Title: Reactive Maintenance Supervisor North East London
Contract Type: Permanent, Full Time 40 hours per week
Salary: £47,989 per annum to £51,650 per annum dependant on experience
Reporting Office: West Ham Lane, Stratford
Working Location: Covering Havering, Redbridge and Waltham Forest
Persona: Agile working (hybrid home, office and site working)
Working Pattern: Shifts between 8 and 5pm Monday to Friday and call outs per rota basis
Closing Date: Wednesday 15th April at 11pm
Interviews will take place on Wednesday 22nd April at our office in Stratford
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…
Click here to view the role profile - Maintenance Supervisor Role Profile.pdf
Join our Maintenance Team at L&Q:
L&Q’s Maintenance Service is looking for a Reactive Supervisor to join the in-house team. The North East Supervisor covers Waltham Forest, Havering Redbridge and the surrounding areas.
Your impact in the role: You will be part of a team of Supervisors who cover reactive repairs. You will be responsible for circa 10 Multi trade and Specialist Maintenance Operatives who work across the Neighbourhood. The role reports to the Maintenance Team Manager.
You will also have links to the wider business area and will liaise with the Housing Management and Property Services teams, Surveying teams Caretaking teams as well as the Planning and Scheduling team, Contact Centre and other Supervisors to ensure consistency in service delivery.
L&Q are a values-focused organisation, and our people managers are confident to challenge unwanted behaviours. You will always take an inclusive approach with the team you manage and will give constructive feedback that supports our values and creates a positive impact.
We are focused on meeting targets, both financial and customer related. We expect our Supervisors to have a firm knowledge and be able to actively contribute to ensuring that the Direct Maintenance KPI's are met. You will be able to analyse data, predict outcomes and will give advice on how to get things back on track when needed. Good financial acumen is a must, and you will have experience managing budgets.
What you'll bring:
L&Q prides itself on high levels of professional, customer focused service and we expect our Supervisors to lead by example. Ensuring that everything they do is with our residents’ satisfaction and best interests in mind. As a people manager, you will role model a positive mindset to ensure that the team also have the same ethos and share and demonstrate our values. This role has direct influence over L&Q’s reputation; the focus will be high quality work and on first time fix approach.
You will be confident to give advice to operatives on complex jobs and hard fixes. You will be responsible for interacting and engaging regularly, taking ownership of developing capability and ongoing professional development of the individuals in the team.
You will be confident in liaising with contractors, meeting regularly with the Contracts Managers and reporting any relevant information on performance to them.
We expect our Supervisors to have a good understanding of Health and Safety, including knowledge of Asbestos and for them to pass this knowledge onto their teams. Ensuring that they quickly deal with any breaches or potential problems before they happen.
You will already ideally have had experience in leading a dispersed team, and will have a proven track record in managing performance through informal and formal processes, alongside experience in managing absence and will have had past input into recruitment decisions.
· Managing a team within a Maintenance within Social Housing/ Local Authority
· Clear and Concise written and verbal communication skills
· Knowledge of trades and maintenance
· Ability to deliver KPIs and manage budgets
· Passion for inclusive working practices
· Strong customer service skills
· Able to motivate others to deliver
· Full Manual Driving Licence
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
09/04/2026
Permanent
Title: Reactive Maintenance Supervisor North East London
Contract Type: Permanent, Full Time 40 hours per week
Salary: £47,989 per annum to £51,650 per annum dependant on experience
Reporting Office: West Ham Lane, Stratford
Working Location: Covering Havering, Redbridge and Waltham Forest
Persona: Agile working (hybrid home, office and site working)
Working Pattern: Shifts between 8 and 5pm Monday to Friday and call outs per rota basis
Closing Date: Wednesday 15th April at 11pm
Interviews will take place on Wednesday 22nd April at our office in Stratford
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…
Click here to view the role profile - Maintenance Supervisor Role Profile.pdf
Join our Maintenance Team at L&Q:
L&Q’s Maintenance Service is looking for a Reactive Supervisor to join the in-house team. The North East Supervisor covers Waltham Forest, Havering Redbridge and the surrounding areas.
Your impact in the role: You will be part of a team of Supervisors who cover reactive repairs. You will be responsible for circa 10 Multi trade and Specialist Maintenance Operatives who work across the Neighbourhood. The role reports to the Maintenance Team Manager.
You will also have links to the wider business area and will liaise with the Housing Management and Property Services teams, Surveying teams Caretaking teams as well as the Planning and Scheduling team, Contact Centre and other Supervisors to ensure consistency in service delivery.
L&Q are a values-focused organisation, and our people managers are confident to challenge unwanted behaviours. You will always take an inclusive approach with the team you manage and will give constructive feedback that supports our values and creates a positive impact.
We are focused on meeting targets, both financial and customer related. We expect our Supervisors to have a firm knowledge and be able to actively contribute to ensuring that the Direct Maintenance KPI's are met. You will be able to analyse data, predict outcomes and will give advice on how to get things back on track when needed. Good financial acumen is a must, and you will have experience managing budgets.
What you'll bring:
L&Q prides itself on high levels of professional, customer focused service and we expect our Supervisors to lead by example. Ensuring that everything they do is with our residents’ satisfaction and best interests in mind. As a people manager, you will role model a positive mindset to ensure that the team also have the same ethos and share and demonstrate our values. This role has direct influence over L&Q’s reputation; the focus will be high quality work and on first time fix approach.
You will be confident to give advice to operatives on complex jobs and hard fixes. You will be responsible for interacting and engaging regularly, taking ownership of developing capability and ongoing professional development of the individuals in the team.
You will be confident in liaising with contractors, meeting regularly with the Contracts Managers and reporting any relevant information on performance to them.
We expect our Supervisors to have a good understanding of Health and Safety, including knowledge of Asbestos and for them to pass this knowledge onto their teams. Ensuring that they quickly deal with any breaches or potential problems before they happen.
You will already ideally have had experience in leading a dispersed team, and will have a proven track record in managing performance through informal and formal processes, alongside experience in managing absence and will have had past input into recruitment decisions.
· Managing a team within a Maintenance within Social Housing/ Local Authority
· Clear and Concise written and verbal communication skills
· Knowledge of trades and maintenance
· Ability to deliver KPIs and manage budgets
· Passion for inclusive working practices
· Strong customer service skills
· Able to motivate others to deliver
· Full Manual Driving Licence
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
Founded in 1954, our client is a highly respected, employee‑owned commercial construction company headquartered in Wellington, with a second office in Palmerston North.
With over 70 years of experience, Maycroft Construction delivers projects across the commercial, education, healthcare, aged care, civic, community, heritage, seismic strengthening, and social housing sectors. Renowned for their collaborative pre‑construction and ECI approach, they maintain enduring relationships with key stakeholders, customers and consultants, with much of their work sourced through repeat business and trusted partnerships.
About the Role: • Lead the estimation process for a diverse range of commercial construction projects • Prepare accurate cost plans and competitive tenders from concept through to submission and handover • Collaborate closely with project managers, clients, consultants, subcontractors and internal teams to ensure robust and innovative solutions • Drive ECI processes, value engineering, and risk analysis • Mentor junior team members and contribute to continuous improvement of estimating systems
What We’re Looking For: • Proven experience as a Senior Estimator in the commercial construction sector • Strong knowledge of Design Build, ECI and competitive tendering methodologies • Excellent analytical, communication, and negotiation skills • Ability to manage multiple projects and deadlines • Proficiency with industry-standard estimating software (eg. CostX, Buildsoft etc)
What’s on Offer: • Competitive salary package • Opportunity to work on landmark projects across Wellington and the lower/ central North Island • Supportive, innovative team environment • Professional development and career progression
If you are a driven Senior Estimator seeking a new challenge with a company that values expertise and collaboration, we want to hear from you.
22/07/2025
Full time
Founded in 1954, our client is a highly respected, employee‑owned commercial construction company headquartered in Wellington, with a second office in Palmerston North.
With over 70 years of experience, Maycroft Construction delivers projects across the commercial, education, healthcare, aged care, civic, community, heritage, seismic strengthening, and social housing sectors. Renowned for their collaborative pre‑construction and ECI approach, they maintain enduring relationships with key stakeholders, customers and consultants, with much of their work sourced through repeat business and trusted partnerships.
About the Role: • Lead the estimation process for a diverse range of commercial construction projects • Prepare accurate cost plans and competitive tenders from concept through to submission and handover • Collaborate closely with project managers, clients, consultants, subcontractors and internal teams to ensure robust and innovative solutions • Drive ECI processes, value engineering, and risk analysis • Mentor junior team members and contribute to continuous improvement of estimating systems
What We’re Looking For: • Proven experience as a Senior Estimator in the commercial construction sector • Strong knowledge of Design Build, ECI and competitive tendering methodologies • Excellent analytical, communication, and negotiation skills • Ability to manage multiple projects and deadlines • Proficiency with industry-standard estimating software (eg. CostX, Buildsoft etc)
What’s on Offer: • Competitive salary package • Opportunity to work on landmark projects across Wellington and the lower/ central North Island • Supportive, innovative team environment • Professional development and career progression
If you are a driven Senior Estimator seeking a new challenge with a company that values expertise and collaboration, we want to hear from you.
