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asb officer
Belmont Recruitment
Neighbourhood Housing Officer
Belmont Recruitment
Good Afternoon, I am currently representing Camden Council, who are offering an initial temporary contract for a period of 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Neighbourhood Housing Officer this role will be: WC1H9JE The right candidate will: Proactively manage estates and blocks across tenures providing resident focussed service in line with our published service standards and values. Be the key local contact for our residents and stakeholders, providing support and early intervention with the primary aim of sustaining tenancies. Work with vulnerable tenants, making appropriate referrals and liaising with partners and services to ensure that the right level of intervention is in place to support them. Use tenancy enforcement tools in a proportionate way to resolve any issues. Engaging with residents in their homes, our offices or through other channels to ensure they understand the conditions of any agreement and the consequences of their actions/impact on others. Always ensuring we are working within the statutory and regulatory framework. Proactively manage and investigate reports of nuisance and ASB to prevent escalation. Take appropriate action in each case, working in partnership with other services and agencies to seek a positive resolution. Provide a responsive housing management service to ensure a clean, safe and well-maintained communal areas within our blocks and estates. This will include scheduled inspections to support and evidence our good neighbourhood management approach and communal areas policy. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
Dec 04, 2025
Contract
Good Afternoon, I am currently representing Camden Council, who are offering an initial temporary contract for a period of 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Neighbourhood Housing Officer this role will be: WC1H9JE The right candidate will: Proactively manage estates and blocks across tenures providing resident focussed service in line with our published service standards and values. Be the key local contact for our residents and stakeholders, providing support and early intervention with the primary aim of sustaining tenancies. Work with vulnerable tenants, making appropriate referrals and liaising with partners and services to ensure that the right level of intervention is in place to support them. Use tenancy enforcement tools in a proportionate way to resolve any issues. Engaging with residents in their homes, our offices or through other channels to ensure they understand the conditions of any agreement and the consequences of their actions/impact on others. Always ensuring we are working within the statutory and regulatory framework. Proactively manage and investigate reports of nuisance and ASB to prevent escalation. Take appropriate action in each case, working in partnership with other services and agencies to seek a positive resolution. Provide a responsive housing management service to ensure a clean, safe and well-maintained communal areas within our blocks and estates. This will include scheduled inspections to support and evidence our good neighbourhood management approach and communal areas policy. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
Reed Specialist Recruitment
ASB Officer
Reed Specialist Recruitment Morden, Surrey
ASB Officer Hourly Rate: 24.79 PAYE or 31.55 Umbrella Location: Remote (visiting the office once per month depending on location) Job Type: Temporary (3 months with potential extension) We are seeking an ASB Officers to join a Housing Association on a remote basis. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods. Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required. Required Skills & Qualifications: Proven experience in an ASB role within the housing sector. Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary. Strong organisational and communication skills, capable of handling multiple tasks simultaneously. Basic DBS required To apply for the ASB Officer position, please submit your CV for review
Dec 03, 2025
Seasonal
ASB Officer Hourly Rate: 24.79 PAYE or 31.55 Umbrella Location: Remote (visiting the office once per month depending on location) Job Type: Temporary (3 months with potential extension) We are seeking an ASB Officers to join a Housing Association on a remote basis. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods. Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required. Required Skills & Qualifications: Proven experience in an ASB role within the housing sector. Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary. Strong organisational and communication skills, capable of handling multiple tasks simultaneously. Basic DBS required To apply for the ASB Officer position, please submit your CV for review
G2 Recruitment Group Limited
Temporary Accommodation Officer
G2 Recruitment Group Limited
I am currently assisting my client in South Wales, identify two Temporary Accomdation Officer's. Role: Temporary Accomdation Officer Rate: Negotiable Start date: ASAP Working pattern: 2 days per week on site 3 days from home 37hrs per week Key requirements. Needs to own a car and be able to drive on site. IT savy and very ethusiastic. Background in social housing/housing association/tenancy management/lettings/estate agency background. The role will involve ASB, Property Inspections, Evictions/Warning letters, Rent arreras, tenancy management.
Dec 03, 2025
Contract
I am currently assisting my client in South Wales, identify two Temporary Accomdation Officer's. Role: Temporary Accomdation Officer Rate: Negotiable Start date: ASAP Working pattern: 2 days per week on site 3 days from home 37hrs per week Key requirements. Needs to own a car and be able to drive on site. IT savy and very ethusiastic. Background in social housing/housing association/tenancy management/lettings/estate agency background. The role will involve ASB, Property Inspections, Evictions/Warning letters, Rent arreras, tenancy management.
New Appointments Group
Anti Social Behaviour Housing Officer
New Appointments Group Shepherdswell, Kent
Anti Social Behaviour Housing Officer - Part Time (29 hours) Recruiting on behalf of a local authority housing service We are seeking a proactive and compassionate Anti Social Behaviour Housing Officer to help sustain tenancies, support vulnerable residents, and promote safer communities. This role focuses on managing cases involving anti-social behaviour (ASB), community safety and safeguarding concerns across designated housing estates. Key Responsibilities Investigate ASB reports, neighbourhood disputes and safeguarding concerns, taking appropriate action -including preparing legal cases and attending court. Manage a varied caseload with a customer-focused, empathetic approach aimed at sustaining tenancies. Build strong relationships with partner agencies, including police, housing teams and community groups. Interview victims, witnesses and alleged perpetrators, ensuring timely responses and accurate case recording. Attend case conferences, multi-agency meetings and community events. Support tenants experiencing community safety or welfare issues, signposting to appropriate services. Identify estate improvements to reduce ASB and enhance the local environment. Assist income recovery teams and identify recharge costs where applicable. Report safeguarding or protection concerns and identify abandoned or misused properties. Skills & Experience Strong knowledge of housing and ASB legislation, tenancy management and best practice. Experience managing ASB cases within a housing or community safety setting. Excellent communication, negotiation and partnership-building skills. Confident in preparing documentation for legal action and representing cases (experience desirable). Highly organised, able to work independently and meet tight deadlines. Empathetic, resilient and confident when handling sensitive or challenging situations. Strong IT skills across core applications. Requirements GCSE English & Maths (or equivalent) required Housing qualification desirable. Full UK driving licence and access to a vehicle for business use. Ability to work flexibly. Hours 29 hours per week, alternating pattern: Week 1: Mon-Thu, 09:00-16:15 Week 2: Tue-Fri, 09:00-16:15 This is a temporary position for 3-6 months. If you're committed to supporting residents, improving communities and resolving tenancy challenges with a fair and human approach, we'd love to hear from you. Please note this role is subject to a DBS check. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Dec 02, 2025
Seasonal
Anti Social Behaviour Housing Officer - Part Time (29 hours) Recruiting on behalf of a local authority housing service We are seeking a proactive and compassionate Anti Social Behaviour Housing Officer to help sustain tenancies, support vulnerable residents, and promote safer communities. This role focuses on managing cases involving anti-social behaviour (ASB), community safety and safeguarding concerns across designated housing estates. Key Responsibilities Investigate ASB reports, neighbourhood disputes and safeguarding concerns, taking appropriate action -including preparing legal cases and attending court. Manage a varied caseload with a customer-focused, empathetic approach aimed at sustaining tenancies. Build strong relationships with partner agencies, including police, housing teams and community groups. Interview victims, witnesses and alleged perpetrators, ensuring timely responses and accurate case recording. Attend case conferences, multi-agency meetings and community events. Support tenants experiencing community safety or welfare issues, signposting to appropriate services. Identify estate improvements to reduce ASB and enhance the local environment. Assist income recovery teams and identify recharge costs where applicable. Report safeguarding or protection concerns and identify abandoned or misused properties. Skills & Experience Strong knowledge of housing and ASB legislation, tenancy management and best practice. Experience managing ASB cases within a housing or community safety setting. Excellent communication, negotiation and partnership-building skills. Confident in preparing documentation for legal action and representing cases (experience desirable). Highly organised, able to work independently and meet tight deadlines. Empathetic, resilient and confident when handling sensitive or challenging situations. Strong IT skills across core applications. Requirements GCSE English & Maths (or equivalent) required Housing qualification desirable. Full UK driving licence and access to a vehicle for business use. Ability to work flexibly. Hours 29 hours per week, alternating pattern: Week 1: Mon-Thu, 09:00-16:15 Week 2: Tue-Fri, 09:00-16:15 This is a temporary position for 3-6 months. If you're committed to supporting residents, improving communities and resolving tenancy challenges with a fair and human approach, we'd love to hear from you. Please note this role is subject to a DBS check. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Think Recruitment
