Enterprise Account Director

Role Overview

Experienced of 10+ years within Construction, Furniture or Real Estate.

In office 2 days, 3 days traveling, weekly/bi-weekly trips to Birmingham

The Enterprise Account Director is responsible for developing and executing the 'Enterprise Client' strategy across the UK. The role involves driving repeat business, client retention, and commercial contribution by establishing and growing long-term, strategic relationships.

The successful candidate will be a proactive, strategic thinker who can identify and pursue new business opportunities while maintaining and expanding existing enterprise relationships.

Key Responsibilities

Develop and execute strategic account plans for enterprise clients, focusing on understanding their business, challenges, and opportunities.

Proactively identify, pursue and secure new enterprise accounts in line with OP's ideal client profile.

Develop, monitor and deliver structured account management plans for existing enterprise accounts alongside current relationship holders.

Maintain and grow relationships with key client contacts and decision-makers across multiple levels and functions.

Strategic thinker with the ability to "connect the dots" by leveraging relationships across OP's network, identifying synergies, and bringing together the right people and resources. Proactively engage with potential clients through phone calls, face-to-face meetings, and networking events.

Collaborate with Business Development and Marketing to generate new opportunities and secure meetings with potential enterprise accounts.

Serve as the primary point of contact for the client from the initial meeting and pitch, through project execution, and into future collaborations.

Create and deliver compelling presentations and proposals that demonstrate OP's value proposition and industry expertise.

Partner with Project Directors, Operations and Design teams to ensure seamless service delivery and client satisfaction.

Accountability for pipeline and GP performance of the enterprise accounts channels. Represent the business at senior industry forums and cultivate a network that positions the company as a market leader.

Behaviours

Collaborative team player who can work effectively with cross-functional teams.

Demonstrates a deep commitment to understanding and solving client challenges, consistently prioritising client success and long-term value creation.

Applies sound judgement to assess opportunities, manage risk, and drive profitable growth across enterprise accounts.

Communicates with clarity and confidence, tailoring messaging to different audiences and inspiring action through compelling storytelling and insight.

Builds trust and alignment across internal teams and external stakeholders, fostering a culture of shared ownership and accountability.

Maintains focus and effectiveness in dynamic environments, adapting strategies and approaches to meet evolving client and business needs.

Our Values

Humble - Being humble means putting ego aside, staying open to learning, and helping others grow. Approach every situation with openness, curiosity, and a willingness to learn.

Prioritise collaboration over personal recognition and celebrate team wins.

Offer support and mentorship to others, recognising that success is shared.

Actively seek feedback and use it to grow continuously.

Hungry - Being hungry means staying self-motivated, driven to go above and beyond, and always looking for ways to contribute and grow.

Proactively look for ways to add value and exceed expectations in your role.

Maintain a strong work ethic and an internal drive to achieve excellence.

Actively seek opportunities to improve processes, solve problems, and contribute to team and business success.

Embrace challenges and take initiative to expand your role and impact.

Smart - Being smart means having emotional intelligence, making good business decisions, listening actively, and communicating with empathy and good judgment

Make thoughtful, well-informed decisions that benefit the team and the business.

Listen actively and communicate with clarity and respect.

Show empathy and awareness in interactions by understanding the impact of your words and actions, while navigating group dynamics with professionalism and tact.

Build strong relationships through thoughtful collaboration and effective communication.