TristoneNash are supporting one our housing partners to appoint a Senior Operations Manager to oversee response repairs, planned investment and disrepair contracts. As well as overseeing contractor performance. Duties will include, but are not limited to: Developing and sustaining long term strategic relationships with key partners in delivering a customer focussed programme of planned investment, major repairs, responsive and void repairs to create a seamless service with shared values. Leading on the appointment & management of sustainable partnerships ensuring contractors including specialist areas, are resilient and profitable whilst delivering good quality services. Developing and embedding processes & procedures from the evaluation of data around Legal Disrepair and Damp & Mould cases. Working closely with other senior members of the department within the organisation on both a Regional and National level. To apply for this position, we are looking for: Educated to HND level or equivalent, professional qualification in construction, housing, or property. Experience of working at a senior level delivering programmes of planned investment, major works and responsive repairs. Proven experience of leading multi-disciplined teams across a wide geographical area. Experience of managing large service budgets. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practice. To apply for this position, please submit your cv, or contact the office and speak with a member of the team.
Oct 30, 2025
Full time
TristoneNash are supporting one our housing partners to appoint a Senior Operations Manager to oversee response repairs, planned investment and disrepair contracts. As well as overseeing contractor performance. Duties will include, but are not limited to: Developing and sustaining long term strategic relationships with key partners in delivering a customer focussed programme of planned investment, major repairs, responsive and void repairs to create a seamless service with shared values. Leading on the appointment & management of sustainable partnerships ensuring contractors including specialist areas, are resilient and profitable whilst delivering good quality services. Developing and embedding processes & procedures from the evaluation of data around Legal Disrepair and Damp & Mould cases. Working closely with other senior members of the department within the organisation on both a Regional and National level. To apply for this position, we are looking for: Educated to HND level or equivalent, professional qualification in construction, housing, or property. Experience of working at a senior level delivering programmes of planned investment, major works and responsive repairs. Proven experience of leading multi-disciplined teams across a wide geographical area. Experience of managing large service budgets. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practice. To apply for this position, please submit your cv, or contact the office and speak with a member of the team.
Job Title: Neighbourhood Officer (Temporary to July 2026) Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 pro rata Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region. Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. CLOSING DATE FOR APPLICATIONS SUNDAY 9 NOVEMBER INTERVIEWS TO BE HELD FRIDAY 14 NOVEMBER We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Oct 30, 2025
Seasonal
Job Title: Neighbourhood Officer (Temporary to July 2026) Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 pro rata Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region. Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. CLOSING DATE FOR APPLICATIONS SUNDAY 9 NOVEMBER INTERVIEWS TO BE HELD FRIDAY 14 NOVEMBER We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Lettings Manager Do you want to work every other Saturday? Basic salary to £35,000 plus £250 per month (£3,000) car allowance. On target earnings are very realistically between £65,000 to £70,000. Lettings Manager You will work for an established company and there will be a possibility to oversee the future operations of the company should you provide the right value to the business in the future. The role will be ideal for an existing Senior Lettings Negotiator looking to make the next step in their career or someone currently working in a Lettings Managers role already, but within an environment which is failing to recognise their full potential, provide the necessary training and support required or limited opportunity to improve earning potential. Lettings Manager We are seeking a dynamic, driven and hungry Lettings Manager to lead business growth through acquisition of new managed properties. You will be focused on obtaining new lettings and managed properties and reignite relationships with over 3,000 landlords in their let only database. You will need to be able to work at speed as it is a very fast paced environment, where they could be doing 50 deals in any given month. Someone who likes pressure. If you consider yourself to be a team player then we have a refreshing position available for a multi skilled Letting Agent with strong selling and closing skills. Lettings Manager All staff are expected to be all-rounders so basically everyone in the office can do everyone else's job. Lettings Manager Basic salary to £35,000 plus £250 per month (£3,000) car allowance. On target earnings are very realistically between £65,000 to £70,000. Every other Saturday working. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Oct 30, 2025
Full time
Lettings Manager Do you want to work every other Saturday? Basic salary to £35,000 plus £250 per month (£3,000) car allowance. On target earnings are very realistically between £65,000 to £70,000. Lettings Manager You will work for an established company and there will be a possibility to oversee the future operations of the company should you provide the right value to the business in the future. The role will be ideal for an existing Senior Lettings Negotiator looking to make the next step in their career or someone currently working in a Lettings Managers role already, but within an environment which is failing to recognise their full potential, provide the necessary training and support required or limited opportunity to improve earning potential. Lettings Manager We are seeking a dynamic, driven and hungry Lettings Manager to lead business growth through acquisition of new managed properties. You will be focused on obtaining new lettings and managed properties and reignite relationships with over 3,000 landlords in their let only database. You will need to be able to work at speed as it is a very fast paced environment, where they could be doing 50 deals in any given month. Someone who likes pressure. If you consider yourself to be a team player then we have a refreshing position available for a multi skilled Letting Agent with strong selling and closing skills. Lettings Manager All staff are expected to be all-rounders so basically everyone in the office can do everyone else's job. Lettings Manager Basic salary to £35,000 plus £250 per month (£3,000) car allowance. On target earnings are very realistically between £65,000 to £70,000. Every other Saturday working. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
TristoneNash are supporting one our housing partners to appoint a Senior Operations Manager to oversee response repairs, planned investment and disrepair contracts. As well as overseeing contractor performance. Duties will include, but are not limited to: Developing and sustaining long term strategic relationships with key partners in delivering a customer focussed programme of planned investment, major repairs, responsive and void repairs to create a seamless service with shared values. Leading on the appointment & management of sustainable partnerships ensuring contractors including specialist areas, are resilient and profitable whilst delivering good quality services. Developing and embedding processes & procedures from the evaluation of data around Legal Disrepair and Damp & Mould cases. Working closely with other senior members of the department within the organisation on both a Regional and National level. To apply for this position, we are looking for: Educated to HND level or equivalent, professional qualification in construction, housing, or property. Experience of working at a senior level delivering programmes of planned investment, major works and responsive repairs. Proven experience of leading multi-disciplined teams across a wide geographical area. Experience of managing large service budgets. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practice. To apply for this position, please submit your cv, or contact the office and speak with a member of the team.
Oct 30, 2025
Full time
TristoneNash are supporting one our housing partners to appoint a Senior Operations Manager to oversee response repairs, planned investment and disrepair contracts. As well as overseeing contractor performance. Duties will include, but are not limited to: Developing and sustaining long term strategic relationships with key partners in delivering a customer focussed programme of planned investment, major repairs, responsive and void repairs to create a seamless service with shared values. Leading on the appointment & management of sustainable partnerships ensuring contractors including specialist areas, are resilient and profitable whilst delivering good quality services. Developing and embedding processes & procedures from the evaluation of data around Legal Disrepair and Damp & Mould cases. Working closely with other senior members of the department within the organisation on both a Regional and National level. To apply for this position, we are looking for: Educated to HND level or equivalent, professional qualification in construction, housing, or property. Experience of working at a senior level delivering programmes of planned investment, major works and responsive repairs. Proven experience of leading multi-disciplined teams across a wide geographical area. Experience of managing large service budgets. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practice. To apply for this position, please submit your cv, or contact the office and speak with a member of the team.
