We are a technology driven payments company whose mission is to make payments easy for SMEs by leveraging open banking and innovative financial technology. We aim to reduce trade frictions, make inefficient markets efficient, and speed up economic progress everywhere.
We are Series-A stage start-up on an exciting journey with no glass ceiling above us. We want to work close to our customers, alongside our colleagues, and create value for all stakeholders. There's plenty left to do and we need great people to help us achieve our goals.
About the role:We are looking for an experienced product manager accustomed to a start-up / fast-moving environment. We operate with three primary squads: payments, app, and API. The payments squad cover 'money-in', 'holding funds', 'FX' and 'money-out'. The more money we move between 'A' and 'B' the better. The app squad cover user onboarding (KYC/KYB), contact creation, reconciliation, compliance and other support functions. Everything we provide is to be wrapped up into an API and provided to third-party platforms for their convenience.
You will work closely with the aforementioned squads and report directly to the CEO, alongside other key colleagues in the sales and engineering team. This collaboration will you help analyze, prioritize and manage feature releases and the product backlog.
We work as a team, leveraging the collective experience and knowledge of everyone here, and are supportive to others when required, no matter the task, but this does not slow down our decision making or ability to executive individually. You should take ownership of your work and be proud of the company you are building.
Build a product strategy based upon Crezco, our customers, our partners and our infrastructure: each month we acquire thousands of SME customers, either directly or via partners such as Xero, leveraging our accounts receivables, accounts payables, or international payments. We wish to improve the value proposition of these products, either with complementary features, better pricing, improved performance, or by building entirely new products for our existing customers and to attract further customers globally.
Communication: it is very important you talk (listen) to our customers, help communicate to, and win collective buy-in from, our sales and engineering team on your product roadmap, vision and rationale, while supporting our marketing team with shaping the narrative. You will also have to speak with infrastructure providers and from time-to-time will join sales calls, especially for larger platform integrations.
Data analytics: you will be expected to collate, categorize and analyze available data to help drive your decision making without losing empathy or communication with the end-users. This will cover engagement, retention, conversion, profitability and defensibility.
Payment tech trends: as important as understanding our customers and their pain points, is knowing what is technologically feasible and how evolving trends expand these boundaries. This will include identifying the right banking and payment infrastructure partners to work with globally.
What you will need to be successful:3+ years in product development
Technical / engineering background
Supportive requirements:Experience building software for small business customers
Experience successfully building and managing teams
Experience building products for an international audience
Skill requirements:A strategic mindset (business acumen / market awareness)
Highly organized, pro-active and comfortable with uncertainty
Character requirement:Positive, friendly and optimistic
Happy to operate autonomously or in a team
A true technology enthusiast
Crezco has a culture of intellectual creativity, problem solving, strong execution and customer awareness. We are a young, entrepreneurial team looking for spirited leaders who want to make a difference, take ownership, and help foster a positive and world-class technology driven company. Nothing is perfect, but we look to make constant improvements to ourselves, the lives of others, and our products, solutions and processes day-by-day.
Equity options
Access to company pension and health insurance plans
Flexible working: work from home or our London office
Company retreats and strategic off-sites
Initial call with CEO (30 mins)
Take home assignment (prepare presentation)
Presentation with one or two other team member (1 hr)