About the role
Crawley is an exciting place to work, with a vibrant town centre and excellent transport connections. We recently moved into a brand-new Town Hall so it is a great time to join us as we settle into our new state of the art offices with excellently designed spaces that facilitate collaborative working.
We are a stock retained authority with over 8,400 homes plus sheltered and hostel accommodation under our management, the stock is managed by the Crawley Homes division of the Council. We are passionate about the services we deliver and our commitment to building safety.
Crawley Homes is one of the leading social housing providers in the region who have already made significant progress in the application of the Golden Thread of Digital Information for our major projects and implementing the requirements of the building Safety Act 2022.
We are looking to recruit to this role of Compliance Surveyor to assist us with the delivery of our building safety and compliance projects to ensure the Council meets all requirements of applicable health and safety legislation. It is therefore an exciting time to join us to ensure you are part of this important agenda.
We are looking for someone who:
Has the knowledge and ability to develop and implement the Crawley Homes Health and Safety policies.
Is able to work with partners to achieve our commitments.
Can plan and maintain our compliancy programmes.
Has knowledge and understanding of various compliance legislation, including electrical, gas, fire, legionella, asbestos and health and safety
Has experience and ability to work and consult with residents on compliance matters.
You need to be highly motivated and able to work independently and as part of a very busy dynamic multi-skilled team, having the technical and professional skills to deliver the work as set out in the job description. It would be an advantage, although not essential, if you have worked within a social housing maintenance/project management environment with a strong background in working on compliance projects.
We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.
Additional information
Working hours 37 hours per week, flexible working location (i.e.: home/office 2 days per week).
A full current UK driving licence will be a requirement of the role.
Casual car user (currently under review).
May be required to work at a contractor’s premises.
Satisfactory clearance of a basic disclosure and barring check (DBS) will be a condition of employment.
Employee benefits
We offer a generous employee benefits package , with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online.
Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form.
Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, please apply online
Jun 02, 2023
Permanent
About the role
Crawley is an exciting place to work, with a vibrant town centre and excellent transport connections. We recently moved into a brand-new Town Hall so it is a great time to join us as we settle into our new state of the art offices with excellently designed spaces that facilitate collaborative working.
We are a stock retained authority with over 8,400 homes plus sheltered and hostel accommodation under our management, the stock is managed by the Crawley Homes division of the Council. We are passionate about the services we deliver and our commitment to building safety.
Crawley Homes is one of the leading social housing providers in the region who have already made significant progress in the application of the Golden Thread of Digital Information for our major projects and implementing the requirements of the building Safety Act 2022.
We are looking to recruit to this role of Compliance Surveyor to assist us with the delivery of our building safety and compliance projects to ensure the Council meets all requirements of applicable health and safety legislation. It is therefore an exciting time to join us to ensure you are part of this important agenda.
We are looking for someone who:
Has the knowledge and ability to develop and implement the Crawley Homes Health and Safety policies.
Is able to work with partners to achieve our commitments.
Can plan and maintain our compliancy programmes.
Has knowledge and understanding of various compliance legislation, including electrical, gas, fire, legionella, asbestos and health and safety
Has experience and ability to work and consult with residents on compliance matters.
You need to be highly motivated and able to work independently and as part of a very busy dynamic multi-skilled team, having the technical and professional skills to deliver the work as set out in the job description. It would be an advantage, although not essential, if you have worked within a social housing maintenance/project management environment with a strong background in working on compliance projects.
We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.
Additional information
Working hours 37 hours per week, flexible working location (i.e.: home/office 2 days per week).
A full current UK driving licence will be a requirement of the role.
Casual car user (currently under review).
May be required to work at a contractor’s premises.
Satisfactory clearance of a basic disclosure and barring check (DBS) will be a condition of employment.
Employee benefits
We offer a generous employee benefits package , with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online.
Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form.
Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, please apply online
Job Title: Home Ownership Officer Contract Type: Permanent Salary: £32,002.39 (£35,267.82 is achieved after 12 months successful performance in the role) Working Hours: 35 hrs per week Working Pattern: Monday-Saturday Location: Liverpool, Hybrid Applicants who have been unsuccessful within the last 3 month will not be reconsidered. If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Home Ownership Officer. You will provide a customer focussed account management service to shared ownership and leasehold customers (including commercial properties) within a specified geographical region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are carried out in line with legislative requirements and compliance and Group standards.Ensuring service charge financial activity is carried out effectively including budget planning, the service charge setting consultation process and reviews of scheme expenditure. You will act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Managing Caretakers within a specified geographical region to ensure the delivery of an effective service to Home Ownership customers on behalf of the Group. About you We are looking for someone with: Up to date knowledge of leasehold legislation, regulations, and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines and manage conflicting priorities. Results driven with strong analytical skills, including the ability to critically analyse complex information, and experience of providing meaningful management information. Customer focused with excellent communication skills both written and verbal with the confidence to interact with employees at all levels. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Undertake the role of Account Manager for shared ownership and leasehold customers (including commercial properties) within a specified geographical region, advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards. Lead, motivate and engage with site based Caretaker's, to ensure the delivery of a high-quality service to support the Home Ownership strategy and objectives. Contribute to the regional and neighbourhood planning process, providing local knowledge and insight to ensure delivery plans reflect assigned scheme priorities. Promote customer engagement, both formally and informally, to provide mechanisms for customers to provide feedback on services received. Drive the reduction of interaction demand through proactive customer engagement and promotion of self-service, providing ongoing customer support as required. Support the Group Compliance function to ensure our buildings are safe, ensuring that Fire Management Actions are progressed to completion. Proactively engaging with customers to inform them of their role and provide customers with relevant information. Responsible for engaging with customer to ensure access is provided to their home to undertake Asset Services inspections or repairs and undertake enforcement actions where there are breaches of the lease or tenancy.Undertake customer engagement and consultation activities to support the Section 20 process, resolving queries and issues as appropriate.Contribute to the setting of service charge budgets for assigned schemes including splitting of service charges as appropriate, providing first line support for customer queries including calculation breakdowns. Attend customer/resident budget meetings, as required.Ensure the service charge setting consultation process is carried out effectively and in line with Group standards and statutory requirements. Manage scheme
May 16, 2024
Full time
