Job Description
Job Title: Property Manager
Location: Birmingham
Salary: £28,000 - £30,000 a year
Job Type: Full-time
A Property Management company based in Birmingham is seeking a dedicated Property Manager to oversee a portfolio of 120-150 properties, including student and residential properties. We take pride in delivering high levels of satisfaction to our tenants and clients alike.
The Property Manager is responsible for the efficient and profitable management of the properties, ensuring excellent customer service and well-maintained properties. This role requires strong problem-solving skills and the ability to establish efficient workflows.
Key Activities:
Maintenance and Repairs:
- Arrange reactive maintenance as needed.
- Obtain quotes and instruct contractors.
- Develop relationships with local tradesmen.
Property Inspections:
- Conduct regular property inspections and produce reports.
- Ensure properties are in optimal condition.
Building Management:
- Coordinate with the lettings department for smooth tenant transitions.
- Assist the serviced apartment department with daily operations.
Customer Service:
- Manage tenant requests, complaints, and emergencies.
- Ensure high-quality customer service and stable occupancy.
Managing Site Staff:
- Oversee contractors and maintenance staff.
Health & Safety:
- Implement and review Health and Safety Regulations, including gas safety, electrical inspections, and energy performance.
Candidate Specification:
- Minimum of 2 years' experience in property and estate management.
- Experience in student and residential property management preferred.
- Positive, enthusiastic attitude with excellent communication and organizational skills.
- Strong written skills and proficiency in IT (Word, Excel, Outlook).
- Ability to lead, motivate, and work independently.
Benefits:
- Employee discount
- Referral program
Experience:
- Property Management: 2 years (preferred)
- Customer service: 1 year (preferred)
License/Certification:
- Driving License (preferred)
