16 jobs found

Site Supervisor / School Caretaker - Rossendale, Lancashire Full-Time Role NJC Pay Scale from Day One Start Date: Monday 3rd November 2025 Are you an experienced, reliable, and proactive Caretaker or Site Supervisor with practical DIY and maintenance skills? A welcoming school in Rossendale, Lancashire , is seeking a dedicated facilities professional to manage the day-to-day operations of its site. We are offering this secure, long-term role with pay bench marked directly to the NJC (National Joint Council) scale from day one to ensure fair and competitive remuneration. The Role: Managing the School Environment As the Site Supervisor/Caretaker, you will be key to ensuring a safe, secure, clean, and well-maintained environment for all pupils, staff, and visitors. You will act as the principal responsible person for site-related Health & Safety. Key Responsibilities Include: Site Security: Acting as the key holder , responsible for the routine locking and unlocking of the premises and grounds. General Maintenance: Carrying out first-line maintenance, minor repairs, and general DIY tasks across the premises and grounds. This includes tasks like basic plumbing, painting, joinery, and general repairs. Health & Safety Compliance: Ensuring the implementation of H&S procedures, conducting site checks, and monitoring fire alarms and other ancillary equipment. Grounds & Cleaning Oversight: Ensuring all areas are kept tidy, coordinating with external contractors, and overseeing the cleanliness of the premises. Heating & Facilities: Operating the heating plant to maintain required temperatures and managing frost precaution procedures. Essential Requirements Proven experience as a Caretaker, Site Supervisor, Premises Officer, or Facilities Assistant is highly desirable. Practical skills in maintenance and a strong ability to carry out minor repairs and DIY tasks . Good working knowledge of Health & Safety procedures and regulations. Must be reliable, self-motivated, and able to work independently as well as part of a team. A commitment to safeguarding and maintaining a safe and secure school environment. The Offer Pay: Competitive pay paid on the NJC Support Staff Pay Scale (from SCP 4, currently £25,185 FTE ). Pay will be benchmarked to the relevant NJC Spinal Column Point from day one. Contract: Full-Time, Long-Term (with potential for permanent role). Start Date: Monday 3rd November 2025 . Location: Rossendale, Lancashire. If you are proactive, take pride in your work, and are ready to play a vital role in maintaining a high-quality learning environment, apply today. Site Supervisor / Caretaker job in Rossendale, Lancashire . Paid on NJC Scale from day 1 . Full-time, long-term maintenance role. Start Nov 2025.

A housing association is currently looking for a number of Repairs officers on a temporary basis for about 6 months. Key responsibilities are as follows Use first line diagnostic abilities and thorough understanding of the repairs processes to provide effective support functions in responsive repairs for the operational businesses Recognise work that falls outside of companys responsibilities and cases that would be categorised as complex, as well as what and when to escalate to senior staff Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems Own and administer all marketplace activity associated with quote review, acceptance and oversight. • Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI's are met, managing competency in line with Building Safety legislation Assist in the processing of invoices for payment through in-house systems by checking invoices are correct and ensuring work is complete before payment Review contractor requests for variances and challenge as appropriate to ensure value for money, and a positive repair journey for our residents Support the team with regular cost and quality audits for all aspects of repair works Interact with customers and colleagues to understand their repair needs and expectations and embed this into the service you deliver. Follow up with residents to ensure satisfaction with completed repairs Provide a review and rating for all completed jobs. Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Assist your manager and team by providing timely business information on region specific repair data and with exporting necessary repairs reporting information as an overview of team performance Support the regional teams to manage a reliable, trusted and responsible repairs service. Working with colleagues in the relevant regional teams to ensure all stakeholders are kept informed of works being carried out Provide relevant telephone support as needed, liaising with colleagues, contractors and third-party providers as appropriate Keep residents and other stakeholders up to date with regular communication, tailored based on the complexity of the case and the technical knowledge of the audience Hybrid arrangements will be considered after successful completion of probation and contingent on performance PAYE £22.27 Umbrella £29.45 4 days based in the office and 1 day from home Essential requirements Previous experience in managing responsive repairs is essential Highly organised and experience of managing conflicting priorities in a busy office environment Experience in working in a customer service environment Experience of providing performance monitoring and commentary against business targets Experience working to meet key performance indicators Excellent communication and interpersonal skills Problem-solving and decision-making skills. Good understanding of the relevant legislation, statutory and regulatory requirements Must be able to interview from the 2nd of Oct or from week commencing the 6th of Oct and able to start on the WC 13th of October

A housing association is currently looking for a number of Repairs officers on a temporary basis for about 6 months. Key responsibilities are as follows Use first line diagnostic abilities and thorough understanding of the repairs processes to provide effective support functions in responsive repairs for the operational businesses Recognise work that falls outside of companys responsibilities and cases that would be categorised as complex, as well as what and when to escalate to senior staff Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems Own and administer all marketplace activity associated with quote review, acceptance and oversight. • Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI's are met, managing competency in line with Building Safety legislation Assist in the processing of invoices for payment through in-house systems by checking invoices are correct and ensuring work is complete before payment Review contractor requests for variances and challenge as appropriate to ensure value for money, and a positive repair journey for our residents Support the team with regular cost and quality audits for all aspects of repair works Interact with customers and colleagues to understand their repair needs and expectations and embed this into the service you deliver. Follow up with residents to ensure satisfaction with completed repairs Provide a review and rating for all completed jobs. Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Assist your manager and team by providing timely business information on region specific repair data and with exporting necessary repairs reporting information as an overview of team performance Support the regional teams to manage a reliable, trusted and responsible repairs service. Working with colleagues in the relevant regional teams to ensure all stakeholders are kept informed of works being carried out Provide relevant telephone support as needed, liaising with colleagues, contractors and third-party providers as appropriate Keep residents and other stakeholders up to date with regular communication, tailored based on the complexity of the case and the technical knowledge of the audience Hybrid arrangements will be considered after successful completion of probation and contingent on performance PAYE £18.86 Umbrella £24.95 4 days based in the office and 1 day from home Essential requirements Previous experience in managing responsive repairs is essential Highly organised and experience of managing conflicting priorities in a busy office environment Experience in working in a customer service environment Experience of providing performance monitoring and commentary against business targets Experience working to meet key performance indicators Excellent communication and interpersonal skills Problem-solving and decision-making skills. Good understanding of the relevant legislation, statutory and regulatory requirements Must be able to interview from the 2nd of Oct or from week commencing the 6th of Oct and able to start on the WC 13th of October

