The Role Fortem Solutions are looking to recruit a Senior Quantity Surveyor to join our Stonewater Housing contract based in our head office in Chippenham. You'll work in conjunction with the General Manager and Commercial leads to ensure appropriate commercial controls are in place and adhered to in order to secure the company's full entitlement through the contract. The Client Our contract with Stonewater is long term with the option to extend the partnership again. On our contract we cover over 7,500 houses in 4 different areas of the South-West, from Taunton and Yeovil, over to Bristol and Swindon and down to Salisbury and Bournemouth. We currently deliver Repairs & Maintenance, Voids, Capital Works and an Electrical Service program. We pride ourselves on our great customer service and our senior leadership team has years of experience within this sector which can help you develop your learning and knowledge base. Duties & Responsibilities Key responsibilities will include: Ensure the company secures its full entitlement within the parameters of the Contract and further commercial negotiations. Ensure the commercial team achieve or exceed budgeted targets. Responsible for the application schedule of rates, acting as a subject matter expert for contractual arrangements. Maximise cash flow through monthly invoicing, the implementation of appropriate procedures to resolve client queries and ensuring cash is received when due. Monitoring and analysis of management information and job cost against job revenue, supporting the operations and finance and enablement of data driven decision making. Point of contact for dispute resolution. Ensure Accurate Cashflow Forecasts and Revenue profiles are in place and are accurate and updated regularly. Prepare and produce financial reports, including Cost Value Reconciliations (CVR), Cost Value Comparison (CVC) and management accounts, providing governance of budgets through robust cost control. Ensure the IT integration between the client's system and Fortem's is aligned to increase productivity and financial controls in-line with the contract conditions. Ensure budgets are set and shared with the commercial leads annually along with carrying out full reviews periodically when required. Making sure the supply chain has up to date term orders and contract agreements and are managed in-line with financial controls and governance. This is includes setting up and managing agreed SLA's. What You Will Need Essential Excellent data interrogation skills Excellent Excel skills (incl. V-Lookup, Pivot tables and formula development) QS degree or equivalent training or a minimum of 5 years relevant contract experience Line Management experience Negotiating, communication and presentation skills Valid UK driving licence Desirable Experience of Management Accounts Accounting skills Commercial Contractor exposure Benefits Eligibility for bonus up to 10% of basic salary 25 days annual leave + bank holidays & your birthday off (34 days total) Pay review every year 26 weeks full pay maternity leave 8 weeks full pay paternity leave Discounted gym memberships at national and local gyms Up to 3,000 colleague referral fee Vast directory of training on bespoke in-house Learning Management System' Other benefits including Private pension, Life Insurance, dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts & more Who We Are We are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.
Oct 16, 2025
Full time
The Role Fortem Solutions are looking to recruit a Senior Quantity Surveyor to join our Stonewater Housing contract based in our head office in Chippenham. You'll work in conjunction with the General Manager and Commercial leads to ensure appropriate commercial controls are in place and adhered to in order to secure the company's full entitlement through the contract. The Client Our contract with Stonewater is long term with the option to extend the partnership again. On our contract we cover over 7,500 houses in 4 different areas of the South-West, from Taunton and Yeovil, over to Bristol and Swindon and down to Salisbury and Bournemouth. We currently deliver Repairs & Maintenance, Voids, Capital Works and an Electrical Service program. We pride ourselves on our great customer service and our senior leadership team has years of experience within this sector which can help you develop your learning and knowledge base. Duties & Responsibilities Key responsibilities will include: Ensure the company secures its full entitlement within the parameters of the Contract and further commercial negotiations. Ensure the commercial team achieve or exceed budgeted targets. Responsible for the application schedule of rates, acting as a subject matter expert for contractual arrangements. Maximise cash flow through monthly invoicing, the implementation of appropriate procedures to resolve client queries and ensuring cash is received when due. Monitoring and analysis of management information and job cost against job revenue, supporting the operations and finance and enablement of data driven decision making. Point of contact for dispute resolution. Ensure Accurate Cashflow Forecasts and Revenue profiles are in place and are accurate and updated regularly. Prepare and produce financial reports, including Cost Value Reconciliations (CVR), Cost Value Comparison (CVC) and management accounts, providing governance of budgets through robust cost control. Ensure the IT integration between the client's system and Fortem's is aligned to increase productivity and financial controls in-line with the contract conditions. Ensure budgets are set and shared with the commercial leads annually along with carrying out full reviews periodically when required. Making sure the supply chain has up to date term orders and contract agreements and are managed in-line with financial controls and governance. This is includes setting up and managing agreed SLA's. What You Will Need Essential Excellent data interrogation skills Excellent Excel skills (incl. V-Lookup, Pivot tables and formula development) QS degree or equivalent training or a minimum of 5 years relevant contract experience Line Management experience Negotiating, communication and presentation skills Valid UK driving licence Desirable Experience of Management Accounts Accounting skills Commercial Contractor exposure Benefits Eligibility for bonus up to 10% of basic salary 25 days annual leave + bank holidays & your birthday off (34 days total) Pay review every year 26 weeks full pay maternity leave 8 weeks full pay paternity leave Discounted gym memberships at national and local gyms Up to 3,000 colleague referral fee Vast directory of training on bespoke in-house Learning Management System' Other benefits including Private pension, Life Insurance, dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts & more Who We Are We are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.
Electrical Operations Manager Location: High Wycombe Contract: Interim Salary: £350 - £425 We are working in partnership with a respected housing association seeking an Electrical Operations Manager to lead their electrical team, drive compliance excellence, and ensure high-quality, efficient delivery across all electrical work streams. The Role Reporting the Head of M&E, you ll provide strategic direction and operational oversight for all electrical works and compliance across the organisation s housing stock. You ll manage a dedicated team, including an Electrical Quality Inspectors, Electrical Supervisor, and a team of Electricians, ensuring all works are delivered safely, efficiently, and in full regulatory compliance. Key responsibilities include: Overseeing and managing all electrical works and compliance programmes. Acting as the Duty Holder and Qualified Supervisor (QS) for the NICEIC Approved Contractor accreditation. Leading, motivating, and developing your team to deliver high performance and continuous improvement. Managing a £3.5 million annual budget, ensuring value for money and financial control. Producing regular performance, financial, and compliance reports for senior leadership. Driving process improvements to enhance service quality and operational efficiency. Ensuring all works comply with the latest electrical, CDM, and health & safety regulations. Promoting excellent customer satisfaction and handling escalations promptly and effectively. About You You will be a confident, technically proficient, and people-focused leader with a strong understanding of electrical compliance within social housing or property services. You ll bring both hands-on technical experience and the strategic mindset to lead an evolving service. Essential experience and qualifications: Must hold 18th edition. Proven experience managing large-scale electrical works and compliance programmes. Demonstrable leadership experience managing teams, contractors, and budgets. Excellent understanding of health & safety and CDM regulations. Strong communication, problem-solving, and reporting skills. A can-do attitude with the ability to challenge, improve, and innovate. Desirable: Knowledge of other trade works (reactive repairs, voids, kitchens/bathrooms, cyclical). CITB Health & Safety training to industry standard. If you think this could be the right role for you then contact us with our most up to date CV and one of the team will be in touch to discuss further.
