78 jobs found

Customer Contact Advisor Location: Eastleigh Contract: 12 weeks temp Rate: £14.70ph Hours: 37 hours per week, Mon-Fri We are looking for x8 Customer Contact Advisors. The purpose of the role is to provide an excellent and suitable customer service to our customers, handling all methods of contact and ensuring a prompt and effective response to all enquiries. To resolve 80% of enquiries from our customers and to promote our services along with a professional image of the company. Key Responsibilities: Accurately diagnose residents reports of maintenance, defect or planned repairs, raise the orders or inspections, making an appointment for all responsive repair enquiries. Liaise directly with all contractors including defect contractors and ensure the most effective repair is carried out. Discuss residents concerns regarding anti-social behaviour, give advice, log all information on our management systems and confirm in writing to the resident . Action resident s requests regarding any tenancy issues/enquiries. Discuss resident s enquiries regarding their rent, confirm their balance and any arrears. Ensure they have an arrangement to pay off any arrears. Book appointments for surveyors, housing/income officers and contractors etc as required. Follow up complex customer enquiries to ensure they are resolved to our high standards. Adhere to the rota issued, ensure you are available to handle inbound contact when you are scheduled to be so, to keep to scheduled timescales for lunch and any breaks, and keep your additional wrap and other states within target time. Carry out administration tasks required that relate to resolving customer contact. Provide the same service to staff when their request is related to customer service. Keep up to date with policies and procedures to ensure a consistent service is provided to customers. Use time when there is availability and at quiet times to use available information to keep knowledge fresh. Review your own Personal Development Plan and Quality Monitoring action plans to work on improvements where identified. Use all available information when responding to customer enquiries such as previous contact logs, key information regarding vulnerabilities etc. Capture and update relevant customer information on systems as required. Offer suggestions of service improvements that you identify during your dealings with customers. Carry out any tasks commensurate with this post as directed by any member of the Customer Service Management team. Required experience Previous call centre experience or similar front line service experience. Proven evidence of meeting contact handling targets. Evidence of customer service soft skills including empathy, taking ownership Ability to adhere to scheduled timescales / rota. Ability to remain calm in challenging situations, adapting communication style to suits the needs of the customer. Demonstrates our Values and Behaviours. Please apply or call Leah Seber at Build Recruitment for more info

Location: East Area covering Stevenage to Bishop Stortford Job Type: Temporary Hourly Rate: £35ph - £40ph We are seeking a Maintenance Surveyor to join our client a leading Housing Provider on a temporary basis. This role involves pre and post inspections, reactive repairs, major voids, and legal disrepair surveys across the East Area from Stevenage to Bishop Stortford. The successful candidate will ensure the highest standards of delivery, achieving minimal defects and high customer satisfaction. Day-to-day of the role: Conduct pre/post-inspection and reports for responsive repairs, void works, and cyclical repairs within the relevant area of operation. Consult and engage with customers, leaseholders, and both internal and external stakeholders in the region. Manage the performance and on-site progress of contractors, ensuring that works are delivered on time, to quality standards, and achieve value for money. Prepare and carry out diagnostic inspections, surveys, and technical reports in accordance with best practices. Manage insurance claims, property inspections, and liaise with adjusters and insurance teams. Serve as the technical lead during the handover of new developments to ensure quality control through to completion. Control budgetary spend within the individual area of operation, ensuring accurate recording of revenue and capital spend. Manage legal disrepair claims and Environmental Health Orders effectively, providing detailed reports and managing complex repairs to agreed outcomes. Required Skills & Qualifications: Diploma in Surveying, Property and Maintenance Level 3. Membership of a relevant professional body (e.g., RICS or CIOB). Extensive knowledge of the Social Housing Sector and its regulations. Demonstrable knowledge of building construction, standards, planning regulations, and relevant legislation. Proficient in financial management and controls within a contractor management context. Intermediate level experience in Microsoft Excel, Word, and PowerPoint. Excellent communication skills, capable of effective liaison with various stakeholders. Ability to work independently and as part of a team, managing small projects and understanding CDMC. Flexibility with working hours and ability to travel as needed. Full UK driving licence is desirable. Benefits: Competitive hourly rate. Opportunity to work within a dynamic environment and contribute to significant projects. Exposure to diverse responsibilities and professional development.