Fire Safety Manager Department: Property and Investment Team: Assets Accountable to: Compliance & Building Safety Manager Responsible for: Fire Safety Officer Job location: Offices / Working from Home PURPOSE OF POST: Lead the strategic development and implementation of fire safety policies and procedures across our clients housing stock and offices. Ensure compliance with the Regulatory Reform (Fire Safety) Order 2005 and all relevant health and safety legislation. Provide expert guidance and oversight to internal teams and external contractors to maintain high standards of fire safety. Act as the principal advisor on fire safety matters, supporting service managers and influencing organisational decisions. The role holder will be required to work closely and proactively with the Heads of Services and Managers across the company to identify fire safety requirements and advise on how to meet those requirements. JOB RESPONSIBILITIES: 1. Ensure all fire safety work is delivered effectively, meeting legal compliance standards and achieving a high level of customer satisfaction. Provide assurance to the Leadership Management Team and the Board on all fire safety compliance matters. 2. Oversee the completion, review, and quality assurance of Fire Risk Assessments (FRAs) across all properties, ensuring robust systems are in place and all asset register items are included. 3. Develop and maintain fire safety strategies, policies, and procedures, ensuring alignment with legislation, Welsh Government requirements, and best practice standards. 4. Provide leadership and specialist technical knowledge to manage compliance across all aspects of fire safety for all assets, ensuring services are maintained and continuously improved. 5. Manage the performance of fire safety contractors and consultants, including procurement, drafting specifications, setting quality standards, and participating in tender evaluations. Monitor contractor competence and enforce strong contract management through quality checks and compliance audits. 6. Oversee fire door inspection programmes and ensure timely completion of remedial actions. 7. Ensure FRAs, inspections, and audits are carried out across all stock, including residential, commercial, and workplace sites. Develop and implement fire safety emergency plans and procedures for all locations. 8. Design and maintain a dashboard for monitoring operations and actions, ensuring all FRA actions are closed within agreed timescales. 9. Establish mechanisms to manage and maintain property information for all fire-related construction and compliance requirements. 10. Ensure fire safety systems, including Fire Safety Information Boxes and Personal Emergency Evacuation Plans (PEEPs), are accurate, up to date, and effective. 11. Prepare fire safety reports and statistical information for Management, Leadership, and Board committees as required. 12. Lead investigations into fire safety incidents and ensure lessons learned are embedded into practice. 13. Develop and maintain strong working relationships with external stakeholders, including North Wales Fire and Rescue Service (NWFRS), Welsh Government departments, and other relevant bodies. 14. Collaborate with internal teams to embed fire safety into asset management, repairs, and housing services. 15. Lead on fire safety training and awareness initiatives for staff and contractors. 16. Work with the Communications Team to develop tenant information and publicity on fire safety. 17. Maintain awareness of Fire Regulations, Health and Safety requirements, and good practice across the organisation. 18. Ensure databases and records are maintained and updated, with quality assurance checks in place. 19. Provide technical advice and support to the companies staff on all aspects of fire safety. 20. Undertake training as appropriate to the role and keep up to date with developments in housing and fire safety. 21. Consult with leaseholders, residents, and other stakeholders as required. 22. Follow all policies, including Equal Opportunities policies. 23. Carry out any other duties within the scope, spirit, and purpose of the role as requested by managers. The job description will be reviewed as duties and responsibilities evolve. CORPORATE RESPONSIBILITIES Service Delivery Delivering work to a high standard, on time and within budgets, Respond to internal and external customers in a timely and professional manner, Provide advice and support to co-workers / customers, Submit regular reports within the responsibilities of the position, Comply with all policies and any relevant legislation. Lead reporting on all matters relating to Fire Safety. Manage the directly accountable posts. Ensure the Team's work is delivered to a high standard, on time, and within budget. Manage and develop staff within the Team. Identify and take appropriate action in cases of underperformance. Support the training and development of team members. Performance Delivering work in line with Key Performance Standards, Manage the Team to deliver in line with Key Performance Standards. Monitor team performance, identify issues, intervene, and take action as required. Work towards the company goals and objectives and support the development of a high-performing organisation. Policies and Processes Work in accordance with all policies and processes. Ensure that policies and processes comply with legislative, regulatory, and good practice requirements. Review and propose policy improvements and support continuous improvement. Financial and Budgetary Manage and review capital and revenue budgets, ensuring cost control and taking proactive steps to reduce any known overspend. Work to increase value for money, maximise return on investment, and improve efficiency and cost-effectiveness across the company. Other Represent effectively externally by projecting a professional and positive image at all times. Commit to tenant involvement in all aspects of the work. PERSONAL RESPONSIBILITIES: Act in accordance with the company values:- Transparent We are open, clear, and always act with honesty Inclusive We foster an environment where every individual feels valued, respected and supported Progressive We are dynamic, resilient, and will confidently meet the challenges and opportunities of the future Ensuring confidentiality, security and integrity of data Promote and act in accordance with the Health and Safety Policy Promote equality and diversity in all aspects of the work. It is expected that all staff within the company operate within their Competency Framework, which are behaviours or skills that are essential for effective performance: Effective Communication Work as a Team Working Effectively and Efficiently Customer Excellence Continuous Improvement NORMAL WORK ENVIRONMENT: Standard office hours, but occasionally additional hours to attend meetings outside of office hours. PERSON SPECIFICATION JOB TITLE All criteria are considered essential unless indicated as desirable. Education and Qualifications: NEBOSH Diploma in Fire Safety Management or Occupational Health and Safety (Level 6). SFJ Level 4 Certificate in Fire Risk Management (Complex Residential Properties) - Member (MIFireE) or Fellow (FIFireE) of the Institution of Fire Engineers - . IOSH membership (Grad / CMIOSH) - desirable. Proven knowledge of the Fire Safety Act 2021, Building Safety Act 2022, and Fire Safety (England) Regulations 2022. Professional Experience: - Experience in managing projects, developing partnerships and/or service improvement work in an organisation that provides frontline housing services. Knowledge and Skills: - Comprehensive knowledge and understanding of fire safety legislation, policy, and best practices, and the ability to advise managers and frontline service staff. - Good knowledge of fire risk assessments and building safety requirements. - Ability to identify, measure, and manage risks. - Strong reasoning and discussion skills to effectively solve problems. - Investigation skills and ability to prepare clear analytical reports. - Easy drafting skills, with technical accuracy when necessary. - Ability to work effectively with a focus on results. - Ability to collaborate well as part of a team. - Experienced in using Office software to accomplish tasks. - Current full driving license. Bilingual (English and Welsh) in the following or higher levels: Understanding: Able to follow routine work-related conversations, in both languages between fluent speakers. Speaking: Able to converse in some detail regarding routine work matters in both languages. Reading: Able to read and understand general and technical material with a dictionary, in both languages. Writing: Able to draft routine material, with editing assistance, in both languages Leadership and Management Good at prioritising and adapting to changing situations. Be alert to opportunities for improvement, encouraging and adopting best practices at all times. Summary of Terms and Conditions Fire Safety Officer . click apply for full job details