Oct 10, 2025
Contract
Electrical Operations Manager Location: High Wycombe Contract: Interim Salary: £350 - £425 We are working in partnership with a respected housing association seeking an Electrical Operations Manager to lead their electrical team, drive compliance excellence, and ensure high-quality, efficient delivery across all electrical work streams. The Role Reporting the Head of M&E, you ll provide strategic direction and operational oversight for all electrical works and compliance across the organisation s housing stock. You ll manage a dedicated team, including an Electrical Quality Inspectors, Electrical Supervisor, and a team of Electricians, ensuring all works are delivered safely, efficiently, and in full regulatory compliance. Key responsibilities include: Overseeing and managing all electrical works and compliance programmes. Acting as the Duty Holder and Qualified Supervisor (QS) for the NICEIC Approved Contractor accreditation. Leading, motivating, and developing your team to deliver high performance and continuous improvement. Managing a £3.5 million annual budget, ensuring value for money and financial control. Producing regular performance, financial, and compliance reports for senior leadership. Driving process improvements to enhance service quality and operational efficiency. Ensuring all works comply with the latest electrical, CDM, and health & safety regulations. Promoting excellent customer satisfaction and handling escalations promptly and effectively. About You You will be a confident, technically proficient, and people-focused leader with a strong understanding of electrical compliance within social housing or property services. You ll bring both hands-on technical experience and the strategic mindset to lead an evolving service. Essential experience and qualifications: Must hold 18th edition. Proven experience managing large-scale electrical works and compliance programmes. Demonstrable leadership experience managing teams, contractors, and budgets. Excellent understanding of health & safety and CDM regulations. Strong communication, problem-solving, and reporting skills. A can-do attitude with the ability to challenge, improve, and innovate. Desirable: Knowledge of other trade works (reactive repairs, voids, kitchens/bathrooms, cyclical). CITB Health & Safety training to industry standard. If you think this could be the right role for you then contact us with our most up to date CV and one of the team will be in touch to discuss further.
Housing Repairs Manager Required To Join Industry Leading & highly Reputable Housing Association based in the Boston and wider area. My client is looking for a experienced and professional Housing and Property Repairs maintenance manager to lead a team of multi skilled trades operatives to deliver property repairs and maintenance across the region. I will be in charge of day to day operations, driving performance, supporting the teams development and ensuring compliance is met as will a strong focus on customer service. You will make sure that decisions are made with customers values at heart and build trust in the quality of the repairs and maintenance service. Main Duties: Lead day-to-day delivery of property repairs and maintenance services, ensuring safety, quality, and efficiency. Champion a customer-first approach-owning service delivery and resolving complaints early. Manage team performance through coaching, 1:1s, and development using tools like the Multi Skill Framework. Ensure compliance with HSEQ and regulatory standards. Make informed local decisions aligned with customer needs, compliance requirements and value-for-money goals. Collaborate across teams and with contractors to deliver joined-up services. Promote sustainability goals and responsible resource use. Support change by communicating clearly, building resilience and helping the team adapt. Monitor team activity against budgets and KPIs, escalating risks and opportunities to your Localities Operations Manager. You'll be measured on success by: 95% of repairs and voids completed within target 85% first-time fix rate 95% customer satisfaction with repairs and estates High employee engagement and low voluntary turnover Delivery of improvements, cost-efficiency, and sustainability outcomes Salary: 48,526 per annum + Van + Fuel Card Benefits- Van and fuel card provided. 28 days holiday plus bank holidays. Pension scheme is matched with min contribution of 3% up to 6% so combined max would be 12% Interested? Call Sam Hayes on (phone number removed) or email (url removed) INDPS
Oct 07, 2025
Full time
Housing Repairs Manager Required To Join Industry Leading & highly Reputable Housing Association based in the Boston and wider area. My client is looking for a experienced and professional Housing and Property Repairs maintenance manager to lead a team of multi skilled trades operatives to deliver property repairs and maintenance across the region. I will be in charge of day to day operations, driving performance, supporting the teams development and ensuring compliance is met as will a strong focus on customer service. You will make sure that decisions are made with customers values at heart and build trust in the quality of the repairs and maintenance service. Main Duties: Lead day-to-day delivery of property repairs and maintenance services, ensuring safety, quality, and efficiency. Champion a customer-first approach-owning service delivery and resolving complaints early. Manage team performance through coaching, 1:1s, and development using tools like the Multi Skill Framework. Ensure compliance with HSEQ and regulatory standards. Make informed local decisions aligned with customer needs, compliance requirements and value-for-money goals. Collaborate across teams and with contractors to deliver joined-up services. Promote sustainability goals and responsible resource use. Support change by communicating clearly, building resilience and helping the team adapt. Monitor team activity against budgets and KPIs, escalating risks and opportunities to your Localities Operations Manager. You'll be measured on success by: 95% of repairs and voids completed within target 85% first-time fix rate 95% customer satisfaction with repairs and estates High employee engagement and low voluntary turnover Delivery of improvements, cost-efficiency, and sustainability outcomes Salary: 48,526 per annum + Van + Fuel Card Benefits- Van and fuel card provided. 28 days holiday plus bank holidays. Pension scheme is matched with min contribution of 3% up to 6% so combined max would be 12% Interested? Call Sam Hayes on (phone number removed) or email (url removed) INDPS
Our client is a long-established, reputable building contractor with a strong presence across the North West, specialising in social housing refurbishment, maintenance, and planned improvement works. With a consistent pipeline of frameworks and long-term partnerships with local authorities and housing associations, they're recognised for their commitment to quality, safety, and community impact. As part of continued growth, they are seeking an experienced Contracts Manager to oversee a range of social housing and refurbishment projects across the region. The Role Reporting to the Operations Director, the Contracts Manager will take responsibility for managing multiple live contracts - ensuring they are delivered safely, on programme, and to the required quality and commercial standards. Key Responsibilities: Oversee the delivery of planned maintenance, voids, and refurbishment contracts across social housing frameworks. Manage and support a team of Site Managers and Supervisors to ensure consistent performance and compliance. Build and maintain strong relationships with clients, consultants, and supply chain partners. Take ownership of project delivery, programme management, cost control, and client satisfaction. Ensure adherence to all Health & Safety policies and statutory regulations. Drive best practice, efficiency, and continuous improvement across projects. About You Proven experience as a Contracts Manager within the social housing or planned maintenance sector. Excellent leadership, communication, and client management skills. Commercially astute, with the ability to manage budgets and forecast accurately. Strong knowledge of CDM, H&S, and construction best practices. Full UK driving licence essential. Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Privacy Policy and Disclaimers which can be found on our website. INDC
Oct 06, 2025
Full time
Our client is a long-established, reputable building contractor with a strong presence across the North West, specialising in social housing refurbishment, maintenance, and planned improvement works. With a consistent pipeline of frameworks and long-term partnerships with local authorities and housing associations, they're recognised for their commitment to quality, safety, and community impact. As part of continued growth, they are seeking an experienced Contracts Manager to oversee a range of social housing and refurbishment projects across the region. The Role Reporting to the Operations Director, the Contracts Manager will take responsibility for managing multiple live contracts - ensuring they are delivered safely, on programme, and to the required quality and commercial standards. Key Responsibilities: Oversee the delivery of planned maintenance, voids, and refurbishment contracts across social housing frameworks. Manage and support a team of Site Managers and Supervisors to ensure consistent performance and compliance. Build and maintain strong relationships with clients, consultants, and supply chain partners. Take ownership of project delivery, programme management, cost control, and client satisfaction. Ensure adherence to all Health & Safety policies and statutory regulations. Drive best practice, efficiency, and continuous improvement across projects. About You Proven experience as a Contracts Manager within the social housing or planned maintenance sector. Excellent leadership, communication, and client management skills. Commercially astute, with the ability to manage budgets and forecast accurately. Strong knowledge of CDM, H&S, and construction best practices. Full UK driving licence essential. Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Privacy Policy and Disclaimers which can be found on our website. INDC
Operations Manager - Reactive Maintenance & Voids Based in East London (with travel) 70K - 75K + package We are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an Operations Manager to join their team overseeing a 10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts, whilst growing the division further. Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance contracts. You will oversee the full running of the contracts including: program planning/scheduling works; KPI monitoring/performance improvement; management of health and safety; and managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team. Operations Manager Experience Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling Operations Manager Salary & Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to 75,000 + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.
Oct 06, 2025
Full time
Operations Manager - Reactive Maintenance & Voids Based in East London (with travel) 70K - 75K + package We are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an Operations Manager to join their team overseeing a 10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts, whilst growing the division further. Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance contracts. You will oversee the full running of the contracts including: program planning/scheduling works; KPI monitoring/performance improvement; management of health and safety; and managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team. Operations Manager Experience Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling Operations Manager Salary & Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to 75,000 + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.
