Cobalt Consulting (UK) Ltd
City, Newcastle Upon Tyne
Resident Services Manager - Single Family Housing The organisation We are partnering with a well-backed residential property business operating within the Build-to-Rent sector, with a specific focus on Single-Family Housing. The organisation is growing at pace, supported by long-term investment, and is committed to creating well-managed neighbourhoods rather than short term tenancies. With an expanding UK portfolio, the business offers stability, clear direction, and the opportunity to contribute to the success of professionally managed family homes. The role As Resident Services Manager, you will take responsibility for a Single-Family Housing portfolio in the North East, reporting into the Head of Resident Services. This role blends property, estate, and tenancy management, with resident experience at its core. You will act as the primary point of contact for residents and contractors, ensuring homes are well maintained, communities operate smoothly, and service standards are consistently met. The Resident Services Manager will also support new home mobilisation and handovers, working closely with internal construction and maintenance teams. Key responsibilities include: Managing the lettings lifecycle, including viewings, tenancy agreements, check-ins, and check-outs. Acting as the main point of contact for residents, delivering a professional and consistent service. Coordinating planned and reactive maintenance across the portfolio, within agreed timeframes. Completing regular property inspections, site walkovers, and statutory compliance checks. Supporting resident engagement initiatives to improve satisfaction and retention. Liaising with contractors, local authorities, and community partners as required. Taking ownership of portfolio performance, including retention and resident feedback. Skills and requirements To be successful as Resident Services Manager, you will bring: Working knowledge of residential property, Single-Family Housing, or lettings management. Practical understanding of relevant property regulations and compliance. Experience managing check-ins, check-outs, and property inspections. Confidence using property management systems and Microsoft Office. Strong communication skills and the ability to manage complex situations calmly. A customer-focused mindset with strong organisational skills. A full UK driving licence and access to a vehicle. Why apply? This Resident Services Manager role offers autonomy across a Single-Family Housing portfolio, backed by a supportive central team and long-term investment. It suits someone who enjoys ownership, resident interaction, and contributing to the success of growing communities. Interviews are ongoing, so early applications are encouraged. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let your Cobalt consultant know.
11/01/2026
Full time
Resident Services Manager - Single Family Housing The organisation We are partnering with a well-backed residential property business operating within the Build-to-Rent sector, with a specific focus on Single-Family Housing. The organisation is growing at pace, supported by long-term investment, and is committed to creating well-managed neighbourhoods rather than short term tenancies. With an expanding UK portfolio, the business offers stability, clear direction, and the opportunity to contribute to the success of professionally managed family homes. The role As Resident Services Manager, you will take responsibility for a Single-Family Housing portfolio in the North East, reporting into the Head of Resident Services. This role blends property, estate, and tenancy management, with resident experience at its core. You will act as the primary point of contact for residents and contractors, ensuring homes are well maintained, communities operate smoothly, and service standards are consistently met. The Resident Services Manager will also support new home mobilisation and handovers, working closely with internal construction and maintenance teams. Key responsibilities include: Managing the lettings lifecycle, including viewings, tenancy agreements, check-ins, and check-outs. Acting as the main point of contact for residents, delivering a professional and consistent service. Coordinating planned and reactive maintenance across the portfolio, within agreed timeframes. Completing regular property inspections, site walkovers, and statutory compliance checks. Supporting resident engagement initiatives to improve satisfaction and retention. Liaising with contractors, local authorities, and community partners as required. Taking ownership of portfolio performance, including retention and resident feedback. Skills and requirements To be successful as Resident Services Manager, you will bring: Working knowledge of residential property, Single-Family Housing, or lettings management. Practical understanding of relevant property regulations and compliance. Experience managing check-ins, check-outs, and property inspections. Confidence using property management systems and Microsoft Office. Strong communication skills and the ability to manage complex situations calmly. A customer-focused mindset with strong organisational skills. A full UK driving licence and access to a vehicle. Why apply? This Resident Services Manager role offers autonomy across a Single-Family Housing portfolio, backed by a supportive central team and long-term investment. It suits someone who enjoys ownership, resident interaction, and contributing to the success of growing communities. Interviews are ongoing, so early applications are encouraged. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let your Cobalt consultant know.
