We re looking for a skilled Property Compliance and Asset Officer to help deliver safe, compliant, and well-maintained housing across multiple sites. You ll manage property compliance programmes, support maintenance operations, and ensure high standards of safety and service delivery. Location: London (multi-site) Contract: Permanent, Full-time Salary: £35,000 per annum + benefits Key Responsibilities Oversee statutory compliance programmes (gas, electrical, asbestos, water hygiene, fire safety, lifts, etc.). Manage contractors and monitor maintenance performance. Maintain accurate compliance records and performance reports. Support budget management and contract administration. Conduct site inspections and ensure adherence to H&S standards. About You Qualified or experienced in property maintenance or compliance management. Confident managing contractors and liaising with stakeholders. Strong organisational and IT skills. Experience in housing, facilities, or asset management is desirable. If this sounds like you and you re keen to join an organisation making a real impact through safe and compliant housing, then please do get in touch! For more information, please submit your CV to Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Oct 18, 2025
Full time
We re looking for a skilled Property Compliance and Asset Officer to help deliver safe, compliant, and well-maintained housing across multiple sites. You ll manage property compliance programmes, support maintenance operations, and ensure high standards of safety and service delivery. Location: London (multi-site) Contract: Permanent, Full-time Salary: £35,000 per annum + benefits Key Responsibilities Oversee statutory compliance programmes (gas, electrical, asbestos, water hygiene, fire safety, lifts, etc.). Manage contractors and monitor maintenance performance. Maintain accurate compliance records and performance reports. Support budget management and contract administration. Conduct site inspections and ensure adherence to H&S standards. About You Qualified or experienced in property maintenance or compliance management. Confident managing contractors and liaising with stakeholders. Strong organisational and IT skills. Experience in housing, facilities, or asset management is desirable. If this sounds like you and you re keen to join an organisation making a real impact through safe and compliant housing, then please do get in touch! For more information, please submit your CV to Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Compliance Manager 47,000 West Yorkshire Permanent 37 hours pw Hamilton Woods Associates are currently working on behalf of a housing association, who are recruiting for a Compliance Manager on a permanent basis. The purpose of the role will be to act as the lead for landlord compliance and customer safety across their housing stock, including compliance related to; electrical safety, gas safety, asbestos management, lifts, water hygiene and damp and mould. Hybrid working is available, with two days a week in their West Yorkshire office Responsibilities of the Compliance Manager: Managing statutory and non-statutory compliance for their housing stock surrounding gas, water hygiene, electric, lifts, asbestos and damp and mould Procuring, tendering and managing internal and external contracts Ensuring contract and compliance agreements are fulfilled Accurately capturing and recording all compliance data Working with the Head of Service to develop systems, processes and reporting to support improvements to compliance data Overseeing the planning, delivery and procurement of maintenance contracts Managing a team of x 3 Officers and x1 Administrator Requirements of the Compliance Manager: Previous experience managing statutory and non-statutory in social housing or a related environment Strong leadership and stakeholder management experience Willingness to undergo a basic DBS check Benefits of the Compliance Manager: 26 days annual leave + bank holidays (rising to 31) with opportunity to buy and sell back Cycle to work scheme Health Cash Plan Hybrid working Flexible working policy Option of a nine day fortnight or compressed hours Group pension matched up to 9% To be considered for this exciting role, please contact Bethan Hall (Associate Director) at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with
Oct 16, 2025
Full time
Compliance Manager 47,000 West Yorkshire Permanent 37 hours pw Hamilton Woods Associates are currently working on behalf of a housing association, who are recruiting for a Compliance Manager on a permanent basis. The purpose of the role will be to act as the lead for landlord compliance and customer safety across their housing stock, including compliance related to; electrical safety, gas safety, asbestos management, lifts, water hygiene and damp and mould. Hybrid working is available, with two days a week in their West Yorkshire office Responsibilities of the Compliance Manager: Managing statutory and non-statutory compliance for their housing stock surrounding gas, water hygiene, electric, lifts, asbestos and damp and mould Procuring, tendering and managing internal and external contracts Ensuring contract and compliance agreements are fulfilled Accurately capturing and recording all compliance data Working with the Head of Service to develop systems, processes and reporting to support improvements to compliance data Overseeing the planning, delivery and procurement of maintenance contracts Managing a team of x 3 Officers and x1 Administrator Requirements of the Compliance Manager: Previous experience managing statutory and non-statutory in social housing or a related environment Strong leadership and stakeholder management experience Willingness to undergo a basic DBS check Benefits of the Compliance Manager: 26 days annual leave + bank holidays (rising to 31) with opportunity to buy and sell back Cycle to work scheme Health Cash Plan Hybrid working Flexible working policy Option of a nine day fortnight or compressed hours Group pension matched up to 9% To be considered for this exciting role, please contact Bethan Hall (Associate Director) at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with
Are you passionate about delivering high-quality housing services that make a real difference in people's lives? Join our Local Authority client as a Housing / Tenancy Officer and be the face of their housing service in the community. Housing / Tenancy Officer - 5 positions available! Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - 3 months with likely extension 21.72 per hour PAYE / 28.68 per hour Umbrella Hybrid Working - min. 3 days in office / visits, remainder at home IT equipment provided ASAP start About the Role As a Housing Officer, you'll be responsible for managing a defined patch of council properties, ensuring tenants and leaseholders receive excellent, customer-focused housing management services. You'll work closely with residents, internal teams, and external partners to improve satisfaction, tackle anti-social behaviour, and support sustainable tenancies. Key Responsibilities Deliver visible, responsive estate and tenancy management services Investigate and resolve anti-social behaviour cases Conduct tenancy, property, and estate inspections Enforce tenancy and lease agreements, including legal proceedings Collaborate with internal teams and external agencies to support vulnerable residents Respond to enquiries from councillors, MPs, and resident groups Promote community engagement and environmental improvements What We're Looking For Strong knowledge of housing and ASB legislation Proven experience in social housing or a similar environment Excellent communication, problem-solving, and organisational skills Ability to work independently and collaboratively IT proficiency, including Microsoft Office and housing databases Commitment to equality, diversity, and resident empowerment Flexibility to attend meetings and make home visits outside normal hours UK Driving Licence and own vehicle is desirable but not essential These posts are subject to a Basic Level DBS Check. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Oct 16, 2025
Contract
