265 jobs found

Title: Resident Liaison Officer Contract Type: 12-month FTC, 35 hours Salary: 33,688 - 37,093 (Regional salary), dependant on experience Reporting Office: Manchester, Trafford Working Location: Delamere site office, with occasional travel to the Winsford site office Persona: Site Based Closing Date: 01/09/2026 Interview Date: TBC NB: For the purpose of this advertisement, this position is being advertised as Resident Liaison Officer. The official L&Q job title for this role is Communities Coordinator. Please click here for the role profile - Communities Coordinator role profile (1).docx Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Join our Communities Team at L&Q: We are looking for an engaging, personable and resilient Resident Liaison Officer to join our busy site-based team supporting residents throughout remedial works, redevelopment and regeneration projects. The role will work closely with our Communities Manager, project teams, contractors and stakeholders to ensure residents are well informed, supported and engaged throughout the lifecycle of projects. The role sits within our Property and Investment division and plays a key role in delivering a customer-first approach, ensuring strong communication and positive resident experiences. If this sounds like you, we would love for you to apply! Your impact in the role: Act as the first point of contact for residents on regeneration, redevelopment, remediation and community projects, providing clear, accurate and timely information. Build positive relationships with residents, contractors, project teams and external stakeholders to ensure effective communication and successful project delivery. Support residents throughout project works, including coordinating appointments, responding to enquiries, managing resident communications and handling complaints professionally and empathetically. Identify and support vulnerable residents, adapting communication methods where required and helping ensure individual needs are considered throughout project delivery. Assist with temporary rehousing activities where required, including communicating options, coordinating practical arrangements and supporting residents through the process. Attend resident meetings, consultation events and site-based meetings, helping to build trust, manage expectations and address concerns. Contribute to community engagement initiatives and projects that promote community cohesion, employment opportunities, training initiatives and resident participation. Maintain accurate records, project updates and management information, ensuring risks, issues and resident concerns are identified and escalated appropriately. Occasional work outside of normal working hours may be required for events, evening meetings and project activities. What you'll bring: Previous experience in resident liaison, housing, regeneration, construction, customer service or community engagement. Excellent communication skills, with the ability to explain complex information clearly and in plain English. A customer-focused and empathetic approach, particularly when supporting residents through challenging situations. Strong stakeholder management and relationship-building skills. Experience handling complaints and difficult conversations confidently and professionally. Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment. Strong written communication skills, including the ability to produce professional letters, emails and resident communications. Good IT skills across Microsoft Office and other business systems. A willingness to travel between sites and attend occasional evening or weekend meetings when required. We look forward to reviewing your application and hearing about the genuine experiences and skills you could bring to our organisation. L&Q reserve the right to not accept statements that exceed 500 words. About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.

Location: Lyndhurst Salary: 14.48 per hour Contract: Full-time, Permanent Working Hours: 37.5 hours per week Visa Sponsorship: This role does not offer eligibility for visa sponsorship. Working Hours The standard working hours are: Monday to Thursday: 8:30am - 5:15pm Friday: 8:30am - 4:45pm Shift patterns and flexibility will be discussed during the interview The Role We are looking for a professional, friendly and customer-focused Customer Service Officer ( Housing) to join the team in Lyndhurst. The successful candidate will be the first point of contact for customers accessing Housing Services, providing an efficient, high-quality and comprehensive information and advice service to members of the public, council employees and elected members. You will be responsible for handling a wide range of customer enquiries through various communication channels, including telephone, face-to-face and online/web-based services. Key Responsibilities Provide a first-class customer service through a range of communication channels, including telephone, face-to-face and web-based enquiries. Provide accurate information, assistance and guidance to customers regarding housing enquiries, using your knowledge and experience and accessing relevant information when required. Process customer payments, including cash, credit and debit card transactions. Record and respond appropriately to customer comments, compliments and complaints in line with agreed procedures. Deal with transactions for internal customers, including bookings. Undertake daily reconciliation duties as appropriate. Provide cover and support for colleagues within the team when required. Monitor and be aware of service performance indicators. Identify personal training and development needs and make recommendations to your line manager. Contribute to the continuous development of the Customer Services Team and Business Support Hub by assisting with the review and development of procedures alongside senior colleagues. Adapt to new technology and changing ways of working to support the delivery