Positive Employment is currently recruiting for a Head Of Commercial Property for our client a government organisation in Kensington, London. The successful post holder will oversee the effective day to day management and continuous review of the commercial property portfolio to identify opportunities, develop and implement strategies that reduce cost, maximise returns and increase revenue, and optimise use, in accordance with the organisation's policies, asset strategy, plan and social investment strategy. Act as the point of expert advice on commercial property matters, develop and implement a long term strategic vision for the commercial property function, align it with the Council's wider objectives and ensure the portfolio remains competitive and profitable. Spearhead the identification and implementation of innovative commercial property strategies that align with the organisation's strategic objectives, overseeing the leverage of data analytics and market intelligence to inform strategic decisions and optimise portfolio performance. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working with 3 days required in the office per week. Duties and Responsibilities Develop and implement the long term strategic vision for the Commercial Property function, aligning it with the overall department goals and the organisation's wider strategic objectives. Act as the primary point of expert advice on landlord and tenant and property management matters, providing strategic guidance to senior officers and Lead Members to influence decision making on the management of the portfolios. Manage the in depth analysis and monitoring of the commercial portfolio's performance against industry benchmarks, leveraging data analytics to identify high potential opportunities for the organisation to inform strategic decisions and optimise portfolio performance. Oversee the effective day to day management and continuous review of the commercial property portfolio to identify opportunities for improvement and growth. Develop and implement strategies to reduce costs, maximise income and optimise property use in accordance with the Council's policies, Asset Strategy and Social Investment Strategy. Oversee and manage all property transactions, negotiations and financial management for the organisation's commercial portfolio, ensuring they adhere to all relevant legislation and regulations and are in alignment with the organisation's objectives. Oversee the management of accurate property information databases for reporting on performance, including tenancy information and financial analysis, to provide valuable insights for decision making. Ensure value for money and high performance of the Commercial Portfolio through effective asset utilisation and robust performance reporting, leading to increased financial return. Oversee the development and implementation of strategic and operational improvements to the Commercial Portfolio to maximise rental income, enhance portfolio performance, and ensure efficient asset utilisation through rent reviews, lease renewals, licence renewals and all landlord and tenant transactions. Ensure the effective management of financial resources allocated to the commercial property portfolio, maximising returns while maintaining fiscal responsibility. Oversee the landlord and tenant services, including rent review, lease renewals as well as the provision of new lettings for the Operational Portfolio as well as the VCS (communities) portfolio. Personal Requirements A Member or Fellow of the Royal Institution of Chartered Surveyors (RICS) qualification (Commercial Property Practice or equivalent). Significant experience in senior leadership roles within Commercial Property Practice or Real Estate Management, with an ability to advise senior colleagues and provide strategic recommendations. Significant experience in commercial property practice and asset management and ability to ensure Value for Money and that the organisation will maximise the use of its Investment Assets. Extensive knowledge of Landlord & Tenant legislation and property valuation. Extensive experience in commercial property management including s18 valuations for negotiating schedules of dilapidation, adhering to RICS Valuations Standards or equivalent. Demonstrable experience in dealing with external consultants and working within a multidisciplinary project team. Ability to use a range of PC and mainframe IT applications as relevant to the work of the team. Working Hours 36 hrs / 9:00am - 17:00pm / Monday - Friday Pay £550.00 per day Please note this role is within the scope of IR35.
11/01/2026
Full time
Positive Employment is currently recruiting for a Head Of Commercial Property for our client a government organisation in Kensington, London. The successful post holder will oversee the effective day to day management and continuous review of the commercial property portfolio to identify opportunities, develop and implement strategies that reduce cost, maximise returns and increase revenue, and optimise use, in accordance with the organisation's policies, asset strategy, plan and social investment strategy. Act as the point of expert advice on commercial property matters, develop and implement a long term strategic vision for the commercial property function, align it with the Council's wider objectives and ensure the portfolio remains competitive and profitable. Spearhead the identification and implementation of innovative commercial property strategies that align with the organisation's strategic objectives, overseeing the leverage of data analytics and market intelligence to inform strategic decisions and optimise portfolio performance. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working with 3 days required in the office per week. Duties and Responsibilities Develop and implement the long term strategic vision for the Commercial Property function, aligning it with the overall department goals and the organisation's wider strategic objectives. Act as the primary point of expert advice on landlord and tenant and property management matters, providing strategic guidance to senior officers and Lead Members to influence decision making on the management of the portfolios. Manage the in depth analysis and monitoring of the commercial portfolio's performance against industry benchmarks, leveraging data analytics to identify high potential opportunities for the organisation to inform strategic decisions and optimise portfolio performance. Oversee the effective day to day management and continuous review of the commercial property portfolio to identify opportunities for improvement and growth. Develop and implement strategies to reduce costs, maximise income and optimise property use in accordance with the Council's policies, Asset Strategy and Social Investment Strategy. Oversee and manage all property transactions, negotiations and financial management for the organisation's commercial portfolio, ensuring they adhere to all relevant legislation and regulations and are in alignment with the organisation's objectives. Oversee the management of accurate property information databases for reporting on performance, including tenancy information and financial analysis, to provide valuable insights for decision making. Ensure value for money and high performance of the Commercial Portfolio through effective asset utilisation and robust performance reporting, leading to increased financial return. Oversee the development and implementation of strategic and operational improvements to the Commercial Portfolio to maximise rental income, enhance portfolio performance, and ensure efficient asset utilisation through rent reviews, lease renewals, licence renewals and all landlord and tenant transactions. Ensure the effective management of financial resources allocated to the commercial property portfolio, maximising returns while maintaining fiscal responsibility. Oversee the landlord and tenant services, including rent review, lease renewals as well as the provision of new lettings for the Operational Portfolio as well as the VCS (communities) portfolio. Personal Requirements A Member or Fellow of the Royal Institution of Chartered Surveyors (RICS) qualification (Commercial Property Practice or equivalent). Significant experience in senior leadership roles within Commercial Property Practice or Real Estate Management, with an ability to advise senior colleagues and provide strategic recommendations. Significant experience in commercial property practice and asset management and ability to ensure Value for Money and that the organisation will maximise the use of its Investment Assets. Extensive knowledge of Landlord & Tenant legislation and property valuation. Extensive experience in commercial property management including s18 valuations for negotiating schedules of dilapidation, adhering to RICS Valuations Standards or equivalent. Demonstrable experience in dealing with external consultants and working within a multidisciplinary project team. Ability to use a range of PC and mainframe IT applications as relevant to the work of the team. Working Hours 36 hrs / 9:00am - 17:00pm / Monday - Friday Pay £550.00 per day Please note this role is within the scope of IR35.