Are you passionate about delivering high-quality housing services that make a real difference in people's lives? Join our Local Authority client as a Housing / Tenancy Officer and be the face of their housing service in the community. Housing / Tenancy Officer - 5 positions available! Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - 3 months with likely extension 21.72 per hour PAYE / 28.68 per hour Umbrella Hybrid Working - min. 3 days in office / visits, remainder at home IT equipment provided ASAP start About the Role As a Housing Officer, you'll be responsible for managing a defined patch of council properties, ensuring tenants and leaseholders receive excellent, customer-focused housing management services. You'll work closely with residents, internal teams, and external partners to improve satisfaction, tackle anti-social behaviour, and support sustainable tenancies. Key Responsibilities Deliver visible, responsive estate and tenancy management services Investigate and resolve anti-social behaviour cases Conduct tenancy, property, and estate inspections Enforce tenancy and lease agreements, including legal proceedings Collaborate with internal teams and external agencies to support vulnerable residents Respond to enquiries from councillors, MPs, and resident groups Promote community engagement and environmental improvements What We're Looking For Strong knowledge of housing and ASB legislation Proven experience in social housing or a similar environment Excellent communication, problem-solving, and organisational skills Ability to work independently and collaboratively IT proficiency, including Microsoft Office and housing databases Commitment to equality, diversity, and resident empowerment Flexibility to attend meetings and make home visits outside normal hours UK Driving Licence and own vehicle is desirable but not essential These posts are subject to a Basic Level DBS Check. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Oct 15, 2025
Contract
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Job Title: Housing Officer Location: Brent Contract Type: Temporary, Full-Time Pay Rate: PAYE 21 Umbrella 27 per hour Overview We're looking for an experienced Housing Officer to provide an efficient, customer-focused housing management service. You'll manage a patch of properties, handle tenancy issues, address ASB, support residents, and ensure estates are well maintained and compliant. Key Duties Manage tenancies, conduct sign-ups, visits, and end-of-tenancy checks. Handle ASB cases, tenancy breaches, and neighbour disputes. Carry out estate inspections and coordinate repairs with contractors. Monitor rent accounts and work with tenants to prevent arrears. Support vulnerable residents and make referrals where needed. Maintain accurate records using Orchard (MRI Enterprise) or similar systems. Requirements Previous experience as a Housing Officer or similar role. Knowledge of tenancy management, housing law, and ASB processes. Strong communication, organisation, and problem-solving skills. Proficiency in housing management systems (Orchard desirable). Full UK driving licence and access to a vehicle for site visits. Offer Competitive hourly rate with weekly pay. Supportive team environment. Opportunity to make a real impact on residents and communities.
Oct 14, 2025
Seasonal
Job Title: Housing Officer Location: Brent Contract Type: Temporary, Full-Time Pay Rate: PAYE 21 Umbrella 27 per hour Overview We're looking for an experienced Housing Officer to provide an efficient, customer-focused housing management service. You'll manage a patch of properties, handle tenancy issues, address ASB, support residents, and ensure estates are well maintained and compliant. Key Duties Manage tenancies, conduct sign-ups, visits, and end-of-tenancy checks. Handle ASB cases, tenancy breaches, and neighbour disputes. Carry out estate inspections and coordinate repairs with contractors. Monitor rent accounts and work with tenants to prevent arrears. Support vulnerable residents and make referrals where needed. Maintain accurate records using Orchard (MRI Enterprise) or similar systems. Requirements Previous experience as a Housing Officer or similar role. Knowledge of tenancy management, housing law, and ASB processes. Strong communication, organisation, and problem-solving skills. Proficiency in housing management systems (Orchard desirable). Full UK driving licence and access to a vehicle for site visits. Offer Competitive hourly rate with weekly pay. Supportive team environment. Opportunity to make a real impact on residents and communities.
Park Avenue a currently recruiting an interim Neighbourhood Officer to work with one of the largest Housing Associations in London and the South East. Reporting to the Area Manager you will be responsible for managing a patch across East Anglia, providing a comprehensive housing management service to tenants on your patch, ensuring a professional and high quality service at all times. Duties will include; Provide a first class housing and tenancy management service to tenants across your patch, resolving queries in an efficient and professional manner. Visiting tenants to ensure that they are adhering to the tenancy agreement. Managing low level ASB and nuisance queries, passing full cases to specialist ASB Officers. Working with the Rent Income department to ensure that any discrepancies in payment are dealt with. Managing voids process, including advertising of voids, assessing new applicants and arranging voids works. Liaise with repairs department to ensure all repairs are completed. This is a fantastic opportunity for a housing officer who is seeking a new challenge. The working pattern is hybrid. A car driver is essential as you will be required to travel across the East Anglia patch. Office attendance of one day in Stratford (East London), the rest of week is agile. For further information please submit your CV in the strictest of confidence.
Oct 14, 2025
Seasonal
Park Avenue a currently recruiting an interim Neighbourhood Officer to work with one of the largest Housing Associations in London and the South East. Reporting to the Area Manager you will be responsible for managing a patch across East Anglia, providing a comprehensive housing management service to tenants on your patch, ensuring a professional and high quality service at all times. Duties will include; Provide a first class housing and tenancy management service to tenants across your patch, resolving queries in an efficient and professional manner. Visiting tenants to ensure that they are adhering to the tenancy agreement. Managing low level ASB and nuisance queries, passing full cases to specialist ASB Officers. Working with the Rent Income department to ensure that any discrepancies in payment are dealt with. Managing voids process, including advertising of voids, assessing new applicants and arranging voids works. Liaise with repairs department to ensure all repairs are completed. This is a fantastic opportunity for a housing officer who is seeking a new challenge. The working pattern is hybrid. A car driver is essential as you will be required to travel across the East Anglia patch. Office attendance of one day in Stratford (East London), the rest of week is agile. For further information please submit your CV in the strictest of confidence.
Interim Neighbourhood Officer We are seeking an Interim Neighbourhood Officer to join a Housing Association in London and the South East. Reporting to the Area Manager, you will manage a patch across East London , delivering a high-quality and proactive housing management service to residents. Key Responsibilities: Provide a responsive and professional tenancy management service, resolving resident queries efficiently. Conduct property and tenancy visits to ensure compliance with tenancy agreements. Manage low-level ASB and nuisance issues , escalating complex cases to specialist officers. Work with the Rent Income team to address payment discrepancies and support arrears recovery. Oversee the voids process , including advertising, shortlisting, and coordinating void works. Liaise with the Repairs team to ensure maintenance issues are completed promptly. Build strong relationships with residents, colleagues, and partner agencies to promote safe and sustainable communities. Requirements: Proven experience in housing management or neighbourhood services . Excellent communication, organisational, and problem-solving skills. Ability to manage a varied caseload independently. Full UK driving licence and access to a vehicle (travel across East Anglia required). Comfortable working in a hybrid and agile environment.