Housing Officer
Think Recruitment City, Birmingham
Housing Officer Birmingham, West Midlands (Hybrid) 3-6 month contract Immediate start 23.00 - 25.00 per hour Are you an experienced Housing Officer looking for your next opportunity? Think Recruitment are working with a leading provider of affordable housing in Birmingham to recruit a proactive and dedicated Housing Officer to join their team on a temporary basis. As a Housing Officer, you will be responsible for: Managing a varied caseload of general needs housing properties Conducting estate inspections, tenancy audits, and addressing breaches Providing guidance and support to residents, ensuring positive tenancy sustainment Responding to reports of ASB and working with relevant agencies to resolve issues Handling low-level arrears and signposting tenants for financial or wellbeing support Maintaining accurate records and delivering excellent customer service at all times You will need: Previous experience in tenancy management or a similar housing role Strong knowledge of housing legislation and best practice Excellent communication and problem-solving skills The ability to work autonomously as well as part of a supportive team A customer-focused approach and commitment to positive outcomes for residents If you're ready to make an immediate impact and support communities across Birmingham, we'd love to hear from you. INDPS
Dec 02, 2025
Contract
Housing Officer Birmingham, West Midlands (Hybrid) 3-6 month contract Immediate start 23.00 - 25.00 per hour Are you an experienced Housing Officer looking for your next opportunity? Think Recruitment are working with a leading provider of affordable housing in Birmingham to recruit a proactive and dedicated Housing Officer to join their team on a temporary basis. As a Housing Officer, you will be responsible for: Managing a varied caseload of general needs housing properties Conducting estate inspections, tenancy audits, and addressing breaches Providing guidance and support to residents, ensuring positive tenancy sustainment Responding to reports of ASB and working with relevant agencies to resolve issues Handling low-level arrears and signposting tenants for financial or wellbeing support Maintaining accurate records and delivering excellent customer service at all times You will need: Previous experience in tenancy management or a similar housing role Strong knowledge of housing legislation and best practice Excellent communication and problem-solving skills The ability to work autonomously as well as part of a supportive team A customer-focused approach and commitment to positive outcomes for residents If you're ready to make an immediate impact and support communities across Birmingham, we'd love to hear from you. INDPS
Carrington Blake Recruitment
RQ - Temporary Accommodation Officer
Carrington Blake Recruitment City, London
This period closes on Thursday October at 12:00. Job Title: Temporary Accommodation Officer Grade: SO2 Department: Neighbourhoods and Growth Division: Housing Function: Accommodation Services Reporting to: Temporary AccommodationTeam Manager (Placements or Management) Responsible for: No staff Umbrella rate: £216.39 a day Main Purpose of the Job Responsible for the day to day allocation and management of Temporary Accommodation, and to provide support and advice to residents to assist them to move on from temporary accommodation. To ensure compliance with legislative and defined standards, contractual arrangements and service objectives. The post-holder will be required to undertake responsibilities across Temporary Accommodation Placements and Temporary Accommodation Management as directed. Temporary accommodation includes accommodation provided pursuant to Part 7 of the Housing Act 1996, and any other temporary accommodation provision outside of this Act, including temporary accommodation provided for other services. Key Areas of Responsibility Temporary Accommodation Placements: Allocate a variety of temporary accommodation units including emergency accommodation, and control and conduct all activities leading to admissions and discharges where appropriate in order to achieve the most efficient and economic use of accommodation available. Minimise the inappropriate use of shared accommodation for families with children and ensure that all clients are effectively tracked, monitored and moved on from temporary accommodation where appropriate. Conduct visits where necessary to a range of B&B type establishments to ensure property standards are maintained and occupancy is verified; taking prompt and effective action to address breaches of licence and any disrepair issues. Effectively liaise with and manage the day to day relationships with emergency accommodation providers and out of hours services, providing advice and monitoring their performance in the most effective use of temporary accommodation stock. Provide timely and accurate management information, data and produce detailed reports to assist with the monitoring and supply of the temporary accommodation portfolio. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined up approach in the operational deployment of services. Temporary Accommodation Management and Move On: Effectively manage the Councils varied portfolio of temporary accommodation (including leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation) ensuring properties are of good standard, are suitable and fit for purpose. Manage and coordinate the timely hand-backs of leased accommodation to their owners or managing agents and negotiate new leases and renewals with agencies and landlords ensuring suitable TA is supplied through providers that satisfy demand in line with the Councils statutory provisions and move on requirements. Proactively work on a casework basis with all temporary accommodation residents occupying leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation to assist them to move on from temporary accommodation. Closely monitor and track households occupying TA to ensure that they needs are fully assessed and met in the provision of accommodation and ensure households are promptly moved on once the Council's duty has ended. Be responsible for ensuring casework records and housing application details for residents are up to date and accurate. Both: Deliver a proactive service to all residents focusing on resident engagement to ensure compliance with licence agreements so that appropriate occupancy and high standards are maintained, relationships with the landlords and agents are developed and customer service and access is optimised. Undertake front-line duties with respect to placements, transfers, move-on and management of temporary accommodation as required. To participate in front-line duties and processes as appropriate to the grade to support the overall aims of the service, including prevention of homelessness and maximisation of revenue collection. Responsible for dealing with all complaints, emergencies, tenancy and Anti Social Behaviour issues taking prompt and remedial effective action and enforcement and/or instigating legal instruction as necessary; providing advice and support as required. To promote and develop initiatives to improve the quality of services to residents and to ensure "value for money" in all aspects of temporary accommodation management implementing systems to ensure and measure resident satisfaction. Oversee the day to day relationships with TA providers and closely manage and monitor the contractual arrangements and their performance ensuring prompt and appropriate actions are taken to address non compliance with contractual management arrangements and to improve performance. Conduct visits to properties as required to ensure property standards are maintained and occupancy is verified; to address issues like complaints, disrepair ASB etc and to ensure property standards are maintained so that they comply with health and safety regulations and legislative requirements; taking prompt and effective action to address any failures and disrepair issues. Provide accurate, detailed reports and up to date information to assist the TA Team Manager in developing and reviewing the demand models to sustain TA supply. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined up approach in the operational deployment of services. Generic Responsibilities Be a champion for excellent customer service delivery and customer care and contribute to the development and delivery of an integrated service. Be self serving with respect to administration, case record keeping and other related duties and utilise IT systems to update and record information required according to guidance and established procedures. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. To carry out the duties of the post in accordance with the Data Protection Act, the Health & Safety at Work Act and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations. To carry out the duties of this post with due regard to the Council's Equal Opportunities Policy and to actively promote and uphold the Council's FRESH values. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. Take responsibility, appropriate to the post for promoting diversity including tackling racism and good race, ethnic & community relations. To undertake any other duties appropriate to the grade, that may be required. These may be varied from time to time to meet the needs of the service. If you think this job role is for you, please send your CV to
Dec 01, 2025
Full time
