Responsive Repairs Manager Required To Join Industry Leading & highly Reputable Housing Association based in the Louth, Boston, Lincoln, Skegness area. My client is looking for a experienced and professional Responsive Property Repairs maintenance to lead a team of multi skilled trades operatives to deliver property repairs and maintenance across the region. I will be in charge of day to day operations, driving performance, supporting the teams development and ensuring compliance is met as will a strong focus on customer service. You will make sure that decisions are made with customers values at heart and build trust in the quality of the repairs and maintenance service. Main Duties: Lead day-to-day delivery of property repairs and maintenance services, ensuring safety, quality, and efficiency. Champion a customer-first approach-owning service delivery and resolving complaints early. Manage team performance through coaching, 1:1s, and development using tools like the Multi Skill Framework. Ensure compliance with HSEQ and regulatory standards. Make informed local decisions aligned with customer needs, compliance requirements and value-for-money goals. Collaborate across teams and with contractors to deliver joined-up services. Promote sustainability goals and responsible resource use. Support change by communicating clearly, building resilience and helping the team adapt. Monitor team activity against budgets and KPIs, escalating risks and opportunities to your Localities Operations Manager. You'll be measured on success by: 95% of repairs and voids completed within target 85% first-time fix rate 95% customer satisfaction with repairs and estates High employee engagement and low voluntary turnover Delivery of improvements, cost-efficiency, and sustainability outcomes Salary: 48,526 per annum + Van + Fuel Card Benefits- Van and fuel card provided. 28 days holiday plus bank holidays. Pension scheme is matched with min contribution of 3% up to 6% so combined max would be 12% Interested? Call Sam Hayes on (phone number removed) or email (url removed) INDPS
Sep 01, 2025
Full time
Responsive Repairs Manager Required To Join Industry Leading & highly Reputable Housing Association based in the Louth, Boston, Lincoln, Skegness area. My client is looking for a experienced and professional Responsive Property Repairs maintenance to lead a team of multi skilled trades operatives to deliver property repairs and maintenance across the region. I will be in charge of day to day operations, driving performance, supporting the teams development and ensuring compliance is met as will a strong focus on customer service. You will make sure that decisions are made with customers values at heart and build trust in the quality of the repairs and maintenance service. Main Duties: Lead day-to-day delivery of property repairs and maintenance services, ensuring safety, quality, and efficiency. Champion a customer-first approach-owning service delivery and resolving complaints early. Manage team performance through coaching, 1:1s, and development using tools like the Multi Skill Framework. Ensure compliance with HSEQ and regulatory standards. Make informed local decisions aligned with customer needs, compliance requirements and value-for-money goals. Collaborate across teams and with contractors to deliver joined-up services. Promote sustainability goals and responsible resource use. Support change by communicating clearly, building resilience and helping the team adapt. Monitor team activity against budgets and KPIs, escalating risks and opportunities to your Localities Operations Manager. You'll be measured on success by: 95% of repairs and voids completed within target 85% first-time fix rate 95% customer satisfaction with repairs and estates High employee engagement and low voluntary turnover Delivery of improvements, cost-efficiency, and sustainability outcomes Salary: 48,526 per annum + Van + Fuel Card Benefits- Van and fuel card provided. 28 days holiday plus bank holidays. Pension scheme is matched with min contribution of 3% up to 6% so combined max would be 12% Interested? Call Sam Hayes on (phone number removed) or email (url removed) INDPS
Responsive Repairs Manager Required To Join Industry Leading & highly Reputable Housing Association based in the Northampton, Corby, Kettering, Lutterworth or Market Harborough area. My client is looking for a experienced and professional Responsive Property Repairs maintenance to lead a team of multi skilled trades operatives to deliver property repairs and maintenance across the region. I will be in charge of day to day operations, driving performance, supporting the teams development and ensuring compliance is met as will a strong focus on customer service. You will make sure that decisions are made with customers values at heart and build trust in the quality of the repairs and maintenance service. Main Duties: Lead day-to-day delivery of property repairs and maintenance services, ensuring safety, quality, and efficiency. Champion a customer-first approach-owning service delivery and resolving complaints early. Manage team performance through coaching, 1:1s, and development using tools like the Multi Skill Framework. Ensure compliance with HSEQ and regulatory standards. Make informed local decisions aligned with customer needs, compliance requirements and value-for-money goals. Collaborate across teams and with contractors to deliver joined-up services. Promote sustainability goals and responsible resource use. Support change by communicating clearly, building resilience and helping the team adapt. Monitor team activity against budgets and KPIs, escalating risks and opportunities to your Localities Operations Manager. You'll be measured on success by: 95% of repairs and voids completed within target 85% first-time fix rate 95% customer satisfaction with repairs and estates High employee engagement and low voluntary turnover Delivery of improvements, cost-efficiency, and sustainability outcomes Salary: 48,526 per annum + Van + Fuel Card Benefits- Van and fuel card provided. 28 days holiday plus bank holidays. Pension scheme is matched with min contribution of 3% up to 6% so combined max would be 12% Interested? Call Sam Hayes on (phone number removed) or email (url removed) INDPS
Sep 01, 2025
Full time
Responsive Repairs Manager Required To Join Industry Leading & highly Reputable Housing Association based in the Northampton, Corby, Kettering, Lutterworth or Market Harborough area. My client is looking for a experienced and professional Responsive Property Repairs maintenance to lead a team of multi skilled trades operatives to deliver property repairs and maintenance across the region. I will be in charge of day to day operations, driving performance, supporting the teams development and ensuring compliance is met as will a strong focus on customer service. You will make sure that decisions are made with customers values at heart and build trust in the quality of the repairs and maintenance service. Main Duties: Lead day-to-day delivery of property repairs and maintenance services, ensuring safety, quality, and efficiency. Champion a customer-first approach-owning service delivery and resolving complaints early. Manage team performance through coaching, 1:1s, and development using tools like the Multi Skill Framework. Ensure compliance with HSEQ and regulatory standards. Make informed local decisions aligned with customer needs, compliance requirements and value-for-money goals. Collaborate across teams and with contractors to deliver joined-up services. Promote sustainability goals and responsible resource use. Support change by communicating clearly, building resilience and helping the team adapt. Monitor team activity against budgets and KPIs, escalating risks and opportunities to your Localities Operations Manager. You'll be measured on success by: 95% of repairs and voids completed within target 85% first-time fix rate 95% customer satisfaction with repairs and estates High employee engagement and low voluntary turnover Delivery of improvements, cost-efficiency, and sustainability outcomes Salary: 48,526 per annum + Van + Fuel Card Benefits- Van and fuel card provided. 28 days holiday plus bank holidays. Pension scheme is matched with min contribution of 3% up to 6% so combined max would be 12% Interested? Call Sam Hayes on (phone number removed) or email (url removed) INDPS
