Estates Officer Location: Gravesend Campus (requires travel to various college sites) Hours: 37 hours per week, 52 weeks per annum Salary: Tier 6 Accountable to: Estates Manager North, Assistant Estates Manager North, and Director of Estates & Risk Management Join our team as an Estates Officer, responsible for all administrative requirements of the Estates functions. This includes maintaining records within the Department and assisting with the management of preventative maintenance administration. The role demands collaborative support across all campuses to ensure efficient operations. Day-to-day of the role: Support the Estates Manager North in managing the administration for the Estates facilities of north campuses. Manage contractor interactions on campus, ensuring compliance with DBS, access arrangements, and adherence to the Code of Practice for Contractors. Obtain quotes for essential repairs and place orders as required. Liaise with contractors and staff to schedule repair works. Assist in the management and coordination of contracts for the Estates department. Monitor budgets for the Estates department and assist with budget setting for each academic year. Collate, monitor, and update contractor/service provider records. Add and monitor preventative maintenance tasks to ensure compliance with statutory requirements using the College online Estates Helpdesk System. Manage the Estates and Facilities helpdesk, ensuring job requests are allocated and progressed to completion. Manage general enquiries/bookings for lettings of rooms and facilities. Oversee the college minibus and vehicle booking systems, maintaining accurate records and ensuring all vehicles are serviced and compliant with legal requirements. Collaboratively work with the Estates Teams at all campuses to ensure smooth operations, especially during periods of cover. Undertake any other reasonable duties as requested by management. Required Skills & Qualifications: Good standard of education (to GCSE level or equivalent). Excellent knowledge of Microsoft Word, Excel, and Outlook with good keyboard skills. Excellent literacy skills. Ability to use initiative, organise, and prioritise. Experience in an administrative role in a complex environment. Recent experience providing effective administrative support. Ability to work under pressure and to strict deadlines with minimal supervision. Commitment to establishing and maintaining good working relations with colleagues and students. Willingness to learn new IT packages. Understanding of the Estates/Facilities Sector. To apply for the Estates Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
Oct 25, 2025
Seasonal
Estates Officer Location: Gravesend Campus (requires travel to various college sites) Hours: 37 hours per week, 52 weeks per annum Salary: Tier 6 Accountable to: Estates Manager North, Assistant Estates Manager North, and Director of Estates & Risk Management Join our team as an Estates Officer, responsible for all administrative requirements of the Estates functions. This includes maintaining records within the Department and assisting with the management of preventative maintenance administration. The role demands collaborative support across all campuses to ensure efficient operations. Day-to-day of the role: Support the Estates Manager North in managing the administration for the Estates facilities of north campuses. Manage contractor interactions on campus, ensuring compliance with DBS, access arrangements, and adherence to the Code of Practice for Contractors. Obtain quotes for essential repairs and place orders as required. Liaise with contractors and staff to schedule repair works. Assist in the management and coordination of contracts for the Estates department. Monitor budgets for the Estates department and assist with budget setting for each academic year. Collate, monitor, and update contractor/service provider records. Add and monitor preventative maintenance tasks to ensure compliance with statutory requirements using the College online Estates Helpdesk System. Manage the Estates and Facilities helpdesk, ensuring job requests are allocated and progressed to completion. Manage general enquiries/bookings for lettings of rooms and facilities. Oversee the college minibus and vehicle booking systems, maintaining accurate records and ensuring all vehicles are serviced and compliant with legal requirements. Collaboratively work with the Estates Teams at all campuses to ensure smooth operations, especially during periods of cover. Undertake any other reasonable duties as requested by management. Required Skills & Qualifications: Good standard of education (to GCSE level or equivalent). Excellent knowledge of Microsoft Word, Excel, and Outlook with good keyboard skills. Excellent literacy skills. Ability to use initiative, organise, and prioritise. Experience in an administrative role in a complex environment. Recent experience providing effective administrative support. Ability to work under pressure and to strict deadlines with minimal supervision. Commitment to establishing and maintaining good working relations with colleagues and students. Willingness to learn new IT packages. Understanding of the Estates/Facilities Sector. To apply for the Estates Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
In House Solicitor / Legal Counsel Up to 75,000 Contractor - Curtain Walling & Envelope facades London Our client is one of the leading building envelope specialists in the UK, a worldwide leading contractor in the engineering, project management, manufacturing and installation of architectural envelopes and interior systems. They are looking to strengthen their Operations team with the appointment of a Construction Law specialist to join the Legal team, A qualified Solicitor with 1 or 2 years PQE experience. With an extensive portfolio of works including commercial and residential projects with typical contracts varying from 10 through to 50 million, they seek a key member of the operations team, a Solicitor or in-house Legal Counsel. This position requires excellent communication skills although the main focus will be pre-contract reviewing legal contracts. The ideal Legal Counsel will have gained in the region of 1 - 2 years PQ experience working in a suitable construction company and ideally possess c 3 years legal experience as a minimum and exceptional organisational, analytical, and interpersonal skills. An individual qualified as a solicitor in England or Wales or equivalent. Must have construction and contractor experience. This demanding position requires someone who possesses excellent communication skills who can hit the ground running. Applications would be welcomed from both qualified solicitors and construction professionals who have specialized in construction law. Required Attributes and Experience To succeed, you will need to possess substantial construction experience coupled with a sharp commercial acumen and relish working closely at the forefront of the business, to carry out all contractual and legal work as required in relation to the preparation, review, tendering, negotiation and agreement of contracts with clients, suppliers, sub-contractors and third parties. Also: Provide legal and contractual advice and support to project managers, members of their teams, and officers within the Group Assist the Risk and Legal Department Manager and Group Risk Management and Legal Department to procure, administer and review all insurance covers relevant to the Group in the UK Procure, liaise with and supervise external lawyers and contract and claims consultants Negotiate contracts with lawyers and commercial executives from other parties, Have a good working knowledge (including relevant qualifications) of contract law and/or construction law Have good experience in negotiating contracts within the construction industry, including at design and build sub-contractor level Be a good team player but also able to work independently on contracts The salary will be dependant on level of exposure to industry and can go beyond the stated level. Bonus and additional benefits also make up the package. The group are a recognised performer in industry within the sector in which they operate.
Oct 24, 2025
Full time
In House Solicitor / Legal Counsel Up to 75,000 Contractor - Curtain Walling & Envelope facades London Our client is one of the leading building envelope specialists in the UK, a worldwide leading contractor in the engineering, project management, manufacturing and installation of architectural envelopes and interior systems. They are looking to strengthen their Operations team with the appointment of a Construction Law specialist to join the Legal team, A qualified Solicitor with 1 or 2 years PQE experience. With an extensive portfolio of works including commercial and residential projects with typical contracts varying from 10 through to 50 million, they seek a key member of the operations team, a Solicitor or in-house Legal Counsel. This position requires excellent communication skills although the main focus will be pre-contract reviewing legal contracts. The ideal Legal Counsel will have gained in the region of 1 - 2 years PQ experience working in a suitable construction company and ideally possess c 3 years legal experience as a minimum and exceptional organisational, analytical, and interpersonal skills. An individual qualified as a solicitor in England or Wales or equivalent. Must have construction and contractor experience. This demanding position requires someone who possesses excellent communication skills who can hit the ground running. Applications would be welcomed from both qualified solicitors and construction professionals who have specialized in construction law. Required Attributes and Experience To succeed, you will need to possess substantial construction experience coupled with a sharp commercial acumen and relish working closely at the forefront of the business, to carry out all contractual and legal work as required in relation to the preparation, review, tendering, negotiation and agreement of contracts with clients, suppliers, sub-contractors and third parties. Also: Provide legal and contractual advice and support to project managers, members of their teams, and officers within the Group Assist the Risk and Legal Department Manager and Group Risk Management and Legal Department to procure, administer and review all insurance covers relevant to the Group in the UK Procure, liaise with and supervise external lawyers and contract and claims consultants Negotiate contracts with lawyers and commercial executives from other parties, Have a good working knowledge (including relevant qualifications) of contract law and/or construction law Have good experience in negotiating contracts within the construction industry, including at design and build sub-contractor level Be a good team player but also able to work independently on contracts The salary will be dependant on level of exposure to industry and can go beyond the stated level. Bonus and additional benefits also make up the package. The group are a recognised performer in industry within the sector in which they operate.
