198 jobs found

TA Compliance Officer (Level 6) Temporary Contract Job Details Client: Slough Borough Council Service Area: Regeneration, Housing and Environment - Temporary Accommodation Hours: 37 hours per week Working Pattern: Monday to Friday, 09:00 - 17:00 Start Date: 05 May 2026 End Date: 30 September 2026 Closing Date: 24 April 2026 at 12:00 Working Arrangement: Hybrid - 2 days per week in the office Location Office Base: Observatory House 25 Windsor Road Slough Berkshire SL1 2EJ Pay PAYE Rate: £19.60 per hour Job Overview Slough Borough Council is seeking an experienced TA Compliance Officer to support the Temporary Accommodation service. This role focuses on property compliance across approximately 1,500 TA units, ensuring statutory and regulatory documentation is collected, reviewed, recorded and monitored accurately. The postholder will also carry out inspections of existing and new temporary accommodation properties, investigate disrepair issues and support decision-making around property standards and suitability. You will work closely with the TA Commercial Manager on property acquisition activity and play a key role in identifying and escalating non-compliance, protecting residents and maintaining service standards. Important - Please Read Carefully This role requires direct experience in property compliance, Temporary Accommodation, housing standards or a similar housing property role. You must have experience reviewing statutory compliance documents, carrying out property inspections, identifying disrepair / non-compliance, and preparing reports or schedules of work. Applications from candidates without relevant property compliance experience are unlikely to be considered. Key Responsibilities Support delivery of the compliance programme across Temporary Accommodation properties Request and collect statutory and regulatory compliance documents including Gas Safety, EICRs, EPCs, FRAs, Legionella and HMO licensing records Review certificates for validity, accuracy and expiry dates Upload compliance documentation onto NEC and maintain accurate records Update and maintain the centralised compliance tracker Flag discrepancies, non-compliance or non-cooperation to the management team Undertake inspections of existing and new TA properties to assess standards, suitability and occupancy Investigate disrepair complaints, Member enquiries and Councillor enquiries, preparing reports and responses Prepare Schedules of Works for landlords or managing agents and follow works through to completion Record inspections and provide weekly statistics Complete suitability and audit forms with clients and upload these onto Jigsaw Update case notes on Jigsaw and NEC Carry out additional inspections following referrals from Housing Regulation, Income Recovery and other teams Essential Experience & Skills Strong experience in property compliance, ideally within Temporary Accommodation, housing or property management Good understanding of statutory compliance relating to residential property Experience dealing with non-compliant properties and escalating issues appropriately Experience carrying out property inspections and preparing written reports Experience investigating disrepair and identifying required remedial works Ability to manage and maintain accurate compliance records and trackers Strong organisational skills and attention to detail Ability to work independently and manage a varied workload across office and site-based activity Reporting To TA Commercial Manager Disclaimer On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto. RQ

We are recruiting on behalf of a local authority for an experienced Housing Allocations Officer to join a high-performing team responsible for delivering fair, transparent and legally compliant housing services. This is an excellent opportunity for a skilled casework and complaints professional to apply their expertise in a regulated, customer-focused environment, supporting individuals and families in accessing housing services. About the Role You will manage a varied and often complex caseload, ensuring housing applications, allocations and associated enquiries are handled efficiently, sensitively and in line with policy and legislation. The role requires strong analytical ability, sound judgement and a commitment to delivering high-quality outcomes, particularly when dealing with vulnerable individuals or sensitive cases. Key Responsibilities of a Housing Allocations Officer: Manage housing applications, assessments and allocations in accordance with legislation and local policy Investigate and resolve complex or escalated housing cases, complaints and disputes Produce clear, accurate case records, decision letters and reports Ensure compliance with regulatory frameworks, safeguarding requirements and service standards Liaise with internal teams, external partners and stakeholders to support effective service delivery Identify trends, risks and service issues, contributing to continuous improvement initiatives Support customers with empathy and professionalism, particularly in sensitive or high-risk situations About You: Experience managing complex, high-volume caseloads Excellent written communication skills, including report writing and decision-making documentation Strong understanding of fairness, compliance and evidence-based decision making Ability to handle sensitive situations with empathy and professionalism Analytical skills with the ability to identify trends and improve service delivery Experience working with vulnerable individuals and applying safeguarding principles Desirable Experience for this Housing Allocations Officer role: Experience within housing allocations, homelessness services or local government Knowledge of relevant housing legislation and policy frameworks Background in complaints handling, investigations or legal/regulatory work Role Benefits: Hybrid working - 2 days in the office 3 days WFH In person training provided Competitive hourly rate 5 month contract If this Housing Allocations Officer position is of interest, please apply or contact (url removed)