Maintenance Surveyor Location: Mobile across Sussex Job Type: Full time - approx 6 months assignment Salary: £27.50 - £31 per hour PAYE or £35 to £40 per hour via Umbrella We are seeking 2 Maintenance Surveyors responsible for overseeing pre/post-inspection and reports for responsive repairs, void works, and cyclical repairs within the designated area. This role involves consulting and engaging with customers, leaseholders, and both internal and external stakeholders, ensuring the highest standards of delivery, minimal defects, and high customer satisfaction. Day-to-day of the role: Deliver an effective and efficient Repairs & Maintenance service including surveying, disrepair works etc. Conduct diagnostic inspections, surveys, and technical reports, providing accurate technical advice. Manage insurance claims, property inspections, and liaise with adjusters and insurance teams. Serve as the technical lead during the handover of new developments to ensure quality control through completion. Control budgetary spend within the individual area of operation, ensuring accurate recording of revenue and capital spend. Manage and coordinate empty properties to minimize rental loss and maximize return, including conducting major void inspections. Required Skills & Qualifications: Diploma in Surveying, Property and Maintenance Level 3. Extensive knowledge of the Social Housing Sector and its regulations. Proficient in building construction, standards, planning regulations, and health & safety legislation relevant to asset management. Strong financial management skills within a contractor management context. Intermediate proficiency in Microsoft Excel, Word, and PowerPoint. Excellent communication and liaison skills, capable of working independently and as part of a team. Experience in managing small projects and an understanding of CDMC. Ability to work in a changing environment with conflicting priorities and deadlines. To apply for the Maintenance Surveyor position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

Maintenance Surveyor Location: Mobile across Sussex Job Type: Full-time - approx 6 month assignment Salary: £27.50 - £31 per hour PAYE or £35 to £40 per hour via Umbrella We are seeking 2 Maintenance Surveyors responsible for overseeing pre/post-inspection and reports for responsive repairs, void works, and cyclical repairs within the designated area. This role involves consulting and engaging with customers, leaseholders, and both internal and external stakeholders, ensuring the highest standards of delivery, minimal defects, and high customer satisfaction. Day-to-day of the role: Deliver an effective and efficient Repairs & Maintenance service including surveying, disrepair works etc. Conduct diagnostic inspections, surveys, and technical reports, providing accurate technical advice. Manage insurance claims, property inspections, and liaise with adjusters and insurance teams. Serve as the technical lead during the handover of new developments to ensure quality control through completion. Control budgetary spend within the individual area of operation, ensuring accurate recording of revenue and capital spend. Manage and coordinate empty properties to minimize rental loss and maximize return, including conducting major void inspections. Required Skills & Qualifications: Diploma in Surveying, Property and Maintenance Level 3. Extensive knowledge of the Social Housing Sector and its regulations. Proficient in building construction, standards, planning regulations, and health & safety legislation relevant to asset management. Strong financial management skills within a contractor management context. Intermediate proficiency in Microsoft Excel, Word, and PowerPoint. Excellent communication and liaison skills, capable of working independently and as part of a team. Experience in managing small projects and an understanding of CDMC. Ability to work in a changing environment with conflicting priorities and deadlines. To apply for the Maintenance Surveyor position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