Are you a Senior Repairs Manager, seeking your next contract in London?My client has an immediate opportunity for a Head of Repairs to lead the team for initial period of 6 months.The successful applicant will hold accountability for the delivery of Responsive Repairs and larger more complex repairs across the housing stock, with full responsibility for Disrepair Management, Damp and Mould prevention and remediation. Responsibilities: Have complete accountability and control for an annual budget of circa £20m. Ensure compliance with all current safety and property legislation, regulatory requirements, policies, best practice and relevant guidance and training. Remain up to date with any changes and incorporating these into procedures and processes. Lead the delivery of the responsive repairs, Minor works, legal disrepair and Damp and Mould prevention, ensuring your team is well structured and motivated to meet operational performance criteria and provide exceptional services to our customers. Lead and develop a high performing customer focused team - delivering the company vision and targets for customer satisfaction Partake in customer Panel, Board & Exec level committee meetings and deliver professional presentations and lead Q&A sessions relating to property repairs and related subjects. Accountable for the analysis of reports relating to customer feedback, acting as an escalation point for the operational management and resolution of complex complaints. Providing executive board and board with assurance of performance and compliance. Core member of Repairs Maintenance's Property Leadership Team (PLT) forming a collaborative working style with all colleagues and stakeholders. Ensure trade-staff are optimised to meet service requirements across all operating areas, driving performance and reporting against continuously reviewed KPI's to Directors and executive Director. Lead on operational functions of Disrepair ensuring cases are being tracked across all business areas and repairs are in flight. End to end ownership of works delivered by contractors within the remit of the role, ensuring compliance to statutory and company requirements. Including performance and financial targets (VFM), Health & Safety and quality. Requirements: Demonstrable leadership and experience of working in a similar capacity. Ability to build strong relationships across all areas and levels Preferably a higher-level qualification in a construction related field. (Or demonstratable experience). Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 5 or equivalent). H&S qualification or working toward an (IOSH 5 day or NEBOSH construction certificate) Experience of managing a diverse mobile workforce across a large geographical area to deliver a high-volume value for money repairs service. Proven experience analysing and diagnosing complex problems via data and implementing effective solutions, supporting continuous improvement. To apply, please attach a copy of your CV
Oct 30, 2025
Seasonal
Are you a Senior Repairs Manager, seeking your next contract in London?My client has an immediate opportunity for a Head of Repairs to lead the team for initial period of 6 months.The successful applicant will hold accountability for the delivery of Responsive Repairs and larger more complex repairs across the housing stock, with full responsibility for Disrepair Management, Damp and Mould prevention and remediation. Responsibilities: Have complete accountability and control for an annual budget of circa £20m. Ensure compliance with all current safety and property legislation, regulatory requirements, policies, best practice and relevant guidance and training. Remain up to date with any changes and incorporating these into procedures and processes. Lead the delivery of the responsive repairs, Minor works, legal disrepair and Damp and Mould prevention, ensuring your team is well structured and motivated to meet operational performance criteria and provide exceptional services to our customers. Lead and develop a high performing customer focused team - delivering the company vision and targets for customer satisfaction Partake in customer Panel, Board & Exec level committee meetings and deliver professional presentations and lead Q&A sessions relating to property repairs and related subjects. Accountable for the analysis of reports relating to customer feedback, acting as an escalation point for the operational management and resolution of complex complaints. Providing executive board and board with assurance of performance and compliance. Core member of Repairs Maintenance's Property Leadership Team (PLT) forming a collaborative working style with all colleagues and stakeholders. Ensure trade-staff are optimised to meet service requirements across all operating areas, driving performance and reporting against continuously reviewed KPI's to Directors and executive Director. Lead on operational functions of Disrepair ensuring cases are being tracked across all business areas and repairs are in flight. End to end ownership of works delivered by contractors within the remit of the role, ensuring compliance to statutory and company requirements. Including performance and financial targets (VFM), Health & Safety and quality. Requirements: Demonstrable leadership and experience of working in a similar capacity. Ability to build strong relationships across all areas and levels Preferably a higher-level qualification in a construction related field. (Or demonstratable experience). Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 5 or equivalent). H&S qualification or working toward an (IOSH 5 day or NEBOSH construction certificate) Experience of managing a diverse mobile workforce across a large geographical area to deliver a high-volume value for money repairs service. Proven experience analysing and diagnosing complex problems via data and implementing effective solutions, supporting continuous improvement. To apply, please attach a copy of your CV
Are you a Senior Repairs Manager, seeking your next contract in London? My client has an immediate opportunity for a Head of Repairs to lead the team for initial period of 6 months. The successful applicant will hold accountability for the delivery of Responsive Repairs and larger more complex repairs across the housing stock, with full responsibility for Disrepair Management, Damp and Mould prevention and remediation. Responsibilities: Have complete accountability and control for an annual budget of circa £20m. Ensure compliance with all current safety and property legislation, regulatory requirements, policies, best practice and relevant guidance and training. Remain up to date with any changes and incorporating these into procedures and processes. Lead the delivery of the responsive repairs, Minor works, legal disrepair and Damp and Mould prevention, ensuring your team is well structured and motivated to meet operational performance criteria and provide exceptional services to our customers. Lead and develop a high performing customer focused team delivering the company vision and targets for customer satisfaction Partake in customer Panel, Board & Exec level committee meetings and deliver professional presentations and lead Q&A sessions relating to property repairs and related subjects. Accountable for the analysis of reports relating to customer feedback, acting as an escalation point for the operational management and resolution of complex complaints. Providing executive board and board with assurance of performance and compliance. Core member of Repairs Maintenance s Property Leadership Team (PLT) forming a collaborative working style with all colleagues and stakeholders. Ensure trade-staff are optimised to meet service requirements across all operating areas, driving performance and reporting against continuously reviewed KPI s to Directors and executive Director. Lead on operational functions of Disrepair ensuring cases are being tracked across all business areas and repairs are in flight. End to end ownership of works delivered by contractors within the remit of the role, ensuring compliance to statutory and company requirements. Including performance and financial targets (VFM), Health & Safety and quality. Requirements: Demonstrable leadership and experience of working in a similar capacity. Ability to build strong relationships across all areas and levels Preferably a higher-level qualification in a construction related field. (Or demonstratable experience). Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 5 or equivalent). H&S qualification or working toward an (IOSH 5 day or NEBOSH construction certificate) Experience of managing a diverse mobile workforce across a large geographical area to deliver a high-volume value for money repairs service. Proven experience analysing and diagnosing complex problems via data and implementing effective solutions, supporting continuous improvement. To apply, please attach a copy of your CV
Oct 30, 2025
Contract
