Housing Officer

IMH Recruitment is seeking an experienced Housing Options Officer to join a dynamic team in Oxford, OX1. You will provide advice, support, and practical solutions to customers in housing need, including managing homelessness and prevention cases.

Duties:

• Manage a personal caseload of homelessness and prevention cases.
• Assess applications and determine statutory duties under relevant housing legislation.
• Work proactively to prevent homelessness through advice, advocacy, and referrals.
• Liaise with internal teams, partner agencies, and clients to ensure early intervention.
• Conduct outreach visits, attend multi-agency meetings, and provide out-of-hours support as needed.
• Maintain accurate case records, reports, and use IT systems effectively.
• Support and train staff within partner agencies on homelessness prevention.

Requirements:

• Experience in housing or a customer-focused frontline role.
• Strong knowledge of homelessness and housing legislation.
• Ability to manage complex cases, make independent decisions, and remain calm under pressure.
• Competent in IT systems, including Outlook, Word, Excel, and housing management software.
• GCSEs in English and Maths (Grade C or above) or equivalent.
• Housing-related qualification desirable.
• A clean, Standard DBS is required for the role.

Hours & Pay:

• Monday - Friday: (Working hours to be confirmed at interview stage)
• 19.70 Per Hour
• Weekly pay!

Interested? Send your up-to-date CV today! For more information, call (phone number removed)!