Maintenance Surveyor Tonbridge (based) £23.19 per hour (PAYEE) Up to £40 per hour (Umbrella) 6 months Overview: Responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region. Ensure the highest customer standards of delivery are achieved, minimal defects, and a high level of customer satisfaction is achieved. Effectively managing the performance and on site progress and ensuring that works are delivered on time, to a regional budget of £10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance Key accountabilities: Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids and aids and adaptations. Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with Group practice. Providing accurate technical advice with competent & thorough surveys/post-inspections. Identifies and manages insurance claims ensuring most economically advantageous outcome for the organisation. To include, property inspections, managing decants, liaising with loss adjusters/insurance team. Technical lead within the Housing team during the handover of any new developments to ensure quality control through to completion and the end of defects. Effective and efficiently control budgetary spend of approx. £2m within individual area of operation, ensuring revenue and capital spend are recorded accurately. Review invoices and requests for payment from contractors, challenge and resolve submissions where required. Deliver and effectively manage legal disrepair claims and Environmental Health Orders in line with group process and provide detailed reports, and manage complex repairs to an agreed outcome to protect interests. Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quartile service in line with industry standards, schedule of Rates, operational regulatory framework, health & safety (including asbestos) 3 Requirements: Diploma in Surveying, Property and Maintenance Level 3 Membership of a relevant professional body e.g. RICS or CIOB Knowledge of the Social Housing Sector and awareness of its regulations A demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management. Knowledge of financial management and controls within a contractor management and day to day repairs delivery context and ability to flag adverse spend and mitigate risks of overspends. Knowledge of effective professional surveying service for responsive repairs, voids and aids and adaptations to high levels of customer satisfaction For more information, please call David on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Maintenance Surveyor Haywards Heath (based) £23.19 per hour (PAYEE) Up to £40 per hour (Umbrella) 6 months Overview: Responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region. Ensure the highest customer standards of delivery are achieved, minimal defects, and a high level of customer satisfaction is achieved. Effectively managing the performance and on site progress and ensuring that works are delivered on time, to a regional budget of £10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance Key accountabilities: Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids and aids and adaptations. Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with Group practice. Providing accurate technical advice with competent & thorough surveys/post-inspections. Identifies and manages insurance claims ensuring most economically advantageous outcome for the organisation. To include, property inspections, managing decants, liaising with loss adjusters/insurance team. Technical lead within the Housing team during the handover of any new developments to ensure quality control through to completion and the end of defects. Effective and efficiently control budgetary spend of approx. £2m within individual area of operation, ensuring revenue and capital spend are recorded accurately. Review invoices and requests for payment from contractors, challenge and resolve submissions where required. Deliver and effectively manage legal disrepair claims and Environmental Health Orders in line with group process and provide detailed reports, and manage complex repairs to an agreed outcome to protect interests. Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quartile service in line with industry standards, schedule of Rates, operational regulatory framework, health & safety (including asbestos) 3 Requirements: Diploma in Surveying, Property and Maintenance Level 3 Membership of a relevant professional body e.g. RICS or CIOB Knowledge of the Social Housing Sector and awareness of its regulations A demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management. Knowledge of financial management and controls within a contractor management and day to day repairs delivery context and ability to flag adverse spend and mitigate risks of overspends. Knowledge of effective professional surveying service for responsive repairs, voids and aids and adaptations to high levels of customer satisfaction For more information, please call David on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Maintenance Surveyor Islington (based) £23.19 per hour (PAYEE) Up to £35 per hour (Umbrella) 3 months Overview: Responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs within the relevant area of operation, consulting and engaging with customers, leaseholders and with internal and external stakeholders in the region. Ensure the highest customer standards of delivery are achieved, minimal defects, and a high level of customer satisfaction is achieved. Effectively managing the performance and on site progress and ensuring that works are delivered on time, to a regional budget of £10m, to quality standards and achieve value for money in line with all relevant statutory regulations and compliance Key accountabilities: Deliver an effective & efficient Repairs & Maintenance service at an operational level to include a regionally based professional surveying service, disrepair works, Major/Complex Works, FRA, responsive repairs, voids and aids and adaptations. Prepare and carry out diagnostic inspections, surveys & technical reports in accordance with Group practice. Providing accurate technical advice with competent & thorough surveys/post-inspections. Identifies and manages insurance claims ensuring most economically advantageous outcome for the organisation. To include, property inspections, managing decants, liaising with loss adjusters/insurance team. Technical lead within the Housing team during the handover of any new developments to ensure quality control through to completion and the end of defects. Effective and efficiently control budgetary spend of approx. £2m within individual area of operation, ensuring revenue and capital spend are recorded accurately. Review invoices and requests for payment from contractors, challenge and resolve submissions where required. Deliver and effectively manage legal disrepair claims and Environmental Health Orders in line with group process and provide detailed reports, and manage complex repairs to an agreed outcome to protect interests. Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quality service in line with industry standards, schedule of Rates, operational regulatory framework, health & safety (including asbestos) 3 Requirements: Diploma in Surveying, Property and Maintenance Level 3 Membership of a relevant professional body e.g. RICS or CIOB Knowledge of the Social Housing Sector and awareness of its regulations A demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management. Knowledge of financial management and controls within a contractor management and day to day repairs delivery context and ability to flag adverse spend and mitigate risks of overspends. Knowledge of effective professional surveying service for responsive repairs, voids and aids and adaptations to high levels of customer satisfaction For more information, please call David on Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Large Housing Association requires an experienced Repairs Inspector for a 6 month period. The successful candidate will ensure all repairs adhere to the perfect journey, that residents need only ask once, and any failure is fixed quickly when exception cases occur. Responsibilities: Ensuring contractors and suppliers are providing a consistently high-quality repairs service. Delivering well cared for homes and places where residents feel safe and a sense of pride through top class contract management. A responsive service, where staff and resident queries and complaints are actioned thoroughly, timely and learnings are taken from feedback. Recommend, oversee and develop a best in class reporting repairs processes and policies to meet targets and fix failure fast. Assist the Regional Repair Lead, Surveyors and Local Officers in the management of responsive repairs, kitchen and bathroom as well as planned and cyclical referrals. Continually monitor the quality and success of all responsive repairs, using data, analysis and insight to instigate appropriate improvements and recommendations. Manage a post inspection regime for your patch, ensuring that works are carried out to a good standard and taking ownership where works are not to a good standard and seen through to successful conclusion. Manage an audit/oversight regime for repairs, checking contractors are complying with H&S obligations and following the code of conduct. Support the preparation of overall stock condition inspections or undertaking local nitial surveys for reactive or planned works. Skills and experience: Experience of working within the repairs sector, carrying out pre, post audit and quality inspections Experience in formulating specifications, managing schedules of works and technical diagnosis Experience of contractor management Experience of writing and disseminating technical reports Good understanding of the relevant legislation, statutory and regulatory requirements DEA/FRA assessor trained (desirable) Recognised HND technical qualification eg. building surveying or member CIOB (desirable) Pay £170 pd PAYE or £225 pd Umbrella

