Head of Mobilisation - FM/ R&M

Overview of the Role
Directly manage the UK contracted service mobilisation activities operating at a Strategic level for this major Repair and Maintenance provider.
The contracts are mainly in the South of England, so accessibility to the region is key with hybrid working and travel required

Develop and lead an efficient Mobilisation Service, represent the business on commercial, legal, operational and tenders with a proactive and collaborative approach.
Develop a highly motivated and empowered team to achieve the highest level of client satisfaction. Meet annual and long term strategic objectives and annual business plan.

Key Responsibilities Skills, Experience

Mobilisation
Establish the appropriate Mobilisation Team Structure and capabilities required to service short and long term opportunities, to ensure sufficient capability and capacity to meet the retention and growth plans of the business.
Business Change
Develop and control, in conjunction with the Functional Heads of Service, the Business Change Management Governance and control as part of our ongoing approach to service improvement, working closely with our Commercial, Quality and Compliance Teams.
Business Process
Develop and maintain Mobilisation and Business change procedures, planning tools, templates and best practice. Ensuring coordination with our Operational documents and Functional Support Teams procedures. Establish a strong business improvement culture. This includes training across the business, working with Learning and Development and Quality Teams.

General
Strategically plan, organise and manage the business resources to maximise profit and performance levels, Ensure accurate and timely financial and performance reporting. Lead and manage all operational activities ensuring that programmes are delivered on time, in full, in compliance with codes of practice, and current statutory legislation. Maintain and promote effective relationships at all levels with the client, focusing staff on performance, best value and established best operating practices. Managing and communicating with the stakeholders ensuring realistic expectations are created and met. Delivering partnering as a business strategy. Recruit, motivate and retain the best people, ensuring the highest standards of service delivery.

Reporting
Responsible for the preparation of Budgets, Forecasts and monthly cost and value reconciliations for each mobilisation. Preparation of the bid to budget packs for each mobilisation going into transition of each mobilized contract Responsible for reporting on WIP, debt and Capital Employed aligned with the transition periods working with the business development team, operations and commercial Responsible for ensuring Ready Reckoners and other management reports are prepared and maintained for all relevant Contracts Utilise performance indicators monthly to measure commercial performance and comparisons with prior years. Track progress and report monthly on agreed improvement initiatives on each Contract Support the development of Business cases for investment of change across the R&M Contracts.

Essential

Development and adherence to your annual business plan for the Mobilisation and Change Service.
Knowledge of health & safety legislation at an operational level
Ability to think strategically, imaginatively and develop clear plans
Ability to organise and manage resources effectively and deliver through direct reports through leadership. Giving direction and support as appropriate for the team
Ability to understand and interpret financial information and Service Contracts.
Ability to work under pressure and meet competing and changing deadlines IT literate with competency in Word, Excel, PowerPoint and MS Project
Good negotiation skills. High intellectual capability, Excellent interpersonal skills. Good presentation skills
Operate at C Suite level relationships internally and with customers

Ideal : Relevant Professional qualifications at degree level in , Commercial, Surveying, Business Management Experience of change management practices and mobilisation of large complex service contracts.

Understanding of Partnership and Open Book practices. Management of operational budgets to 20m including profit and loss responsibility within services industry or in a large repair and maintenance environment. Operational management experience of working and managing multi disciplined teams with demonstrable record of excellent achievement. High level of personal resilience and the ability to work under pressure Able to manage challenging situations and competing work demands whilst maintaining a high level of professional standards and leadership