Job description: Senior Technical Officer - Welsh Speaking Department: Technical Accountable to: Technical Co-ordinator Responsible for: N/A Job Location: Penygroes / Working from Home Purpose of position To provide a full professional technical service to our client group in relation to extensions, repairs and alterations to homes ensuring compliance with current regulations and laws. Ensure that the service is customer centered, cost-effective and sustainable. Be sensitive to the needs and wishes of the clients and prospective clients. Enabling older people and disabled people to live independently and safely in their own homes. Meet the quality standards time and response within Performance Objectives, Service Agreements and Good Practice Guidelines set by the client. Ensure that the service is responsive and can show improvement. Lead by example and demonstrate a commitment to providing a quality technical service along with sharing experiences and knowledge to ensure continuous improvement in service quality. JOB RESPONSIBILITIES: Providing comprehensive technical service to the client group: 1. Inspect clients' homes, discuss the client's requirements and provide general and technical advice on how to move forward. Discuss the client's duties under the Construction Design & Management Regulations 2015. Advising on any need for specialist contractors, subcontractors or suppliers. Ensure that clients understand what is planned to be done and the arrangements for carrying out the work. Property measurement for plan preparation. 2. Preparing plans as is, developing a design by consulting with the client and others and preparing plans as planned, preparing a cost estimate where necessary, advising and discussing the timetable of work, providing and submitting a relevant planning application where necessary. To carry out the duties of the Principal Designer under the Construction Design & Management Regulations 2015. 3. Develop the design of the plan, co-ordinate any work of specialist contractors, subcontractors or suppliers. Ensure compliance with current regulations and laws; Health & Safety, Planning, Building Control, Construction Design & Management Regulations 2015, Party Wall etc. Act 1996, Control of Asbestos Regulations 2012, Building over or near to sewers rules and any other relevant current laws and rules. 4. Produce and prepare tender documents - plans, work programme, preliminary and quality specifications, to enable a contractor to prepare a tender. Ensure receipt of tenders for construction works, on behalf of the client, in accordance with the company's tendering policy. 5. Appoint, on behalf of the client, as appropriate, other professional consultants within the construction field to effectively meet the client's needs. 6. Advising the client on the choice of contractors / consultants; and directing contractors / consultants on behalf of the client ensuring that appropriate agreements are in place between them, and administering them on behalf of the client. 7. Administration of the terms of the Construction Agreement; regularly supervise on-site work to assess progress, ensure quality of work and compliance with Health and Safety Rules and other relevant statutory rules; carrying out the duties of the Principal Designer under the Construction Design & Management Regulations 2015; Providing and delivering periodic financial reports to the client as well as advising clients when payments should be made. 8. Administer the terms of the Construction Contract relating to the completion of the works; prepare/audit and agree a final account, carry out the Chief Designer's duties under the Construction Design & Management Regulations 2015, provide and ensure that a Health and Safety File is completed or submitted to the client following completion of works. 9. To promote and maintain a good working link and relationship with clients, user groups, local authorities, the statutory and voluntary sector, to foster their participation in the delivery of our services. 10. Working with the Technical Co-ordinator to ensure an effective and efficient technical service across our area of operation. 11. Collaborate with other staff to ensure that work cases are processed promptly, and within agreed targets. 12. Contribute to the development and monitoring of the company's Preferred Contractors/Consultants List. 13. Taking into account that the client's needs and wishes will always come first, ensure that the client is aware of the work that needs and can be done, consulting with the client and obtaining their consent throughout the process. 14. Maintain effective working relationships with key partners by attending meetings, working groups, joint training exercises and any other relevant events scheduled. 15. Positively represent the client in meetings with external agencies. Attend meetings and conferences at the request of the line manager. Be aware that there is a time of current legislations, trends and topics of discussion within the construction field. 16. Assist the Technical Co-ordinator in gathering information and preparing reports and assist with other tasks and projects at the request of the Chief Officer. CORPORATE RESPONSIBILITIES: Service Delivery Delivering work to a high standard, on time and within budgets, Respond to internal and external customers in a timely and professional manner, Provide advice and support to co-workers / customers, Submit regular reports within the responsibilities of the position, Comply with all policies and any relevant legislation. Performance Contributing towards the successful achievement of Key Performance Standards Working towards the aims and objectives of the company and supporting the development of the body Policies and Processes Working in accordance with all company policies, procedures and financial regulations. Ensure policies and processes align with legislative, managerial and well-practiced requirements Review and propose amendments to policies to support continuous improvement Financial and Budgetary Contribute to effective budget management through productivity and efficiency Other Represent the company effectively externally by conveying a professional and positive image on all occasions Commitment to tenant participation in all aspects of work PERSON SPECIFICATION SENIOR TECHNICAL OFFICER All criteria are considered essential unless specified as desirable Knowledge and Skills: Knowledge on current Building Regulations Knowledge and understanding of Health and Safety Regulations Knowledge and understanding of the rules of Construction Design & Management Regulations 2015 Knowledge and understanding of the Party Wall etc. Act 1996 Knowledge and understanding of Control of Asbestos Regulations 2012 Knowledge and understanding of 'Building over or near to sewers' Knowledge and understanding of Care and Repair (desirable) Ability to anticipate and solve problems Ability to manage a variety of tasks and work to tight schedules. Ability to prioritize and organize tasks effectively. Ability to communicate effectively. Ability to organize and prioritize workload. Ability to negotiate and influence decisions. Ability to work on your own initiative. Ability to work as part of a team. Full current driving licence Bilingual (English and Welsh) in the following or higher levels: Bilingual (English and Welsh) in the following or higher levels: Understanding: Able to follow routine work-related conversations, in both languages between fluent speakers. Speaking: Able to converse in some detail regarding routine work matters in both languages. Reading: Able to read and understand general and technical material with a dictionary, in both languages. Writing: Able to draft routine material, with editing assistance, in both languages Summary of Terms and Conditions SENIOR TECHNICAL OFFICER Type of Contract Permanent Salary Band E, Pont 1 - 5 £33,517 - £37,724 Salary is paid on the 20th of each month Holidays 30 days a year plus the statutory bank holidays and the period between Christmas and the New Year Travel: Essential car user Pension The company offers membership of the "Social Housing Pension Scheme" Probationary period 6 months Working hours and arrangements 35 hours per week Monday - Friday Flexi scheme is implemented Notice period: Notice period to be given by the employee: During a probationary period - 2 weeks After a probationary period - 1 mo Notice period to be given by employer: During a probationary period - 2 weeks After a probationary period - as per length of service Sick pay An occupational sickness pay scheme is in place During probationary period - 2 weeks on full pay Thereafter, in accordance with the length of service Special Absences 5 paid pro rata days in any 12 month period to care for specific dependents 2 days pro rata with pay to get married, to move house, to divorce. Reasonable credit time for medical appointments. Up to 10 pro rata days with pay on the occasion of bereavement. Up to 3 months pro rata with pay to care for a close relative with a terminal illness Lifestyle benefits Access to our wellbeing scheme Flexible working facilities and the ability to work remotely/ work from home if suitable. Personal Development . click apply for full job details