Senior Supervisor South West London 45K - 47K Property Maintenance Daniel Owen are representing a well-established social housing company working across South West, dedicated to delivering high-quality maintenance and improvement works for local communities. Due to continued growth, they are looking for an experienced Supervisor / Works Manager to join our team. About the Role: You'll be responsible for overseeing day-to-day operations across general repairs and voids. You will manage teams, ensure high standards of work, and deliver jobs on time, within budget, and to the satisfaction of residents and stakeholders. Key Responsibilities: Manage and coordinate operatives and subcontractors across responsive repairs and void refurbishments. Ensure all works are carried out safely, efficiently, and to the highest quality standards. Liaise with residents, housing officers, and client representatives to resolve issues and manage expectations. Monitor KPIs, productivity, and compliance with contractual requirements. Conduct site inspections, manage H&S, and ensure works are completed to specification. Key Experience: Proven experience in social housing maintenance, including voids and adaptations. Strong knowledge of building repairs and related regulations. Excellent leadership and communication skills. Ability to manage multiple priorities and meet deadlines. Full UK driving licence. Package Includes: Competitive salary: 45,000 - 47,000 (dependent on experience) Ongoing professional development Supportive and professional team environment
Sep 01, 2025
Full time
Senior Supervisor South West London 45K - 47K Property Maintenance Daniel Owen are representing a well-established social housing company working across South West, dedicated to delivering high-quality maintenance and improvement works for local communities. Due to continued growth, they are looking for an experienced Supervisor / Works Manager to join our team. About the Role: You'll be responsible for overseeing day-to-day operations across general repairs and voids. You will manage teams, ensure high standards of work, and deliver jobs on time, within budget, and to the satisfaction of residents and stakeholders. Key Responsibilities: Manage and coordinate operatives and subcontractors across responsive repairs and void refurbishments. Ensure all works are carried out safely, efficiently, and to the highest quality standards. Liaise with residents, housing officers, and client representatives to resolve issues and manage expectations. Monitor KPIs, productivity, and compliance with contractual requirements. Conduct site inspections, manage H&S, and ensure works are completed to specification. Key Experience: Proven experience in social housing maintenance, including voids and adaptations. Strong knowledge of building repairs and related regulations. Excellent leadership and communication skills. Ability to manage multiple priorities and meet deadlines. Full UK driving licence. Package Includes: Competitive salary: 45,000 - 47,000 (dependent on experience) Ongoing professional development Supportive and professional team environment
The Role Fortem Solutions are looking to recruit an Operations Manager for a new accelerated cladding remediation program, based in Bristol. Reporting to the Senior Operations Manager the overall objective for the Operations Manager is to successfully manage Project teams and associated supply chain engagement, to deliver compliant capital & retrofit works to the required quality standards, specification, budget and within the agreed timescale The Company Fortem Solutions are a nationwide business specialising in the Social Housing sector. We provide Repairs & Maintenance, Retrofit, Capital Works and Decarbonisation workstreams within Local Authorities and Housing Associations. Duties & Responsibilities Provide leadership and vision to promote the Fortem brand within our chosen market place Promote and maintain the highest standards of health, safety and environmental management. Lead and monitor project strategies to achieve the company's sustainability objectives. Identify and manage commercial risk Develop excellent relationships with client representatives, consultants, and other stakeholders. Develop excellent relationships with the supply chain. Recruit, train, develop, motivate retain high quality Fortem staff to deliver high levels of service delivery. Provide technical support and advice to the client and project team. Ensure a robust strategy is in place for dealing with complaints and managing defects. Support our commitment to sustainability. Ensure robust strategy for delivering quality throughout project lifecycle with Zero defects as a target on handover. What You Will Need Essential Criteria Extensive project management experience gained in a similar environment including directing resource and cost control. Experience of project managing multiple projects with experience in external fa ade and Fire Remediation projects Curtain Walling/External Cladding systems, Fire Remediation and fire protections systems, groundworks, concrete repairs Experience of retrofit projects delivered to PAS2035 or similar standards . Experience of delivering capital works and larger scale projects, particularly through subcontract and supply chain arrangements. Excellent Leadership, management, and team development skills with particular experience of leading a team of project managers and site teams . Strong understanding of construction operations and related sectors. Full understanding of Health & Safety legislation and statutory requirements Valid UK driving licence - 5 point maximum Desirable Criteria SMSTS & knowledge of safe systems of work. Scaffold inspection Role Appropriate CSCS card First Aid at work certificate Benefits Annual bonus up to 10% of basic salary 29 days annual leave & your birthday off Pay review every year 26 weeks full pay maternity leave 8 weeks full pay paternity leave 1,500 towards home electric car set up Discounted gym memberships at national and local gyms Up to 3,000 colleague referral fee Vast directory of training on bespoke in-house Learning Management System Other benefits including Private pension, Life Insurance, dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts & more Who We Are We are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.
Sep 01, 2025
Full time
The Role Fortem Solutions are looking to recruit an Operations Manager for a new accelerated cladding remediation program, based in Bristol. Reporting to the Senior Operations Manager the overall objective for the Operations Manager is to successfully manage Project teams and associated supply chain engagement, to deliver compliant capital & retrofit works to the required quality standards, specification, budget and within the agreed timescale The Company Fortem Solutions are a nationwide business specialising in the Social Housing sector. We provide Repairs & Maintenance, Retrofit, Capital Works and Decarbonisation workstreams within Local Authorities and Housing Associations. Duties & Responsibilities Provide leadership and vision to promote the Fortem brand within our chosen market place Promote and maintain the highest standards of health, safety and environmental management. Lead and monitor project strategies to achieve the company's sustainability objectives. Identify and manage commercial risk Develop excellent relationships with client representatives, consultants, and other stakeholders. Develop excellent relationships with the supply chain. Recruit, train, develop, motivate retain high quality Fortem staff to deliver high levels of service delivery. Provide technical support and advice to the client and project team. Ensure a robust strategy is in place for dealing with complaints and managing defects. Support our commitment to sustainability. Ensure robust strategy for delivering quality throughout project lifecycle with Zero defects as a target on handover. What You Will Need Essential Criteria Extensive project management experience gained in a similar environment including directing resource and cost control. Experience of project managing multiple projects with experience in external fa ade and Fire Remediation projects Curtain Walling/External Cladding systems, Fire Remediation and fire protections systems, groundworks, concrete repairs Experience of retrofit projects delivered to PAS2035 or similar standards . Experience of delivering capital works and larger scale projects, particularly through subcontract and supply chain arrangements. Excellent Leadership, management, and team development skills with particular experience of leading a team of project managers and site teams . Strong understanding of construction operations and related sectors. Full understanding of Health & Safety legislation and statutory requirements Valid UK driving licence - 5 point maximum Desirable Criteria SMSTS & knowledge of safe systems of work. Scaffold inspection Role Appropriate CSCS card First Aid at work certificate Benefits Annual bonus up to 10% of basic salary 29 days annual leave & your birthday off Pay review every year 26 weeks full pay maternity leave 8 weeks full pay paternity leave 1,500 towards home electric car set up Discounted gym memberships at national and local gyms Up to 3,000 colleague referral fee Vast directory of training on bespoke in-house Learning Management System Other benefits including Private pension, Life Insurance, dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts & more Who We Are We are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.
