Job Description
Repairs Planning Officer - Hybrid Role
Location: Sheffield (Hybrid - Monday to Wednesday)
Hours: 21 hours per week
Contract: Minimum 3 months (until the end of January), potential extension to the end of March
Pay: 14.31 per hour
About the Role
We're looking for a Repairs Planning Officer to join our team on a hybrid basis. You'll play a key role in delivering excellent customer service by effectively planning and scheduling repairs, liaising with call centre and on-site colleagues, and ensuring productivity and customer satisfaction.
The Repairs Planning Officer's responsibilities include:
- Act as the main contact for in-house operatives, allocating and planning day-to-day and void repairs.
- Monitor and manage operatives' diaries to maximise productivity.
- Ensure customer appointments are scheduled appropriately, and jobs are allocated to the right operative/contractor.
- Use data and daily tracker reports to improve efficiency and reduce downtime.
The successful Repairs Planning Officer will have:
- Experience in a similar planning or scheduling role.
- Strong organisational skills and ability to manage a busy workload.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
Please contact Chrissie at the Derby Office for more information.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