of high-quality customer services. Undertake any other duties reasonably requested by the line manager, in line with the grade and responsibilities of the post. Essential Skills and Experience The successful candidate will have: Excellent verbal and written communication skills. Experience working in a customer service environment. A good general education, including GCSEs or equivalent in Maths and English at Grade C or above. The ability to deal confidently and effectively with a wide range of customer enquiries. A polite, friendly and professional approach, with the ability to remain firm and confident when required. Experience handling cash transactions and processing credit and debit card payments. Excellent typing and data entry skills, with the ability to input information quickly and accurately while taking details from customers over the telephone or face-to-face. The ability to adapt to changing technology and new systems. Good working knowledge of Microsoft Word, Excel and Outlook. Experience of working effectively as part of a team. A flexible, supportive and positive approach to working with colleagues. The ability to maintain accuracy, confidentiality and professionalism when dealing with customer information. Why Join Us? This is an excellent opportunity for an experienced customer service professional to join a busy Housing Services team and play an important role in supporting customers and delivering a high-quality service. If you are friendly, organised, confident and committed to providing excellent customer service, we would love to hear from you. Apply now to become a valued member of the Housing Services team in Lyndhurst. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Job Title: Cleaner Location: Winchester Contract Type: Temporary 3 months with the high potential to then be taken on permanently. Salary: 12.71 Hours: Monday - Friday 13:00 - 21:00 Hampshire County Council are looking for a cleaner to clean and maintain their Winchester offices. A career in Facilities Management is a career unlike any other. Our teams deliver a suite of services to thousands of staff across the Hampshire County Council network and its partners. Supported by friendly colleagues with varied skills and expertise, you'll have plenty of opportunities to grow and develop in a diverse range of areas - all with the opportunity to work within some of Hampshire's most interesting buildings! What you'll do: Based at Hampshire County Council's head offices, you will have a wide variety of buildings to work in, from the home of King Arthur's round table, The Great Hall, to the more modern accommodation of Hampshire Records Office and the Council's head offices at Elizabeth II Court. The successful candidate under the direction of the Facilities Officer will support the delivery of a defined customer focused, effective, safe, clean and secure FM services for Hampshire County Council office accommodation. Ability to cover main duties without constant supervision. Seek guidance when appropriate. Able to address the moving and handling requirements of the role. Some role holders may be required to contribute to shift patterns. It may be a requirement of the role holder to deal with confidential information and a strict regard for confidentiality is essential. Working Conditions : The following section provides an outline of the working conditions that may be encountered in these roles. Regular lifting and manual handling, movement of waste around the site. Lone working. Personal protective equipment including FM uniform for front line staff Control of Substances Hazardous to Health (COSHH) About Us Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. Apply as appropriate or contact Daniel Goodyear on (url removed) or (phone number removed) Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Anti-Social Behaviour Officer Temporary on-going contract - Minimum 3 months Hybrid working - combination of home, office and patch based working Full-Time (37 hours per week) 25.00 per hour - negotiable depending on experience level . About the Role We are seeking a motivated and experienced Anti-Social Behaviour Officer to join a Housing and Community Services team. This is an excellent opportunity for a housing professional with experience of managing anti-social behaviour cases and working with residents to create safer, stronger communities. You will manage a varied caseload of ASB complaints, investigate incidents, work closely with residents and partner agencies, and take appropriate enforcement and preventative action to resolve issues effectively. Key Responsibilities Manage a caseload of anti-social behaviour cases from initial report through to resolution. Investigate complaints promptly, gathering evidence through interviews, witness statements, diary sheets, CCTV, and other appropriate methods. Assess risk and provide support to victims of anti-social behaviour. Develop and implement action plans to resolve cases using early intervention, mediation, and enforcement where appropriate. Prepare legal documentation and work with legal services on injunctions, possession proceedings, and other enforcement action. Liaise with police, local authorities, support agencies, environmental health, and other partners to achieve positive outcomes. Attend resident meetings, court hearings, and multi-agency meetings as required. The successful candidate will have: Experience managing anti-social behaviour or tenancy enforcement cases within a housing environment. Good knowledge of relevant housing legislation, ASB legislation, and safeguarding responsibilities. Excellent investigation, interviewing, and problem-solving skills. Experience preparing legal documentation and supporting court action. Strong communication and negotiation skills with the ability to manage challenging situations professionally. To apply, please submit your CV outlining your relevant experience. RG Setsquare is acting as an Employment Business in relation to this vacancy.