MMP Consultancy are looking to recruit a Resident Liaison Officer to work for a National Contractor based in Kent. We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement. Responsibilities: Attend Resident Surgeries and assist vulnerable people reporting repairs, keep residents and scheme managers up to date on progress Organise consultation events and attend meetings as required Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services where necessary. Work with our Performance Team to ensure and identified vulnerabilities are accurately recorded within the organisations systems. Investigate, register all complaints and report in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes Ideal Candidate: Present previous experience of working within Social Housing or Local Authority Resident Liaison/Community Engagement capacity Experience of supporting planned works programmes Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

We're recruiting an experienced Homeless Intervention Officer to join a busy local authority housing service, supporting the delivery of a proactive homelessness prevention and relief function. This is a frontline, statutory role focused on early intervention, preventing homelessness and managing crisis cases. You will work directly with vulnerable residents, carrying out assessments, making legal decisions and delivering tailored housing solutions in line with current legislation. The Role - Triage new homelessness approaches, providing advice and early intervention to prevent homelessness - Conduct full homelessness assessments and determine duties in line with Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017 - Develop and manage Personalised Housing Plans, taking all reasonable steps to prevent or relieve homelessness - Make and review statutory homeless decisions, ensuring compliance with legislation and mitigating risk of legal challenge - Assess eligibility for temporary accommodation and support placements into suitable housing options - Carry out detailed interviews, including home visits, to assess housing and support needs - Work collaboratively with landlords, agents, family members and partner agencies to resolve housing issues - Manage complex cases involving safeguarding, domestic abuse, mental health and vulnerable households - Provide advice on a full range of housing options including private rented sector, hostels and social housing - Maintain accurate case records, reports and system updates in line with policy and GDPR requirements - Liaise closely with Temporary Accommodation teams to support move-on into settled housing - Refer cases to specialist services including outreach, mental health and support providers where required - Keep up to date with relevant legislation, case law and best practice to inform decision-making Key Requirements - Experience working in a homelessness, housing options or prevention role within a local authority - Strong knowledge of homelessness legislation including Housing Act 1996 and Homelessness Reduction Act 2017 - Experience making or supporting statutory homelessness decisions - Ability to manage complex and high-risk cases involving vulnerable residents - Experience developing and managing Personalised Housing Plans - Strong communication skills, with the ability to handle difficult conversations sensitively - Experience working collaboratively with internal teams and external partners - Ability to manage a busy caseload and prioritise effectively - Strong IT skills and experience maintaining accurate case records What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Options Officers, Homelessness Officers and Prevention Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Pay: £80,000.00 - £(phone number removed) per year Job description: Title: Contracts Manager / Director Salary: £80,000 £125,000 Reports to: Managing Director Location: UK-wide travel required Job Purpose To plan, organise, and deliver the construction phase of multiple commercial and retail projects in a safe, efficient manner. Ensure delivery within budget, to required building standards, and in line with agreed client timelines. Key Responsibilities and Accountabilities 1. Planning and Organisation Plan and execute all construction phase activities, including temporary works. Manage subcontractors and labour deployment in line with detailed construction programmes. Develop and maintain systems to support operational activities. 2. Communication Ensure effective communication across all stakeholders involved in construction activities. Maintain strong client liaison and coordination with external bodies (e.g. Building Control, HSE, project officers). 3. Information Management Implement systems to ensure accurate and timely flow of information across all areas of the business. Ensure effective communication between site teams and central operations. Monitor and maintain systems to ensure actions are followed through. 4. Monitoring and Reporting Conduct regular site visits across the UK to monitor progress and adherence to programme deadlines. Manage and resolve deviations efficiently and safely, both internally and with clients. Ensure all contract variations are recorded and authorised. Develop systems to monitor performance against standards and take corrective action where required. 5. Financial Management Deliver projects within agreed budgets. Ensure efficient use of resources and cost control within area of responsibility. 6. Quality Assurance Ensure all projects meet required building regulations and quality standards. Consistently deliver projects to meet or exceed client expectations. 7. Health and Safety Ensure compliance with all relevant health and safety legislation and standards. Maintain and improve health and safety systems and policies. Promote a strong safety culture across all projects. 8. Strategy and Governance Promote organisational values, ethics, and corporate responsibility. Contribute to strategic planning and policy development. 9. People Management Build, lead, and develop high-performing teams. Manage performance, training, and development of staff. Foster a culture of high standards and continuous improvement. Project Scale Indicators Number of projects: 1 10 concurrently Project value: £75k £1.5m Typical duration: 2 14 weeks Skills and Experience Proven experience as a Senior Contracts Manager with strong leadership capability. Extensive background in construction, particularly refurbishment and civils. Minimum 10 years in a Contracts Manager role. Experience managing commercial projects valued £75k £1.5m. Strong knowledge of JCT and NEC contracts. Proficient in programming software (e.g. MS Project, Asta Powerproject). Experience delivering commercial/retail projects (EV charging/PFS experience beneficial but not essential). Strong subcontractor management, procurement, and health & safety expertise. Experience building and managing delivery teams (Contracts Managers, Site Managers, Foremen, Labour). Full UK driving licence. Qualifications & Training: NVQ Level 7 (or equivalent) CSCS Black Card SMSTS Temporary Works Coordinator (CITB) Street Works Supervisor / Chapter 8 (desirable) Technical Competencies: Knowledge of traditional building techniques Building regulations compliance and liaison Risk assessments and method statements Construction phase planning and CDM compliance Site investigation, reporting, and issue resolution Contract and project management, including reporting and chairing meetings Operational Responsibilities: Staff recruitment, training, and performance management Subcontractor vetting and performance monitoring Procurement of materials and utilities Quality control, snagging, and project handover Cost monitoring, variations, and coordination with commercial teams Other Requirements: Strong client relationship management Effective coordination with consultants and stakeholders IT literate