Are you a Senior Repairs Manager, seeking your next contract in London? My client has an immediate opportunity for a Head of Repairs to lead the team for initial period of 6 months. The successful applicant will hold accountability for the delivery of Responsive Repairs and larger more complex repairs across the housing stock, with full responsibility for Disrepair Management, Damp and Mould prevention and remediation. Responsibilities: Have complete accountability and control for an annual budget of circa £20m. Ensure compliance with all current safety and property legislation, regulatory requirements, policies, best practice and relevant guidance and training. Remain up to date with any changes and incorporating these into procedures and processes. Lead the delivery of the responsive repairs, Minor works, legal disrepair and Damp and Mould prevention, ensuring your team is well structured and motivated to meet operational performance criteria and provide exceptional services to our customers. Lead and develop a high performing customer focused team delivering the company vision and targets for customer satisfaction Partake in customer Panel, Board & Exec level committee meetings and deliver professional presentations and lead Q&A sessions relating to property repairs and related subjects. Accountable for the analysis of reports relating to customer feedback, acting as an escalation point for the operational management and resolution of complex complaints. Providing executive board and board with assurance of performance and compliance. Core member of Repairs Maintenance s Property Leadership Team (PLT) forming a collaborative working style with all colleagues and stakeholders. Ensure trade-staff are optimised to meet service requirements across all operating areas, driving performance and reporting against continuously reviewed KPI s to Directors and executive Director. Lead on operational functions of Disrepair ensuring cases are being tracked across all business areas and repairs are in flight. End to end ownership of works delivered by contractors within the remit of the role, ensuring compliance to statutory and company requirements. Including performance and financial targets (VFM), Health & Safety and quality. Requirements: Demonstrable leadership and experience of working in a similar capacity. Ability to build strong relationships across all areas and levels Preferably a higher-level qualification in a construction related field. (Or demonstratable experience). Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 5 or equivalent). H&S qualification or working toward an (IOSH 5 day or NEBOSH construction certificate) Experience of managing a diverse mobile workforce across a large geographical area to deliver a high-volume value for money repairs service. Proven experience analysing and diagnosing complex problems via data and implementing effective solutions, supporting continuous improvement. To apply, please attach a copy of your CV
Property Maintenance Lead Are you an experienced maintenance professional with a passion for operational excellence and team leadership? This is an exciting opportunity to take on a pivotal role as Maintenance Lead , overseeing the delivery of maintenance and facilities management across a growing residential portfolio. About the Role As Maintenance Lead, you'll be responsible for ensuring that all properties are maintained to the highest standards and that maintenance operations run efficiently and effectively. You'll manage both office-based and field teams, ensuring a seamless service that enhances the resident experience while optimising costs and performance. This is a strategic and hands-on role that blends leadership, analysis, and innovation. You'll operate in a data-driven environment, using insights to improve service delivery, reduce turnaround times, and drive continuous improvement. Key Responsibilities Lead and mentor a team of Property Managers, Maintenance Managers, and Field Operatives. Oversee reactive and planned maintenance, ensuring swift and cost-effective turnaround of properties between tenancies. Manage inspection regimes, including void inspections and pre-move out assessments. Use data to monitor performance, identify trends, and inform decision-making. Produce reports for senior leadership covering key operational metrics. Lead procurement and supplier management, ensuring value for money and service excellence. Oversee company fleet operations to ensure compliance and efficiency. Collaborate with the Head of Property Management to align maintenance strategy with business goals. About You Proven experience in leading maintenance or facilities management teams within residential property. Strong background in unit churn processes, void management, and supplier coordination. Analytical and data-driven approach with a keen eye for detail. Excellent leadership, communication, and organisational skills. Ability to manage multiple priorities in a fast-paced environment. Confident using Microsoft Office and other digital tools. Experience in Build to Rent (BTR) or similar residential models desirable. Fleet management experience beneficial. If you're ready to take the lead in delivering first-class maintenance operations within a growing and forward-thinking property business, we'd love to hear from you!
Oct 30, 2025
Full time
Property Maintenance Lead Are you an experienced maintenance professional with a passion for operational excellence and team leadership? This is an exciting opportunity to take on a pivotal role as Maintenance Lead , overseeing the delivery of maintenance and facilities management across a growing residential portfolio. About the Role As Maintenance Lead, you'll be responsible for ensuring that all properties are maintained to the highest standards and that maintenance operations run efficiently and effectively. You'll manage both office-based and field teams, ensuring a seamless service that enhances the resident experience while optimising costs and performance. This is a strategic and hands-on role that blends leadership, analysis, and innovation. You'll operate in a data-driven environment, using insights to improve service delivery, reduce turnaround times, and drive continuous improvement. Key Responsibilities Lead and mentor a team of Property Managers, Maintenance Managers, and Field Operatives. Oversee reactive and planned maintenance, ensuring swift and cost-effective turnaround of properties between tenancies. Manage inspection regimes, including void inspections and pre-move out assessments. Use data to monitor performance, identify trends, and inform decision-making. Produce reports for senior leadership covering key operational metrics. Lead procurement and supplier management, ensuring value for money and service excellence. Oversee company fleet operations to ensure compliance and efficiency. Collaborate with the Head of Property Management to align maintenance strategy with business goals. About You Proven experience in leading maintenance or facilities management teams within residential property. Strong background in unit churn processes, void management, and supplier coordination. Analytical and data-driven approach with a keen eye for detail. Excellent leadership, communication, and organisational skills. Ability to manage multiple priorities in a fast-paced environment. Confident using Microsoft Office and other digital tools. Experience in Build to Rent (BTR) or similar residential models desirable. Fleet management experience beneficial. If you're ready to take the lead in delivering first-class maintenance operations within a growing and forward-thinking property business, we'd love to hear from you!
Tenancy Team Manager Are you an experienced tenancy management professional who thrives on delivering exceptional customer service and leading high-performing teams? This is an exciting opportunity to join a growing residential property business as a Tenancy Team Manager , based in a lovely town centre office in Reading . About the Role As the Tenancy Team Manager, you will oversee the delivery of tenancy services across a growing portfolio of residential homes. You'll lead a team of Tenancy Managers and Customer Service Coordinators to ensure residents receive an outstanding experience throughout their tenancy, from move-in to move-out and every step in between. You will bring a strong understanding of tenancy law and compliance, a passion for excellent service, and a data-driven mindset to continuously improve processes and tenant satisfaction. Key Responsibilities Lead and inspire a team to deliver first-class tenancy management and customer care. Oversee all tenancy operations, including compliance, legal notices, deposit handling, and end-of-tenancy processes. Handle complex tenant queries and complaints with professionalism and empathy. Use data and insights to monitor service performance and identify opportunities for improvement. Report regularly to senior management and contribute to strategic initiatives. Foster collaboration across departments to ensure consistent and efficient service delivery. About You Proven experience in residential tenancy management. ARLA qualification (or equivalent) desirable. Excellent communication and leadership skills. Strong understanding of UK tenancy legislation and compliance. Skilled in problem-solving, complaint resolution, and process improvement. Confident working in a fast-paced, data-led environment. Organised, proactive, and committed to delivering exceptional results. If you're ready to lead a passionate team and make a genuine impact on tenant experiences, we'd love to hear from you.
Oct 30, 2025
Full time
Tenancy Team Manager Are you an experienced tenancy management professional who thrives on delivering exceptional customer service and leading high-performing teams? This is an exciting opportunity to join a growing residential property business as a Tenancy Team Manager , based in a lovely town centre office in Reading . About the Role As the Tenancy Team Manager, you will oversee the delivery of tenancy services across a growing portfolio of residential homes. You'll lead a team of Tenancy Managers and Customer Service Coordinators to ensure residents receive an outstanding experience throughout their tenancy, from move-in to move-out and every step in between. You will bring a strong understanding of tenancy law and compliance, a passion for excellent service, and a data-driven mindset to continuously improve processes and tenant satisfaction. Key Responsibilities Lead and inspire a team to deliver first-class tenancy management and customer care. Oversee all tenancy operations, including compliance, legal notices, deposit handling, and end-of-tenancy processes. Handle complex tenant queries and complaints with professionalism and empathy. Use data and insights to monitor service performance and identify opportunities for improvement. Report regularly to senior management and contribute to strategic initiatives. Foster collaboration across departments to ensure consistent and efficient service delivery. About You Proven experience in residential tenancy management. ARLA qualification (or equivalent) desirable. Excellent communication and leadership skills. Strong understanding of UK tenancy legislation and compliance. Skilled in problem-solving, complaint resolution, and process improvement. Confident working in a fast-paced, data-led environment. Organised, proactive, and committed to delivering exceptional results. If you're ready to lead a passionate team and make a genuine impact on tenant experiences, we'd love to hear from you.