Purpose of job To deliver an efficient, compliant, and consistently high-standard repairs service to my client's customers , ensuring customer satisfaction is at the heart of every job completed across my client's properties and communal areas, including voids. Key duties and responsibilities Competent to complete a wide variety of carpentry, plumbing, and other trade tasks at multi-skilled level and in accordance with the Skills Awards L2/3 NVQ Diploma in Maintenance Operations (or equivalent). Tasks include plumbing, carpentry, and masonry both internally and externally to my client's properties and communal areas. Ensure that work is carried out to a professional standard, adhering to building regulations, codes of practice, and/or best practice. Liaise with customers and colleagues to ensure all relevant individuals are aware of progress and actions taken; in more complex cases, refer to your line manager for guidance and remedial actions. Provide a high-quality service to my client's customers and maintain strong customer relationships, acting as an ambassador for my client and demonstrating my client's values at all times. Ensure all works comply with relevant health and safety legislation, policies, and procedures. Understand and follow risk assessments and method statements, including appropriate use of equipment, PPE, and safe working practices. Deliver works on time and achieve first-time fixes wherever possible. Use and apply a Schedule of Rates for job-costing repairs, ensuring repair orders are varied to the correct value. Be available to cover out-of-hours emergency call-out in accordance with the rota. Complete and maintain paperwork and records accurately in line with my client's policies and procedures . Competently use a smartphone and tablet to accurately record progress and completion of jobs, timesheets, and material usage in accordance with my client's systems, policies, and procedures . Procure job-related materials through main partnering suppliers in line with my client's policies . Maintain a comprehensive van stock of materials and complete works in the most cost-effective manner. Keep the works vehicle in good condition, ensure it is clean, and carry out regular vehicle safety checks, reporting any defects to the Fleet Manager and support team. Assist other trades as required to ensure residents receive the best possible service. Operate multi-task working where required and where skilled/trained to do so; undertake any training needed to widen your skill level if required. Utilise all tools and equipment provided by my client appropriately; maintain them in good working order, report defects, and keep them secure (including vehicles, power tools, mobile phones, and tablets). Carry out other reasonable duties within the overall function and level of responsibility of the post. Knowledge, skills, and experience required Competent to complete a wide variety of carpentry, plumbing, and other trade tasks at multi-skilled level. Demonstrable experience delivering a variety of carpentry and plumbing works across different property types. Minimum NVQ Level 2 (or time-served) in carpentry, masonry and/or plumbing, with proven competency in non-core trades. Experience working as part of a trade team delivering to tight timescales. Full, clean driving licence . Ability to undertake physically demanding work. Always demonstrates my client's values and behaviours . Call Ravi asap on (phone number removed) RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Sep 01, 2025
Seasonal
Purpose of job To deliver an efficient, compliant, and consistently high-standard repairs service to my client's customers , ensuring customer satisfaction is at the heart of every job completed across my client's properties and communal areas, including voids. Key duties and responsibilities Competent to complete a wide variety of carpentry, plumbing, and other trade tasks at multi-skilled level and in accordance with the Skills Awards L2/3 NVQ Diploma in Maintenance Operations (or equivalent). Tasks include plumbing, carpentry, and masonry both internally and externally to my client's properties and communal areas. Ensure that work is carried out to a professional standard, adhering to building regulations, codes of practice, and/or best practice. Liaise with customers and colleagues to ensure all relevant individuals are aware of progress and actions taken; in more complex cases, refer to your line manager for guidance and remedial actions. Provide a high-quality service to my client's customers and maintain strong customer relationships, acting as an ambassador for my client and demonstrating my client's values at all times. Ensure all works comply with relevant health and safety legislation, policies, and procedures. Understand and follow risk assessments and method statements, including appropriate use of equipment, PPE, and safe working practices. Deliver works on time and achieve first-time fixes wherever possible. Use and apply a Schedule of Rates for job-costing repairs, ensuring repair orders are varied to the correct value. Be available to cover out-of-hours emergency call-out in accordance with the rota. Complete and maintain paperwork and records accurately in line with my client's policies and procedures . Competently use a smartphone and tablet to accurately record progress and completion of jobs, timesheets, and material usage in accordance with my client's systems, policies, and procedures . Procure job-related materials through main partnering suppliers in line with my client's policies . Maintain a comprehensive van stock of materials and complete works in the most cost-effective manner. Keep the works vehicle in good condition, ensure it is clean, and carry out regular vehicle safety checks, reporting any defects to the Fleet Manager and support team. Assist other trades as required to ensure residents receive the best possible service. Operate multi-task working where required and where skilled/trained to do so; undertake any training needed to widen your skill level if required. Utilise all tools and equipment provided by my client appropriately; maintain them in good working order, report defects, and keep them secure (including vehicles, power tools, mobile phones, and tablets). Carry out other reasonable duties within the overall function and level of responsibility of the post. Knowledge, skills, and experience required Competent to complete a wide variety of carpentry, plumbing, and other trade tasks at multi-skilled level. Demonstrable experience delivering a variety of carpentry and plumbing works across different property types. Minimum NVQ Level 2 (or time-served) in carpentry, masonry and/or plumbing, with proven competency in non-core trades. Experience working as part of a trade team delivering to tight timescales. Full, clean driving licence . Ability to undertake physically demanding work. Always demonstrates my client's values and behaviours . Call Ravi asap on (phone number removed) RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Operations Manager - Social Housing Refurbishment/Planned Maintenance Havant based (with travel) 70K - 85K + Car Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Havant (with travel). The Senior Contract Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Contracts Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 7 or equivalent Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 85,000 + Car/Allowance + Benefits.
Sep 01, 2025
Full time
Operations Manager - Social Housing Refurbishment/Planned Maintenance Havant based (with travel) 70K - 85K + Car Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Havant (with travel). The Senior Contract Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Contracts Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 7 or equivalent Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 85,000 + Car/Allowance + Benefits.
Operstions Manager Reading - Slough £55 - £60k + package Repairs & Maintenance Are you an experienced Operations Manager with a passion for social housing repairs, voids, and planned works? This is your chance to take the next step in your career with a leading organisation in London, offering a competitive salary. Imagine a role where your expertise is not only valued but also pivotal in shaping the future of social housing. This position promises a dynamic and rewarding environment where your skills will directly impact the quality of living for countless residents. The organisation is committed to excellence, ensuring that every project meets the highest standards of efficiency and effectiveness. As a Contract Manager, your primary focus will be overseeing the management of social housing repairs, voids, and planned works. This includes ensuring that all contracts are executed to the highest standards, within budget, and on schedule. Your role will be crucial in maintaining the integrity and quality of housing services, ultimately enhancing the lives of residents. Management of all aspects of operational and commercial delivery, overall contract performance in line with contractual commitments and agreed company & client protocols. Managing works to programme time frames, producing project updates relating to budget, cash flow, work programmes and health & safety. Management of direct labour resources and supply chain, identifying opportunities to increase productivity and capture and maximise efficiency savings. Adherence to and completion of company & client reporting protocols with required timescales. Cultivate a positive, customer focused culture that is instilled and promoted across all work / programme activities. Ensure this culture is actively demonstrated by staff through a professional approach to communicating with all stakeholders, through appearance of sites, works, assets and individuals and in always maintaining high health & safety standards. Ensure attainment of high levels of customer satisfaction in delivery and achieving contractual KPI targets. Manage employees' performance, coach and develop individuals in their roles. Protect all company assets supplied, ensuring applicable HR Policies & Procedures are followed, with assets maintained in good condition. Utilise reports available to administer this task. Cultivate a strong working relationship with client, service users and local communities. Provide feedback and assessment of client views in relation to project delivery and market trends. To excel in this role, the ideal candidate will possess: Experience in Managing a contract within the social housing sector Experience in Budget management Experience in performance reporting Experience in People Management Ability to provide evidence of contract performance and efficiency Workable technical knowledge of social housing repairs and maintenance This position offers more than just a competitive salary. It provides the chance to work with a dedicated team of professionals who share a commitment to improving social housing. The role also offers opportunities for professional growth and development, ensuring that your career continues to progress. If you are ready to bring your expertise to a role that makes a real difference, this could be the perfect fit. Take the next step in your career and contribute to a cause that truly matters. If you are interested in this position please apply with your CV or call Ryan Smart on (phone number removed) to discuss further. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Sep 01, 2025
Full time