Oct 14, 2025
Contract
Interim Neighbourhood Officer We are seeking an Interim Neighbourhood Officer to join a Housing Association in London and the South East. Reporting to the Area Manager, you will manage a patch across East London , delivering a high-quality and proactive housing management service to residents. Key Responsibilities: Provide a responsive and professional tenancy management service, resolving resident queries efficiently. Conduct property and tenancy visits to ensure compliance with tenancy agreements. Manage low-level ASB and nuisance issues , escalating complex cases to specialist officers. Work with the Rent Income team to address payment discrepancies and support arrears recovery. Oversee the voids process , including advertising, shortlisting, and coordinating void works. Liaise with the Repairs team to ensure maintenance issues are completed promptly. Build strong relationships with residents, colleagues, and partner agencies to promote safe and sustainable communities. Requirements: Proven experience in housing management or neighbourhood services . Excellent communication, organisational, and problem-solving skills. Ability to manage a varied caseload independently. Full UK driving licence and access to a vehicle (travel across East Anglia required). Comfortable working in a hybrid and agile environment.
We're recruiting an experienced and proactive Housing Officer to deliver a high-quality housing management service across a mixed-tenure portfolio. This is an excellent opportunity to join a forward-thinking housing team committed to providing safe, sustainable homes and excellent customer service to residents. The successful candidate will be responsible for managing tenancies from start to finish - ensuring compliance, tackling tenancy breaches, supporting residents to sustain their homes, and helping to build safe and thriving communities. You'll play a key role in resolving complex housing issues, offering guidance to Assistant Housing Officers, and ensuring the service meets high operational and regulatory standards. Experience using Orchard (MRI Enterprise) is preferred, and you'll need to be confident working independently with minimal training or supervision. The Role Manage a defined patch of general needs properties, delivering a proactive and responsive housing management service. Handle tenancy issues including breaches, complaints, and ASB in line with legislation and policy. Conduct tenancy audits, home visits, and estate inspections to ensure properties and neighbourhoods are well maintained. Support residents to sustain their tenancies, including signposting for welfare and financial support where needed. Provide informal advice and guidance to Assistant Housing Officers to ensure consistency across the team. Work collaboratively with internal departments and external agencies to resolve safeguarding concerns and tenancy issues. Maintain accurate and up-to-date case records using the Orchard (MRI Enterprise) system. Ensure all housing services are delivered in accordance with regulatory standards and organisational values. Key Requirements Proven experience in tenancy and neighbourhood management within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and ASB processes. Excellent communication and customer service skills, with a proactive and solution-focused approach. Confident using housing management systems - experience with Orchard (MRI Enterprise) is highly desirable. Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment. Team-oriented mindset, with the ability to support and guide junior colleagues. Full UK driving licence and access to a vehicle for site visits. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Oct 14, 2025
Contract
We're recruiting an experienced and proactive Housing Officer to deliver a high-quality housing management service across a mixed-tenure portfolio. This is an excellent opportunity to join a forward-thinking housing team committed to providing safe, sustainable homes and excellent customer service to residents. The successful candidate will be responsible for managing tenancies from start to finish - ensuring compliance, tackling tenancy breaches, supporting residents to sustain their homes, and helping to build safe and thriving communities. You'll play a key role in resolving complex housing issues, offering guidance to Assistant Housing Officers, and ensuring the service meets high operational and regulatory standards. Experience using Orchard (MRI Enterprise) is preferred, and you'll need to be confident working independently with minimal training or supervision. The Role Manage a defined patch of general needs properties, delivering a proactive and responsive housing management service. Handle tenancy issues including breaches, complaints, and ASB in line with legislation and policy. Conduct tenancy audits, home visits, and estate inspections to ensure properties and neighbourhoods are well maintained. Support residents to sustain their tenancies, including signposting for welfare and financial support where needed. Provide informal advice and guidance to Assistant Housing Officers to ensure consistency across the team. Work collaboratively with internal departments and external agencies to resolve safeguarding concerns and tenancy issues. Maintain accurate and up-to-date case records using the Orchard (MRI Enterprise) system. Ensure all housing services are delivered in accordance with regulatory standards and organisational values. Key Requirements Proven experience in tenancy and neighbourhood management within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and ASB processes. Excellent communication and customer service skills, with a proactive and solution-focused approach. Confident using housing management systems - experience with Orchard (MRI Enterprise) is highly desirable. Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment. Team-oriented mindset, with the ability to support and guide junior colleagues. Full UK driving licence and access to a vehicle for site visits. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Fire Safety Project Manager Bedford, Bedfordshire £51,000 per annum (Plus £2,000 car allowance) Permanent Full time (37 hours per week) About the Role Are you passionate about fire safety and making a real difference in communities? bpha is seeking a dedicated Fire Safety Project Manager to lead fire safety projects and ensure our buildings meet all statutory fire safety obligations. You ll work closely with our Building Safety Manager and Fire Safety Officers, engaging with stakeholders to raise fire safety awareness and drive continuous improvements for our customers, buildings, and communities. Key Responsibilities Plan and deliver fire safety projects, ensuring contractor performance meets defined targets. Oversee projects to meet cost, time, and quality expectations, with regular site inspections and contractual management. Support budget approval processes by preparing scopes of work and estimates. Ensure all works comply with statutory obligations, including CDM Regulations 2015. Chair contractor progress meetings and maintain clear documentation. Audit fire risk assessments and reviews in line with bpha policy. Advise on fire safety measures for new developments and existing stock. Liaise with contractors and regulators to ensure compliance and high standards. Promote fire safety among residents and deliver training to employees. Manage complaints and drive service improvements. Maintain accurate asset data and oversee its integration into management systems. Person Requirements Essential Skills & Attributes: Excellent customer care and commitment to equality and diversity. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. High attention to detail, investigative and problem-solving skills. Experience managing and delivering fire safety projects, including budget management. Knowledge & Experience: Extensive experience in fire safety enforcement or fire risk assessment, including audits in housing properties. Comprehensive understanding of fire safety legislation, codes of practice, and guidance for housing. Experience managing contracts related to fire safety and knowledge of landlord compliance (e.g., asbestos, electrical, gas, lifts, water hygiene). Understanding of construction health and safety legislation (including CDM 2015). Qualifications: Fire risk assessment qualification to at least NVQ Level 4 or equivalent. Degree/diploma in Construction or Building Services, or demonstrable experience. Completion of relevant fire safety courses (Fire Safety Foundation Theory/Practical, Fire Safety Legislation & Risk Assessment Auditing). Please note that bpha reserves the right to close the vacancy prior to the advertised end date upon identification of a suitable candidate. So early applications are encouraged.