Lettings Manager Basic salary £30,000. Plus £250 per month (£3,000) car allowance. £50,000 on target earnings. Lettings Manager The role will be ideal for an existing Senior Lettings Negotiator looking to make the next step in their career or someone currently working in a Lettings Managers role already, but within an environment which is failing to recognise their full potential, provide the necessary training and support required or limited opportunity to improve earning potential. Lettings Manager We are seeking a dynamic, driven and hungry Lettings Manager to lead business growth through acquisition of new managed properties. You will be focused on obtaining new lettings and managed properties and reignite relationships with landlords. You will need to be able to work at speed as it is a very fast paced environment. Someone who likes pressure. If you consider yourself to be a team player then we have a refreshing position available for a multi skilled Letting Agent with strong selling and closing skills. Lettings Manager All staff are expected to be all-rounders so basically everyone in the office can do everyone else's job. Lettings Manager Basic salary £30,000 plus £250 per month (£3,000) car allowance. On target earnings are very realistically £50,000. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Oct 30, 2025
Full time
Lettings Manager Basic salary £30,000. Plus £250 per month (£3,000) car allowance. £50,000 on target earnings. Lettings Manager The role will be ideal for an existing Senior Lettings Negotiator looking to make the next step in their career or someone currently working in a Lettings Managers role already, but within an environment which is failing to recognise their full potential, provide the necessary training and support required or limited opportunity to improve earning potential. Lettings Manager We are seeking a dynamic, driven and hungry Lettings Manager to lead business growth through acquisition of new managed properties. You will be focused on obtaining new lettings and managed properties and reignite relationships with landlords. You will need to be able to work at speed as it is a very fast paced environment. Someone who likes pressure. If you consider yourself to be a team player then we have a refreshing position available for a multi skilled Letting Agent with strong selling and closing skills. Lettings Manager All staff are expected to be all-rounders so basically everyone in the office can do everyone else's job. Lettings Manager Basic salary £30,000 plus £250 per month (£3,000) car allowance. On target earnings are very realistically £50,000. Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Property Manager Location: Edinburgh (just out with the city centre) Remuneration: Circa 30,000 DOE + Bonus Scheme Contract Details: Permanent, Full Time in office We are looking for a driven and experienced Property Manager to become a vital part of our client's expanding team. This is a fantastic opportunity to thrive in a dynamic, fast-paced environment where your contributions will directly impact the success of a growing business. With clear opportunities for career progression, you'll play a key role in shaping our future. Responsibilities: Manage a diverse portfolio of properties, overseeing daily operations and ensuring full compliance with all applicable regulations and standards. Serve as the primary point of contact for both landlords and tenants, delivering prompt communication and effective resolution of queries and concerns. Organise and supervise property maintenance and repairs, coordinating with contractors to ensure high-quality completion of all works. Identify necessary maintenance or refurbishment needs, obtain competitive quotes, and liaise with landlords to authorise and instruct works. Conduct scheduled property inspections to ensure upkeep and proactively address any emerging issues. Prepare detailed inventories, manage check-in and check-out appointments, negotiate deposit deductions, and liaise with deposit adjudicators as needed. Facilitate smooth tenancy transitions by managing check-ins, check-outs, and inventory processes for new and departing tenants. Maintain accurate and up-to-date records within property management systems, ensuring all documentation is properly filed and accessible. What You'll Need: Industry Qualification (ARLA / Letwell) Strong verbal & written communication High level of customer service Previous experience within a residential property management role A strong knowledge of Scottish property law This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. To apply, please send your CV and cover letter to (url removed). Due to the volume of applications, only shortlisted candidates will be contacted. We look forward to reviewing your application. If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Oct 30, 2025
Full time
Property Manager Location: Edinburgh (just out with the city centre) Remuneration: Circa 30,000 DOE + Bonus Scheme Contract Details: Permanent, Full Time in office We are looking for a driven and experienced Property Manager to become a vital part of our client's expanding team. This is a fantastic opportunity to thrive in a dynamic, fast-paced environment where your contributions will directly impact the success of a growing business. With clear opportunities for career progression, you'll play a key role in shaping our future. Responsibilities: Manage a diverse portfolio of properties, overseeing daily operations and ensuring full compliance with all applicable regulations and standards. Serve as the primary point of contact for both landlords and tenants, delivering prompt communication and effective resolution of queries and concerns. Organise and supervise property maintenance and repairs, coordinating with contractors to ensure high-quality completion of all works. Identify necessary maintenance or refurbishment needs, obtain competitive quotes, and liaise with landlords to authorise and instruct works. Conduct scheduled property inspections to ensure upkeep and proactively address any emerging issues. Prepare detailed inventories, manage check-in and check-out appointments, negotiate deposit deductions, and liaise with deposit adjudicators as needed. Facilitate smooth tenancy transitions by managing check-ins, check-outs, and inventory processes for new and departing tenants. Maintain accurate and up-to-date records within property management systems, ensuring all documentation is properly filed and accessible. What You'll Need: Industry Qualification (ARLA / Letwell) Strong verbal & written communication High level of customer service Previous experience within a residential property management role A strong knowledge of Scottish property law This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. To apply, please send your CV and cover letter to (url removed). Due to the volume of applications, only shortlisted candidates will be contacted. We look forward to reviewing your application. If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
TristoneNash are supporting one our housing partners to appoint a Senior Operations Manager to oversee response repairs, planned investment and disrepair contracts. As well as overseeing contractor performance. Duties will include, but are not limited to: Developing and sustaining long term strategic relationships with key partners in delivering a customer focussed programme of planned investment, major repairs, responsive and void repairs to create a seamless service with shared values. Leading on the appointment & management of sustainable partnerships ensuring contractors including specialist areas, are resilient and profitable whilst delivering good quality services. Developing and embedding processes & procedures from the evaluation of data around Legal Disrepair and Damp & Mould cases. Working closely with other senior members of the department within the organisation on both a Regional and National level. To apply for this position, we are looking for: Educated to HND level or equivalent, professional qualification in construction, housing, or property. Experience of working at a senior level delivering programmes of planned investment, major works and responsive repairs. Proven experience of leading multi-disciplined teams across a wide geographical area. Experience of managing large service budgets. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practice. To apply for this position, please submit your cv, or contact the office and speak with a member of the team.
Oct 29, 2025
Full time
TristoneNash are supporting one our housing partners to appoint a Senior Operations Manager to oversee response repairs, planned investment and disrepair contracts. As well as overseeing contractor performance. Duties will include, but are not limited to: Developing and sustaining long term strategic relationships with key partners in delivering a customer focussed programme of planned investment, major repairs, responsive and void repairs to create a seamless service with shared values. Leading on the appointment & management of sustainable partnerships ensuring contractors including specialist areas, are resilient and profitable whilst delivering good quality services. Developing and embedding processes & procedures from the evaluation of data around Legal Disrepair and Damp & Mould cases. Working closely with other senior members of the department within the organisation on both a Regional and National level. To apply for this position, we are looking for: Educated to HND level or equivalent, professional qualification in construction, housing, or property. Experience of working at a senior level delivering programmes of planned investment, major works and responsive repairs. Proven experience of leading multi-disciplined teams across a wide geographical area. Experience of managing large service budgets. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practice. To apply for this position, please submit your cv, or contact the office and speak with a member of the team.