Contracts Manager Location: Covering the South Salary: Competitive Salary + Excellent Benefits! Contract: Full time, Permanent Benefits: Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! Due to our exciting growth plans, we are looking for an experienced Contracts Manager to support the Company's ambitious expansion plans in the Southern Region as we continue to build teams across the UK. In your role as Contracts Manager, you will be responsible for the management of all Site Managers, Supervisors, Quality Administrators, and Tenant Liaison Officers under your supervision. Ensuring that all on-site activities are delivered safely to the highest quality, on programme and within budget, from conception through to completion. As our Contracts Manager you will be responsible for: Managing setting up each project, from allocating the site team, handover from estimating, agreeing budgets, reviewing retrofit information, sub-con procurement & formulating programmes. Day-to-day management of site managers, Site Supervisors, Tenants Liaison Officers, and any Site Operatives under your control. Holding regular team briefings (formal and informal) to ensure that staff are kept informed of Programme priorities, changes, and to review key project milestones. Ensuring all sites are adequately resourced, both from a company perspective and the supply chain. Monitoring the performance of the supply chain on a regular basis, ensuring all supply chain members are adhering to their programme and contractual requirements. Attending regular operations meetings and produce necessary reports. Ensuring all properties are completed to the required contract specification standards and all retrofit compliance requirements are adhered to in order that all properties are lodged in line with client deadlines. In order to be successful in this role you must have: SMSTS CSCS Card Full UK Driving License Minimum 10 years Construction experience EFAW High Level of Leadership and management skills with the ability to influence and mentor Ability to plan and organise resources to meet tight deadlines Proficient in IT, Particularly Outlook & Excel Problem-solving skills and analytical thinking Experience of retrofit process, from assessments, designs, and lodgements It would be great if you had: NVQ L7 Diploma in Construction Senior Management IOSH Managing Safely Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.

PERMANENT ROLE!! Head of Strategic Asset Management  Pay Rate: £59,754- £64,866 per annum Security Clearance: DBS CV Deadline: 13/05/2022 16:00 Interview Process: TBC Start Date: 15/05/2022 PERMANENT ROLE!! Location: Bracknell - Home Flex/Agile Key Objectives of the role 1. To lead the Council’s approach to managing all its assets including time sensitive programming and management of redevelopment of all sites to support the delivery of the Council’s Transformation Programme ensuring that the Council’s assets are able to deliver the new ways of working and service design models of services for the Council, the community and public at large. 2. To lead and manage the re-procurement of commissioning a multi-disciple design team to design and deliver on behalf of the Council. 3. Managing the delivery of significant complex and multiple level construction projects across the Council taking decisions on the most appropriate method of delivery for each project. 4. To lead and manage the Construction and Maintenance teams which provide professional building services functions across all directorates within the Council. 5. To provide policy and performance support to the department. 6. To provide programme and project management support to other local councils and partner agencies to maximise income generation opportunities for the Council. 7. To provide advice and support to the Assistant Director: Property and associated corporate working groups The main duties and responsibilities of the post-holder are to: 1. To develop the Council’s policy for asset management and monitor the performance of its buildings. 2. To report and advise Directors, senior officers and Members across Directorates in the Council on all construction and technical related matters including taking decisions on types of construction methods and materials within the context of impact on programme/project delivery timescales and costs. 3. To lead and manage the Construction & Maintenance team in accordance with professional practice to deliver the Council’s objectives. 4. Set management objectives and allocate resources to ensure that the section meets its objectives, actions, performance indicators and budgets and manage its overall performance. 5. Contribute to the Departmental Management Team co-ordinating advice on divisional services, business planning and corporate policies to ensure the department is able to deliver practical and customer focussed services. 6. Appoint, lead and manage external consultants as when required in line with procurement processes. 7. Implement and enforce all relevant Health and Safety standards relating to construction. 8. Lead, manage, monitor and report on annual budgets of all capital projects: overall budget between £15m - £35m per annum, an annual repairs budget of £1m per annum and £3m schools and planned maintenance budget. 9. Oversee the management of building and building services maintenance, including: the timely completion of repairs and servicing in accordance with the building maintenance repairs and service contracts; managing the section’s computerised maintenance repairs and planned maintenance system; ensuring all repairs and servicing effected by contractors is in accordance with all Health and Safety Legislation; managing the issuing of works orders, ensuring they are in line with Bracknell Forest Council’s Procurement Procedures and the section’s QA procedures; the preparation and prioritising of maintenance programmes; specifying and administering appropriate works or programmes of works for reactive and planned maintenance; being responsible for the design of construction works, specifically in relation to maintenance projects. 10. To represent and deputise for the Assistant Director: Property at corporate officer meetings, relevant meetings with outside bodies and when required Member/Officer Working Groups and Committees. 11. Responsible for the safety and maintenance of designated properties and sites ensuring that these properties and sites are incompliance with all applicable regulations. Recommending and coordinating improvements to the properties and procedures as needed to ensure a safe, functional, and appealing space. Essential BSc in building construction. Full professional qualification eg MRICS, MCIOB. Project management qualification, MAPM. Experience of managing a multi-discipline team to provide all property related advice and undertake construction works from Inception to Completion working alongside consultants. Evidence of continuing professional development. Proven experience of major capital programme management and budgets in excess of £30m with the ability to lead and manage multiple projects with key focus on delivery and quality. Proven relationship management skills at all levels including Executive Directors, Assistant Directors and Executive Members. Proven ability to challenge and manage external contractors and clients. Proven ability to develop relationships with partner agencies with a view to selling programme and project management services to other local Councils and partner agencies to maximise income generation opportunities. Proven ability to lead and manage a number of multi-disciplinary teams ensuring successful co-working in line with solution focused One Council approach to ensure successful management and delivery of major capital and Planned Maintenance projects which are critical to the Council’s delivery of its strategic Transformation Programme. Proven experience and understanding project programme management methodologies and technology of managing large and complex projects including external partner contracts. Strong understanding of contract law and procurement procedures of high value contracts. Experience of managing major capital programmes and budgets in excess of £30m with the ability to lead and manage multiple projects with key focus on delivery and quality. Managing the delivery of multi-million-pound capital projects: including effective financial monitoring and reporting. Authorising of financial transactions in accordance with Council’s approved scheme of delegation. Ability to produce clear concise reports for senior managers / boards. Sound and logical thinker with proven innovative approach to problem solving to overcome challenging situations and unexpected developments Ability to chair meetings and inspire confidence among a wide range of service users. Extensive knowledge of Health & Safety legislation, including CDM and Asbestos Regs. Oral communication skills to hold a contrary view in a meeting and explain technical issues to both Councillor or senior officer who has never encountered it before. Intermediate level PC skills, including knowledge of Word, Excel and MS Project. Understanding of and commitment to the requirements of safeguarding children, young people and vulnerable adults. Manage, supervise and appraise identified staff including, guidance and training and make decisions on the recruitment and allocation of staff resources, including client professional services consultants where appointed. Knowledge of one corporate landlord management and reporting. Knowledge of procurement regulations. Desirable Experience of deputising for the Assistant Director to provide the senior management team advice on all property related issues. Knowledge of Local Authority procedures.