Contract Manager - Main Contractor Cladding Re-mediation Projects - London & Home Counties Up to £85,000 + Package My client, who are a national construction contractor who are currently recruiting for an Contract Manager to head up several new cladding re-mediation projects they have recently been awarded. You will mainly work on cladding re-mediation schemes to both private residential and social housing tower blocks (high & low rise). Projects will range from £1 million - £15million, on each project you will be responsible for a team of site managers and Resident liaison officers. The Role; Within this role, you will work along side the Contract manager ensuring P&L, budgets and deadlines are met. You would be responsible for ensuring the level of service and quality is to the highest standard as well as cost control, creating CPP & programming of works and budgeting. Implement strong H&S across all projects. Your direct team will include site management, supervisors, RLO's and sub - contractors. You will report directly in to the Contract Manager and Operations Director who will support you in making the contract a success. The Candidate; The ideal candidate will have extensive building knowledge and experience managing planned maintennce and retrofit contracts. Experience managing multiple site teams, strategically planning projects and an ability to problem solve in complex situations. A good knowledge of up to date legislations and strong organisational skills is also desired. Having an ability to create a strong working environment, where everyone is working as a team to achieve targets and goals on the contract, as well as being able to build strong relationships with the client and your team members. You must also have the following; Experience in large external schemes, cladding re mediation, retrofit, EWI/IWI/CWI, ASHPs, Solar Panels, Loft Insulation, Roofing, Heat pumps Strong Knowledge around BSR and building safety act Ability to manage and drive teams forward on site to ensure safe and timely delivery on projects IT skills are essential and you must be proficient in all Microsoft Office applications such as Excel, Outlook and Word Full UK Driving Licence Building or refurbishment related qualification of demonstrable experience. Health and Safety qualification required such as IOSH, NEBOSH, SMSTS etc Level 3 Leadership & Management Qualification or equivalent or willingness to work towards Previous experience of working within the social housing sector The ideal candidate will ideally have a minimum of 10 years experience within the construction industry Be technically minded. Full UK driving licence. This is an excellent opportunity to join an established and reputable business. My client are offering an excellent salary & package and benefits. If this role is of interest please apply or contact Danny Mangan. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer
Oct 24, 2025
Full time
Contract Manager - Main Contractor Cladding Re-mediation Projects - London & Home Counties Up to £85,000 + Package My client, who are a national construction contractor who are currently recruiting for an Contract Manager to head up several new cladding re-mediation projects they have recently been awarded. You will mainly work on cladding re-mediation schemes to both private residential and social housing tower blocks (high & low rise). Projects will range from £1 million - £15million, on each project you will be responsible for a team of site managers and Resident liaison officers. The Role; Within this role, you will work along side the Contract manager ensuring P&L, budgets and deadlines are met. You would be responsible for ensuring the level of service and quality is to the highest standard as well as cost control, creating CPP & programming of works and budgeting. Implement strong H&S across all projects. Your direct team will include site management, supervisors, RLO's and sub - contractors. You will report directly in to the Contract Manager and Operations Director who will support you in making the contract a success. The Candidate; The ideal candidate will have extensive building knowledge and experience managing planned maintennce and retrofit contracts. Experience managing multiple site teams, strategically planning projects and an ability to problem solve in complex situations. A good knowledge of up to date legislations and strong organisational skills is also desired. Having an ability to create a strong working environment, where everyone is working as a team to achieve targets and goals on the contract, as well as being able to build strong relationships with the client and your team members. You must also have the following; Experience in large external schemes, cladding re mediation, retrofit, EWI/IWI/CWI, ASHPs, Solar Panels, Loft Insulation, Roofing, Heat pumps Strong Knowledge around BSR and building safety act Ability to manage and drive teams forward on site to ensure safe and timely delivery on projects IT skills are essential and you must be proficient in all Microsoft Office applications such as Excel, Outlook and Word Full UK Driving Licence Building or refurbishment related qualification of demonstrable experience. Health and Safety qualification required such as IOSH, NEBOSH, SMSTS etc Level 3 Leadership & Management Qualification or equivalent or willingness to work towards Previous experience of working within the social housing sector The ideal candidate will ideally have a minimum of 10 years experience within the construction industry Be technically minded. Full UK driving licence. This is an excellent opportunity to join an established and reputable business. My client are offering an excellent salary & package and benefits. If this role is of interest please apply or contact Danny Mangan. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer
Job Title: Estimating Manager Location: Kidderminster - Office Based Salary: 40,000 - 45,000 per annum Job type: Full time, Permanent Are you an experienced Estimating Manager within the construction industry looking to work for a successful, continually growing company? Do you pride yourself on your ability to manage both people and projects to deliver outstanding results for clients? If so, this may be the perfect the role for you! About the Company: Peak Safety Services Limited is a construction, roofing, specialist access and restoration company. Our aim is to provide you with a general building services to improve the daily running of your workplace and to reflect the image you want to create. We provide a complete range of services that relate to activities necessary for your company to function inclusive to new builds and maintenance, providing you with a single point of contact for all your facility needs. About the Role: As an Estimating Manager your role will be to work with the directors of the business to comply reports and budgets. Please note that this role is office based in Kidderminster and therefore candidates must live within a commutable distance to be considered. Key Responsibilities: Oversee and manage roofing projects (both flat and pitch) in the commercial market. Prepare accurate cost estimates and budgets. Coordinate with clients, subcontractors, and suppliers. Ensure projects are completed on time and within budget. Maintain high standards of health and safety. About you: Proven experience in roofing (flat and pitch) and construction works. Strong background in the commercial sector. Excellent organisational and communication skills. Relevant qualifications in construction management or related fields Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Construction Project Surveyor, Building Contracts, Procurement Manager, Estimator, Estimating Manager, Construction Projects, Projects Manager, Construction Contracts Manager, Contracts Coordinator, Contracts Specialists, Contracts Officer, Tender Manager may also be considered.
Oct 23, 2025
Full time
Job Title: Estimating Manager Location: Kidderminster - Office Based Salary: 40,000 - 45,000 per annum Job type: Full time, Permanent Are you an experienced Estimating Manager within the construction industry looking to work for a successful, continually growing company? Do you pride yourself on your ability to manage both people and projects to deliver outstanding results for clients? If so, this may be the perfect the role for you! About the Company: Peak Safety Services Limited is a construction, roofing, specialist access and restoration company. Our aim is to provide you with a general building services to improve the daily running of your workplace and to reflect the image you want to create. We provide a complete range of services that relate to activities necessary for your company to function inclusive to new builds and maintenance, providing you with a single point of contact for all your facility needs. About the Role: As an Estimating Manager your role will be to work with the directors of the business to comply reports and budgets. Please note that this role is office based in Kidderminster and therefore candidates must live within a commutable distance to be considered. Key Responsibilities: Oversee and manage roofing projects (both flat and pitch) in the commercial market. Prepare accurate cost estimates and budgets. Coordinate with clients, subcontractors, and suppliers. Ensure projects are completed on time and within budget. Maintain high standards of health and safety. About you: Proven experience in roofing (flat and pitch) and construction works. Strong background in the commercial sector. Excellent organisational and communication skills. Relevant qualifications in construction management or related fields Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Construction Project Surveyor, Building Contracts, Procurement Manager, Estimator, Estimating Manager, Construction Projects, Projects Manager, Construction Contracts Manager, Contracts Coordinator, Contracts Specialists, Contracts Officer, Tender Manager may also be considered.
Job Title: Estimating Manager Location: Kidderminster - Office Based Salary: £40,000 - £45,000 per annum Job type: Full time, Permanent Are you an experienced Estimating Manager within the construction industry looking to work for a successful, continually growing company? Do you pride yourself on your ability to manage both people and projects to deliver outstanding results for clients? If so, this may be the perfect the role for you! About the Company: Peak Safety Services Limited is a construction, roofing, specialist access and restoration company. Our aim is to provide you with a general building services to improve the daily running of your workplace and to reflect the image you want to create. We provide a complete range of services that relate to activities necessary for your company to function inclusive to new builds and maintenance, providing you with a single point of contact for all your facility needs. About the Role: As an Estimating Manager your role will be to work with the directors of the business to comply reports and budgets. Please note that this role is office based in Kidderminster and therefore candidates must live within a commutable distance to be considered. Key Responsibilities: Oversee and manage roofing projects (both flat and pitch) in the commercial market. Prepare accurate cost estimates and budgets. Coordinate with clients, subcontractors, and suppliers. Ensure projects are completed on time and within budget. Maintain high standards of health and safety. About you: Proven experience in roofing (flat and pitch) and construction works. Strong background in the commercial sector. Excellent organisational and communication skills. Relevant qualifications in construction management or related fields Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Construction Project Surveyor, Building Contracts, Procurement Manager, Estimator, Estimating Manager, Construction Projects, Projects Manager, Construction Contracts Manager, Contracts Coordinator, Contracts Specialists, Contracts Officer, Tender Manager may also be considered.