Approach Personnel are proud to be working in partnership with a leading maintenance contractor to recruit a Senior Resident Liaison Officer to join their growing Refurbishment team. This is an excellent opportunity to step into a senior, multi-site role where you will play a key part in delivering high-quality customer engagement across social housing refurbishment contracts in Nottingham and South Yorkshire. Based out of the Nottingham office, you will report to the Customer Care Manager and take ownership of resident liaison operations across multiple projects. A key part of your role will be overseeing and supporting a team of 7 Resident Liaison Officers , ensuring consistent service delivery and high levels of customer satisfaction across all sites. Key Responsibilities: Lead, mentor, and manage a team of 7 Resident Liaison Officers across multiple refurbishment sites Oversee resident engagement strategies to ensure a consistently high standard of customer care Act as the main point of escalation for complex or sensitive resident issues Work closely with site teams, project managers, and clients to coordinate communication plans Monitor and drive performance across the RLO team, ensuring KPIs and service standards are met Ensure clear, proactive communication with residents regarding works, timelines, and disruptions Support the delivery of planned maintenance and refurbishment programmes across the region Carry out site visits across Nottingham and South Yorkshire to maintain visibility and support teams Produce reports and maintain accurate records using internal systems and CRM platforms Contribute to continuous improvement of customer experience processes and procedures About You: Proven experience as a Senior Resident Liaison Officer within social housing, refurbishment, or planned maintenance Demonstrable experience managing or supervising RLOs or customer-facing teams Strong understanding of planned works programmes and resident engagement strategies Excellent communication and interpersonal skills, with the ability to manage challenging situations Highly organised with strong administrative and IT skills (Microsoft Office and CRM systems) Proactive, solution-focused, and confident working across multiple sites This is a fantastic opportunity to join a forward-thinking organisation where you can make a real impact, leading a team and shaping the customer experience across key refurbishment projects.