Job Title: Home Ownership Officer Contract Type: Permanent Salary: £32,002.39 (£35,267.82 is achieved after 12 months successful performance in the role) Working Hours: 35 hrs per week Working Pattern: Monday-Saturday Location: Liverpool, Hybrid Applicants who have been unsuccessful within the last 3 month will not be reconsidered. If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Home Ownership Officer. You will provide a customer focussed account management service to shared ownership and leasehold customers (including commercial properties) within a specified geographical region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are carried out in line with legislative requirements and compliance and Group standards.Ensuring service charge financial activity is carried out effectively including budget planning, the service charge setting consultation process and reviews of scheme expenditure. You will act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Managing Caretakers within a specified geographical region to ensure the delivery of an effective service to Home Ownership customers on behalf of the Group. About you We are looking for someone with: Up to date knowledge of leasehold legislation, regulations, and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines and manage conflicting priorities. Results driven with strong analytical skills, including the ability to critically analyse complex information, and experience of providing meaningful management information. Customer focused with excellent communication skills both written and verbal with the confidence to interact with employees at all levels. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Undertake the role of Account Manager for shared ownership and leasehold customers (including commercial properties) within a specified geographical region, advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards. Lead, motivate and engage with site based Caretaker's, to ensure the delivery of a high-quality service to support the Home Ownership strategy and objectives. Contribute to the regional and neighbourhood planning process, providing local knowledge and insight to ensure delivery plans reflect assigned scheme priorities. Promote customer engagement, both formally and informally, to provide mechanisms for customers to provide feedback on services received. Drive the reduction of interaction demand through proactive customer engagement and promotion of self-service, providing ongoing customer support as required. Support the Group Compliance function to ensure our buildings are safe, ensuring that Fire Management Actions are progressed to completion. Proactively engaging with customers to inform them of their role and provide customers with relevant information. Responsible for engaging with customer to ensure access is provided to their home to undertake Asset Services inspections or repairs and undertake enforcement actions where there are breaches of the lease or tenancy.Undertake customer engagement and consultation activities to support the Section 20 process, resolving queries and issues as appropriate.Contribute to the setting of service charge budgets for assigned schemes including splitting of service charges as appropriate, providing first line support for customer queries including calculation breakdowns. Attend customer/resident budget meetings, as required.Ensure the service charge setting consultation process is carried out effectively and in line with Group standards and statutory requirements. Manage scheme
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church.We understand that retirement poses significant housing challenges for our clergy and offer modest and affordable retirement housing to those who need our help, through the Boards Housing Services. To ensure a smooth and easy transition from active ministry to retirement, we provide a range of support to our customers. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing We are looking for an experienced and customer focused Property Services Officer, with a clear understanding of property maintenance and management to join our friendly and professional housing team. You will work with business partners and other professionals to deliver an effective property and asset management service that meets the needs of our residents. Working collaboratively with our maintenance partners you will resolve issues, manage priorities, and ensure that work is completed to a high standard on time and within budget. To be successful, you will need excellent people skills, a positive and flexible approach, and the commitment to delivering an outstanding service to our customers at all times. Main duties and responsibilities: As part of a team manage the £1,000,000 property services budget of major unplanned works and repairs to over 1200 properties within the rental portfolio. You will work alongside the Property Services Officers and Complex Case and Voids Managers each of whom manage one of the four regions across England and Wales. You will support the property team by managing specific projects assigned to you by the Property Services Manager across all four regions including; - a) seeking quotations from potential contractors for works including; landscaping (fences, walls, hardstandings and similar), one-off projects such as a kitchen and bathroom renewal and roofline works, and b) managing day to day property activities including insurance claims, planning applications, building control, seeking customer choices, party wall acts and Section 20 notices. To deliver these you will be working with other professionals and where necessary appointing external consultants to manage/advise on these matters on our behalf. For our day-to-day repairs and some major works you will be working with our maintenance partner to deliver a first-class service whilst maintaining best practice and value. You will contribute to contract management of third party providers to build relationships, establish clear processes and guidance, develop clear decision-protocols. For other major works you will work with our in-house Complex Case and Void Managers who are based regionally and who will visit properties, to determine what works are required. You will be required to update residents on major works and to complete case management referrals for internal approval and issue relevant documentation to the works contractors including orders and variations. You will provide excellent customer support at all times, with empathy and understanding, ensuring wellbeing and enabling them to remain in their home. You will manage expectations, communication, and engagement at all levels. In instances when works will involve significant disruption you will work with our Housing Officers to provide alternative accommodation if appropriate. Undertake satisfaction surveys with residents for works undertaken by the Board (using phone/online forms via email as applicable) Work with housing managers and officers to safeguard residents and their families, at all times during major works (ad-hoc or planned) ensuring Health & Safety is paramount Manage complaints in line with policy, responding actively to ensure customer satisfaction and fairness whilst maintaining clear records to enable reporting of KPI's As agreed with the Property Services Manager schedule and arrange regular meetings with key contractors and consultants including ensuring agendas and discussion papers are circulated in advance of the meeting and that accurate notes and action plans are taken at the meeting. Circulate notes and action plans after meetings and follow up on action plans within agreed timescales. Manage transitional change from unplanned major works to planned works programme whilst continuing with business as usual. Provide support and guidance as well as managing communications with customers and the contractor. Be responsible for the day-to-day effective management of property activities ensuring consistent standards of service delivery and value for money, and procuring contractors in line with our procedures. Maintain comprehensive tracking, records & databases of contractors and consultants ensuring periodic reviews relating to performance and competence are undertaken and recorded. Manage the processing of payments within required timescales, to include all departmental accounting functions in relation to works orders, programme and framework orders, credit notes and invoices. Working collaboratively alongside our Finance and Resources partners to ensure prompt payment. Where necessary amend Housing system data or complete appropriate accounting process to reflect data changes. Review requests from residents for consents to undertake their own works. Manage process from application to consent/rejection. When site visits/technical advice is required refer to the Complex Case and Void Manager for the region. Assist in preparation for customer information including newsletters and information leaflets. Obtain customer feedback on services provided. At all times to take responsibility for ensuring the accuracy of data and recorded information in QL and other systems. Upon completion of works ensure all relevant compliance information is provided in a timely manner to our Compliance Team. Update property folders with information such as warranties and scope of work details as applicable. Work with customers to ensure information on the housing management system is up to date and relevant, for example though providing forms for third party consents and updating records. As applicable provide updated data to external repairs contractors and similar. To positively engage in training and development to ensure policy and procedures are maintained and developed, and to ensure consistent standards in service delivery. Provide a range of cross-departmental support functions that assist departmental efficiency and aid relationships with other sections of the department. About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. Essential Knowledge/Experience Substantial experience of working within a Housing and/or Property Services environment Experience of Asset Management Knowledge of building construction and preventative maintenance Experience of delivering a customer focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Skills & Abilities: Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, good record keeping. Good IT skills (MS office products) Ability to work with minimal supervision, whist being organised and self-disciplined. Excellent people skills . click apply for full job details
May 15, 2024
Full time
