate will: As a Tenancy Investigator, you will play a crucial role in protecting the Council's social housing stock for those in genuine need. You will be responsible for providing a comprehensive investigation service into cases of tenancy fraud within the borough. Conducting Investigations: You will manage a caseload of tenancy fraud investigations, carrying out all aspects of the investigative work including interviews, taking witness statements, and liaising with the police. Gathering Evidence: You'll obtain information from various systems and sources to build robust cases for legal action, such as the recovery of unlawfully sublet properties or the refusal of 'Right to Buy' applications. Reporting: You will prepare high-quality case reports and progress updates for senior management and stakeholders, ensuring all investigation records are meticulously maintained. Collaboration & Training: You'll work closely with staff across the Council, social housing providers, and external partners. A key part of your role will be assisting in the development and delivery of fraud awareness training for housing staff. Compliance: You must ensure all work is conducted in compliance with relevant legislation such as PACE, RIPA, DPA, and HRA, as well as Council policies and best practice guidelines. We require the following: A recognised qualification in counter fraud studies (e.g., Accredited Counter Fraud Specialist) and/or significant practical experience in social housing tenancy fraud or comparable investigation work. Demonstrable experience working in a counter-fraud or investigative role, preferably within the public sector. A strong working knowledge of the legislative framework governing investigations, including PACE, CPIA, RIPA, the Fraud Act, To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,

Job Title: Neighbourhood Officer (Part Time 18.5 hours) Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 pro rata Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region. Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. CLOSING DATE FOR APPLICATIONS SUNDAY 9 NOVEMBER INTERVIEWS TO BE HELD FRIDAY 14 NOVEMBER We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist

Commercial Officer/ Analyst / Assistant Quantity Surveyor Social Housing Location: Liverpool Contract Type: Perm About the Role We re looking for a proactive and commercially minded Commercial Analyst/ Assistant QS to join our Clients team, supporting the delivery of social housing projects. You ll play a key role in ensuring that our works are delivered efficiently, cost-effectively, and in line with contractual and client requirements. This role offers the chance to work in a collaborative environment where your expertise in cost control, value engineering, and commercial management will help shape successful outcomes for our clients and communities. Key Responsibilities Manage commercial aspects of social housing projects, ensuring compliance with NHF Schedule of Rates and relevant contractual requirements. Support tendering, cost management, and project delivery to achieve commercial targets. Monitor budgets, identify risks, and ensure robust cost control and reporting. Work collaboratively with operational teams, clients, and subcontractors to deliver high-quality, value-driven outcomes. Apply sound commercial judgement to contract administration, variations, and performance management. Essential Criteria Experience working within social housing in a commercial role . Strong understanding of cost control , value engineering , and commercial risk management . Proven ability to work collaboratively with internal teams and external clients. About You You ll be detail-oriented, analytical, and confident communicating commercial matters to both technical and non-technical stakeholders. You enjoy working in a fast-paced environment and take pride in delivering value and quality through your work. If you re an experienced commercial professional looking to make an impact in the social housing sector, we d love to hear from you. Contact Hollie to discuss this role.