Approach Personnel are proud to be working in partnership with a leading maintenance contractor to recruit a Senior Resident Liaison Officer to join their growing Refurbishment team. This is an excellent opportunity to step into a senior, multi-site role where you will play a key part in delivering high-quality customer engagement across social housing refurbishment contracts in Nottingham and South Yorkshire. Based out of the Nottingham office, you will report to the Customer Care Manager and take ownership of resident liaison operations across multiple projects. A key part of your role will be overseeing and supporting a team of 7 Resident Liaison Officers , ensuring consistent service delivery and high levels of customer satisfaction across all sites. Key Responsibilities: Lead, mentor, and manage a team of 7 Resident Liaison Officers across multiple refurbishment sites Oversee resident engagement strategies to ensure a consistently high standard of customer care Act as the main point of escalation for complex or sensitive resident issues Work closely with site teams, project managers, and clients to coordinate communication plans Monitor and drive performance across the RLO team, ensuring KPIs and service standards are met Ensure clear, proactive communication with residents regarding works, timelines, and disruptions Support the delivery of planned maintenance and refurbishment programmes across the region Carry out site visits across Nottingham and South Yorkshire to maintain visibility and support teams Produce reports and maintain accurate records using internal systems and CRM platforms Contribute to continuous improvement of customer experience processes and procedures About You: Proven experience as a Senior Resident Liaison Officer within social housing, refurbishment, or planned maintenance Demonstrable experience managing or supervising RLOs or customer-facing teams Strong understanding of planned works programmes and resident engagement strategies Excellent communication and interpersonal skills, with the ability to manage challenging situations Highly organised with strong administrative and IT skills (Microsoft Office and CRM systems) Proactive, solution-focused, and confident working across multiple sites This is a fantastic opportunity to join a forward-thinking organisation where you can make a real impact, leading a team and shaping the customer experience across key refurbishment projects.

Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. The Role: Assisting and ensuring the effective and efficient delivery of our contracts in a way that is financially viable. Ensuring that we maintain quality work, carried out safely, completed on schedule and in accordance with our client s changing needs with minimum inconvenience to residents. Responsibilities: Assist and management of the day-to-day operations of Planned or R&M Contracts Work in partnership with the clients to exceed operational and business expectations. Management of the motivation of operatives and subcontractors Ensuring profit and performance targets are achieved Liaising and developing relationships with the client's representatives and resident groups Monitoring the performance of the contract and ensure that Key Performance Indicators are achieved Managing resources to ensure efficiency and contractual obligations are maintained Monitoring progress of the contract to ensure the completed works are correct and to the agreed specification standard Monitoring quality, safety and environment and promote a safety culture within the business unit Managing / liaising with a team of Supervisors, Administrators and Resident Liaison Officers to ensure contractual expectations are met along with responsibility for recruitment retention, training and development of employees Maintaining and develop reports on progress and performance of contract Monitoring management systems and ensure that they are maintained and targets are achieved Monitoring the financial aspects of the contract and report on profitability Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance Ensuring works are completed on time and to a high-quality standard Plan, programme and coordinate efforts of Operatives and Subcontractors such that works progress as agreed, to programme and in accordance with the contract provisions, with the least amount of disruption and inconvenience to the residents Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets Ensure that all Variation sheets are appropriately completed and signed by the Client or Client representative; provide Contracts Manager with such signed copies at the earliest opportunity Prepare snagging lists at the earliest opportunity and promptly issue such for record of the relevant part About You: Contracts management within repairs and maintenance Full Driving License Formal qualification and training within the Building industry Understanding of all principles within contract management. The ability to adapt to busy workload. Prioritise a changing schedule Strong management skills and the ability to motivate a team at all levels Experience within a result driven business Ability to be innovative and creative to resolve complex Knowledge of building maintenance and repair What We Offer £41,000 plus benefits including: 25 days annual leave + bank holidays Car allowance Up to £2,000 colleague referral fee Long-service awards Perkbox access to free coffees, cinema tickets, discounts and well-being offers 1 paid volunteer day each year Ongoing training, support and opportunities for progression, we promote from within Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Due to an increase in workload within their Civil Engineering division, our client are looking for a Health & Safety Advisor to support works in Liverpool that include Roads, Tunnel Refurbishments, Bus Station Infrastructure, Paving Upgrades and M&E works in Tunnels. Daily duties will include the below: Monitor and ensure the regulatory compliance of investment programme related activities and undertakings. Identify compliance gaps and opportunities for continuous improvement and support the development of HSE improvement plans. Provide support and guidance to officers and managers as required to address compliance gaps. Ensure suitable arrangements are implemented at project level to achieve HSE compliance during project delivery in accordance with the project control framework (PCF). Review project specific HSE documentation produced internally and by contractors to ensure relevant legislation, guidance, etc are identified with suitable arrangements for compliance. Carry out regular site audits and inspections to check control measures are in place and effective. Produce reports with recommendations and track progress with actions. To be considered you will hold NEBOSH and IOSH and have Civil Engineering/Infrastructure experience gained with reputable Contractors. In return, a top day rate is on offer which is Outside IR35 and comes with an immediate start and minimum 6 months contract which is highly likely to be extended. This is an urgent and top opportunity with a great client so if interested, please send a copy of your CV to Dave Rowe by email or call Dave on (phone number removed) for further information.