Estates Surveyor - Property & Regeneration Location: London Rate: £450/day (Umbrella) Contract: 6 months initially Hours: Full-time About the Role We're supporting a London local authority in recruiting an experienced Estates Surveyor to join their Capital Projects & Property directorate. The service provides strategic property leadership across the full lifecycle of the Council's portfolio-maximising value, reducing costs and enabling regeneration through intelligent asset management. This senior role sits within the Council's Property team, advising elected Members, senior officers and cross-organisation stakeholders on strategic estate matters. You will play a key role in driving forward regeneration ambitions, shaping development opportunities, managing operational and investment assets, and ensuring property decisions support wider economic, social and environmental objectives. The position contributes directly to the stewardship of a varied, high-value property portfolio. Key Responsibilities Portfolio & Asset Management Manage the Council's property portfolio to maximise value, optimise performance, reduce costs and increase long-term returns. Identify and deliver value-add initiatives, asset management interventions and commercial opportunities. Lead on lettings, acquisitions, disposals, rent reviews, re-gears, refurbishments and wider estate optimisation activity. Strategic Property Advice Provide professional estates advice across a range of asset types, including retail, industrial, development land, office accommodation and regeneration-linked sites. Act as an "intelligent client" to external consultants, supply chain partners and property managers. Translate organisational priorities into robust property strategies and clear business cases. Development, Regeneration & Placemaking Support land acquisition, site preparation and disposal strategies to unlock new homes, economic growth and public value. Enable development activity and ensure disposals and transactions represent best value and align with Council objectives. Contribute to property development and placemaking policy across the authority. Financial & Commercial Management Undertake financial management, forecasting and budgeting for a significant property portfolio. Carry out feasibility work, commercial appraisals and hold/sell analysis. Present investment recommendations through Programme/Investment Boards up to Cabinet approval. Governance, Compliance & Partnership Working Ensure compliance with statutory, regulatory and professional requirements. Build strong working relationships with internal departments including Legal, Finance, Regeneration and senior leadership. Procure and manage external advisors such as planners, surveyors, agents and solicitors. Provide clear guidance to elected Members, demonstrating strong political awareness and judgement. About You Essential Background A property professional experienced in asset management, estates management or development within the public or private sector. Degree-level education in a property-related discipline or equivalent; RICS qualification (or working towards it) is strongly valued. Strong understanding of commercial leases, legal negotiations and property contracts. Demonstrable experience delivering asset management initiatives and producing high-quality reports under time pressure. Skills & Competencies Confident communicator and negotiator, able to influence senior stakeholders and articulate strategic implications. Effective leader able to guide surveyors, manage varied workstreams and adapt to changing priorities. Strong commercial awareness, analytical skills and report writing capability. Experienced in procuring and managing consultants and navigating development-related negotiations. Politically astute, with experience presenting to senior officers or Member-level boards. Personal Qualities Results-driven, credible and able to provide expert professional advice. Flexible, adaptable and committed to continuous improvement. Skilled at managing shifting portfolios and complex projects. Able to build consensus and work through challenges collaboratively. Additional Information You must comply with Council Health & Safety, Equal Opportunities and Data Protection policies. IT literacy is essential. Occasional evening meetings or out-of-hours commitments may be required. To apply please send me a CV to (url removed)
09/01/2026
Contract
Estates Surveyor - Property & Regeneration Location: London Rate: £450/day (Umbrella) Contract: 6 months initially Hours: Full-time About the Role We're supporting a London local authority in recruiting an experienced Estates Surveyor to join their Capital Projects & Property directorate. The service provides strategic property leadership across the full lifecycle of the Council's portfolio-maximising value, reducing costs and enabling regeneration through intelligent asset management. This senior role sits within the Council's Property team, advising elected Members, senior officers and cross-organisation stakeholders on strategic estate matters. You will play a key role in driving forward regeneration ambitions, shaping development opportunities, managing operational and investment assets, and ensuring property decisions support wider economic, social and environmental objectives. The position contributes directly to the stewardship of a varied, high-value property portfolio. Key Responsibilities Portfolio & Asset Management Manage the Council's property portfolio to maximise value, optimise performance, reduce costs and increase long-term returns. Identify and deliver value-add initiatives, asset management interventions