Site Manager (Roofing) A nationally operating social housing property services contractor delivering planned maintenance and refurbishment solutions across the social housing sector are looking to add a Roofing Site Manager to their team. Partnering with housing associations and local authorities, they are committed to improving housing stock, enhancing energy efficiency, and delivering sustainable, community-focused solutions. Location: Cheltenham Position: Site Manager Salary: 45,000 - 50,000 per annum + van + package Contract Type : Permanent Availability: Immediately available Following continued growth and successful long-term framework appointments, we are seeking a highly competent and experienced Roofing Site Manager to support the delivery of high-volume roofing replacement and external refurbishment programmes within occupied residential environments. Role Overview: Reporting to the Contracts Manager, the Roofing Site Manager will assume full operational responsibility for roofing works across multiple sites. You will lead site operations from mobilisation through to completion, ensuring works are delivered safely, efficiently, and in line with contractual obligations, programme targets, and quality standards. This role requires strong technical roofing expertise, excellent leadership capability, and proven experience managing works within the social housing sector. Scope of Works: Full pitched roof replacements (tiled, slate, concrete systems) Flat roofing installations (SBS felt, liquid waterproofing, single ply, GRP) Associated rainwater goods, fascia, soffits and cladding works Thermal upgrades including loft insulation and ventilation improvements Scaffold management and temporary works coordination Delivery within live, occupied properties Project values will typically range from 250k to 3m across planned programmes and long-term frameworks. Key Responsibilities: Manage day-to-day site operations across one or multiple projects Develop and maintain detailed programmes of works Coordinate direct labour and specialist subcontractors Ensure strict compliance with Health & Safety legislation and company HSEQ policies Conduct site inspections, audits and toolbox talks Promote a proactive safety culture and zero-harm environment Carry out staged inspections and ensure works meet specification Oversee snagging, defect resolution and client handover Attend progress meetings with clients and consultants Work collaboratively with Resident Liaison Officers Manage resident expectations and resolve escalated concerns professionally Monitor labour allocation and material usage Candidate Requirements: Demonstrable experience managing roofing works within the social housing sector Experience delivering planned maintenance programmes Experience working within live, occupied residential settings SMSTS CSCS (Manager level) First Aid at Work Full UK Driving Licence Asbestos Awareness How to Apply: If you are interested in working for this established company, please apply with your updated CV.

We are recruiting on behalf of a well-established Housing Association in the West Midlands for an experienced Housing Officer to join their team on a 12-month fixed-term contract . This is an excellent opportunity to make a real difference by supporting residents, managing neighbourhoods, and helping create safe, sustainable communities. This hybrid role offers the flexibility of working from home, the office, and across your designated housing patch , giving you variety while ensuring you remain visible and accessible to residents. Key Responsibilities Of A Housing Officer: Managing a designated portfolio of tenancies and delivering a high-quality housing management service. Investigating and managing anti-social behaviour (ASB) cases from initial report through to resolution, ensuring accurate case management and timely action. Working closely with residents, local authorities, the police, and other partner agencies to tackle ASB and improve community safety. Taking appropriate enforcement action where required, including preparing documentation and supporting legal proceedings where necessary. Carrying out tenancy visits, estate inspections, and property audits. Managing tenancy breaches, neighbourhood disputes, and tenancy sustainment cases. Identifying safeguarding concerns and supporting vulnerable residents through referrals and partnership working. Supporting residents to sustain their tenancies while balancing customer service with effective tenancy enforcement. Assisting with tenancy sign-ups, mutual exchanges, successions, and ending tenancies. Maintaining accurate records and ensuring compliance with housing legislation, policies, and regulatory requirements. About You: Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or in a similar housing management role. Significant experience managing anti-social behaviour (ASB) cases, including investigations, evidence gathering, partnership working, and enforcement action. A sound understanding of housing legislation, tenancy management, and safeguarding responsibilities. Excellent communication, negotiation, and conflict resolution skills. The confidence to make balanced decisions while delivering excellent customer service. Strong organisational skills with the ability to manage a varied caseload. Good IT skills and experience maintaining accurate housing management records. A full UK driving licence and access to a vehicle (or the ability to travel regularly across the housing patch). In return, our client offers an excellent package including: Competitive salary of 39.8k per annum 12-month fixed-term contract Hybrid working with a mix of home, office, and patch-based working Learning and development opportunities Career progression opportunities Flexible working arrangements Mileage reimbursement for business travel A supportive, collaborative team environment where your contribution is valued If this Housing Officer role is of interest please apply or contact (url removed)