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church.We understand that retirement poses significant housing challenges for our clergy and offer modest and affordable retirement housing to those who need our help, through the Boards Housing Services. To ensure a smooth and easy transition from active ministry to retirement, we provide a range of support to our customers. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing We are looking for an experienced and customer focused Property Services Officer, with a clear understanding of property maintenance and management to join our friendly and professional housing team. You will work with business partners and other professionals to deliver an effective property and asset management service that meets the needs of our residents. Working collaboratively with our maintenance partners you will resolve issues, manage priorities, and ensure that work is completed to a high standard on time and within budget. To be successful, you will need excellent people skills, a positive and flexible approach, and the commitment to delivering an outstanding service to our customers at all times. Main duties and responsibilities: As part of a team manage the £1,000,000 property services budget of major unplanned works and repairs to over 1200 properties within the rental portfolio. You will work alongside the Property Services Officers and Complex Case and Voids Managers each of whom manage one of the four regions across England and Wales. You will support the property team by managing specific projects assigned to you by the Property Services Manager across all four regions including; - a) seeking quotations from potential contractors for works including; landscaping (fences, walls, hardstandings and similar), one-off projects such as a kitchen and bathroom renewal and roofline works, and b) managing day to day property activities including insurance claims, planning applications, building control, seeking customer choices, party wall acts and Section 20 notices. To deliver these you will be working with other professionals and where necessary appointing external consultants to manage/advise on these matters on our behalf. For our day-to-day repairs and some major works you will be working with our maintenance partner to deliver a first-class service whilst maintaining best practice and value. You will contribute to contract management of third party providers to build relationships, establish clear processes and guidance, develop clear decision-protocols. For other major works you will work with our in-house Complex Case and Void Managers who are based regionally and who will visit properties, to determine what works are required. You will be required to update residents on major works and to complete case management referrals for internal approval and issue relevant documentation to the works contractors including orders and variations. You will provide excellent customer support at all times, with empathy and understanding, ensuring wellbeing and enabling them to remain in their home. You will manage expectations, communication, and engagement at all levels. In instances when works will involve significant disruption you will work with our Housing Officers to provide alternative accommodation if appropriate. Undertake satisfaction surveys with residents for works undertaken by the Board (using phone/online forms via email as applicable) Work with housing managers and officers to safeguard residents and their families, at all times during major works (ad-hoc or planned) ensuring Health & Safety is paramount Manage complaints in line with policy, responding actively to ensure customer satisfaction and fairness whilst maintaining clear records to enable reporting of KPI's As agreed with the Property Services Manager schedule and arrange regular meetings with key contractors and consultants including ensuring agendas and discussion papers are circulated in advance of the meeting and that accurate notes and action plans are taken at the meeting. Circulate notes and action plans after meetings and follow up on action plans within agreed timescales. Manage transitional change from unplanned major works to planned works programme whilst continuing with business as usual. Provide support and guidance as well as managing communications with customers and the contractor. Be responsible for the day-to-day effective management of property activities ensuring consistent standards of service delivery and value for money, and procuring contractors in line with our procedures. Maintain comprehensive tracking, records & databases of contractors and consultants ensuring periodic reviews relating to performance and competence are undertaken and recorded. Manage the processing of payments within required timescales, to include all departmental accounting functions in relation to works orders, programme and framework orders, credit notes and invoices. Working collaboratively alongside our Finance and Resources partners to ensure prompt payment. Where necessary amend Housing system data or complete appropriate accounting process to reflect data changes. Review requests from residents for consents to undertake their own works. Manage process from application to consent/rejection. When site visits/technical advice is required refer to the Complex Case and Void Manager for the region. Assist in preparation for customer information including newsletters and information leaflets. Obtain customer feedback on services provided. At all times to take responsibility for ensuring the accuracy of data and recorded information in QL and other systems. Upon completion of works ensure all relevant compliance information is provided in a timely manner to our Compliance Team. Update property folders with information such as warranties and scope of work details as applicable. Work with customers to ensure information on the housing management system is up to date and relevant, for example though providing forms for third party consents and updating records. As applicable provide updated data to external repairs contractors and similar. To positively engage in training and development to ensure policy and procedures are maintained and developed, and to ensure consistent standards in service delivery. Provide a range of cross-departmental support functions that assist departmental efficiency and aid relationships with other sections of the department. About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. Essential Knowledge/Experience Substantial experience of working within a Housing and/or Property Services environment Experience of Asset Management Knowledge of building construction and preventative maintenance Experience of delivering a customer focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Skills & Abilities: Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, good record keeping. Good IT skills (MS office products) Ability to work with minimal supervision, whist being organised and self-disciplined. Excellent people skills . click apply for full job details
Works Project Support Officer - Facilities Management Hyde Park, London (with significant travel to all parks) About Us The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year. We are now looking for a Works Project Support Officer to join us on a permanent, full-time basis. The Benefits - Salary of TBA - 26 days' annual leave plus public holidays, increasing to 29 days after 3 years' service - Pension scheme (3% employee contribution; up to 10% employer contribution) - Hybrid/agile working options - Private medical insurance and healthcare cash plan - Employee assistance programme and access to mental health first aiders - Learning and development opportunities - Cycle to work scheme - Offices in a beautiful location This is an excellent opportunity for an administrative support professional with facilities and contract management experience to join our prestigious organisation. In this engaging role, you'll have the chance to support us as we maintain the beautiful and historical buildings and structures that make the Royal Parks so unique, for millions to enjoy. Not only will you be working in some of the capital's most renowned green spaces, but you'll be supported to grow and excel in your role with an outstanding range of benefits, great perks and plenty of training and development opportunities. The Role As a Works Project Support Officer, you will support the day-to-day management and maintenance of the Park Assets with a focus on assisting with the delivery of minor works and projects. Managing the administration of works, you'll prepare and co-ordinate project documentation, organise diaries and works meetings, take minutes and produce progress reports, action logs and check on the O&Ms. Acting as the office manager, you'll ensure we have all the resources we need, respond to enquiries, field requests and support staff inductions. You'll also liaise with teams to ensure maintenance or conservation-based projects are delivered to the highest possible standards. Additionally, you will: - Manage finances for works - Create and publish financial reports - Manage the Works asset database and the Works filing system About You To be considered as a Works Project Support Officer, you will need: - Experience of providing administrative support within a busy office - Facilities management and contract management experience - Experience of CAFM systems, finance software and forward maintenance planning - Experience of statutory compliance and regulatory requirements related to project management - An understanding and awareness of health & safety legislation - Excellent communication, interpersonal and negotiation skills - A methodical approach to work with a high level of organisational skills - Proficiency in IT and Excel Other organisations may call this role Project Support Officer, Project Officer, Assistant Project Support Officer, or Workplace Project Officer. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an "Accessibility Tools" button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Works Project Support Officer, please apply via the button shown. Successful candidates will be appointed on merit.