Operstions Manager Reading - Slough £55 - £60k + package Repairs & Maintenance Are you an experienced Operations Manager with a passion for social housing repairs, voids, and planned works? This is your chance to take the next step in your career with a leading organisation in London, offering a competitive salary. Imagine a role where your expertise is not only valued but also pivotal in shaping the future of social housing. This position promises a dynamic and rewarding environment where your skills will directly impact the quality of living for countless residents. The organisation is committed to excellence, ensuring that every project meets the highest standards of efficiency and effectiveness. As a Contract Manager, your primary focus will be overseeing the management of social housing repairs, voids, and planned works. This includes ensuring that all contracts are executed to the highest standards, within budget, and on schedule. Your role will be crucial in maintaining the integrity and quality of housing services, ultimately enhancing the lives of residents. Management of all aspects of operational and commercial delivery, overall contract performance in line with contractual commitments and agreed company & client protocols. Managing works to programme time frames, producing project updates relating to budget, cash flow, work programmes and health & safety. Management of direct labour resources and supply chain, identifying opportunities to increase productivity and capture and maximise efficiency savings. Adherence to and completion of company & client reporting protocols with required timescales. Cultivate a positive, customer focused culture that is instilled and promoted across all work / programme activities. Ensure this culture is actively demonstrated by staff through a professional approach to communicating with all stakeholders, through appearance of sites, works, assets and individuals and in always maintaining high health & safety standards. Ensure attainment of high levels of customer satisfaction in delivery and achieving contractual KPI targets. Manage employees' performance, coach and develop individuals in their roles. Protect all company assets supplied, ensuring applicable HR Policies & Procedures are followed, with assets maintained in good condition. Utilise reports available to administer this task. Cultivate a strong working relationship with client, service users and local communities. Provide feedback and assessment of client views in relation to project delivery and market trends. To excel in this role, the ideal candidate will possess: Experience in Managing a contract within the social housing sector Experience in Budget management Experience in performance reporting Experience in People Management Ability to provide evidence of contract performance and efficiency Workable technical knowledge of social housing repairs and maintenance This position offers more than just a competitive salary. It provides the chance to work with a dedicated team of professionals who share a commitment to improving social housing. The role also offers opportunities for professional growth and development, ensuring that your career continues to progress. If you are ready to bring your expertise to a role that makes a real difference, this could be the perfect fit. Take the next step in your career and contribute to a cause that truly matters. If you are interested in this position please apply with your CV or call Ryan Smart on (phone number removed) to discuss further. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Housing Services Manager Birmingham 6-month fixed term 25.71 an hour About the Role: Sellick Partnership is working with a respected housing association to recruit an experienced Housing Services Manager . This leadership role focuses on delivering high-quality housing services, ensuring compliance, managing budgets, and building strong partnerships-especially within Supported Exempt Accommodation. Key Responsibilities of the Housing Services Manager: Strategic Leadership: Build relationships with local stakeholders and promote service accessibility. Represent the service in strategic forums to enhance visibility. Housing Operations: Oversee repairs, compliance, voids, and tenancy management. Ensure properties meet safety and quality standards. Collaborate with internal teams and lease partners. Participate in out-of-hours rota. Financial Management: Manage budgets, monitor income/expenditure, and promote value for money. Support staff in understanding financial impact and seek additional funding. The successful Housing Services Manager will have: Proven leadership across multiple sites Strong knowledge of housing law and supported housing Experience with safeguarding and vulnerable groups Please apply direct, or speak to Chrissie at the Derby Office for more information Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Sep 01, 2025
Contract
Housing Services Manager Birmingham 6-month fixed term 25.71 an hour About the Role: Sellick Partnership is working with a respected housing association to recruit an experienced Housing Services Manager . This leadership role focuses on delivering high-quality housing services, ensuring compliance, managing budgets, and building strong partnerships-especially within Supported Exempt Accommodation. Key Responsibilities of the Housing Services Manager: Strategic Leadership: Build relationships with local stakeholders and promote service accessibility. Represent the service in strategic forums to enhance visibility. Housing Operations: Oversee repairs, compliance, voids, and tenancy management. Ensure properties meet safety and quality standards. Collaborate with internal teams and lease partners. Participate in out-of-hours rota. Financial Management: Manage budgets, monitor income/expenditure, and promote value for money. Support staff in understanding financial impact and seek additional funding. The successful Housing Services Manager will have: Proven leadership across multiple sites Strong knowledge of housing law and supported housing Experience with safeguarding and vulnerable groups Please apply direct, or speak to Chrissie at the Derby Office for more information Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Void Property Repairs Manager Required To Join Industry Leading & highly Reputable Housing Association based in the Louth, Mablethorpe, Alford, Horncastle, Boston and Skegness area. My client is looking for a experienced and professional Void property repairs maintenance to lead a team of multi skilled trades operatives to deliver property repairs and maintenance across the region. I will be in charge of day to day operations, driving performance, supporting the teams development and ensuring compliance is met as will a strong focus on customer service. You will make sure that decisions are made with customers values at heart and build trust in the quality of the repairs and maintenance service. Main Duties: Lead day-to-day delivery of property repairs and maintenance services, ensuring safety, quality, and efficiency. Champion a customer-first approach-owning service delivery and resolving complaints early. Manage team performance through coaching, 1:1s, and development using tools like the Multi Skill Framework. Ensure compliance with HSEQ and regulatory standards. Make informed local decisions aligned with customer needs, compliance requirements and value-for-money goals. Collaborate across teams and with contractors to deliver joined-up services. Promote sustainability goals and responsible resource use. Support change by communicating clearly, building resilience and helping the team adapt. Monitor team activity against budgets and KPIs, escalating risks and opportunities to your Localities Operations Manager. You'll be measured on success by: 95% of repairs and voids completed within target 85% first-time fix rate 95% customer satisfaction with repairs and estates High employee engagement and low voluntary turnover Delivery of improvements, cost-efficiency, and sustainability outcomes Salary: 48,526 per annum + Van + Fuel Card Benefits- Van and fuel card provided. 28 days holiday plus bank holidays. Pension scheme is matched with min contribution of 3% up to 6% so combined max would be 12% Interested? Call Sam Hayes on (phone number removed) or email (url removed) INDPS
Sep 01, 2025
Full time
Void Property Repairs Manager Required To Join Industry Leading & highly Reputable Housing Association based in the Louth, Mablethorpe, Alford, Horncastle, Boston and Skegness area. My client is looking for a experienced and professional Void property repairs maintenance to lead a team of multi skilled trades operatives to deliver property repairs and maintenance across the region. I will be in charge of day to day operations, driving performance, supporting the teams development and ensuring compliance is met as will a strong focus on customer service. You will make sure that decisions are made with customers values at heart and build trust in the quality of the repairs and maintenance service. Main Duties: Lead day-to-day delivery of property repairs and maintenance services, ensuring safety, quality, and efficiency. Champion a customer-first approach-owning service delivery and resolving complaints early. Manage team performance through coaching, 1:1s, and development using tools like the Multi Skill Framework. Ensure compliance with HSEQ and regulatory standards. Make informed local decisions aligned with customer needs, compliance requirements and value-for-money goals. Collaborate across teams and with contractors to deliver joined-up services. Promote sustainability goals and responsible resource use. Support change by communicating clearly, building resilience and helping the team adapt. Monitor team activity against budgets and KPIs, escalating risks and opportunities to your Localities Operations Manager. You'll be measured on success by: 95% of repairs and voids completed within target 85% first-time fix rate 95% customer satisfaction with repairs and estates High employee engagement and low voluntary turnover Delivery of improvements, cost-efficiency, and sustainability outcomes Salary: 48,526 per annum + Van + Fuel Card Benefits- Van and fuel card provided. 28 days holiday plus bank holidays. Pension scheme is matched with min contribution of 3% up to 6% so combined max would be 12% Interested? Call Sam Hayes on (phone number removed) or email (url removed) INDPS
Void Property Repairs Manager Required To Join Industry Leading & highly Reputable Housing Association based in the Northampton, Corby, Kettering, Lutterworth or Market Harborough area. My client is looking for a experienced and professional Void property repairs maintenance to lead a team of multi skilled trades operatives to deliver property repairs and maintenance across the region. I will be in charge of day to day operations, driving performance, supporting the teams development and ensuring compliance is met as will a strong focus on customer service. You will make sure that decisions are made with customers values at heart and build trust in the quality of the repairs and maintenance service. Main Duties: Lead day-to-day delivery of property repairs and maintenance services, ensuring safety, quality, and efficiency. Champion a customer-first approach-owning service delivery and resolving complaints early. Manage team performance through coaching, 1:1s, and development using tools like the Multi Skill Framework. Ensure compliance with HSEQ and regulatory standards. Make informed local decisions aligned with customer needs, compliance requirements and value-for-money goals. Collaborate across teams and with contractors to deliver joined-up services. Promote sustainability goals and responsible resource use. Support change by communicating clearly, building resilience and helping the team adapt. Monitor team activity against budgets and KPIs, escalating risks and opportunities to your Localities Operations Manager. You'll be measured on success by: 95% of repairs and voids completed within target 85% first-time fix rate 95% customer satisfaction with repairs and estates High employee engagement and low voluntary turnover Delivery of improvements, cost-efficiency, and sustainability outcomes Salary: 48,526 per annum + Van + Fuel Card Benefits- Van and fuel card provided. 28 days holiday plus bank holidays. Pension scheme is matched with min contribution of 3% up to 6% so combined max would be 12% Interested? Call Sam Hayes on (phone number removed) or email (url removed) INDPS
Sep 01, 2025
Full time
Void Property Repairs Manager Required To Join Industry Leading & highly Reputable Housing Association based in the Northampton, Corby, Kettering, Lutterworth or Market Harborough area. My client is looking for a experienced and professional Void property repairs maintenance to lead a team of multi skilled trades operatives to deliver property repairs and maintenance across the region. I will be in charge of day to day operations, driving performance, supporting the teams development and ensuring compliance is met as will a strong focus on customer service. You will make sure that decisions are made with customers values at heart and build trust in the quality of the repairs and maintenance service. Main Duties: Lead day-to-day delivery of property repairs and maintenance services, ensuring safety, quality, and efficiency. Champion a customer-first approach-owning service delivery and resolving complaints early. Manage team performance through coaching, 1:1s, and development using tools like the Multi Skill Framework. Ensure compliance with HSEQ and regulatory standards. Make informed local decisions aligned with customer needs, compliance requirements and value-for-money goals. Collaborate across teams and with contractors to deliver joined-up services. Promote sustainability goals and responsible resource use. Support change by communicating clearly, building resilience and helping the team adapt. Monitor team activity against budgets and KPIs, escalating risks and opportunities to your Localities Operations Manager. You'll be measured on success by: 95% of repairs and voids completed within target 85% first-time fix rate 95% customer satisfaction with repairs and estates High employee engagement and low voluntary turnover Delivery of improvements, cost-efficiency, and sustainability outcomes Salary: 48,526 per annum + Van + Fuel Card Benefits- Van and fuel card provided. 28 days holiday plus bank holidays. Pension scheme is matched with min contribution of 3% up to 6% so combined max would be 12% Interested? Call Sam Hayes on (phone number removed) or email (url removed) INDPS
A great opportunity has become available for an enthusiastic Supervisor to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Woking, you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £38,000 - £40,000 and excellent benefits.