Oct 13, 2025
Full time
Fire Safety Project Manager Bedford, Bedfordshire £51,000 per annum (Plus £2,000 car allowance) Permanent Full time (37 hours per week) About the Role Are you passionate about fire safety and making a real difference in communities? bpha is seeking a dedicated Fire Safety Project Manager to lead fire safety projects and ensure our buildings meet all statutory fire safety obligations. You ll work closely with our Building Safety Manager and Fire Safety Officers, engaging with stakeholders to raise fire safety awareness and drive continuous improvements for our customers, buildings, and communities. Key Responsibilities Plan and deliver fire safety projects, ensuring contractor performance meets defined targets. Oversee projects to meet cost, time, and quality expectations, with regular site inspections and contractual management. Support budget approval processes by preparing scopes of work and estimates. Ensure all works comply with statutory obligations, including CDM Regulations 2015. Chair contractor progress meetings and maintain clear documentation. Audit fire risk assessments and reviews in line with bpha policy. Advise on fire safety measures for new developments and existing stock. Liaise with contractors and regulators to ensure compliance and high standards. Promote fire safety among residents and deliver training to employees. Manage complaints and drive service improvements. Maintain accurate asset data and oversee its integration into management systems. Person Requirements Essential Skills & Attributes: Excellent customer care and commitment to equality and diversity. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. High attention to detail, investigative and problem-solving skills. Experience managing and delivering fire safety projects, including budget management. Knowledge & Experience: Extensive experience in fire safety enforcement or fire risk assessment, including audits in housing properties. Comprehensive understanding of fire safety legislation, codes of practice, and guidance for housing. Experience managing contracts related to fire safety and knowledge of landlord compliance (e.g., asbestos, electrical, gas, lifts, water hygiene). Understanding of construction health and safety legislation (including CDM 2015). Qualifications: Fire risk assessment qualification to at least NVQ Level 4 or equivalent. Degree/diploma in Construction or Building Services, or demonstrable experience. Completion of relevant fire safety courses (Fire Safety Foundation Theory/Practical, Fire Safety Legislation & Risk Assessment Auditing). Please note that bpha reserves the right to close the vacancy prior to the advertised end date upon identification of a suitable candidate. So early applications are encouraged.
Skilled Careers is currently working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and retrofit refurbishment project on Social Housing project within the Leicester area. This is a client facing role, you will be responsible for delivering external refurbishment programme within a council building, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including internal fire doors and cladding, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out on-site inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project Site Manager Requirements: SMSTS, First Aid, Gold CSCS or Above, Asbestos Awareness DBS will also be required, this will be only needed if you are successful in getting the job Access to vehicle and in a position to start immediately
Oct 09, 2025
Contract
Skilled Careers is currently working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and retrofit refurbishment project on Social Housing project within the Leicester area. This is a client facing role, you will be responsible for delivering external refurbishment programme within a council building, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including internal fire doors and cladding, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out on-site inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project Site Manager Requirements: SMSTS, First Aid, Gold CSCS or Above, Asbestos Awareness DBS will also be required, this will be only needed if you are successful in getting the job Access to vehicle and in a position to start immediately
We're working with a busy housing service to recruit an experienced and resilient ASB Complex Case Officer. This role focuses on tackling serious and persistent cases of anti-social behaviour (ASB) across the borough, supporting residents, improving community safety, and ensuring compliance with legislation and council policy. You'll be responsible for investigating and managing complex ASB cases from start to finish, working collaboratively with internal teams, external agencies, and enforcement partners to achieve positive outcomes for residents and communities. This is a key position within the wider Housing and Community Safety team - ideal for someone confident, empathetic, and highly organised, with a strong understanding of housing law and enforcement tools. The Role - Manage a caseload of complex and high-risk ASB cases, including harassment, domestic abuse, hate crime, and community safety concerns. - Conduct detailed investigations, gathering witness statements, evidence, and maintaining accurate case records in line with data protection and legal requirements. - Work closely with housing officers, tenancy enforcement, police, social services, and community partners to coordinate multi-agency action plans. - Use a range of enforcement tools and powers under the Anti-Social Behaviour, Crime and Policing Act 2014 - including injunctions, closure orders, and possession proceedings. - Prepare and present cases at court, working closely with legal teams to ensure robust and timely action. - Support and safeguard vulnerable victims and witnesses, providing clear advice and updates throughout the case process. - Promote early intervention and prevention through mediation, support referrals, and partnership working. - Monitor and analyse ASB trends, identifying hotspots and contributing to community safety strategies and policy improvements. Key Requirements - Strong track record in managing complex ASB cases within a local authority, housing association, or police partnership setting. - Excellent knowledge of relevant legislation, including the Housing Act 1985/1996, ASB, Crime and Policing Act 2014, and related case law. - Experience preparing legal documents, witness statements, and evidence for court. - Confident communicator with the ability to influence and engage residents, partner agencies, and enforcement bodies. - Ability to manage sensitive cases involving trauma or safeguarding concerns with discretion and empathy. - Proven collaboration skills and experience working as part of a multi-disciplinary team. - High attention to detail with strong organisational and case management skills. - A full UK driving licence and access to a vehicle is desirable. How To Apply If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed) By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Oct 09, 2025
Contract