Adecco are recruiting for an experienced Housing Needs Officer to support a busy Housing Needs service within a South London local authority. This role focuses on rough sleepers and individuals at risk of rough sleeping , combining statutory housing duties with proactive outreach and intensive casework. You will play a key role in assessing, preventing, and relieving homelessness , delivering a person-centred service in line with the Homelessness Reduction Act 2017 , and supporting vulnerable individuals into sustainable accommodation and long-term independence . Housing Needs Officer - Rough Sleepers Public Sector - Local Authority - Croydon Council Full Time - Monday to Friday, 36 hours per week Grade 9 - 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - 2 to 3 days per week in office, remainder at home Temporary Role - 3 months with likely extension IT equipment provided ASAP Start Key Responsibilities Casework & Assessments Manage a caseload of rough sleepers and single homeless applicants Conduct detailed housing needs assessments and determine statutory duties Develop and maintain Personalised Housing Plans (PHPs) Rough Sleeper Engagement Work alongside outreach teams to identify and verify rough sleepers Engage with individuals with complex needs (e.g. mental health, substance misuse, offending history) Build trust through flexible, proactive approaches Homelessness Prevention & Relief Take action to prevent homelessness (e.g. mediation, tenancy sustainment) Source suitable accommodation including: Temporary accommodation Private rented housing Supported housing pathways Support clients to move from the streets into settled housing Multi-Agency Working Collaborate with partners including: Health services Probation and criminal justice agencies Drug and alcohol services Voluntary sector organisations Coordinate support plans for individuals with complex needs Tenancy Sustainment & Support Help clients understand and maintain tenancies Support with benefits, utilities, and budgeting Liaise with landlords to resolve issues and prevent evictions Compliance & Administration Maintain accurate case records on housing systems (including NEC ) Ensure decisions comply with: Housing Act 1996 (as amended) Homelessness Reduction Act 2017 Prepare decision letters, reports, and legal documentation Skills & Experience Essential: Experience within housing options, homelessness, or rough sleeping services Strong knowledge of housing legislation and statutory duties Experience supporting vulnerable individuals with complex needs Working knowledge and experience using the NEC housing system Excellent communication and case management skills Desirable: Previous experience within a local authority housing team Understanding of London housing pathways and Rough Sleeper Initiative work Experience working in multi-agency environments Key Competencies Empathy and resilience when working with vulnerable groups Strong problem-solving and decision-making abilities Ability to manage a high caseload under pressure Effective partnership working and negotiation skills What's on Offer Hybrid working (2-3 days in office) IT equipment provided Opportunity to make a tangible impact supporting vulnerable individuals off the streets into stable housing Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Senior Planning Officer, Full time, 6 Months Temporary contract Competitive - dependent on experience Stratford upon Avon, Warwickshire - Hybrid, 2 days on site Do you have the capability to deal with a range of planning applications and appeals? Our client, a local authority based in Warwickshire is searching for a proactive Senior Planning Officer to join their development management team. Duties and responsibilities of the Senior Planning Officer include: Dealing with planning applications including S78 planning appeals Monitoring time scales and maintaining high levels of staff morale Reporting on applications to relevant committees Providing advice based on Planning Policy Allocating, vetting and processing applications Presenting where possible to relevant committees Advising on amendments to development schemes Ensuring that applications are policy compliant Liaising with third parties Exercising complete integrity and professionalism towards confidential and sensitive matters Applying a flexible approach towards the work required Regular attendance at committee meetings Essential experience required: Experience dealing with residential developments (up to 50 units) RTPI recognised qualification Experience of development management Up-to-date knowledge of Planning Law and Practice Good IT skills including MS Office Full driving licence If you believe that you are suitable for the role of Senior Planning Officer, please apply. To find out more, please contact Ebony Simpson at Sellick Partnership Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Resident Liaison Officer High-Rise Cladding Location: West London Salary: Up to £35,000 + Package Sector: Construction / Cladding / Refurbishment Job Type: Permanent Our client is a well-established, family-owned main contractor with over 25 years experience delivering construction, refurbishment and residential projects across London and the UK. With a £100m+ turnover and strong pipeline of work, they are now looking for a motivated Resident Liaison Officer to join their team on a major high-rise cladding project in West London. The Role As RLO, you will be responsible for maintaining strong relationships with residents throughout the project, ensuring they are kept informed and supported during the works. Key responsibilities include: Acting as the main point of contact for residents. Managing resident queries, concerns and complaints. Communicating upcoming works, programme updates and potential disruption. Arranging access to properties and coordinating resident visits. Maintaining accurate records of resident communications. Working closely with the site and project teams to resolve issues. About You Previous experience as an RLO within refurbishment, social housing and cladding. Excellent communication and relationship-building skills. Confident dealing with residents and challenging situations. Organised, proactive and professional. Experience on high-rise, cladding or occupied residential projects is desirable. What's on Offer? Up to £35,000 + Package Permanent position. Major high-rise cladding project in West London. Strong long-term career opportunities with an established contractor.

Contract Manager - Externals & Fire Protection Works South London 75K - 85K + Car Allowance + Benefits We are working with a leading contractor operating within the property services market to recruit a Contract Manager to join their highly successful team based in South London. The Contract Manager will oversee teams delivering planned maintenance programs including external refurbishment works and fire protection works to high risk buildings on behalf of housing associations and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Contracts / Project Manager with a determined and motivated attitude. You will be instrumental in managing the contract and leading a team of Site Manager's, Resident Liaison Officers, and subcontractors. Contract Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Contracts Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 6 or equivalent This is a full time, permanent role for which you will receive up to 85,000 salary + Car Allowance + Benefits. For more info please apply online now or call Bianca on (phone number removed).