and commercial opportunities. Lead on lettings, acquisitions, disposals, rent reviews, re-gears, refurbishments and wider estate optimisation activity. Strategic Property Advice Provide professional estates advice across a range of asset types, including retail, industrial, development land, office accommodation and regeneration-linked sites. Act as an "intelligent client" to external consultants, supply chain partners and property managers. Translate organisational priorities into robust property strategies and clear business cases. Development, Regeneration & Placemaking Support land acquisition, site preparation and disposal strategies to unlock new homes, economic growth and public value. Enable development activity and ensure disposals and transactions represent best value and align with Council objectives. Contribute to property development and placemaking policy across the authority. Financial & Commercial Management Undertake financial management, forecasting and budgeting for a significant property portfolio. Carry out feasibility work, commercial appraisals and hold/sell analysis. Present investment recommendations through Programme/Investment Boards up to Cabinet approval. Governance, Compliance & Partnership Working Ensure compliance with statutory, regulatory and professional requirements. Build strong working relationships with internal departments including Legal, Finance, Regeneration and senior leadership. Procure and manage external advisors such as planners, surveyors, agents and solicitors. Provide clear guidance to elected Members, demonstrating strong political awareness and judgement. About You Essential Background A property professional experienced in asset management, estates management or development within the public or private sector. Degree-level education in a property-related discipline or equivalent; RICS qualification (or working towards it) is strongly valued. Strong understanding of commercial leases, legal negotiations and property contracts. Demonstrable experience delivering asset management initiatives and producing high-quality reports under time pressure. Skills & Competencies Confident communicator and negotiator, able to influence senior stakeholders and articulate strategic implications. Effective leader able to guide surveyors, manage varied workstreams and adapt to changing priorities. Strong commercial awareness, analytical skills and report writing capability. Experienced in procuring and managing consultants and navigating development-related negotiations. Politically astute, with experience presenting to senior officers or Member-level boards. Personal Qualities Results-driven, credible and able to provide expert professional advice. Flexible, adaptable and committed to continuous improvement. Skilled at managing shifting portfolios and complex projects. Able to build consensus and work through challenges collaboratively. Additional Information You must comply with Council Health & Safety, Equal Opportunities and Data Protection policies. IT literacy is essential. Occasional evening meetings or out-of-hours commitments may be required. To apply please send me a CV to (url removed)
Role: Mobile Maintenance Operative Monday - Friday - 9-5:30pm Salary: 35K + Bonus Van and Tools provided - Full Driving Licence required I'm working with a well well known Property managment company who are on the hunt for a skilled and customer-focused Mobile Maintenance Operative to join a fast-growing PRS platform, specializing in single family homes. If you're looking for an opportunity to make an impact in a dynamic, fast-paced environment, this could be the perfect role for you. You will need to be hands-on, motivated professional with a passion for property maintenance and delivering top-tier customer service. You'll be working closely with Lettings Consultants and the Property Management Team to ensure an exceptional tenant experience across multiple developments within a 50-mile radius in Sussex Regular travel between sites will be required. Key Responsibilities: Carry out a variety of maintenance tasks, including basic plumbing, electrical work, carpentry, lock changes, painting, and troubleshooting appliance issues Inspect properties and communal areas, identifying and escalating maintenance needs Ensure properties are ready for new tenancies, checking appliances and addressing any pre-tenancy issues Conduct Legionella risk assessments and oversee pre-tenancy protocols Proactively manage property upkeep through preventative measures Complete all administrative tasks promptly using company IT systems Respond swiftly to repair requests, meeting KPIs and SLAs Maintain a high standard of professionalism and respect when interacting with tenants Assist with building compliance and Health & Safety regulations Keep the company vehicle and equipment in top condition, adhering to regular maintenance schedules What you bring: A strong trade background with experience in general maintenance tasks Ability to manage reactive maintenance efficiently Proven client-facing experience in property management, ideally in Build-to-Rent (BTR), Purpose-Built Student Accommodation (PBSA), or a leading lettings agency Experience using CRM systems and monitoring maintenance workflows Outstanding communication skills, both written and verbal Excellent organizational and prioritization skills A proactive problem-solver with a strong attention to detail A strict adherence to confidentiality with all information and data If you're ready to bring your expertise to a vibrant and growing business, and help maintain a portfolio of high-quality properties, we'd love to hear from you!