This period closes on Thursday October at 12:00. Job Title: Temporary Accommodation Officer Grade: SO2 Department: Neighbourhoods and Growth Division: Housing Function: Accommodation Services Reporting to: Temporary AccommodationTeam Manager (Placements or Management) Responsible for: No staff Umbrella rate: £216.39 a day Main Purpose of the Job Responsible for the day to day allocation and management of Temporary Accommodation, and to provide support and advice to residents to assist them to move on from temporary accommodation. To ensure compliance with legislative and defined standards, contractual arrangements and service objectives. The post-holder will be required to undertake responsibilities across Temporary Accommodation Placements and Temporary Accommodation Management as directed. Temporary accommodation includes accommodation provided pursuant to Part 7 of the Housing Act 1996, and any other temporary accommodation provision outside of this Act, including temporary accommodation provided for other services. Key Areas of Responsibility Temporary Accommodation Placements: Allocate a variety of temporary accommodation units including emergency accommodation, and control and conduct all activities leading to admissions and discharges where appropriate in order to achieve the most efficient and economic use of accommodation available. Minimise the inappropriate use of shared accommodation for families with children and ensure that all clients are effectively tracked, monitored and moved on from temporary accommodation where appropriate. Conduct visits where necessary to a range of B&B type establishments to ensure property standards are maintained and occupancy is verified; taking prompt and effective action to address breaches of licence and any disrepair issues. Effectively liaise with and manage the day to day relationships with emergency accommodation providers and out of hours services, providing advice and monitoring their performance in the most effective use of temporary accommodation stock. Provide timely and accurate management information, data and produce detailed reports to assist with the monitoring and supply of the temporary accommodation portfolio. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined up approach in the operational deployment of services. Temporary Accommodation Management and Move On: Effectively manage the Councils varied portfolio of temporary accommodation (including leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation) ensuring properties are of good standard, are suitable and fit for purpose. Manage and coordinate the timely hand-backs of leased accommodation to their owners or managing agents and negotiate new leases and renewals with agencies and landlords ensuring suitable TA is supplied through providers that satisfy demand in line with the Councils statutory provisions and move on requirements. Proactively work on a casework basis with all temporary accommodation residents occupying leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation to assist them to move on from temporary accommodation. Closely monitor and track households occupying TA to ensure that they needs are fully assessed and met in the provision of accommodation and ensure households are promptly moved on once the Council's duty has ended. Be responsible for ensuring casework records and housing application details for residents are up to date and accurate. Both: Deliver a proactive service to all residents focusing on resident engagement to ensure compliance with licence agreements so that appropriate occupancy and high standards are maintained, relationships with the landlords and agents are developed and customer service and access is optimised. Undertake front-line duties with respect to placements, transfers, move-on and management of temporary accommodation as required. To participate in front-line duties and processes as appropriate to the grade to support the overall aims of the service, including prevention of homelessness and maximisation of revenue collection. Responsible for dealing with all complaints, emergencies, tenancy and Anti Social Behaviour issues taking prompt and remedial effective action and enforcement and/or instigating legal instruction as necessary; providing advice and support as required. To promote and develop initiatives to improve the quality of services to residents and to ensure "value for money" in all aspects of temporary accommodation management implementing systems to ensure and measure resident satisfaction. Oversee the day to day relationships with TA providers and closely manage and monitor the contractual arrangements and their performance ensuring prompt and appropriate actions are taken to address non compliance with contractual management arrangements and to improve performance. Conduct visits to properties as required to ensure property standards are maintained and occupancy is verified; to address issues like complaints, disrepair ASB etc and to ensure property standards are maintained so that they comply with health and safety regulations and legislative requirements; taking prompt and effective action to address any failures and disrepair issues. Provide accurate, detailed reports and up to date information to assist the TA Team Manager in developing and reviewing the demand models to sustain TA supply. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined up approach in the operational deployment of services. Generic Responsibilities Be a champion for excellent customer service delivery and customer care and contribute to the development and delivery of an integrated service. Be self serving with respect to administration, case record keeping and other related duties and utilise IT systems to update and record information required according to guidance and established procedures. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. To carry out the duties of the post in accordance with the Data Protection Act, the Health & Safety at Work Act and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations. To carry out the duties of this post with due regard to the Council's Equal Opportunities Policy and to actively promote and uphold the Council's FRESH values. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. Take responsibility, appropriate to the post for promoting diversity including tackling racism and good race, ethnic & community relations. To undertake any other duties appropriate to the grade, that may be required. These may be varied from time to time to meet the needs of the service. If you think this job role is for you, please send your CV to
Thrive Homes
Neighbourhood Officer / ASB Officer (Tenancy Management)
Thrive Homes Hertford, Hertfordshire
Neighbourhood Officer / ASB Officer (Tenancy Management) Hertfordshire and surrounding areas £37,705.32 plus benefits Permanent, Full Time 37 hours per week (Monday Friday) At Thrive Homes, we believe that great neighbourhoods start with great people. As a Neighbourhood Officer, you ll be at the heart of our communities building strong relationships, supporting residents, and making sure our neighbourhoods are safe, well-managed, and thriving. This is a hands-on and rewarding role where no two days are the same. You ll balance estate and home visits with digital communications and case management, providing practical solutions, tackling tenancy issues, and working collaboratively with partners and contractors to make a real difference for our customers. We re looking for someone with excellent communication skills, a genuine passion for helping people, and the confidence to manage a busy and varied workload. If you have experience in tenancy or housing management and want to make a meaningful impact in your community, we d love to hear from you. What You ll Be Doing Building positive relationships with tenants, leaseholders, and shared owners, providing advice and support on tenancy and lease matters. Investigating and resolving customer issues including tenancy breaches, anti-social behaviour (ASB), neighbour disputes, and property management concerns. Maintaining accurate records, serving legal notices, preparing case files, and attending court or multi-agency meetings where required. Identifying support needs and connecting residents with appropriate internal or external support services to help sustain tenancies. Working closely with colleagues across Thrive to ensure smooth property access, compliance, and excellent customer service. Supporting the full tenant journey from allocations and lettings to long-term housing management and sustainment. Attending occasional evening or weekend meetings as part of your commitment to the community. What You ll Need A full driving licence and access to a vehicle. Experience in tenancy management and/or anti-social behaviour casework. Strong partnership working skills with agencies and contractors. Excellent communication and interpersonal skills, with the ability to engage a wide range of people. Flexibility and adaptability in a changing environment. A CIH or Housing Management qualification (or equivalent) is desirable. Some roles may require a basic DBS check and our People Team will confirm this applicable. Closing date: 8th December 2025 Interviews: To be confirmed We may close this vacancy early if we receive a high volume of suitable applications so apply now and start your journey with Thrive Homes today.
Nov 29, 2025
Full time
Neighbourhood Officer / ASB Officer (Tenancy Management) Hertfordshire and surrounding areas £37,705.32 plus benefits Permanent, Full Time 37 hours per week (Monday Friday) At Thrive Homes, we believe that great neighbourhoods start with great people. As a Neighbourhood Officer, you ll be at the heart of our communities building strong relationships, supporting residents, and making sure our neighbourhoods are safe, well-managed, and thriving. This is a hands-on and rewarding role where no two days are the same. You ll balance estate and home visits with digital communications and case management, providing practical solutions, tackling tenancy issues, and working collaboratively with partners and contractors to make a real difference for our customers. We re looking for someone with excellent communication skills, a genuine passion for helping people, and the confidence to manage a busy and varied workload. If you have experience in tenancy or housing management and want to make a meaningful impact in your community, we d love to hear from you. What You ll Be Doing Building positive relationships with tenants, leaseholders, and shared owners, providing advice and support on tenancy and lease matters. Investigating and resolving customer issues including tenancy breaches, anti-social behaviour (ASB), neighbour disputes, and property management concerns. Maintaining accurate records, serving legal notices, preparing case files, and attending court or multi-agency meetings where required. Identifying support needs and connecting residents with appropriate internal or external support services to help sustain tenancies. Working closely with colleagues across Thrive to ensure smooth property access, compliance, and excellent customer service. Supporting the full tenant journey from allocations and lettings to long-term housing management and sustainment. Attending occasional evening or weekend meetings as part of your commitment to the community. What You ll Need A full driving licence and access to a vehicle. Experience in tenancy management and/or anti-social behaviour casework. Strong partnership working skills with agencies and contractors. Excellent communication and interpersonal skills, with the ability to engage a wide range of people. Flexibility and adaptability in a changing environment. A CIH or Housing Management qualification (or equivalent) is desirable. Some roles may require a basic DBS check and our People Team will confirm this applicable. Closing date: 8th December 2025 Interviews: To be confirmed We may close this vacancy early if we receive a high volume of suitable applications so apply now and start your journey with Thrive Homes today.