We're working with a busy housing service to recruit an experienced and resilient ASB Complex Case Officer. This role focuses on tackling serious and persistent cases of anti-social behaviour (ASB) across the borough, supporting residents, improving community safety, and ensuring compliance with legislation and council policy. You'll be responsible for investigating and managing complex ASB cases from start to finish, working collaboratively with internal teams, external agencies, and enforcement partners to achieve positive outcomes for residents and communities. This is a key position within the wider Housing and Community Safety team - ideal for someone confident, empathetic, and highly organised, with a strong understanding of housing law and enforcement tools. The Role - Manage a caseload of complex and high-risk ASB cases, including harassment, domestic abuse, hate crime, and community safety concerns. - Conduct detailed investigations, gathering witness statements, evidence, and maintaining accurate case records in line with data protection and legal requirements. - Work closely with housing officers, tenancy enforcement, police, social services, and community partners to coordinate multi-agency action plans. - Use a range of enforcement tools and powers under the Anti-Social Behaviour, Crime and Policing Act 2014 - including injunctions, closure orders, and possession proceedings. - Prepare and present cases at court, working closely with legal teams to ensure robust and timely action. - Support and safeguard vulnerable victims and witnesses, providing clear advice and updates throughout the case process. - Promote early intervention and prevention through mediation, support referrals, and partnership working. - Monitor and analyse ASB trends, identifying hotspots and contributing to community safety strategies and policy improvements. Key Requirements - Strong track record in managing complex ASB cases within a local authority, housing association, or police partnership setting. - Excellent knowledge of relevant legislation, including the Housing Act 1985/1996, ASB, Crime and Policing Act 2014, and related case law. - Experience preparing legal documents, witness statements, and evidence for court. - Confident communicator with the ability to influence and engage residents, partner agencies, and enforcement bodies. - Ability to manage sensitive cases involving trauma or safeguarding concerns with discretion and empathy. - Proven collaboration skills and experience working as part of a multi-disciplinary team. - High attention to detail with strong organisational and case management skills. - A full UK driving licence and access to a vehicle is desirable. How To Apply If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed) By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Eden Brown are seeking a temporary ASB Officer working a contract in Manchester Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Oct 09, 2025
Seasonal
Eden Brown are seeking a temporary ASB Officer working a contract in Manchester Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Housing Officer Shrewsbury, Shropshire 33,000 - 35,000 per annum Permanent, Full-Time About the Role Think Recruitment are delighted to be working in partnership with a well-respected housing provider in Shrewsbury who are looking for a dedicated Housing Officer to join their team on a permanent basis. This is an excellent opportunity for someone with a passion for community engagement and tenancy management to make a real difference in residents' lives. As a Housing Officer, you'll be responsible for managing a patch of general needs properties, providing a responsive and proactive housing management service. You'll build strong relationships with tenants, ensure compliance with tenancy agreements, and work collaboratively with internal and external teams to maintain safe and sustainable tenancies. Key Responsibilities Manage a designated patch of properties, acting as the main point of contact for tenants. Deal with tenancy issues including ASB, rent arrears, and tenancy breaches in line with policy. Conduct regular estate inspections and identify improvements to the neighbourhood environment. Support tenants with tenancy sustainment and signpost to appropriate support services. Work closely with income, repairs, and housing support teams to deliver a high-quality, customer-focused service. Maintain accurate records and case notes in line with data protection and organisational policies. About You Experience working in a housing management or tenancy services role. Strong communication and problem-solving skills. Knowledge of housing legislation and tenancy management best practice. Confident in handling challenging situations and resolving disputes effectively. Full UK driving licence and access to a vehicle. What's on Offer Competitive salary and benefits package. Ongoing professional development and training opportunities. Supportive team culture with a focus on work-life balance. Opportunity to make a meaningful impact in the local community. If you're passionate about delivering quality housing services and supporting residents to thrive, we'd love to hear from you. INDPS
Oct 08, 2025
Full time
Housing Officer Shrewsbury, Shropshire 33,000 - 35,000 per annum Permanent, Full-Time About the Role Think Recruitment are delighted to be working in partnership with a well-respected housing provider in Shrewsbury who are looking for a dedicated Housing Officer to join their team on a permanent basis. This is an excellent opportunity for someone with a passion for community engagement and tenancy management to make a real difference in residents' lives. As a Housing Officer, you'll be responsible for managing a patch of general needs properties, providing a responsive and proactive housing management service. You'll build strong relationships with tenants, ensure compliance with tenancy agreements, and work collaboratively with internal and external teams to maintain safe and sustainable tenancies. Key Responsibilities Manage a designated patch of properties, acting as the main point of contact for tenants. Deal with tenancy issues including ASB, rent arrears, and tenancy breaches in line with policy. Conduct regular estate inspections and identify improvements to the neighbourhood environment. Support tenants with tenancy sustainment and signpost to appropriate support services. Work closely with income, repairs, and housing support teams to deliver a high-quality, customer-focused service. Maintain accurate records and case notes in line with data protection and organisational policies. About You Experience working in a housing management or tenancy services role. Strong communication and problem-solving skills. Knowledge of housing legislation and tenancy management best practice. Confident in handling challenging situations and resolving disputes effectively. Full UK driving licence and access to a vehicle. What's on Offer Competitive salary and benefits package. Ongoing professional development and training opportunities. Supportive team culture with a focus on work-life balance. Opportunity to make a meaningful impact in the local community. If you're passionate about delivering quality housing services and supporting residents to thrive, we'd love to hear from you. INDPS
Compliance Officer 3 months Temporary Kirklees, West Yorkshire Hamilton Woods Associates are currently working on behalf of a housing association, who are recruiting for a Compliance Officer on an initial temporary basis The role will ecompass the delivery of an effective and legally compliant asset compliance service , including gas, electricity, fire, asbestos, water hygiene, EPC's. Office working will be required one to two days a week Responsibilities of the Compliance Officer: Procuring, managing and delivering asset compliance programmes including managing external contractors and maximising value for money Holding responsibility for compliance, reinvestment, stock condition and asset data Accurately capturing and recording all compliance data on the Assset Register Assisting with financial planning, budget setting for statutory compliance and reinvestment activity Managing the day-to-day operational delivery of compliance and cyclical programmes Ensuring compliance and cyclical programmes are fully compliant and delivered to time and budget To be considered for this exciting role, please contact Bethan Hall (Associate Director) at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with
Oct 06, 2025
Contract
Compliance Officer 3 months Temporary Kirklees, West Yorkshire Hamilton Woods Associates are currently working on behalf of a housing association, who are recruiting for a Compliance Officer on an initial temporary basis The role will ecompass the delivery of an effective and legally compliant asset compliance service , including gas, electricity, fire, asbestos, water hygiene, EPC's. Office working will be required one to two days a week Responsibilities of the Compliance Officer: Procuring, managing and delivering asset compliance programmes including managing external contractors and maximising value for money Holding responsibility for compliance, reinvestment, stock condition and asset data Accurately capturing and recording all compliance data on the Assset Register Assisting with financial planning, budget setting for statutory compliance and reinvestment activity Managing the day-to-day operational delivery of compliance and cyclical programmes Ensuring compliance and cyclical programmes are fully compliant and delivered to time and budget To be considered for this exciting role, please contact Bethan Hall (Associate Director) at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with