Senior Technical Officer (Gas Compliance) Blackpool 39,862 - 42,839 + Flexi Time + Excellent Pension + Good Package + Local Work + Continuous Training This is a great opportunity to join a well-established social housing provider, where you'll play a key role in ensuring gas compliance and safety across a large residential portfolio, while benefiting from excellent work-life balance and long-term job stability. Are you a Gas Engineer or Technical Officer with compliance or supervisory experience and are looking for a new role? Are you looking to step into a role where you can move off the tools while still using your technical knowledge in a meaningful way? This organisation manages over 5,000 properties on behalf of the local council, delivering safe, warm and compliant homes to the community. With a strong focus on regulatory compliance across key areas such as gas, electrical, fire safety and water hygiene, they are committed to maintaining the highest standards across their housing stock. In this role, you will take responsibility for overseeing gas compliance across the portfolio, managing subcontractors, auditing works and ensuring all servicing and maintenance is carried out in line with Gas Safe regulations. You'll also support wider compliance activities and play a part in adopting new technologies and improving service delivery. This is a predominantly office-based role in Blackpool, with some flexibility to work from home, offering a supportive and non-corporate environment where the focus is on getting the job done without micromanagement. This is an excellent opportunity for someone looking to move into a more stable, long-term role within housing, where you can make a real impact while continuing to develop your technical knowledge. The Role: Managing subcontractors carrying out gas servicing and maintenance Ensuring full compliance with gas regulations Conducting audits and inspections of completed works Based out of the office in Blackpool, with sites across the city The Person: Gas Qualified (Core Domestic Gas Safety Criteria Course, Commercial Gas Certificate and LCL Level 3 in Gas Auditing Experience within gas compliance, servicing or maintenance IT literate with experience using Microsoft systems Commutable distance to their office in Blackpool and happy to travel Reference Number: BBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Reece Johnson at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Site Manager Legal Disrepair (Social Housing) Location - Hackney, North East London Salary - £45,000 £50,000 per annum + 10% Car Allowance Start Date - ASAP About the Company Our client is a well-established contractor specialising in social housing maintenance and refurbishment, delivering high-quality works for local authorities and housing associations across London. Due to continued growth, they are looking to appoint an experienced Site Manager to oversee legal disrepair projects across their Hackney portfolio. The Role As Site Manager, you will be responsible for managing planned and reactive works relating to legal disrepair cases within occupied social housing properties. You will oversee site operations, coordinate subcontractors, and ensure works are delivered safely, on time, and to a high standard. The role will be primarily based in Hackney and surrounding North East London boroughs, so the client is ideally seeking someone based locally to minimise long commutes. Key Responsibilities Manage day-to-day site operations on legal disrepair projects within social housing. Ensure works are completed in line with contractual obligations, compliance requirements, and quality standards. Coordinate subcontractors, trades, and suppliers on site. Monitor project progress, budgets, and timelines. Conduct site inspections and ensure adherence to health & safety regulations. Liaise with tenants, housing officers, and client representatives to ensure excellent service delivery. Maintain accurate site records and reporting. Resolve site issues efficiently to minimise delays and tenant disruption. Requirements Minimum 2 years experience managing legal disrepair works. Experience working within social housing refurbishment, maintenance, or reactive works. Strong understanding of tenanted property environments. Excellent organisational and communication skills. Ability to manage subcontractors and multiple workstreams. Valid SMSTS or SSSTS, CSCS card, and First Aid. Full UK Driving Licence Email - (url removed) or call Maryrisa or Holli - (phone number removed)

