24 jobs found

Permanent, Full Time (40 hours per week) To include on call rota (with a standby rate) Company Van provided (for business use only) Uniform Provided Are you an experienced Plumber or Carpenter looking for your next role within Social Housing? Are you a versatile professional who can address a range of property needs efficiently? Are you looking for an employer where you feel included, valued, respected and proud to be part of a progressive and innovative organisation? Our skilled tradespeople are at the heart of what we do and have the chance to make a real difference every day. With a supportive team, ongoing training, great benefits, and a focus on wellbeing, GCH is the place where your skills can thrive, and your efforts are genuinely appreciated. Here at Gloucester City Homes, we re seeking Multi-Trade Operatives with a base trade in either Plumbing, Wet Trades or Carpentry to join our Repairs Team. You ll repair, maintain and install multiple trade items including roof, structure and fabric of buildings internal & external, service supplies, fixtures & fittings and other products associated with plumbing, carpentry and wet trades to a high standard to GCH customers homes and commercial premises. You ll work in accordance with prescribed work schedules, the Health & Safety at Work Act (1974) and to GCH established standard policy & procedures set for delivery of exceptional customer service. Liaising with both internal and external customers, line manager/supervisor, scheduler and colleagues appropriately and promptly, you ll ensure those connected or involved in your work are aware of progress and action taken or action required to rectify any identified defect/s, concerns or accounts of resident vulnerability Completing a high percentage of jobs as first time fix to achieve excellent customer satisfaction. We d like you to Hold a City & Guilds / NVQ Level 2 or above in an associated trade/craft. Have previous experience in applying multi trade skills to the installation, repair and maintenance of fixtures, fittings and fitments. Have experience of working in a customer responsive environment. Have full working knowledge of Health & Safety requirements related to workshop practice and maintenance. Be able to prioritise and organise own workload. Be a problem solver with a positive can-do attitude. Be able to interpret manufacturers instructions/technical manuals and drawings (desirable). Be IT literate, comfortable working with electronic devices, PDA s, tablets and computers (desirable). Closing Date: 30th October 2025. GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

I am looking for a Repairs manager to join a well respected local authority based in the Northampton area. The Repairs Manager will be responsible for overseeing the response works delivery on housing maintenance sites. Repairs manager duties: Line management of response supervisors Oversight of response works delivery, ensuring timelines and quality standards Coordination with schedulers for efficient resource deployment Ensuring customer satisfaction and quick resolution of complaints Monitoring of field staff compliance (H&S, conduct, workmanship) What is required for the role: Social Housing experience is a must Experience managing maintenance repairs Line management experience Relevant trade qualifications Knowledge of Health and safety legislations Benefits of the Repairs Manager role: General permanent benefits Flexible working opportunities If you are interested in applying for the Repairs manager role, then click apply now or contact Kyle on /

To support the delivery of quality repairs to ensure decent and suitable housing working as part of a team carrying out Roof works associated, but not limited, to maintenance works to all types of LBI managed properties and social spaces, as scheduled or directed by supervisor. Service Responsibilities 1.To carry out Roofing works and relevant trade duties as instructed by the Supervisor on Responsive, Planned, Empty Homes, High Value Repairs or Capital Repairs to an excellent standard upon completion. 2.To plan and organise workload to maximise productive time and ensure the best service to customers. This includes dealing with urgent and emergency repairs and ensuring, as far as practicable, that all appointments and targets are met. 3.To promptly inform a scheduler planner/supervisor of any unanticipated problems or delays that might impact on appointments for that day, so that work can be rescheduled. 4.To provide regular updates and information to supervisors/scheduler planner team and other colleagues to assist with ordering of materials, planning and scheduling of work. 5.To report any follow on or related repair works identified with the customer where these cannot be completed during the visit, providing sufficient detail to ensure an accurate 'further works' order is raised on the system. experienced roofer needed 3 years plus Roofer/Multitrader Roofer/Multitrader Roofer/Multitrader Roofer/Multitrader Roofer/Multitrader