Sellick Partnership
Compliance Officer
Sellick Partnership Newhall, Derbyshire
Compliance Officer Location-South Derbyshire Salary- 38,220- 40,777 per annum + Car allowance and mileage Permanent- full-time employment Monday-Friday-37.5 hours per week Hybrid working available Sellick Partnership Ltd are assisting a well-established organisation within the public sector to recruit for a Compliance Officer to deliver compliance in relation to asbestos across their internal Housing stock fullfilling the requirements as the Duty Holder for asbestos. Job Summary Act as the lead Health & Safety Officer for Housing, providing expert guidance and ensuring the effective implementation and ongoing development of the Health & Safety management framework within the service. Main duties for the Compliance Officer Provide professional health, safety and asbestos advice to managers, employees, contractors and partners, promoting a positive safety culture and ensuring compliance with housing policies. Support service improvements, including contributing to IT systems, preparing reports, attending meetings, and managing specific projects and initiatives. Exercise responsible stewardship of budgets and resources, including coordinating, monitoring and reporting on service performance. Uphold Corporate Equality, Diversity and Inclusion standards, maintain confidentiality and data protection requirements, and undertake other duties appropriate to the role. Accountability's Lead on health, safety, fire safety and asbestos management for Housing, including maintaining the asbestos register, managing surveys and removal contracts, updating policies, and ensuring regulatory compliance. Provide professional advice as a health and safety officer in relation to asbestos best practice, legislation changes, risk assessments, incident investigation, and future incident prevention across Housing and the DLO. Monitor performance and compliance by reviewing contractor and DLO practices, analysing incident reports, completing root-cause analysis, and ensuring required standards are met. Deliver and evaluate health and safety training, liaise with external bodies (HSE, Fire Authority, Police, Trade Unions), support service improvement, and assist the Compliance Manager as needed. Essential criterias for the role NEBOSH Certificate (or equivalent) or ability to demonstrate equivalent knowledge and competency. Experience working within a Housing environment (desirable). BOHS P405 - Management of Asbestos in Buildings (or equivalent). Proven ability to engage, influence and collaborate effectively with staff and partners on health and safety matters. If you feel well-suited to the role, please apply or contact Josh Meek directly at Sellick Partnership, Derby Office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Nov 28, 2025
Full time
Compliance Officer Location-South Derbyshire Salary- 38,220- 40,777 per annum + Car allowance and mileage Permanent- full-time employment Monday-Friday-37.5 hours per week Hybrid working available Sellick Partnership Ltd are assisting a well-established organisation within the public sector to recruit for a Compliance Officer to deliver compliance in relation to asbestos across their internal Housing stock fullfilling the requirements as the Duty Holder for asbestos. Job Summary Act as the lead Health & Safety Officer for Housing, providing expert guidance and ensuring the effective implementation and ongoing development of the Health & Safety management framework within the service. Main duties for the Compliance Officer Provide professional health, safety and asbestos advice to managers, employees, contractors and partners, promoting a positive safety culture and ensuring compliance with housing policies. Support service improvements, including contributing to IT systems, preparing reports, attending meetings, and managing specific projects and initiatives. Exercise responsible stewardship of budgets and resources, including coordinating, monitoring and reporting on service performance. Uphold Corporate Equality, Diversity and Inclusion standards, maintain confidentiality and data protection requirements, and undertake other duties appropriate to the role. Accountability's Lead on health, safety, fire safety and asbestos management for Housing, including maintaining the asbestos register, managing surveys and removal contracts, updating policies, and ensuring regulatory compliance. Provide professional advice as a health and safety officer in relation to asbestos best practice, legislation changes, risk assessments, incident investigation, and future incident prevention across Housing and the DLO. Monitor performance and compliance by reviewing contractor and DLO practices, analysing incident reports, completing root-cause analysis, and ensuring required standards are met. Deliver and evaluate health and safety training, liaise with external bodies (HSE, Fire Authority, Police, Trade Unions), support service improvement, and assist the Compliance Manager as needed. Essential criterias for the role NEBOSH Certificate (or equivalent) or ability to demonstrate equivalent knowledge and competency. Experience working within a Housing environment (desirable). BOHS P405 - Management of Asbestos in Buildings (or equivalent). Proven ability to engage, influence and collaborate effectively with staff and partners on health and safety matters. If you feel well-suited to the role, please apply or contact Josh Meek directly at Sellick Partnership, Derby Office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Ackerman Pierce Ltd
Housing Officer
Ackerman Pierce Ltd
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Office
Nov 28, 2025
Seasonal
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Office
bpha
Housing Officer
bpha Cambridge, Cambridgeshire
We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing: Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt. Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness. Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service. Conducting regular estate inspections, monitoring estate services, and completing fire safety checks. Working closely with internal teams and external partners to provide a joined-up, holistic service to residents. Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support. We d love to meet someone with: Previous experience in housing or tenancy management, ideally within a social housing setting. A strong understanding of ASB legislation and best practice in case handling. Proven ability to manage rent arrears and support financial wellbeing. Excellent customer service skills with a resident-first approach. Strong problem-solving, negotiation, and influencing skills. Effective communication, time management, and organisational abilities. Experience working collaboratively with internal and external stakeholders. Amongst what we offer you is: A competitive salary of £35,500 including car allowance 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to a wide range of wellbeing services and tools, including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note: The successful candidate will be required to complete a Basic DBS application. We reserve the right to close this recruitment early if we receive a high volume of suitable applications, so early submission is encouraged.
Nov 27, 2025
Full time
We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing: Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt. Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness. Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service. Conducting regular estate inspections, monitoring estate services, and completing fire safety checks. Working closely with internal teams and external partners to provide a joined-up, holistic service to residents. Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support. We d love to meet someone with: Previous experience in housing or tenancy management, ideally within a social housing setting. A strong understanding of ASB legislation and best practice in case handling. Proven ability to manage rent arrears and support financial wellbeing. Excellent customer service skills with a resident-first approach. Strong problem-solving, negotiation, and influencing skills. Effective communication, time management, and organisational abilities. Experience working collaboratively with internal and external stakeholders. Amongst what we offer you is: A competitive salary of £35,500 including car allowance 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to a wide range of wellbeing services and tools, including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note: The successful candidate will be required to complete a Basic DBS application. We reserve the right to close this recruitment early if we receive a high volume of suitable applications, so early submission is encouraged.