Leading on 1,500 properties in Exeter providing effective leadership to the Property Services Team, overseeing all aspects of customer-focused and cost-effective asset management and maintenance strategy and operations. Effectively and proactively manage strategic and operational risks associated with asset management, including the health and safety. Client Details We have been providing affordable homes in our area for nearly a hundred years, and we are now embarking on the next stage of our exciting journey. We own and manage around 1,500 homes in Exeter and the surrounding districts with an annual turnover of 9.2m providing an affordable home for 3,000 people. We employ 72 staff including a significant direct labour team. This year we agreed our new strategy for 2025-26, together with the asset management strategy that will ensure our high-quality homes continue to be fit for the future. We are currently working with residents and partners on our corporate strategy, asset strategy and our development strategy, and our new Director of Property Services will be fundamental in taking all of this forward with our team. We are a transparent, tenant focused and forward-thinking organisation and that's what we hope you will be too. You'll be able to work from home as well as the office, in ways that work for you and Cornerstone. Our values driven colleagues will be eager to learn from you, as you shape the team for the future. Our purpose Home is what makes everything else possible. By offering safe, stable, affordable homes, Cornerstone opens the door to health and wellbeing, work and education, family, friends and communities. Our vision We work together to create places that people love to come home to. We achieve this by focusing on great places, great services, a great business and great people. Description Reporting directly into the Chief Executive overseeing circa 1,500 properties across Exeter, Devon and Dartmoor. You will be directly responsible for: Property Services Manager, Compliance Manager and Senior Surveyor. To be the strategic lead for planned refurbishment property upgrades including retrofit decarbonisation. To oversee the repairs and voids team including in house trades operatives. Proactively manage and monitor compliance and exposure in areas of risk such as fire safety, asbestos, gas, electrics, lifts and legionella. Overseeing all aspects of customer-focused and cost-effective asset management and maintenance strategy and operations. Effectively and proactively manage strategic and operational risks associated with asset management, including the health and safety. Provide strategic leadership to the organisation as part of the Executive Team. Full job description available upon request. Profile We are looking for an exceptional leader who shares our passion for and expertise in social housing. You'll need to be credible, innovative and aspirational to help us drive forward our growing, high-quality business in this challenging market. You will be a do-er as well as a thinker, ready to roll your sleeves up to implement strategy as well as create it. Proven track record operating in a senior role within property overseeing repairs and maintenance projects Experience operating in the social housing sector Values aligned with those of Cornerstone Level 5 housing qualification (or be willing to work towards) Relevant construction qualifications such as; MCIOB, BSc Surveying, HND Building Studies, IOSH Safety for Directors, NEBOSH Commutable distance of Exeter Job Offer 84,816 annual salary Excellent pension with employee contribution doubled up to 5%. For example, a 5% employee contribution would then receive 10% from Cornerstone to create a 15% pension. 30 days leave + 2 volunteer days + bank holidays + option to buy 5 additional Flexible working Health care Dental cover 24hr GP service Team away days Training & development U-Life benefits
Oct 02, 2025
Full time
Leading on 1,500 properties in Exeter providing effective leadership to the Property Services Team, overseeing all aspects of customer-focused and cost-effective asset management and maintenance strategy and operations. Effectively and proactively manage strategic and operational risks associated with asset management, including the health and safety. Client Details We have been providing affordable homes in our area for nearly a hundred years, and we are now embarking on the next stage of our exciting journey. We own and manage around 1,500 homes in Exeter and the surrounding districts with an annual turnover of 9.2m providing an affordable home for 3,000 people. We employ 72 staff including a significant direct labour team. This year we agreed our new strategy for 2025-26, together with the asset management strategy that will ensure our high-quality homes continue to be fit for the future. We are currently working with residents and partners on our corporate strategy, asset strategy and our development strategy, and our new Director of Property Services will be fundamental in taking all of this forward with our team. We are a transparent, tenant focused and forward-thinking organisation and that's what we hope you will be too. You'll be able to work from home as well as the office, in ways that work for you and Cornerstone. Our values driven colleagues will be eager to learn from you, as you shape the team for the future. Our purpose Home is what makes everything else possible. By offering safe, stable, affordable homes, Cornerstone opens the door to health and wellbeing, work and education, family, friends and communities. Our vision We work together to create places that people love to come home to. We achieve this by focusing on great places, great services, a great business and great people. Description Reporting directly into the Chief Executive overseeing circa 1,500 properties across Exeter, Devon and Dartmoor. You will be directly responsible for: Property Services Manager, Compliance Manager and Senior Surveyor. To be the strategic lead for planned refurbishment property upgrades including retrofit decarbonisation. To oversee the repairs and voids team including in house trades operatives. Proactively manage and monitor compliance and exposure in areas of risk such as fire safety, asbestos, gas, electrics, lifts and legionella. Overseeing all aspects of customer-focused and cost-effective asset management and maintenance strategy and operations. Effectively and proactively manage strategic and operational risks associated with asset management, including the health and safety. Provide strategic leadership to the organisation as part of the Executive Team. Full job description available upon request. Profile We are looking for an exceptional leader who shares our passion for and expertise in social housing. You'll need to be credible, innovative and aspirational to help us drive forward our growing, high-quality business in this challenging market. You will be a do-er as well as a thinker, ready to roll your sleeves up to implement strategy as well as create it. Proven track record operating in a senior role within property overseeing repairs and maintenance projects Experience operating in the social housing sector Values aligned with those of Cornerstone Level 5 housing qualification (or be willing to work towards) Relevant construction qualifications such as; MCIOB, BSc Surveying, HND Building Studies, IOSH Safety for Directors, NEBOSH Commutable distance of Exeter Job Offer 84,816 annual salary Excellent pension with employee contribution doubled up to 5%. For example, a 5% employee contribution would then receive 10% from Cornerstone to create a 15% pension. 30 days leave + 2 volunteer days + bank holidays + option to buy 5 additional Flexible working Health care Dental cover 24hr GP service Team away days Training & development U-Life benefits
Response & Voids Manager Social Housing Contractor Location: Wisbech (with travel across a regional patch) Salary: £48,000-£55,000 per annum Start date ASAP We re working with a leading social housing contractor who are looking for an experienced Response & Voids Manager to join their team. This is a fantastic opportunity to take on a pivotal leadership role, overseeing responsive repairs and void refurbishments across a broad geographic area. You ll be managing a skilled, close-knit team and ensuring works are delivered to the highest standards of quality, efficiency, and client satisfaction. Why this role? The business is entering an exciting new chapter of growth, and this role is key to shaping the future of their repairs and voids operations. They re looking for a forward-thinking manager who thrives on problem-solving, embraces innovation, and is confident using data and systems to drive service improvement and operative performance. The role: Lead and support a dedicated team delivering responsive repairs and void refurbishments. Manage KPIs, budgets, and quality standards to ensure contractual compliance and client satisfaction. Use data and systems insight to improve decision-making, efficiency, and productivity. Develop and maintain strong client and supply chain relationships. Drive a culture of continuous improvement and operational excellence. About you: Proven track record managing responsive repairs and void programmes within social housing. Experience leading a small team across a wide geographic patch. Strong organisational and communication skills, with a collaborative, inclusive leadership style. Confident in using technology, systems, and data to improve efficiency and outcomes. Proactive problem-solver who can turn challenges into solutions. Contact (url removed) (phone number removed)
Oct 01, 2025
Full time
Response & Voids Manager Social Housing Contractor Location: Wisbech (with travel across a regional patch) Salary: £48,000-£55,000 per annum Start date ASAP We re working with a leading social housing contractor who are looking for an experienced Response & Voids Manager to join their team. This is a fantastic opportunity to take on a pivotal leadership role, overseeing responsive repairs and void refurbishments across a broad geographic area. You ll be managing a skilled, close-knit team and ensuring works are delivered to the highest standards of quality, efficiency, and client satisfaction. Why this role? The business is entering an exciting new chapter of growth, and this role is key to shaping the future of their repairs and voids operations. They re looking for a forward-thinking manager who thrives on problem-solving, embraces innovation, and is confident using data and systems to drive service improvement and operative performance. The role: Lead and support a dedicated team delivering responsive repairs and void refurbishments. Manage KPIs, budgets, and quality standards to ensure contractual compliance and client satisfaction. Use data and systems insight to improve decision-making, efficiency, and productivity. Develop and maintain strong client and supply chain relationships. Drive a culture of continuous improvement and operational excellence. About you: Proven track record managing responsive repairs and void programmes within social housing. Experience leading a small team across a wide geographic patch. Strong organisational and communication skills, with a collaborative, inclusive leadership style. Confident in using technology, systems, and data to improve efficiency and outcomes. Proactive problem-solver who can turn challenges into solutions. Contact (url removed) (phone number removed)