JOW1/16590 Resident Liaison Officer Croydon Up to £42,000 Summary of Role: Responsible for supervising the aftercare workforce on a completed and possibly occupied building that has developed a defect, including those of suppliers and subcontractors. The work must be coordinated to deliver on safety, quality and environmental objectives. Tasks & Responsibilities: Health and Safety: Ensure that the works are undertaken in accordance with all HS&E legislation, and the site Health Safety and Environmental Plans and Minimum Safety Standards Put safety first and instill this in subcontractors and suppliers Ensure that risk assessments and method statements are maintained and Risk Assessments and Method Statement boards are up to date Ensure that works are coordinated to ensure suitable safe access and segregation is maintained Determine building users work patterns and coordinate works to minimise disruption Monitoring and enforcement of PPE compliance Undertake weekly recorded site inspections for temp works such as hoardings, scaffolds, Haki stairs etc. Review Risk Assessments and Method Statements submitted by SubcontractorsPlanning and Programme: Follow the day to day plan for repair operations and manage own resource to meet this programme Set up teams to complete sections of work Calculate the resource required to effectively complete their section of work within the programme timeProduction: Supervise repair activities to ensure works are carried out safely and in accordance with the method statements that they remain on target and that problems are resolved or notified Keep records of variations as required by the building owner or his agent and ensure works are instructed under a written site instruction Read the Specification, Construction drawings, Subcontractor shop drawings to know what we must build to be compliant with the original Contract Take off material, raise requisitions and call off schedules Understand correct storage requirements for materials and Implement material storage plan Seeks out opportunities for improvement to overcome problems and mitigate risk Effectively manage site reporting such as record sheets, site diary etc. if appropriate Proficient on COINS, keep track of costs from ongoing hire of tools and equipment and off hire when not required Understand and follow the Company quality policy and systems Coordinate with Commercial team with any Daywork Sheets submitted by subcontractors Undertake inspections in line with the Inspection and Test Plans to ensure workforce are meeting quality requirements. Take photographic records of defective work uncovered and repairs undertaken. Ensure plant is inspected to meet PUWER guidelines Provide feedback of any poor quality work uncovered during the repair workRelevant Experience: Multi skilled operative background with extensive management experience Experience managing aftercare of construction project and managing direct labour operativesApplications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. Linsco are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. PLEASE READ the Privacy Policy in regards to personal details

JOW1/16591 Resident Liaison Officer Crawley Up to £42,000 Summary of Role: Responsible for supervising the aftercare workforce on a completed and possibly occupied building that has developed a defect, including those of suppliers and subcontractors. The work must be coordinated to deliver on safety, quality and environmental objectives. Tasks & Responsibilities: Health and Safety: Ensure that the works are undertaken in accordance with all HS&E legislation, and the site Health Safety and Environmental Plans and Minimum Safety Standards Put safety first and instill this in subcontractors and suppliers Ensure that risk assessments and method statements are maintained and Risk Assessments and Method Statement boards are up to date Ensure that works are coordinated to ensure suitable safe access and segregation is maintained Determine building users work patterns and coordinate works to minimise disruption Monitoring and enforcement of PPE compliance Undertake weekly recorded site inspections for temp works such as hoardings, scaffolds, Haki stairs etc. Review Risk Assessments and Method Statements submitted by SubcontractorsPlanning and Programme: Follow the day to day plan for repair operations and manage own resource to meet this programme Set up teams to complete sections of work Calculate the resource required to effectively complete their section of work within the programme timeProduction: Supervise repair activities to ensure works are carried out safely and in accordance with the method statements that they remain on target and that problems are resolved or notified Keep records of variations as required by the building owner or his agent and ensure works are instructed under a written site instruction Read the Specification, Construction drawings, Subcontractor shop drawings to know what we must build to be compliant with the original Contract Take off material, raise requisitions and call off schedules Understand correct storage requirements for materials and Implement material storage plan Seeks out opportunities for improvement to overcome problems and mitigate risk Effectively manage site reporting such as record sheets, site diary etc. if appropriate Proficient on COINS, keep track of costs from ongoing hire of tools and equipment and off hire when not required Understand and follow the Company quality policy and systems Coordinate with Commercial team with any Daywork Sheets submitted by subcontractors Undertake inspections in line with the Inspection and Test Plans to ensure workforce are meeting quality requirements. Take photographic records of defective work uncovered and repairs undertaken. Ensure plant is inspected to meet PUWER guidelines Provide feedback of any poor quality work uncovered during the repair workRelevant Experience: Multi skilled operative background with extensive management experience Experience managing aftercare of construction project and managing direct labour operativesApplications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. Linsco are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. PLEASE READ the Privacy Policy in regards to personal details