As a repairs supervisor, you will be responsible for overseeing day-to-day activities for the specific contract area. Your role involves ensuring that work progresses according to plans, schedules, and safety standards. Additionally, you will manage a team of 10+ PAYE operatives, covering reactive maintenance repairs. Your tasks will include: Assisting with Health and Safety standards and practices Overseeing complex works and projects via site visits and correspondence with client counterparts Supporting schedulers to coordinate any large projects Providing Quotes to clients utilising Schedule of Rates Liaising with residents Overseeing complaint works Attending client meetings on a regular basis to provide updates on works Conducting post-inspections Working alongside planners to prioritise jobs Your ability to motivate the team to ensure work completion is crucial, and you will play a key role in maintaining efficiency, quality, and safety on the contract. Qualifications Strong IT knowledge Asbestos awareness certificate (Can get instantly if not) In date DBS check Must have experience of dealing with multi trade operatives and sub-contractors Experience within the housing sector preferred Valid driving license

Looking to recruit a Gas Manager to join a leading property services company based in Barnsley Offering a competitive salary of 46,000 + company car great benefits Responsibilities: Manage a Domestic Gas contract and day-to-day works, working with an experienced team of schedulers and engineers. Ensure the contract is fully complaint and operating within company procedures, framework agreements and Gas safety legislation. Check the quality of undertaken by both DLO and subcontractors on the contract. Monitor team output and push for better results to meet all the client's targets (KPIs) for gas repairs and services. Provide technical help when needed for ongoing gas tasks and projects. Liaise with clients and senior management team on progress and provide insights. Requirements: You must hold a valid full UK driving licence Current domestic gas tickets are needed ideally with an SMSTS Experience in Gas breakdown, servicing and repairs ideally in social housing environment Previous experience at a manager level is preferred Please apply below for more information! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Property Maintenance Project Coordinator (Scheduler) Operational Repairs 11 Months Maternity Cover £29,581.52 per annum (Full Time 37 Hours per week) Northallerton (Agile Working) Are you looking for an exciting challenge as a skilled and experienced Property Maintenance Scheduler dealing with Housing Operational Repairs? Ready to make a huge impact at Broadacres and for our customers? Broadacres Housing Association is seeking a highly organised individual to join our Property Services team as a property maintenance scheduler to deliver exceptional customer service and ensure a seamless customer journey. You will be responsible for overseeing the careful planning and delivery of various maintenance projects at our properties throughout North Yorkshire and the surrounding areas. The Role As our property maintenance project coordinator you will work as part of the property service team in a a fast-paced working environment, responsible for the co-ordination of operational resources to ensure efficient, customer focussed, cost effective services. On a daily basis you will support the property services management team to achieve key performance indicators and objectives, in line with the Association's policies and procedures. What You'll Be Doing: You will be responsible for operating the scheduling system and co-ordinate the work programming to ensure maximum efficiency and effective delivery of the Property Services operational teams, and adhere to critical Compliance Policies and time constraints There will be a requirement daily to communicate with customers and resolve complex customer enquiries in relation to all aspects of repairs and maintenance, focussing on providing great customer experience, and ensure the accurate capture of data and customer contacts in relevant systems, to ensure a clear audit trail. You will be responsible for operative diaries, taking decisions on the deployment of resource including handling over and under capacity and manage process exceptions such as changes to the repairs order requirements, work content, no access, follow-on works operative unavailability including all leave and planning for vehicle servicing and repairs. There will be a need to Interpret and analyse jobs to proactively ensure first time fix where possible. This would include ensuring that the team have the resources they need, that all foreseeable staff safety issues have been identified, and risk to the association is minimized. You will coordinate complex works and projects in accordance with technical briefs, co-ordinating and prioritising and working proactively with key internal and external customers, contractors and suppliers as required. Who We're Looking For: Finding the right person is really important to us. If you feel you're that person but don't quite meet 100% of the criteria, we'd still like to hear from you. We're an inclusive employer and believe in life without barriers. Experienced Professional: Have experience in providing support for the operational teams including the materials management process, performing advance checks to ensure the repairs service is customer focussed and cost effective. Excellent Communicator: Strong writing and verbal communication skills, with the ability to establish and maintain positive relationships with colleagues, customers, and external organisations. Organised Individual: Well-developed organisational skills to manage competing priorities and projects, and strong people management skills to motivate, organise, and lead teams. Problem Solver: Able to analyse problems, assess solutions, and reach sound decisions. Creative thinker who can identify innovative improvements to existing systems and services. Data Understanding: Strong data processing skills to deliver against known performance data from multiple sources, to deliver results. Collaborative Worker: Ability to engage and work with colleagues to find solutions and deliver improvements. What We Offer: Competitive Salary: Alongside a generous annual leave package and flexible working options. Extra Perks: Celebrate your birthday with an extra day off, plus increased leave for long service. Buying Additional Agile Working: Enjoy flexible working arrangements. Comprehensive Benefits: Additional perks to support your wellbeing, including our Employee Assistance Programme service. Why Broadacres? At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply. Our Organisation Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,800 homes across various regions, providing top-tier services aimed at meeting our vision: to be the best rural housing association in the country'. We ensure our customers receive first-class service, making them proud to live in a Broadacres' home. Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We will be interviewing as applications come in, so apply early to avoid disappointment! Finding the right person is really important to us. If you feel you're that person but don't quite meet 100% of the criteria, we'd still like to hear from you. We're an inclusive employer and believe in life without barriers. Property Maintenance Project Coordinator (Scheduler) Operational Repairs