Health and Safety Manager - Repairs and Maintenance London 65k plus package We are working with a leading contractor specialising in social housing and regeneration projects, working in partnership with housing associations and RSLs to recruit a Regional Health and Safety Manager to join their team. This is a regional role working closely with the operations teams and workforce, including subcontractors, focusing on social housing maintenance projects including reactive, planned works and voids. Must have: Have a Social Housing and Repair and Maintenance or Facilities Management background. A NEBOSH Construction Certificate is required as a minimum and ideally working towards Diploma or equivalent. Hands-on, relevant industry experience and knowledge of the construction/Repairs/Facilities Management industry is required. You will have a positive and proactive approach to HSE management, with the ability to build strong relationship in order to influence and engage at all levels of the business to ultimately deliver a strong HSE culture. Lead on workplace accident/incident investigations. Ability to produce factual, clear and concise reports. Strong track record of managing multi-site workforces. No hybrid working, must be able to work from main office located in Westminster. Good level of written English. Good computer skills. Good communication skills e.g. ability to communicate with different stakeholders at different levels. Ensure best practice prevails throughout the Region's activities. Ability to travel across sites in West London & Westminster Key Responsibilities: Engage with sub-contractors to promote and instill best practice, in line with company policy and procedures. With assistance of operations/procurement department, seek out and trial potential products or procedures that will reduce risk to all those involved. Ensure the business management system is fully adhered to and ISO registration is maintained. Mentor and provide on hand assistance to employees in understanding requirements of the HSE policy, procedure and legislative requirements. Instil and drive a positive safety culture in line with business expectations Proactively implement improvement, drawing on findings from internal audit reports and industry best practice. Attend and actively contribute to various meetings i.e. safety meetings. Ensure project quality control audits are undertaken by the project team and corrective actions are completed in appropriate timescales. Contribute to the development and delivery of the national / regional training (including plans), to ensure operational and office employees have appropriate training and competence. Working with the operational teams, provide support on processes and technical problems raised, ensuring suitable resolutions. Liaise with external organisations such as the HSE, Local Authorities, Social Housing Organisation, Fire Authorities, etc. in respect of regional work activities or incidents. Promoting positive HSE culture to prospective clients during presentations and other formats. Reigonal Health and Safety Manager Salary & Benefits: This is a permanent, full-time role for which you will receive an excellent salary of up to 65K plus of car allowance + travel expenses. If you're looking to join a modern, forward-thinking business; that believes the strengths, skills and personalities of its people are the keys to the group's success, please apply to learn more. Please apply online now! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
Sep 23, 2025
Full time
Health and Safety Manager - Repairs and Maintenance London 65k plus package We are working with a leading contractor specialising in social housing and regeneration projects, working in partnership with housing associations and RSLs to recruit a Regional Health and Safety Manager to join their team. This is a regional role working closely with the operations teams and workforce, including subcontractors, focusing on social housing maintenance projects including reactive, planned works and voids. Must have: Have a Social Housing and Repair and Maintenance or Facilities Management background. A NEBOSH Construction Certificate is required as a minimum and ideally working towards Diploma or equivalent. Hands-on, relevant industry experience and knowledge of the construction/Repairs/Facilities Management industry is required. You will have a positive and proactive approach to HSE management, with the ability to build strong relationship in order to influence and engage at all levels of the business to ultimately deliver a strong HSE culture. Lead on workplace accident/incident investigations. Ability to produce factual, clear and concise reports. Strong track record of managing multi-site workforces. No hybrid working, must be able to work from main office located in Westminster. Good level of written English. Good computer skills. Good communication skills e.g. ability to communicate with different stakeholders at different levels. Ensure best practice prevails throughout the Region's activities. Ability to travel across sites in West London & Westminster Key Responsibilities: Engage with sub-contractors to promote and instill best practice, in line with company policy and procedures. With assistance of operations/procurement department, seek out and trial potential products or procedures that will reduce risk to all those involved. Ensure the business management system is fully adhered to and ISO registration is maintained. Mentor and provide on hand assistance to employees in understanding requirements of the HSE policy, procedure and legislative requirements. Instil and drive a positive safety culture in line with business expectations Proactively implement improvement, drawing on findings from internal audit reports and industry best practice. Attend and actively contribute to various meetings i.e. safety meetings. Ensure project quality control audits are undertaken by the project team and corrective actions are completed in appropriate timescales. Contribute to the development and delivery of the national / regional training (including plans), to ensure operational and office employees have appropriate training and competence. Working with the operational teams, provide support on processes and technical problems raised, ensuring suitable resolutions. Liaise with external organisations such as the HSE, Local Authorities, Social Housing Organisation, Fire Authorities, etc. in respect of regional work activities or incidents. Promoting positive HSE culture to prospective clients during presentations and other formats. Reigonal Health and Safety Manager Salary & Benefits: This is a permanent, full-time role for which you will receive an excellent salary of up to 65K plus of car allowance + travel expenses. If you're looking to join a modern, forward-thinking business; that believes the strengths, skills and personalities of its people are the keys to the group's success, please apply to learn more. Please apply online now! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
A great opportunity has become available for an enthusiastic Supervisor to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Woking, you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £38,000 - £40,000 and excellent benefits.
Mountjoy is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England.
With a focus on delivering exceptional service to our clients and customers, this position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace.
Our Company values
We take pride in everything we do - Which means we expect all our employees to:
Present a professional appearance at all times
Keep your vehicle clean and tidy at all times
Keep your work area safe, tidy and well organised
Deliver a high standard of work at all times
We have Integrity, built-in
Our Company Benefits:
31 days annual leave rising to 36 days with length of service (including bank holidays)
We offer a flexible scheme to buy or sell up to 5 days of annual leave per year
Company sick pay after 12 months length of service/after probation
Life Insurance
Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice
Cycle to Work Scheme
Discounted Gym Membership
Employee recognition scheme
Length of Service Rewards
Childcare voucher scheme
Defined contribution Pension Scheme of 8% (5% Employer and 3% Employee)
Our Employee Assistance Programme to support all staff
You will be issued your own company vehicle and fuel card
Full uniform and safety equipment is provided
Access to a tool loan for all trade staff
Refer a Friend scheme
Key responsibilities as our Supervisor will include:
Reporting accidents and damage when it occurs, keeping the vehicle maintained, clean and tidy. Having suitable van stock, which is being replenished, and that they are using materials and equipment efficiently
Escalating to the Contract Manager any serious events or occurrences that need to be addressed urgently, and highlight key issues, trends or issues that could affect service delivery performance longer term if not addressed
Being accountable for the jobs you manage, supporting the Operations Centre when pulled upon to deal with technical queries or general issues
Scoping and surveying work such as Voids, Bathrooms and Kitchens providing clear detail so the job can be coded up using Schedule of Rates
Understanding each toolbox talk topic and delivering confidently yourself, ensuring that operatives attend when required
Reinforcing the Health and Safety culture by ensuring that company practices and policies are being followed and adhered to by you and others in the field, undertaking documented observations, highlighting issues and trends as they occur
Providing escalation as part of an out of hours service, attending site where requested
What we are looking for in our Supervisor:
A technical expert for associated works, providing efficient and effective solutions where required
Possess interpersonal skills and the ability to communicate at all levels in a professional manner being able to challenge and be challenged
Proficient in MS Office to an intermediate level and the ability to use an IT system for job management understanding how it functions and interacts with other systems
Technical building knowledge of working methods, practices, procedures, processes, regulations, and legislation
Knowledgeable of the materials and methods used in the construction and building maintenance industry
NVQ or equivalent in trade specific
SSSTS Health and Safety (Desirable)
Scaffold Inspector course (Desirable)
Have a full driving licence
If you feel you have the skills and experience to become our Supervisor then please click “apply” now – We’d love to hear from you!