Senior Enforcement Officer - Safer Estates Location: St. Helens / Warrington / Liverpool Salary: 36,221 per annum Contract: 3-month fixed-term We are currently recruiting for an experienced and driven Senior Enforcement Officer to join the Safer Estates team within a respected housing organisation. This is a 6-month fixed-term role focused on managing anti-social behaviour (ASB) cases and supporting the delivery of a high-quality enforcement service to residents. About the Role: As Senior Enforcement Officer, you will play a lead role in overseeing the allocation and progression of ASB cases across the Safer Estates team. You will audit and monitor workloads, provide support on complex issues, and help maintain service standards across the business. This is a key leadership position involving cross-functional collaboration and external stakeholder engagement. Key Responsibilities: Allocate ASB cases and monitor team workloads to ensure timely, effective resolution Conduct regular audits and quality checks on case management Support staff with complex or sensitive cases, providing guidance on legal frameworks and internal policies Liaise with departments and partner agencies to enhance service delivery and community outcomes Manage team performance through one-to-ones, coaching, and development plans Support legal processes by preparing accurate documentation, notices, and evidence Generate performance reports from the QL Housing Management system Attend multi-agency meetings and represent the organisation externally where required Requirements: Proven experience managing ASB cases and knowledge of relevant policies and legislation Strong leadership skills, including team management and performance oversight Experience working in a customer-facing or housing enforcement environment Ability to analyse workloads, identify service improvements, and implement effective solutions Confident communicator, capable of building relationships with internal and external stakeholders Competent in report writing and data analysis using housing management systems (preferably QL) Experience preparing legal documents related to enforcement and tenancy breaches Pre-Employment Checks: Right to work verification Reference checks Qualification verification Occupational health questionnaire DBS check (if required for the role) Completion of new starter documentation This is a great opportunity to join a professional and collaborative team committed to safer communities and excellent service standards. If you are passionate about housing enforcement and supporting neighbourhoods to thrive, we want to hear from you. If you are interested, please get in touch today with our specialist Georgia on (phone number removed) / (phone number removed) Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. INDC
Oct 02, 2025
Contract
Senior Enforcement Officer - Safer Estates Location: St. Helens / Warrington / Liverpool Salary: 36,221 per annum Contract: 3-month fixed-term We are currently recruiting for an experienced and driven Senior Enforcement Officer to join the Safer Estates team within a respected housing organisation. This is a 6-month fixed-term role focused on managing anti-social behaviour (ASB) cases and supporting the delivery of a high-quality enforcement service to residents. About the Role: As Senior Enforcement Officer, you will play a lead role in overseeing the allocation and progression of ASB cases across the Safer Estates team. You will audit and monitor workloads, provide support on complex issues, and help maintain service standards across the business. This is a key leadership position involving cross-functional collaboration and external stakeholder engagement. Key Responsibilities: Allocate ASB cases and monitor team workloads to ensure timely, effective resolution Conduct regular audits and quality checks on case management Support staff with complex or sensitive cases, providing guidance on legal frameworks and internal policies Liaise with departments and partner agencies to enhance service delivery and community outcomes Manage team performance through one-to-ones, coaching, and development plans Support legal processes by preparing accurate documentation, notices, and evidence Generate performance reports from the QL Housing Management system Attend multi-agency meetings and represent the organisation externally where required Requirements: Proven experience managing ASB cases and knowledge of relevant policies and legislation Strong leadership skills, including team management and performance oversight Experience working in a customer-facing or housing enforcement environment Ability to analyse workloads, identify service improvements, and implement effective solutions Confident communicator, capable of building relationships with internal and external stakeholders Competent in report writing and data analysis using housing management systems (preferably QL) Experience preparing legal documents related to enforcement and tenancy breaches Pre-Employment Checks: Right to work verification Reference checks Qualification verification Occupational health questionnaire DBS check (if required for the role) Completion of new starter documentation This is a great opportunity to join a professional and collaborative team committed to safer communities and excellent service standards. If you are passionate about housing enforcement and supporting neighbourhoods to thrive, we want to hear from you. If you are interested, please get in touch today with our specialist Georgia on (phone number removed) / (phone number removed) Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. INDC
Repairs & Maintenance Team Leader Location: Berwick (base location) Contract: Permanent - Full Time Hours: 37 hours per week (Monday to Friday) Salary: 45,055 per annum + Duty Officer payment (OTE circa 46,700) Closing Date: 5pm, Monday 13th October 2025 Lead with purpose. Deliver with pride. Are you a skilled building maintenance professional with a passion for leadership and team development? We're looking for a Repairs & Maintenance Team Leader to take the lead in delivering high-quality building-related projects and responsive repairs across a varied property portfolio in the North East. This is a fantastic opportunity to step into a leadership role where your expertise and initiative will help shape the delivery of essential services and improve the lives of customers and residents. About the Role As the Repairs & Maintenance Team Leader, you will: Lead and support a skilled team responsible for building maintenance and repair works Manage both internal trades staff and external contractors Ensure all works are delivered on time, to standard, and within budget Maintain compliance with relevant building regulations and health & safety requirements Drive team performance and customer satisfaction Participate in a duty rota system, providing out-of-hours support as required Help translate strategic goals into effective on-the-ground results What We're Looking For Essential Skills & Experience: Strong understanding of building construction and maintenance, including trades and regulations Experience managing damp and mould issues and applying relevant solutions Leadership and supervisory experience, with a focus on team development Ability to manage workloads effectively and meet key performance targets Qualifications: City & Guilds Craft Certificate, NVQ or equivalent in a building-related trade or discipline Certification (or evidence of past certification) in areas such as: CDM Regulations Working at Height Asbestos Management COSHH PASMA First Aid Manual Handling Additional Requirements: Full UK driving licence (essential, as travel between sites is required) Willingness to participate in a team leader duty rota outside normal hours What's in It for You 28 days annual leave (plus bank holidays) Health cash plan - claim back over 1,000/year for essential healthcare services Free cover for dependent children on your health plan (up to age 21 or 24 if in education) Retail and lifestyle discounts - save on gym memberships, shopping, travel, and more Pension scheme with 3x salary life insurance A supportive, people-first work environment with opportunities for progression Why This Role Matters This is more than a maintenance role - it's an opportunity to lead a team that delivers services which directly impact people's quality of life. You'll bring your technical knowledge, leadership skills, and passion for service to an organisation that truly values professionalism, collaboration, and integrity. How to Apply If you're ready to take the next step in your career and lead a team that makes a real difference - apply now. Email Deanna on (url removed) or phone on (phone number removed)