Reed Specialist Recruitment
ASB Officer
Reed Specialist Recruitment
ASB Officer Hourly Rate: 28 PAYE or 38.26 umbrella per hour Location: Can be based in either SM4 OR SE20 Job Type: Temporary (3 months with potential extension) We are seeking an ASB Officers to join a Housing Association based in either SM4 or SE20. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods. Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required. Required Skills & Qualifications: Proven experience in an ASB role within the housing sector. Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary. Strong organisational and communication skills, capable of handling multiple tasks simultaneously. Basic DBS required To apply for the ASB Officer position, please submit your CV for review
Nov 26, 2025
Seasonal
ASB Officer Hourly Rate: 28 PAYE or 38.26 umbrella per hour Location: Can be based in either SM4 OR SE20 Job Type: Temporary (3 months with potential extension) We are seeking an ASB Officers to join a Housing Association based in either SM4 or SE20. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods. Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required. Required Skills & Qualifications: Proven experience in an ASB role within the housing sector. Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary. Strong organisational and communication skills, capable of handling multiple tasks simultaneously. Basic DBS required To apply for the ASB Officer position, please submit your CV for review
Eden Brown
ASB Officer
Eden Brown
Eden Brown are seeking a temporary ASB Officer working a contract in Lancashire The role will be 3 days a week (Flexible) Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Nov 25, 2025
Full time
Eden Brown are seeking a temporary ASB Officer working a contract in Lancashire The role will be 3 days a week (Flexible) Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate Apply now to be considered Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Reed Specialist Recruitment
Neighbourhood Response Officer
Reed Specialist Recruitment
Neighbourhood Response Officer Hourly rate: 18.43 per hour PAYE Location: Oxfordshire Job Type: Full-time (36 hours per week) Temp until end of April 2026 # We are seeking a confident and customer-focused Neighbourhood Response Officer to join a team in Oxfordshire. This front-facing role specialises in tenancy and estate management, requiring daily travel across neighbourhoods and homes within an 80-mile-wide patch. If you are passionate about creating safe, secure, and attractive neighbourhoods and are ready to embody our core values of Openness, Respect, Evolution, Success, and Responsibility, this role is for you. Day-to-day of the role: Work collaboratively with both internal and external stakeholders to develop and improve services, finding positive solutions to complex cases. Conduct customer visits, including sign-ups, welfare checks, and investigations of antisocial behaviour (ASB) and breaches of tenancy and estate management. Travel extensively across the designated patch and occasionally to other areas, ensuring effective tenancy and estate management. Required Skills & Qualifications: Experience as a neighbourhood response officer, housing management is beneficial. Proven experience in customer service and a strong ability to work with community members. Confident and resilient individual with a positive mindset. Capable of learning new systems and processes quickly, adhering to policies and procedures from day one. Excellent organisational and prioritisation skills, with the ability to work to plans and targets. Must have a vehicle for extensive travel. To apply for the Neighbourhood Response Officer position, please submit your CV detailing your relevant experience.
Nov 25, 2025
Seasonal
Neighbourhood Response Officer Hourly rate: 18.43 per hour PAYE Location: Oxfordshire Job Type: Full-time (36 hours per week) Temp until end of April 2026 # We are seeking a confident and customer-focused Neighbourhood Response Officer to join a team in Oxfordshire. This front-facing role specialises in tenancy and estate management, requiring daily travel across neighbourhoods and homes within an 80-mile-wide patch. If you are passionate about creating safe, secure, and attractive neighbourhoods and are ready to embody our core values of Openness, Respect, Evolution, Success, and Responsibility, this role is for you. Day-to-day of the role: Work collaboratively with both internal and external stakeholders to develop and improve services, finding positive solutions to complex cases. Conduct customer visits, including sign-ups, welfare checks, and investigations of antisocial behaviour (ASB) and breaches of tenancy and estate management. Travel extensively across the designated patch and occasionally to other areas, ensuring effective tenancy and estate management. Required Skills & Qualifications: Experience as a neighbourhood response officer, housing management is beneficial. Proven experience in customer service and a strong ability to work with community members. Confident and resilient individual with a positive mindset. Capable of learning new systems and processes quickly, adhering to policies and procedures from day one. Excellent organisational and prioritisation skills, with the ability to work to plans and targets. Must have a vehicle for extensive travel. To apply for the Neighbourhood Response Officer position, please submit your CV detailing your relevant experience.
Sellick Partnership
Health and Safety Officer
Sellick Partnership Newhall, Derbyshire
Health and Safety Officer Location-South Derbyshire Salary- 38,220- 40,777 per annum Permanent- full-time employment Monday-Friday-37.5 hours per week Hybrid working available Sellick Partnership Ltd are assisting a well-established organisation within the public sector to recruit for a Health and Safety Officer to deliver compliance in relation to asbestos across their internal Housing stock fulfilling the requirements as the Duty Holder for asbestos. Job Summary Act as the lead Health & Safety Officer for Housing, providing expert guidance and ensuring the effective implementation and ongoing development of the Health & Safety management framework within the service. Main duties for Health and Safety Officer Provide professional health, safety and asbestos advice to managers, employees, contractors and partners, promoting a positive safety culture and ensuring compliance with housing policies. Support service improvements, including contributing to IT systems, preparing reports, attending meetings, and managing specific projects and initiatives. Exercise responsible stewardship of budgets and resources, including coordinating, monitoring and reporting on service performance. Uphold Corporate Equality, Diversity and Inclusion standards, maintain confidentiality and data protection requirements, and undertake other duties appropriate to the role. Accountability's Lead on health, safety, fire safety and asbestos management for Housing, including maintaining the asbestos register, managing surveys and removal contracts, updating policies, and ensuring regulatory compliance. Provide professional advice as a health and safety officer in relation to asbestos best practice, legislation changes, risk assessments, incident investigation, and future incident prevention across Housing and the DLO. Monitor performance and compliance by reviewing contractor and DLO practices, analysing incident reports, completing root-cause analysis, and ensuring required standards are met. Deliver and evaluate health and safety training, liaise with external bodies (HSE, Fire Authority, Police, Trade Unions), support service improvement, and assist the Compliance Manager as needed. Essential criteria for the role NEBOSH Certificate (or equivalent) or ability to demonstrate equivalent knowledge and competency. Experience working within a Housing environment (desirable). BOHS P405 - Management of Asbestos in Buildings (or equivalent). Proven ability to engage, influence and collaborate effectively with staff and partners on health and safety matters. If you feel well-suited to role, please apply or contact Josh Meek directly at Sellick Partnership, Derby Office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Nov 24, 2025
Full time
Health and Safety Officer Location-South Derbyshire Salary- 38,220- 40,777 per annum Permanent- full-time employment Monday-Friday-37.5 hours per week Hybrid working available Sellick Partnership Ltd are assisting a well-established organisation within the public sector to recruit for a Health and Safety Officer to deliver compliance in relation to asbestos across their internal Housing stock fulfilling the requirements as the Duty Holder for asbestos. Job Summary Act as the lead Health & Safety Officer for Housing, providing expert guidance and ensuring the effective implementation and ongoing development of the Health & Safety management framework within the service. Main duties for Health and Safety Officer Provide professional health, safety and asbestos advice to managers, employees, contractors and partners, promoting a positive safety culture and ensuring compliance with housing policies. Support service improvements, including contributing to IT systems, preparing reports, attending meetings, and managing specific projects and initiatives. Exercise responsible stewardship of budgets and resources, including coordinating, monitoring and reporting on service performance. Uphold Corporate Equality, Diversity and Inclusion standards, maintain confidentiality and data protection requirements, and undertake other duties appropriate to the role. Accountability's Lead on health, safety, fire safety and asbestos management for Housing, including maintaining the asbestos register, managing surveys and removal contracts, updating policies, and ensuring regulatory compliance. Provide professional advice as a health and safety officer in relation to asbestos best practice, legislation changes, risk assessments, incident investigation, and future incident prevention across Housing and the DLO. Monitor performance and compliance by reviewing contractor and DLO practices, analysing incident reports, completing root-cause analysis, and ensuring required standards are met. Deliver and evaluate health and safety training, liaise with external bodies (HSE, Fire Authority, Police, Trade Unions), support service improvement, and assist the Compliance Manager as needed. Essential criteria for the role NEBOSH Certificate (or equivalent) or ability to demonstrate equivalent knowledge and competency. Experience working within a Housing environment (desirable). BOHS P405 - Management of Asbestos in Buildings (or equivalent). Proven ability to engage, influence and collaborate effectively with staff and partners on health and safety matters. If you feel well-suited to role, please apply or contact Josh Meek directly at Sellick Partnership, Derby Office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
South Africa Tempest Resourcing
Income Officer
South Africa Tempest Resourcing Harrow, Middlesex
Job Title: Housing Officer Location: London Borough (Hybrid - 2-3 days on site) Contract: Temporary / Ongoing Salary: 21.23 PAYE / 27.70 Umbrella Role Overview The Housing Officer will be responsible for delivering a comprehensive tenancy and estate management service to council tenants, leaseholders, and applicants. The role focuses on sustaining tenancies, managing rent arrears, resolving anti-social behaviour, ensuring safe estates, and providing high-quality customer service. You will manage a dedicated patch, work closely with internal and external partners, and ensure that all housing-related policies, procedures, and legislation are followed. Key Responsibilities Tenancy & Estate Management Manage a designated patch of properties, ensuring all tenancies are compliant and well-maintained. Conduct tenancy sign-ups, audits, successions, assignments, and mutual exchanges. Carry out regular estate inspections, identify repairs, monitor cleaning/caretaking standards, and follow up with contractors. Respond to complaints, tenancy breaches, and neighbour disputes. Income Recovery & Rent Arrears Monitor rent accounts and take early intervention to prevent arrears escalation. Negotiate realistic payment arrangements and provide support around welfare benefits. Prepare cases for legal action, attend court where required, and follow rent recovery procedures in line with policy. Anti-Social Behaviour (ASB) Management Investigate ASB reports, gather evidence, interview residents, and implement appropriate interventions. Work collaboratively with police, support agencies, and community partners to manage cases. Customer Support & Advocacy Provide clear housing advice and guidance to tenants, including welfare, safeguarding, and tenancy sustainment support. Engage with vulnerable residents with empathy, ensuring access to relevant support services. Records & Compliance Maintain accurate, timely case notes on housing management systems. Ensure all actions are compliant with housing legislation, safeguarding, GDPR, and organisational policies. Produce reports, statements, and documentation as required. Person Specification / Skills & Experience Experience in social housing, tenancy management, or a similar frontline role. Strong understanding of rent arrears management and income recovery processes. Knowledge of key housing legislation (Housing Acts, ASB Act, Equality Act, GDPR, safeguarding). Confident handling difficult conversations and managing conflict. Excellent communication skills, both written and verbal. Ability to work independently, manage a busy caseload, and use good judgment. Strong IT skills and experience updating case management systems. Ability to build positive relationships with tenants, colleagues, and external partners. A valid UK driving licence is desirable (depending on local authority requirements).