Job Title: Neighbourhood Officer (Part Time 18.5 hours) Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 pro rata Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region. Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. CLOSING DATE FOR APPLICATIONS SUNDAY 9 NOVEMBER INTERVIEWS TO BE HELD FRIDAY 14 NOVEMBER We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Oct 29, 2025
Full time
Job Title: Neighbourhood Officer (Part Time 18.5 hours) Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 pro rata Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region. Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. CLOSING DATE FOR APPLICATIONS SUNDAY 9 NOVEMBER INTERVIEWS TO BE HELD FRIDAY 14 NOVEMBER We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Our client is a public sector organisation looking to appoint a Housing Decarbonisation and Retrofit Delivery Manager to the team in Liverpool. You will be responsible for developing, support and lead delivery of housing projects in partnership with the wider organisation. To provide technical expertise and oversee project development and delivery in relation to decarbonisation of homes, in line with strategies and programmes. Managing a team of 3 others based in Liverpool within a wider team of 10. This is a hybrid role with 2 days in the office. Responsibilities include: Manage and deliver retrofit programmes for funding bodies Line Management and workload management of project teams, directing and guiding projects through project lifecycle. Close liaison with Legal, Procurement and Finance colleagues to ensure, develop and negotiate the CA's contractual and other arrangements. Managing and having responsibility for Capital and Revenue budgets associated with housing and retrofit programmes. To contribute to the updating of a pipeline of housing retrofit projects across the city region to ensure it meets the needs of the current population and the economic growth ambitions of the city region are met. To develop retrofit projects from the housing pipeline that are eligible for national or local funding to ensure they are ready for bidding and delivery. Negotiation with housing associations and private landlords to enable access to CA-led funds for housing delivery. Commission, oversee and manage relevant consultancy work. Advise on appropriate delivery vehicles and then prepare briefs to support decisions to procure development partners. Work closely with Housing Strategy and the Climate Action Partnership to deliver appropriate schemes and intelligence to support policy development Liaise with appropriate Government departments to develop new funding schemes and report on existing schemes. You will have: - Ideally, have a degree or relevant experience in this level role within housing decarbonisation and energy efficiency. - You will have experience of direct delivery and reporting on DESNZ /BEIS grant schemes (SHDF Wave 1-3, LAD1-3, HUG1-2 and Warm Homes Grants). - You will be aware of PAS2030 Installer requirements and PAS2035, the Retrofit Process standard. - Ideally have a qualification or professional accreditation in Land and Property / Housing / Regeneration / Decarbonisation / Retrofit / Environment / Geography or similar - Excellent experience bidding for and delivering housing or green industry projects - Strong skills in financial management, grant funding agreements and related reporting - Proficient line manager experience, motivating direct reports and project teams to deliver quality outcomes. - Familiarity with project management tools and methodology to support delivery of projects on time and on budget - Demonstrate a broad understanding of the residential market in the local area Staff benefits Local Government Pension Scheme contributions between 5.5% and 12.5% Salary of 54,500 Generous holiday entitlement of 29 days rising to 34 days after 5 years' service, as well as bank holidays and the option to buy 10 additional days Free travel around Liverpool City Region with an All-Zone Metro card worth 1,450 per year, plus all Zones Off Peak Trio tickets for your spouse or partner Flexible and hybrid working 24/7 access to Employee Assistance Programme for you and your family and free counselling services Automatic enrolment into the Westfield Health Programme Corporate discounts at council-owned gyms Bike to Work Scheme Coaching, mentoring, apprenticeships, and professional qualifications, including paid membership fees and even a 1k interest-free learning loan for any non-job-related learning. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 29, 2025
Full time
Our client is a public sector organisation looking to appoint a Housing Decarbonisation and Retrofit Delivery Manager to the team in Liverpool. You will be responsible for developing, support and lead delivery of housing projects in partnership with the wider organisation. To provide technical expertise and oversee project development and delivery in relation to decarbonisation of homes, in line with strategies and programmes. Managing a team of 3 others based in Liverpool within a wider team of 10. This is a hybrid role with 2 days in the office. Responsibilities include: Manage and deliver retrofit programmes for funding bodies Line Management and workload management of project teams, directing and guiding projects through project lifecycle. Close liaison with Legal, Procurement and Finance colleagues to ensure, develop and negotiate the CA's contractual and other arrangements. Managing and having responsibility for Capital and Revenue budgets associated with housing and retrofit programmes. To contribute to the updating of a pipeline of housing retrofit projects across the city region to ensure it meets the needs of the current population and the economic growth ambitions of the city region are met. To develop retrofit projects from the housing pipeline that are eligible for national or local funding to ensure they are ready for bidding and delivery. Negotiation with housing associations and private landlords to enable access to CA-led funds for housing delivery. Commission, oversee and manage relevant consultancy work. Advise on appropriate delivery vehicles and then prepare briefs to support decisions to procure development partners. Work closely with Housing Strategy and the Climate Action Partnership to deliver appropriate schemes and intelligence to support policy development Liaise with appropriate Government departments to develop new funding schemes and report on existing schemes. You will have: - Ideally, have a degree or relevant experience in this level role within housing decarbonisation and energy efficiency. - You will have experience of direct delivery and reporting on DESNZ /BEIS grant schemes (SHDF Wave 1-3, LAD1-3, HUG1-2 and Warm Homes Grants). - You will be aware of PAS2030 Installer requirements and PAS2035, the Retrofit Process standard. - Ideally have a qualification or professional accreditation in Land and Property / Housing / Regeneration / Decarbonisation / Retrofit / Environment / Geography or similar - Excellent experience bidding for and delivering housing or green industry projects - Strong skills in financial management, grant funding agreements and related reporting - Proficient line manager experience, motivating direct reports and project teams to deliver quality outcomes. - Familiarity with project management tools and methodology to support delivery of projects on time and on budget - Demonstrate a broad understanding of the residential market in the local area Staff benefits Local Government Pension Scheme contributions between 5.5% and 12.5% Salary of 54,500 Generous holiday entitlement of 29 days rising to 34 days after 5 years' service, as well as bank holidays and the option to buy 10 additional days Free travel around Liverpool City Region with an All-Zone Metro card worth 1,450 per year, plus all Zones Off Peak Trio tickets for your spouse or partner Flexible and hybrid working 24/7 access to Employee Assistance Programme for you and your family and free counselling services Automatic enrolment into the Westfield Health Programme Corporate discounts at council-owned gyms Bike to Work Scheme Coaching, mentoring, apprenticeships, and professional qualifications, including paid membership fees and even a 1k interest-free learning loan for any non-job-related learning. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays Construction and Property
Kingswood, Gloucestershire
Your new company You'll be joining a small, well-established Housing Association based in Bristol that provides high-quality homes for independent individuals aged 55 and over. With a strong community focus and a commitment to maintaining excellent standards, the organisation manages a portfolio of 147 properties across Kingswood, Staple Hill, and Downend.The Housing Association operates with a values-led approach, placing residents at the heart of decision-making. It promotes equality, consistency, and collaboration, and encourages staff to take ownership of challenges and contribute to continuous improvement. You'll be part of a dedicated team working in a supportive environment where your leadership will directly impact the lives of residents and the future direction of the organisation. Your new role As Housing Manager, you will be responsible for overseeing all operational, strategic, and regulatory aspects of the organisation, ensuring high standards of service delivery and compliance. This is a part-time permanent role, working 20 hours per week, Monday to Friday. Flexibility is essential, as the role includes occasional evening attendance at Board and sub-committee meetings (minimum of 6 evenings per year). The working hours are pro rata to a full-time equivalent of 35 hours per week. The salary is aligned with the NJC Local Government Services pay scale, specifically SCP 35-38, which will be paid pro rata based on the part-time hours, resulting in 27000. You will lead a small team of five part-time staff, including Housing Officers, Finance and