Customer Experience Manager Location- Hemel Hempstead Salary- Up to £42,000 Role- Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Dover and surrounding area. This role focuses on external projects including window and roofing replacements. We're hiring a Customer Experience Manager to join our team in Hemel Hempstead. The Role This position focuses on improving the overall customer journey, building strong relationships, and ensuring a high standard of service across all interactions. You'll lead on customer engagement, oversee service delivery, and use data and feedback to drive continuous improvement. Key Responsibilities Lead teams to deliver excellent customer and client experiences Manage relationships with customers and clients, ensuring expectations are met or exceeded Handle escalations, complaints, and service issues, identifying root causes and implementing long-term solutions Use data, feedback, and insights to improve services and enhance customer satisfaction Develop and refine customer journey processes to increase efficiency and consistency Support community engagement initiatives and strengthen stakeholder relationships Monitor performance through KPIs and drive ongoing improvements Lead, support, and develop team members to ensure high performance About You Experience in customer experience, resident engagement, or service delivery (ideally within social housing or similar sectors) Strong leadership and stakeholder management skills Ability to analyse data and implement service improvements Passion for delivering high-quality customer outcomes What's on Offer Competitive salary and benefits package Career development and progression opportunities Supportive and inclusive working environment If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ
20/04/2026
Full time
Customer Experience Manager Location- Hemel Hempstead Salary- Up to £42,000 Role- Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Dover and surrounding area. This role focuses on external projects including window and roofing replacements. We're hiring a Customer Experience Manager to join our team in Hemel Hempstead. The Role This position focuses on improving the overall customer journey, building strong relationships, and ensuring a high standard of service across all interactions. You'll lead on customer engagement, oversee service delivery, and use data and feedback to drive continuous improvement. Key Responsibilities Lead teams to deliver excellent customer and client experiences Manage relationships with customers and clients, ensuring expectations are met or exceeded Handle escalations, complaints, and service issues, identifying root causes and implementing long-term solutions Use data, feedback, and insights to improve services and enhance customer satisfaction Develop and refine customer journey processes to increase efficiency and consistency Support community engagement initiatives and strengthen stakeholder relationships Monitor performance through KPIs and drive ongoing improvements Lead, support, and develop team members to ensure high performance About You Experience in customer experience, resident engagement, or service delivery (ideally within social housing or similar sectors) Strong leadership and stakeholder management skills Ability to analyse data and implement service improvements Passion for delivering high-quality customer outcomes What's on Offer Competitive salary and benefits package Career development and progression opportunities Supportive and inclusive working environment If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ
Job Role - Interim Compliance Manager Location - Buxton Daily Rates - £350 - £450.00 Job Type - Contract 6 - 9 Months About the Role We are seeking an experienced Interim Compliance Manager to join our clients Housing Association Group at a critical time. Reporting to the Director of Governance / Head of Risk & Assurance , you will play a key role in ensuring the Group meets its statutory, regulatory and contractual obligations across all areas of compliance. This is a hands-on role, ideal for a confident interim who can quickly assess current arrangements, provide assurance to senior leaders, and drive improvements where required. Key Responsibilities Lead and oversee compliance across core areas including Health & Safety, Building Safety, Gas, Electrical, Fire, Asbestos, and Water Hygiene Ensure compliance with the Regulator of Social Housing , relevant legislation, and sector best practice Review, maintain, and improve compliance frameworks, policies, and reporting mechanisms Provide clear assurance reporting to Executive Team, Boards, and Committees Identify compliance gaps and risks, developing and implementing mitigation plans Support internal audits, external inspections, and regulatory reviews Work closely with asset management, housing, and governance teams across the Group Manage and support compliance officers or specialist contractors as required About You Proven experience in a Compliance Manager or senior compliance role within social housing or a similarly regulated environment Strong working knowledge of housing regulation and health & safety compliance Demonstrable experience providing assurance at senior management and Board level Confident operating in an interim capacity, able to quickly understand complex organisations Excellent stakeholder management, communication, and report-writing skills Relevant professional qualification (e.g. NEBOSH, IOSH, IRM) desirable but not essential
20/04/2026
Contract
Job Role - Interim Compliance Manager Location - Buxton Daily Rates - £350 - £450.00 Job Type - Contract 6 - 9 Months About the Role We are seeking an experienced Interim Compliance Manager to join our clients Housing Association Group at a critical time. Reporting to the Director of Governance / Head of Risk & Assurance , you will play a key role in ensuring the Group meets its statutory, regulatory and contractual obligations across all areas of compliance. This is a hands-on role, ideal for a confident interim who can quickly assess current arrangements, provide assurance to senior leaders, and drive improvements where required. Key Responsibilities Lead and oversee compliance across core areas including Health & Safety, Building Safety, Gas, Electrical, Fire, Asbestos, and Water Hygiene Ensure compliance with the Regulator of Social Housing , relevant legislation, and sector best practice Review, maintain, and improve compliance frameworks, policies, and reporting mechanisms Provide clear assurance reporting to Executive Team, Boards, and Committees Identify compliance gaps and risks, developing and implementing mitigation plans Support internal audits, external inspections, and regulatory reviews Work closely with asset management, housing, and governance teams across the Group Manage and support compliance officers or specialist contractors as required About You Proven experience in a Compliance Manager or senior compliance role within social housing or a similarly regulated environment Strong working knowledge of housing regulation and health & safety compliance Demonstrable experience providing assurance at senior management and Board level Confident operating in an interim capacity, able to quickly understand complex organisations Excellent stakeholder management, communication, and report-writing skills Relevant professional qualification (e.g. NEBOSH, IOSH, IRM) desirable but not essential
Building Safety Manager - Social Housing Role This role sits within the Building Safety Directorate, reporting directly to the Head of Fire Safety. You will manage a programme of fire safety investment and remediation projects across the housing portfolio. Responsible for the delivery of fire risk actions rise, high (FRA) risk buildings, you will work or other key locations collaboratively. alongside two other Building Safety Managers, ensuring that Citizen is providing safe homes that are a foundation for life and strengthening safety and compliance. You will build strong relationships across Citizen, working with current and emerging work plans within fire safety, building key stakeholders to understand safety (asset planned programmes and in mechanical & electrical putting the fire safety elements to the organisation), plans per block. Candidate Requirements Knowledge of applicable fire and building safety legislation, guidance and standards, including BS 9997, PAS 79 and PAS 8673:3022. Knowledge of key fire and building safety legislation and risks with an understanding of active and passive fire protection systems and structural safety. Knowledge of the ongoing management of safety in the built environment, with knowledge of the application of the Construction (Design and Management) Regulations 2015. Qualifications Professional technical qualification RICS, CIOB level 6 and a recognised fire safety qualification, for example NBOSH certificate in fire safety, Institute of Fire Engineers or equivalent. CIH qualification or equivalent, or commitment to gain the qualification. Salary & Package 65,038 37 hour working week 25 days annual leave, plus 8 statutory Bank Holidays 7% Pension Office based To discuss the finer points of this fantastic opportunity and request a copy of the job description please don't hesitate to contact me directly on (phone number removed) or email (url removed) to book in a discrete conversation.
17/04/2026
Full time
Building Safety Manager - Social Housing Role This role sits within the Building Safety Directorate, reporting directly to the Head of Fire Safety. You will manage a programme of fire safety investment and remediation projects across the housing portfolio. Responsible for the delivery of fire risk actions rise, high (FRA) risk buildings, you will work or other key locations collaboratively. alongside two other Building Safety Managers, ensuring that Citizen is providing safe homes that are a foundation for life and strengthening safety and compliance. You will build strong relationships across Citizen, working with current and emerging work plans within fire safety, building key stakeholders to understand safety (asset planned programmes and in mechanical & electrical putting the fire safety elements to the organisation), plans per block. Candidate Requirements Knowledge of applicable fire and building safety legislation, guidance and standards, including BS 9997, PAS 79 and PAS 8673:3022. Knowledge of key fire and building safety legislation and risks with an understanding of active and passive fire protection systems and structural safety. Knowledge of the ongoing management of safety in the built environment, with knowledge of the application of the Construction (Design and Management) Regulations 2015. Qualifications Professional technical qualification RICS, CIOB level 6 and a recognised fire safety qualification, for example NBOSH certificate in fire safety, Institute of Fire Engineers or equivalent. CIH qualification or equivalent, or commitment to gain the qualification. Salary & Package 65,038 37 hour working week 25 days annual leave, plus 8 statutory Bank Holidays 7% Pension Office based To discuss the finer points of this fantastic opportunity and request a copy of the job description please don't hesitate to contact me directly on (phone number removed) or email (url removed) to book in a discrete conversation.