RG Setsquare is working in partnership with a large Housing Association based in London, with housing stock across many locations. They are experiencing growth and have reached out to us exclusively, to support them with hiring a Scheduler. The role will include liaising with Tenants, taking in bound calls and logging all reactive maintenance issues that arise unexpectedly. Liaising also internally with Operational Managers, Supervisors and Maintenance teams, to prioritise jobs to be carried out, while agreeing on dates to book the direct work in to complete the works. Sending scheduled works to the engineers and trade people's diaries, while keeping the tenants included in the communications through out the duration of the works being carried out. This role is offering the following hours of work in there office: Monday to Friday 8am-5pm and is being offered with the security of a permanent contract. Basic duties: Act as a key point of contact for all parties Support the team Maintain accurate records and job updates within the repairs management system. Taking calls from clients / residents Plan, schedule and coordinate the engineer and trade people's diaries, booking in works daily in order of priority Communicate with the tenants, updating them with progress of works, ensuring completion within agreed timescales and in line with priorities. Any other duties to support with the day to day responsive repairs team running compliant, smooth and in line with agreements set with the end client Essential Maintenance knowledge Diary Management Taking in bound calls Making outbound calls RG Setsquare is acting as an Employment Agency in relation to this vacancy.

Groundworker Bedford Permanent Up to £34.8K We are looking for an experienced Groundworks Multi-Trade Operative to carry out a wide range of repair and maintenance works in and around customers' homes, as well as within empty properties. This is a varied role requiring strong technical skills, a proactive approach, and a commitment to delivering high-quality workmanship and excellent customer service. Role Overview Carry out a variety of groundworks tasks including: drainage installation (ACO/French drains/soakaways), concreting, bricklaying, pointing, paving, slabbing, gullies, manholes, tarmacking and fencing. Deliver repairs and maintenance to a high standard, often completing work on a first-time fix basis. Work safely at all times, following risk assessments, PPE requirements, and health & safety procedures. Manage van stock and materials effectively to maximise productivity. Maintain accurate job records via handheld devices and job management systems. Liaise with supervisors, schedulers, and colleagues to ensure efficient service delivery. Represent the organisation professionally when working in and around customers' homes. Requirements Proven experience in groundworks and general construction/repairs. NVQ Level 2 or equivalent qualification in a relevant trade (or significant demonstrable experience). Good knowledge of health & safety in construction. Ability to work to deadlines and manage workloads effectively. Strong customer service and communication skills. Organised, self-motivated, and able to take ownership of tasks through to completion. IT skills for basic reporting and record-keeping. Full clean UK driving licence.