08/01/2026
Full time
Role: Mobile Maintenance Operative Monday - Friday - 9-5:30pm Salary: 35K + Bonus Van and Tools provided - Full Driving Licence required I'm working with a well well known Property managment company who are on the hunt for a skilled and customer-focused Mobile Maintenance Operative to join a fast-growing PRS platform, specializing in single family homes. If you're looking for an opportunity to make an impact in a dynamic, fast-paced environment, this could be the perfect role for you. You will need to be hands-on, motivated professional with a passion for property maintenance and delivering top-tier customer service. You'll be working closely with Lettings Consultants and the Property Management Team to ensure an exceptional tenant experience across multiple developments within a 50-mile radius in Sussex Regular travel between sites will be required. Key Responsibilities: Carry out a variety of maintenance tasks, including basic plumbing, electrical work, carpentry, lock changes, painting, and troubleshooting appliance issues Inspect properties and communal areas, identifying and escalating maintenance needs Ensure properties are ready for new tenancies, checking appliances and addressing any pre-tenancy issues Conduct Legionella risk assessments and oversee pre-tenancy protocols Proactively manage property upkeep through preventative measures Complete all administrative tasks promptly using company IT systems Respond swiftly to repair requests, meeting KPIs and SLAs Maintain a high standard of professionalism and respect when interacting with tenants Assist with building compliance and Health & Safety regulations Keep the company vehicle and equipment in top condition, adhering to regular maintenance schedules What you bring: A strong trade background with experience in general maintenance tasks Ability to manage reactive maintenance efficiently Proven client-facing experience in property management, ideally in Build-to-Rent (BTR), Purpose-Built Student Accommodation (PBSA), or a leading lettings agency Experience using CRM systems and monitoring maintenance workflows Outstanding communication skills, both written and verbal Excellent organizational and prioritization skills A proactive problem-solver with a strong attention to detail A strict adherence to confidentiality with all information and data If you're ready to bring your expertise to a vibrant and growing business, and help maintain a portfolio of high-quality properties, we'd love to hear from you!
Experienced Sales Negotiator required to initially cover maternity, possibly leading to permanent position for Orpington's leading agency! About Us Orpington's leading estate agency, consistently selling more properties locally than any other agent every year since 2016. They operate exclusively as a sales branch, focusing solely on property sales without lettings. Role Summary As a Sales Consultant , you will be responsible for generating new business, handling property viewings, negotiating sales, and delivering excellent service to clients throughout the buying and selling process. Key Responsibilities Proactively generate new business through outbound calls, door knocking, and networking Conduct market appraisals and win new instructions Organise and attend property viewings Build and maintain strong client relationships Negotiate offers and manage sales through to completion Meet and exceed sales targets and KPIs Maintain up-to-date knowledge of the local property market Requirements Previous experience in estate agency sales or a similar target-driven role (preferred) Excellent communication and negotiation skills Strong work ethic and a proactive, can-do attitude Full UK driving licence and access to a car Confident, presentable, and able to thrive in a fast-paced environment What We Offer 25,000 basic salary with 45,000+ realistic OTE Uncapped commission structure Career progression opportunities Ongoing training and development Supportive and energetic team environment Pkease send CV if you wish to be considered for the role.
01/09/2025
Seasonal
Experienced Sales Negotiator required to initially cover maternity, possibly leading to permanent position for Orpington's leading agency! About Us Orpington's leading estate agency, consistently selling more properties locally than any other agent every year since 2016. They operate exclusively as a sales branch, focusing solely on property sales without lettings. Role Summary As a Sales Consultant , you will be responsible for generating new business, handling property viewings, negotiating sales, and delivering excellent service to clients throughout the buying and selling process. Key Responsibilities Proactively generate new business through outbound calls, door knocking, and networking Conduct market appraisals and win new instructions Organise and attend property viewings Build and maintain strong client relationships Negotiate offers and manage sales through to completion Meet and exceed sales targets and KPIs Maintain up-to-date knowledge of the local property market Requirements Previous experience in estate agency sales or a similar target-driven role (preferred) Excellent communication and negotiation skills Strong work ethic and a proactive, can-do attitude Full UK driving licence and access to a car Confident, presentable, and able to thrive in a fast-paced environment What We Offer 25,000 basic salary with 45,000+ realistic OTE Uncapped commission structure Career progression opportunities Ongoing training and development Supportive and energetic team environment Pkease send CV if you wish to be considered for the role.