MMP Consultancy are looking to recruit a Resident Liaison Officer to work for a National Contractor based in Kent. We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement. Responsibilities: Attend Resident Surgeries and assist vulnerable people reporting repairs, keep residents and scheme managers up to date on progress Organise consultation events and attend meetings as required Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services where necessary. Work with our Performance Team to ensure and identified vulnerabilities are accurately recorded within the organisations systems. Investigate, register all complaints and report in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes Ideal Candidate: Present previous experience of working within Social Housing or Local Authority Resident Liaison/Community Engagement capacity Experience of supporting planned works programmes Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales
17/04/2026
Contract
MMP Consultancy are looking to recruit a Resident Liaison Officer to work for a National Contractor based in Kent. We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement. Responsibilities: Attend Resident Surgeries and assist vulnerable people reporting repairs, keep residents and scheme managers up to date on progress Organise consultation events and attend meetings as required Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services where necessary. Work with our Performance Team to ensure and identified vulnerabilities are accurately recorded within the organisations systems. Investigate, register all complaints and report in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes Ideal Candidate: Present previous experience of working within Social Housing or Local Authority Resident Liaison/Community Engagement capacity Experience of supporting planned works programmes Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales
Role Overview The Contracts Manager / Project Manager will be responsible for overseeing an upcoming large-scale fire door installation and remediation contract within the social housing sector. This role requires a strong leader with a clear emphasis on commercial management, ensuring projects are delivered efficiently, profitably, and in line with contractual obligations. You will take ownership of both operational delivery and commercial performance across several projects, managing teams, subcontractors, and client relationships. Key Responsibilities Commercial Management: Full responsibility for cost control, budgeting, and financial forecasting across multiple contracts Drive and maintain strong profit margins through proactive commercial oversight Identify, manage, and mitigate commercial risks at all stages of the project lifecycle Oversee valuations, variations, and final accounts in collaboration with commercial teams Ensure projects are delivered in the most cost-efficient and commercially effective manner Contract & Project Oversight: Manage a large scale fire door contract across social housing stock Ensure all contracts are delivered on time, within budget, and to required quality standards Lead and support managers and site teams Monitor programme performance and implement corrective actions where required Client & Stakeholder Management: Act as the senior point of contact for clients and key stakeholders Build and maintain strong, long-term relationships to support repeat business Provide clear reporting on commercial performance, risks, and delivery progress Compliance & Quality: Ensure all works meet fire safety regulations and compliance standards Maintain high levels of quality assurance and documentation Promote and enforce a strong health & safety culture Requirements Proven experience as a Contracts Manager / Project Manager within the passive fire protection sector. Longevity with current / recent employer Strong track record in commercial management and financial control on previous contracts. Experience managing teams, subcontractors, and complex project portfolios Excellent knowledge of cost reporting, forecasting, and contract administration Strong leadership and communication skills Full UK driving licence Package Salary: £60,000 £80,000 (dependent on experience) Company vehicle & fuel card Bonus scheme (including an outstanding performance-related bonus structure) Private medical care Expenses Additional company benefits If this is an opportunity of interest and you believe you have the relevant experience, please apply with the latest copy of your CV. All relevant applicants will be contacted in due course.
17/04/2026
Full time
Role Overview The Contracts Manager / Project Manager will be responsible for overseeing an upcoming large-scale fire door installation and remediation contract within the social housing sector. This role requires a strong leader with a clear emphasis on commercial management, ensuring projects are delivered efficiently, profitably, and in line with contractual obligations. You will take ownership of both operational delivery and commercial performance across several projects, managing teams, subcontractors, and client relationships. Key Responsibilities Commercial Management: Full responsibility for cost control, budgeting, and financial forecasting across multiple contracts Drive and maintain strong profit margins through proactive commercial oversight Identify, manage, and mitigate commercial risks at all stages of the project lifecycle Oversee valuations, variations, and final accounts in collaboration with commercial teams Ensure projects are delivered in the most cost-efficient and commercially effective manner Contract & Project Oversight: Manage a large scale fire door contract across social housing stock Ensure all contracts are delivered on time, within budget, and to required quality standards Lead and support managers and site teams Monitor programme performance and implement corrective actions where required Client & Stakeholder Management: Act as the senior point of contact for clients and key stakeholders Build and maintain strong, long-term relationships to support repeat business Provide clear reporting on commercial performance, risks, and delivery progress Compliance & Quality: Ensure all works meet fire safety regulations and compliance standards Maintain high levels of quality assurance and documentation Promote and enforce a strong health & safety culture Requirements Proven experience as a Contracts Manager / Project Manager within the passive fire protection sector. Longevity with current / recent employer Strong track record in commercial management and financial control on previous contracts. Experience managing teams, subcontractors, and complex project portfolios Excellent knowledge of cost reporting, forecasting, and contract administration Strong leadership and communication skills Full UK driving licence Package Salary: £60,000 £80,000 (dependent on experience) Company vehicle & fuel card Bonus scheme (including an outstanding performance-related bonus structure) Private medical care Expenses Additional company benefits If this is an opportunity of interest and you believe you have the relevant experience, please apply with the latest copy of your CV. All relevant applicants will be contacted in due course.
We're recruiting for an experienced Contract Manager to join a leading Social Housing Maintenance contractor in the North West.Focusing carrying out a planned works schedule upgared including fabric, fire alarm upgades, kitchens and bathroom upgrades and fire protection. This is a fantastic opportunity to take full ownership of a busy, high-performing contract-leading teams, driving service delivery, and making a real impact throughout the North West. The Role Lead delivery of a customer-focused repairs and maintenance service Manage in-house teams and subcontractors Drive performance, efficiency, and continuous improvement Ensure compliance with all operational and CDM regulations Build strong relationships with key stakeholders Coach and develop your team About You Proven experience in repairs & maintenance (social housing or FM preferred) Strong people management and leadership skills Excellent communication and organisational ability Experience managing performance and KPIs Knowledge of CDM / Principal Contractor responsibilities Full UK driving licence CSCS Card HNC/HND in Construction or equivelant. What's On Offer Competitive salary + package Career progression opportunities Supportive and growing organisation Opportunity to lead a key contract Recruitment
17/04/2026
Full time
We're recruiting for an experienced Contract Manager to join a leading Social Housing Maintenance contractor in the North West.Focusing carrying out a planned works schedule upgared including fabric, fire alarm upgades, kitchens and bathroom upgrades and fire protection. This is a fantastic opportunity to take full ownership of a busy, high-performing contract-leading teams, driving service delivery, and making a real impact throughout the North West. The Role Lead delivery of a customer-focused repairs and maintenance service Manage in-house teams and subcontractors Drive performance, efficiency, and continuous improvement Ensure compliance with all operational and CDM regulations Build strong relationships with key stakeholders Coach and develop your team About You Proven experience in repairs & maintenance (social housing or FM preferred) Strong people management and leadership skills Excellent communication and organisational ability Experience managing performance and KPIs Knowledge of CDM / Principal Contractor responsibilities Full UK driving licence CSCS Card HNC/HND in Construction or equivelant. What's On Offer Competitive salary + package Career progression opportunities Supportive and growing organisation Opportunity to lead a key contract Recruitment
We re looking for someone passionate about making a real difference in people s lives through sustainable housing. As our Decarbonisation Project Manager, you ll lead the delivery of retrofit and energy efficiency projects across our homes, helping us reduce carbon emissions and improve comfort and affordability for our residents. This is a hands-on role where you ll work closely with colleagues, contractors, and most importantly, our tenants to ensure every project is delivered with care, quality, and community at its heart. You will be: Leading the planning and delivery of retrofit and decarbonisation projects Managing programme budgets, financial reporting, and funding compliance (e.g. SHDF, ECO4, DESNZ) Ensuring full compliance with PAS 2035/2030, TrustMark, and all regulatory standards Overseeing contractors, consultants, and supply chain partners Monitoring performance, including carbon reduction, energy efficiency, and resident satisfaction Developing and delivering resident engagement strategies to ensure a positive customer experience Managing risks, governance, and audit requirements Providing clear reporting to senior stakeholders and funding bodies Driving continuous improvement and innovation across programme delivery What you need: Proven experience delivering retrofit or decarbonisation projects Strong understanding of energy efficiency measures and low-carbon technologies Knowledge of PAS 2035/2030 and relevant compliance frameworks Experience managing budgets, contractors, and funded programmes Strong stakeholder management and communication skills Full UK driving licence Travel to sites and meetings will be necessary Ideally experience in social housing or local authority settings Preferably Retrofit Coordinator/Assessor qualification