May 14, 2024
Full time
Works Project Support Officer - Facilities Management Hyde Park, London (with significant travel to all parks) About Us The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year. We are now looking for a Works Project Support Officer to join us on a permanent, full-time basis. The Benefits - Salary of TBA - 26 days' annual leave plus public holidays, increasing to 29 days after 3 years' service - Pension scheme (3% employee contribution; up to 10% employer contribution) - Hybrid/agile working options - Private medical insurance and healthcare cash plan - Employee assistance programme and access to mental health first aiders - Learning and development opportunities - Cycle to work scheme - Offices in a beautiful location This is an excellent opportunity for an administrative support professional with facilities and contract management experience to join our prestigious organisation. In this engaging role, you'll have the chance to support us as we maintain the beautiful and historical buildings and structures that make the Royal Parks so unique, for millions to enjoy. Not only will you be working in some of the capital's most renowned green spaces, but you'll be supported to grow and excel in your role with an outstanding range of benefits, great perks and plenty of training and development opportunities. The Role As a Works Project Support Officer, you will support the day-to-day management and maintenance of the Park Assets with a focus on assisting with the delivery of minor works and projects. Managing the administration of works, you'll prepare and co-ordinate project documentation, organise diaries and works meetings, take minutes and produce progress reports, action logs and check on the O&Ms. Acting as the office manager, you'll ensure we have all the resources we need, respond to enquiries, field requests and support staff inductions. You'll also liaise with teams to ensure maintenance or conservation-based projects are delivered to the highest possible standards. Additionally, you will: - Manage finances for works - Create and publish financial reports - Manage the Works asset database and the Works filing system About You To be considered as a Works Project Support Officer, you will need: - Experience of providing administrative support within a busy office - Facilities management and contract management experience - Experience of CAFM systems, finance software and forward maintenance planning - Experience of statutory compliance and regulatory requirements related to project management - An understanding and awareness of health & safety legislation - Excellent communication, interpersonal and negotiation skills - A methodical approach to work with a high level of organisational skills - Proficiency in IT and Excel Other organisations may call this role Project Support Officer, Project Officer, Assistant Project Support Officer, or Workplace Project Officer. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an "Accessibility Tools" button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Works Project Support Officer, please apply via the button shown. Successful candidates will be appointed on merit.
Facilities Officer| 23 Months (Outside IR35)| Onsite (Edinburgh)| Harvey Nash's client is recruiting for a Facilities Officer on a 23 month contract. Please note this role is full time, but part time (3 days a week) may be considered. Main Responsibilities Assist the Assistant Head: Operations in maintaining the estate, covering approximately 20,000 square feet across two floors. Coordinate and manage planned and reactive maintenance work, while maintaining associated records and ensuring yearly compliance. Take responsibility for Health & Safety activities, including First Aid, Fire Safety, and DSE assessments/monitoring. Manage equipment and supplies to meet requisite Health & Safety standards. Conduct quarterly H&S inspections and associated reporting/record-keeping. Update and deliver H&S inductions and annual training. Support the development, implementation, and review of risk assessments for all office-related services. Manage requests received into the Facilities and Health & Safety mailbox, responding within agreed SLAs and prioritizing effectively. Act as liaison for Inquiry HSLOs and Fire Marshals, organizing relevant training and attending meetings to address feedback and concerns. Work with the building management team/landlord to ensure compliance with H&S regulations under the supervision of the Assistant Head: Operations. Handle administrative functions related to subcontractors, permits to work, risk assessments, and method statements. Key Skills Technical Knowledge: Excellent customer services skills with a proven background in properties/facilities management or front of house services. IOSH/NEBOSH Qualification or relevant professional experience Excellent administrative skills including experience of Microsoft Office suite. Experience carrying out Health & Safety audits/inspections. A strong knowledge of H&S regulations, legal, and best practice requirementsTop of Form People Skills: Excellent interpersonal and communication skills Strong problem-solving skills with ability to work autonomously and with a flair for continuous improvement. Proven ability to prioritise own workload. Flexibility in working hours to meet business needs. This role falls outside of IR35 and is onsite site working in the Edinburgh office. Please note that for this role you must have or be happy to get a Basic Disclosure Scotland. To apply, please send your CV using the link.
May 13, 2024
Contract
Facilities Officer| 23 Months (Outside IR35)| Onsite (Edinburgh)| Harvey Nash's client is recruiting for a Facilities Officer on a 23 month contract. Please note this role is full time, but part time (3 days a week) may be considered. Main Responsibilities Assist the Assistant Head: Operations in maintaining the estate, covering approximately 20,000 square feet across two floors. Coordinate and manage planned and reactive maintenance work, while maintaining associated records and ensuring yearly compliance. Take responsibility for Health & Safety activities, including First Aid, Fire Safety, and DSE assessments/monitoring. Manage equipment and supplies to meet requisite Health & Safety standards. Conduct quarterly H&S inspections and associated reporting/record-keeping. Update and deliver H&S inductions and annual training. Support the development, implementation, and review of risk assessments for all office-related services. Manage requests received into the Facilities and Health & Safety mailbox, responding within agreed SLAs and prioritizing effectively. Act as liaison for Inquiry HSLOs and Fire Marshals, organizing relevant training and attending meetings to address feedback and concerns. Work with the building management team/landlord to ensure compliance with H&S regulations under the supervision of the Assistant Head: Operations. Handle administrative functions related to subcontractors, permits to work, risk assessments, and method statements. Key Skills Technical Knowledge: Excellent customer services skills with a proven background in properties/facilities management or front of house services. IOSH/NEBOSH Qualification or relevant professional experience Excellent administrative skills including experience of Microsoft Office suite. Experience carrying out Health & Safety audits/inspections. A strong knowledge of H&S regulations, legal, and best practice requirementsTop of Form People Skills: Excellent interpersonal and communication skills Strong problem-solving skills with ability to work autonomously and with a flair for continuous improvement. Proven ability to prioritise own workload. Flexibility in working hours to meet business needs. This role falls outside of IR35 and is onsite site working in the Edinburgh office. Please note that for this role you must have or be happy to get a Basic Disclosure Scotland. To apply, please send your CV using the link.