Oct 02, 2025
Full time
Repairs & Maintenance Team Leader Location: Berwick (base location) Contract: Permanent - Full Time Hours: 37 hours per week (Monday to Friday) Salary: 45,055 per annum + Duty Officer payment (OTE circa 46,700) Closing Date: 5pm, Monday 13th October 2025 Lead with purpose. Deliver with pride. Are you a skilled building maintenance professional with a passion for leadership and team development? We're looking for a Repairs & Maintenance Team Leader to take the lead in delivering high-quality building-related projects and responsive repairs across a varied property portfolio in the North East. This is a fantastic opportunity to step into a leadership role where your expertise and initiative will help shape the delivery of essential services and improve the lives of customers and residents. About the Role As the Repairs & Maintenance Team Leader, you will: Lead and support a skilled team responsible for building maintenance and repair works Manage both internal trades staff and external contractors Ensure all works are delivered on time, to standard, and within budget Maintain compliance with relevant building regulations and health & safety requirements Drive team performance and customer satisfaction Participate in a duty rota system, providing out-of-hours support as required Help translate strategic goals into effective on-the-ground results What We're Looking For Essential Skills & Experience: Strong understanding of building construction and maintenance, including trades and regulations Experience managing damp and mould issues and applying relevant solutions Leadership and supervisory experience, with a focus on team development Ability to manage workloads effectively and meet key performance targets Qualifications: City & Guilds Craft Certificate, NVQ or equivalent in a building-related trade or discipline Certification (or evidence of past certification) in areas such as: CDM Regulations Working at Height Asbestos Management COSHH PASMA First Aid Manual Handling Additional Requirements: Full UK driving licence (essential, as travel between sites is required) Willingness to participate in a team leader duty rota outside normal hours What's in It for You 28 days annual leave (plus bank holidays) Health cash plan - claim back over 1,000/year for essential healthcare services Free cover for dependent children on your health plan (up to age 21 or 24 if in education) Retail and lifestyle discounts - save on gym memberships, shopping, travel, and more Pension scheme with 3x salary life insurance A supportive, people-first work environment with opportunities for progression Why This Role Matters This is more than a maintenance role - it's an opportunity to lead a team that delivers services which directly impact people's quality of life. You'll bring your technical knowledge, leadership skills, and passion for service to an organisation that truly values professionalism, collaboration, and integrity. How to Apply If you're ready to take the next step in your career and lead a team that makes a real difference - apply now. Email Deanna on (url removed) or phone on (phone number removed)
Housing Officer Permanent Full Time 35,500 (plus 1600 Car Allowance per annum) Northampton We are currently working on behalf of a public sector client to recruit to a Housing Officer on a permanent basis in Northamptonshire. Responsibilities of the Housing Officer includes: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Ensuring neighbourhoods are safe and clean Requirements of the Housing Officer includes: UK Driving License Basic DBS To be considered for this exciting role, please contact Connor Lamb - Recruitment Consultant at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Oct 01, 2025
Full time
Housing Officer Permanent Full Time 35,500 (plus 1600 Car Allowance per annum) Northampton We are currently working on behalf of a public sector client to recruit to a Housing Officer on a permanent basis in Northamptonshire. Responsibilities of the Housing Officer includes: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Ensuring neighbourhoods are safe and clean Requirements of the Housing Officer includes: UK Driving License Basic DBS To be considered for this exciting role, please contact Connor Lamb - Recruitment Consultant at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Neighbourhood Officer Location: Milton Keynes, MK5 Job Type: Contract (3 months, likely to be extended) Salary: PAYE 18.43 per hour, Umbrella 23.35 per hour We are seeking a Neighbourhood Officer based in Milton Keynes to join a housing association. This role involves significant travel, and the successful candidate will be responsible for covering a patch that includes Milton Keynes and occasionally other areas such as Oxfordshire and Rugby. This position is ideal for someone with a background in housing and experience in handling anti-social behaviour (ASB) cases. Day-to-day of the role: Travel extensively across Milton Keynes and occasionally to areas like Oxfordshire and Rugby to provide cover for other offices during sickness and holidays. Work closely with the Tenancy Specialist to visit residents and discuss maintaining their tenancy. Address and manage cases of anti-social behaviour (ASB) effectively. Ensure compliance with housing regulations and maintain high standards of tenant relations. Conduct basic DBS checks as required for the role. Required Skills & Qualifications: Experience in social housing is essential. Knowledge and experience dealing with anti-social behaviour (ASB) are highly desirable. Ability to work independently and manage time effectively. Must be a driver with access to own car due to the travel requirements of the role. Strong communication and interpersonal skills to interact effectively with residents and team members. To apply for this Neighbourhood Officer position, please submit your CV detailing your relevant experience.
Sep 30, 2025
Seasonal
Neighbourhood Officer Location: Milton Keynes, MK5 Job Type: Contract (3 months, likely to be extended) Salary: PAYE 18.43 per hour, Umbrella 23.35 per hour We are seeking a Neighbourhood Officer based in Milton Keynes to join a housing association. This role involves significant travel, and the successful candidate will be responsible for covering a patch that includes Milton Keynes and occasionally other areas such as Oxfordshire and Rugby. This position is ideal for someone with a background in housing and experience in handling anti-social behaviour (ASB) cases. Day-to-day of the role: Travel extensively across Milton Keynes and occasionally to areas like Oxfordshire and Rugby to provide cover for other offices during sickness and holidays. Work closely with the Tenancy Specialist to visit residents and discuss maintaining their tenancy. Address and manage cases of anti-social behaviour (ASB) effectively. Ensure compliance with housing regulations and maintain high standards of tenant relations. Conduct basic DBS checks as required for the role. Required Skills & Qualifications: Experience in social housing is essential. Knowledge and experience dealing with anti-social behaviour (ASB) are highly desirable. Ability to work independently and manage time effectively. Must be a driver with access to own car due to the travel requirements of the role. Strong communication and interpersonal skills to interact effectively with residents and team members. To apply for this Neighbourhood Officer position, please submit your CV detailing your relevant experience.