17/04/2026
Contract
We re looking for someone passionate about making a real difference in people s lives through sustainable housing. As our Decarbonisation Project Manager, you ll lead the delivery of retrofit and energy efficiency projects across our homes, helping us reduce carbon emissions and improve comfort and affordability for our residents. This is a hands-on role where you ll work closely with colleagues, contractors, and most importantly, our tenants to ensure every project is delivered with care, quality, and community at its heart. You will be: Leading the planning and delivery of retrofit and decarbonisation projects Managing programme budgets, financial reporting, and funding compliance (e.g. SHDF, ECO4, DESNZ) Ensuring full compliance with PAS 2035/2030, TrustMark, and all regulatory standards Overseeing contractors, consultants, and supply chain partners Monitoring performance, including carbon reduction, energy efficiency, and resident satisfaction Developing and delivering resident engagement strategies to ensure a positive customer experience Managing risks, governance, and audit requirements Providing clear reporting to senior stakeholders and funding bodies Driving continuous improvement and innovation across programme delivery What you need: Proven experience delivering retrofit or decarbonisation projects Strong understanding of energy efficiency measures and low-carbon technologies Knowledge of PAS 2035/2030 and relevant compliance frameworks Experience managing budgets, contractors, and funded programmes Strong stakeholder management and communication skills Full UK driving licence Travel to sites and meetings will be necessary Ideally experience in social housing or local authority settings Preferably Retrofit Coordinator/Assessor qualification
Approach Personnel are proud to be working in partnership with a leading maintenance contractor to recruit a Senior Resident Liaison Officer to join their growing Refurbishment team. This is an excellent opportunity to step into a senior, multi-site role where you will play a key part in delivering high-quality customer engagement across social housing refurbishment contracts in Nottingham and South Yorkshire. Based out of the Nottingham office, you will report to the Customer Care Manager and take ownership of resident liaison operations across multiple projects. A key part of your role will be overseeing and supporting a team of 7 Resident Liaison Officers , ensuring consistent service delivery and high levels of customer satisfaction across all sites. Key Responsibilities: Lead, mentor, and manage a team of 7 Resident Liaison Officers across multiple refurbishment sites Oversee resident engagement strategies to ensure a consistently high standard of customer care Act as the main point of escalation for complex or sensitive resident issues Work closely with site teams, project managers, and clients to coordinate communication plans Monitor and drive performance across the RLO team, ensuring KPIs and service standards are met Ensure clear, proactive communication with residents regarding works, timelines, and disruptions Support the delivery of planned maintenance and refurbishment programmes across the region Carry out site visits across Nottingham and South Yorkshire to maintain visibility and support teams Produce reports and maintain accurate records using internal systems and CRM platforms Contribute to continuous improvement of customer experience processes and procedures About You: Proven experience as a Senior Resident Liaison Officer within social housing, refurbishment, or planned maintenance Demonstrable experience managing or supervising RLOs or customer-facing teams Strong understanding of planned works programmes and resident engagement strategies Excellent communication and interpersonal skills, with the ability to manage challenging situations Highly organised with strong administrative and IT skills (Microsoft Office and CRM systems) Proactive, solution-focused, and confident working across multiple sites This is a fantastic opportunity to join a forward-thinking organisation where you can make a real impact, leading a team and shaping the customer experience across key refurbishment projects.
17/04/2026
Full time
Approach Personnel are proud to be working in partnership with a leading maintenance contractor to recruit a Senior Resident Liaison Officer to join their growing Refurbishment team. This is an excellent opportunity to step into a senior, multi-site role where you will play a key part in delivering high-quality customer engagement across social housing refurbishment contracts in Nottingham and South Yorkshire. Based out of the Nottingham office, you will report to the Customer Care Manager and take ownership of resident liaison operations across multiple projects. A key part of your role will be overseeing and supporting a team of 7 Resident Liaison Officers , ensuring consistent service delivery and high levels of customer satisfaction across all sites. Key Responsibilities: Lead, mentor, and manage a team of 7 Resident Liaison Officers across multiple refurbishment sites Oversee resident engagement strategies to ensure a consistently high standard of customer care Act as the main point of escalation for complex or sensitive resident issues Work closely with site teams, project managers, and clients to coordinate communication plans Monitor and drive performance across the RLO team, ensuring KPIs and service standards are met Ensure clear, proactive communication with residents regarding works, timelines, and disruptions Support the delivery of planned maintenance and refurbishment programmes across the region Carry out site visits across Nottingham and South Yorkshire to maintain visibility and support teams Produce reports and maintain accurate records using internal systems and CRM platforms Contribute to continuous improvement of customer experience processes and procedures About You: Proven experience as a Senior Resident Liaison Officer within social housing, refurbishment, or planned maintenance Demonstrable experience managing or supervising RLOs or customer-facing teams Strong understanding of planned works programmes and resident engagement strategies Excellent communication and interpersonal skills, with the ability to manage challenging situations Highly organised with strong administrative and IT skills (Microsoft Office and CRM systems) Proactive, solution-focused, and confident working across multiple sites This is a fantastic opportunity to join a forward-thinking organisation where you can make a real impact, leading a team and shaping the customer experience across key refurbishment projects.
Approach Personnel are proud to be working in partnership with a leading maintenance contractor to recruit a Senior Resident Liaison Officer to join their growing Refurbishment team. This is an excellent opportunity to step into a senior, multi-site role where you will play a key part in delivering high-quality customer engagement across social housing refurbishment contracts in Nottingham and South Yorkshire. Based out of the Nottingham office, you will report to the Customer Care Manager and take ownership of resident liaison operations across multiple projects. A key part of your role will be overseeing and supporting a team of 7 Resident Liaison Officers , ensuring consistent service delivery and high levels of customer satisfaction across all sites. Key Responsibilities: Lead, mentor, and manage a team of 7 Resident Liaison Officers across multiple refurbishment sites Oversee resident engagement strategies to ensure a consistently high standard of customer care Act as the main point of escalation for complex or sensitive resident issues Work closely with site teams, project managers, and clients to coordinate communication plans Monitor and drive performance across the RLO team, ensuring KPIs and service standards are met Ensure clear, proactive communication with residents regarding works, timelines, and disruptions Support the delivery of planned maintenance and refurbishment programmes across the region Carry out site visits across Nottingham and South Yorkshire to maintain visibility and support teams Produce reports and maintain accurate records using internal systems and CRM platforms Contribute to continuous improvement of customer experience processes and procedures About You: Proven experience as a Senior Resident Liaison Officer within social housing, refurbishment, or planned maintenance Demonstrable experience managing or supervising RLOs or customer-facing teams Strong understanding of planned works programmes and resident engagement strategies Excellent communication and interpersonal skills, with the ability to manage challenging situations Highly organised with strong administrative and IT skills (Microsoft Office and CRM systems) Proactive, solution-focused, and confident working across multiple sites This is a fantastic opportunity to join a forward-thinking organisation where you can make a real impact, leading a team and shaping the customer experience across key refurbishment projects.
17/04/2026
Full time
Approach Personnel are proud to be working in partnership with a leading maintenance contractor to recruit a Senior Resident Liaison Officer to join their growing Refurbishment team. This is an excellent opportunity to step into a senior, multi-site role where you will play a key part in delivering high-quality customer engagement across social housing refurbishment contracts in Nottingham and South Yorkshire. Based out of the Nottingham office, you will report to the Customer Care Manager and take ownership of resident liaison operations across multiple projects. A key part of your role will be overseeing and supporting a team of 7 Resident Liaison Officers , ensuring consistent service delivery and high levels of customer satisfaction across all sites. Key Responsibilities: Lead, mentor, and manage a team of 7 Resident Liaison Officers across multiple refurbishment sites Oversee resident engagement strategies to ensure a consistently high standard of customer care Act as the main point of escalation for complex or sensitive resident issues Work closely with site teams, project managers, and clients to coordinate communication plans Monitor and drive performance across the RLO team, ensuring KPIs and service standards are met Ensure clear, proactive communication with residents regarding works, timelines, and disruptions Support the delivery of planned maintenance and refurbishment programmes across the region Carry out site visits across Nottingham and South Yorkshire to maintain visibility and support teams Produce reports and maintain accurate records using internal systems and CRM platforms Contribute to continuous improvement of customer experience processes and procedures About You: Proven experience as a Senior Resident Liaison Officer within social housing, refurbishment, or planned maintenance Demonstrable experience managing or supervising RLOs or customer-facing teams Strong understanding of planned works programmes and resident engagement strategies Excellent communication and interpersonal skills, with the ability to manage challenging situations Highly organised with strong administrative and IT skills (Microsoft Office and CRM systems) Proactive, solution-focused, and confident working across multiple sites This is a fantastic opportunity to join a forward-thinking organisation where you can make a real impact, leading a team and shaping the customer experience across key refurbishment projects.