Mountjoy is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England.
With a focus on delivering exceptional service to our clients and customers, this position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace.
Our Company values
We take pride in everything we do - Which means we expect all our employees to:
Present a professional appearance at all times
Keep your vehicle clean and tidy at all times
Keep your work area safe, tidy and well organised
Deliver a high standard of work at all times
We have Integrity, built-in
Our Company Benefits:
31 days annual leave rising to 36 days with length of service (including bank holidays)
We offer a flexible scheme to buy or sell up to 5 days of annual leave per year
Company sick pay after 12 months length of service/after probation
Life Insurance
Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice
Cycle to Work Scheme
Discounted Gym Membership
Employee recognition scheme
Length of Service Rewards
Childcare voucher scheme
Defined contribution Pension Scheme of 8% (5% Employer and 3% Employee)
Our Employee Assistance Programme to support all staff
You will be issued your own company vehicle and fuel card
Full uniform and safety equipment is provided
Access to a tool loan for all trade staff
Refer a Friend scheme
Key responsibilities as our Supervisor will include:
Reporting accidents and damage when it occurs, keeping the vehicle maintained, clean and tidy. Having suitable van stock, which is being replenished, and that they are using materials and equipment efficiently
Escalating to the Contract Manager any serious events or occurrences that need to be addressed urgently, and highlight key issues, trends or issues that could affect service delivery performance longer term if not addressed
Being accountable for the jobs you manage, supporting the Operations Centre when pulled upon to deal with technical queries or general issues
Scoping and surveying work such as Voids, Bathrooms and Kitchens providing clear detail so the job can be coded up using Schedule of Rates
Understanding each toolbox talk topic and delivering confidently yourself, ensuring that operatives attend when required
Reinforcing the Health and Safety culture by ensuring that company practices and policies are being followed and adhered to by you and others in the field, undertaking documented observations, highlighting issues and trends as they occur
Providing escalation as part of an out of hours service, attending site where requested
What we are looking for in our Supervisor:
A technical expert for associated works, providing efficient and effective solutions where required
Possess interpersonal skills and the ability to communicate at all levels in a professional manner being able to challenge and be challenged
Proficient in MS Office to an intermediate level and the ability to use an IT system for job management understanding how it functions and interacts with other systems
Technical building knowledge of working methods, practices, procedures, processes, regulations, and legislation
Knowledgeable of the materials and methods used in the construction and building maintenance industry
NVQ or equivalent in trade specific
SSSTS Health and Safety (Desirable)
Scaffold Inspector course (Desirable)
Have a full driving licence
If you feel you have the skills and experience to become our Supervisor then please click “apply” now – We’d love to hear from you!
Mountjoy is an Equal Opportunities employer and a member of the Disability Confident Scheme. We are also a member of the Hampshire Construction Training Association.
It is a further requirement that all staff must pass a DBS check
Feb 03, 2023
Permanent
A great opportunity has become available for an enthusiastic Supervisor to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Woking, you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £38,000 - £40,000 and excellent benefits.
Mountjoy is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England.
With a focus on delivering exceptional service to our clients and customers, this position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace.
Our Company values
We take pride in everything we do - Which means we expect all our employees to:
Present a professional appearance at all times
Keep your vehicle clean and tidy at all times
Keep your work area safe, tidy and well organised
Deliver a high standard of work at all times
We have Integrity, built-in
Our Company Benefits:
31 days annual leave rising to 36 days with length of service (including bank holidays)
We offer a flexible scheme to buy or sell up to 5 days of annual leave per year
Company sick pay after 12 months length of service/after probation
Life Insurance
Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice
Cycle to Work Scheme
Discounted Gym Membership
Employee recognition scheme
Length of Service Rewards
Childcare voucher scheme
Defined contribution Pension Scheme of 8% (5% Employer and 3% Employee)
Our Employee Assistance Programme to support all staff
You will be issued your own company vehicle and fuel card
Full uniform and safety equipment is provided
Access to a tool loan for all trade staff
Refer a Friend scheme
Key responsibilities as our Supervisor will include:
Reporting accidents and damage when it occurs, keeping the vehicle maintained, clean and tidy. Having suitable van stock, which is being replenished, and that they are using materials and equipment efficiently
Escalating to the Contract Manager any serious events or occurrences that need to be addressed urgently, and highlight key issues, trends or issues that could affect service delivery performance longer term if not addressed
Being accountable for the jobs you manage, supporting the Operations Centre when pulled upon to deal with technical queries or general issues
Scoping and surveying work such as Voids, Bathrooms and Kitchens providing clear detail so the job can be coded up using Schedule of Rates
Understanding each toolbox talk topic and delivering confidently yourself, ensuring that operatives attend when required
Reinforcing the Health and Safety culture by ensuring that company practices and policies are being followed and adhered to by you and others in the field, undertaking documented observations, highlighting issues and trends as they occur
Providing escalation as part of an out of hours service, attending site where requested
What we are looking for in our Supervisor:
A technical expert for associated works, providing efficient and effective solutions where required
Possess interpersonal skills and the ability to communicate at all levels in a professional manner being able to challenge and be challenged
Proficient in MS Office to an intermediate level and the ability to use an IT system for job management understanding how it functions and interacts with other systems
Technical building knowledge of working methods, practices, procedures, processes, regulations, and legislation
Knowledgeable of the materials and methods used in the construction and building maintenance industry
NVQ or equivalent in trade specific
SSSTS Health and Safety (Desirable)
Scaffold Inspector course (Desirable)
Have a full driving licence
If you feel you have the skills and experience to become our Supervisor then please click “apply” now – We’d love to hear from you!
Mountjoy is an Equal Opportunities employer and a member of the Disability Confident Scheme. We are also a member of the Hampshire Construction Training Association.
It is a further requirement that all staff must pass a DBS check
Contract Manager
Industry - Repairs and Voids
Location - Lewisham
Salary - Up to £55,000
Job Description
Daniel Owen are proud to be partnered with a large growing property maintenance company in the South East area. This is an exciting opportunity to join a company with an aggressive growth plan.