Facilities Officer, Edinburgh, £143.79p/d, Outside IR35 Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit a Facilities Officer on a 23 month contract basis. You will be based in offices in Edinburgh. This role can be offered as part time (three days) or full time. Primary responsibilities will include, but are not limited to, managing the health and safety and facilities functions of the organisation. You will receive a daily rate of £143.79. I would love to hear from applicants who have experience in a fast paced environment and skills including: Be responsible for Health & Safety activities including, but not limited to, First Aid, Fire Safety and DSE assessments/monitoring Manage the upkeep of equipment and supplies to meet requisite Health & Safety (H&S) standards Conduct quarterly H&S inspections and associated reporting/record keeping Update and deliver H&S inductions and annual training Support the development, implementation and review of risk assessments for all office related services Manage requests received into the Facilities and Health & Safety mailbox - responding to requests within agreed SLAs and using initiative and judgement to ascertain and allocate priorities Act as liaison for the Inquiry HSLO's and Fire Marshals, organising relevant training and attending regular meetings to capture any feedback/areas of concerns and take forward required remedial actions Work with the building management team/landlord to ensure compliance with H&S regulations Administrative functions relative to the control of subcontractors, permits to work, risk assessments, and method statements If this sounds like the role for you then do not hesitate to get in touch with me, Kamran Chaudhry, for more information or simply click on the apply button. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found on our website
May 13, 2024
Contract
Facilities Officer, Edinburgh, £143.79p/d, Outside IR35 Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit a Facilities Officer on a 23 month contract basis. You will be based in offices in Edinburgh. This role can be offered as part time (three days) or full time. Primary responsibilities will include, but are not limited to, managing the health and safety and facilities functions of the organisation. You will receive a daily rate of £143.79. I would love to hear from applicants who have experience in a fast paced environment and skills including: Be responsible for Health & Safety activities including, but not limited to, First Aid, Fire Safety and DSE assessments/monitoring Manage the upkeep of equipment and supplies to meet requisite Health & Safety (H&S) standards Conduct quarterly H&S inspections and associated reporting/record keeping Update and deliver H&S inductions and annual training Support the development, implementation and review of risk assessments for all office related services Manage requests received into the Facilities and Health & Safety mailbox - responding to requests within agreed SLAs and using initiative and judgement to ascertain and allocate priorities Act as liaison for the Inquiry HSLO's and Fire Marshals, organising relevant training and attending regular meetings to capture any feedback/areas of concerns and take forward required remedial actions Work with the building management team/landlord to ensure compliance with H&S regulations Administrative functions relative to the control of subcontractors, permits to work, risk assessments, and method statements If this sounds like the role for you then do not hesitate to get in touch with me, Kamran Chaudhry, for more information or simply click on the apply button. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found on our website
As a Housing Officer, you'll play a crucial role in providing support to clergy preparing for retirement. This job isn't just managing properties - you will make a significant difference to people's lives by giving them personalised support and expert advice on retirement housing, recognising their individual needs. The Church of England Pensions Board (one of the National Church Institutions) is unique in being a pension provider and a charity focused on helping clergy find a home for their retirement. Our aim is to deliver a professional high quality, caring and efficient service to our customers, respecting their needs and the needs of those who provide us with the resources to do this. About the role You'll be responsible for a specific geographical area, managing both rental and shared ownership properties, working collaboratively with people from a range of organisations. You will play a key role in keeping things running smoothly, providing excellent customer service whilst ensuring we maintain compliance with our policies and processes. Your core responsibilities will include: Researching and contributing to our Housing Options library, actively creating partnerships with other providers to assist with meeting the retirement housing needs of our customers. Assisting and supporting future customers with planning for their retirement, helping them to explore all housing options available to them both to ensure they are aware of their options, know how to access them and that they meet their needs. Managing applications for retirement housing including initial applications, planning and arranging home visits, and signposting our customers to other housing providers where needed to ensure that their housing needs are met. Advocating for our customers with specific needs, working with Occupational Therapists and other professionals, and signposting our customers to external providers to provide access to suitable housing where necessary. Giving presentations (e.g. at clergy retirement seminars) and contributing to raising awareness on retirement housing options. About you You will need to be comfortable working flexibly as part of a team and able to prioritise your own working. You'll have experience of working in and delivering an effective housing and tenancy management service within a customer-focussed organisation, and will be familiar with various housing options and solutions. You'll also need a good working knowledge of Housing Law as it applies to tenancies. Other key requirements include: Excellent communication skills with the ability to engage with our customers professionally and with empathy in person, on the phone and in writing; Experience of creating and building partnerships with other agencies to support service delivery; Confidence in using Microsoft Office (including Outlook), and CRM systems. A social care or housing management qualification is desirable, as is experience with housing management systems and a current driving licence.The Church of England is for everyone and we want to reflect the diversity of the communities we serve across the whole country. Therefore, while of course we welcome all applications from all interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. About the NCIs The National Church Institutions (NCIs) comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the NCIs to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever area they work in and whatever their background. Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. The closing date for applications is Sunday 19 May 2024. 1st stage interviews will be held on Friday 24 May 2024. 2nd stage interviews will be held on Tuesday 04 June 2024.
May 13, 2024
Full time
As a Housing Officer, you'll play a crucial role in providing support to clergy preparing for retirement. This job isn't just managing properties - you will make a significant difference to people's lives by giving them personalised support and expert advice on retirement housing, recognising their individual needs. The Church of England Pensions Board (one of the National Church Institutions) is unique in being a pension provider and a charity focused on helping clergy find a home for their retirement. Our aim is to deliver a professional high quality, caring and efficient service to our customers, respecting their needs and the needs of those who provide us with the resources to do this. About the role You'll be responsible for a specific geographical area, managing both rental and shared ownership properties, working collaboratively with people from a range of organisations. You will play a key role in keeping things running smoothly, providing excellent customer service whilst ensuring we maintain compliance with our policies and processes. Your core responsibilities will include: Researching and contributing to our Housing Options library, actively creating partnerships with other providers to assist with meeting the retirement housing needs of our customers. Assisting and supporting future customers with planning for their retirement, helping them to explore all housing options available to them both to ensure they are aware of their options, know how to access them and that they meet their needs. Managing applications for retirement housing including initial applications, planning and arranging home visits, and signposting our customers to other housing providers where needed to ensure that their housing needs are met. Advocating for our customers with specific needs, working with Occupational Therapists and other professionals, and signposting our customers to external providers to provide access to suitable housing where necessary. Giving presentations (e.g. at clergy retirement seminars) and contributing to raising awareness on retirement housing options. About you You will need to be comfortable working flexibly as part of a team and able to prioritise your own working. You'll have experience of working in and delivering an effective housing and tenancy management service within a customer-focussed organisation, and will be familiar with various housing options and solutions. You'll also need a good working knowledge of Housing Law as it applies to tenancies. Other key requirements include: Excellent communication skills with the ability to engage with our customers professionally and with empathy in person, on the phone and in writing; Experience of creating and building partnerships with other agencies to support service delivery; Confidence in using Microsoft Office (including Outlook), and CRM systems. A social care or housing management qualification is desirable, as is experience with housing management systems and a current driving licence.The Church of England is for everyone and we want to reflect the diversity of the communities we serve across the whole country. Therefore, while of course we welcome all applications from all interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. About the NCIs The National Church Institutions (NCIs) comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the NCIs to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever area they work in and whatever their background. Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. The closing date for applications is Sunday 19 May 2024. 1st stage interviews will be held on Friday 24 May 2024. 2nd stage interviews will be held on Tuesday 04 June 2024.