Mountjoy is an Equal Opportunities employer and a member of the Disability Confident Scheme. We are also a member of the Hampshire Construction Training Association.
It is a further requirement that all staff must pass a DBS check
Feb 03, 2023
Permanent
A great opportunity has become available for an enthusiastic Supervisor to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Woking, you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £38,000 - £40,000 and excellent benefits.
Mountjoy is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England.
With a focus on delivering exceptional service to our clients and customers, this position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace.
Our Company values
We take pride in everything we do - Which means we expect all our employees to:
Present a professional appearance at all times
Keep your vehicle clean and tidy at all times
Keep your work area safe, tidy and well organised
Deliver a high standard of work at all times
We have Integrity, built-in
Our Company Benefits:
31 days annual leave rising to 36 days with length of service (including bank holidays)
We offer a flexible scheme to buy or sell up to 5 days of annual leave per year
Company sick pay after 12 months length of service/after probation
Life Insurance
Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice
Cycle to Work Scheme
Discounted Gym Membership
Employee recognition scheme
Length of Service Rewards
Childcare voucher scheme
Defined contribution Pension Scheme of 8% (5% Employer and 3% Employee)
Our Employee Assistance Programme to support all staff
You will be issued your own company vehicle and fuel card
Full uniform and safety equipment is provided
Access to a tool loan for all trade staff
Refer a Friend scheme
Key responsibilities as our Supervisor will include:
Reporting accidents and damage when it occurs, keeping the vehicle maintained, clean and tidy. Having suitable van stock, which is being replenished, and that they are using materials and equipment efficiently
Escalating to the Contract Manager any serious events or occurrences that need to be addressed urgently, and highlight key issues, trends or issues that could affect service delivery performance longer term if not addressed
Being accountable for the jobs you manage, supporting the Operations Centre when pulled upon to deal with technical queries or general issues
Scoping and surveying work such as Voids, Bathrooms and Kitchens providing clear detail so the job can be coded up using Schedule of Rates
Understanding each toolbox talk topic and delivering confidently yourself, ensuring that operatives attend when required
Reinforcing the Health and Safety culture by ensuring that company practices and policies are being followed and adhered to by you and others in the field, undertaking documented observations, highlighting issues and trends as they occur
Providing escalation as part of an out of hours service, attending site where requested
What we are looking for in our Supervisor:
A technical expert for associated works, providing efficient and effective solutions where required
Possess interpersonal skills and the ability to communicate at all levels in a professional manner being able to challenge and be challenged
Proficient in MS Office to an intermediate level and the ability to use an IT system for job management understanding how it functions and interacts with other systems
Technical building knowledge of working methods, practices, procedures, processes, regulations, and legislation
Knowledgeable of the materials and methods used in the construction and building maintenance industry
NVQ or equivalent in trade specific
SSSTS Health and Safety (Desirable)
Scaffold Inspector course (Desirable)
Have a full driving licence
If you feel you have the skills and experience to become our Supervisor then please click “apply” now – We’d love to hear from you!
Mountjoy is an Equal Opportunities employer and a member of the Disability Confident Scheme. We are also a member of the Hampshire Construction Training Association.
It is a further requirement that all staff must pass a DBS check
Contract Manager
Industry - Repairs and Voids
Location - Lewisham
Salary - Up to £55,000
Job Description
Daniel Owen are proud to be partnered with a large growing property maintenance company in the South East area. This is an exciting opportunity to join a company with an aggressive growth plan.
They are looking for a Contract Manager to come on board and manage the Repairs and Voids contracts in the Lewisham areas. Working closely with the Operations Manager, you will manage the day-to-day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement.
Daily responsibilities for the successful Area Manager will include:
You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio.
Manage the development and performance of all contract operations and establish and maintain relationships.
Ensure a high standard of service delivery of both directly delivered and subcontracted services.
Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion.
Ensure you area managing the operatives/supervisaors day to day, conducting tool-box talks and performance reviews
Have experience of overseeing Repairs, planned and voids contracts
Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies.
Experience managing all the void and responsive repairs projects.
To recruit and develop a team including tradesman, local contractors able to refirb/re-model void properties.
Able to price and programme works from drawings, organising labour and materials etc.
Regularly review service delivery.
Requirements for the role:
You will have a proven track record and experience of managing reactive, voids and major works projects.
The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
Social Housing, Local authority or contractor experience is a must.
LON123
Feb 03, 2023
Permanent
Contract Manager
Industry - Repairs and Voids
Location - Lewisham
Salary - Up to £55,000
Job Description
Daniel Owen are proud to be partnered with a large growing property maintenance company in the South East area. This is an exciting opportunity to join a company with an aggressive growth plan.
They are looking for a Contract Manager to come on board and manage the Repairs and Voids contracts in the Lewisham areas. Working closely with the Operations Manager, you will manage the day-to-day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement.
Daily responsibilities for the successful Area Manager will include:
You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio.
Manage the development and performance of all contract operations and establish and maintain relationships.
Ensure a high standard of service delivery of both directly delivered and subcontracted services.
Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion.
Ensure you area managing the operatives/supervisaors day to day, conducting tool-box talks and performance reviews
Have experience of overseeing Repairs, planned and voids contracts
Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies.
Experience managing all the void and responsive repairs projects.
To recruit and develop a team including tradesman, local contractors able to refirb/re-model void properties.
Able to price and programme works from drawings, organising labour and materials etc.
Regularly review service delivery.
Requirements for the role:
You will have a proven track record and experience of managing reactive, voids and major works projects.
The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
Social Housing, Local authority or contractor experience is a must.
LON123
Contract Manager – Maintenance
Cookstown
£35,000 per annum plus car + Package
J4210
Our client are looking for a Contract Manager to come on board and manage all the responsive repairs and voids contracts. Working closely with the Senior Contract Manager, you will manage the day to day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement.
Daily responsibilities for the successful Contract Manager will include:
* You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio
* Manage the development and performance of all contract operations, and establish and maintain relationships
* Ensure a high standard of service delivery of both directly delivered and subcontracted services
* Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion.
* Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies.
* Experience managing all the void and responsive repairs projects
Requirements for the role:
* You will have a proven track record and experience of managing reactive maintenance projects
* The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
Benefits
Our client is offering a permanent position with a company car and package
Nov 09, 2020
Permanent
Contract Manager – Maintenance
Cookstown
£35,000 per annum plus car + Package
J4210
Our client are looking for a Contract Manager to come on board and manage all the responsive repairs and voids contracts. Working closely with the Senior Contract Manager, you will manage the day to day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement.
Daily responsibilities for the successful Contract Manager will include:
* You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio
* Manage the development and performance of all contract operations, and establish and maintain relationships
* Ensure a high standard of service delivery of both directly delivered and subcontracted services
* Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion.
* Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies.
* Experience managing all the void and responsive repairs projects
Requirements for the role:
* You will have a proven track record and experience of managing reactive maintenance projects
* The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
Benefits
Our client is offering a permanent position with a company car and package
Operations Manager - Social Housing Repairs & Maintenance Contracts
Southwest Based
£38,000-£42000 plus package.....
My client is a leading regional contractor operating within the Social Housing repairs and maintenance sector. Due to continued expansion, they currently have an exciting opportunity for an Operations Manager to join their highly successful team in Gloucester.