Harlow Temp to Perm Tier 1 Maintenance Contactor Social Housing passive fire and roofing Role Overview As a Site Manager for a leading Tier 1 contractor, you will oversee the delivery of high-volume planned maintenance and compliance works across a social housing portfolio in Harlow. You will be responsible for the day-to-day management of FRA actions, passive fire protection (fire doors, compartmentation), and roofing renewals. You will act as the primary point of contact for the client (local authority or housing association) and residents, ensuring all works are completed safely, on time, and to the "Golden Thread" of safety standards. Key Responsibilities Operational Delivery: Manage the full lifecycle of FRA remediation, passive fire, and roofing projects from site setup to final sign-off. Subcontractor Management: Coordinate and supervise specialist subcontractors, ensuring they adhere to RAMS, technical specifications, and quality standards. Health & Safety: Maintain a "Safety First" culture. Conduct site inductions, toolbox talks, and regular safety audits. Ensure all fire safety works comply with the Building Safety Act 2026 and Regulatory Reform (Fire Safety) Order. Compliance & Quality: Inspect fire door installations and compartmentation works (fire stopping) to ensure BM TRADA or FIRAS standards are met. Reporting: Use digital management systems (e.g., Procore, FieldView) to provide real-time updates on progress, budget, and compliance data. Requirements Experience: Proven track record as a Site Manager within Social Housing planned maintenance. Technical Knowledge: Deep understanding of Passive Fire Protection (fire stopping, dampers, fire doors) and Roofing systems (pitched, flat, and liquid-applied). Qualifications: SMSTS (Site Management Safety Training Scheme). CSCS Card (Black or Gold). First Aid at Work. Asbestos Awareness. Fire Safety Certifications: (e.g., FIRAS, BM TRADA, or NEBOSH Fire) are highly desirable for this specific contract.
17/04/2026
Full time
Harlow Temp to Perm Tier 1 Maintenance Contactor Social Housing passive fire and roofing Role Overview As a Site Manager for a leading Tier 1 contractor, you will oversee the delivery of high-volume planned maintenance and compliance works across a social housing portfolio in Harlow. You will be responsible for the day-to-day management of FRA actions, passive fire protection (fire doors, compartmentation), and roofing renewals. You will act as the primary point of contact for the client (local authority or housing association) and residents, ensuring all works are completed safely, on time, and to the "Golden Thread" of safety standards. Key Responsibilities Operational Delivery: Manage the full lifecycle of FRA remediation, passive fire, and roofing projects from site setup to final sign-off. Subcontractor Management: Coordinate and supervise specialist subcontractors, ensuring they adhere to RAMS, technical specifications, and quality standards. Health & Safety: Maintain a "Safety First" culture. Conduct site inductions, toolbox talks, and regular safety audits. Ensure all fire safety works comply with the Building Safety Act 2026 and Regulatory Reform (Fire Safety) Order. Compliance & Quality: Inspect fire door installations and compartmentation works (fire stopping) to ensure BM TRADA or FIRAS standards are met. Reporting: Use digital management systems (e.g., Procore, FieldView) to provide real-time updates on progress, budget, and compliance data. Requirements Experience: Proven track record as a Site Manager within Social Housing planned maintenance. Technical Knowledge: Deep understanding of Passive Fire Protection (fire stopping, dampers, fire doors) and Roofing systems (pitched, flat, and liquid-applied). Qualifications: SMSTS (Site Management Safety Training Scheme). CSCS Card (Black or Gold). First Aid at Work. Asbestos Awareness. Fire Safety Certifications: (e.g., FIRAS, BM TRADA, or NEBOSH Fire) are highly desirable for this specific contract.
An exciting opportunity has arisen for an experienced Service Charges & Rents Manager to work with a Housing Provider based in Norfolk on a Permanent basis. Salary: 49,680 Per Annum The Service Charge & Rents Manager is operationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages. The Service Charge & Rents Manager will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service Duties: Develop, implement, and manage the annual service charge budgets for all properties within the Housing Association's portfolio, ensuring accuracy and transparency. Monitor service charge income and expenditure, ensuring that costs are within budget and that service charge forecasts are updated regularly. Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to Residents Coach and mentor future leaders, promoting a culture of empowerment and accountability. Create a culture of creativity, innovation and problem solving with all team members. Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy. Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working. Deputise for the Director of Tenant Services as required. Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Ensure the timely and accurate billing of service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice. Oversee the accurate calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned. Issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Calculate and issue annual sinking fund statements. Oversee the setting of service charges and set service charges for complex new developments, ensuring sinking funds set where required. Ensure that freeholders with estate-based charges are billed in line with the transfers and deeds. Ensure the utility billing is issued as per the agreements and in line with new regulations and Ofgem rules. Ensure the accurate application of rents and service charges to accounts and on relet Experience Required: Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Understanding of welfare benefits. Extensive experience in operational management and leading a customer facing team. A track record of customer excellence and performance against KPI's Experience of change management and being and subject matter expert for changes in software and systems.
17/04/2026
Full time
An exciting opportunity has arisen for an experienced Service Charges & Rents Manager to work with a Housing Provider based in Norfolk on a Permanent basis. Salary: 49,680 Per Annum The Service Charge & Rents Manager is operationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages. The Service Charge & Rents Manager will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service Duties: Develop, implement, and manage the annual service charge budgets for all properties within the Housing Association's portfolio, ensuring accuracy and transparency. Monitor service charge income and expenditure, ensuring that costs are within budget and that service charge forecasts are updated regularly. Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to Residents Coach and mentor future leaders, promoting a culture of empowerment and accountability. Create a culture of creativity, innovation and problem solving with all team members. Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy. Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working. Deputise for the Director of Tenant Services as required. Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Ensure the timely and accurate billing of service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice. Oversee the accurate calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned. Issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Calculate and issue annual sinking fund statements. Oversee the setting of service charges and set service charges for complex new developments, ensuring sinking funds set where required. Ensure that freeholders with estate-based charges are billed in line with the transfers and deeds. Ensure the utility billing is issued as per the agreements and in line with new regulations and Ofgem rules. Ensure the accurate application of rents and service charges to accounts and on relet Experience Required: Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Understanding of welfare benefits. Extensive experience in operational management and leading a customer facing team. A track record of customer excellence and performance against KPI's Experience of change management and being and subject matter expert for changes in software and systems.