They are looking for a Contract Manager to come on board and manage the Repairs and Voids contracts in the Lewisham areas. Working closely with the Operations Manager, you will manage the day-to-day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement.
Daily responsibilities for the successful Area Manager will include:
You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio.
Manage the development and performance of all contract operations and establish and maintain relationships.
Ensure a high standard of service delivery of both directly delivered and subcontracted services.
Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion.
Ensure you area managing the operatives/supervisaors day to day, conducting tool-box talks and performance reviews
Have experience of overseeing Repairs, planned and voids contracts
Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies.
Experience managing all the void and responsive repairs projects.
To recruit and develop a team including tradesman, local contractors able to refirb/re-model void properties.
Able to price and programme works from drawings, organising labour and materials etc.
Regularly review service delivery.
Requirements for the role:
You will have a proven track record and experience of managing reactive, voids and major works projects.
The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
Social Housing, Local authority or contractor experience is a must.
LON123
Feb 03, 2023
Permanent
Contract Manager
Industry - Repairs and Voids
Location - Lewisham
Salary - Up to £55,000
Job Description
Daniel Owen are proud to be partnered with a large growing property maintenance company in the South East area. This is an exciting opportunity to join a company with an aggressive growth plan.
They are looking for a Contract Manager to come on board and manage the Repairs and Voids contracts in the Lewisham areas. Working closely with the Operations Manager, you will manage the day-to-day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement.
Daily responsibilities for the successful Area Manager will include:
You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio.
Manage the development and performance of all contract operations and establish and maintain relationships.
Ensure a high standard of service delivery of both directly delivered and subcontracted services.
Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion.
Ensure you area managing the operatives/supervisaors day to day, conducting tool-box talks and performance reviews
Have experience of overseeing Repairs, planned and voids contracts
Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies.
Experience managing all the void and responsive repairs projects.
To recruit and develop a team including tradesman, local contractors able to refirb/re-model void properties.
Able to price and programme works from drawings, organising labour and materials etc.
Regularly review service delivery.
Requirements for the role:
You will have a proven track record and experience of managing reactive, voids and major works projects.
The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
Social Housing, Local authority or contractor experience is a must.
LON123
Contract Manager – Maintenance
Cookstown
£35,000 per annum plus car + Package
J4210
Our client are looking for a Contract Manager to come on board and manage all the responsive repairs and voids contracts. Working closely with the Senior Contract Manager, you will manage the day to day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement.
Daily responsibilities for the successful Contract Manager will include:
* You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio
* Manage the development and performance of all contract operations, and establish and maintain relationships
* Ensure a high standard of service delivery of both directly delivered and subcontracted services
* Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion.
* Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies.
* Experience managing all the void and responsive repairs projects
Requirements for the role:
* You will have a proven track record and experience of managing reactive maintenance projects
* The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
Benefits
Our client is offering a permanent position with a company car and package
Nov 09, 2020
Permanent
Contract Manager – Maintenance
Cookstown
£35,000 per annum plus car + Package
J4210
Our client are looking for a Contract Manager to come on board and manage all the responsive repairs and voids contracts. Working closely with the Senior Contract Manager, you will manage the day to day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement.
Daily responsibilities for the successful Contract Manager will include:
* You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio
* Manage the development and performance of all contract operations, and establish and maintain relationships
* Ensure a high standard of service delivery of both directly delivered and subcontracted services
* Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion.
* Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies.
* Experience managing all the void and responsive repairs projects
Requirements for the role:
* You will have a proven track record and experience of managing reactive maintenance projects
* The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
Benefits
Our client is offering a permanent position with a company car and package
Operations Manager - Social Housing Repairs & Maintenance Contracts
Southwest Based
£38,000-£42000 plus package.....
My client is a leading regional contractor operating within the Social Housing repairs and maintenance sector. Due to continued expansion, they currently have an exciting opportunity for an Operations Manager to join their highly successful team in Gloucester.
Reporting to the Regional Director, the Operations Manager will be responsible for overseeing teams delivering Reactive Maintenance and Voids contracts for 3 x Housing Association clients, ensuring teams achieve targets relating to KPI's and SLA's, Health & Safety, first time fix and materials targets.
We are looking for an experienced and competent Branch Manager / Contract Manager / Operations Manager with solid experience of running a mobile workforce, delivering a repairs or refurbishment service within Social Housing.
You will be an effective leader with the ability to develop a highly talented and motivated team, whilst building strong relationships with internal business functions, stakeholders, customers, consultants and the wider supply chain.
Operations Manager Responsibilities:
* Lead and manage all operational activities ensuring that works are delivered on time, in full, in compliance with codes of practice, BOP and current statutory legislation.
* Develop and maintain processes within the company, engaging the clients in a culture of collaborative working focused on continual improvement.
* Maintain and promote effective relationships at all levels with the client, focusing staff on performance, best value and established best operating practices.
* Ensure the delivery team effectively delivers work through a comprehensive quality assurance system including contract administration and proactive budget monitoring
* Business technical lead including consulting with business development and bids teams, client competitive dialogue and bid presentations
* Delivering partnering as a business strategy.
* Continually improve business and branch performance.
* To promote development and training for all staff within branch and promote a culture of employee empowerment.
* Ensure capital employed and other key financial ratios are achieved and improved.
* Ensure that branch and production costs are within targets.
Operations Manager Experience
* Understanding of strategic and operational processes within social housing property services contracts
* Experience of working at a strategic level, developing and implementing continuous improvement
* Ability to set and measure targets
* Strong IT skills
* Strong management skills and the ability to motivate a team at all levels
* Ability to be innovative and creative to resolve complex issues
Salary & Benefits
You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary along with the long term opportunity for career progression.
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today.
Hunt 4 Technical are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Hunt 4 Technical acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Nov 09, 2020
Permanent
Operations Manager - Social Housing Repairs & Maintenance Contracts
Southwest Based
£38,000-£42000 plus package.....
My client is a leading regional contractor operating within the Social Housing repairs and maintenance sector. Due to continued expansion, they currently have an exciting opportunity for an Operations Manager to join their highly successful team in Gloucester.
Reporting to the Regional Director, the Operations Manager will be responsible for overseeing teams delivering Reactive Maintenance and Voids contracts for 3 x Housing Association clients, ensuring teams achieve targets relating to KPI's and SLA's, Health & Safety, first time fix and materials targets.
We are looking for an experienced and competent Branch Manager / Contract Manager / Operations Manager with solid experience of running a mobile workforce, delivering a repairs or refurbishment service within Social Housing.
You will be an effective leader with the ability to develop a highly talented and motivated team, whilst building strong relationships with internal business functions, stakeholders, customers, consultants and the wider supply chain.
Operations Manager Responsibilities:
* Lead and manage all operational activities ensuring that works are delivered on time, in full, in compliance with codes of practice, BOP and current statutory legislation.
* Develop and maintain processes within the company, engaging the clients in a culture of collaborative working focused on continual improvement.
* Maintain and promote effective relationships at all levels with the client, focusing staff on performance, best value and established best operating practices.
* Ensure the delivery team effectively delivers work through a comprehensive quality assurance system including contract administration and proactive budget monitoring
* Business technical lead including consulting with business development and bids teams, client competitive dialogue and bid presentations
* Delivering partnering as a business strategy.
* Continually improve business and branch performance.
* To promote development and training for all staff within branch and promote a culture of employee empowerment.
* Ensure capital employed and other key financial ratios are achieved and improved.
* Ensure that branch and production costs are within targets.
Operations Manager Experience
* Understanding of strategic and operational processes within social housing property services contracts
* Experience of working at a strategic level, developing and implementing continuous improvement
* Ability to set and measure targets
* Strong IT skills
* Strong management skills and the ability to motivate a team at all levels
* Ability to be innovative and creative to resolve complex issues
Salary & Benefits
You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary along with the long term opportunity for career progression.
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today.
Hunt 4 Technical are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Hunt 4 Technical acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
The Company
You will be joining a major MOD housing contract providing housing maintenance, response and voids across North West London.