C&P recruitment are working closely with our client who are looking for a Tenant Liaison Officer to support a six-month window replacement programme in East Kilbride. You will act as the main point of contact between tenants, site teams and the contractor, helping ensure work is completed safely, efficiently and with minimal disruption to residents. Pay rate is negotiable with reference and experience. Working Hours Monday to Thursday: 8:00am-5:00pm Friday: 8:00am-3:30pm Key Responsibilities Contact tenants to arrange access for surveys and window replacement works. Explain the programme, timescales and expected disruption clearly and professionally. Maintain regular communication with residents before, during and after the work. Liaise with site managers, operatives, subcontractors and housing representatives. Identify vulnerable tenants or additional support requirements and coordinate suitable arrangements. Record appointments, access issues, complaints and completed visits accurately. Respond promptly to tenant enquiries and resolve concerns wherever possible. Carry out resident satisfaction checks following completion. Support the site team in keeping the programme on schedule. About You The successful candidate will have: Previous experience in tenant liaison, social housing, customer service or a resident-facing construction role. Strong communication and interpersonal skills. A calm, tactful and professional approach to complaints or difficult situations. Good organisation and administrative skills. Confidence working independently and as part of a busy site team. Competence using email, spreadsheets and standard office systems. What We Offer A six-month temporary assignment starting in October 2026. Full-time weekday hours with an earlier finish on Fridays. The opportunity to support a major housing improvement programme in East Kilbride. A varied role combining tenant engagement, administration and site coordination. If you are interested or know someone who is please call Anita at C&P recruitment on (phone number removed) or email (url removed) Construction and Property Recruitment Ltd is a recruitment business which provides work-finding services to its clients and work-seekers. The Company must process personal data (including sensitive personal data) so that it can provide these services - in doing so, the Company acts as a data controller, for more information on how we store, and process personal data please visit our website and view our Privacy Policy

As a Fire Safety Officer in London within the not-for-profit sector, you'll play a key role in ensuring fire safety compliance across construction projects. Your work will help maintain high safety standards, supporting the organisation in creating a safe environment for all. Client Details Our client is a large residential property organisation with a diverse portfolio of homes across multiple regions. Committed to maintaining the highest standards of resident safety, regulatory compliance and asset protection, they continue to invest in their fire safety and building safety functions. As part of an ongoing programme to strengthen fire safety assurance and governance, they are seeking an experienced Fire Safety Officer to join their specialist fire safety team. This is an excellent opportunity for a fire safety professional to support compliance, undertake inspections, provide technical advice and work with internal teams, contractors and external agencies to ensure residents remain safe and protected. Description Provide fire safety assurance, guidance and technical support across a diverse residential property portfolio. Support compliance with fire safety, building safety and housing-related legislation and regulatory requirements. Undertake fire safety inspections, identify risks and recommend appropriate mitigation measures. Review fire risk assessments (FRAs), ensuring recommendations are suitable, compliant and effectively implemented. Monitor completion of actions arising from fire risk assessments and compliance reviews. Support the maintenance of building safety information and safety case documentation for higher-risk buildings. Provide independent oversight and professional challenge to operational teams on fire safety matters. Promote a consistent and risk-based approach to fire safety management across the organisation. Support assurance activities relating to planned investment, repairs, asset management and building safety projects. Review fire safety proposals and completed works to ensure compliance with legislation and best practice. Assess contractor competency, accreditations and performance on fire safety-related projects. Monitor routine inspection regimes, testing programmes and maintenance activities relating to fire safety systems. Maintain accurate compliance records, inspection reports and audit trails. Support the development and continuous improvement of fire safety policies, procedures and assurance frameworks. Profile Fire Safety Level 3 qualification or equivalent. NEBOSH Fire Safety Certificate or equivalent. Membership of the Institution of Fire Engineers (IFE), or working towards accreditation, is desirable. Experience within fire safety, building safety, compliance, facilities management, property management or construction environments. Strong understanding of fire safety principles and their application within residential buildings. Knowledge of the Fire Safety Act, Building Safety legislation and associated guidance. Full UK driving licence and willingness to travel extensively across a national property portfolio. Job Offer Salary up to 52,000 per annum for candidates with the right qualifications and experience. Annual performance-related bonus scheme (5% discretionary) Opportunity to join a well-established and highly regarded residential property organisation. Key role within a growing fire safety and building safety function. Hybrid working with a combination of site, office and home-based working. Diverse portfolio and varied workload across multiple regions. Excellent pension scheme. Generous annual leave plus public holidays. Additional wellbeing and life event leave benefits. Life assurance provision. Ongoing professional development and training opportunities. Hybrid working - 3 days in, 2 days wfh

Operations Manager - Social Housing Voids Hemel Hempstead based (with travel) 80K - 95K + Car Allowance + Benefits We are working with a leading contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead. The Operations Manager will oversee teams delivering voids programmes for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Managers, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as an Operations Manager delivering social housing voids projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and delivery Driving profitability of the contract to include pricing and delivery of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business that believes the strengths, skills and personalities of their people are the key to the group's success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.