Opportunity for an experienced property and facilities professional to join a charity in the Southwest! Your new company A fantastic long-term opportunity has arisen to join a not-for-profit organisation who are responsible for the maintenance and statutory compliance of over 20 specialist operational properties in the Southwest region. Your new employer is a reputable provider of extra care facilities catering for a wide range of individuals across the region, from young people through to adults. Your new role You will join an estates team in a senior position which will see you take overall ownership of a responsive maintenance service across the properties, as well as inputting into cyclical works and ensuring that statutory compliance is overseen professionally and efficiently at all times. You will also lead a small team of trade professionals (including a team leader), and will ensure they are working effectively and efficiently to complete works to a required standard, whilst taking into consideration the operational use of the properties. What you'll need to succeed This role could be a great next step if you have previously worked as a building surveyor, estates officer, facilities manager or overseen property maintenance at a strategic level previously - applicants will be considered from a local authority, NHS, social housing or charity environment. What you'll get in return In return, you will receive a starting salary of up to £55,000 - calculated dependent on qualifications and relevant experience. A full and wide range of employment benefits are also available, to include a contributory pension scheme, 28 days annual leave and flexible working practices. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 13, 2024
Full time
Opportunity for an experienced property and facilities professional to join a charity in the Southwest! Your new company A fantastic long-term opportunity has arisen to join a not-for-profit organisation who are responsible for the maintenance and statutory compliance of over 20 specialist operational properties in the Southwest region. Your new employer is a reputable provider of extra care facilities catering for a wide range of individuals across the region, from young people through to adults. Your new role You will join an estates team in a senior position which will see you take overall ownership of a responsive maintenance service across the properties, as well as inputting into cyclical works and ensuring that statutory compliance is overseen professionally and efficiently at all times. You will also lead a small team of trade professionals (including a team leader), and will ensure they are working effectively and efficiently to complete works to a required standard, whilst taking into consideration the operational use of the properties. What you'll need to succeed This role could be a great next step if you have previously worked as a building surveyor, estates officer, facilities manager or overseen property maintenance at a strategic level previously - applicants will be considered from a local authority, NHS, social housing or charity environment. What you'll get in return In return, you will receive a starting salary of up to £55,000 - calculated dependent on qualifications and relevant experience. A full and wide range of employment benefits are also available, to include a contributory pension scheme, 28 days annual leave and flexible working practices. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
We are actively looking for a Compliance and Building Safety Manager to join a local authority in the Suffolk area on a permanent basis. In return you will receive hybrid working, flexible working hours, pension scheme, public transport discounts, free gym membership, learning and development opportunities and wellbeing support. As the Compliance and Building Safety Manager, you will be: Supporting the compliance team to monitor the statutory compliance for the domestic properties and make sure standards are met Supervise and guide a team of surveying and technical officers to achieve high levels of compliance Oversee the repairs, improvements and planned maintenance programme Preparing building safety and compliance reports Experience and Qualifications: Extensive experience working with the big 6 of compliance / building safety Social housing / local authority experience Experience leading compliance or building safety team Building services related degree or equivalent professional building services related qualification As the Compliance and Building Safety Manager, you will receive: 44,500 - 46,500 Hybrid working Flexible working hours Pension scheme Public transport discounts Free gym membership Learning and development opportunities Wellbeing support We are keen to see CVs from Compliance and Building Safety Manager, Compliance Manager, Compliance Officer, Compliance Team Leader, Building Safety Manager, Building Safety Officer If this role interests you please get in contact with James by emailing (url removed) , or call on (phone number removed)
May 11, 2024
Full time
We are actively looking for a Compliance and Building Safety Manager to join a local authority in the Suffolk area on a permanent basis. In return you will receive hybrid working, flexible working hours, pension scheme, public transport discounts, free gym membership, learning and development opportunities and wellbeing support. As the Compliance and Building Safety Manager, you will be: Supporting the compliance team to monitor the statutory compliance for the domestic properties and make sure standards are met Supervise and guide a team of surveying and technical officers to achieve high levels of compliance Oversee the repairs, improvements and planned maintenance programme Preparing building safety and compliance reports Experience and Qualifications: Extensive experience working with the big 6 of compliance / building safety Social housing / local authority experience Experience leading compliance or building safety team Building services related degree or equivalent professional building services related qualification As the Compliance and Building Safety Manager, you will receive: 44,500 - 46,500 Hybrid working Flexible working hours Pension scheme Public transport discounts Free gym membership Learning and development opportunities Wellbeing support We are keen to see CVs from Compliance and Building Safety Manager, Compliance Manager, Compliance Officer, Compliance Team Leader, Building Safety Manager, Building Safety Officer If this role interests you please get in contact with James by emailing (url removed) , or call on (phone number removed)
Location: Mercedes-Benz World, Brooklands Drive, Weybridge About Us At Mercedes-Benz Cars, we're passionate about what we do. Whether we're exploring ways to make motoring more sustainable, or pushing the boundaries of technology, innovation underpins everything we do. It's an exciting time to be part of the team, so what are you waiting for? How you'll play your part We're looking for someone self-motivated and driven, who is highly focused on staff and customer satisfaction, can drive initiatives to enhance the overall experience and committed to delivering exceptional service. You'll have strong experience of operations and process management as you'll be responsible for leading and managing the service delivery of the logistics operation at Mercedes-Benz World. You'll ensure business objectives are met and delivered with the highest level of service and professionalism in all areas, ensuring resources used effectively to deliver needs. You'll be an excellent communicator and be able to convey information clearly and effectively across all levels of the organisation as you'll be liaising with internal and external stakeholders to ensure alignment and cooperation. As a strong team player with good work ethic, you'll have proven experience in managing and motivating teams, fostering a supportive and productive work environment so your team members excel in their roles. You will thrive in a fast-paced environment when being the day-to-day contact for the logistics contractor and overall responsibility for process and operational procedures. Having strong organisational skills and being able to adapt and navigate to changing business needs will be key. We're passionate about creating outstanding customer experiences something you'll be able to take ownership for. You'll be able to bring your in-depth knowledge of the Mercedes-Benz brand, its values, and its customer base. To ensure we provide the best luxury brand experience you may be required to have a flexible approach to working hours, which include weekend cover as required. At Mercedes-Benz, we operate with integrity and therefore you are required to maintain ethical standards in accordance to our polices and adhere to the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law. What's in it for you As well as the opportunity to work in a dynamic environment, with a great team and culture, we'll offer you a competitive salary and discretionary bonus structure. We also hope you'll love our products as much as we do, with access to our colleague car schemes. On top of that, you'll be able to join our pension scheme and you'll get a flexible benefit pot that can be used to find the benefits that are right for you. We're here to support you - we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We'll also encourage your development, with the training and knowledge you need to reach your potential. Who we are Through the doors of Mercedes-Benz Cars, you'll find a passionate team working to drive creative solutions, who think and act luxury brand in everything that we do. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity. We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas. What's next? Once you click apply, we'll take you through to the Mercedes-Benz Group careers portal - this is our parent company site, so don't worry, you're in safe hands. Here, you'll find a short application form to complete. Please be assured that we're here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We're also open to working flexibly and are happy to discuss flexible working options. Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK. Managing your data We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR. Your application data is held within our secure application tracking system called Taleo - you'll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek 'job alerts' once you are registered in Taleo and it's possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as for further information. If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Mercedes-Benz UK Data Protection Officer at the following address: Mercedes-Benz UK Ltd, Legal Department, Tongwell, Milton Keynes, MK15 8BA or .