Lettings Manager Based in Harrogate with travel to surrounding areas & Leeds £40,000 - £50,000 per annum , dependent on experience 25 Days Holiday + Bank Holidays Are you an experienced Lettings professional searching for a new challenge? Do you want to join a growing independent agency with exciting plans for expansion through acquisition? We are working with a forward-thinking independent lettings agency in Harrogate who are seeking a Lettings Manager to play a key role in their ambitious growth plans. This is an excellent opportunity for someone with proven lettings experience who thrives in a hands-on role and wants to be part of a business on an upward trajectory. You will be responsible for driving portfolio growth, managing the day-to-day lettings operations, and leading a small but dedicated team. The successful candidate will be commercially minded, customer-focused , and happy to roll up their sleeves when needed. Your key responsibilities will include: Portfolio Growth & Business Development : Identify opportunities and proactively grow the lettings portfolio through targeted marketing, networking, referrals, and landlord acquisition. Valuations & Instructions : Attend and conduct professional lettings valuations and convert appraisals into new instructions through effective relationship building. Lettings Process Management : Manage enquiries, arrange and carry out viewings, negotiate offers and ensure tenancy agreements, referencing and move-ins are processed efficiently and compliantly, whilst maintaining strong landlord and tenant communication. Lease Renewals & Rent Reviews: Keep up to date with local market trends and advise landlords accurately, proactively manage tenancy renewals, negotiate rent increases and ensure landlords receive a strong return on investment. Management & Leadership: Lead, motivate and develop a small lettings team, ensuring high performance and exceptional customer service, in-line with business targets. Compliance: Ensure all lettings activities are carried out in line with current legislation and industry best practice, maintaining high standards of professionalism. Operational Support: As part of a small but growing business, you will occasionally assist with other areas when needed (e.g. covering during annual leave or during busy periods). SKILLS & EXPERIENCE Proven experience within residential lettings, ideally at Manager, Assistant Manager or Senior Negotiator level. ARLA qualified (Level 3) or willing to obtain within 2 years. Strong track record in handling valuations, winning new instructions and growing portfolios. Confident leader with the ability to motivate and support a team through ongoing training and mentorship. Commercially aware with a drive to increase revenue and expand market share. Exceptional communication and interpersonal skills, able to build rapport with a wide range of stakeholders. Thorough understanding of lettings legislation, compliance and industry regulations . Flexible and proactive with a willingness to "roll your sleeves up" to support across areas of the business when required. Comfortable using lettings CRM systems and digital tools to streamline processes. This is a fantastic opportunity to join a small but growing lettings agency with significant plans for growth. If you are an experienced Lettings Manager, Assistant Lettings Manager or Senior Negotiator with a desire to join a business at a critical stage of growth which can offer a clear scope of progression as the business expands, please apply today by submitting your CV. If you would like to discuss this opportunity further, please contact Matt Pallister directly on (url removed) (phone number removed). Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand at the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.
26/08/2025
Full time
Lettings Manager Based in Harrogate with travel to surrounding areas & Leeds £40,000 - £50,000 per annum , dependent on experience 25 Days Holiday + Bank Holidays Are you an experienced Lettings professional searching for a new challenge? Do you want to join a growing independent agency with exciting plans for expansion through acquisition? We are working with a forward-thinking independent lettings agency in Harrogate who are seeking a Lettings Manager to play a key role in their ambitious growth plans. This is an excellent opportunity for someone with proven lettings experience who thrives in a hands-on role and wants to be part of a business on an upward trajectory. You will be responsible for driving portfolio growth, managing the day-to-day lettings operations, and leading a small but dedicated team. The successful candidate will be commercially minded, customer-focused , and happy to roll up their sleeves when needed. Your key responsibilities will include: Portfolio Growth & Business Development : Identify opportunities and proactively grow the lettings portfolio through targeted marketing, networking, referrals, and landlord acquisition. Valuations & Instructions : Attend and conduct professional lettings valuations and convert appraisals into new instructions through effective relationship building. Lettings Process Management : Manage enquiries, arrange and carry out viewings, negotiate offers and ensure tenancy agreements, referencing and move-ins are processed efficiently and compliantly, whilst maintaining strong landlord and tenant communication. Lease Renewals & Rent Reviews: Keep up to date with local market trends and advise landlords accurately, proactively manage tenancy renewals, negotiate rent increases and ensure landlords receive a strong return on investment. Management & Leadership: Lead, motivate and develop a small lettings team, ensuring high performance and exceptional customer service, in-line with business targets. Compliance: Ensure all lettings activities are carried out in line with current legislation and industry best practice, maintaining high standards of professionalism. Operational Support: As part of a small but growing business, you will occasionally assist with other areas when needed (e.g. covering during annual leave or during busy periods). SKILLS & EXPERIENCE Proven experience within residential lettings, ideally at Manager, Assistant Manager or Senior Negotiator level. ARLA qualified (Level 3) or willing to obtain within 2 years. Strong track record in handling valuations, winning new instructions and growing portfolios. Confident leader with the ability to motivate and support a team through ongoing training and mentorship. Commercially aware with a drive to increase revenue and expand market share. Exceptional communication and interpersonal skills, able to build rapport with a wide range of stakeholders. Thorough understanding of lettings legislation, compliance and industry regulations . Flexible and proactive with a willingness to "roll your sleeves up" to support across areas of the business when required. Comfortable using lettings CRM systems and digital tools to streamline processes. This is a fantastic opportunity to join a small but growing lettings agency with significant plans for growth. If you are an experienced Lettings Manager, Assistant Lettings Manager or Senior Negotiator with a desire to join a business at a critical stage of growth which can offer a clear scope of progression as the business expands, please apply today by submitting your CV. If you would like to discuss this opportunity further, please contact Matt Pallister directly on (url removed) (phone number removed). Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand at the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.