We are recruiting for a Quantity Surveyor with painting experience to join a successful commercial team based in Orpington, supporting contracts across Greater London, Kent and Sussex. This is a varied role offering responsibility across both commercial management and operational delivery. It will suit a Quantity Surveyor with experience in painting, planned maintenance or refurbishment who is confident managing contracts from tender through to final account. The Role As Quantity Surveyor, you will take responsibility for the financial and contractual performance of painting contracts, ensuring strong cost control, accurate reporting and successful project delivery. Key Responsibilities Manage the commercial and contractual performance of painting contracts from tender stage through to final account and cash collection Prepare cost estimates, review tender and contract documents, and identify commercial risks and opportunities Monitor project costs, CVRs, valuations, variations, applications for payment and final accounts to ensure strong financial control Oversee subcontractor and supplier engagement, including procurement, orders and payment approval in line with company procedures Produce accurate financial reporting, forecasting and branch commercial updates, including support with aged debt, WIP and profitability analysis Work closely with operational teams to support delivery, improve underperforming contracts and contribute to wider tender and branch decision-making Requirements To be considered, you should have: Previous experience as a Quantity Surveyor within painting, planned maintenance, refurbishment or property services Experience surveying or estimating painting works within the construction industry Strong understanding of financial and contractual controls on live projects Experience working with direct labour and subcontractors Strong commercial awareness and cost management capability Good IT skills, particularly Microsoft Excel Strong organisational skills and ability to meet deadlines Ability to work both independently and as part of a team Full UK driving licence CSCS Card Manager or Professionally Qualified Person It would also be beneficial to have: A relevant industry qualification or equivalent Knowledge of third-party accreditation schemes such as FIRAS or IFC The Opportunity This is an opportunity to join a well-established and busy team with a strong pipeline of secured work across maintenance and refurbishment contracts. The role offers a good level of autonomy, exposure to both site and commercial activity, and the chance to play a key role in contract performance across a regional portfolio. Apply If you are a Quantity Surveyor with painting or property services experience and are looking for a role where you can take ownership and contribute to contract success, we would be interested in hearing from you. Apply now to be considered. Quantity Surveyor, Painting Quantity Surveyor, Planned Maintenance, Refurbishment, Property Services, Social Housing, Painting Contracts, CVR, Variations, Final Accounts, Cost Control, Subcontractor Management, Orpington, London, Kent, Sussex
17/04/2026
Full time
We are recruiting for a Quantity Surveyor with painting experience to join a successful commercial team based in Orpington, supporting contracts across Greater London, Kent and Sussex. This is a varied role offering responsibility across both commercial management and operational delivery. It will suit a Quantity Surveyor with experience in painting, planned maintenance or refurbishment who is confident managing contracts from tender through to final account. The Role As Quantity Surveyor, you will take responsibility for the financial and contractual performance of painting contracts, ensuring strong cost control, accurate reporting and successful project delivery. Key Responsibilities Manage the commercial and contractual performance of painting contracts from tender stage through to final account and cash collection Prepare cost estimates, review tender and contract documents, and identify commercial risks and opportunities Monitor project costs, CVRs, valuations, variations, applications for payment and final accounts to ensure strong financial control Oversee subcontractor and supplier engagement, including procurement, orders and payment approval in line with company procedures Produce accurate financial reporting, forecasting and branch commercial updates, including support with aged debt, WIP and profitability analysis Work closely with operational teams to support delivery, improve underperforming contracts and contribute to wider tender and branch decision-making Requirements To be considered, you should have: Previous experience as a Quantity Surveyor within painting, planned maintenance, refurbishment or property services Experience surveying or estimating painting works within the construction industry Strong understanding of financial and contractual controls on live projects Experience working with direct labour and subcontractors Strong commercial awareness and cost management capability Good IT skills, particularly Microsoft Excel Strong organisational skills and ability to meet deadlines Ability to work both independently and as part of a team Full UK driving licence CSCS Card Manager or Professionally Qualified Person It would also be beneficial to have: A relevant industry qualification or equivalent Knowledge of third-party accreditation schemes such as FIRAS or IFC The Opportunity This is an opportunity to join a well-established and busy team with a strong pipeline of secured work across maintenance and refurbishment contracts. The role offers a good level of autonomy, exposure to both site and commercial activity, and the chance to play a key role in contract performance across a regional portfolio. Apply If you are a Quantity Surveyor with painting or property services experience and are looking for a role where you can take ownership and contribute to contract success, we would be interested in hearing from you. Apply now to be considered. Quantity Surveyor, Painting Quantity Surveyor, Planned Maintenance, Refurbishment, Property Services, Social Housing, Painting Contracts, CVR, Variations, Final Accounts, Cost Control, Subcontractor Management, Orpington, London, Kent, Sussex
Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. The Role: Assisting and ensuring the effective and efficient delivery of our contracts in a way that is financially viable. Ensuring that we maintain quality work, carried out safely, completed on schedule and in accordance with our client s changing needs with minimum inconvenience to residents. Responsibilities: Assist and management of the day-to-day operations of Planned or R&M Contracts Work in partnership with the clients to exceed operational and business expectations. Management of the motivation of operatives and subcontractors Ensuring profit and performance targets are achieved Liaising and developing relationships with the client's representatives and resident groups Monitoring the performance of the contract and ensure that Key Performance Indicators are achieved Managing resources to ensure efficiency and contractual obligations are maintained Monitoring progress of the contract to ensure the completed works are correct and to the agreed specification standard Monitoring quality, safety and environment and promote a safety culture within the business unit Managing / liaising with a team of Supervisors, Administrators and Resident Liaison Officers to ensure contractual expectations are met along with responsibility for recruitment retention, training and development of employees Maintaining and develop reports on progress and performance of contract Monitoring management systems and ensure that they are maintained and targets are achieved Monitoring the financial aspects of the contract and report on profitability Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance Ensuring works are completed on time and to a high-quality standard Plan, programme and coordinate efforts of Operatives and Subcontractors such that works progress as agreed, to programme and in accordance with the contract provisions, with the least amount of disruption and inconvenience to the residents Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets Ensure that all Variation sheets are appropriately completed and signed by the Client or Client representative; provide Contracts Manager with such signed copies at the earliest opportunity Prepare snagging lists at the earliest opportunity and promptly issue such for record of the relevant part About You: Contracts management within repairs and maintenance Full Driving License Formal qualification and training within the Building industry Understanding of all principles within contract management. The ability to adapt to busy workload. Prioritise a changing schedule Strong management skills and the ability to motivate a team at all levels Experience within a result driven business Ability to be innovative and creative to resolve complex Knowledge of building maintenance and repair What We Offer £41,000 plus benefits including: 25 days annual leave + bank holidays Car allowance Up to £2,000 colleague referral fee Long-service awards Perkbox access to free coffees, cinema tickets, discounts and well-being offers 1 paid volunteer day each year Ongoing training, support and opportunities for progression, we promote from within Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
17/04/2026
Full time
Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. The Role: Assisting and ensuring the effective and efficient delivery of our contracts in a way that is financially viable. Ensuring that we maintain quality work, carried out safely, completed on schedule and in accordance with our client s changing needs with minimum inconvenience to residents. Responsibilities: Assist and management of the day-to-day operations of Planned or R&M Contracts Work in partnership with the clients to exceed operational and business expectations. Management of the motivation of operatives and subcontractors Ensuring profit and performance targets are achieved Liaising and developing relationships with the client's representatives and resident groups Monitoring the performance of the contract and ensure that Key Performance Indicators are achieved Managing resources to ensure efficiency and contractual obligations are maintained Monitoring progress of the contract to ensure the completed works are correct and to the agreed specification standard Monitoring quality, safety and environment and promote a safety culture within the business unit Managing / liaising with a team of Supervisors, Administrators and Resident Liaison Officers to ensure contractual expectations are met along with responsibility for recruitment retention, training and development of employees Maintaining and develop reports on progress and performance of contract Monitoring management systems and ensure that they are maintained and targets are achieved Monitoring the financial aspects of the contract and report on profitability Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance Ensuring works are completed on time and to a high-quality standard Plan, programme and coordinate efforts of Operatives and Subcontractors such that works progress as agreed, to programme and in accordance with the contract provisions, with the least amount of disruption and inconvenience to the residents Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets Ensure that all Variation sheets are appropriately completed and signed by the Client or Client representative; provide Contracts Manager with such signed copies at the earliest opportunity Prepare snagging lists at the earliest opportunity and promptly issue such for record of the relevant part About You: Contracts management within repairs and maintenance Full Driving License Formal qualification and training within the Building industry Understanding of all principles within contract management. The ability to adapt to busy workload. Prioritise a changing schedule Strong management skills and the ability to motivate a team at all levels Experience within a result driven business Ability to be innovative and creative to resolve complex Knowledge of building maintenance and repair What We Offer £41,000 plus benefits including: 25 days annual leave + bank holidays Car allowance Up to £2,000 colleague referral fee Long-service awards Perkbox access to free coffees, cinema tickets, discounts and well-being offers 1 paid volunteer day each year Ongoing training, support and opportunities for progression, we promote from within Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
This is not a desk-based QS role. We are looking for a hands-on Quantity Surveyor to join a successful, high-performing branch delivering planned works across social housing. This is a site-led role focused on kitchen and bathroom refurbishment programmes, where strong SOR experience, commercial awareness and the ability to take ownership are essential. The role Manage commercial performance of planned works contracts Work heavily with Schedule of Rates (SOR) / NHF frameworks Attend site regularly and work closely with delivery teams Monitor costs, variations and overall contract performance Work alongside Contracts Managers in a delivery-focused environment Manage subcontractors and direct labour Drive CVR, margin and financial performance Identify risks early and take action to keep projects on track What we are looking for Experience as a Quantity Surveyor within social housing or planned works Strong background in kitchen and bathroom refurbishment (essential) Excellent SOR coding experience (NHF or similar) Strong commercial and financial awareness Experience managing subcontractors and direct labour Confident, resilient and able to challenge when required Self-motivated and able to manage your own workload Ambitious and keen to progress What s on offer Join a busy, high-performing and ambitious branch Strong pipeline of secured work through long-term frameworks No micro-management trusted to deliver Work closely with an operations-led team Genuine opportunity for progression and growth A role where you can take ownership and make a real impact This is an excellent opportunity for a hands-on QS who wants to get out on site, take ownership of contracts and play a key role in driving commercial performance within a growing and successful business.