Maintenance Assistant 30,800 (incl of on call). Harrogate Excellent opportunity to join a close-knit maintenance and care taking team within an educational environment undertaking planned and preventative maintenance tasks and ensuring upkeep and safety on site. The role: Opening up, locking up of the building Undertaking planned buildings and preventative maintenance. Undertaking security checks, fire alarm testing, maintaining emergency lighting To undertake any care taking or porter services required To help set up furniture, rooms and equipment for meetings and events. Dealing within on-site contractors, ensuring work is completed safely and to an acceptable standard. Undertake minor repairs, decoration and general upkeep. Basic maintenance of company vehicles as required (checking oil tyre pressure ect) Installation of fixtures and fittings, clearing of drains, gullies, guttering. Ensuring work in carried out in accordance with strict health and safety guidelines Carrying out routine checks and maintaining appropriate records. Distribution of stock and deliveries Hours of work: 35 hours per week rotational shift pattern - early shift 6.00am to 1.30pm / afternoon shift 12.00 to 7.30pm On call - 1 week in 6 - on call allowance paid + overtime paid You will: Come from a caretaking & maintenance background ideally within education or care or similar Either currently hole or be happy to undertake and enhanced DBS Be able to undertake basic plumbing joinery, decoration, and general maintenance and repairs Have worked in a building maintenance, handy person or caretaker capacity previously Be well presented, professional and personable Be organised and able to work to set daily job targets Have a full clean driving licence Have experience of working to PPM schedules Have basic computer skills and be able to fill out maintenance reports Benefits: Company pension 5% / 5% Sick pay 24 days holiday + bank holidays Free food Gym free parking Cycle to work scheme Call Yasemin at Travail on (phone number removed) Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.

Housing Reviews Officer - Local Authority Contract Are you an experienced Housing Reviews Officer with strong statutory homelessness review experience? This is an excellent opportunity for a specialist housing officer with experience in Section 202 reviews, Section 204 appeals, challenges to the suitability of temporary accommodation, and housing allocation review work. Work pattern: 1 day in the Office The Role As Housing Reviews Officer, you will independently review and determine statutory housing decisions in line with legislation, statutory guidance, case law and policy. You will manage complex evidence, assess legal risk and produce clear, balanced and defensible review decisions. You will play a key role in ensuring review decisions are fair, lawful, evidence-based and completed within statutory timescales. What You'll Be Doing Determining Section 202 homelessness reviews, temporary accommodation suitability reviews and discharge of duty decisions. Reviewing housing register, allocations and reasonable preference decisions in line with policy and statutory requirements. Analysing complex case files, legal submissions, medical evidence, safeguarding information and professional reports. Writing clear, legally robust review decision letters, including minded-to letters where required. Identifying legal, financial, operational and reputational risks and escalating complex matters with recommendations. Liaising with Legal Services, solicitors, advocates and Counsel on appeals, legal challenges and defended decisions. Providing technical advice, feedback and guidance to housing officers and managers to improve decision-making. Supporting responses to complaints, Ombudsman enquiries, Member enquiries and MP enquiries where specialist input is needed. About You Minimum 2 years' experience undertaking Section 202 homelessness reviews. Strong working knowledge of Section 204 appeals, homelessness legislation, suitability requirements and relevant case law. Experience producing legally sound, evidence-based and clearly reasoned review decisions. Solid knowledge of Parts VI and VII of the Housing Act 1996, the Homelessness Reduction Act 2017 and the Homelessness Code of Guidance. Experience handling complex homelessness, temporary accommodation or housing allocations casework. Excellent written communication, analytical reasoning and case management skills. Confidence working with sensitive information and vulnerable applicants in a professional, fair and respectful manner. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.