Housing Officer Kirkby, Nottingham Contract £20.75 per hour PAYE or £26.54 per hour limited paid via umbrella company inside IR35 Our client is looking for an experience Housing Officer Role will be purely office/patch based in the Ashfield district of Nottinghamshire. The position is 37 hours over 5 days (Monday to Friday) and will be for a period of 5 months. An experienced and self-motivated Housing Officer is required for the post to support the team. This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Your new company You'll be joining a small, well-established Housing Association based in Bristol that provides high-quality homes for independent individuals aged 55 and over. With a strong community focus and a commitment to maintaining excellent standards, the organisation manages a portfolio of 147 properties across Kingswood, Staple Hill, and Downend.The Housing Association operates with a values-led approach, placing residents at the heart of decision-making. It promotes equality, consistency, and collaboration, and encourages staff to take ownership of challenges and contribute to continuous improvement. You'll be part of a dedicated team working in a supportive environment where your leadership will directly impact the lives of residents and the future direction of the organisation. Your new role As Housing Manager, you will be responsible for overseeing all operational, strategic, and regulatory aspects of the organisation, ensuring high standards of service delivery and compliance. This is a part-time permanent role, working 20 hours per week, Monday to Friday. Flexibility is essential, as the role includes occasional evening attendance at Board and sub-committee meetings (minimum of 6 evenings per year). The working hours are pro rata to a full-time equivalent of 35 hours per week. The salary is aligned with the NJC Local Government Services pay scale, specifically SCP 35-38, which will be paid pro rata based on the part-time hours, resulting in 27000. You will lead a small team of five part-time staff, including Housing Officers, Finance and Admin support, and an Assistant Housing Manager. Your responsibilities will include: - Ensuring compliance with the Regulator of Social Housing's consumer and economic standards. - Managing complaints processes and liaising with the Housing Ombudsman. - Preparing and presenting reports to the Board of Management and attending all relevant meetings. - Overseeing asset management, including property updates, planned works, and contractor performance. - Leading on budget preparation, financial monitoring, and annual audits. - Exploring development opportunities and securing grant funding. - Preparing and monitoring 3-year business plans to ensure financial viability. - Managing health and safety in consultation with external advisors. - Leading tenant satisfaction initiatives, including surveys and reporting. - Supporting energy efficiency improvements and sustainability goals. This is a hands-on leadership role that requires strategic thinking, operational oversight, and a strong commitment to customer service and regulatory compliance. Annual Salary: 27000 What you'll need to succeed To thrive in this role, you'll need: - Senior-level experience in social housing. - A recognised housing qualification (or willingness to obtain one). - A Level 4 qualification in a relevant industry. - Excellent communication and interpersonal abilities. - Proficiency in IT systems, including Word, Excel, and housing management software. - A valid driving licence and access to a vehicle. Desirable: - Experience in budget and asset management. - Knowledge of housing law and regulatory frameworks. - Contract management and property development experience. What you'll get in return - Competitive salary (NJC SCP 35-38, pro rata). - 5.6 weeks annual leave (pro rata) plus bank holidays. - Flexible working hours. - Supportive and collaborative team environment. - Opportunity to make a meaningful impact in a small, values-led organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Resident Liaison Officer - Milton Keynes Temp to perm contract£19.05 Umbrella pay or £14.09 PAYE Required to drive, please only apply if you have a driving licence and own vehicle. Must be comfortable travel to Milton Keynes, Luton / Bedfordshire. We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. Based out of the office in Milton Keynes, you will be a vital link between the site team, residents, and clients. You will be working on a planned maintenance social housing refurbishment project across MK and Bedfordshire. As Resident Liaison Officer you will be working on a kitchen and bathroom refurbishment project, where you will be accountable for: Keep residents informed about project progress, communicating updates and any alterations to the schedule. Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties. Foster positive relationships with residents, aiming for high client satisfaction. Handle any complaints with professionalism and efficiency. Ensure a seamless workflow with minimal disruption during the project. Provide assistance with Property Condition Audits with residents for each property on the project before any work can go ahead. Maintain meticulous records, adhering to company policies, and safeguard residents' contact information with utmost confidentiality. The successful applicant to the role of Resident Liaison Officer will share our professional, personable and conscientious values, and will possess the following skills / experience: Exceptional communication, people skills and the ability to work collaboratively Previous experience as a Resident Liaison Officer (RLO) is essential. 12 months Reliable, Good timekeeping and ability to work independently and as part of a team Ambitious, innovative, and self-motivated Ability to work as part of a team; Good computer skills and knowledge of Microsoft office Must have driving license and access to vehicle How to Apply: If you possess the required experience and skills, please submit your CV to the job ad today! For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (url removed) (phone number removed)

Our client, an Essex based local council, has a fantastic opportunity for a temporary Sheltered Housing Officer to manage one of their over 60's independent living schemes in South Essex. Key duties: Daily welfare checks and responding to any emergency calls. Provide housing management and tenancy sustainment advice, including support for low-level arrears. Assist with viewings, lettings, sign-ups and inductions for new tenants. Conduct regular health and safety checks to ensure scheme compliance (fire safety, telecare) and following up on any actions or identified issues. Maintain and update support plans and risk assessments. Promote tenant led initiatives and social activities. Ensure that the scheme remains in a safe and secure state. Skills required: Experience in managing a sheltered housing scheme with older or vulnerable residents. Strong housing management experience including legislation and best practice related to sheltered housing. Thorough knowledge of health and safety. Skilled in completing assessments and support plans. Knowledge of dealing with Safeguarding issues to ensure alerts are made efficiently and sensitively. Confidence to work independently on site five days a week. Applicants must have access to a vehicle and a full UK driving license. An Enhanced DBS. This role is based at the scheme five days a week. Six-month temporary role.