Compliance Performance Officer Location: City of London Job Type: Temporary (12-month contract) Salary- 32- 32.86ph Umbrella We are excited to announce a new temporary position for a Compliance Performance Officer within our client's Housing department. This role is crucial for monitoring and reporting on statutory compliance across their property portfolio, which includes the Housing Revenue Account (HRA) and the Barbican Estate. The focus will be on the "Big Six" compliance areas: Fire Safety, Gas Safety, Asbestos Management, Legionella Control, Electrical Safety, and Lifting Equipment (LOLER). Day-to-Day of the Role: Monitor and update compliance systems such as Civica and Keystone to reflect statutory servicing, inspections, and actions. Develop procedures to track asset compliance documentation, ensuring data integrity and legal defensibility. Analyse compliance data to plan remedial works and capital programmes. Produce reports for management to evidence compliance performance and highlight risks. Support operational teams with compliance follow-up actions, including liaising for access issues and preparing compliance review meetings. Ensure all statutory assets are accurately recorded and linked to servicing regimes. Work collaboratively to support data accuracy, remedial follow-up, and contract performance. Required Skills & Qualifications: Experience in statutory compliance within the housing/property sector, particularly in the "Big Six" areas. Strong working knowledge of Microsoft Excel and compliance modules such as Civica Compliance, Keystone, or similar. Ability to produce and present detailed reports using Excel, PowerPoint, or Power BI. Excellent communication skills and the ability to manage multiple stakeholders. High level of accuracy and attention to detail in handling compliance data. IOSH Working Safely qualification or equivalent, or a commitment to obtain it within 6 months. How to Apply: Please submit your CV and cover letter detailing your relevant experience in compliance
Sep 30, 2025
Seasonal
Compliance Performance Officer Location: City of London Job Type: Temporary (12-month contract) Salary- 32- 32.86ph Umbrella We are excited to announce a new temporary position for a Compliance Performance Officer within our client's Housing department. This role is crucial for monitoring and reporting on statutory compliance across their property portfolio, which includes the Housing Revenue Account (HRA) and the Barbican Estate. The focus will be on the "Big Six" compliance areas: Fire Safety, Gas Safety, Asbestos Management, Legionella Control, Electrical Safety, and Lifting Equipment (LOLER). Day-to-Day of the Role: Monitor and update compliance systems such as Civica and Keystone to reflect statutory servicing, inspections, and actions. Develop procedures to track asset compliance documentation, ensuring data integrity and legal defensibility. Analyse compliance data to plan remedial works and capital programmes. Produce reports for management to evidence compliance performance and highlight risks. Support operational teams with compliance follow-up actions, including liaising for access issues and preparing compliance review meetings. Ensure all statutory assets are accurately recorded and linked to servicing regimes. Work collaboratively to support data accuracy, remedial follow-up, and contract performance. Required Skills & Qualifications: Experience in statutory compliance within the housing/property sector, particularly in the "Big Six" areas. Strong working knowledge of Microsoft Excel and compliance modules such as Civica Compliance, Keystone, or similar. Ability to produce and present detailed reports using Excel, PowerPoint, or Power BI. Excellent communication skills and the ability to manage multiple stakeholders. High level of accuracy and attention to detail in handling compliance data. IOSH Working Safely qualification or equivalent, or a commitment to obtain it within 6 months. How to Apply: Please submit your CV and cover letter detailing your relevant experience in compliance
Housing Support Officer Location: Nottingham, covering Nottingham, Kirkby and a small part of Chesterfield - must hold full UK driving licence and have own vehicle Job Type: Temporary (Maternity Cover - 12 months) Salary: 22.23 per hour (Umbrella) We are seeking a Housing Support Officer for a temporary maternity cover role based in Nottingham. This position requires a proactive individual who can drive and manage resources effectively across services within the area, ensuring compliance with contractual, regulatory, and business requirements while delivering excellent, personalised services to customers. Day-to-day of the role: Support the development and management of housing services, enhancing the profile and offerings to customers. Assist in the development, delivery, and reporting on team plans for designated service areas to ensure high-quality service delivery. Promote and embed the organisation's vision and culture within core areas of responsibility to enhance reputation in the marketplace. Manage the scheduling and deployment of team members to achieve optimum support levels for customers and provide a cost-effective staffing model. Lead services adhering to business standards, policies, processes, and procedures. Recruit, induct, develop, and manage the performance of staff to deliver cohesive, high-performing teams. Manage Supported Housing by providing efficient and high-quality housing services, handling pre-tenancy assessments, sign-ups, and new tenant visits. Take the lead on managing anti-social behaviour (ASB) cases, drawing support from specialist teams where needed. Required Skills & Qualifications: Strong knowledge of the supported housing, health, and social care sectors, including best practices in care and support delivery. Housing Management experience with knowledge of legislation, contractual frameworks, and best practices. Demonstrable experience working across multi-disciplinary teams. Well-developed communication skills, capable of building and sustaining working relationships with key stakeholders. Strong report writing skills and a good standard of written business English. Understanding of the needs and difficulties faced by vulnerable customers and up-to-date knowledge of safeguarding. Good planning, organising, prioritisation, and administration skills. Good IT literacy skills. To apply for this Housing Support Officer position, please submit your CV detailing your relevant experience
Sep 29, 2025
Seasonal
Housing Support Officer Location: Nottingham, covering Nottingham, Kirkby and a small part of Chesterfield - must hold full UK driving licence and have own vehicle Job Type: Temporary (Maternity Cover - 12 months) Salary: 22.23 per hour (Umbrella) We are seeking a Housing Support Officer for a temporary maternity cover role based in Nottingham. This position requires a proactive individual who can drive and manage resources effectively across services within the area, ensuring compliance with contractual, regulatory, and business requirements while delivering excellent, personalised services to customers. Day-to-day of the role: Support the development and management of housing services, enhancing the profile and offerings to customers. Assist in the development, delivery, and reporting on team plans for designated service areas to ensure high-quality service delivery. Promote and embed the organisation's vision and culture within core areas of responsibility to enhance reputation in the marketplace. Manage the scheduling and deployment of team members to achieve optimum support levels for customers and provide a cost-effective staffing model. Lead services adhering to business standards, policies, processes, and procedures. Recruit, induct, develop, and manage the performance of staff to deliver cohesive, high-performing teams. Manage Supported Housing by providing efficient and high-quality housing services, handling pre-tenancy assessments, sign-ups, and new tenant visits. Take the lead on managing anti-social behaviour (ASB) cases, drawing support from specialist teams where needed. Required Skills & Qualifications: Strong knowledge of the supported housing, health, and social care sectors, including best practices in care and support delivery. Housing Management experience with knowledge of legislation, contractual frameworks, and best practices. Demonstrable experience working across multi-disciplinary teams. Well-developed communication skills, capable of building and sustaining working relationships with key stakeholders. Strong report writing skills and a good standard of written business English. Understanding of the needs and difficulties faced by vulnerable customers and up-to-date knowledge of safeguarding. Good planning, organising, prioritisation, and administration skills. Good IT literacy skills. To apply for this Housing Support Officer position, please submit your CV detailing your relevant experience
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