17/04/2026
Full time
This is not a desk-based QS role. We are looking for a hands-on Quantity Surveyor to join a successful, high-performing branch delivering planned works across social housing. This is a site-led role focused on kitchen and bathroom refurbishment programmes, where strong SOR experience, commercial awareness and the ability to take ownership are essential. The role Manage commercial performance of planned works contracts Work heavily with Schedule of Rates (SOR) / NHF frameworks Attend site regularly and work closely with delivery teams Monitor costs, variations and overall contract performance Work alongside Contracts Managers in a delivery-focused environment Manage subcontractors and direct labour Drive CVR, margin and financial performance Identify risks early and take action to keep projects on track What we are looking for Experience as a Quantity Surveyor within social housing or planned works Strong background in kitchen and bathroom refurbishment (essential) Excellent SOR coding experience (NHF or similar) Strong commercial and financial awareness Experience managing subcontractors and direct labour Confident, resilient and able to challenge when required Self-motivated and able to manage your own workload Ambitious and keen to progress What s on offer Join a busy, high-performing and ambitious branch Strong pipeline of secured work through long-term frameworks No micro-management trusted to deliver Work closely with an operations-led team Genuine opportunity for progression and growth A role where you can take ownership and make a real impact This is an excellent opportunity for a hands-on QS who wants to get out on site, take ownership of contracts and play a key role in driving commercial performance within a growing and successful business.
Site Manager Social Housing Roofing & Cladding Location: Hampshire Contract: Temp to Perm Initial Duration: 20 weeks, moving onto the next project thereafter We are looking to appoint an experienced Site Manager to join a growing social housing roofing and cladding contractor. This Site Manager role will involve delivering roofing and cladding remediation works across occupied flats and houses. The successful Site Manager will play a key role in ensuring works are delivered safely, on programme, and to the required compliance standards. This is a temp to perm Site Manager opportunity with long-term work available, and the Site Manager will move straight onto the next project in Hampshire following the initial 20-week contract. Key Responsibilities Day-to-day management of roofing and cladding remediation projects within social housing Managing and supervising roofing teams and subcontractors on site Ensuring strong Health & Safety compliance at all times, including regular inspections and clear site signage on display Managing works in occupied properties , maintaining a professional approach at all times Working closely with Resident Liaison Officers (RLOs) to ensure residents are kept informed and disruption is minimised Overseeing site documentation, compliance records, permits, and reports Confident use of IT systems to complete reports, audits, and compliance paperwork Requirements Proven experience as a Site Manager within social housing roofing and/or cladding Strong knowledge of Health & Safety legislation and best practice IT literate , with experience completing digital reporting and compliance systems All valid and in-date tickets, including: SMSTS Asbestos Awareness CSCS card preferred Working at Heights First Aid (preferred) Experience managing multiple trades and delivering projects safely and on time What s on Offer Temp to perm Site Manager position, with Salary, Car and package thereafter Initial 20-week contract with immediate start Ongoing project pipeline across Hampshire Stable opportunity with a specialist social housing contractor For more information please send up to date CV to (url removed) and i will get back to you asap
17/04/2026
Seasonal
Site Manager Social Housing Roofing & Cladding Location: Hampshire Contract: Temp to Perm Initial Duration: 20 weeks, moving onto the next project thereafter We are looking to appoint an experienced Site Manager to join a growing social housing roofing and cladding contractor. This Site Manager role will involve delivering roofing and cladding remediation works across occupied flats and houses. The successful Site Manager will play a key role in ensuring works are delivered safely, on programme, and to the required compliance standards. This is a temp to perm Site Manager opportunity with long-term work available, and the Site Manager will move straight onto the next project in Hampshire following the initial 20-week contract. Key Responsibilities Day-to-day management of roofing and cladding remediation projects within social housing Managing and supervising roofing teams and subcontractors on site Ensuring strong Health & Safety compliance at all times, including regular inspections and clear site signage on display Managing works in occupied properties , maintaining a professional approach at all times Working closely with Resident Liaison Officers (RLOs) to ensure residents are kept informed and disruption is minimised Overseeing site documentation, compliance records, permits, and reports Confident use of IT systems to complete reports, audits, and compliance paperwork Requirements Proven experience as a Site Manager within social housing roofing and/or cladding Strong knowledge of Health & Safety legislation and best practice IT literate , with experience completing digital reporting and compliance systems All valid and in-date tickets, including: SMSTS Asbestos Awareness CSCS card preferred Working at Heights First Aid (preferred) Experience managing multiple trades and delivering projects safely and on time What s on Offer Temp to perm Site Manager position, with Salary, Car and package thereafter Initial 20-week contract with immediate start Ongoing project pipeline across Hampshire Stable opportunity with a specialist social housing contractor For more information please send up to date CV to (url removed) and i will get back to you asap
Bid Manager Essex Construction / Refurbishment Contractor A well-established construction and refurbishment contractor based in Essex is looking to appoint an experienced Bid Manager to join their growing pre-construction team. This opportunity would suit a confident Bid Manager with experience managing PQQs, tenders and framework submissions within construction, social housing, maintenance or main contracting. The successful Bid Manager will be responsible for coordinating the full bid process from initial enquiry through to final submission, ensuring high-quality and compliant proposals are delivered on time. The company delivers projects across London and the South East and has a strong pipeline of framework and negotiated work, making this an excellent opportunity for a Bid Manager seeking long-term stability and career progression. Key Responsibilities Bid Manager Manage the full bid lifecycle including PQQ, tender and final submission stages Produce clear, accurate and high-quality written bid responses Review tender documentation and assess technical, operational and commercial requirements Prepare bid submission programmes, responsibility matrices and trackers Coordinate input from estimating, commercial, operational and support teams Arrange and lead bid launch meetings, review meetings and progress updates Monitor incoming information to ensure deadlines are met Maintain and update the bid library, case studies and supporting documents Develop written content for submissions including methodology and project experience Attend site visits where required as part of the tender process Review feedback from submissions to support continuous improvement Requirements Bid Manager Previous experience as a Bid Manager, Bid Writer, Bid Coordinator or Proposals Manager Experience within construction, refurbishment, maintenance or main contracting Strong written communication and document management skills Excellent organisation and attention to detail Ability to manage multiple tenders at the same time Confident working with internal teams and senior stakeholders What s on Offer Competitive salary and benefits package Stable and growing contractor with long-term work secured Supportive pre-construction team Excellent career progression opportunities Office-based role in Essex This is an excellent opportunity for an experienced Bid Manager looking to join a busy and successful contractor with a strong reputation and secure workload.
17/04/2026
Full time
Bid Manager Essex Construction / Refurbishment Contractor A well-established construction and refurbishment contractor based in Essex is looking to appoint an experienced Bid Manager to join their growing pre-construction team. This opportunity would suit a confident Bid Manager with experience managing PQQs, tenders and framework submissions within construction, social housing, maintenance or main contracting. The successful Bid Manager will be responsible for coordinating the full bid process from initial enquiry through to final submission, ensuring high-quality and compliant proposals are delivered on time. The company delivers projects across London and the South East and has a strong pipeline of framework and negotiated work, making this an excellent opportunity for a Bid Manager seeking long-term stability and career progression. Key Responsibilities Bid Manager Manage the full bid lifecycle including PQQ, tender and final submission stages Produce clear, accurate and high-quality written bid responses Review tender documentation and assess technical, operational and commercial requirements Prepare bid submission programmes, responsibility matrices and trackers Coordinate input from estimating, commercial, operational and support teams Arrange and lead bid launch meetings, review meetings and progress updates Monitor incoming information to ensure deadlines are met Maintain and update the bid library, case studies and supporting documents Develop written content for submissions including methodology and project experience Attend site visits where required as part of the tender process Review feedback from submissions to support continuous improvement Requirements Bid Manager Previous experience as a Bid Manager, Bid Writer, Bid Coordinator or Proposals Manager Experience within construction, refurbishment, maintenance or main contracting Strong written communication and document management skills Excellent organisation and attention to detail Ability to manage multiple tenders at the same time Confident working with internal teams and senior stakeholders What s on Offer Competitive salary and benefits package Stable and growing contractor with long-term work secured Supportive pre-construction team Excellent career progression opportunities Office-based role in Essex This is an excellent opportunity for an experienced Bid Manager looking to join a busy and successful contractor with a strong reputation and secure workload.