The organisation: Empower Housing - Property and Compliance Manager Castlefield Recruitment are delighted to have been exclusively engaged by Empower Housing Association to support them with the recruitment of a Property and Compliance Manager. This recruitment is part of a pro-active and positive review of their operations to ensure they have the right resources and skills to deliver the best possible services to tenants and meet regulatory and legal requirements. Empower Housing Association (EHA) was founded in 2003, to provide specialist housing for adults with disabilities enabling them to live independently within their community. EHA work collaboratively with families, Local Authorities and other key stakeholders, to find the right home for their tenants. Currently, EHA provide housing to over 450 tenants. Their colleagues are key to their success and growth, with an overall colleague satisfaction rate of 88%. Join them in making a meaningful difference in the lives of adults with disabilities by providing them with the opportunity to live independently and thrive within their communities, whilst championing their core values; Caring, Supportive & Inclusive. The Role: Empower Housing - Property and Compliance Manager Leading a small team, you will manage the planned and responsive property maintenance services - delivering high levels of customer satisfaction and value for money You will manage the Compliance Manager, Maintenance Team Supervisor, Maintenance Officers and contractors to deliver high standards with a strong customer focus, ensuring compliance with Legislation, Regulation and budgetary and risk management. The role is also responsible for the Health and Safety of colleagues and tenants, ensuring compliance with all relevant legal and regulatory requirements within the managed portfolio. The Person: Empower Housing - Property and Compliance Manager HNC in Building studies or equivalent related qualification - E IOSH Managing safely certification - D Relevant experience in a leadership role in a maintenance setting preferably in the housing sector -E Knowledge and understanding of the social housing sector - E Experience of managing stock condition surveys and maintaining and reporting data from an asset management database preferably within a social housing environment - E Experience of managing relevant legislation and Regulation, including Decent Homes standards, HHSRS, EPCs, building regulations, CDM and property compliance regulations - E Experience of budget setting and cost management control for responsive and planned investment programmes - E Experience of key performance indicators producing clear reports and analysis - E Experience engaging and managing building contractors, utility suppliers, surveyors, etc, using tendering processes where required - E Repairs and maintenance technical knowledge including job costing - E Knowledge of handheld technologies for stock surveying - D Benefits: 28 days holiday + Bank Holidays Ability to buy up to 5 additional holidays Hybrid working (where relevant to role) Pension up to 7% employer contribution Life cover 3 times salary Health benefits & cash plan Employee assistance programme Free annual flu vaccine Free on site parking Long service awards Sickness scheme Company uniform Please note: Any speculative CV's will be received as a gift and shared with our recruitment partner

Job Title: Building Surveying Manager Contract Type: Temporary / Interim to Perm potentially Hours: Full-time, 35 hours per week Location: Ipswich Job Overview We are seeking an experienced and motivated Building Surveying Manager to lead the delivery of a high-quality, customer-focused professional surveying service. The postholder will manage a team of Chartered Surveyors and technical officers, overseeing the maintenance, refurbishment, and major capital improvement programmes for the Council's housing stock. The role is responsible for ensuring compliance with statutory requirements, health and safety regulations, and delivering projects to time, cost, and quality standards. You will play a key leadership role in driving service improvements, ensuring value for money, and maintaining safe, well-managed homes across the borough. Key Responsibilities Lead and manage a team of Chartered Building Surveyors and technical officers, ensuring effective allocation, monitoring, and appraisal of workloads. Oversee responsive repairs, planned maintenance, and capital improvement programmes. Provide technical leadership on complex building, structural, and compliance-related issues. Manage significant budgets, procurement processes, and contractor performance to achieve best value. Undertake feasibility studies, specifications, and tender documentation for building works, including compliance with CDM Regulations. Carry out and oversee building surveys, condition inspections, and disrepair investigations. Ensure all works comply with health and safety, environmental, and building regulations. Lead service improvement initiatives and implement innovative solutions to enhance housing services. Represent the Council at senior forums, meetings, and liaise with councillors and external stakeholders. Prepare reports, policies, and strategies to support the Housing Service's strategic objectives. Candidate Requirements Degree or equivalent qualification in Building Surveying or a related discipline . Chartered Membership of RICS or equivalent professional body (or working towards). Minimum of 5 years' post-qualification experience managing housing maintenance and improvement programmes. Proven leadership and project management experience within a local authority, housing association, or similar environment. Strong understanding of building legislation, CDM Regulations, H&S, and contract management . Excellent stakeholder management, communication, and problem-solving skills. Proficient in Microsoft Office, CAD , and asset management software. Desirable Management qualification (DMS or equivalent). NEBOSH or IOSH Managing Safely certification. Experience working in a Local Authority or Registered Provider environment.