May 11, 2024
Full time
Location: Mercedes-Benz World, Brooklands Drive, Weybridge About Us At Mercedes-Benz Cars, we're passionate about what we do. Whether we're exploring ways to make motoring more sustainable, or pushing the boundaries of technology, innovation underpins everything we do. It's an exciting time to be part of the team, so what are you waiting for? How you'll play your part We're looking for someone self-motivated and driven, who is highly focused on staff and customer satisfaction, can drive initiatives to enhance the overall experience and committed to delivering exceptional service. You'll have strong experience of operations and process management as you'll be responsible for leading and managing the service delivery of the logistics operation at Mercedes-Benz World. You'll ensure business objectives are met and delivered with the highest level of service and professionalism in all areas, ensuring resources used effectively to deliver needs. You'll be an excellent communicator and be able to convey information clearly and effectively across all levels of the organisation as you'll be liaising with internal and external stakeholders to ensure alignment and cooperation. As a strong team player with good work ethic, you'll have proven experience in managing and motivating teams, fostering a supportive and productive work environment so your team members excel in their roles. You will thrive in a fast-paced environment when being the day-to-day contact for the logistics contractor and overall responsibility for process and operational procedures. Having strong organisational skills and being able to adapt and navigate to changing business needs will be key. We're passionate about creating outstanding customer experiences something you'll be able to take ownership for. You'll be able to bring your in-depth knowledge of the Mercedes-Benz brand, its values, and its customer base. To ensure we provide the best luxury brand experience you may be required to have a flexible approach to working hours, which include weekend cover as required. At Mercedes-Benz, we operate with integrity and therefore you are required to maintain ethical standards in accordance to our polices and adhere to the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law. What's in it for you As well as the opportunity to work in a dynamic environment, with a great team and culture, we'll offer you a competitive salary and discretionary bonus structure. We also hope you'll love our products as much as we do, with access to our colleague car schemes. On top of that, you'll be able to join our pension scheme and you'll get a flexible benefit pot that can be used to find the benefits that are right for you. We're here to support you - we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We'll also encourage your development, with the training and knowledge you need to reach your potential. Who we are Through the doors of Mercedes-Benz Cars, you'll find a passionate team working to drive creative solutions, who think and act luxury brand in everything that we do. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity. We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas. What's next? Once you click apply, we'll take you through to the Mercedes-Benz Group careers portal - this is our parent company site, so don't worry, you're in safe hands. Here, you'll find a short application form to complete. Please be assured that we're here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We're also open to working flexibly and are happy to discuss flexible working options. Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK. Managing your data We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR. Your application data is held within our secure application tracking system called Taleo - you'll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek 'job alerts' once you are registered in Taleo and it's possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as for further information. If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Mercedes-Benz UK Data Protection Officer at the following address: Mercedes-Benz UK Ltd, Legal Department, Tongwell, Milton Keynes, MK15 8BA or .
Our client is looking for an asset management officer to join their team on a temporary contract until November 2024. In this role you will manage an effective Housing Asset Management System to ensure the information held is robust enough to drive the operational process of the Housing Building Maintenance service. Key responsibilities: Ensure the asset management system is effective, up to date, accurate and reliable so future programmes of work can be created which will also identify resource demand and funding requirements. React to programme changes. For example adverse weather, funding limits, resource issues. Assist the Project Manager to re-profile programmes of work with minimum disruption to tenants. Identify risks associated with the delivery of future programmes and develop creative solutions to assist in maintaining performance. Monitor all Stock Condition Surveys, Housing Health and Safety Rating System assessments, planned programmes and projects are in accordance with corporate and divisional performance plans and objectives to ensure compliance, including validation processes, target setting and measuring of programmes/contract completions. You will need: Relevant Level 4 qualification on the Credit and Qualifications Framework for Wales (CQFW). For example ILM/NVQ Level 4 in Management or HNC in Building / Construction. Excellent knowledge of performance management and data systems used within the service area. Excellent knowledge across a wide range of different sections within the departments such as PAM, WHQS, response repairs, statutory and cyclical maintenance Sound understanding of stock condition surveys, data collection and building life cycle costing Good understanding of working drawings and specifications for building works. If you have the skills or would like to know more, Please apply now! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 10, 2024
Seasonal
Our client is looking for an asset management officer to join their team on a temporary contract until November 2024. In this role you will manage an effective Housing Asset Management System to ensure the information held is robust enough to drive the operational process of the Housing Building Maintenance service. Key responsibilities: Ensure the asset management system is effective, up to date, accurate and reliable so future programmes of work can be created which will also identify resource demand and funding requirements. React to programme changes. For example adverse weather, funding limits, resource issues. Assist the Project Manager to re-profile programmes of work with minimum disruption to tenants. Identify risks associated with the delivery of future programmes and develop creative solutions to assist in maintaining performance. Monitor all Stock Condition Surveys, Housing Health and Safety Rating System assessments, planned programmes and projects are in accordance with corporate and divisional performance plans and objectives to ensure compliance, including validation processes, target setting and measuring of programmes/contract completions. You will need: Relevant Level 4 qualification on the Credit and Qualifications Framework for Wales (CQFW). For example ILM/NVQ Level 4 in Management or HNC in Building / Construction. Excellent knowledge of performance management and data systems used within the service area. Excellent knowledge across a wide range of different sections within the departments such as PAM, WHQS, response repairs, statutory and cyclical maintenance Sound understanding of stock condition surveys, data collection and building life cycle costing Good understanding of working drawings and specifications for building works. If you have the skills or would like to know more, Please apply now! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