The Role
You will manage operational & commercial performance within an area of responsibility to support delivery of the contract. You will be required to lead, manage and mentor the team, to drive exemplary performance in collaboration with the supply chain, managers and key stakeholders.
You will have responsibility for 2 direct reports supervisors and 25 indirect engineers/scheduling team.
Could this be for you?
Previous experience in a operational management role within a housing environment is essential.
HNC or equivalent, Electrical Engineering or Construction related discipline or equivalent experience
H&S qualification
Why apply?
£50-60k + bonus and car package/allowance
Government funded defence housing contract
Excellent long term career prospects
To phone number and ask for Robin
Sep 09, 2020
Permanent
The Company
You will be joining a major MOD housing contract providing housing maintenance, response and voids across North West London.
The Role
You will manage operational & commercial performance within an area of responsibility to support delivery of the contract. You will be required to lead, manage and mentor the team, to drive exemplary performance in collaboration with the supply chain, managers and key stakeholders.
You will have responsibility for 2 direct reports supervisors and 25 indirect engineers/scheduling team.
Could this be for you?
Previous experience in a operational management role within a housing environment is essential.
HNC or equivalent, Electrical Engineering or Construction related discipline or equivalent experience
H&S qualification
Why apply?
£50-60k + bonus and car package/allowance
Government funded defence housing contract
Excellent long term career prospects
To phone number and ask for Robin
Maintenance Supervisor required ASAP based in Coventry.
This role is on a fixed term contract for 6 months.
You will be required to manage the deployment, operation and performance of a team of engineers, contractors and resources to deliver works, repairs and full refurbishments on time, in accordance with agreed Customer Service Standards and to the specified quality.
To assist Maintenance Operations Managers in the effective management including effective communication with employees, external contractors and suppliers.
To take day to day responsibility for the delivery of excellent operational field performance.
Ensuring that both directly employed and subcontracted resources are supervised and motivated to deliver cost effective, high quality, customer focused outputs, whilst managing Health and Safety effectively.
Highly experienced in void and refurbishment projects the successful candidate will have a rounded knowledge of the social housing industry especially in empty properties and repairs. The candidate will have experience of liaising at all levels and have good interpersonal skills.
The candidate will be the operational front and manage a high-profile void project with the delivery of high specification voids through an assigned team of engineers, Contractors and appropriate resources up to the required standard.
If this position sounds of interest, and you have the relevant qualifications and experience, please don't hesitate to contact me at (url removed), or call Jack at Service Care Construction on (phone number removed)
Sep 09, 2020
Maintenance Supervisor required ASAP based in Coventry.
This role is on a fixed term contract for 6 months.
You will be required to manage the deployment, operation and performance of a team of engineers, contractors and resources to deliver works, repairs and full refurbishments on time, in accordance with agreed Customer Service Standards and to the specified quality.
To assist Maintenance Operations Managers in the effective management including effective communication with employees, external contractors and suppliers.
To take day to day responsibility for the delivery of excellent operational field performance.
Ensuring that both directly employed and subcontracted resources are supervised and motivated to deliver cost effective, high quality, customer focused outputs, whilst managing Health and Safety effectively.
Highly experienced in void and refurbishment projects the successful candidate will have a rounded knowledge of the social housing industry especially in empty properties and repairs. The candidate will have experience of liaising at all levels and have good interpersonal skills.
The candidate will be the operational front and manage a high-profile void project with the delivery of high specification voids through an assigned team of engineers, Contractors and appropriate resources up to the required standard.
If this position sounds of interest, and you have the relevant qualifications and experience, please don't hesitate to contact me at (url removed), or call Jack at Service Care Construction on (phone number removed)
Operations Manager – Slough - £55,000 - £60,000
Social Housing Recruitment are working with a community driven and passionate housing association, to search for an Operations Manager.
This role will report into the Head of Service and will play a leading role to manage the associations Direct Labour Organisation to motivate staff to provide the highest levels of service to its residents and communities. With ambitious growth plans, along with their unrivalled approach to deliver sustainable housing and affordable rent services, this is an exceptional opportunity to work for a forward-thinking organisation fuelled by its values.
Key responsibilities of the Operations Manager include:
* Monitoring, motivating, and managing the inhouse DLO.
* Monitoring performance of partnering contractors and ensure KPI’s around responsive repairs and voids are being met.
* Monitoring budgets with contractors, responsive repairs and voids.
* Providing customer care services to tenants and following policies and procedures in terms of complaints.
The successful Operations Manager will possess:
* The ability to inspire, motivate and direct a diverse and professional workforce to achieve a high quality, value driven team.
* A pro-active and customer focused approach to the Repairs and Maintenance service provided.
* An innovative and dynamic view on the current Repairs and Maintenance procedures.
* Experience of managing a range of stakeholder relationships, establishing shared goals in pursuing tangible delivery of agreed objectives.
In return, the successful candidate will receive a salary up to £60,000 plus 25 days annual + BH, pension scheme, agile working, childcare vouchers, commitment to CPD, free parking on site and much more. This is an urgent requirement and we have interview availability over the coming 2 weeks.
With the ability to make an impact from day one, this is a unique position and an incredible career opportunity. If you are interested in discussing this further, please apply today.
If you would like to discuss further, please contact Daisy McLachlan on (phone number removed) or email (url removed) for an informal and confidential discussion
Aug 14, 2020
Permanent
Operations Manager – Slough - £55,000 - £60,000
Social Housing Recruitment are working with a community driven and passionate housing association, to search for an Operations Manager.
This role will report into the Head of Service and will play a leading role to manage the associations Direct Labour Organisation to motivate staff to provide the highest levels of service to its residents and communities. With ambitious growth plans, along with their unrivalled approach to deliver sustainable housing and affordable rent services, this is an exceptional opportunity to work for a forward-thinking organisation fuelled by its values.
Key responsibilities of the Operations Manager include:
* Monitoring, motivating, and managing the inhouse DLO.
* Monitoring performance of partnering contractors and ensure KPI’s around responsive repairs and voids are being met.
* Monitoring budgets with contractors, responsive repairs and voids.
* Providing customer care services to tenants and following policies and procedures in terms of complaints.
The successful Operations Manager will possess:
* The ability to inspire, motivate and direct a diverse and professional workforce to achieve a high quality, value driven team.
* A pro-active and customer focused approach to the Repairs and Maintenance service provided.
* An innovative and dynamic view on the current Repairs and Maintenance procedures.
* Experience of managing a range of stakeholder relationships, establishing shared goals in pursuing tangible delivery of agreed objectives.
In return, the successful candidate will receive a salary up to £60,000 plus 25 days annual + BH, pension scheme, agile working, childcare vouchers, commitment to CPD, free parking on site and much more. This is an urgent requirement and we have interview availability over the coming 2 weeks.
With the ability to make an impact from day one, this is a unique position and an incredible career opportunity. If you are interested in discussing this further, please apply today.
If you would like to discuss further, please contact Daisy McLachlan on (phone number removed) or email (url removed) for an informal and confidential discussion
Contracts Manager (Repairs)
Maidstone, Kent
£56,000
Background
Our client is excited to be setting out their next chapter. They have grown significantly over the past few years, building quality homes and investing in their local communities. Their ambition is to be the landlord of choice in Maidstone and mid Kent therefore they recognise that they need to continue to focus and strengthen their foundations to ensure their buildings are safe and they provide an excellent customer experience.
Following the launch of their new Corporate Plan and Operations Service Strategy, now is an exciting time to be joining them. You will be part of a newly structured Property team in their Operations directorate and play a key role in shaping their future.
What you'll be doing
As Contracts Manager, you will manage the contracts in the Property department through the contract management framework. You will have responsibility for the application of excellent governance across all contracts, ensuring they are effective, responsive, deliver value for money and are compliant with best practice, regulatory and statutory requirements.
You will be the point of contact for the response repair, voids and planned work contracts. You will lead on contract relationship management with contractors, consultants, customers, and stakeholders.
More about you. What can you bring?