Position: Housing Officer Location: Feltham/Hounslow - HYBRID Salary: £30,000 - 35,000 per annum Contract : 6 month fixed term contract We are seeking a proactive and experienced Housing Officer to support the effective management of our clients housing portfolio. About the Job To provide a customer focused, proactive and high-quality tenancy management service to the local authority, affordable and private sector homes. Ensure tenants comply with the terms of their tenancy/lease in respect of housing and tenancy management and take appropriate action to remedy any breaches. Responsibilities include: Facilitating the smooth and efficient management of lettings of properties and renewal of expiring tenancies. Lettings of properties that include LHA/PRS ensuring void periods are kept to a minimum. Conducting viewings with prospective tenants Ensure all paperwork and compliance documents in place for new tenancies. Ensure high retention of tenancies Actively work with residents to manage their rent accounts and maximise income. Support with the management of repairs including raising repairs, scheduling, documentation, and maintaining records. Build effective relationships with residents, increasing resident satisfaction and quality of life. Investigate complaints, insurance claims and MP/Councillors enquiries and review lessons learnt. Assist with the housing management and compliance within blocks to ensure they are compliant and well maintained Experience and Skills Required : Experience of Housing management system Excellent knowledge of housing regulation and an understanding of best practice and industry leading developments. Experience of working of working in a resident engagement or customer facing role. Excellent verbal, written communication, presentation and interpersonal skills with the ability to adapt this approach for different audiences. Strong negotiating and influencing skills across a range of stakeholders. Analytical, with the ability to quickly solve problems through practical and innovative means. Achievement focused approach, with the ability to drive performance. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Please apply now to submit your details for this role

Retrofit Site Manager 55k - 60k + Package + Benefits Slough based We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and retrofit works across the Slough area. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!

We're thrilled to offer an exciting opportunity for a Tenant Liaison Officer to become part of a well-established construction company working on a dynamic social housing contract.This full-time role (40 hours/week) starts as a temporary position with strong potential to become permanent. You'll be based across Warrington and St Helens , with an initial 6-week assignment in Bolton . Plus, there is flexibility for hybrid working options.Annual salary for this role ranges from £29,000 to £32,000 , offering an additional car allowance on top and business mileage reimbursement. Your new role As Tenant Liaison Officer, you'll play a key role in ensuring smooth communication and coordination between tenants and the project team. Working closely with the Project Manager, you will: Arrange and schedule surveyor visits to assess properties. Plan and coordinate follow-up work based on the survey findings. Act as the main point of contact for tenants, keeping them informed about timelines, access requirements, and progress. Address concerns and ensure residents feel supported throughout the works. Coordinate between tenants, surveyors, contractors, and project managers to ensure smooth delivery of services. What you'll need to succeed Strong communication skills - confident in engaging with tenants, contractors and project teams. Excellent organisational abilities - able to manage schedules, coordinate visits and keep projects on track. Problem-solving mindset - proactive in resolving issues and ensuring tenant satisfaction. Experience in social housing or construction - familiarity with housing projects and tenant liaison is a plus. IT proficiency - comfortable using scheduling tools, email and basic reporting systems. Flexibility and reliability - willing to travel between sites and adapt to changing project needs. Full driving licence - you will be required to travel, and will need valid business insurance. What you'll get in return Full time hours Temp to perm opportunity Additional car allowance Business mileage reimbursement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: Bury Salary: £36K per Year Contract: Permanent Type: Full Time Reference: VAC-337579l_ Posted: October 13, 2025 We are working with a well established and longstanding Social Housing Contractor who have a great company culture and ethos. They have been awarded new contracts, alongside their existing contracts with clients. As a result, they are seeking a Site Manager to join them on a permanent basis, working on a refurbishment schemes across Bury to tenanted Social Housing properties. The company are looking for a candidate who are experienced within Social Housing. You will be reporting into a Project Manager and your responsibilities will include: The smooth operational, ensuring the programme of works is completed within correct timescales and budget. Ensuring health & safety is maintained and creating a positive attitude towards H&S throughout the team. Monitoring the quality of work Liaising with the client Ordering materials Working closely with the Tenant Liaison Officer and ensuring tenant satisfaction is maintained Experience needed: SMSTS, CSCS and First Aid are required tickets, along with a proven track record of successfully delivering Social Housing Refurbishment schemes. You must be able to demonstrate a stable and progressive career history on your CV. The salary on offer is £36k plus car allowance and other benefits (pension, bonus etc.) If you are interested in this position and would like to apply, please email a copy of your CV to Stephanie at Fawkes & Reece, using the contact details provided.

Site Manager - Planned works (Retrofit and planned works) £40k + car allowance/salary sacrifice scheme + Benefits Full-time, permanent position Based in Newport/Cardiff and surrounding areas We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project for Social Housing in Newport/Cardiff and surrounding areas . This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 45K + car allowance + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on !