Oct 23, 2025
Full time
Job Title: Estimating Manager Location: Kidderminster - Office Based Salary: £40,000 - £45,000 per annum Job type: Full time, Permanent Are you an experienced Estimating Manager within the construction industry looking to work for a successful, continually growing company? Do you pride yourself on your ability to manage both people and projects to deliver outstanding results for clients? If so, this may be the perfect the role for you! About the Company: Peak Safety Services Limited is a construction, roofing, specialist access and restoration company. Our aim is to provide you with a general building services to improve the daily running of your workplace and to reflect the image you want to create. We provide a complete range of services that relate to activities necessary for your company to function inclusive to new builds and maintenance, providing you with a single point of contact for all your facility needs. About the Role: As an Estimating Manager your role will be to work with the directors of the business to comply reports and budgets. Please note that this role is office based in Kidderminster and therefore candidates must live within a commutable distance to be considered. Key Responsibilities: Oversee and manage roofing projects (both flat and pitch) in the commercial market. Prepare accurate cost estimates and budgets. Coordinate with clients, subcontractors, and suppliers. Ensure projects are completed on time and within budget. Maintain high standards of health and safety. About you: Proven experience in roofing (flat and pitch) and construction works. Strong background in the commercial sector. Excellent organisational and communication skills. Relevant qualifications in construction management or related fields Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Construction Project Surveyor, Building Contracts, Procurement Manager, Estimator, Estimating Manager, Construction Projects, Projects Manager, Construction Contracts Manager, Contracts Coordinator, Contracts Specialists, Contracts Officer, Tender Manager may also be considered.
SITE SUPERVISOR Location: Reading Type: Full-time Permanent Salary: Depending on experience and qualifications Our client, a leading social housing contractor, is seeking an experienced Supervisor to oversee maintenance and repair works across their housing contracts. This is a fantastic opportunity for someone with a strong background in social housing and property maintenance to step into a key leadership role. The Role: Supervising operatives and subcontractors delivering responsive and planned maintenance. Ensuring works are carried out to the highest standards, within agreed timescales and budgets. Carrying out quality checks and site inspections. Coordinating with tenants, housing officers, and the wider client team. Managing health & safety compliance across sites. Supporting the Project Manager in delivering KPIs and contract targets. About You: Proven supervisory experience within social housing maintenance or construction. Strong knowledge of repairs, voids, and planned works. Excellent leadership and organisational skills. Confident communicator, able to build strong relationships with both operatives and tenants. Understanding of health & safety and compliance within housing. IT literate with experience using works management systems. Desirable Qualifications: SSSTS / SMSTS Trade background (e.g., plumbing, carpentry, electrical) beneficial First Aid at Work certification email - (url removed)
Oct 22, 2025
Contract
SITE SUPERVISOR Location: Reading Type: Full-time Permanent Salary: Depending on experience and qualifications Our client, a leading social housing contractor, is seeking an experienced Supervisor to oversee maintenance and repair works across their housing contracts. This is a fantastic opportunity for someone with a strong background in social housing and property maintenance to step into a key leadership role. The Role: Supervising operatives and subcontractors delivering responsive and planned maintenance. Ensuring works are carried out to the highest standards, within agreed timescales and budgets. Carrying out quality checks and site inspections. Coordinating with tenants, housing officers, and the wider client team. Managing health & safety compliance across sites. Supporting the Project Manager in delivering KPIs and contract targets. About You: Proven supervisory experience within social housing maintenance or construction. Strong knowledge of repairs, voids, and planned works. Excellent leadership and organisational skills. Confident communicator, able to build strong relationships with both operatives and tenants. Understanding of health & safety and compliance within housing. IT literate with experience using works management systems. Desirable Qualifications: SSSTS / SMSTS Trade background (e.g., plumbing, carpentry, electrical) beneficial First Aid at Work certification email - (url removed)
I am currently recruiting for a multi-company group specialises in maintenance, compliance, and retrofit services with a growing national footprint. They are currently looking for a Compliance Manager Overall Duties of the role: The Compliance Manager will oversee all statutory and regulatory compliance within the social housing portfolio, ensuring that properties and services meet health and safety standards, legal requirements, and industry best practices. This includes managing compliance across areas such as gas safety, electrical safety, fire safety, asbestos, water hygiene, and lift maintenance. Accountability's/Responsibilities: Lead the development, implementation, and monitoring of compliance policies and procedures across the housing stock. Ensure compliance with statutory obligations, including Health & Safety at Work Act, Building Safety Act, Housing Health and Safety Rating System (HHSRS), and all relevant sector-specific regulations. Oversee regular audits and inspections, ensuring that all remedial actions are recorded, tracked, and completed in a timely manner. Manage contracts and performance of external contractors delivering compliance-related services (e.g. gas servicing, fire risk assessments). Maintain accurate compliance records and provide regular reports to senior management, the board, and regulatory bodies. Work with asset management, repairs, and housing teams to embed a compliance-focused culture. Act as the main point of contact for regulators such as the Regulator of Social Housing and the Health and Safety Executive (HSE). Lead on internal investigations and reporting for incidents related to non-compliance or safety breaches. Manage and develop a team of compliance officers or coordinators, where applicable. Skills & Experience: Essential: Proven experience in a compliance, health & safety, or asset management role within the social housing or property management sector. Detailed knowledge of relevant housing and building safety legislation and best practice. Experience in policy development and audit processes. Desirable: Relevant professional qualification ( NEBOSH, IOSH, CIH). Experience using compliance or asset management systems (e.g. Keystone, Northgate). RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Oct 21, 2025
Full time
I am currently recruiting for a multi-company group specialises in maintenance, compliance, and retrofit services with a growing national footprint. They are currently looking for a Compliance Manager Overall Duties of the role: The Compliance Manager will oversee all statutory and regulatory compliance within the social housing portfolio, ensuring that properties and services meet health and safety standards, legal requirements, and industry best practices. This includes managing compliance across areas such as gas safety, electrical safety, fire safety, asbestos, water hygiene, and lift maintenance. Accountability's/Responsibilities: Lead the development, implementation, and monitoring of compliance policies and procedures across the housing stock. Ensure compliance with statutory obligations, including Health & Safety at Work Act, Building Safety Act, Housing Health and Safety Rating System (HHSRS), and all relevant sector-specific regulations. Oversee regular audits and inspections, ensuring that all remedial actions are recorded, tracked, and completed in a timely manner. Manage contracts and performance of external contractors delivering compliance-related services (e.g. gas servicing, fire risk assessments). Maintain accurate compliance records and provide regular reports to senior management, the board, and regulatory bodies. Work with asset management, repairs, and housing teams to embed a compliance-focused culture. Act as the main point of contact for regulators such as the Regulator of Social Housing and the Health and Safety Executive (HSE). Lead on internal investigations and reporting for incidents related to non-compliance or safety breaches. Manage and develop a team of compliance officers or coordinators, where applicable. Skills & Experience: Essential: Proven experience in a compliance, health & safety, or asset management role within the social housing or property management sector. Detailed knowledge of relevant housing and building safety legislation and best practice. Experience in policy development and audit processes. Desirable: Relevant professional qualification ( NEBOSH, IOSH, CIH). Experience using compliance or asset management systems (e.g. Keystone, Northgate). RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Operations Manager - Social Housing Refurbishment/Planned Maintenance Hemel Hempstead based (with travel) 80K - 95K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.
Oct 21, 2025
Full time
Operations Manager - Social Housing Refurbishment/Planned Maintenance Hemel Hempstead based (with travel) 80K - 95K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.
Operations Manager - Social Housing Refurbishment/Planned Maintenance Uxbridge based 80K - 95K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Uxbridge. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.
Oct 21, 2025
Full time
Operations Manager - Social Housing Refurbishment/Planned Maintenance Uxbridge based 80K - 95K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Uxbridge. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.