Do you have previous experience in Social Housing and schedule of rates billing We are looking for an enthusiastic Junior or Assistant QS that wants to provide high quality work to support our business and its values. Rydon Maintenance specialise in Social Housing repairs and maintenance projects. As Junior/Assistant Quantity Surveyor you will assist with managing costs for our responsive and planned housing maintenance and repairs contracts. The position is based from our office in Dartford, Kent with occasional travel. We do operate a hybrid working culture which means we can offer you flexibility with a mix of working from home and in the office. Rydon provides a range of expert maintenance services to domestic property and commercial buildings in the social housing, health and social care sectors. We look after over 35,000 homes for registered providers and several hundred buildings across 20 NHS Trusts throughout the country. We ensure properties are well maintained, efficient and fit for purpose, using the latest technology to ensure repairs are completed promptly. Job Purpose Working as part of our quantity surveying team you will assist with obtaining and evaluating cost information from each of our Housing Repairs contracts. You will be working to ensure a realistic cost for the supply of works, goods, materials and services is achieved. Repairs span the full spectrum of trades and include electrical repairs, carpentry, plumbing and much more. Key responsibilities will include; Using NHF Schedule of Rates to identify cost anomalies in both directly delivered and subcontracted works, whilst also ensuring the: Timely Purchasing and negotiating Sub Contract, Material and Plant orders Ensure Subcontract, Plant and Material orders pass down all risks where possible in relation to the Main Contract and are inclusive of all necessary Health and Safety information Ensure Subcontractors and Suppliers are approved and meet company standards prior to procurement Paying and monitoring Subcontractor progress. This is a full time permanent position, working hours are Monday to Friday 8am to 5pm. What we can offer you; Competitive Starting Salary Holiday Entitlement: 25 days per annum (33 days inclusive of bank holidays) Holiday Purchase Scheme: Buy up to an additional 5 days holiday Pension Scheme: 4.5% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Eye care vouchers and Free Flu Vaccinations Full training, ongoing coaching and support Opportunities to progress your career across the business This is a great opportunity for further personal growth/development. Experience Required The role would suit either someone who already holds a Quantity Surveying degree and has a few years experience, or perhaps you are part way through your Quantity Surveying degree. Your experience gained within a housing maintenance environment (reactive/responsive repairs, cyclical and/or lifecycle repairs). SOR (Schedule of Rates) experience would also be beneficial. You will also demonstrate strong MS Office packages experience, great communication skills with the ability to build excellent relationships both internally and externally with our clients and sub contractors. If you are looking to join a business that can offer significant opportunity for career development we d strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.

Building Surveyor Portsmouth Contract role - 6-month contract initially Rate - 22.78 / hour PAYE OR 29 / hour Umbrella (Inside IR35) Public Sector Client A Building Surveyor is required to join a public sector client on a 6-month minimum contract in Portsmouth. As a Building Surveyor, you will be working as part of a building repairs team supporting the Building Repairs Manager. You will be predominantly site based or working in the office between appointments. Responsibilities include: Surveying assets Updating stock data Evaluating and diagnosing what work is required Assessing the best options to carry out the work Issuing repairs Managing a varied range of planned repairs projects The successful candidate will be educated to degree-level in Building Surveying, or have significant equivalent experience in the industry, have significant experience in construction, planned, cyclical and responsive repairs or small improvement projects, and have advanced knowledge in contract management, project management, and H&S requirements. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.

