Engineering Supervisor - Quoted Works

Location: St Albans, HertfordshireSalary: £42,000 - £48,000 per annum + company vehicle or allowance

We are looking for an Engineering Supervisor to join our Quoted Works Team, responsible for leading and supporting the day-to-day onsite and technical operations of our installation and small works department. This role involves:

• Supervising a team of engineers, monitoring performance using KPIs, and implementing training and development plans

• Providing high-level technical support across fire and security systems to ensure compliance with industry standards

• Supporting onsite service issues, reviewing job specifications, and maintaining excellent customer relationships

• Proactively resolving customer disputes and communicating clearly with all stakeholders

• Assisting the Project & Small Works Team with efficient resource allocation

• Conducting regular inspections and audits to maintain quality control and implement corrective actions

• Ensuring team compliance with health & safety regulations and promoting a culture of safe working

• Collaborating with other supervisors to align engineering practices across the business and represent your team in leadership meetings

The ideal candidate will have:

• Extensive hands-on experience in fire and security installation and small works

• Proven experience in leading, mentoring, and developing engineers

• Strong technical knowledge and familiarity with relevant industry standards (BS5839, BS7671)

• Excellent interpersonal skills, able to build strong relationships with internal and external stakeholders

• Self-motivation, organisation, and integrity, with a drive to learn and grow

• A focus on delivering unrivalled customer experience and high-quality service

• 9-day working fortnight

• Continuous professional development

• Wellness & Employee Assistance Programme (EAP)

• YuLife benefits programme

• Death in service insurance

• Salary sacrifice pension scheme

• Regular one-to-one check-ins with your line manager

• 25 days' holiday + Bank Holidays (increasing to 35 days with tenure)

• Supportive, friendly company culture with work-life balance

• Recognition programmes including Team Member of the Month

• Annual company day to celebrate achievements

• Based at our St Albans office, must live within 25 miles or Central London

• Travel to client sites as required (South-East focus)

• Full UK driving licence required

• Competitive salary: £42,000 - £48,000 per annum

• Company vehicle or allowance available

• Career progression opportunities within a growing, dynamic business

This is a fantastic opportunity for a hands-on engineer ready to step into a supervisory role, with the chance to lead a diverse team, develop professionally, and make a real impact on both the business and its customers.

Please apply with your CV at SER Limited.

SER-IN