Admin support, and an Assistant Housing Manager. Your responsibilities will include: - Ensuring compliance with the Regulator of Social Housing's consumer and economic standards. - Managing complaints processes and liaising with the Housing Ombudsman. - Preparing and presenting reports to the Board of Management and attending all relevant meetings. - Overseeing asset management, including property updates, planned works, and contractor performance. - Leading on budget preparation, financial monitoring, and annual audits. - Exploring development opportunities and securing grant funding. - Preparing and monitoring 3-year business plans to ensure financial viability. - Managing health and safety in consultation with external advisors. - Leading tenant satisfaction initiatives, including surveys and reporting. - Supporting energy efficiency improvements and sustainability goals. This is a hands-on leadership role that requires strategic thinking, operational oversight, and a strong commitment to customer service and regulatory compliance. Annual Salary: 27000 What you'll need to succeed To thrive in this role, you'll need: - Senior-level experience in social housing. - A recognised housing qualification (or willingness to obtain one). - A Level 4 qualification in a relevant industry. - Excellent communication and interpersonal abilities. - Proficiency in IT systems, including Word, Excel, and housing management software. - A valid driving licence and access to a vehicle. Desirable: - Experience in budget and asset management. - Knowledge of housing law and regulatory frameworks. - Contract management and property development experience. What you'll get in return - Competitive salary (NJC SCP 35-38, pro rata). - 5.6 weeks annual leave (pro rata) plus bank holidays. - Flexible working hours. - Supportive and collaborative team environment. - Opportunity to make a meaningful impact in a small, values-led organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 29, 2025
Full time
Your new company You'll be joining a small, well-established Housing Association based in Bristol that provides high-quality homes for independent individuals aged 55 and over. With a strong community focus and a commitment to maintaining excellent standards, the organisation manages a portfolio of 147 properties across Kingswood, Staple Hill, and Downend.The Housing Association operates with a values-led approach, placing residents at the heart of decision-making. It promotes equality, consistency, and collaboration, and encourages staff to take ownership of challenges and contribute to continuous improvement. You'll be part of a dedicated team working in a supportive environment where your leadership will directly impact the lives of residents and the future direction of the organisation. Your new role As Housing Manager, you will be responsible for overseeing all operational, strategic, and regulatory aspects of the organisation, ensuring high standards of service delivery and compliance. This is a part-time permanent role, working 20 hours per week, Monday to Friday. Flexibility is essential, as the role includes occasional evening attendance at Board and sub-committee meetings (minimum of 6 evenings per year). The working hours are pro rata to a full-time equivalent of 35 hours per week. The salary is aligned with the NJC Local Government Services pay scale, specifically SCP 35-38, which will be paid pro rata based on the part-time hours, resulting in 27000. You will lead a small team of five part-time staff, including Housing Officers, Finance and Admin support, and an Assistant Housing Manager. Your responsibilities will include: - Ensuring compliance with the Regulator of Social Housing's consumer and economic standards. - Managing complaints processes and liaising with the Housing Ombudsman. - Preparing and presenting reports to the Board of Management and attending all relevant meetings. - Overseeing asset management, including property updates, planned works, and contractor performance. - Leading on budget preparation, financial monitoring, and annual audits. - Exploring development opportunities and securing grant funding. - Preparing and monitoring 3-year business plans to ensure financial viability. - Managing health and safety in consultation with external advisors. - Leading tenant satisfaction initiatives, including surveys and reporting. - Supporting energy efficiency improvements and sustainability goals. This is a hands-on leadership role that requires strategic thinking, operational oversight, and a strong commitment to customer service and regulatory compliance. Annual Salary: 27000 What you'll need to succeed To thrive in this role, you'll need: - Senior-level experience in social housing. - A recognised housing qualification (or willingness to obtain one). - A Level 4 qualification in a relevant industry. - Excellent communication and interpersonal abilities. - Proficiency in IT systems, including Word, Excel, and housing management software. - A valid driving licence and access to a vehicle. Desirable: - Experience in budget and asset management. - Knowledge of housing law and regulatory frameworks. - Contract management and property development experience. What you'll get in return - Competitive salary (NJC SCP 35-38, pro rata). - 5.6 weeks annual leave (pro rata) plus bank holidays. - Flexible working hours. - Supportive and collaborative team environment. - Opportunity to make a meaningful impact in a small, values-led organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Residential Property Manager Salary: Competitive Hours: Monday to Friday Location: Southend-on-Sea, Essex An exciting opportunity for an experienced Property Manager to join a growing and dynamic team. You'll oversee a portfolio of residential properties, ensuring smooth tenancy management, maintenance coordination, and legal compliance. Key Responsibilities: Manage tenant relationships and tenancy renewals Oversee property maintenance and inspections Handle arrears, rent reviews, and deposit returns Maintain accurate records and ensure compliance Requirements: Previous property management experience Excellent communication and organisational skills Full UK driving licence Benefits: Modern office and supportive team environment Pension and company perks Career development and professional training opportunities
Oct 29, 2025
Full time
Residential Property Manager Salary: Competitive Hours: Monday to Friday Location: Southend-on-Sea, Essex An exciting opportunity for an experienced Property Manager to join a growing and dynamic team. You'll oversee a portfolio of residential properties, ensuring smooth tenancy management, maintenance coordination, and legal compliance. Key Responsibilities: Manage tenant relationships and tenancy renewals Oversee property maintenance and inspections Handle arrears, rent reviews, and deposit returns Maintain accurate records and ensure compliance Requirements: Previous property management experience Excellent communication and organisational skills Full UK driving licence Benefits: Modern office and supportive team environment Pension and company perks Career development and professional training opportunities
Our client, a leading specialist in the roofing and cladding industry, is seeking an experienced Design Manager to join their dynamic team. This is an exciting opportunity to play a pivotal role in delivering high-quality design solutions for major projects across the UK. The Role As a Design Manager, you will lead and coordinate the design function across multiple projects, ensuring that all outputs meet technical, contractual, and quality standards. You will oversee both internal design teams and external design sub-contractors, while also contributing personally to design delivery where required. Key Responsibilities Lead and manage the design resource allocated to projects, including sub-contractors, to meet contract requirements. Monitor design output against project deadlines, ensuring timely and compliant delivery. Produce and submit weekly design reports/diaries for allocated contracts. Represent the company in design progress meetings with clients and stakeholders. Ensure compliance with ISO 9001 Quality Management System and CDM Regulations. Liaise with Project Managers, Commercial Managers, and Senior Design Managers to resolve design issues and protect the company's contractual position. Approve design output in line with technical, contractual, and safety obligations. Promote and support collaborative working relationships in line with BS11000. Ensure design risk assessments are prepared and statutory obligations are discharged. About You You will bring strong technical expertise and leadership skills, with the ability to work under pressure while maintaining high standards. Essential Experience & Qualifications: Minimum 10 years' experience in specialist design within the roofing and cladding industry (or a closely related discipline). Strong academic foundation: GCSE Maths, English, Science plus A Levels. Relevant technical qualifications: AutoCAD City & Guilds, BTEC in Construction, HNC in Construction or Engineering (Revit and other advanced software desirable). Strong IT skills (Word, Excel, etc.). Ability to interpret architectural drawings and quantify materials. Excellent communication skills with the ability to liaise at all levels. Personal Qualities: Strong leadership and teamwork skills. Ability to manage challenging situations with professionalism. Flexible, proactive, and solutions-focused approach. What's on Offer A competitive salary and benefits package. The opportunity to join a forward-thinking company with an excellent reputation in the industry. The chance to lead significant projects and make a lasting impact. Apply: Contact Hayley Woodruff on (phone number removed) or apply with your CV to (url removed) Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDCOM
Oct 29, 2025
Full time