Reporting to the Regional Director, the Operations Manager will be responsible for overseeing teams delivering Reactive Maintenance and Voids contracts for 3 x Housing Association clients, ensuring teams achieve targets relating to KPI's and SLA's, Health & Safety, first time fix and materials targets.
We are looking for an experienced and competent Branch Manager / Contract Manager / Operations Manager with solid experience of running a mobile workforce, delivering a repairs or refurbishment service within Social Housing.
You will be an effective leader with the ability to develop a highly talented and motivated team, whilst building strong relationships with internal business functions, stakeholders, customers, consultants and the wider supply chain.
Operations Manager Responsibilities:
* Lead and manage all operational activities ensuring that works are delivered on time, in full, in compliance with codes of practice, BOP and current statutory legislation.
* Develop and maintain processes within the company, engaging the clients in a culture of collaborative working focused on continual improvement.
* Maintain and promote effective relationships at all levels with the client, focusing staff on performance, best value and established best operating practices.
* Ensure the delivery team effectively delivers work through a comprehensive quality assurance system including contract administration and proactive budget monitoring
* Business technical lead including consulting with business development and bids teams, client competitive dialogue and bid presentations
* Delivering partnering as a business strategy.
* Continually improve business and branch performance.
* To promote development and training for all staff within branch and promote a culture of employee empowerment.
* Ensure capital employed and other key financial ratios are achieved and improved.
* Ensure that branch and production costs are within targets.
Operations Manager Experience
* Understanding of strategic and operational processes within social housing property services contracts
* Experience of working at a strategic level, developing and implementing continuous improvement
* Ability to set and measure targets
* Strong IT skills
* Strong management skills and the ability to motivate a team at all levels
* Ability to be innovative and creative to resolve complex issues
Salary & Benefits
You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary along with the long term opportunity for career progression.
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today.
Hunt 4 Technical are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Hunt 4 Technical acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Nov 09, 2020
Permanent
Operations Manager - Social Housing Repairs & Maintenance Contracts
Southwest Based
£38,000-£42000 plus package.....
My client is a leading regional contractor operating within the Social Housing repairs and maintenance sector. Due to continued expansion, they currently have an exciting opportunity for an Operations Manager to join their highly successful team in Gloucester.
Reporting to the Regional Director, the Operations Manager will be responsible for overseeing teams delivering Reactive Maintenance and Voids contracts for 3 x Housing Association clients, ensuring teams achieve targets relating to KPI's and SLA's, Health & Safety, first time fix and materials targets.
We are looking for an experienced and competent Branch Manager / Contract Manager / Operations Manager with solid experience of running a mobile workforce, delivering a repairs or refurbishment service within Social Housing.
You will be an effective leader with the ability to develop a highly talented and motivated team, whilst building strong relationships with internal business functions, stakeholders, customers, consultants and the wider supply chain.
Operations Manager Responsibilities:
* Lead and manage all operational activities ensuring that works are delivered on time, in full, in compliance with codes of practice, BOP and current statutory legislation.
* Develop and maintain processes within the company, engaging the clients in a culture of collaborative working focused on continual improvement.
* Maintain and promote effective relationships at all levels with the client, focusing staff on performance, best value and established best operating practices.
* Ensure the delivery team effectively delivers work through a comprehensive quality assurance system including contract administration and proactive budget monitoring
* Business technical lead including consulting with business development and bids teams, client competitive dialogue and bid presentations
* Delivering partnering as a business strategy.
* Continually improve business and branch performance.
* To promote development and training for all staff within branch and promote a culture of employee empowerment.
* Ensure capital employed and other key financial ratios are achieved and improved.
* Ensure that branch and production costs are within targets.
Operations Manager Experience
* Understanding of strategic and operational processes within social housing property services contracts
* Experience of working at a strategic level, developing and implementing continuous improvement
* Ability to set and measure targets
* Strong IT skills
* Strong management skills and the ability to motivate a team at all levels
* Ability to be innovative and creative to resolve complex issues
Salary & Benefits
You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary along with the long term opportunity for career progression.
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today.
Hunt 4 Technical are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Hunt 4 Technical acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
The Company
You will be joining a major MOD housing contract providing housing maintenance, response and voids across North West London.
The Role
You will manage operational & commercial performance within an area of responsibility to support delivery of the contract. You will be required to lead, manage and mentor the team, to drive exemplary performance in collaboration with the supply chain, managers and key stakeholders.
You will have responsibility for 2 direct reports supervisors and 25 indirect engineers/scheduling team.
Could this be for you?
Previous experience in a operational management role within a housing environment is essential.
HNC or equivalent, Electrical Engineering or Construction related discipline or equivalent experience
H&S qualification
Why apply?
£50-60k + bonus and car package/allowance
Government funded defence housing contract
Excellent long term career prospects
To phone number and ask for Robin
Sep 09, 2020
Permanent
The Company
You will be joining a major MOD housing contract providing housing maintenance, response and voids across North West London.
The Role
You will manage operational & commercial performance within an area of responsibility to support delivery of the contract. You will be required to lead, manage and mentor the team, to drive exemplary performance in collaboration with the supply chain, managers and key stakeholders.
You will have responsibility for 2 direct reports supervisors and 25 indirect engineers/scheduling team.
Could this be for you?
Previous experience in a operational management role within a housing environment is essential.
HNC or equivalent, Electrical Engineering or Construction related discipline or equivalent experience
H&S qualification
Why apply?
£50-60k + bonus and car package/allowance
Government funded defence housing contract
Excellent long term career prospects
To phone number and ask for Robin
Maintenance Supervisor required ASAP based in Coventry.
This role is on a fixed term contract for 6 months.
You will be required to manage the deployment, operation and performance of a team of engineers, contractors and resources to deliver works, repairs and full refurbishments on time, in accordance with agreed Customer Service Standards and to the specified quality.
To assist Maintenance Operations Managers in the effective management including effective communication with employees, external contractors and suppliers.
To take day to day responsibility for the delivery of excellent operational field performance.
Ensuring that both directly employed and subcontracted resources are supervised and motivated to deliver cost effective, high quality, customer focused outputs, whilst managing Health and Safety effectively.
Highly experienced in void and refurbishment projects the successful candidate will have a rounded knowledge of the social housing industry especially in empty properties and repairs. The candidate will have experience of liaising at all levels and have good interpersonal skills.
The candidate will be the operational front and manage a high-profile void project with the delivery of high specification voids through an assigned team of engineers, Contractors and appropriate resources up to the required standard.
If this position sounds of interest, and you have the relevant qualifications and experience, please don't hesitate to contact me at (url removed), or call Jack at Service Care Construction on (phone number removed)
Sep 09, 2020
Maintenance Supervisor required ASAP based in Coventry.
This role is on a fixed term contract for 6 months.
You will be required to manage the deployment, operation and performance of a team of engineers, contractors and resources to deliver works, repairs and full refurbishments on time, in accordance with agreed Customer Service Standards and to the specified quality.
To assist Maintenance Operations Managers in the effective management including effective communication with employees, external contractors and suppliers.
To take day to day responsibility for the delivery of excellent operational field performance.
Ensuring that both directly employed and subcontracted resources are supervised and motivated to deliver cost effective, high quality, customer focused outputs, whilst managing Health and Safety effectively.
Highly experienced in void and refurbishment projects the successful candidate will have a rounded knowledge of the social housing industry especially in empty properties and repairs. The candidate will have experience of liaising at all levels and have good interpersonal skills.
The candidate will be the operational front and manage a high-profile void project with the delivery of high specification voids through an assigned team of engineers, Contractors and appropriate resources up to the required standard.
If this position sounds of interest, and you have the relevant qualifications and experience, please don't hesitate to contact me at (url removed), or call Jack at Service Care Construction on (phone number removed)
Operations Manager – Slough - £55,000 - £60,000
Social Housing Recruitment are working with a community driven and passionate housing association, to search for an Operations Manager.