Building Safety Co-ordinator Clerkenwell Contract £17.38 per hour PAYE Our client is looking for an experience Building Safety Co-ordinator This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs In this role you will contribute to the important work of the Building Safety team. You will collaborate with colleagues to deliver the key responsibilities of the post. You will be flexible and able to respond to changing work priorities at pace, which will allow you to develop your Building & Fire Safety skills and knowledge. In all that you do you will be proactive, innovative, and focused on delivering, as well as able to plan and prioritise your work. You will be required to provide support across our portfolio and team. The location You ll be based at our office in Croydon and Farringdon with the option of also working from our offices in Maidstone or Sittingbourne, or working in a hybrid way when appropriate and as agreed with your manager. What you ll be doing: • Assist in the delivery of the fire safety and building safety management plans • Support with the management of relevant Building & Fire Safety actions through Keystone, Riskhub, Apex, CRM, MRI and Customer Dynamics. • Assist in managing and actioning incoming enquiries for reactive and planned surveys, inspections and remedial actions that vary in size and criticality. • Manage day to day running of mailboxes and ensure inquiries and requests are promptly responded to and demonstrates a high level of customer service. • Providing administrative support to the Building Safety Teams, including scheduling meetings, coordinating operational activities, issuing communications. • Arranging meetings with internal staff and external contractors. This may include but not limited to setting agendas, minute taking, and tracking progress of actions. • Liaising directly with consultants and third parties as required. • Support in the management and monitoring of relevant contracts • Raising relevant works orders on corporate systems and ensuring compliance with our procurement policy, reviewing invoices, resolving payment discrepancies, and maintaining financial records • Providing guidance, advice, and training to staff on the Building & Fire Safety policy, processes, procedures, and systems. • Running relevant operational and ad hoc reports to support operations. • Assisting with internal and external audits • Collating, monitoring, and reporting relevant Building & Fire Safety compliance documentation and records. • Assisting the team with reporting and investigations of incidents and accidents. • Prioritise with contractor any enforcement activity ensure they are completed within relevant timescales and send confirmation of completion to building safety team • Attend sites as required to support members of the Building Safety team and other colleagues Knowledge • Level 3 Diploma for the Business Administration (or equivalent or willing to work towards achieving a relevant qualification) • Experience within Health & Safety, Auditing or Compliance • Have a strong administration background Skills • Excellent communication skills, ability to communicate clearly and effectively both orally and in written reports. • Organised and methodical approach to work • Ability to use appropriate IT tools to produce reports, documents, emails, and mail merge. • Can communicate answers and solutions confidently to customers/colleagues, face to face, by phone and by writing in customer friendly language. • Be attentive to detail Abilities • Can empathise with customers and listen carefully. • Self-motivated with high energy and enthusiasm • Pragmatic, creative approach to problem solving, can quickly identify and evaluate problems to reach a solution. • Able to manage a flexible and demanding workload to meet agreed targets and deadlines. • Commitment to providing a high-quality service to all customers. • Have good judgement, to decide when to insist on corrections, when to persuade or negotiate, and when to compromise. • Able to commute to Croydon, Farringdon, and Maidstone. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Oct 21, 2025
Full time
Building Safety Co-ordinator Clerkenwell Contract £17.38 per hour PAYE Our client is looking for an experience Building Safety Co-ordinator This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs In this role you will contribute to the important work of the Building Safety team. You will collaborate with colleagues to deliver the key responsibilities of the post. You will be flexible and able to respond to changing work priorities at pace, which will allow you to develop your Building & Fire Safety skills and knowledge. In all that you do you will be proactive, innovative, and focused on delivering, as well as able to plan and prioritise your work. You will be required to provide support across our portfolio and team. The location You ll be based at our office in Croydon and Farringdon with the option of also working from our offices in Maidstone or Sittingbourne, or working in a hybrid way when appropriate and as agreed with your manager. What you ll be doing: • Assist in the delivery of the fire safety and building safety management plans • Support with the management of relevant Building & Fire Safety actions through Keystone, Riskhub, Apex, CRM, MRI and Customer Dynamics. • Assist in managing and actioning incoming enquiries for reactive and planned surveys, inspections and remedial actions that vary in size and criticality. • Manage day to day running of mailboxes and ensure inquiries and requests are promptly responded to and demonstrates a high level of customer service. • Providing administrative support to the Building Safety Teams, including scheduling meetings, coordinating operational activities, issuing communications. • Arranging meetings with internal staff and external contractors. This may include but not limited to setting agendas, minute taking, and tracking progress of actions. • Liaising directly with consultants and third parties as required. • Support in the management and monitoring of relevant contracts • Raising relevant works orders on corporate systems and ensuring compliance with our procurement policy, reviewing invoices, resolving payment discrepancies, and maintaining financial records • Providing guidance, advice, and training to staff on the Building & Fire Safety policy, processes, procedures, and systems. • Running relevant operational and ad hoc reports to support operations. • Assisting with internal and external audits • Collating, monitoring, and reporting relevant Building & Fire Safety compliance documentation and records. • Assisting the team with reporting and investigations of incidents and accidents. • Prioritise with contractor any enforcement activity ensure they are completed within relevant timescales and send confirmation of completion to building safety team • Attend sites as required to support members of the Building Safety team and other colleagues Knowledge • Level 3 Diploma for the Business Administration (or equivalent or willing to work towards achieving a relevant qualification) • Experience within Health & Safety, Auditing or Compliance • Have a strong administration background Skills • Excellent communication skills, ability to communicate clearly and effectively both orally and in written reports. • Organised and methodical approach to work • Ability to use appropriate IT tools to produce reports, documents, emails, and mail merge. • Can communicate answers and solutions confidently to customers/colleagues, face to face, by phone and by writing in customer friendly language. • Be attentive to detail Abilities • Can empathise with customers and listen carefully. • Self-motivated with high energy and enthusiasm • Pragmatic, creative approach to problem solving, can quickly identify and evaluate problems to reach a solution. • Able to manage a flexible and demanding workload to meet agreed targets and deadlines. • Commitment to providing a high-quality service to all customers. • Have good judgement, to decide when to insist on corrections, when to persuade or negotiate, and when to compromise. • Able to commute to Croydon, Farringdon, and Maidstone. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Join a forward-thinking local authority as a Building Surveying Manager , where you'll lead a team of Chartered Surveyors and technical officers to deliver high-quality maintenance and capital improvement programmes across the housing stock. Key Responsibilities: Manage and develop a professional surveying team Lead complex housing projects and service improvement initiatives Oversee procurement, contract management, and compliance Drive strategic planning and policy development Ensure health & safety, environmental, and regulatory standards are met What We're Looking For: We're seeking a highly experienced professional with: A Building Services-related BSc or equivalent professional qualification Extensive post-qualification experience Strong knowledge of building legislation, including gas, electrical, and health & safety regulations IOSH Managing Safely certification (minimum) Proven project management and staff supervision experience Familiarity with standard forms of building contracts Excellent communication skills and ability to advise on complex customer issues Experience working with tenants, contractors, agencies, and the public Why Apply? This is a fantastic opportunity to shape housing services, influence strategic decisions, and make a real impact in the community.
Oct 17, 2025
Full time
Join a forward-thinking local authority as a Building Surveying Manager , where you'll lead a team of Chartered Surveyors and technical officers to deliver high-quality maintenance and capital improvement programmes across the housing stock. Key Responsibilities: Manage and develop a professional surveying team Lead complex housing projects and service improvement initiatives Oversee procurement, contract management, and compliance Drive strategic planning and policy development Ensure health & safety, environmental, and regulatory standards are met What We're Looking For: We're seeking a highly experienced professional with: A Building Services-related BSc or equivalent professional qualification Extensive post-qualification experience Strong knowledge of building legislation, including gas, electrical, and health & safety regulations IOSH Managing Safely certification (minimum) Proven project management and staff supervision experience Familiarity with standard forms of building contracts Excellent communication skills and ability to advise on complex customer issues Experience working with tenants, contractors, agencies, and the public Why Apply? This is a fantastic opportunity to shape housing services, influence strategic decisions, and make a real impact in the community.
We're recruiting a highly experienced and commercially minded Revenue and Debt Service Manager to lead the end-to-end administration, collection and enforcement of Council Tax, NNDR, Housing Benefit Overpayments, Adult Social Care contributions and Sundry Debt. This is a strategic leadership role with operational oversight of both in-house revenue teams and outsourced enforcement partners, with a clear mandate to drive collections, improve recovery performance and deliver a customer-focused, compliant service. This role requires on-site presence 3 days per week and offers a key opportunity to shape and modernise high-volume income and debt operations. The Role Lead the administration, billing, collection and enforcement of Council Tax, Business Rates (including outsourced NNDR service), Housing Benefit Overpayments, Adult Social Care debt and Sundry Debt. Drive performance and maximise income recovery through strong operational management, process improvement and strategic oversight. Provide leadership across face-to-face, telephone and digital customer service channels to ensure a fair, accessible and efficient service. Manage enforcement activity, tribunal processes and debt recovery escalation including civil enforcement, legal proceedings and contractor liaison. Oversee contract performance for outsourced services including NNDR collection, enforcement partners, legal services and print providers. Work closely with the Deputy Director of Finance to support service transformation, financial efficiency, policy development and strategic planning. Lead a large service area including team leaders, specialist officers and revenue officers, ensuring strong performance management and professional development. Ensure compliance with all relevant legislation, policy frameworks, government returns and internal governance standards. Act as a senior escalation point for complex recovery cases, political enquiries, member challenges and high-profile debt matters. Support change and service redesign to deliver a modern, customer-focused revenue and debt function. Key Requirements Significant management experience in Revenues, Debt Recovery or Financial Operations within a high-volume environment. Strong working knowledge of Council Tax, NNDR legislation, enforcement processes and recovery policy. Proven ability to drive collection performance and lead multi-functional teams to deliver measurable outcomes. Track record of managing outsourced contracts and working with external enforcement/legal partners. Confident leader with excellent communication, negotiation and stakeholder management skills. Financially astute with experience in budget management, service improvement and VFM delivery. Able to operate in a complex, politically influenced environment and engage confidently with senior leaders and elected members. Resilient, delivery-focused and highly organised, with strong governance and performance reporting experience. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and revenues professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .
Oct 17, 2025
Contract
We're recruiting a highly experienced and commercially minded Revenue and Debt Service Manager to lead the end-to-end administration, collection and enforcement of Council Tax, NNDR, Housing Benefit Overpayments, Adult Social Care contributions and Sundry Debt. This is a strategic leadership role with operational oversight of both in-house revenue teams and outsourced enforcement partners, with a clear mandate to drive collections, improve recovery performance and deliver a customer-focused, compliant service. This role requires on-site presence 3 days per week and offers a key opportunity to shape and modernise high-volume income and debt operations. The Role Lead the administration, billing, collection and enforcement of Council Tax, Business Rates (including outsourced NNDR service), Housing Benefit Overpayments, Adult Social Care debt and Sundry Debt. Drive performance and maximise income recovery through strong operational management, process improvement and strategic oversight. Provide leadership across face-to-face, telephone and digital customer service channels to ensure a fair, accessible and efficient service. Manage enforcement activity, tribunal processes and debt recovery escalation including civil enforcement, legal proceedings and contractor liaison. Oversee contract performance for outsourced services including NNDR collection, enforcement partners, legal services and print providers. Work closely with the Deputy Director of Finance to support service transformation, financial efficiency, policy development and strategic planning. Lead a large service area including team leaders, specialist officers and revenue officers, ensuring strong performance management and professional development. Ensure compliance with all relevant legislation, policy frameworks, government returns and internal governance standards. Act as a senior escalation point for complex recovery cases, political enquiries, member challenges and high-profile debt matters. Support change and service redesign to deliver a modern, customer-focused revenue and debt function. Key Requirements Significant management experience in Revenues, Debt Recovery or Financial Operations within a high-volume environment. Strong working knowledge of Council Tax, NNDR legislation, enforcement processes and recovery policy. Proven ability to drive collection performance and lead multi-functional teams to deliver measurable outcomes. Track record of managing outsourced contracts and working with external enforcement/legal partners. Confident leader with excellent communication, negotiation and stakeholder management skills. Financially astute with experience in budget management, service improvement and VFM delivery. Able to operate in a complex, politically influenced environment and engage confidently with senior leaders and elected members. Resilient, delivery-focused and highly organised, with strong governance and performance reporting experience. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and revenues professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .
Are you an excellent communicator with a talent for building relationships and securing long-term contracts? We're looking for proactive Property Officers to join our client and play a key role in sourcing and procuring properties in line with our values and compliance standards. Required to work in the ares of South London or North London or Taunton & Yeovil This is varied and dynamic role, where you'll manage your own caseload, travel to meet stakeholders in your allocated area, building relationships with prospective & existing clients, sourcing properties for the organisation to procure for long term contracts and carry out essential procurement administration. You'll work closely with internal teams, local authorities, and external partners to ensure all property acquisitions meet both business objectives and legal requirements. Key Responsibilities: Manage a caseload of property sourcing and procurement activities Secure properties and negotiate contracts that align with company values and ethical standards Ensure compliance with relevant legislation and internal procedures Collaborate with internal teams to meet business and contractual targets Maintain accurate records and prepare performance reports Attend meetings and contribute to strategic planning as required About You: Strong interpersonal and communication skills Highly organised with the ability to manage a busy caseload Comfortable with travel as part of your role Familiarity with procurement processes and compliance frameworks Able to work independently and as part of a collaborative team IT literate with good administrative skills What's in it for you? 33 days annual leave (including bank holidays) Life cover (2 x basic salary) Westfield Health membership - cashback on health services and retail discounts Employer pension contributions (4% employer / 4% employee) The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. Full UK Driving Licence is essential. DVLA checks will be carried out. Successful applicants will require Counter Terrorism Clearance (CTC). This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Oct 17, 2025
Full time
Are you an excellent communicator with a talent for building relationships and securing long-term contracts? We're looking for proactive Property Officers to join our client and play a key role in sourcing and procuring properties in line with our values and compliance standards. Required to work in the ares of South London or North London or Taunton & Yeovil This is varied and dynamic role, where you'll manage your own caseload, travel to meet stakeholders in your allocated area, building relationships with prospective & existing clients, sourcing properties for the organisation to procure for long term contracts and carry out essential procurement administration. You'll work closely with internal teams, local authorities, and external partners to ensure all property acquisitions meet both business objectives and legal requirements. Key Responsibilities: Manage a caseload of property sourcing and procurement activities Secure properties and negotiate contracts that align with company values and ethical standards Ensure compliance with relevant legislation and internal procedures Collaborate with internal teams to meet business and contractual targets Maintain accurate records and prepare performance reports Attend meetings and contribute to strategic planning as required About You: Strong interpersonal and communication skills Highly organised with the ability to manage a busy caseload Comfortable with travel as part of your role Familiarity with procurement processes and compliance frameworks Able to work independently and as part of a collaborative team IT literate with good administrative skills What's in it for you? 33 days annual leave (including bank holidays) Life cover (2 x basic salary) Westfield Health membership - cashback on health services and retail discounts Employer pension contributions (4% employer / 4% employee) The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. Full UK Driving Licence is essential. DVLA checks will be carried out. Successful applicants will require Counter Terrorism Clearance (CTC). This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Compliance Manager 47,000 West Yorkshire Permanent 37 hours pw Hamilton Woods Associates are currently working on behalf of a housing association, who are recruiting for a Compliance Manager on a permanent basis. The purpose of the role will be to act as the lead for landlord compliance and customer safety across their housing stock, including compliance related to; electrical safety, gas safety, asbestos management, lifts, water hygiene and damp and mould. Hybrid working is available, with two days a week in their West Yorkshire office Responsibilities of the Compliance Manager: Managing statutory and non-statutory compliance for their housing stock surrounding gas, water hygiene, electric, lifts, asbestos and damp and mould Procuring, tendering and managing internal and external contracts Ensuring contract and compliance agreements are fulfilled Accurately capturing and recording all compliance data Working with the Head of Service to develop systems, processes and reporting to support improvements to compliance data Overseeing the planning, delivery and procurement of maintenance contracts Managing a team of x 3 Officers and x1 Administrator Requirements of the Compliance Manager: Previous experience managing statutory and non-statutory in social housing or a related environment Strong leadership and stakeholder management experience Willingness to undergo a basic DBS check Benefits of the Compliance Manager: 26 days annual leave + bank holidays (rising to 31) with opportunity to buy and sell back Cycle to work scheme Health Cash Plan Hybrid working Flexible working policy Option of a nine day fortnight or compressed hours Group pension matched up to 9% To be considered for this exciting role, please contact Bethan Hall (Associate Director) at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with
Oct 16, 2025
Full time
Compliance Manager 47,000 West Yorkshire Permanent 37 hours pw Hamilton Woods Associates are currently working on behalf of a housing association, who are recruiting for a Compliance Manager on a permanent basis. The purpose of the role will be to act as the lead for landlord compliance and customer safety across their housing stock, including compliance related to; electrical safety, gas safety, asbestos management, lifts, water hygiene and damp and mould. Hybrid working is available, with two days a week in their West Yorkshire office Responsibilities of the Compliance Manager: Managing statutory and non-statutory compliance for their housing stock surrounding gas, water hygiene, electric, lifts, asbestos and damp and mould Procuring, tendering and managing internal and external contracts Ensuring contract and compliance agreements are fulfilled Accurately capturing and recording all compliance data Working with the Head of Service to develop systems, processes and reporting to support improvements to compliance data Overseeing the planning, delivery and procurement of maintenance contracts Managing a team of x 3 Officers and x1 Administrator Requirements of the Compliance Manager: Previous experience managing statutory and non-statutory in social housing or a related environment Strong leadership and stakeholder management experience Willingness to undergo a basic DBS check Benefits of the Compliance Manager: 26 days annual leave + bank holidays (rising to 31) with opportunity to buy and sell back Cycle to work scheme Health Cash Plan Hybrid working Flexible working policy Option of a nine day fortnight or compressed hours Group pension matched up to 9% To be considered for this exciting role, please contact Bethan Hall (Associate Director) at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with
Complaint Investigator Location: Training in Pitsea, SS13 for 1 week. After this can be based in either Pitsea. Ealing or Westminster Bridge depending on your location. Hybrid working Job Type: 2x Temp contracts available - 1 month rolling contract Hourly rate: London- PAYE 17.85 / Umbrella 22.59 per hour We are seeking a dedicated Complaint Investigator to join a Contact Centre & Complaints department. This role is essential for investigating and resolving complaints raised by residents, ensuring compliance with the 2024 Housing Ombudsman Complaint Handling Code. The successful candidate will play a crucial role in maintaining strong relationships with residents and promoting a positive complaint-handling culture. Day-to-day of the role: Conduct detailed investigations into resident complaints, ensuring all relevant information is gathered and analysed to provide fair resolutions. Collaborate closely with internal teams and external contractors to gather evidence and resolve complaints. Ensure all complaint-handling activities comply with the Housing Ombudsman Complaint Handling Code and other regulatory requirements. Document all complaint-related interactions in the CRM system, maintaining transparency and accurate record-keeping. Provide feedback to management and other teams on recurring issues to help drive service improvement and reduce complaint volumes. Required Skills & Qualifications: Proven experience in a similar role within a contact centre or customer service environment. Preferred experience in social housing or a similar public sector service environment. In-depth knowledge of the Housing Ombudsman Complaint Handling Code. Excellent communication skills, both verbal and written, across telephone and digital platforms. Strong organisational and time management skills, with the ability to meet SLAs. Proficiency in CRM systems, contact centre software (Genesys), and digital communication tools. Demonstrable experience working in a complaint setting. Customer-focused, adaptable, flexible, and resilient, especially when managing escalated or complex issues. To apply for the Complaint Investigator position, please submit your CV detailing your relevant experience.