Electrical contracts manger Job Description: Thrift Energy Ltd, Part of the Thrift Energy Group, are one of the UK's leading employee-owned businesses specialising in the installation of renewable technologies such as Air Source Heat pumps, Solar PV & Battery storage and insulation solutions working across the UK. Head office is based in Team Valley Gateshead with long term contracts secured working under the Warm Homes: Social Housing & Warm Homes: Local Grant schemes. With over 14 years of experience and due to continual growth, we are looking to build on our established contracting department to support growth. The Warm Homes Plan published January 2026 shows the UK's governments 15bn investment into providing millions of homes within the UK upgrades to help achieve NetZero . As an established company within this sector this is an exciting opportunity to join a stable business with secured long-term permanent employment. To lead and manage all contract activities associated with renewable energy projects, - ensuring successful delivery on time, on budget, and to quality, safety and compliance standards. This role bridges project delivery, commercial oversight, and client engagement across domestic renewable installations working with a diverse range of clients and overseeing installation in private residential properties and social housing. Working from our Head office in Team Valley with oversight on projects on a national basis. 2. Key Responsibilities Contract & Project Management Lead the end-to-end management of renewable energy contracts, including planning, execution, monitoring, and close-out. Coordinate installation and commissioning of low-carbon technologies (e.g., heat pumps, Solar PV, battery storage) alongside conventional heating systems. Maintain oversight of multiple contracts, subcontractors, and delivery teams. Commercial & Contractual Review, negotiate and administer contract terms with, suppliers, and subcontractors. Monitor performance against Service Level Agreements (SLAs) , Key Performance Indicators (KPIs) and commercial constraints. Manage variations, claims, risks, and contractual disputes. Stakeholder & Client Engagement Act as the main commercial interface with clients, providing updates, addressing client concerns and ensuring customer satisfaction. Work collaboratively with procurement, project management, legal, and technical teams. Compliance & Quality Ensure all work complies with UK regulations and industry standards (e.g., building regs, MCS installation standards, health & safety). Promote quality assurance processes, risk mitigation and continuous improvement. Team Leadership & Development Mentor, lead, and support junior contract administrators, site supervisors, or project coordinators. Champion training, best practice sharing and workforce competency development. Person Specification Qualifications IET Code of Practice for Grid-Connected Solar PV Systems Technical Qualifications: BS 7671 (18th Edition) MCS (Microgeneration Certification Scheme) standards Knowledge of earthing and bonding requirements Safe isolation procedures Safety Certifications: SSSTS or SMSTS (Site Management Safety Training Scheme. Desirable Preferrable: Scaffold Inspection, 3 Day First Aid at Work and CSCS Experience & Skills A deep understanding of MCS standards. Technical Skills: Knowledge of Solar PV installation. Preferable Experience with PAS2035 and energy efficiency upgrades is often required. Proven experience (typically 3-7+ years) in contract management/project delivery within the renewables sector, particularly in managing subcontractors. Knowledge of UK industry standards for renewables installations, building services, and health & safety legislation. Understanding of Solar PV system design, DC/AC string wiring, and Inverter technology. Minimum 5 years post-qualification experience in domestic electrical installations Familiarity with battery storage systems Skills Strong commercial and analytical skills with financial awareness. Excellent communication and stakeholder management skills. Proficiency with contract administration and project management tools/software. Ability to prioritise, manage time effectively, and deliver to tight deadlines. Personal Attributes Self-motivated, proactive and a strategic thinker. Strong problem-solving and decision-making capability. Collaborative team player and effective leader. Commitment to quality, safety, and customer service excellence. Working Conditions Office working with travel to sites required. Site attendance on installation and commissioning activities required. Holidays - 20 days + Bank holidays + 3 additional days gifted for Christmas. Pension - Statutory Pension Scheme Private Healthcare - Via Bupa to be enrolled after successful completion of probation period (BIK applies) Job Types: Full-time, Permanent Benefits: Additional leave Company events Private medical insurance Work Location: In person Job Type: Full-time Pay: 40,000.00- 45,000.00 per year Company car Private medical insurance Licence/Certification: BS 7671 (18th Edition) (required) NVQ Level 3 in Electrical Installation (or equivalent) (required) Installation and Maintenance of Small Scale Solar PV Systems (preferred) ECS Card (preferred) Work Location : In person Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
17/04/2026
Contract
Electrical contracts manger Job Description: Thrift Energy Ltd, Part of the Thrift Energy Group, are one of the UK's leading employee-owned businesses specialising in the installation of renewable technologies such as Air Source Heat pumps, Solar PV & Battery storage and insulation solutions working across the UK. Head office is based in Team Valley Gateshead with long term contracts secured working under the Warm Homes: Social Housing & Warm Homes: Local Grant schemes. With over 14 years of experience and due to continual growth, we are looking to build on our established contracting department to support growth. The Warm Homes Plan published January 2026 shows the UK's governments 15bn investment into providing millions of homes within the UK upgrades to help achieve NetZero . As an established company within this sector this is an exciting opportunity to join a stable business with secured long-term permanent employment. To lead and manage all contract activities associated with renewable energy projects, - ensuring successful delivery on time, on budget, and to quality, safety and compliance standards. This role bridges project delivery, commercial oversight, and client engagement across domestic renewable installations working with a diverse range of clients and overseeing installation in private residential properties and social housing. Working from our Head office in Team Valley with oversight on projects on a national basis. 2. Key Responsibilities Contract & Project Management Lead the end-to-end management of renewable energy contracts, including planning, execution, monitoring, and close-out. Coordinate installation and commissioning of low-carbon technologies (e.g., heat pumps, Solar PV, battery storage) alongside conventional heating systems. Maintain oversight of multiple contracts, subcontractors, and delivery teams. Commercial & Contractual Review, negotiate and administer contract terms with, suppliers, and subcontractors. Monitor performance against Service Level Agreements (SLAs) , Key Performance Indicators (KPIs) and commercial constraints. Manage variations, claims, risks, and contractual disputes. Stakeholder & Client Engagement Act as the main commercial interface with clients, providing updates, addressing client concerns and ensuring customer satisfaction. Work collaboratively with procurement, project management, legal, and technical teams. Compliance & Quality Ensure all work complies with UK regulations and industry standards (e.g., building regs, MCS installation standards, health & safety). Promote quality assurance processes, risk mitigation and continuous improvement. Team Leadership & Development Mentor, lead, and support junior contract administrators, site supervisors, or project coordinators. Champion training, best practice sharing and workforce competency development. Person Specification Qualifications IET Code of Practice for Grid-Connected Solar PV Systems Technical Qualifications: BS 7671 (18th Edition) MCS (Microgeneration Certification Scheme) standards Knowledge of earthing and bonding requirements Safe isolation procedures Safety Certifications: SSSTS or SMSTS (Site Management Safety Training Scheme. Desirable Preferrable: Scaffold Inspection, 3 Day First Aid at Work and CSCS Experience & Skills A deep understanding of MCS standards. Technical Skills: Knowledge of Solar PV installation. Preferable Experience with PAS2035 and energy efficiency upgrades is often required. Proven experience (typically 3-7+ years) in contract management/project delivery within the renewables sector, particularly in managing subcontractors. Knowledge of UK industry standards for renewables installations, building services, and health & safety legislation. Understanding of Solar PV system design, DC/AC string wiring, and Inverter technology. Minimum 5 years post-qualification experience in domestic electrical installations Familiarity with battery storage systems Skills Strong commercial and analytical skills with financial awareness. Excellent communication and stakeholder management skills. Proficiency with contract administration and project management tools/software. Ability to prioritise, manage time effectively, and deliver to tight deadlines. Personal Attributes Self-motivated, proactive and a strategic thinker. Strong problem-solving and decision-making capability. Collaborative team player and effective leader. Commitment to quality, safety, and customer service excellence. Working Conditions Office working with travel to sites required. Site attendance on installation and commissioning activities required. Holidays - 20 days + Bank holidays + 3 additional days gifted for Christmas. Pension - Statutory Pension Scheme Private Healthcare - Via Bupa to be enrolled after successful completion of probation period (BIK applies) Job Types: Full-time, Permanent Benefits: Additional leave Company events Private medical insurance Work Location: In person Job Type: Full-time Pay: 40,000.00- 45,000.00 per year Company car Private medical insurance Licence/Certification: BS 7671 (18th Edition) (required) NVQ Level 3 in Electrical Installation (or equivalent) (required) Installation and Maintenance of Small Scale Solar PV Systems (preferred) ECS Card (preferred) Work Location : In person Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Pay: 30,000.00- 33,000.00 per year Job description: Resident Liaison Officer / RLO NW London We are seeking a dedicated Resident Liaison Officer / RLO to join the team to perform continuous improvement of services in response to feedback; ensuring residents and scheme managers are fully involved in decision making processes affecting their homes. You must be customer focused and provide a one-stop contact point, empowering residents to feel respected and valued by maintaining the best quality experience. Requirements: Experience of working within a Resident liaison officer / RLO environment is essential Previous experience of working within Social Housing, Local Authorities or Registered Housing Providers is desirable Knowledge of Planned Works is desirable Salary: 30,000 - 33,000
17/04/2026
Full time
Pay: 30,000.00- 33,000.00 per year Job description: Resident Liaison Officer / RLO NW London We are seeking a dedicated Resident Liaison Officer / RLO to join the team to perform continuous improvement of services in response to feedback; ensuring residents and scheme managers are fully involved in decision making processes affecting their homes. You must be customer focused and provide a one-stop contact point, empowering residents to feel respected and valued by maintaining the best quality experience. Requirements: Experience of working within a Resident liaison officer / RLO environment is essential Previous experience of working within Social Housing, Local Authorities or Registered Housing Providers is desirable Knowledge of Planned Works is desirable Salary: 30,000 - 33,000