Job Description
Are you an experienced HMO Property Manager looking to join a company that genuinely values people, not just properties?
A well-established independent student lettings and HMO property management firm in Norwich is looking for a confident, organised and proactive HMO Property Manager to join their small, friendly team.
This company was born out of a desire to offer a fairer, more personal approach to student lettings, where both tenants and landlords are treated with respect, honesty and care. In a sector where poor service has become the norm, this team is on a mission to raise the standard through proactive management, responsive maintenance, and clear, supportive communication.
What's on offer:
- £28,000-£32,000 (depending on experience)
- Generous holiday allowance
- Pension scheme
- Free on-site parking
- Career progression
- Support from a dedicated Property Administrator and in-house maintenance team
- You'll work as part of a small, collaborative and experienced team
- Being part of a company that's focused on long-term relationships, not just quick wins
Working hours:
- Full time
- Monday to Friday 9.00am-5.00pm
- Flexitime and some remote working (after probation period)
What we're looking for:
- Previous experience managing HMO properties is essential
- Strong knowledge of property compliance, lettings legislation and student housing
- Excellent organisation and time management skills
- Confident communicator, with tenants, landlords and contractors alike
- Comfortable working in a fast-paced, people-focused environment
- IT proficient
Key duties for the HMO Property Manager role:
- Manage a portfolio of student HMO properties across Norwich
- Ensure properties remain compliant with current legislation (including licensing, fire safety, and EPCs)
- Liaise with landlords, tenants, contractors and the in-house maintenance team
- Carry out property inspections, check-ins and check-outs
- Coordinate repairs, refurbishments and general property upkeep
- Handle tenancy renewals, rent queries and deposit negotiations
- Support tenants with advice on maintaining the property and meeting responsibilities
- Maintain accurate records and reports with support from your administrator