Health and Safety Officer Rate: 26.81 per hour (Umbrella) Location: Nuneaton (with borough-wide travel and site attendance required) Contract End Date: 7 months duration Overview A local authority is seeking a Health and Safety Officer to support the delivery of a proactive, compliant and practical health and safety service across a range of council operations. The role requires regular on-site presence and active engagement with managers and operational teams to drive improvements in health and safety performance and culture. Key Responsibilities Carry out H&S audits, inspections, and site visits across council services Investigate accidents/incidents and ensure effective corrective actions Provide advice and guidance to managers across operational risk areas Deliver H&S training, toolbox talks, and awareness sessions Support development and review of risk assessments (COSHH, DSEAR, etc.) Work with managers to develop and maintain Safe Systems of Work (SSOW) Produce reports, policies, and committee papers Monitor compliance with relevant H&S legislation and standards Support closure of audit actions and continuous improvement Liaise with internal and external stakeholders including unions and insurers Essential Requirements Experience in a health and safety advisory role Local authority or unionised environment experience Experience conducting H&S audits and inspections Strong experience delivering H&S training and presentations Knowledge of "Big Six" hazards CDM experience (Client/PD exposure desirable) Experience developing SSOW and supporting managers Strong understanding of H&S legislation and its application Confident report writing and communication skills Desirable NEBOSH Diploma (Level 6) or working towards Training qualification (or willingness to obtain) Experience improving H&S systems or processes Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Overall Role Purpose: To reduce homelessness by employing a range of behaviours aimed at building trusting and productive relationships with customers that enable officers to persuade, influence and support them to make positive choices and fully engage with realistic housing options to prevent and relieve homelessness. To provide an effective, professional service which includes offering customers in housing need a full range of advice and interventions related to their housing options in the private and public sector with the aim of ensuring a comprehensive service to prevent homelessness. To provide an effective, professional homelessness service including the assessment and investigation of homeless approaches and applications in line with the Councils' statutory duties under Housing Act 1996 Part 7 and relevant case law. To work with customers to develop, update and review Personalised Housing Plans for customers on behalf of the council in light of the Homelessness Reduction Act 2017. Working with customers to implement these plans to ensure that homelessness is prevented or relieved through active interventions and pursuit of effective housing options. To play an integral role in the reduction of expenditure on temporary accommodation by ensuring decisions are made, taking into account the direct as well as wider cost implications for the Council. To take responsibility for the recording of high quality, key data on homelessness for submission to the Department for Communities and Local Government ensuring key trends on homelessness, the causes and solutions are available for analysis locally and to the Government to measure the impact of homelessness nationally Where possible, use influencing and problem-solving skills to negotiate with householders, landlords and accommodation providers in order to ensure the accommodation remains open to those threatened with homelessness for the maximum period of time so that effective housing options casework can be undertaken. Where possible, use influencing and problem solving skills to negotiate the withdrawal of the threat of homelessness and extension of the right to occupy so that homelessness is averted. To develop a range of effective housing solutions for customers through the use of creative thinking and via the building of relationships with accommodation providers. Thorough understanding of inner city housing issues Understanding of access to social housing locally Awareness of issues and initiatives facing local authority housing Good knowledge of relevant Lettings, Homelessness and Housing Act legislation including security of tenure and private tenants' rights Good knowledge of relevant case law and Codes of Guidance A good knowledge of services, benefits and support available to applicants experiencing housing problems Experience Experience of providing an effective advice service to members of the public Experience of implementing an equality and diversity approach to service delivery Experience of working in a team Experience of working in a demanding front line customer service environment Experience of dealing effectively with confrontational and challenging situations Experience of working with vulnerable customers and providing appropriate support Experience of working with homeless customers and those in housing need Experience of carrying out interviews, investigations, negotiations Experience of effective record keeping including electronically Experience of successfully working to performance targets and deadlines Housing Solutions Officer Housing Solutions Officer Housing Solutions Officer Housing Solutions Officer

Resident Liaison Officer Dartford £22.00 - £23.00 per hour Social Housing Planned Works: Kitchens & Bathrooms Are you a customer-focused professional with experience in planned maintenance We are seeking a dedicated Resident Liaison Officer (RLO) to join our team in Dartford . This role is solely focused on our Kitchen and Bathroom refurbishment program , acting as the essential link between our residents and the site delivery team. As the works are being carried out inside residents' homes, this role requires exceptional empathy, organisation, and a "resident-first" approach to ensure a smooth delivery. THE OFFER Pay Rate: Competitive Hourly Rate (approx. £22.50 - £23.00 per hour) Location: Dartford (Field-based across local housing schemes) Sector: Social Housing / Planned Maintenance Focus: Kitchen & Bathroom Refurbishments Requirements: Full UK Driving Licence and access to a vehicle are mandatory. Contract: Long-term Contract / Permanent opportunities available. THE ROLE (Kitchen & Bathroom Specialist) You will be the face of the contract, managing the "end-to-end" resident journey from the initial survey through to the final sign-off of their new kitchen or bathroom. Key Responsibilities: Pre-Start Surveys: Visit residents to introduce the project, explain the disruption levels, and identify any specific needs or vulnerabilities. Choice Management: Assist residents in choosing their kitchen units, worktops, flooring, and bathroom finishes, ensuring all selections are recorded and ordered correctly. Access Coordination: Manage the schedule of works by ensuring residents are home for trades, minimising "no-access" appointments and delays. Conflict Resolution: Handle any on-site queries or complaints regarding the quality or timing of the works, resolving issues before they escalate. Support: Act as the primary point of support for residents while their essential facilities (water/cooking) are temporarily out of use during the refurbishment. Documentation: Ensure all resident satisfaction surveys and property condition records are kept up to date for client reporting. CANDIDATE REQUIREMENTS Experience: Proven experience as an RLO or TLO (Tenant Liaison Officer) is essential. Previous experience specifically with Internal Planned Works (K&B) is a major advantage. Communication: Ability to explain technical work programs in simple, reassuring terms to residents. Mobility: Must drive and have a reliable vehicle for travel between sites in Dartford. Resilience: Comfortable working in a fast-paced construction environment and dealing with high-pressure situations inside residents' homes. Organization: Strong IT skills for logging surveys, choices, and daily site activity. If you are a proactive RLO looking for a long-term role in the Dartford area, please apply now with your updated CV.