Nov 20, 2025
Full time
Job Title: Housing Officer Location: London Borough (Hybrid - 2-3 days on site) Contract: Temporary / Ongoing Salary: 21.23 PAYE / 27.70 Umbrella Role Overview The Housing Officer will be responsible for delivering a comprehensive tenancy and estate management service to council tenants, leaseholders, and applicants. The role focuses on sustaining tenancies, managing rent arrears, resolving anti-social behaviour, ensuring safe estates, and providing high-quality customer service. You will manage a dedicated patch, work closely with internal and external partners, and ensure that all housing-related policies, procedures, and legislation are followed. Key Responsibilities Tenancy & Estate Management Manage a designated patch of properties, ensuring all tenancies are compliant and well-maintained. Conduct tenancy sign-ups, audits, successions, assignments, and mutual exchanges. Carry out regular estate inspections, identify repairs, monitor cleaning/caretaking standards, and follow up with contractors. Respond to complaints, tenancy breaches, and neighbour disputes. Income Recovery & Rent Arrears Monitor rent accounts and take early intervention to prevent arrears escalation. Negotiate realistic payment arrangements and provide support around welfare benefits. Prepare cases for legal action, attend court where required, and follow rent recovery procedures in line with policy. Anti-Social Behaviour (ASB) Management Investigate ASB reports, gather evidence, interview residents, and implement appropriate interventions. Work collaboratively with police, support agencies, and community partners to manage cases. Customer Support & Advocacy Provide clear housing advice and guidance to tenants, including welfare, safeguarding, and tenancy sustainment support. Engage with vulnerable residents with empathy, ensuring access to relevant support services. Records & Compliance Maintain accurate, timely case notes on housing management systems. Ensure all actions are compliant with housing legislation, safeguarding, GDPR, and organisational policies. Produce reports, statements, and documentation as required. Person Specification / Skills & Experience Experience in social housing, tenancy management, or a similar frontline role. Strong understanding of rent arrears management and income recovery processes. Knowledge of key housing legislation (Housing Acts, ASB Act, Equality Act, GDPR, safeguarding). Confident handling difficult conversations and managing conflict. Excellent communication skills, both written and verbal. Ability to work independently, manage a busy caseload, and use good judgment. Strong IT skills and experience updating case management systems. Ability to build positive relationships with tenants, colleagues, and external partners. A valid UK driving licence is desirable (depending on local authority requirements).
Papworth Trust
Housing Team Leader
Papworth Trust Girton, Cambridgeshire
Housing Team Leader Papworth Trust is looking for a dedicated, customer-focused Housing Team Leader to join their team in Papworth Everard, Cambridgeshire , in a full-time, permanent role. Why Papworth Trust: Papworth Trust is a leading disability charity and Registered Provider committed to supporting disabled people to live with equality, choice and independence. We re a great place to work and we're keen to invest in your future learning and development. We have strong values and our culture is one of openness and kindness, where mutual respect and honesty are the norm. Together, we create an environment where you can thrive and feel proud of the work you do. Fantastic company benefits include: Competitive Salary: £38,300 per annum Holiday: 33 days holiday including bank holidays Company sick pay Pension Employee extras: Cycle to Work scheme, Inclusive employee assistance and wellbeing support, ongoing training, health cashback plan + more. About the role: As Housing Team Leader , you ll ensure customers receive an excellent housing and tenancy management service. By supporting and mentoring the team, you ll help deliver a responsive, accessible service that promotes independence and reduces tenancy issues. You ll also help maximise rental income, build strong partner relationships and ensure homes are well-managed, safe and efficiently let. Working hours for this role are 37.5 hours office based per week. Interview date for this role is 12 December 2025. Main Duties and Responsibilities: Lead and inspire a team of Housing Officers to deliver an accessible, effective and customer-focused tenancy management service Oversee tenancy and community management, ensuring services meet the Customer Charter and high service standards Manage property lettings efficiently, working closely with maintenance teams to ensure timely and appropriate re-letting Provide advice and guidance on ASB, tenancy queries and complex casework Respond to complaints, identifying opportunities for service improvement Manage and reduce rent arrears, supporting residents to sustain their tenancies Build productive relationships with local authorities, commissioners and community partners About you: As a Housing Team Leader , you will have experience in social housing management with a strong customer-focused approach and be a confident leader, able to mentor, motivate, and develop staff. You will demonstrate excellent communication, organisational, and decision-making skills, with knowledge of tenancy management, housing law, ASB, and income management. You will be able to analyse information, produce reports, and use Microsoft Office effectively, with experience working with diverse and vulnerable customers. You will remain calm, professional, and solution-focused under pressure, and be committed to continued learning, with a CIH qualification or similar desirable. Please note: The post will be subject to an Enhanced with Adults Barred Service (DBS) check process. We are a Disability Confident employer. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. We welcome applications from disabled candidates and guarantee an interview to those who meet the minimum criteria for the role. If you wish to apply through the Disability Confident scheme, please contact Spider who are handling this vacancy on our behalf. Please note, Candidates must be authorised to work in the UK. If you are dedicated to making a difference and possess the skills and experience, we are looking for our Housing Team Leader role, we would love to hear from you. Please submit your CV today to join our supportive and dynamic team at Papworth Trust, where we work together to empower individuals and promote independence in care. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. No Recruitment agencies please. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Nov 20, 2025
Full time
Housing Team Leader Papworth Trust is looking for a dedicated, customer-focused Housing Team Leader to join their team in Papworth Everard, Cambridgeshire , in a full-time, permanent role. Why Papworth Trust: Papworth Trust is a leading disability charity and Registered Provider committed to supporting disabled people to live with equality, choice and independence. We re a great place to work and we're keen to invest in your future learning and development. We have strong values and our culture is one of openness and kindness, where mutual respect and honesty are the norm. Together, we create an environment where you can thrive and feel proud of the work you do. Fantastic company benefits include: Competitive Salary: £38,300 per annum Holiday: 33 days holiday including bank holidays Company sick pay Pension Employee extras: Cycle to Work scheme, Inclusive employee assistance and wellbeing support, ongoing training, health cashback plan + more. About the role: As Housing Team Leader , you ll ensure customers receive an excellent housing and tenancy management service. By supporting and mentoring the team, you ll help deliver a responsive, accessible service that promotes independence and reduces tenancy issues. You ll also help maximise rental income, build strong partner relationships and ensure homes are well-managed, safe and efficiently let. Working hours for this role are 37.5 hours office based per week. Interview date for this role is 12 December 2025. Main Duties and Responsibilities: Lead and inspire a team of Housing Officers to deliver an accessible, effective and customer-focused tenancy management service Oversee tenancy and community management, ensuring services meet the Customer Charter and high service standards Manage property lettings efficiently, working closely with maintenance teams to ensure timely and appropriate re-letting Provide advice and guidance on ASB, tenancy queries and complex casework Respond to complaints, identifying opportunities for service improvement Manage and reduce rent arrears, supporting residents to sustain their tenancies Build productive relationships with local authorities, commissioners and community partners About you: As a Housing Team Leader , you will have experience in social housing management with a strong customer-focused approach and be a confident leader, able to mentor, motivate, and develop staff. You will demonstrate excellent communication, organisational, and decision-making skills, with knowledge of tenancy management, housing law, ASB, and income management. You will be able to analyse information, produce reports, and use Microsoft Office effectively, with experience working with diverse and vulnerable customers. You will remain calm, professional, and solution-focused under pressure, and be committed to continued learning, with a CIH qualification or similar desirable. Please note: The post will be subject to an Enhanced with Adults Barred Service (DBS) check process. We are a Disability Confident employer. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. We welcome applications from disabled candidates and guarantee an interview to those who meet the minimum criteria for the role. If you wish to apply through the Disability Confident scheme, please contact Spider who are handling this vacancy on our behalf. Please note, Candidates must be authorised to work in the UK. If you are dedicated to making a difference and possess the skills and experience, we are looking for our Housing Team Leader role, we would love to hear from you. Please submit your CV today to join our supportive and dynamic team at Papworth Trust, where we work together to empower individuals and promote independence in care. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. No Recruitment agencies please. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Niyaa People Ltd