Role Purpose The Surveyor is responsible for the works within the council's repairs team and that work will cover the following areas:- Disrepair work Refurbishment work (such and kitchen, bathroom and window renewals etc). Void Works Complex Repair Works Day to Day Repairs Damp and Mould Works The pre/mid and post inspection of any of the above. Responsibilities Work in collaboration with colleagues across Housing services to ensure a joint approach to improve quality and customer satisfaction for residents. Support and manage a flexible approach to the deployment of resources within the Property Services Division to respond effectively to fluctuations in workload. Support and manage different types of work within the Property Services Division in response to the changes in the volume of work. Manage the local delivery of the repairs term contract. Ensure that all members of the team are fully conversant with the contract, including the terms and specifications. Oversee the local administration of the repairs contract. Ensure that requests for variations, extensions of time and payments are correctly assessed and carried out within the contractual timescales. Ensure that works not completed in time are chased and escalated where necessary. Ensure that reports are used regularly to ensure that client and contractor are updating the job management system fully and in a timely manner. Oversee the identification of leaks, rising damp, penetrating damp, and condensation across the Housing Property Services portfolio. Ensure that signs of damp caused by plumbing related problems because of leaking water or drainage pipes are diagnosed. Requirements Extensive experience in building surveying and/or repairs operational delivery or supervising contracts or disrepair case management in social housing / councils. Extensive experience of housing responsive repairs including experience of working in a customer service organization providing a high-quality service to members of the public consistently and sensitively, according to their needs and customer care standards. Must hold either a degree in building surveying and/or the equivalent experience in delivering the disrepair service. Demonstrate at least 3 to 5 years management experience FULL UK DRIVERS LICENSE Contract Initial 3 month contract with the opportunity to extend. Monday to Friday 9am to 5pm. This role will be carried out in the office and around the borough on a daily basis. PAYE via Umbrella / CIS if a UTR number is provided Must have a clean DBS If you are interested in this position APPLY NOW

Job Title: Head of Service Location: South London Contract Type: Temporary (Ongoing) Day Rate: 700 - 750 per day Start Date: ASAP Overview: We are working with a dynamic and forward-thinking South London local authority to appoint a highly experienced Head of Service to lead the Repairs and Damp & Mould portfolio within their Housing Directorate. This is a senior interim role requiring a hands-on, strategic leader to take ownership of the responsive repairs service, while also developing and driving the council's approach to tackling damp, mould, and condensation issues across its housing stock. The role is pivotal in delivering safe, decent, and high-quality homes for residents, with a clear focus on compliance, customer satisfaction, and service improvement. Key Responsibilities: Provide strategic and operational leadership of the housing repairs , voids , and damp & mould services. Lead the council's response to damp and mould complaints, ensuring timely inspections, root cause identification, and robust resolution strategies. Oversee and improve the delivery of day-to-day repairs, ensuring performance targets and KPIs are consistently met. Drive transformation and continuous improvement within the service, enhancing resident satisfaction and operational efficiency. Ensure compliance with all relevant legislation, including housing health and safety rating system (HHSRS), landlord obligations, and regulatory standards. Develop and implement a proactive damp and mould strategy, working closely with internal teams, contractors, and residents. Lead a large multi-disciplinary team including surveyors, repairs operatives, case officers, and contract managers. Manage significant budgets and oversee contractual performance, particularly in relation to damp and mould remediation works. Provide regular reports and updates to senior leadership, councillors, and external bodies such as the Housing Ombudsman or Regulator of Social Housing where required. Ideal Candidate Profile: Substantial senior leadership experience in repairs and maintenance within a local authority or social housing provider . Demonstrable expertise in managing damp, mould, and disrepair issues at a strategic level. Strong technical understanding of property maintenance, building pathology, and HHSRS. Track record of delivering service transformation, driving improvements, and managing performance in housing repairs services. Confident managing large teams, complex budgets, and multiple contractors. Politically astute and highly responsive to emerging housing and compliance issues. Relevant professional qualifications in housing, construction, or surveying (e.g. CIH, RICS, CIOB) are desirable. To Apply: Please submit your CV and a short cover note highlighting your relevant experience. This is an urgent requirement, and early applications are strongly encouraged.