Resident Liaison Officer Brent £22.57 per hour Social Housing Planned Works & Refurbishment Are you a customer-focused professional with experience in the social housing sector We are seeking a dedicated Resident Liaison Officer (RLO) to join our team in Brent . This is a vital role acting as the primary link between our residents, the local authority, and our site delivery teams. If you excel at building relationships, managing expectations, and ensuring a high standard of resident satisfaction during major works programs, we want to hear from you. THE OFFER Pay Rate: £22.57 per hour Location: Brent (Covering various schemes across the Borough) Sector: Social Housing / Property Services Requirements: Full UK Driving Licence and access to a vehicle are essential. Contract: Ongoing Contract / Permanent opportunities. THE ROLE As the Resident Liaison Officer, you will be the face of the project. You will ensure that residents are fully informed and supported throughout the duration of planned maintenance and refurbishment works. Key Responsibilities: Resident Engagement: Conduct pre-start surveys and home visits to introduce the works and explain the process to residents. Communication: Distribute letters, notices, and newsletters to keep the community updated on project timelines. Choice Management: Assist residents in making selections for internal works (e.g., kitchen/bathroom colours and finishes) and ensure these are accurately recorded. Conflict Resolution: Act as the first point of contact for any resident queries or complaints, resolving issues swiftly and professionally on-site. Liaison: Coordinate between site managers, trade operatives, and residents to ensure access is gained and works proceed smoothly. Documentation: Maintain accurate resident files, visit logs, and satisfaction surveys to provide clear audit trails for the client. CANDIDATE REQUIREMENTS Experience: Proven experience as an RLO or TLO (Tenant Liaison Officer) within the Social Housing sector. Communication: Exceptional interpersonal skills with the ability to communicate with a diverse range of residents. Resilience: Ability to remain calm and professional in challenging situations or when dealing with difficult complaints. Mobility: Must hold a full UK Driving Licence and be comfortable travelling between different sites within the Brent area. IT Literacy: Proficient in using Microsoft Office and mobile devices for logging site data. Organisation: Strong time management skills to handle multiple residents and workstreams simultaneously. If you are a proactive RLO looking for a rewarding role in West London, please apply now with your updated CV.

Housing Officer x 4 3 Month contract 37 hours per week £20.75 plus holiday pay, £23.25 including Holiday pay, £27.10 Umbrella Hybrid working throughout Devon and Cornwall - patches allocated according to your location BRC are working with one of our key clients in the South West to recruit for 4 x Housing Officers to cover patches throughout Plymouth and Cornwall As an experienced Housing Officer, you will have responsibility for being the primary relationship manager for customers in your patch. You'll deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. You will work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties. Key Responsibilities: Provide outstanding service and support for customers, handling queries, permissions and tenancy management. Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements. Manage cases of tenancy breaches, including the Safeguarding of customers. Oversee estate standards and service contract to ensure value for money and a high-quality living environment. Lead the delivery of vibrant resident engagement and support community development objectives within your geographical patch to promote business objectives and to support tenancy and neighbourhood sustainability. You should have: Experience in social housing with experience of tenancy, estate and housing management. Strong interpersonal skills. Excellent organisational skills to manage competing priorities in a fast-paced environment. Have an excellent customer focus, with an ability and drive to improve customer satisfaction. Hold a full UK driving licence and access to a suitable vehicle. For further information about this Housing Officer vacancy, please contact specialist Social Housing recruiter, Mark Grove, on (phone number removed) or apply via this site

Operations Manager - Social Housing Refurbishment/Planned Maintenance Hemel Hempstead based (with travel) 80K - 95K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.