Multi Trader Cambridge and surronding areas Up to £36K Permanent We are seeking an experienced and versatile Multi-Trade Operative to support the delivery of high-quality repairs and maintenance across occupied and empty homes. This is a varied role requiring a broad skillset and a strong focus on customer service, efficiency, and workmanship. Role Overview Carry out a range of responsive repairs and maintenance tasks including carpentry, plumbing, plastering, tiling, decorating, brickwork, window/door repairs, groundworks and fencing. Ensure work is completed to a high standard, often on a first-time fix basis. Work within customer homes with professionalism, respect, and sensitivity. Follow health & safety procedures, risk assessments and safe methods of work at all times. Manage van stock and materials efficiently to minimise downtime. Accurately record job information and communicate effectively with colleagues, supervisors, and schedulers. Maintain tools, equipment, and vehicles in good condition. Requirements Proven multi-trade skills with solid experience in general construction or property maintenance. NVQ Level 2 (or equivalent) in a construction trade, or demonstrable experience. Strong customer service and communication skills. Organised, self-motivated, and able to manage workloads effectively. Good problem-solving ability with attention to detail. Comfortable working in occupied homes. IT literacy for basic reporting via handheld devices. Full UK driving licence. Desirable CSCS card. First Aid training. Knowledge of NHF schedule of rates. Experience with asbestos awareness/non-licensed work.

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Basildon 27,500 Are you an experienced Repairs Planner? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Basildon. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or for more information, call Meg on (phone number removed)!

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, Permanent position Based in South London Salary: £25-30k Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers / Customer Service Advisors to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in South London. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, Permanent position Based in South London Salary: £25-30k Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers / Customer Service Advisors to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in South London. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, Permanent position Based in Leeds Salary: £19K-£22K Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in Leeds. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Temp - Perm Based in Birmingham £22,000 per annum Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners/ Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, temp - perm position. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on Hunt Group system Managing operatives diaries Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, Permanent position Based in Leeds Salary: £19K-£22K Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in Leeds. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Temp - Perm Based in Birmingham £22,000 per annum Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners/ Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, temp - perm position. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on Hunt Group system Managing operatives diaries Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Temp - Perm Based in Birmingham £22,000 per annum Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners/ Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, temp - perm position. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on Hunt Group system Managing operatives diaries Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Howells is acting as an Employment Business in relation to this vacancy

