Property Advisor

Our client, an industry-recognised professional body, is looking for an experienced Property professional to join their team in Warwick. The role is a phone-based role and will be helping and advising Lettings Agencies across the UK, with queries and regulatory issues. Therefore, a knowledge of the Lettings industry is advantageous along with a good phone manner.

This opportunity is available on a hybrid working basis, working 3 days in the office and 2 days from home.

Property Advisor requirements:

• Experience in Estate Agency, Lettings, Lettings Compliance, and/or Landlord & Tenant law
• Excellent telephone manner
• Ability to listen to and interpret member enquiries, and provide relevant advice.
• Exceptional Customer Service skills with excellent verbal and written communication.
• Proficient in Microsoft Office.

Duties of a Property Advisor will include, but will not be limited to:

• Answering queries via telephone, providing support or signposting legal & compliance queries from members
• Log accurate data and member discussions on the CRM system.
• Help review and complete existing legal documents and templates.
• Escalate legal queries where applicable
• Keep up to date with property policies & legislations and the general property industry

Working hours of a Property Advisor:

• Monday to Friday 9 am - 5 pm
• Hybrid role - 3 days in the office, 2 from home

The successful Property Advisor will be offered:

• £25,500 basic
• KPI Bonus
• Annual Salary Bonus
• On Target Earnings of £26,000
• Career progression
• Ongoing Training & Support
• Free Parking