Oct 16, 2025
Seasonal
Complaint Investigator Location: Training in Pitsea, SS13 for 1 week. After this can be based in either Pitsea. Ealing or Westminster Bridge depending on your location. Hybrid working Job Type: 2x Temp contracts available - 1 month rolling contract Hourly rate: London- PAYE 17.85 / Umbrella 22.59 per hour We are seeking a dedicated Complaint Investigator to join a Contact Centre & Complaints department. This role is essential for investigating and resolving complaints raised by residents, ensuring compliance with the 2024 Housing Ombudsman Complaint Handling Code. The successful candidate will play a crucial role in maintaining strong relationships with residents and promoting a positive complaint-handling culture. Day-to-day of the role: Conduct detailed investigations into resident complaints, ensuring all relevant information is gathered and analysed to provide fair resolutions. Collaborate closely with internal teams and external contractors to gather evidence and resolve complaints. Ensure all complaint-handling activities comply with the Housing Ombudsman Complaint Handling Code and other regulatory requirements. Document all complaint-related interactions in the CRM system, maintaining transparency and accurate record-keeping. Provide feedback to management and other teams on recurring issues to help drive service improvement and reduce complaint volumes. Required Skills & Qualifications: Proven experience in a similar role within a contact centre or customer service environment. Preferred experience in social housing or a similar public sector service environment. In-depth knowledge of the Housing Ombudsman Complaint Handling Code. Excellent communication skills, both verbal and written, across telephone and digital platforms. Strong organisational and time management skills, with the ability to meet SLAs. Proficiency in CRM systems, contact centre software (Genesys), and digital communication tools. Demonstrable experience working in a complaint setting. Customer-focused, adaptable, flexible, and resilient, especially when managing escalated or complex issues. To apply for the Complaint Investigator position, please submit your CV detailing your relevant experience.
Contracts Administration Officer Guildford area (hybrid/office-based) Temporary (with potential for extension) Pay: £18 per hour Are you a highly organised and detail-driven administrator who enjoys keeping things running smoothly behind the scenes? We re looking for a Contracts Administration Officer to join a busy Housing Property Services team, supporting the effective management of property-related contracts and service agreements. In this role, you ll play a vital part in ensuring that maintenance and compliance works are delivered efficiently and to a high standard. From maintaining accurate contract records to coordinating payments and tracking contractor performance, your work will help keep essential housing services running safely and effectively. What you ll be doing: Maintaining and updating records of contracts, service agreements, and work instructions. Supporting procurement activities and ensuring documentation is accurate and compliant. Tracking contractor performance and progress against agreed targets. Processing applications for payment, purchase orders, and invoices promptly. Liaising with internal teams, suppliers, and contractors to ensure smooth communication and workflow. Assisting with reports, audits, and performance reviews. Supporting continuous improvements to contract management systems and administrative processes. What we re looking for: Strong organisational skills and great attention to detail. Experience working in a property, housing, or contract administration environment. Confidence using IT systems (Excel, Word, and contract management databases). Excellent communication skills and a proactive approach to problem-solving. Ability to manage competing priorities and deadlines in a fast-paced environment. This is an excellent opportunity to join a professional and supportive team where your work will have a real impact on service quality and customer satisfaction. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Oct 16, 2025
Seasonal
Contracts Administration Officer Guildford area (hybrid/office-based) Temporary (with potential for extension) Pay: £18 per hour Are you a highly organised and detail-driven administrator who enjoys keeping things running smoothly behind the scenes? We re looking for a Contracts Administration Officer to join a busy Housing Property Services team, supporting the effective management of property-related contracts and service agreements. In this role, you ll play a vital part in ensuring that maintenance and compliance works are delivered efficiently and to a high standard. From maintaining accurate contract records to coordinating payments and tracking contractor performance, your work will help keep essential housing services running safely and effectively. What you ll be doing: Maintaining and updating records of contracts, service agreements, and work instructions. Supporting procurement activities and ensuring documentation is accurate and compliant. Tracking contractor performance and progress against agreed targets. Processing applications for payment, purchase orders, and invoices promptly. Liaising with internal teams, suppliers, and contractors to ensure smooth communication and workflow. Assisting with reports, audits, and performance reviews. Supporting continuous improvements to contract management systems and administrative processes. What we re looking for: Strong organisational skills and great attention to detail. Experience working in a property, housing, or contract administration environment. Confidence using IT systems (Excel, Word, and contract management databases). Excellent communication skills and a proactive approach to problem-solving. Ability to manage competing priorities and deadlines in a fast-paced environment. This is an excellent opportunity to join a professional and supportive team where your work will have a real impact on service quality and customer satisfaction. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Location: Sandown, Isle of Wight Contract Type: Temp to Perm Summary We are seeking an experienced General Foreman to strengthen our operations team based in Sandown, Isle of Wight. The successful candidate will work closely with the Project Manager and Contracts Manager to deliver civil engineering schemes efficiently and safely. This role involves managing and coordinating site activities in line with the programme, ensuring quality standards are met, and that only trained and experienced operatives are engaged on site. The General Foreman will undertake monthly Safety, Health, and Environmental (SHE) reviews with suppliers and specialists, deliver site inductions and toolbox talks, and maintain records of these briefings. They will assist the Project Manager in planning works, advising on specialist strengths and concerns, and reviewing daily outputs and programme progress. A thorough understanding of specialist contract conditions and resource monitoring is essential to support successful project delivery. Key Responsibilities Manage and coordinate site activities to meet programme requirements Review daily outputs and report progress to the Project Manager Ensure delivery of a quality product and compliance with health, safety, and environmental standards Engage only adequately trained and experienced operatives on site Conduct monthly SHE reviews with suppliers and specialists Deliver site inductions and regular toolbox talks, maintaining accurate records Assist in planning and advising on best work approaches and specialist input Monitor resources and outputs against the programme Maintain full awareness of specialist contract conditions and attendances Skills Recognised civil engineering experience in relevant field Strong understanding of engineering principles Extensive technical knowledge of construction techniques and best practices Health & Safety and Environmental management training (e.g., IOSH) Ability to manage and coordinate site teams effectively Competent in planning and programme review Strong communication and leadership skills Experience in delivering site inductions and toolbox talks Ability to conduct SHE reviews and maintain compliance Resource monitoring and reporting skills Certifications & Standards IOSH or equivalent Health & Safety training (essential) HNC/HND in Civil Engineering (desirable) Traffic Management Lantra 12a/b qualification (desirable) Traffic Safety Control Officer (TSCO) qualification (desirable) Vocational training with project supervision experience (desirable) Please send CVs to (url removed)
Oct 15, 2025
Contract
Location: Sandown, Isle of Wight Contract Type: Temp to Perm Summary We are seeking an experienced General Foreman to strengthen our operations team based in Sandown, Isle of Wight. The successful candidate will work closely with the Project Manager and Contracts Manager to deliver civil engineering schemes efficiently and safely. This role involves managing and coordinating site activities in line with the programme, ensuring quality standards are met, and that only trained and experienced operatives are engaged on site. The General Foreman will undertake monthly Safety, Health, and Environmental (SHE) reviews with suppliers and specialists, deliver site inductions and toolbox talks, and maintain records of these briefings. They will assist the Project Manager in planning works, advising on specialist strengths and concerns, and reviewing daily outputs and programme progress. A thorough understanding of specialist contract conditions and resource monitoring is essential to support successful project delivery. Key Responsibilities Manage and coordinate site activities to meet programme requirements Review daily outputs and report progress to the Project Manager Ensure delivery of a quality product and compliance with health, safety, and environmental standards Engage only adequately trained and experienced operatives on site Conduct monthly SHE reviews with suppliers and specialists Deliver site inductions and regular toolbox talks, maintaining accurate records Assist in planning and advising on best work approaches and specialist input Monitor resources and outputs against the programme Maintain full awareness of specialist contract conditions and attendances Skills Recognised civil engineering experience in relevant field Strong understanding of engineering principles Extensive technical knowledge of construction techniques and best practices Health & Safety and Environmental management training (e.g., IOSH) Ability to manage and coordinate site teams effectively Competent in planning and programme review Strong communication and leadership skills Experience in delivering site inductions and toolbox talks Ability to conduct SHE reviews and maintain compliance Resource monitoring and reporting skills Certifications & Standards IOSH or equivalent Health & Safety training (essential) HNC/HND in Civil Engineering (desirable) Traffic Management Lantra 12a/b qualification (desirable) Traffic Safety Control Officer (TSCO) qualification (desirable) Vocational training with project supervision experience (desirable) Please send CVs to (url removed)