This role will report into the Head of Service and will play a leading role to manage the associations Direct Labour Organisation to motivate staff to provide the highest levels of service to its residents and communities. With ambitious growth plans, along with their unrivalled approach to deliver sustainable housing and affordable rent services, this is an exceptional opportunity to work for a forward-thinking organisation fuelled by its values.
Key responsibilities of the Operations Manager include:
* Monitoring, motivating, and managing the inhouse DLO.
* Monitoring performance of partnering contractors and ensure KPI’s around responsive repairs and voids are being met.
* Monitoring budgets with contractors, responsive repairs and voids.
* Providing customer care services to tenants and following policies and procedures in terms of complaints.
The successful Operations Manager will possess:
* The ability to inspire, motivate and direct a diverse and professional workforce to achieve a high quality, value driven team.
* A pro-active and customer focused approach to the Repairs and Maintenance service provided.
* An innovative and dynamic view on the current Repairs and Maintenance procedures.
* Experience of managing a range of stakeholder relationships, establishing shared goals in pursuing tangible delivery of agreed objectives.
In return, the successful candidate will receive a salary up to £60,000 plus 25 days annual + BH, pension scheme, agile working, childcare vouchers, commitment to CPD, free parking on site and much more. This is an urgent requirement and we have interview availability over the coming 2 weeks.
With the ability to make an impact from day one, this is a unique position and an incredible career opportunity. If you are interested in discussing this further, please apply today.
If you would like to discuss further, please contact Daisy McLachlan on (phone number removed) or email (url removed) for an informal and confidential discussion
Aug 14, 2020
Permanent
Operations Manager – Slough - £55,000 - £60,000
Social Housing Recruitment are working with a community driven and passionate housing association, to search for an Operations Manager.
This role will report into the Head of Service and will play a leading role to manage the associations Direct Labour Organisation to motivate staff to provide the highest levels of service to its residents and communities. With ambitious growth plans, along with their unrivalled approach to deliver sustainable housing and affordable rent services, this is an exceptional opportunity to work for a forward-thinking organisation fuelled by its values.
Key responsibilities of the Operations Manager include:
* Monitoring, motivating, and managing the inhouse DLO.
* Monitoring performance of partnering contractors and ensure KPI’s around responsive repairs and voids are being met.
* Monitoring budgets with contractors, responsive repairs and voids.
* Providing customer care services to tenants and following policies and procedures in terms of complaints.
The successful Operations Manager will possess:
* The ability to inspire, motivate and direct a diverse and professional workforce to achieve a high quality, value driven team.
* A pro-active and customer focused approach to the Repairs and Maintenance service provided.
* An innovative and dynamic view on the current Repairs and Maintenance procedures.
* Experience of managing a range of stakeholder relationships, establishing shared goals in pursuing tangible delivery of agreed objectives.
In return, the successful candidate will receive a salary up to £60,000 plus 25 days annual + BH, pension scheme, agile working, childcare vouchers, commitment to CPD, free parking on site and much more. This is an urgent requirement and we have interview availability over the coming 2 weeks.
With the ability to make an impact from day one, this is a unique position and an incredible career opportunity. If you are interested in discussing this further, please apply today.
If you would like to discuss further, please contact Daisy McLachlan on (phone number removed) or email (url removed) for an informal and confidential discussion
Contracts Manager (Repairs)
Maidstone, Kent
£56,000
Background
Our client is excited to be setting out their next chapter. They have grown significantly over the past few years, building quality homes and investing in their local communities. Their ambition is to be the landlord of choice in Maidstone and mid Kent therefore they recognise that they need to continue to focus and strengthen their foundations to ensure their buildings are safe and they provide an excellent customer experience.
Following the launch of their new Corporate Plan and Operations Service Strategy, now is an exciting time to be joining them. You will be part of a newly structured Property team in their Operations directorate and play a key role in shaping their future.
What you'll be doing
As Contracts Manager, you will manage the contracts in the Property department through the contract management framework. You will have responsibility for the application of excellent governance across all contracts, ensuring they are effective, responsive, deliver value for money and are compliant with best practice, regulatory and statutory requirements.
You will be the point of contact for the response repair, voids and planned work contracts. You will lead on contract relationship management with contractors, consultants, customers, and stakeholders.
More about you. What can you bring?
They are looking for an individual that has a clear focus on performance – managing colleagues effectively, developing and growing the people around you. You will be driven, collaborative, a team player and want to do the right thing and do it to a high standard.
You will have extensive experience in the delivery of planned and responsive maintenance services and property investment. You will have commercial awareness and experience of robust contract management.
When and where you'll be doing it
You will enjoy a 37 hour working week and earn an annual salary of circa £56,000 dependent upon your knowledge, skills and experience.
Our client’s head office is in central Maidstone where you will be based in their new modern and bright office space which offers creative, collaborative and flexible ways of working.
What will you get in return?
Creating an environment which enables their people to thrive is crucial for them and their Total Reward package goes beyond your salary, designed to support you throughout your working life here.
You’ll get:
*
28 days annual leave per year (plus bank holidays)
*
Company Pension contribution and life assurance
*
Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
*
An annual Wellbeing Fund
Closing Date: Monday 10 August at Midnight
Interviews: w/c Monday 17 August
Jul 23, 2020
Permanent
Contracts Manager (Repairs)
Maidstone, Kent
£56,000
Background
Our client is excited to be setting out their next chapter. They have grown significantly over the past few years, building quality homes and investing in their local communities. Their ambition is to be the landlord of choice in Maidstone and mid Kent therefore they recognise that they need to continue to focus and strengthen their foundations to ensure their buildings are safe and they provide an excellent customer experience.
Following the launch of their new Corporate Plan and Operations Service Strategy, now is an exciting time to be joining them. You will be part of a newly structured Property team in their Operations directorate and play a key role in shaping their future.
What you'll be doing
As Contracts Manager, you will manage the contracts in the Property department through the contract management framework. You will have responsibility for the application of excellent governance across all contracts, ensuring they are effective, responsive, deliver value for money and are compliant with best practice, regulatory and statutory requirements.
You will be the point of contact for the response repair, voids and planned work contracts. You will lead on contract relationship management with contractors, consultants, customers, and stakeholders.
More about you. What can you bring?
They are looking for an individual that has a clear focus on performance – managing colleagues effectively, developing and growing the people around you. You will be driven, collaborative, a team player and want to do the right thing and do it to a high standard.
You will have extensive experience in the delivery of planned and responsive maintenance services and property investment. You will have commercial awareness and experience of robust contract management.
When and where you'll be doing it
You will enjoy a 37 hour working week and earn an annual salary of circa £56,000 dependent upon your knowledge, skills and experience.
Our client’s head office is in central Maidstone where you will be based in their new modern and bright office space which offers creative, collaborative and flexible ways of working.
What will you get in return?
Creating an environment which enables their people to thrive is crucial for them and their Total Reward package goes beyond your salary, designed to support you throughout your working life here.
You’ll get:
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28 days annual leave per year (plus bank holidays)
*
Company Pension contribution and life assurance
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Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
*
An annual Wellbeing Fund
Closing Date: Monday 10 August at Midnight
Interviews: w/c Monday 17 August
We are on the lookout for a Customer Perfomance Manager to be involved at strategic management level of a newly won integrated maintenance contract on behalf of our client, a reputable national property services contractor.
This person will be responsible for the Continuous Improvement of the PPP / PPV repairs and voids service through the management and supervision of the planning and administration teams. This person will monitor, analyse and report key KPI's and use the data create and deliver strategies to constantly improve the performance and customer experience of the service. The successful candidate will be responsilbe for the full customer journey, complaints and community impact.