Area Technical Officer/Heating Temporary Full Time Throughout Cornwall Bodmin £13.79-£16.15 per hour TBC DOE Jobline Staffing is recruiting for an experienced Area Technical Officer to work for Cornwall Housing, to manage new heating installations within tenanted properties. This role is temporary full time until March 2021, this maybe extended. This role will be subject to a DBS clearance RESPONSIBILITIES INCLUDE: A temporary position to cover sickness absence that will require the candidate to manage the delivery of the electrical heating programme * Engaging with external contractors, approving designs, monitoring performance and managing installation quality in line with company specifications * Heating systems being installed will include air source central heating, electrical quantum central heating and gas central heating * You be responsible for both night storage and air source heating contract delivery, and therefore proven experience in these areas is essential * Post inspecting heating installations, and signing off completed works for payment * Ensure an effective inspection, improvements and planned maintenance service is provided by the Homes and Investment Team to our tenants, partners and contractors and the wider Housing and Landlord Service * To be the interface between tenants, contractors and partners, providing an accurate and friendly first response to a range of daily enquiries and issues regarding planned capital refurbishment work SKILLS AND EXPERIENCE REQUIRED: * Experience in the field of mechanical and electrical heating system and contract administration * M&E or building related qualification (e.g. BTec National/Higher National Certificate) * Experience of and a clear understanding of property maintenance matters * Demonstrate an understanding and empathy with housing clients * Computer literate as performance monitoring, record keeping, and data capture is held and handled electronically * Full UK driving licence, candidates will require a full UK driver’s license and use their own vehicle, claiming mileage expenses in line with policy If you are interested in the above and match the criteria required, please apply to Jane today. If you do not hear back from us within 7 days, please assume your application has been unsuccessful on this occasion. Jobline Staffing is an Equal Opportunities employer. Entitlement to work in the UK is essential

Chartered Building Surveyor Mayfair, London £50,000 + Generous bonus scheme + package I'm pleased to be working in partnership with an expert and highly regarded Building, Cost and Project Consultancy. My client prides themselves on providing the absolute premium quality of service, and as a result have a great and increasing pipeline of guaranteed work. Working predominantly within the Indsutrial and Commercial sectors, they have enjoyed providing expert delivery on a wide range of projects for owners, occupiers, developers and investors. The team of Building Surveyors all have extensive knowledge and experience within the discipline, and due to this, much of their work is repeat business and arguably enviable to the majority of their competitors. Internally, the working culture is very meritocratic, although my client offers excellent prospects for career progression and development. Many of their employees joined them, seeking to escape the bureaucracy of larger corporates, and have subsequently been able to work at a greater level of responsibility and autonomy; meanwhile still enjoying a premium client base. The Role: You will be involved in the undertaking of high quality and timely building surveying and development monitoring services, meanwhile delivering instructions and projects from inception to completion with the minimum of supervision. Projects to include but are not restricted to: Technical due diligence reviews of buildings including the coordination of wider specialist consultancy reports. Development monitoring of large construction projects including the initial project appraisal and on-going monthly monitoring phases. Preparation of design and specification documentation, running of the tender process and the administration of refurbishment projects. Planned Preventative Maintenance Inspections and Reporting. Preparation of Schedule of Dilapidations and negotiating on behalf of Landlord or Tenant. Drafting of Standard Contract forms and Contract Administration. About you: The successful candidate will be a qualified member of the RICS (Building Surveying pathway) and should have good knowledge of industrial asset classes. Due to the nature of their clients, you should be entrepreneurial, dynamic and ambitious. For the right individual, this opportunity will provide an excellent platform for growth and establishment within the market. Apply: Please make your enquiries in the strictest confidence to Celia Harker by calling (phone number removed) or emailing (url removed). Transparency Notice to Prospective Candidates We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. At Capstone Property Recruitment Ltd we respect your Privacy details all of which are set out in our Privacy Policy on our website at (url removed) .If you don't want to be contacted by us about potential positions that may be of interest to you in the future, then please email our Data Protection Officer at

We’re winning more contracts, we’re delivering better outcomes, and we’re growing as a business. This means we’ve got more work. We have an exciting new opportunity for an experienced Repairs and Maintenance Supervisor to join our growing team. In this role you will be involved in ensuring the effective and efficient delivery of various contracts, to ensure the highest levels of customer satisfaction are attained consistently, whilst ensuring the service delivered achieves agreed levels of profitability. You will be required to carry out key tasks such as: * Assisting and managing day to day operations of Planned or R&M Contracts * Working in partnership with clients to exceed operational and business expectations. * Managing the motivation of operatives and subcontractors * Ensuring profit and performance targets are achieved * Liaising and developing relationships with the client's representatives and resident groups * Monitoring the performance of the contract and ensure that Key Performance Indicators are achieved * Managing resources to ensure efficiency and contractual obligations are maintained * Monitoring progress of the contract to ensure the completed works are correct and to the agreed specification standard * Monitoring quality, safety and environment and promote a safety culture within the business unit * Managing / liaising with a team of Supervisors, Administrators and Resident Liaison Officers to ensure contractual expectations are met along with responsibility for recruitment retention, training and development of employees * Maintaining and developing reports on progress and performance of contracts Key Knowledge: * Formal qualification and training within the Building industry * Understanding of all principles within contract management. * The ability to adapt to busy workload * Prioritise a changing schedule * Strong management skills and the ability to motivate a team at all levels * Experience within a result driven business * Ability to be innovative and creative to resolve complex * Knowledge of building maintenance and repair * Trade background * Health and Safety We’ll give you what you need to continue your development, a welcoming team to work with and learn with, and a busy and ever-changing workplace where you can excel. Here at Axis, we don’t just accept difference – we celebrate it, support it, and we thrive on it for the benefit of our employees, our clients and out community