Your new company Your new company is a public sector organisation based in Liverpool. Your new role Your new role as Building Surveyor will require you to diagnose and specify works on responsive repairs for a mixed property stock. What you'll need to succeed You'll need experience in a similar role and will be relatively immediately available to start. What you'll get in return In return, you'll receive a competitive hourly rate of pay and mileage rate to and from site inspections. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Goodman Masson are currently working with a social housing organisation in Essex to recruit for an interim Damp & Mould Manager. Pay Rate: £350 - £450 per day Umbrella About the Role: We are seeking a highly skilled and motivated Damp & Mould Manager to join a dynamic housing maintenance team. This is a key interim leadership role, responsible for managing a high-performing team delivering effective, compliant, and resident-focused damp, mould, and condensation (DMC) services. The successful candidate will ensure works are delivered to cost, quality, and time, while minimising asset risk, maximising resident satisfaction, and maintaining compliance with housing regulations. Key Responsibilities: Lead investigations and diagnose complex defects, differentiating between condensation and structural issues. Ensure written reports and remedial works are completed promptly in line with statutory deadlines. Oversee day-to-day operational management of DMC processes, ensuring KPIs for inspections, repairs, and quality are achieved. Manage external contractors, monitoring performance against contractual obligations and ensuring value for money. Control the budget for DMC activities, authorising invoices, contract variations, and payments. Ensure full compliance with Health & Safety regulations, CDM requirements, and asbestos protocols. Lead, mentor, and develop a team of surveyors and advisors, promoting high performance and accountability. Maintain accurate data, analyse team and contractor performance, and identify trends to improve service delivery. Person Specification: Essential: Minimum of 3 years experience managing a frontline maintenance or construction team, including contractors. Formal technical qualification (HNC/HND, Level 3 vocational qualification, or equivalent) in Building, Surveying, or Construction Management. Expert knowledge of UK housing legislation, including HHSRS, Decent Homes Standard, and DMC regulations. Strong Health & Safety knowledge (risk assessments, method statements, CDM 2015 duties). Exceptional diagnostic skills for identifying complex building defects. Excellent interpersonal skills for managing resident interactions and contractor negotiations. Desirable: Experience managing responsive repairs, voids, and capital works programs. Professional membership in relevant bodies (e.g., CIH, CIOB, RICS, BESA). Proven experience preparing technical specifications and performance reports. If this role is of interest, please email over your CV to (url removed)

Assistant Quantity Surveyor Bodmin, Cornwall Permanent £28,000 - £32,000 My client is a leading provider of Building Maintenance Improvement Services to Social Housing providers who deliver a range of services including Retrofit and energy efficiency upgrades responsive repairs, voids, and disrepair (including damp & mould), refurbishment and project works, (M&E) services and commercial building maintenance. They have an exciting opportunity for an Assistant Quantity Surveyor to join their team in Bodmin and they are looking at holding interviews next week. They are looking for a process driven Assistant Quantity Surveyor to join the maintenance team based in Cornwall who collectively are responsible for all responsive and void maintenance works across Cornwall. The successful candidate will be responsible for preparing costs and sales for maintenance and void contracts on an ongoing basis throughout the month. This role requires a solid understanding of construction processes, and effective communication abilities. Understanding of the NHF schedule of rates would be desirable. Qualifications: • A degree or diploma in Quantity Surveying, Construction Management, or a related field. Key Skills & Experience: • Driving License • Background in Social Housing • Strong numerical and analytical skills. • Basic understanding of construction methods and building regulations. • Good communication and negotiation skills. • Ability to work effectively in a team and manage multiple tasks. • Attention to detail and problem-solving abilities. The client has a huge pipeline of work and holds great job security. Please get in touch if you wish to learn more about this role. Please get in touch in the strictest of confidence - (url removed) or call (phone number removed)

Maintenance Surveyor Salary: £42,000 £49,000 per annum (depending on experience) Location: NW London but willing to travel around London Contract: Permanent We re working in partnership with a Leading London Based housing providers to recruit a talented and motivated Maintenance Surveyor to join their team on a permanent basis. This is a fantastic opportunity for a technically skilled surveyor with expertise in responsive repairs, void management, and damp and mould diagnosis, to play a key role in maintaining safe, sustainable, and high-quality homes for residents. The Role As a Maintenance Surveyor, you ll be responsible for diagnosing building defects, specifying works, and managing responsive repairs, void refurbishments, and planned maintenance projects. You ll ensure homes remain safe, compliant, and in excellent condition providing a service that delivers real value for money and excellent customer outcomes. Working with a medium level of autonomy, you ll make day-to-day operational decisions to ensure service performance, resident satisfaction, and compliance with SNG s maintenance and safety standards. Key Responsibilities Diagnose, specify, and manage repairs and maintenance projects across a diverse housing portfolio. Carry out property inspections to identify defects, including damp and mould issues, ensuring appropriate remedial action is taken. Oversee contractors and consultants to ensure works are delivered to the required quality, on time, and within budget. Manage void properties, ensuring efficient turnaround and compliance with void standards. Contribute to continuous improvement initiatives, risk management, and operational efficiency. Undertake technical audits and performance reviews to drive quality and compliance across the supply chain. Support the Technical Manager with complex queries, ensuring a consistent, resident-focused service. Ensure accurate financial and compliance reporting, maintaining robust record-keeping in line with organisational asset management systems. Promote a culture of building safety, collaboration, and resident engagement across all maintenance activities. About You Qualified to HNC level (or equivalent) in a building-related discipline. Experienced in responsive and planned maintenance, void management, and defect diagnosis (including damp and mould). Excellent technical knowledge of housing maintenance, building pathology, and construction practices. Strong understanding of health & safety, landlord and tenant responsibilities, and relevant compliance legislation. Effective communicator with the ability to engage positively with residents, contractors, and colleagues. Skilled in contract administration, cost control, and ensuring value for money in service delivery. Ideally, a member or technical member of RICS (TechRICS) or working towards professional accreditation (desirable, not essential). What s on Offer Competitive salary: £42,000 £49,000 per annum Permanent position with excellent development opportunities A supportive, inclusive, and purpose-driven working culture The opportunity to directly impact housing quality and resident satisfaction across London. If you think this could be the right role for you then contact us with our most up t date CV and one of the team will be in touch to discuss further.