Our client, a leading specialist in the roofing and cladding industry, is seeking an experienced Design Manager to join their dynamic team. This is an exciting opportunity to play a pivotal role in delivering high-quality design solutions for major projects across the UK. The Role As a Design Manager, you will lead and coordinate the design function across multiple projects, ensuring that all outputs meet technical, contractual, and quality standards. You will oversee both internal design teams and external design sub-contractors, while also contributing personally to design delivery where required. Key Responsibilities Lead and manage the design resource allocated to projects, including sub-contractors, to meet contract requirements. Monitor design output against project deadlines, ensuring timely and compliant delivery. Produce and submit weekly design reports/diaries for allocated contracts. Represent the company in design progress meetings with clients and stakeholders. Ensure compliance with ISO 9001 Quality Management System and CDM Regulations. Liaise with Project Managers, Commercial Managers, and Senior Design Managers to resolve design issues and protect the company's contractual position. Approve design output in line with technical, contractual, and safety obligations. Promote and support collaborative working relationships in line with BS11000. Ensure design risk assessments are prepared and statutory obligations are discharged. About You You will bring strong technical expertise and leadership skills, with the ability to work under pressure while maintaining high standards. Essential Experience & Qualifications: Minimum 10 years' experience in specialist design within the roofing and cladding industry (or a closely related discipline). Strong academic foundation: GCSE Maths, English, Science plus A Levels. Relevant technical qualifications: AutoCAD City & Guilds, BTEC in Construction, HNC in Construction or Engineering (Revit and other advanced software desirable). Strong IT skills (Word, Excel, etc.). Ability to interpret architectural drawings and quantify materials. Excellent communication skills with the ability to liaise at all levels. Personal Qualities: Strong leadership and teamwork skills. Ability to manage challenging situations with professionalism. Flexible, proactive, and solutions-focused approach. What's on Offer A competitive salary and benefits package. The opportunity to join a forward-thinking company with an excellent reputation in the industry. The chance to lead significant projects and make a lasting impact. Apply: Contact Hayley Woodruff on (phone number removed) or apply with your CV to (url removed) Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDCOM
Housing Officers - Remote Working - Commute within Buckinghamshire 28-35,000pa + Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. Key Responsibilities Supporting the Service User (SU) Manage a caseload of around (Apply online only) Service Users Attend dispersal and conduct induction of SU into property. Signpost as necessary to doctors, shops, support agencies, etc. Conduct monthly visits and report any incidents, SU issues, absconsions, etc. Ensure SU's are Moved On no later than the last date of payments to CSM. Arrange initial transport of SU's to their accommodation or any relocation as required. Ensure that health and safety of SU's are always maintained. Complete biweekly welfare checks of the SU's. Managing a property portfolio Effect appropriate maintenance of properties Conduct monthly inspections and report defects as required. Ensure all items within property are replaced /repaired as required in line with inventory procedure. Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management. Prepare property for re-occupation after SU's move on Ensure terminated properties are effectively prepared for hand back to landlord. Effect minor property repairs if necessary Ensure the properties are maintained according to Health and Safety guidelines and company procedures. Ensure stores are maintained in line with purchasing procedure. What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel as part of your daily responsibilities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, it would be great to hear from you. Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Oct 29, 2025
Full time
Housing Officers - Remote Working - Commute within Buckinghamshire 28-35,000pa + Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. Key Responsibilities Supporting the Service User (SU) Manage a caseload of around (Apply online only) Service Users Attend dispersal and conduct induction of SU into property. Signpost as necessary to doctors, shops, support agencies, etc. Conduct monthly visits and report any incidents, SU issues, absconsions, etc. Ensure SU's are Moved On no later than the last date of payments to CSM. Arrange initial transport of SU's to their accommodation or any relocation as required. Ensure that health and safety of SU's are always maintained. Complete biweekly welfare checks of the SU's. Managing a property portfolio Effect appropriate maintenance of properties Conduct monthly inspections and report defects as required. Ensure all items within property are replaced /repaired as required in line with inventory procedure. Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management. Prepare property for re-occupation after SU's move on Ensure terminated properties are effectively prepared for hand back to landlord. Effect minor property repairs if necessary Ensure the properties are maintained according to Health and Safety guidelines and company procedures. Ensure stores are maintained in line with purchasing procedure. What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel as part of your daily responsibilities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, it would be great to hear from you. Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Housing Officers - Remote Working - Commute within Basildon, Chelmsford and Southend on Sea 28-35,000pa+ Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. Key Responsibilities Supporting the Service User (SU) Manage a caseload of around (Apply online only) Service Users Attend dispersal and conduct induction of SU into property. Signpost as necessary to doctors, shops, support agencies, etc. Conduct monthly visits and report any incidents, SU issues, absconsions, etc. Ensure SU's are Moved On no later than the last date of payments to CSM. Arrange initial transport of SU's to their accommodation or any relocation as required. Ensure that health and safety of SU's are always maintained. Complete biweekly welfare checks of the SU's. Managing a property portfolio Effect appropriate maintenance of properties Conduct monthly inspections and report defects as required. Ensure all items within property are replaced /repaired as required in line with inventory procedure. Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management. Prepare property for re-occupation after SU's move on Ensure terminated properties are effectively prepared for hand back to landlord. Effect minor property repairs if necessary Ensure the properties are maintained according to Health and Safety guidelines and company procedures. Ensure stores are maintained in line with purchasing procedure. What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel as part of your daily responsibilities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, we'd love to hear from you. Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Oct 29, 2025
Full time
Housing Officers - Remote Working - Commute within Basildon, Chelmsford and Southend on Sea 28-35,000pa+ Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. Key Responsibilities Supporting the Service User (SU) Manage a caseload of around (Apply online only) Service Users Attend dispersal and conduct induction of SU into property. Signpost as necessary to doctors, shops, support agencies, etc. Conduct monthly visits and report any incidents, SU issues, absconsions, etc. Ensure SU's are Moved On no later than the last date of payments to CSM. Arrange initial transport of SU's to their accommodation or any relocation as required. Ensure that health and safety of SU's are always maintained. Complete biweekly welfare checks of the SU's. Managing a property portfolio Effect appropriate maintenance of properties Conduct monthly inspections and report defects as required. Ensure all items within property are replaced /repaired as required in line with inventory procedure. Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management. Prepare property for re-occupation after SU's move on Ensure terminated properties are effectively prepared for hand back to landlord. Effect minor property repairs if necessary Ensure the properties are maintained according to Health and Safety guidelines and company procedures. Ensure stores are maintained in line with purchasing procedure. What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel as part of your daily responsibilities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, we'd love to hear from you. Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