Customer Services Advisor - Repairs & Maintenance £20,000 - £22,000 per annum Immediate start - perm role Based in Enfield Are you an experienced Customer Service advisor / call centre operative? Do you have impeccable Customer Service skills along with the drive and determination to further your career in an exciting new position? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive CSA/ Repairs Call Centre Operatives to join their team in North London, working on repairs and maintenance within social housing, commercial and residential properties. These are full time permanent positions. The roles are based in Enfield. For this role, you must have experience as a CSA / Call Centre Operative working on a Social Housing contract, either for a main contractor or RSL, along with excellent time management and communication skills. You will also ideally have experience of using Impact Response repairs and maintenance software. Planner / Scheduler and CSA Responsibilities: Managing calls Managing operatives diaries Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies such as skip hire and kitchen deliveries etc. Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesPlanner / Scheduler Salary and Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time position - 40 hour working week, Monday to Friday 8am - 6pm. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Contracts are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Contracts acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Building Repairs Scheduler - Housing Maintenance Public Sector Appointment SW London (mainly home based) 3-6 Month Contract £24.00 per hour The Client requires a Local Authority experienced Repairs Scheduler to To plan and schedule repair appointments / programmed works, so as to achieve maximum productivity, ensuring that suitably qualified operatives are correctly and efficiently allocated at all times. To pro-actively manage operative resources to ensure repairs are completed right first time. Dedicated to ensuring that the council’s customers receive an excellent standard of service. Principal Accountabilities General Functions 1. Responsible for scheduling all appointments and programmed works with suitably qualified operatives using available technology and reporting tools to ensure business objectives are fully achieved within agreed timeframes. 2. To ensure performance monitoring systems are in place, and information is accurate and effective, and in accordance with financial regulations. 3. Using own initiative, proactively manage work orders using IT systems ensuring that variations and complex orders are managed and coordinated and accurate records are in place to monitor through to completion. 4. To operate customer satisfaction surveys and communicate with customers to discuss and resolve repairs issues and to escalate these issues to the relevant managers as required. 5. To receive and resolve all calls from operatives including variation requests, no access reports, requests for additional jobs, etc. 6. To answering client and customer queries - providing repairs knowledge and guidance to assist them in resolving issues. 7. To undertake data entry tasks as required and o work diligently towards achieving service KPIs and qualitative / quantitative performance targets. 8. To manage the relation between different service areas deliver effective customer service. 9. To ensure that the dynamic appointment scheduling system data base is accurately maintained and managed - observing good system housekeeping, user maintenance, and best practice at all times. 10. To help meet KPI performance targets and customer satisfaction targets for the service area. 11. To ensure that service is delivered to a standard that meets or exceeds council’s service promise to residents. 12. To prepare of records and statistics as required and respond to written and verbal icasework and complaints in a timely manner, in order to resolve issues effectively and speedily. 13. To monitor and report on operative performance in terms of missed appointments, customer satisfaction levels, etc and to escalate issues to the relevant manager. 14. To maintain a comprehensive and up to date knowledge of all relevant legislation, procedures and best practice for the service area. 15. To liaise with internal and external agencies to ensure high standards of service delivery. 16 To ensure staffing, training, financial and other operational administrative information and records are maintained (both manually and on computer), and that information used and provided by SBS is accurate and appropriately filed / stored. 17. To carry out all necessary liaisons, including attendance at meetings with, contractors, residents and officers, as required

Our client, based in South Wales, is currently recruiting for a Repairs Team Manager on a temporary contract for three months. Our client are a social housing provider who are proud to offer an efficient maintenance service for both planned and reactive works. The position is due to start immediately on a full time basis. The hourly rate is negotiable based on experience for this position. The ideal candidate will have experience line managing trade operatives in a Social Housing environment. Duties will include (but not limited to): * Directly line manage a 16 Trades Operatives, one team leader and two schedulers * Plan and co-ordinate reactive and planned maintenance works including kitchen, bathroom and boiler replacements * Monitor and forecast team budgets * Assist in the implementation of a new scheduling system in house and directly manage schedulers * Oversee and ensure team performance, both for out of hours contractors and in house DLO * Utilise in house data to determine future profitability * Organise repairs and improvements on voids properties to ensure an efficient relet * Ensure the Health and Safety of the DLO and management team * Ensure repairs fall in line with WHQS protocols * Take responsibility for the training and development of trade operatives Experience required: Managed Trade Operatives in a Social Housing capacity Understanding of DRS/ Scheduling systems Skills, knowledge and expertise required: Analytical and profit-driven approach to work Understanding of Social Housing protocols and expectations Rewards and Benefits: Flexible working hours Opportunities to work from home Working hours: 35 hours per week Monday - Friday 8am-4pm Please note that you require recent experience to apply for this role. For further information on the position, please contact Evan Yabsley or Mike Hodgetts. James Andrews is acting as an employment agency and business in relation to this role. KEYWORDS: Team Leader; Manager; Supervisor; DLO; Operatives; Housing Association At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £50 each once they have completed 20 days in a role via James Andrews!* *Terms and conditions apply, contact us for details