A property investment company based in Buckinghamshire has numerous retained commercial and residential property assets within its property portfolio and as such are looking for a Technical Manager. Our client is looking to substantially grow the portfolio through the acquisition of a wide variety of property assets including retail, industrial, offices, residential and leisure properties. Taken together with the existing portfolio there exists a wide range of opportunities to create further value through refurbishment and redevelopment of the property assets. Working as part of the acquisitions team the purpose of the role is to ensure information is produced, checked and distributed on programme to the correct quality and within budget to enable effective sub-contract procurement and build programmes to be met. The company requires a rounded individual who will help deliver these projects through the planning, design and build phase. This role would suit a practically minded individual from a technical background. KEY RESPONSIBILITIES: Appointing and managing design teams and consultants and liaising with architects, engineers, party wall surveyors, building control and town planners. Assist with the preparation of technical budgets when requested. Check drawings to ensure the proposals / details are practical and economical. In all matters to refer where necessary for advice and guidance to supervisors. Check all drawings to ensure proposals / details are practical and economic and where necessary Improvements which will result in cost / time reductions. Ensure consultants are appointed in sufficient time to meet the agreed programme following sign off from supervisors. Ensure clearance of Building Regulations and other relevant conditions. Prepare and update specifications in association with the Sales and Lettings departments. Ensure the effective co-ordination of planning, Design Freeze and working drawings ensuring that discrepancies are reported and agreed. Organise the approval of specialist drawings through consultants as necessary. Resolve design and building problems contacting relevant personnel and consultants as appropriate. Liaise with acquisitions surveyor and internal planning, architects, projects, estates and sales/lettings departments. Approve consultants claim for payment in conjunction with Development Manager. Prepare and submit information pursuant to planning conditions, chasing them through to discharge in a timely manner. As required, evaluate requirements for environmental standards and seek the most economic way forward. Obtain service information and quotations and place order to meet the building programme following the relevant approval ensuring the services are procured in the most financially economic way. Organise for disconnection or alteration of existing services for building purposes when necessary. Organise / procure postal addresses, SAP calculations, heating layouts, sanitary ware schedules and other pertinent technical information that may be applicable. Organise and administer where relevant Section 38, Section 104, Section 278 agreements where necessary. Organise consultants to carry out all necessary site surveys, soil report and contamination report etc. Perform duties as CDM Co-ordinator referring to the Development Manager (acting as Principle Contractor) where necessary. Under the duties above, to prepare pre-construction information plans, issue F10’s, review where requested Health & Safety documentation and method statements. Prepare an Operations & Maintenance Manual incorporating a Health & Safety File for hand over to management company or estates department. Register sites with NHBC and Local Authority where appropriate. Ensure that the technical budget is updated as necessary with all orders placed, and all invoices paid. Place contracts within budget values where possible, seeking confirmation of order prior to proceeding and consulting Development Manager for guidance if the consultants’ quotation exceeds the budget value. Attend to consultants’ contract administration. Comply with company contracts, regulations and administration systems in force at the time. Keep up to date with correct building products, techniques, regulations and legislation that may impact the performance of the required duties. If requested to write to consultants of delays / additional costs occur and give appropriate notices where necessary regarding contra charges. Ensure Party Wall surveyors are appointed where relevant. Support the estates department with any technical queries, including preparation of lease plans. Liaise with the maintenance manager on the existing portfolio in monitoring and recording compliance with regard to all standard health and safety matters including; – Deregulation Act 2015 – the installation of smoke alarms and carbon monoxide alarms in all residential properties. Placement of up to date Health and Safety manuals in the reception of all multi-let buildings Legionella risk assessment and testing Asbestos survey reports EPC certificates Fire safety Gas safety certificates Electrical certificates Only when agreed with the Acquisitions Director: Revise consultant’s programme Alter the company’s standard Consultants Contract Terms & Conditions Agree initial, or subsequently alter, professional fees Withdraw or reduce the value of the contra charges Increase the value of the consultant’s account Terminate consultant’s contract Execute legally binding agreement. SKILLS REQUIRED: Experienced Technical Manager Ability to communicate well at all levels and with all parties Strong auditing skills and diligent Enthusiasm Professional attitude Transparent Hands on approach and willing to take ownership IT literate Good eye for detail Works well under pressure Excellent time management skills
19/02/2020