Guildmore Planned Works team is seeking a proactive and experienced Site Manager to join us on a permanent basis. Reporting to the Contracts Manager, you will be responsible for the onsite supervision of supply chain partners, ensuring the timely delivery of contracted work orders to high-quality standards. You ll ensure that all works are delivered in compliance with contract specifications, health and safety regulations, and customer satisfaction requirements. Ideally, you will have experience in fire safety disciplines including fire stopping, fire door remediation, and related compliance works making this an excellent opportunity for someone with a background in planned maintenance and safety-critical environments. Key ResponsibilitiesPlanning & Delivery Review all work orders and specifications before authorising commencement, identifying and reporting any discrepancies to the Operations Manager. Continuously review and update the contract works programme, focusing on critical path issues to avoid delays. Prepare, manage, and monitor RAMS (Risk Assessments and Method Statements) and toolbox talks, ensuring strict adherence to Health & Safety regulations. Record and log instructions, variations, and additional works as directed by the client, providing early warnings on potential delays or disruptions. Collaborate closely with the Resident Liaison Officer (RLO) and administrators, providing timely updates on planned activities to facilitate clear communication with residents. Produce detailed property condition reports and photographic records prior to the start of any works. Plan, program, and coordinate the activities of operatives and the supply chain to ensure efficient and timely progress with minimal disruption to residents. Compliance & Quality Ensure all operatives and subcontractors are properly inducted and adhere to site safety protocols, including the use of PPE. Conduct regular site inspections to monitor progress, ensuring alignment with project specifications and schedules. Liaise with the project Quantity Surveyor to stay informed of commercial requirements and potential risks. Plan and review work carried out by operatives and subcontractors, addressing any issues promptly. Prepare snagging lists and confirm satisfactory visual inspections of works at the earliest opportunity. Adhere to the Guildmore Quality, Environmental, and Management System (QEMS), ensuring timely and accurate site reports. Uphold strict confidentiality and compliance with all company policies and procedures. Leadership & Representation Act as a representative of Guildmore, promoting equality, diversity, and inclusion in all activities. Champion our Safety-First culture and support sustainability and environmental improvement initiatives. Candidate RequirementsEssential Experience working in social housing. Solid understanding of planned works, including internal and external refurbishments. Strong Health & Safety awareness and site management skills. Commercial awareness and ability to manage operational costs and risks. Client management and effective communication experience. Experience in managing supply chains and subcontractors. Desirable Experience in fire safety works, including: Fire stopping Fire door inspections and remediation Compliance with post-Grenfell fire safety regulations Awareness of ISO 9001 & 14001 standards and commitment to quality and environmental compliance. What We Offer Competitive salary and benefits package. A supportive, family-owned company culture that values collaboration, respect, and long-term relationships. Career development and training opportunities in a growing, mission-driven business.
Oct 15, 2025
Full time
Guildmore Planned Works team is seeking a proactive and experienced Site Manager to join us on a permanent basis. Reporting to the Contracts Manager, you will be responsible for the onsite supervision of supply chain partners, ensuring the timely delivery of contracted work orders to high-quality standards. You ll ensure that all works are delivered in compliance with contract specifications, health and safety regulations, and customer satisfaction requirements. Ideally, you will have experience in fire safety disciplines including fire stopping, fire door remediation, and related compliance works making this an excellent opportunity for someone with a background in planned maintenance and safety-critical environments. Key ResponsibilitiesPlanning & Delivery Review all work orders and specifications before authorising commencement, identifying and reporting any discrepancies to the Operations Manager. Continuously review and update the contract works programme, focusing on critical path issues to avoid delays. Prepare, manage, and monitor RAMS (Risk Assessments and Method Statements) and toolbox talks, ensuring strict adherence to Health & Safety regulations. Record and log instructions, variations, and additional works as directed by the client, providing early warnings on potential delays or disruptions. Collaborate closely with the Resident Liaison Officer (RLO) and administrators, providing timely updates on planned activities to facilitate clear communication with residents. Produce detailed property condition reports and photographic records prior to the start of any works. Plan, program, and coordinate the activities of operatives and the supply chain to ensure efficient and timely progress with minimal disruption to residents. Compliance & Quality Ensure all operatives and subcontractors are properly inducted and adhere to site safety protocols, including the use of PPE. Conduct regular site inspections to monitor progress, ensuring alignment with project specifications and schedules. Liaise with the project Quantity Surveyor to stay informed of commercial requirements and potential risks. Plan and review work carried out by operatives and subcontractors, addressing any issues promptly. Prepare snagging lists and confirm satisfactory visual inspections of works at the earliest opportunity. Adhere to the Guildmore Quality, Environmental, and Management System (QEMS), ensuring timely and accurate site reports. Uphold strict confidentiality and compliance with all company policies and procedures. Leadership & Representation Act as a representative of Guildmore, promoting equality, diversity, and inclusion in all activities. Champion our Safety-First culture and support sustainability and environmental improvement initiatives. Candidate RequirementsEssential Experience working in social housing. Solid understanding of planned works, including internal and external refurbishments. Strong Health & Safety awareness and site management skills. Commercial awareness and ability to manage operational costs and risks. Client management and effective communication experience. Experience in managing supply chains and subcontractors. Desirable Experience in fire safety works, including: Fire stopping Fire door inspections and remediation Compliance with post-Grenfell fire safety regulations Awareness of ISO 9001 & 14001 standards and commitment to quality and environmental compliance. What We Offer Competitive salary and benefits package. A supportive, family-owned company culture that values collaboration, respect, and long-term relationships. Career development and training opportunities in a growing, mission-driven business.
Sustainable Building Services
Skelmersdale, Lancashire
Tenant Liaison Officer Location : Skelmersdale, WN8 9TW Salary : £27,000 with a car allowance of £3,000 pa. Contract : Full time, permanent. Hours of Work: 8am 5pm Mon Thurs, 8am 4.30pm Friday Benefits: Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! We are now recruiting for a Tenant Liaison Officer to join our growing team, assuming responsibility for managing the customer / resident journey whilst following the client and company engagement procedures. In addition to this, as our Tenant Liaison Officer, you will be responsible for: Consulting and supporting residents prior to, during and after works to their homes ensuring high levels of customer satisfaction. Identifying vulnerable tenants and any additional needs they might need accommodated. Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies. Ensuring that any problems/issues are dealt with promptly. Managing the customer/resident journey whilst following the client and company engagement procedures. Developing effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders, the local community, and the Customer Care department. Carry out: choice events, consultation events and individual consultation with residents regarding future work. Carrying out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence. Completing resident profiling and working with the site management team to implement effective working practices. Agreeing access arrangements with the resident and book appointments to enable the work to their home. Ensuring relevant communication packs are set up for new contracts. Involvement in Social Value Returns, identifying, organising and participating in community based events. In order to be successful in this role you must have: A minimum of 1 year working in a customer facing role within the construction industry. A full UK Driving license. GCSE s and above, or equivalent qualification. The ability to efficiently organise a fluctuating workload. Customer service skills alongside strong and effective communication skills. An understanding of H&S regulations and working practices relating to construction sites. It would be great if you had: A basic understanding of retrofit. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.
Oct 15, 2025
Full time
Tenant Liaison Officer Location : Skelmersdale, WN8 9TW Salary : £27,000 with a car allowance of £3,000 pa. Contract : Full time, permanent. Hours of Work: 8am 5pm Mon Thurs, 8am 4.30pm Friday Benefits: Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! We are now recruiting for a Tenant Liaison Officer to join our growing team, assuming responsibility for managing the customer / resident journey whilst following the client and company engagement procedures. In addition to this, as our Tenant Liaison Officer, you will be responsible for: Consulting and supporting residents prior to, during and after works to their homes ensuring high levels of customer satisfaction. Identifying vulnerable tenants and any additional needs they might need accommodated. Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies. Ensuring that any problems/issues are dealt with promptly. Managing the customer/resident journey whilst following the client and company engagement procedures. Developing effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders, the local community, and the Customer Care department. Carry out: choice events, consultation events and individual consultation with residents regarding future work. Carrying out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence. Completing resident profiling and working with the site management team to implement effective working practices. Agreeing access arrangements with the resident and book appointments to enable the work to their home. Ensuring relevant communication packs are set up for new contracts. Involvement in Social Value Returns, identifying, organising and participating in community based events. In order to be successful in this role you must have: A minimum of 1 year working in a customer facing role within the construction industry. A full UK Driving license. GCSE s and above, or equivalent qualification. The ability to efficiently organise a fluctuating workload. Customer service skills alongside strong and effective communication skills. An understanding of H&S regulations and working practices relating to construction sites. It would be great if you had: A basic understanding of retrofit. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.