Your new company Our client is a leading organisation responsible for the management, maintenance, investment and safety of a substantial housing portfolio across Northern Ireland. With a strong commitment to providing safe, high-quality homes and services, the organisation continually invests in its people, properties and communities.As part of its ongoing commitment to health, safety and compliance, an exciting opportunity has arisen for a Health & Safety Officer to join the Asset Directorate and help ensure the safe delivery of property, maintenance and investment services across a diverse housing stock. Your new role Reporting to the Director of Assets, the Health & Safety Officer will play a key role in supporting health, safety and compliance activities across all functions within the Asset Directorate. This includes planned works, property compliance programmes, repairs and maintenance services, contractor management and activities delivered by the organisation's Direct Labour Organisation (DLO). Key responsibilities will include: Providing professional health and safety advice and guidance to operational and technical teams. Supporting the implementation and continuous improvement of health and safety management systems. Assisting with statutory compliance programmes including fire safety, asbestos management, electrical safety and water hygiene. Undertaking property inspections, site audits and safety assessments across operational locations. Reviewing risk assessments, method statements and safe systems of work. Supporting operational managers and supervisors to ensure safe working practices are maintained. Monitoring contractor compliance and carrying out site inspections on repair, maintenance and capital works projects. Investigating accidents, incidents and near misses, ensuring appropriate reporting and corrective actions. Delivering health and safety awareness training, toolbox talks and safety briefings. Promoting a positive health and safety culture and supporting continuous improvement initiatives across the Directorate. This is an excellent opportunity for a motivated Health & Safety professional who enjoys a varied role combining compliance, operational safety, inspections, training and stakeholder engagement. What you'll need to succeed Applicants should be able to demonstrate:Essential Criteria NEBOSH General Certificate in Occupational Health & Safety. Membership of IOSH (or actively working towards membership). Experience in a health and safety role within property, housing, construction, maintenance or asset management environments. Knowledge of building safety and property compliance requirements. Experience carrying out risk assessments, health and safety inspections and audits. Ability to work collaboratively with operational, technical and management teams. Excellent written and verbal communication skills. Ability to work independently and manage a varied workload. Full current driving licence and access to suitable transport. What you'll get in return Competitive salary of 35,000 - 38,000 34 days annual leave (including statutory and bank holidays) Generous pension scheme, Healthcare Cash Plan, Employee Health Check Programme, Paid Professional Membership Fees, Cycle to Work Scheme, Ongoing professional development and training opportunities. Supportive and collaborative working environment. Opportunity to make a significant impact on the safety and wellbeing of employees, contractors and residentsVaried and rewarding role within a respected and progressive housing organisation. Excellent long-term career development opportunities. What you need to do now If you're interested in this role, contact Michael Dickson on (phone number removed) or click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Tenant Liaison Officer required for a 27th July start in Bristol - approx. 6 months work. Scope of works is refurbishment of a sheltered accommodation building in the area - you will be working for the main contractor on the project, liaising between tenants, contractors and the client to ensure smooth project delivery. Given the nature of the job, and enhanced DBS will be required. I am ideally looking for someone with experience in a similar role, i.e. a TLO on a live construction site. Failing that, an experienced sheltered accom/social housing TLO would be perfect. There will also be some construction admin tasks involved with the role. I will also consider housing/residential Clerk Of Works, as this experience would be ideal on this project. Rate can be payable daily via CIS; for applicants with little or no construction experience, we are also able to pay via umbrella. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Good Afternoon, I am currently representing Bromley Council who are offering an initial temporary contract for a period of 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Development Management Area Team Leader this role will be based at: BR1 1AS, 2 days in office plus committees The right candidate will: Manage one of the Development Management teams on behalf of or under the direction of the Head of Development Management in all aspects of work in order to maintain consistency of practice throughout the section and to ensure the efficient discharge of the workload. Bring to the attention of Head of Development Management any matters of policy or problems arising from work of the team which may require action at Head of Development Management or Senior Officer Level. Examine all development applications and where necessary guide and instruct members of the team as to appropriate action. This action will include organising and running screening meetings, negotiation with applicants to make improvements or alternative scheme in the interest of higher development standards. Represent the Chief Planner at Planning Committees when required to explain individual applications and recommendations and advise Members on matters of planning policy. Appear as an expert witness at Local inquiries when required on issues that are more complex or wider that standard development control considerations. Interpret, apply and enforce current town planning and other associated legislation and literature that form the framework and background for development control We require the following: Experience of managing staff in a planning environment Experience of running a heavy personal caseload and managing the delivery of reports to a strict deadline. Experience of advising staff, Members and the public of the need for planning permission and the likelihood of permission being granted. Experience of preparing and giving evidence at major planning inquiries. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,

