Assistant Facilities Manager

The Company
A leading property and asset management business is seeking an Assistant Facilities Manager to support service delivery across a high-profile London portfolio. The organisation is known for redefining standards in property management, focusing on exceptional client service, sustainability, and innovation.

The Role
The Assistant Facilities Manager will act as the key point of contact across a mixed-use property portfolio, assisting the wider Facilities Management and Senior Leadership teams to ensure that buildings are operated safely, efficiently, and to the highest standards.

Key Responsibilities:

• Manage the day-to-day operational performance of the assigned portfolio, ensuring exceptional service delivery
• Support the Facilities and Senior Management teams in meeting operational and client objectives
• Deliver outstanding customer service to clients, occupiers, and visitors
• Conduct and record regular property inspections, identifying and resolving issues proactively
• Monitor contractor and supplier performance against agreed service levels
• Assist with financial management including expenditure allocation and invoice approval
• Liaise with occupiers, contractors, and stakeholders to maintain clear and effective communication
• Ensure compliance with all statutory and internal standards including policies, procedures, and regulatory obligations
• Supervise on-site staff and ensure adherence to health, safety, and quality standards
• Support the implementation of new systems, technology, and operational initiatives

Skills, Knowledge and Values
Technical and People Skills:

• Experience managing or supporting FM operations within a commercial property environment
• Strong understanding of contractor management and performance monitoring
• Excellent organisational, administrative, and reporting skills
• Financial awareness and attention to cost control and budget allocation
• Clear written and verbal communication skills, able to engage confidently with all stakeholders
• Competent with FM systems and reporting tools

Values and Behaviour:

• Proactive and self-motivated, demonstrating initiative and accountability
• Embraces change, innovation, and technology
• Delivers high-quality customer service and builds strong professional relationships
• Organised, results-driven, and attentive to detail
• Problem solver with a positive and solution-focused mindset
• Keen to learn, develop, and contribute to team success

Experience & Qualifications

• Minimum 2 years' experience in a similar facilities management role
• IOSH qualification (essential)
• NEBOSH qualification (desirable)

The Opportunity
This is an excellent opportunity to join a progressive and highly regarded property management firm offering career development, exposure to premium assets, and the chance to work within a supportive, forward-thinking environment.