Interim Maintenance Surveyor Rate: £300 per day (Umbrella) Contract: Interim / Ongoing Assignment Location: Based NW London but must be willing to travel across London as required. We are partnering with a leading London based housing association, to recruit an Interim Maintenance Surveyor to support their property services team. This is an excellent opportunity for an experienced surveyor to join a forward-thinking organisation delivering safe, compliant, and high-quality homes. The ideal candidate will bring strong technical expertise in responsive repairs, voids management, and damp & mould investigations, and be confident managing contractors to achieve excellent resident outcomes. The Role As an Interim Maintenance Surveyor, you ll take responsibility for diagnosing building defects, specifying and managing remedial works, and ensuring housing stock remains compliant, safe, and well-maintained. You ll operate with a degree of autonomy making sound technical and commercial decisions on day-to-day maintenance issues while ensuring compliance with internal policies, regulatory standards, and value-for-money principles. Key Responsibilities Inspect and diagnose property defects, with a particular focus on damp and mould cases. Prepare detailed specifications, manage contractors, and oversee works from instruction to completion. Manage responsive repairs and void property works, ensuring timely and cost-effective delivery. Undertake quality audits and technical inspections to ensure contractor performance and compliance. Support the Technical Manager and Senior Technical Surveyor with escalated repairs and service queries. Ensure accurate financial management of works within delegated authority. Maintain accurate property and works data within asset management systems. Promote a positive culture of compliance, building safety, and excellent customer service. About You Strong background in maintenance surveying, building pathology, and defect diagnosis within the housing or property sector. Experienced in responsive repairs, voids, and planned maintenance delivery. Knowledge of damp and mould assessment and remedial solutions. Excellent stakeholder and contractor management skills. Confident in using asset management systems and producing technical reports. Ideally qualified to HNC level or equivalent in a building-related discipline. Available at short notice and able to work independently. What s on Offer £300 per day (Umbrella) Interim / ongoing contract with potential for extension Hybrid working arrangements (office/site based as required) Opportunity to contribute to a major housing provider delivering essential community services If you think this could be the right role for you then contact us with our most up t date CV and one of the team will be in touch to discuss further.

Location: East Area covering Stevenage to Bishop Stortford Job Type: Temporary Hourly Rate: 35ph - 40ph We are seeking a Maintenance Surveyor to join our client a leading Housing Provider on a temporary basis. This role involves pre and post inspections, reactive repairs, major voids, and legal disrepair surveys across the East Area from Stevenage to Bishop Stortford. The successful candidate will ensure the highest standards of delivery, achieving minimal defects and high customer satisfaction. Day-to-day of the role: Conduct pre/post-inspection and reports for responsive repairs, void works, and cyclical repairs within the relevant area of operation. Consult and engage with customers, leaseholders, and both internal and external stakeholders in the region. Manage the performance and on-site progress of contractors, ensuring that works are delivered on time, to quality standards, and achieve value for money. Prepare and carry out diagnostic inspections, surveys, and technical reports in accordance with best practices. Manage insurance claims, property inspections, and liaise with adjusters and insurance teams. Serve as the technical lead during the handover of new developments to ensure quality control through to completion. Control budgetary spend within the individual area of operation, ensuring accurate recording of revenue and capital spend. Manage legal disrepair claims and Environmental Health Orders effectively, providing detailed reports and managing complex repairs to agreed outcomes. Required Skills & Qualifications: Diploma in Surveying, Property and Maintenance Level 3. Membership of a relevant professional body (e.g., RICS or CIOB). Extensive knowledge of the Social Housing Sector and its regulations. Demonstrable knowledge of building construction, standards, planning regulations, and relevant legislation. Proficient in financial management and controls within a contractor management context. Intermediate level experience in Microsoft Excel, Word, and PowerPoint. Excellent communication skills, capable of effective liaison with various stakeholders. Ability to work independently and as part of a team, managing small projects and understanding CDMC. Flexibility with working hours and ability to travel as needed. Full UK driving licence is desirable. Benefits: Competitive hourly rate. Opportunity to work within a dynamic environment and contribute to significant projects. Exposure to diverse responsibilities and professional development.