JOB ROLE: Maintenance Assistant JOB TYPE: Permanent HOURS: 8:00am - 5:30pm (rota in place) COMPANY TYPE: Charity LOCATION: Epsom and East Dulwich (you will be split between both locations so you will need to be able to travel to both) START DATE: ASAP Salary: £19,779 BENEFITS: Generous holiday entitlement starts at 26 days per year plus bank holidays which increases with service, In-house training and development, Excellent pension scheme, free eye tests, friendly team, progression and more. Reports to: Service Manager Purpose of Job: To be responsible for maintenance of the (Residential housing/support units). This position is a key driver to resident satisfaction with services and the upkeep of communal areas. The Post Holder is subject to satisfactory character references and clearance by the Criminal Records Bureau. Main Accountabilities: General maintenance of the building, including communal areas - this includes and is not limited to: Minor painting and decorating repairs, plumbing repairs, plastering repairs, Clearing Drains, Maintenance of the yard / garden. Managing contractor bookings and maintaining related files. Maintaining the guide dog facilities Completing NAV orders for Property related matters Ensuring issues raised in the Fire Risk Assessments are completed. Further duties of the post are as follows: Collection of bulk items to central point for removal by approved contractor Sweeping and litter picking of all external hard standing areas and roof spaces Clearance and removal of fallen leaves. Ensure paths are clear following snow falls and are safe to use i.e. spreading of salt if required. Maintaining adequate stock of personal protective equipment and consumable items i.e. light bulbs (in conjunction with Maintenance Company). Keeping accurate records of purchases and deliveries from contractors and other suppliers Undertaking a regular/weekly tick sheet monitoring of site and building condition, report all remedial actions to Service Manager. Providing access to contractors for maintenance and repairs to the building Ensuring all repairs are carried out promptly and on a value for money basis, liaising with Service Manager; staff and contractors. Post inspecting repairs as necessary and when requested by the Service Manager. Monitoring attendance and sign off on quality of service provided by contractors Checking the operation of all equipment installed in the communal areas including, fire switches, laundry equipment, CCTV, door entry, communal lighting and gritting salt bins, reporting faults to relevant contractors. Reporting all instances of vandalism and graffiti and keeping records for follow up actions by a contractor or the relevant service provider. Ensure that all areas, particularly fire escape routes, are kept clear of obstructions and combustible items Ensuring that snow and ice are cleared and gritting salt applied to maintain access to all buildings for pedestrians Take all reasonable steps to eliminate potential hazards arising from faulty or damaged surfaces, fixtures or fittings Ensure that hazardous materials are used and stored in accordance with Control of substances hazardous to health (COSHH) guidelines and maintain a register of hazardous substances Maintain risk assessments, method statements, equipment inventories, servicing schedules and Portable Appliance Testing records (in conjunction with Property Compliance team). Record all incidents, near misses and accidents to the health and safety officer via on site system Person Specification Please note all criteria are essential unless otherwise stated Specialist Knowledge, Skills and Experience 1.1 Experience of delivering a Facilities service and providing a high level of customer service. 1.2 Experience of taking responsibility for own actions, using initiative and working with minimum supervision. 1.3 Experience of carrying out maintenance duties including painting and decorating, plumbing, carpentry, plastering and gardening. 1.4 Knowledge of Health and Safety in the workplace and conducting risk assessments. NB: If this company and position appeals to you then please apply your CV on-line. Advertised by Office Angels Partnership Accounts branch. Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted For the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Interim role - Estate services Assistant/caretaker - Central London - flexible working pattern Your new company This is a well established public sector organisation in Central London, with one of the largest estates in London. You'll join a team created to provide the high-quality housing management services. The job purpose is to proactively work to create and maintain safe, clean and attractive estates for the residents. Your new role Some of your duties include: To conduct regular inspections of all communal parts, internal and external in accordance with the agreed schedules, frequencies, methods and/or as required which, not exclusively will include: Inspection of cleaning to all communal staircases, foyers, balconies, courtyards,passages, car parks, hard areas, chute chamber rooms, and refuse storage rooms, lift car floors and walls, lampshades, state signs estate furniture and other such communal fixtures and fittings as may be prescribed. To promptly report any communal repairs to the Customer Services Centre, using the devices provided as appropriate to ensure effective recording of cases. Effective monitoring of on-going communal repairs, ensuring repairs are completed within given timescales. Identify, resolve/report any potential health and safety issues on the estates. Assess the risk and escalate appropriately where required. To record any issues of fly tipping and arrange removal. Where possible identify the origins and refer to the housing officer for further action. Proactively look at all areas on the estate and carry out appropriate minor works as required.Minor works include: Carpentry, Plumbing (non-qualified jobs such as unblocking sinks/toilets etc), internal painting, changing lightbulbs, removing broken glass, boarding up, easing and adjusting doors, setting time clocks and offering a general repairs and maintenance service as directed by the Team Leader. Identify and record any incidents of nuisance, anti-social behaviour, and safeguarding on estates and report this to the relevant housing officer. In the event of any disruption in main services, such as gas, water, electricity etc., to take all necessary measures to ensure the safety of residents, minimise their inconvenience and protect the property from damage. To maintain regular contact with residents and to respond to requests for practical assistance, which reasonably fall within the scope of the job. What you'll need to succeed Ability to undertake tasks in line with Health and Safety regulations Be able to communicate effectively across all stakeholders and with residents Confident to make decisions and take ownership of the outcomes Undertaking general DIY jobs Experience of writing basic reports Be reliable, flexible, courteous, honest and practical understanding of the challenges faced by vulnerable residents What you'll get in return Possibility to work for a well established public sector organization Good location and good transports links Flexible working patterns: early start and early finish. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