Neighbourhood Housing Officer
Niyaa People Ltd Irchester, Northamptonshire
We are currently on the lookout for a Housing Officer to urgently join a Housing association in Northampton, you'll enjoy a hybrid working arrangement, allowing you to balance office-based tasks with the flexibility of working from home. This is an excellent opportunity for a proactive, dedicated professional to manage a patch of general needs tenancies, ensure sustainable tenancies, and contribute to the creation of safe, thriving communities. Key Responsibilities of a Housing Officer: Manage all aspects of tenancy management, including sign-ups, tenancy inspections, and addressing anti-social behaviour (ASB). Take swift and effective action on medium to high-level ASB cases, working closely with tenants, police, and other partner agencies. Conduct regular estate inspections and home visits to maintain high standards and build strong relationships with tenants. Ensure customer data is accurate and up-to-date, meeting regulatory and safeguarding standards. What We'd Love to See from You: Proven experience in tenancy or housing management, including ASB and tenancy enforcement. Strong understanding of housing legislation, policies, and best practices. Excellent communication, negotiation, and conflict resolution skills. Ability to manage a busy caseload with a customer-focused, solution-oriented approach. What's on Offer: Hybrid working Temporary contract - potential for longer term extension Competitive hourly rate This Housing Officer role is offering an hourly rate of £25 - £27 per hour Wellingborough is well-connected and accessible from nearby towns, with excellent road links, including the A45 and A6, as well as direct train services to Northampton and other surrounding areas. I would also like to hear from any Neighbourhood Officers, ASB Officers or Community Safety Officers If this Housing Officer role is of interest to you, please apply or contact (url removed)
Nov 19, 2025
Contract
We are currently on the lookout for a Housing Officer to urgently join a Housing association in Northampton, you'll enjoy a hybrid working arrangement, allowing you to balance office-based tasks with the flexibility of working from home. This is an excellent opportunity for a proactive, dedicated professional to manage a patch of general needs tenancies, ensure sustainable tenancies, and contribute to the creation of safe, thriving communities. Key Responsibilities of a Housing Officer: Manage all aspects of tenancy management, including sign-ups, tenancy inspections, and addressing anti-social behaviour (ASB). Take swift and effective action on medium to high-level ASB cases, working closely with tenants, police, and other partner agencies. Conduct regular estate inspections and home visits to maintain high standards and build strong relationships with tenants. Ensure customer data is accurate and up-to-date, meeting regulatory and safeguarding standards. What We'd Love to See from You: Proven experience in tenancy or housing management, including ASB and tenancy enforcement. Strong understanding of housing legislation, policies, and best practices. Excellent communication, negotiation, and conflict resolution skills. Ability to manage a busy caseload with a customer-focused, solution-oriented approach. What's on Offer: Hybrid working Temporary contract - potential for longer term extension Competitive hourly rate This Housing Officer role is offering an hourly rate of £25 - £27 per hour Wellingborough is well-connected and accessible from nearby towns, with excellent road links, including the A45 and A6, as well as direct train services to Northampton and other surrounding areas. I would also like to hear from any Neighbourhood Officers, ASB Officers or Community Safety Officers If this Housing Officer role is of interest to you, please apply or contact (url removed)
MMP Consultancy
Head of Compliance & Building Safety
MMP Consultancy Islington, London
MMP Consultancy currently have an opportunity for a Head of Compliance and Building Safety to join a housing association based in Islington, North London. My client has a portfolio across London and the South East. My client can offer hybrid working with an expectation of 2 days p/w in the offices. My client is offering a salary of 65,000p/a + Benefits. Job Overview: The Head of Compliance and Building Safety will lead the strategic management and operational delivery of my clients compliance functions, encompassing Building Safety, Fire Safety, Gas Safety, Water Hygiene, Lift Safety, Electrical Safety, and Asbestos Management. This role ensures that all statutory and regulatory obligations are met with excellence, and that services are delivered to the highest standards of quality, value, and customer satisfaction. The Head of Compliance and Building Safety will lead the procurement and delivery of compliance inspections, testing, and remedial work programmes, ensuring timely, high-quality outcomes. Maintain strong contractor relationships, monitor performance, and uphold robust data management and transparent reporting practices. Key Accountabilities: Key Responsibilities Lead, develop and coach the Compliance and Building Safety team to deliver high-quality, customer-focused services. Oversee statutory compliance across building safety, fire, gas, water hygiene, lifts, electrical systems, and asbestos. Manage service contracts and remedial works, ensuring value for money, regulatory compliance, and minimal disruption to residents. Act as the lead reporting officer to external bodies including the Regulator of Social Housing and MHCLG. Develop and implement policies and inspection programmes aligned with the Building Safety Act and other legislation. Monitor contractor performance, resolve disputes, and ensure health and safety standards are met across all sites, working in collaboration to manage the quality of all fire remedial works completed by external contractors. Manage budgets, procurement, and contract delivery, ensuring financial accountability risk management, and service excellence so programmes are delivered on time and within budget. Promote safeguarding, equality, and data protection across all compliance activities. Collaborate with internal teams, residents, and external stakeholders to ensure safe, compliant, and well-maintained homes. Co-ordinate programmes with repair, planned works and compliance teams to ensure maximum cost effectiveness and minimum disruption to customers Act as the subject matter expert for compliance and building safety advice to colleagues and external support stakeholders. Lead and inspire teams to deliver high-performing, and customer-focused building safety services. Drive continuous improvement, innovation, and professional development. Engage effectively with residents, stakeholders, and partners to shape inclusive, responsive service delivery. Manage performance, reporting, and statutory duties to support strategy and audit readiness. Deliver regular building safety and compliance updates to Committees/Board. Promote a culture of safety, wellbeing, equality, and safeguarding throughout the service. Represent my client at internal and external forums and deputise for senior leaders as required. Chair and lead compliance and fire safety meetings with both internal and external stakeholders. To provide comprehensive professional design, detailing and contract administration on services on a diverse range of commissions for my client when needed, fully utilising IT support systems. Ensure teams are kept updated and adhere to legislative, contractual, policy and process changes affecting their areas of work Maintain efficient records for programme monitoring and control. Oversee planning and programming of compliance capital works including contributing to the organisations 5/30 business plan. Support the scoping and specifying of all relevant statutory compliance contracts in conjunction with procurement colleagues, ensuring contracts include clear quality and performance standards and measurement requirements for the Group to support effective contract management and service improvement. Title: Head of Compliance & Building Safety Rate: 65,000p/a + Benefits Location: Islington, North London
Nov 19, 2025
Full time