Resident Liaison Officer Location: Rochdale Contract: Temporary initially 6 weeks, with a view to extend Hours: Monday-Friday, 8:00am-4:30pm Rate: 13 - 14.50 per hour dependent on experience The Role An exciting opportunity has arisen for an experienced Resident Liaison Officer to support projects across the Rochdale area. This role is initially offered on a 6 - 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel; candidates must have access to their own vehicle. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a face-to-face customer service role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector If you're an experienced Resident Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)

Mechanical & Electrical (M&E) Compliance Officer Location: Harlow, Essex Hybrid 3 days a week Contract Type: Full-time, Temporary (6 months) Rate: £350.88 PAYE / £450 Umbrella per day We are seeking a proactive and technically capable Assistant Mechanical & Electrical (M&E) Compliance Manager to support the delivery of safe, efficient, and compliant mechanical and electrical services across its housing portfolio. Working closely with the M&E Manager, you will help ensure that key building services and safety systems remain compliant, well-maintained, and fully operational. This includes heating systems, electrical installations (domestic and communal), EICRs, fire alarm systems, AOV systems, lifts, and other fire safety assets. You will also be responsible for producing and managing weekly compliance data. This is an excellent opportunity for someone who enjoys a varied role combining technical surveying, contractor management, compliance monitoring, and resident-focused service delivery. Key Responsibilities Deputise for the M&E Manager when required Attend management meetings as necessary Review, edit, and finalise weekly and monthly compliance reports Assess contractor reports, certificates, and remedial works for accuracy and completeness Provide technical guidance on electrical safety, installations, and improvements Support procurement, contract management, and quality assurance processes Conduct audits of compliance data Assist in developing policies, procedures, and continuous improvement plans Work collaboratively across teams to ensure effective delivery of repairs and upgrades The ideal candidate will: Have a solid understanding of electrical services, building systems, or compliance processes Hold a relevant technical qualification (Electrical, HNC/D, or Level 3 equivalent) Be confident conducting surveys, inspections, and interpreting technical standards Demonstrate strong communication, reporting, and organisational skills Build effective relationships with residents, contractors, and colleagues Show a strong commitment to safety, quality, and public service To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Grants Officer undertake initial grant surveys to determine eligibility for grant and completed Property Condition Schedule, which will comprehensively identify repairs/improvement, required. Grants Officer advise members of the public on all aspects of the grants system. Grants Officer prepare schedules of work, plans/drawings and obtain estimates. Grants Officerprepare and submit the formal grant application for assessment including all estimates and other plans and documentation. Grants Officer undertake assessment of format grant applications including all estimates and other plans and documentation. To prepare and submit applications for Building Control and Planning permission and any other necessary approval as required. To carry out supervision of work throughout process including the submission of all claims for interim and final payments. To promote the Grants Agency Service and to identify suitable Block Repair Schemes. To develop Block Repair Schemes and provide a comprehensive agency service to applicants. To carry out inspections relating to applications for loans from the Council where required. To process grant applications from initial site survey through interim payments to final payment and at all times to act on behalf of the Principal Housing Renewal and Grants Officer. To maintain all grant management information systems including Flare to enable regular reports on all elements of the area housing service as directed. To assist the Principal Housing Renewal and Grants Officer in the reviewing and developing of all relevant grant management policies and procedures. Ensure compliance with the Councils Financial Regulations, Standing Orders, Policies and Procedures To implement the principles of the Councils Equal Opportunity Policy whilst carrying out the above duties To adhere to Health and Safety legislation/relevant Council policies and procedures and to take reasonable care for the health and safety of yourself and other persons who may be adversely affected by your acts/ omissions. In addition, you will undertake any duties with regards to fire safety evacuation commensurate with your role. To implement the principles of the Council's Environment Policy while carrying out the above duties. To report without delay any safeguarding concerns to the appropriate safeguarding officer. Such other duties and responsibilities commensurate with the grade and in accordance with the general character of the job as may reasonably be required by the Chief Officer from time to time. 2 years post qualification experience of building construction or relating area Knowledge and experience of relevant service area delivery to the public Minimum HNC or equivalent in building construction or other related discipline (exceptional candidates working towards the qualification will be considered).