• Responsible for the delivery of a high quality commercial service, focused on business outcomes and solutions and the engagement of customers and staff
• Develop tailored strategies for the business to actively support and drive forward business objectives. This is done through close working relationships and credibility
• Driving Contract Performance through the delivery of effective planning and administration management
• Responsible for the management of communications and effective resolution of customer complaints
• Accountable for the productivity and cost effectiveness of the Repairs and Voids planning Centre, designing, implementing and constantly improving operational processes to achieve business objectives
• Ensure contact centre operational requirements are met and maintained within budget and on time, developing and managing an effective repairs, diagnosis, appointments and ordering service
• Build and develop performance reports for statistical analysis to be used for daily, monthly and annual strategic operations and development management
On offer is the opportunity to join and progress on a large, secure long term contract for highly reputable contractor with a very competitive salary and package.
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer
Jul 14, 2020
Permanent
We are on the lookout for a Customer Perfomance Manager to be involved at strategic management level of a newly won integrated maintenance contract on behalf of our client, a reputable national property services contractor.
This person will be responsible for the Continuous Improvement of the PPP / PPV repairs and voids service through the management and supervision of the planning and administration teams. This person will monitor, analyse and report key KPI's and use the data create and deliver strategies to constantly improve the performance and customer experience of the service. The successful candidate will be responsilbe for the full customer journey, complaints and community impact.
• Responsible for the delivery of a high quality commercial service, focused on business outcomes and solutions and the engagement of customers and staff
• Develop tailored strategies for the business to actively support and drive forward business objectives. This is done through close working relationships and credibility
• Driving Contract Performance through the delivery of effective planning and administration management
• Responsible for the management of communications and effective resolution of customer complaints
• Accountable for the productivity and cost effectiveness of the Repairs and Voids planning Centre, designing, implementing and constantly improving operational processes to achieve business objectives
• Ensure contact centre operational requirements are met and maintained within budget and on time, developing and managing an effective repairs, diagnosis, appointments and ordering service
• Build and develop performance reports for statistical analysis to be used for daily, monthly and annual strategic operations and development management
On offer is the opportunity to join and progress on a large, secure long term contract for highly reputable contractor with a very competitive salary and package.
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer
Quantity Surveyor – Main Contractor
Housing Repairs & Mainteance (R&M)
Hammersmith
£45-55k + Benefits
We are currently looking for a Quantity Surveyor, on behalf of our client, the highly reputable housing maintenance division of a national top 10 Main Contractor
Our client delivers a day to day repairs and voids service for their RSL / HA clients and are looking for an Quantity Surveyor who can deliver on the commercial elements of one of their partnerships in London. If you are a Quantity Surveyor with experience in the housing maintenance sector this could be the exciting opportunity you’ve been looking for.
As an Quantity Surveyor for our client, your responsibilities will include:
SOR coding and invoicing
Cost Management
Supporting operations team regarding costs
Negotiating invoice queries with client
Check and approve subcontractor claims for payment
Liaise with subcontractors to resolve queries
Assess and issue cost variations to contract
Update and maintain commercial records
Assist with contract valuations
Assist with monthly cost/value variations
In conjunction with the Commercial Manager, submit and agree final accounts
Preferences for this role:
3+ years experience in a Quantity Surveying role
Housing Maintenance / R&M experience
Proven negotiation/communication skills.
If you are interested in the role mentioned above, please apply via the link or email (url removed)
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer
Jul 14, 2020
Permanent
Quantity Surveyor – Main Contractor
Housing Repairs & Mainteance (R&M)
Hammersmith
£45-55k + Benefits
We are currently looking for a Quantity Surveyor, on behalf of our client, the highly reputable housing maintenance division of a national top 10 Main Contractor
Our client delivers a day to day repairs and voids service for their RSL / HA clients and are looking for an Quantity Surveyor who can deliver on the commercial elements of one of their partnerships in London. If you are a Quantity Surveyor with experience in the housing maintenance sector this could be the exciting opportunity you’ve been looking for.
As an Quantity Surveyor for our client, your responsibilities will include:
SOR coding and invoicing
Cost Management
Supporting operations team regarding costs
Negotiating invoice queries with client
Check and approve subcontractor claims for payment
Liaise with subcontractors to resolve queries
Assess and issue cost variations to contract
Update and maintain commercial records
Assist with contract valuations
Assist with monthly cost/value variations
In conjunction with the Commercial Manager, submit and agree final accounts
Preferences for this role:
3+ years experience in a Quantity Surveying role
Housing Maintenance / R&M experience
Proven negotiation/communication skills.
If you are interested in the role mentioned above, please apply via the link or email (url removed)
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer
We are currently looking for an experienced Repairs and Voids Manager to oversea a first class maintenance service.
This role is to ensure the smooth operations of the day to day repairs service as well as the voids. This will include health and safety, productivity, overall management including progression and disciplinary.
The successful candidate will have over 5 years management experience and have a sound knowledge of social housing repairs.
If you want to find out more please Ryan Smart on (phone number removed) or email on (url removed)
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer
Jul 07, 2020
Permanent
We are currently looking for an experienced Repairs and Voids Manager to oversea a first class maintenance service.
This role is to ensure the smooth operations of the day to day repairs service as well as the voids. This will include health and safety, productivity, overall management including progression and disciplinary.
The successful candidate will have over 5 years management experience and have a sound knowledge of social housing repairs.
If you want to find out more please Ryan Smart on (phone number removed) or email on (url removed)
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer
Role: Contract Manager - R&M (Repairs and Voids)
Salary: £45,000 - £50,000 plus car & benefits
Location: Ealing, West London
About the Role
My client are an innovative housing maintenance main contractor that are looking for a Contracts Manager (Responsive Repairs and Voids) based Ealing. Reporting to the Regional Manager, the role will require the successful candidate to provide direction and leadership to the operational delivery team and build a strong client relationship
You will take responsibility for the delivery of excellent operational performance, managing directly employed operative and ensuring they are managed and motivated to deliver cost effective, high quality customer focussed outputs.
Your contribution will sustain our reputation for innovative and excellent customer service, giving us a unique selling point in our sector.
Specifically you will:
Deliver a consistent, right first time service
Add value to all that you do whilst delivering exceptional customer service
Actively support your team in a positive manner
Lead colleagues where appropriate in delivering solutions to complex problems
Plan, manage and monitor site progress and quality
Build strong relationships with internal and external customers and partnerships with clients
About You
Candidates must have proven experience in the Repairs & Voids industry, ideally within the social housing sector; managing the development and performance of all aspects of contract operations including KPI’s & financial reports. Candidates will also have a strong track record of maintaining and building strong customer relationships and managing multi-site workforces.
The successful person will have excellent time management, good IT skills with a range of IT packages, will be proactive and flexible with good planning, organisational and influencing skills. You will have the ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout the project, delivering effective interaction to all clients.
Should you require further information please email (url removed)
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer
Jun 30, 2020
Permanent
Role: Contract Manager - R&M (Repairs and Voids)
Salary: £45,000 - £50,000 plus car & benefits
Location: Ealing, West London
About the Role
My client are an innovative housing maintenance main contractor that are looking for a Contracts Manager (Responsive Repairs and Voids) based Ealing. Reporting to the Regional Manager, the role will require the successful candidate to provide direction and leadership to the operational delivery team and build a strong client relationship
You will take responsibility for the delivery of excellent operational performance, managing directly employed operative and ensuring they are managed and motivated to deliver cost effective, high quality customer focussed outputs.
Your contribution will sustain our reputation for innovative and excellent customer service, giving us a unique selling point in our sector.
Specifically you will:
Deliver a consistent, right first time service
Add value to all that you do whilst delivering exceptional customer service
Actively support your team in a positive manner
Lead colleagues where appropriate in delivering solutions to complex problems
Plan, manage and monitor site progress and quality
Build strong relationships with internal and external customers and partnerships with clients
About You
Candidates must have proven experience in the Repairs & Voids industry, ideally within the social housing sector; managing the development and performance of all aspects of contract operations including KPI’s & financial reports. Candidates will also have a strong track record of maintaining and building strong customer relationships and managing multi-site workforces.
The successful person will have excellent time management, good IT skills with a range of IT packages, will be proactive and flexible with good planning, organisational and influencing skills. You will have the ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout the project, delivering effective interaction to all clients.
Should you require further information please email (url removed)
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer
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