One of our local clients based in Hackney are currently recruiting for the role of Clerk of Works. PURPOSE OF POST This post is a key part of the Property and Asset Management team (PAM), and has a fundamental role to deliver a quality control, quantity checks and inspection service ensuring best value in relation to all construction projects values to £30m, ensuring that contractors meet the specified standards required. To undertake activities on site that ensure quality control of works and site operations in line with Contract requirements. To carry out monthly valuation checks received from contractors, check these against the specification to ensure the correct works have been carried out, check the physical quantities and that they are in accordance with the Actual Maximum Price (AMP) and sign off the valuation on Contracts with an Annual budget of £30m. To gather information on work progress, quantifying and recording details on behalf of the Project Manager, Contract Administrator or Head of PAM. To undertake and record surveys of the condition of buildings for a variety of purposes, including condition surveys in support of investment planning, leaseholders section 20 confirmation that the works are required. To carry out inspections of below ground drainage or sewer works and of any works that will be not visible on completion, prior to acceptance of works done and covering. To ensure that sites conform to Health and Safety regulations and form a safe working environment. To act as a Clerk of Works in single or multi-disciplinary teams, as directed by the Project Manager, organising and supervising projects/programmes on a day-to-day basis or to deliver specific projects or programmes as specified by management. When necessary, assist senior managers, together with other team members, in re- organising the work and constitution of operational teams in line with business objectives. Responsible for ensuring the effective on site delivery of allocated projects or programmes to meet client’s requirements. Provide Technical advice to all staff within PAM, offer solutions to Contractors when necessary and to other stakeholders. KEY ACCOUNTABILITIES: Assist the Project Manager in the performance of the teams, which may be composed of technical and professional officers covering architecture, engineering, surveying and related disciplines, as well as administrative staff, in line with client expectations and best practice. To understand and interpretate Drawings, Specifications, H&S, CDM, Building Regulations and Planning for M&E and building works Carry out daily inspections of all contracts ensuring the quality is maintained and that the specification is being adhered to on works before anything is covered up, complete ongoing snagging and sign off when completed. Update financial and management information for each project or programme in accordance with the defined requirements of the Contract Administrator/ Project Manager, including monitoring of works and quantification prior to payment of contractors. Undertake physical audits of building works carried out by PAM as required and provide reports, together with analysis of any shortcomings and recommendations for rectification and for future service improvements. Maintain an overview of works on site and work with the Project Manager or Contract Administrator in coordinating the requirements of Building Control, Utilities and services consultants. This will include inspection of specialist types of building cladding. Work with the Project Manager/Contract Administrator in responding to client requests and concerns. Accountable for the onsite quality control and progress monitoring of works, and for reporting same to the Project Manager/Contract Administrator/Senior Clerk of Works. Make urgent on site decisions on behalf of the Project Manager and Contract Administrator ensuring that the Contract Administrator is informed at the earliest possible time. Issue site instructions on behalf of the Contract Administrator. To assist in the specification and design of installations in the light of practical on site knowledge and experience, in order to minimise future maintenance needs, ensuring that health and safety, user satisfaction and other local needs are taken into account. Carry out condition surveys, encompassing all aspects of the building fabric and services, highlighting any urgent repair needs and needs for more detailed examination. Identify the probability of the existence of asbestos, and, producing appropriate inspection report formats. Undertake the duties described in the profile, and any directly associated tasks, in accordance with the Contract Administrator/Project Manager instructions and in cooperation with other relevant officers, either within PAM or from external/partner organisations. Closely observe contractors on site set up to identify and report on, and quantify, areas of under or over provision Be proactive in embracing the partnership principles and be an active member of a partnering team. Exhibit the highest professional and technical standards as an example to the other members of the teams. Work with the Planning Supervisor and carry out duties in accordance with CDM and the identification of other health and safety concerns. Embrace new technology and develop the necessary skills to competently use it. To make full and appropriate use of IT. Ensure that the special needs of minority groups are taken into account during the construction/refurbishment of our properties, in line with Hackney Council policies. Work with the Project Manager in identifying training and support requirements of the team. To actively promote customer care, value for money and performance management in own role. To demonstrate a whole hearted commitment to the organisational values and culture, including trusting and empowering staff and colleagues. To positively promote and represent Hackney Council. To promote an environment of continuous learning and improvement. To consistently promote and apply equality and diversity, in line with Hackney Council policy/procedures and ensure that this is demonstrated and maintained throughout all areas responsibility. To be aware of, and observe fully and promote, Hackney Council policies relating to health and safety and risk management and best practice, throughout all areas responsibility. The post holder will be expected to undertake such additional duties or responsibilities, consistent with the role and grade, as may be allocated. Qualifications and Knowledge Requirements: * A building related qualification is desirable but it is at least as important that candidates have at least 10 years’ experience of the operational aspects of building construction or refurbishment. For more information please contact Ryan Doherty

Sure Maintenance Ltd is one of the UK's leading specialists in Heating Repairs, Maintenance and Installations. As part of their continued expansion they are looking to recruit conscientious and enthusiastic individuals that have pride in producing work of the highest quality to compliment their existing team looking after long term social housing contracts in the South West of England . Covering a large area travel will be required. Key Duties •Schedule annual services in conjunction with the Client specific procedure. •Produce letters to all customers in respect of forthcoming annual service appointments conforming to the Client specific procedure. •Where possible ensure that annual servicing referrals are kept to a minimum by means of, telephone communications, home visits & customer liaison, this may involve work outside of normal working hours. •On a daily basis ensure escalation and completion of annual service visits are progressed as per the client specified processes. •Produce reports from the Contract Management software to be used to ensure that properties meet the Servicing Procedure requirements. Produce accurate and timely reports to Clients and Management as and when required. •Deal with tenant complaints following the Company complaints procedure, providing management and the Client with written reports on remedial action required. •Initiate and manage the Complaint / Incident Procedure in accordance with Company Policy. Arrange appointments with customers regarding complaints; ensure internal Management staff are kept up to date at all times. •Liaise with the customers for the rectification of any outstanding work or repair work, ensuring prompt rectification. •Attend client meetings including Resident’s Meetings, Roadshows and Contract Review meetings. •Provide cover in times of staff absence in the role of Helpdesk Administrator. •To maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff in their development and training. •To undertake such other duties, training and / or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job. •Assist in the training of any existing and new staff. •Assist in establishing, collating and monitoring Tenant satisfaction level data. •Ensure compliance with all company standards, policies and procedures