Full time
A property investment company based in Buckinghamshire has numerous retained commercial and residential property assets within its property portfolio and as such are looking for a Technical Manager. Our client is looking to substantially grow the portfolio through the acquisition of a wide variety of property assets including retail, industrial, offices, residential and leisure properties. Taken together with the existing portfolio there exists a wide range of opportunities to create further value through refurbishment and redevelopment of the property assets. Working as part of the acquisitions team the purpose of the role is to ensure information is produced, checked and distributed on programme to the correct quality and within budget to enable effective sub-contract procurement and build programmes to be met. The company requires a rounded individual who will help deliver these projects through the planning, design and build phase. This role would suit a practically minded individual from a technical background. KEY RESPONSIBILITIES: Appointing and managing design teams and consultants and liaising with architects, engineers, party wall surveyors, building control and town planners. Assist with the preparation of technical budgets when requested. Check drawings to ensure the proposals / details are practical and economical. In all matters to refer where necessary for advice and guidance to supervisors. Check all drawings to ensure proposals / details are practical and economic and where necessary Improvements which will result in cost / time reductions. Ensure consultants are appointed in sufficient time to meet the agreed programme following sign off from supervisors. Ensure clearance of Building Regulations and other relevant conditions. Prepare and update specifications in association with the Sales and Lettings departments. Ensure the effective co-ordination of planning, Design Freeze and working drawings ensuring that discrepancies are reported and agreed. Organise the approval of specialist drawings through consultants as necessary. Resolve design and building problems contacting relevant personnel and consultants as appropriate. Liaise with acquisitions surveyor and internal planning, architects, projects, estates and sales/lettings departments. Approve consultants claim for payment in conjunction with Development Manager. Prepare and submit information pursuant to planning conditions, chasing them through to discharge in a timely manner. As required, evaluate requirements for environmental standards and seek the most economic way forward. Obtain service information and quotations and place order to meet the building programme following the relevant approval ensuring the services are procured in the most financially economic way. Organise for disconnection or alteration of existing services for building purposes when necessary. Organise / procure postal addresses, SAP calculations, heating layouts, sanitary ware schedules and other pertinent technical information that may be applicable. Organise and administer where relevant Section 38, Section 104, Section 278 agreements where necessary. Organise consultants to carry out all necessary site surveys, soil report and contamination report etc. Perform duties as CDM Co-ordinator referring to the Development Manager (acting as Principle Contractor) where necessary. Under the duties above, to prepare pre-construction information plans, issue F10’s, review where requested Health & Safety documentation and method statements. Prepare an Operations & Maintenance Manual incorporating a Health & Safety File for hand over to management company or estates department. Register sites with NHBC and Local Authority where appropriate. Ensure that the technical budget is updated as necessary with all orders placed, and all invoices paid. Place contracts within budget values where possible, seeking confirmation of order prior to proceeding and consulting Development Manager for guidance if the consultants’ quotation exceeds the budget value. Attend to consultants’ contract administration. Comply with company contracts, regulations and administration systems in force at the time. Keep up to date with correct building products, techniques, regulations and legislation that may impact the performance of the required duties. If requested to write to consultants of delays / additional costs occur and give appropriate notices where necessary regarding contra charges. Ensure Party Wall surveyors are appointed where relevant. Support the estates department with any technical queries, including preparation of lease plans. Liaise with the maintenance manager on the existing portfolio in monitoring and recording compliance with regard to all standard health and safety matters including; – Deregulation Act 2015 – the installation of smoke alarms and carbon monoxide alarms in all residential properties. Placement of up to date Health and Safety manuals in the reception of all multi-let buildings Legionella risk assessment and testing Asbestos survey reports EPC certificates Fire safety Gas safety certificates Electrical certificates Only when agreed with the Acquisitions Director: Revise consultant’s programme Alter the company’s standard Consultants Contract Terms & Conditions Agree initial, or subsequently alter, professional fees Withdraw or reduce the value of the contra charges Increase the value of the consultant’s account Terminate consultant’s contract Execute legally binding agreement. SKILLS REQUIRED: Experienced Technical Manager Ability to communicate well at all levels and with all parties Strong auditing skills and diligent Enthusiasm Professional attitude Transparent Hands on approach and willing to take ownership IT literate Good eye for detail Works well under pressure Excellent time management skills