Site Manager Social Housing Refurbishment Planned Works Occupied Properties Full-time Permanent Norfolk Up to £58,000 per annum + package Site Manager job in Norfolk managing the day-to-day delivery of internal and external refurbishment works across occupied social housing properties, ensuring projects are delivered safely, on programme, to the required quality standards and with minimal disruption to residents. The Role This is an excellent opportunity for an experienced Site Manager to join a leading property services and construction contractor delivering refurbishment works as part of a long-term social housing framework in Norfolk. The role will involve taking responsibility for the day-to-day management of refurbishment projects across occupied residential properties, covering a variety of internal and external works. The successful candidate will manage site teams and subcontractors while maintaining high standards across health & safety, quality, programme and resident satisfaction. You will work closely with Contracts and Project Managers, Resident Liaison Officers, clients and other key stakeholders to ensure works are delivered effectively. Previous experience managing refurbishment works within occupied residential properties is essential. Key Responsibilities Managing the day-to-day delivery of internal and external refurbishment works across occupied social housing properties Coordinating site teams, subcontractors, materials and resources to achieve programme targets Ensuring works are completed safely, on programme and to the required quality and specification Managing subcontractor performance and issuing NCRs where required Carrying out regular site, quality and health & safety inspections Ensuring compliance with company Health & Safety procedures, including site inductions, RAMS, permits and PPE Conducting toolbox talks and promoting a strong health & safety culture across site Managing defects and ensuring works meet agreed client KPIs and quality standards Working closely with Resident Liaison Officers to minimise disruption and maintain effective communication with residents Managing resident and client concerns professionally and ensuring issues are resolved promptly Maintaining strong relationships with clients, consultants and other project stakeholders Monitoring progress against programme and reporting any potential delays Producing regular site progress reports for senior management and the client Attending client, internal and project progress meetings Carrying out work inspections and ensuring compliance with drawings, specifications and building regulations Maintaining accurate site documentation, H&S records and project information Managing site welfare facilities, offices and equipment Supporting and developing Assistant Site Managers, Site Administrators and other junior team members Identifying potential commercial opportunities and communicating these to senior management Supporting the Contracts Manager with pre-start activities and project mobilisation Requirements Proven Site Management experience within refurbishment and/or planned works Previous experience delivering works within occupied residential properties essential Strong social housing, local authority or housing association experience preferred Experience managing both internal and external refurbishment works Strong subcontractor and site team management experience Good understanding of building regulations and Health & Safety legislation Ability to read and interpret drawings, programmes and specifications Strong understanding of programme management and project delivery Good commercial awareness Excellent resident, client and stakeholder management skills Strong planning, organisational and problem-solving abilities Confident managing works in sensitive occupied environments Microsoft Office proficiency, with Microsoft Project experience beneficial SMSTS CSCS First Aid Full UK driving licence Successful candidate will be required to complete a DBS check MCIOB or working towards MCIOB desirable Package & Benefits Salary up to £58,000 per annum Comprehensive company benefits package Permanent, full-time position Long-term social housing refurbishment contract Opportunity to work with a leading property services and construction contractor Training, development and career progression opportunities This Site Manager role in Norfolk offers the opportunity to join an established team delivering a long-term programme of refurbishment works across occupied social housing properties. The position would suit an experienced Site Manager from a social housing, planned maintenance or refurbishment background who is confident managing internal and external works while maintaining excellent relationships with residents and clients. Apply now to be considered for this opportunity.

Resident Liaison Officer (RLO) East London & Essex Decent Homes & Social Housing Up to 35,000 + Package A well-established refurbishment contractor is looking to recruit an experienced Resident Liaison Officer (RLO) to join their team, working across Decent Homes, social housing and refurbishment projects throughout East London and Essex. This is an office-based role, supporting the delivery of refurbishment frameworks while acting as the key point of contact between residents, the contractor and site teams. The Role As Resident Liaison Officer, you will be responsible for maintaining positive relationships with residents and ensuring they are kept fully informed throughout refurbishment works. You will work closely with operational teams to resolve issues, manage resident communications and ensure a high level of customer satisfaction. Key Responsibilities: Act as the main point of contact for residents throughout refurbishment works. Provide clear and regular communication regarding planned works, access requirements and programme updates. Deal with resident enquiries, complaints and concerns professionally and efficiently. Arrange access to properties and coordinate appointments with residents and site teams. Maintain accurate records of resident interactions and correspondence. Work closely with Site Managers, Contracts Managers and project teams to resolve issues. Carry out resident visits and attend meetings where required. Support the delivery of Decent Homes and social housing refurbishment programmes. Ensure residents receive a high standard of customer service throughout the works. About You The successful candidate will have: Previous RLO experience within Decent Homes, social housing or refurbishment. Specific experience working on Decent Homes schemes is essential. Strong communication and interpersonal skills. Experience dealing directly with residents and tenants. The ability to manage complaints and resolve issues effectively. Good organisational and administrative skills. A professional and approachable manner. A full UK driving licence would be advantageous due to the regional coverage. Package Salary: Up to 35,000 Additional package Office-based position Frameworks covering East London & Essex Long-term opportunity with an established refurbishment contractor Excellent progression opportunities If you are an experienced Resident Liaison Officer with Decent Homes experience and are looking for a stable, long-term opportunity within social housing refurbishment, this could be an excellent opportunity to join a growing contractor.