A regional affordable housing provider are seeking an experienced Contract Manager (retrofit) to join a newly established planned investment sustainability team. The Contract Manager (retrofit) will be reporting directly into the Head of Decarbonisation and be responsible for providing technical advice on the design, construction and maintenance and repair to the organisation s tenants and housing stock to deliver retrofit works. This will include investigation, identification, diagnosis, and problem solving of complex maintenance issues (such as building disrepair, structural failure, and defect analysis), undertaking building surveys, writing technical reports, preparation of specifications, quantities, programmes of work and budgeted costs for use by inhouse delivery teams or external contractors. The main purpose of this role is to project manage the delivery of energy improvement and carbon reduction to existing homes, ensuring they are delivered in a compliant way, to a high standard, on time and to budget. This is a great opportunity for any planned investment surveyors looking to transition across into retrofit / decarbonisation projects. Core duties will be to: Overseeing the delivery of energy improvement works within the retrofit programme Ensuring the retrofit process is compliant with PAS 2035 and all relevant legislation, including health and safety and CDM Regulations. To successfully manage contracts for maintenance works. Monitor performance by site visits, liaising and negotiating with contractors, external consultants, and other professionals to ensure contracts are delivered to time, cost constraints, according to CDM requirements and to quality standards Make technical decisions in relation and following property visits, creating work schedules, design/specification & contract management, quality control and one-off project management Preparing project briefs, descriptions of work and specifications to enable the procurement of sustainability projects. Reviewing and approving packages of energy improvement measures and associated designs, including architectural drawings. Maintaining relationships and attending regular meetings with funding partners and maintaining timely reporting in line with funding requirements. Collaborating with colleagues to ensure the retrofit programme is coordinated with other capital programmes This is an exciting opportunity for someone from an affordable housing Property background or a similar industry, to add real value to an organisation with ambitious growth plans and be a key influencer in its future success. The role will require you to work across different project areas within a designated region utilising the organisations hybrid operating model. The role will manage retrofit projects in the region of £2-3m in value per annum. You will ideally have a minimum further education qualification (HNC / HND / Degree) and / or relevant construction, maintenance or building related professional qualification. You will also preferably have experience of working within a busy Maintenance / Property team working alongside a team of fellow surveyors and have experience of managing compliance issues and a sound knowledge of contract administration and building contract law and legislation, along with knowledge of Retrofit (PAS2035) / sustainability. Any Knowledge of SAP and RdSAP is also advantageous. Hold a current, valid driving licence is essential. If you would like more information or to apply for this vacancy, please contact us. TristoneNash is working as an employment agency on behalf of a client.
Oct 29, 2025
Full time
A regional affordable housing provider are seeking an experienced Contract Manager (retrofit) to join a newly established planned investment sustainability team. The Contract Manager (retrofit) will be reporting directly into the Head of Decarbonisation and be responsible for providing technical advice on the design, construction and maintenance and repair to the organisation s tenants and housing stock to deliver retrofit works. This will include investigation, identification, diagnosis, and problem solving of complex maintenance issues (such as building disrepair, structural failure, and defect analysis), undertaking building surveys, writing technical reports, preparation of specifications, quantities, programmes of work and budgeted costs for use by inhouse delivery teams or external contractors. The main purpose of this role is to project manage the delivery of energy improvement and carbon reduction to existing homes, ensuring they are delivered in a compliant way, to a high standard, on time and to budget. This is a great opportunity for any planned investment surveyors looking to transition across into retrofit / decarbonisation projects. Core duties will be to: Overseeing the delivery of energy improvement works within the retrofit programme Ensuring the retrofit process is compliant with PAS 2035 and all relevant legislation, including health and safety and CDM Regulations. To successfully manage contracts for maintenance works. Monitor performance by site visits, liaising and negotiating with contractors, external consultants, and other professionals to ensure contracts are delivered to time, cost constraints, according to CDM requirements and to quality standards Make technical decisions in relation and following property visits, creating work schedules, design/specification & contract management, quality control and one-off project management Preparing project briefs, descriptions of work and specifications to enable the procurement of sustainability projects. Reviewing and approving packages of energy improvement measures and associated designs, including architectural drawings. Maintaining relationships and attending regular meetings with funding partners and maintaining timely reporting in line with funding requirements. Collaborating with colleagues to ensure the retrofit programme is coordinated with other capital programmes This is an exciting opportunity for someone from an affordable housing Property background or a similar industry, to add real value to an organisation with ambitious growth plans and be a key influencer in its future success. The role will require you to work across different project areas within a designated region utilising the organisations hybrid operating model. The role will manage retrofit projects in the region of £2-3m in value per annum. You will ideally have a minimum further education qualification (HNC / HND / Degree) and / or relevant construction, maintenance or building related professional qualification. You will also preferably have experience of working within a busy Maintenance / Property team working alongside a team of fellow surveyors and have experience of managing compliance issues and a sound knowledge of contract administration and building contract law and legislation, along with knowledge of Retrofit (PAS2035) / sustainability. Any Knowledge of SAP and RdSAP is also advantageous. Hold a current, valid driving licence is essential. If you would like more information or to apply for this vacancy, please contact us. TristoneNash is working as an employment agency on behalf of a client.
Housing Officers - Remote Working - Commute within Colchester 28-35,000pa + Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. Key Responsibilities Supporting the Service User (SU) Manage a caseload of around (Apply online only) Service Users Attend dispersal and conduct induction of SU into property. Signpost as necessary to doctors, shops, support agencies, etc. Conduct monthly visits and report any incidents, SU issues, absconsions, etc. Ensure SU's are Moved On no later than the last date of payments to CSM. Arrange initial transport of SU's to their accommodation or any relocation as required. Ensure that health and safety of SU's are always maintained. Complete biweekly welfare checks of the SU's. Managing a property portfolio Effect appropriate maintenance of properties Conduct monthly inspections and report defects as required. Ensure all items within property are replaced /repaired as required in line with inventory procedure. Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management. Prepare property for re-occupation after SU's move on Ensure terminated properties are effectively prepared for hand back to landlord. Effect minor property repairs if necessary Ensure the properties are maintained according to Health and Safety guidelines and company procedures. Ensure stores are maintained in line with purchasing procedure. What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel as part of your daily responsibilities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, it would be great to hear from you. Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Oct 29, 2025
Full time
Housing Officers - Remote Working - Commute within Colchester 28-35,000pa + Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. Key Responsibilities Supporting the Service User (SU) Manage a caseload of around (Apply online only) Service Users Attend dispersal and conduct induction of SU into property. Signpost as necessary to doctors, shops, support agencies, etc. Conduct monthly visits and report any incidents, SU issues, absconsions, etc. Ensure SU's are Moved On no later than the last date of payments to CSM. Arrange initial transport of SU's to their accommodation or any relocation as required. Ensure that health and safety of SU's are always maintained. Complete biweekly welfare checks of the SU's. Managing a property portfolio Effect appropriate maintenance of properties Conduct monthly inspections and report defects as required. Ensure all items within property are replaced /repaired as required in line with inventory procedure. Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management. Prepare property for re-occupation after SU's move on Ensure terminated properties are effectively prepared for hand back to landlord. Effect minor property repairs if necessary Ensure the properties are maintained according to Health and Safety guidelines and company procedures. Ensure stores are maintained in line with purchasing procedure. What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel as part of your daily responsibilities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, it would be great to hear from you. Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Jobs - Frequently Asked Questions
Click on the job title to view details and then select the 'Apply' button to submit your application.
Yes, use the filters on the left-hand side of the jobs page to narrow down listings by location, job type, or category.
Yes, new job opportunities are posted daily to ensure the latest listings are available.
Yes, you can save jobs by clicking the 'Save Job' option on each listing.
By creating an account and setting up job alerts, you can receive email notifications for new listings matching your criteria.