Great Places Housing Association
Northenden, Manchester
Development Project Manager (Post Contract) Salary £43,489 Location Manchester Permanent, Full Time Reporting to the Development Programme Manager, the Development Project Manager s key responsibilities, as an essential member of the team, is to project manage the delivery of projects to agreed time, cost and quality parameters. What you ll be doing To project manage the delivery of post-contract projects within the organisation s development programme to agreed time, cost and quality parameters; To deliver excellent customer service to all stakeholders including customers, internal colleagues and external partners; To manage the delivery of post-completion customer journey processes; Negotiate post-contract construction contract instructions to deliver best value for money for the association; Management of appointed contractors, consultants, solicitors, valuers, etc. in line with contracts, appointment letters and service briefs; Oversee the discharge of planning conditions; Prepare and maintain scheme appraisals and cashflow forecasts within the parameters of annual budgets, forecasts and targets, using the association s appraisal and cashflow management software Proval & Sequel; Liaison with consultants, solicitors, valuers, local authority, Homes England officers, contractors, developers, and all internal departments to ensure effective communication; Financial management of post-contract projects, including coding and payment of invoices and monitoring of cashflows to ensure they remain within approved budgets; Undertake contract management and administration, including attendance at site meetings, progress review visits, and pre-start meetings alongside the pre-contract project manager; Monitor and report on risks associated with schemes; Maintain and update records in line with the Development Procedure Guide, capturing lessons learnt; Completion of Project Journal and KPI workbook to monitor progress and review success of schemes; Prepare written reports for approval by Executive Directors and/or Board of Management; Administration of scheme developments, ensuring delivery to agreed timetables, budgets, the Development Procedure Guide and Homes England audit compliance checklist; Share information with internal departments at handover (e.g. Sequel property attributes, H&S files, address schedules, warranty information); Prepare/obtain and complete the input of all information required at Practical Completion stage for the Homes England IMS system; Preparation of files for audit and submission to lending authorities in accordance with Great Places and funders requirements; Manage schemes during the defects liability period, including following up reported defects and liaising with customers and contractors; Review customer satisfaction outcomes on projects to ensure the customer journey is understood and a positive moving-in experience delivered; Assist colleagues with information gathering, investigations, warranty claims and rectification works related to latent defects; Assist with reviewing and improving the post-contract elements of the Development Procedure Guide in line with lessons learnt; Assist in the preparation of bids for funding within agreed timetables; Represent Great Places at external meetings with agencies, funders, tenants, residents and others as appropriate, including some outside usual hours; Liaise with outside agencies for whom Great Places undertakes development work, providing the same high standard of administration as in-house projects; Work closely with colleagues in the pre-contract team to ensure the smooth and compliant handover of schemes into post-contract management. What you ll need Educated to degree level or equivalent or work experience demonstrating graduate level ability; Qualified to minimum GCSE grade C or equivalent in English and maths Relevant professional memberships are desirable. Previous experience in a property development role. Project management experience and track record of delivery on time, on budget and to high quality standards. Knowledge of the property development process, the built environment and principles of good design. Knowledge of construction contract management. Experience of working within a prescribed framework but ability to think creatively to resolve problems. Experience of using SDS Proval and Sequel (or other similar appraisal and cashflow management software). Excellent verbal and written communication skills. Self-sufficiency in terms of admin. IT literate with day to day software such as Microsoft Outlook, Excel, Word and PowerPoint. Excellent customer service skills. Familiarity with Homes England s requirements. Understanding of housing market dynamics. Other relevant experience in regeneration and/or community development What we need from you A passion for customer service You will be required to attend a number of face-to-face training sessions as well as virtual sessions and e-learning. This part of your role is vital and of equal importance as the day-to-day aspects Ability to develop Great Places profile with a variety of partners and generate new business. Proven relationship builder and influencer with stakeholders Ability to liaise with other departments to ensure delivery of wider corporate goals Ability to produce accurate and concise reports, including cashflow reports Ability to represent Great Places at a variety of levels Self-sufficiency in terms of administration, preparing letters and reports, accurate filing etc. Ability to produce development appraisals The ability to motivate, inspire and influence a large and diverse workforce by example and persuasion The ability to develop and project a positive image of Great Places through personal, written and oral skills An ability to recognise, develop and effectively promote new opportunities Commitment to providing excellent line management for others What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets. Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
Oct 15, 2025
Full time
Development Project Manager (Post Contract) Salary £43,489 Location Manchester Permanent, Full Time Reporting to the Development Programme Manager, the Development Project Manager s key responsibilities, as an essential member of the team, is to project manage the delivery of projects to agreed time, cost and quality parameters. What you ll be doing To project manage the delivery of post-contract projects within the organisation s development programme to agreed time, cost and quality parameters; To deliver excellent customer service to all stakeholders including customers, internal colleagues and external partners; To manage the delivery of post-completion customer journey processes; Negotiate post-contract construction contract instructions to deliver best value for money for the association; Management of appointed contractors, consultants, solicitors, valuers, etc. in line with contracts, appointment letters and service briefs; Oversee the discharge of planning conditions; Prepare and maintain scheme appraisals and cashflow forecasts within the parameters of annual budgets, forecasts and targets, using the association s appraisal and cashflow management software Proval & Sequel; Liaison with consultants, solicitors, valuers, local authority, Homes England officers, contractors, developers, and all internal departments to ensure effective communication; Financial management of post-contract projects, including coding and payment of invoices and monitoring of cashflows to ensure they remain within approved budgets; Undertake contract management and administration, including attendance at site meetings, progress review visits, and pre-start meetings alongside the pre-contract project manager; Monitor and report on risks associated with schemes; Maintain and update records in line with the Development Procedure Guide, capturing lessons learnt; Completion of Project Journal and KPI workbook to monitor progress and review success of schemes; Prepare written reports for approval by Executive Directors and/or Board of Management; Administration of scheme developments, ensuring delivery to agreed timetables, budgets, the Development Procedure Guide and Homes England audit compliance checklist; Share information with internal departments at handover (e.g. Sequel property attributes, H&S files, address schedules, warranty information); Prepare/obtain and complete the input of all information required at Practical Completion stage for the Homes England IMS system; Preparation of files for audit and submission to lending authorities in accordance with Great Places and funders requirements; Manage schemes during the defects liability period, including following up reported defects and liaising with customers and contractors; Review customer satisfaction outcomes on projects to ensure the customer journey is understood and a positive moving-in experience delivered; Assist colleagues with information gathering, investigations, warranty claims and rectification works related to latent defects; Assist with reviewing and improving the post-contract elements of the Development Procedure Guide in line with lessons learnt; Assist in the preparation of bids for funding within agreed timetables; Represent Great Places at external meetings with agencies, funders, tenants, residents and others as appropriate, including some outside usual hours; Liaise with outside agencies for whom Great Places undertakes development work, providing the same high standard of administration as in-house projects; Work closely with colleagues in the pre-contract team to ensure the smooth and compliant handover of schemes into post-contract management. What you ll need Educated to degree level or equivalent or work experience demonstrating graduate level ability; Qualified to minimum GCSE grade C or equivalent in English and maths Relevant professional memberships are desirable. Previous experience in a property development role. Project management experience and track record of delivery on time, on budget and to high quality standards. Knowledge of the property development process, the built environment and principles of good design. Knowledge of construction contract management. Experience of working within a prescribed framework but ability to think creatively to resolve problems. Experience of using SDS Proval and Sequel (or other similar appraisal and cashflow management software). Excellent verbal and written communication skills. Self-sufficiency in terms of admin. IT literate with day to day software such as Microsoft Outlook, Excel, Word and PowerPoint. Excellent customer service skills. Familiarity with Homes England s requirements. Understanding of housing market dynamics. Other relevant experience in regeneration and/or community development What we need from you A passion for customer service You will be required to attend a number of face-to-face training sessions as well as virtual sessions and e-learning. This part of your role is vital and of equal importance as the day-to-day aspects Ability to develop Great Places profile with a variety of partners and generate new business. Proven relationship builder and influencer with stakeholders Ability to liaise with other departments to ensure delivery of wider corporate goals Ability to produce accurate and concise reports, including cashflow reports Ability to represent Great Places at a variety of levels Self-sufficiency in terms of administration, preparing letters and reports, accurate filing etc. Ability to produce development appraisals The ability to motivate, inspire and influence a large and diverse workforce by example and persuasion The ability to develop and project a positive image of Great Places through personal, written and oral skills An ability to recognise, develop and effectively promote new opportunities Commitment to providing excellent line management for others What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets. Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
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