MMP Consultancy currently have an opportunity for a Head of Compliance and Building Safety to join a housing association based in Islington, North London. My client has a portfolio across London and the South East. My client can offer hybrid working with an expectation of 2 days p/w in the offices. My client is offering a salary of 65,000p/a + Benefits. Job Overview: The Head of Compliance and Building Safety will lead the strategic management and operational delivery of my clients compliance functions, encompassing Building Safety, Fire Safety, Gas Safety, Water Hygiene, Lift Safety, Electrical Safety, and Asbestos Management. This role ensures that all statutory and regulatory obligations are met with excellence, and that services are delivered to the highest standards of quality, value, and customer satisfaction. The Head of Compliance and Building Safety will lead the procurement and delivery of compliance inspections, testing, and remedial work programmes, ensuring timely, high-quality outcomes. Maintain strong contractor relationships, monitor performance, and uphold robust data management and transparent reporting practices. Key Accountabilities: Key Responsibilities Lead, develop and coach the Compliance and Building Safety team to deliver high-quality, customer-focused services. Oversee statutory compliance across building safety, fire, gas, water hygiene, lifts, electrical systems, and asbestos. Manage service contracts and remedial works, ensuring value for money, regulatory compliance, and minimal disruption to residents. Act as the lead reporting officer to external bodies including the Regulator of Social Housing and MHCLG. Develop and implement policies and inspection programmes aligned with the Building Safety Act and other legislation. Monitor contractor performance, resolve disputes, and ensure health and safety standards are met across all sites, working in collaboration to manage the quality of all fire remedial works completed by external contractors. Manage budgets, procurement, and contract delivery, ensuring financial accountability risk management, and service excellence so programmes are delivered on time and within budget. Promote safeguarding, equality, and data protection across all compliance activities. Collaborate with internal teams, residents, and external stakeholders to ensure safe, compliant, and well-maintained homes. Co-ordinate programmes with repair, planned works and compliance teams to ensure maximum cost effectiveness and minimum disruption to customers Act as the subject matter expert for compliance and building safety advice to colleagues and external support stakeholders. Lead and inspire teams to deliver high-performing, and customer-focused building safety services. Drive continuous improvement, innovation, and professional development. Engage effectively with residents, stakeholders, and partners to shape inclusive, responsive service delivery. Manage performance, reporting, and statutory duties to support strategy and audit readiness. Deliver regular building safety and compliance updates to Committees/Board. Promote a culture of safety, wellbeing, equality, and safeguarding throughout the service. Represent my client at internal and external forums and deputise for senior leaders as required. Chair and lead compliance and fire safety meetings with both internal and external stakeholders. To provide comprehensive professional design, detailing and contract administration on services on a diverse range of commissions for my client when needed, fully utilising IT support systems. Ensure teams are kept updated and adhere to legislative, contractual, policy and process changes affecting their areas of work Maintain efficient records for programme monitoring and control. Oversee planning and programming of compliance capital works including contributing to the organisations 5/30 business plan. Support the scoping and specifying of all relevant statutory compliance contracts in conjunction with procurement colleagues, ensuring contracts include clear quality and performance standards and measurement requirements for the Group to support effective contract management and service improvement. Title: Head of Compliance & Building Safety Rate: 65,000p/a + Benefits Location: Islington, North London
Niyaa People Ltd
Housing Officer
Niyaa People Ltd City, Manchester
Looking for a rewarding role where you can make a real difference? As a Housing Officer, you'll enjoy a hybrid working arrangement, allowing you to balance office-based tasks with the flexibility of working from home. This is an excellent opportunity for a proactive, dedicated professional to manage a patch of general needs tenancies, ensure sustainable tenancies, and contribute to the creation of safe, thriving communities. Key Responsibilities of a Housing Officer: Manage all aspects of tenancy management, including sign-ups, tenancy inspections, and addressing anti-social behaviour (ASB). Take swift and effective action on medium to high-level ASB cases, working closely with tenants, police, and other partner agencies. Conduct regular estate inspections and home visits to maintain high standards and build strong relationships with tenants. Ensure customer data is accurate and up-to-date, meeting regulatory and safeguarding standards. What We'd Love to See from You: Proven experience in tenancy or housing management, including ASB and tenancy enforcement. Strong understanding of housing legislation, policies, and best practices. Excellent communication, negotiation, and conflict resolution skills. Ability to manage a busy caseload with a customer-focused, solution-oriented approach. This role is offering an hourly rate of 25 - 26 per hour Manchester is easily commutable from surrounding areas, with excellent train connections to the city centre, major bus routes, and direct access to key motorways like the M60 and M56, making it an ideal location for both local and regional commuters. I would also like to hear from any Neighbourhood Officers, ASB Officers or Community Safety Officers If you're ready to make a meaningful impact in the housing sector and take on a varied and rewarding role, we'd love to hear from you! For more information or to apply to this Housing Officer role, please contact Katie Cox at (url removed).
Nov 18, 2025
Contract
Looking for a rewarding role where you can make a real difference? As a Housing Officer, you'll enjoy a hybrid working arrangement, allowing you to balance office-based tasks with the flexibility of working from home. This is an excellent opportunity for a proactive, dedicated professional to manage a patch of general needs tenancies, ensure sustainable tenancies, and contribute to the creation of safe, thriving communities. Key Responsibilities of a Housing Officer: Manage all aspects of tenancy management, including sign-ups, tenancy inspections, and addressing anti-social behaviour (ASB). Take swift and effective action on medium to high-level ASB cases, working closely with tenants, police, and other partner agencies. Conduct regular estate inspections and home visits to maintain high standards and build strong relationships with tenants. Ensure customer data is accurate and up-to-date, meeting regulatory and safeguarding standards. What We'd Love to See from You: Proven experience in tenancy or housing management, including ASB and tenancy enforcement. Strong understanding of housing legislation, policies, and best practices. Excellent communication, negotiation, and conflict resolution skills. Ability to manage a busy caseload with a customer-focused, solution-oriented approach. This role is offering an hourly rate of 25 - 26 per hour Manchester is easily commutable from surrounding areas, with excellent train connections to the city centre, major bus routes, and direct access to key motorways like the M60 and M56, making it an ideal location for both local and regional commuters. I would also like to hear from any Neighbourhood Officers, ASB Officers or Community Safety Officers If you're ready to make a meaningful impact in the housing sector and take on a varied and rewarding role, we'd love to hear from you! For more information or to apply to this Housing Officer role, please contact Katie Cox at (url removed).
Eden Brown
Housing Officer
Eden Brown Slough, Berkshire
Housing Officer - Slough (Rolling 3-Month Contract) Rate: 24- 26 per hour (Umbrella) We're seeking an experienced Housing Officer to join a busy Housing Association, managing a patch across Slough . You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing Officer (essential) Strong knowledge of tenancy legislation and housing procedures Excellent communication and case management skills Ability to work independently and hit the ground running Contract: Rolling 3-month assignment, immediate start. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Nov 18, 2025
Contract
Housing Officer - Slough (Rolling 3-Month Contract) Rate: 24- 26 per hour (Umbrella) We're seeking an experienced Housing Officer to join a busy Housing Association, managing a patch across Slough . You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing Officer (essential) Strong knowledge of tenancy legislation and housing procedures Excellent communication and case management skills Ability to work independently and hit the ground running Contract: Rolling 3-month assignment, immediate start. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

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