They are looking for an individual that has a clear focus on performance – managing colleagues effectively, developing and growing the people around you. You will be driven, collaborative, a team player and want to do the right thing and do it to a high standard.
You will have extensive experience in the delivery of planned and responsive maintenance services and property investment. You will have commercial awareness and experience of robust contract management.
When and where you'll be doing it
You will enjoy a 37 hour working week and earn an annual salary of circa £56,000 dependent upon your knowledge, skills and experience.
Our client’s head office is in central Maidstone where you will be based in their new modern and bright office space which offers creative, collaborative and flexible ways of working.
What will you get in return?
Creating an environment which enables their people to thrive is crucial for them and their Total Reward package goes beyond your salary, designed to support you throughout your working life here.
You’ll get:
*
28 days annual leave per year (plus bank holidays)
*
Company Pension contribution and life assurance
*
Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
*
An annual Wellbeing Fund
Closing Date: Monday 10 August at Midnight
Interviews: w/c Monday 17 August
Jul 23, 2020
Permanent
Contracts Manager (Repairs)
Maidstone, Kent
£56,000
Background
Our client is excited to be setting out their next chapter. They have grown significantly over the past few years, building quality homes and investing in their local communities. Their ambition is to be the landlord of choice in Maidstone and mid Kent therefore they recognise that they need to continue to focus and strengthen their foundations to ensure their buildings are safe and they provide an excellent customer experience.
Following the launch of their new Corporate Plan and Operations Service Strategy, now is an exciting time to be joining them. You will be part of a newly structured Property team in their Operations directorate and play a key role in shaping their future.
What you'll be doing
As Contracts Manager, you will manage the contracts in the Property department through the contract management framework. You will have responsibility for the application of excellent governance across all contracts, ensuring they are effective, responsive, deliver value for money and are compliant with best practice, regulatory and statutory requirements.
You will be the point of contact for the response repair, voids and planned work contracts. You will lead on contract relationship management with contractors, consultants, customers, and stakeholders.
More about you. What can you bring?
They are looking for an individual that has a clear focus on performance – managing colleagues effectively, developing and growing the people around you. You will be driven, collaborative, a team player and want to do the right thing and do it to a high standard.
You will have extensive experience in the delivery of planned and responsive maintenance services and property investment. You will have commercial awareness and experience of robust contract management.
When and where you'll be doing it
You will enjoy a 37 hour working week and earn an annual salary of circa £56,000 dependent upon your knowledge, skills and experience.
Our client’s head office is in central Maidstone where you will be based in their new modern and bright office space which offers creative, collaborative and flexible ways of working.
What will you get in return?
Creating an environment which enables their people to thrive is crucial for them and their Total Reward package goes beyond your salary, designed to support you throughout your working life here.
You’ll get:
*
28 days annual leave per year (plus bank holidays)
*
Company Pension contribution and life assurance
*
Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
*
An annual Wellbeing Fund
Closing Date: Monday 10 August at Midnight
Interviews: w/c Monday 17 August
We are on the lookout for a Customer Perfomance Manager to be involved at strategic management level of a newly won integrated maintenance contract on behalf of our client, a reputable national property services contractor.
This person will be responsible for the Continuous Improvement of the PPP / PPV repairs and voids service through the management and supervision of the planning and administration teams. This person will monitor, analyse and report key KPI's and use the data create and deliver strategies to constantly improve the performance and customer experience of the service. The successful candidate will be responsilbe for the full customer journey, complaints and community impact.
• Responsible for the delivery of a high quality commercial service, focused on business outcomes and solutions and the engagement of customers and staff
• Develop tailored strategies for the business to actively support and drive forward business objectives. This is done through close working relationships and credibility
• Driving Contract Performance through the delivery of effective planning and administration management
• Responsible for the management of communications and effective resolution of customer complaints
• Accountable for the productivity and cost effectiveness of the Repairs and Voids planning Centre, designing, implementing and constantly improving operational processes to achieve business objectives
• Ensure contact centre operational requirements are met and maintained within budget and on time, developing and managing an effective repairs, diagnosis, appointments and ordering service
• Build and develop performance reports for statistical analysis to be used for daily, monthly and annual strategic operations and development management
On offer is the opportunity to join and progress on a large, secure long term contract for highly reputable contractor with a very competitive salary and package.
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer
Jul 14, 2020
Permanent
We are on the lookout for a Customer Perfomance Manager to be involved at strategic management level of a newly won integrated maintenance contract on behalf of our client, a reputable national property services contractor.
This person will be responsible for the Continuous Improvement of the PPP / PPV repairs and voids service through the management and supervision of the planning and administration teams. This person will monitor, analyse and report key KPI's and use the data create and deliver strategies to constantly improve the performance and customer experience of the service. The successful candidate will be responsilbe for the full customer journey, complaints and community impact.
• Responsible for the delivery of a high quality commercial service, focused on business outcomes and solutions and the engagement of customers and staff
• Develop tailored strategies for the business to actively support and drive forward business objectives. This is done through close working relationships and credibility
• Driving Contract Performance through the delivery of effective planning and administration management
• Responsible for the management of communications and effective resolution of customer complaints
• Accountable for the productivity and cost effectiveness of the Repairs and Voids planning Centre, designing, implementing and constantly improving operational processes to achieve business objectives
• Ensure contact centre operational requirements are met and maintained within budget and on time, developing and managing an effective repairs, diagnosis, appointments and ordering service
• Build and develop performance reports for statistical analysis to be used for daily, monthly and annual strategic operations and development management
On offer is the opportunity to join and progress on a large, secure long term contract for highly reputable contractor with a very competitive salary and package.
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer
Quantity Surveyor – Main Contractor
Housing Repairs & Mainteance (R&M)
Hammersmith
£45-55k + Benefits
We are currently looking for a Quantity Surveyor, on behalf of our client, the highly reputable housing maintenance division of a national top 10 Main Contractor
Our client delivers a day to day repairs and voids service for their RSL / HA clients and are looking for an Quantity Surveyor who can deliver on the commercial elements of one of their partnerships in London. If you are a Quantity Surveyor with experience in the housing maintenance sector this could be the exciting opportunity you’ve been looking for.
As an Quantity Surveyor for our client, your responsibilities will include:
SOR coding and invoicing
Cost Management
Supporting operations team regarding costs
Negotiating invoice queries with client
Check and approve subcontractor claims for payment
Liaise with subcontractors to resolve queries
Assess and issue cost variations to contract
Update and maintain commercial records
Assist with contract valuations
Assist with monthly cost/value variations
In conjunction with the Commercial Manager, submit and agree final accounts
Preferences for this role:
3+ years experience in a Quantity Surveying role
Housing Maintenance / R&M experience
Proven negotiation/communication skills.
If you are interested in the role mentioned above, please apply via the link or email (url removed)
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer
Jul 14, 2020
Permanent
Quantity Surveyor – Main Contractor
Housing Repairs & Mainteance (R&M)
Hammersmith
£45-55k + Benefits
We are currently looking for a Quantity Surveyor, on behalf of our client, the highly reputable housing maintenance division of a national top 10 Main Contractor
Our client delivers a day to day repairs and voids service for their RSL / HA clients and are looking for an Quantity Surveyor who can deliver on the commercial elements of one of their partnerships in London. If you are a Quantity Surveyor with experience in the housing maintenance sector this could be the exciting opportunity you’ve been looking for.
As an Quantity Surveyor for our client, your responsibilities will include:
SOR coding and invoicing
Cost Management
Supporting operations team regarding costs
Negotiating invoice queries with client
Check and approve subcontractor claims for payment
Liaise with subcontractors to resolve queries
Assess and issue cost variations to contract
Update and maintain commercial records
Assist with contract valuations
Assist with monthly cost/value variations
In conjunction with the Commercial Manager, submit and agree final accounts
Preferences for this role:
3+ years experience in a Quantity Surveying role
Housing Maintenance / R&M experience
Proven negotiation/communication skills.
If you are interested in the role mentioned above, please apply via the link or email (url removed)
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer
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