9 Month Fixed Term Contract Chichester, Sussex, Hampshire £32,500 Hyde is looking to recruit an Anti-Social Behaviour Officer to deliver an effective, proactive and customer-focused Anti Social Behaviour (ASB) service to tenants and leaseholders. Hyde is one of the UK s largest housing providers, working across London and the South East. With a turnover of £450m and 50,000 homes under management, the Anti-Social Behaviour (ASB) Officer will manage cases to a professional standard and in compliance with The Hyde Group policies. Duties & Responsibilities: Risk-assess victims of ASB and implement appropriate case management plans, making referrals where necessary. Make effective use of the specialist equipment that is available to assist with investigations and gather evidence. Work proactively to keep customers and other stakeholders informed about the progress of cases, providing timely and accurate responses to all enquiries. Take proportionate and necessary action when justified, in the use of all legal and non-legal remedies, considering the support needs and vulnerability of all parties. Prepare cases for court action and represent Hyde l at court and eviction, liaising with our Legal Services team and solicitors where appropriate. Key skills and experience: Up to date working knowledge and awareness of ASB case investigations/housing legislation. Ability to work independently and carry out home/site visits with minimal risk, often lone working in a variety of settings, including high rise blocks and large, urban estates. Previous ASB experience is essential/Housing Officer experience touching on ASB. Knowledge/experience of multi-agency working. Problem solving - promptly resolves day-to-day or routine problems within their work area using defined processes. Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
May 08, 2024
Contract
9 Month Fixed Term Contract Chichester, Sussex, Hampshire £32,500 Hyde is looking to recruit an Anti-Social Behaviour Officer to deliver an effective, proactive and customer-focused Anti Social Behaviour (ASB) service to tenants and leaseholders. Hyde is one of the UK s largest housing providers, working across London and the South East. With a turnover of £450m and 50,000 homes under management, the Anti-Social Behaviour (ASB) Officer will manage cases to a professional standard and in compliance with The Hyde Group policies. Duties & Responsibilities: Risk-assess victims of ASB and implement appropriate case management plans, making referrals where necessary. Make effective use of the specialist equipment that is available to assist with investigations and gather evidence. Work proactively to keep customers and other stakeholders informed about the progress of cases, providing timely and accurate responses to all enquiries. Take proportionate and necessary action when justified, in the use of all legal and non-legal remedies, considering the support needs and vulnerability of all parties. Prepare cases for court action and represent Hyde l at court and eviction, liaising with our Legal Services team and solicitors where appropriate. Key skills and experience: Up to date working knowledge and awareness of ASB case investigations/housing legislation. Ability to work independently and carry out home/site visits with minimal risk, often lone working in a variety of settings, including high rise blocks and large, urban estates. Previous ASB experience is essential/Housing Officer experience touching on ASB. Knowledge/experience of multi-agency working. Problem solving - promptly resolves day-to-day or routine problems within their work area using defined processes. Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
9 Month Fixed Term Contract Chichester, Sussex, Hampshire £32,500 Hyde is looking to recruit an Anti-Social Behaviour Officer to deliver an effective, proactive and customer-focused Anti Social Behaviour (ASB) service to tenants and leaseholders. Hyde is one of the UK s largest housing providers, working across London and the South East. With a turnover of £450m and 50,000 homes under management, the Anti-Social Behaviour (ASB) Officer will manage cases to a professional standard and in compliance with The Hyde Group policies. Duties & Responsibilities: Risk-assess victims of ASB and implement appropriate case management plans, making referrals where necessary. Make effective use of the specialist equipment that is available to assist with investigations and gather evidence. Work proactively to keep customers and other stakeholders informed about the progress of cases, providing timely and accurate responses to all enquiries. Take proportionate and necessary action when justified, in the use of all legal and non-legal remedies, considering the support needs and vulnerability of all parties. Prepare cases for court action and represent Hyde l at court and eviction, liaising with our Legal Services team and solicitors where appropriate. Key skills and experience: Up to date working knowledge and awareness of ASB case investigations/housing legislation. Ability to work independently and carry out home/site visits with minimal risk, often lone working in a variety of settings, including high rise blocks and large, urban estates. Previous ASB experience is essential/Housing Officer experience touching on ASB. Knowledge/experience of multi-agency working. Problem solving - promptly resolves day-to-day or routine problems within their work area using defined processes. Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
May 08, 2024
Contract
9 Month Fixed Term Contract Chichester, Sussex, Hampshire £32,500 Hyde is looking to recruit an Anti-Social Behaviour Officer to deliver an effective, proactive and customer-focused Anti Social Behaviour (ASB) service to tenants and leaseholders. Hyde is one of the UK s largest housing providers, working across London and the South East. With a turnover of £450m and 50,000 homes under management, the Anti-Social Behaviour (ASB) Officer will manage cases to a professional standard and in compliance with The Hyde Group policies. Duties & Responsibilities: Risk-assess victims of ASB and implement appropriate case management plans, making referrals where necessary. Make effective use of the specialist equipment that is available to assist with investigations and gather evidence. Work proactively to keep customers and other stakeholders informed about the progress of cases, providing timely and accurate responses to all enquiries. Take proportionate and necessary action when justified, in the use of all legal and non-legal remedies, considering the support needs and vulnerability of all parties. Prepare cases for court action and represent Hyde l at court and eviction, liaising with our Legal Services team and solicitors where appropriate. Key skills and experience: Up to date working knowledge and awareness of ASB case investigations/housing legislation. Ability to work independently and carry out home/site visits with minimal risk, often lone working in a variety of settings, including high rise blocks and large, urban estates. Previous ASB experience is essential/Housing Officer experience touching on ASB. Knowledge/experience of multi-agency working. Problem solving - promptly resolves day-to-day or routine problems within their work area using defined processes. Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
Hays Construction and Property
Chorleywood, Hertfordshire
Environmental Enforcement Officer - Join Our Team! Are you passionate about environmental protection and waste management? Do you thrive in a role where you can make a positive impact on your community? If so, we have an exciting opportunity for you! About the Role: As an Environmental Enforcement Officer, you will play a crucial role in ensuring compliance with environmental regulations. Your responsibilities will include: Enforcement: You'll enforce relevant sections of the Environmental Protection Act 1990 and Clean Neighbourhoods & Environment Act 2005. This includes addressing refuse/recycling compliance, street litter, and fly tipping. You'll issue Fixed Penalty Notices, conduct covert surveillance, and prepare case files for potential prosecutions. Commercial Refuse Management: You'll ensure commercial refuse procedures comply with the Duty of Care provisions. Managing contracts, maintaining customer satisfaction, and maximising income levels will be key. Complaint Investigation: Investigate complaints related to refuse/recycling collections, street cleansing, and ground maintenance. Take appropriate action and serve statutory notices. Collaboration: Work closely with other agencies, attend meetings, and provide evidence for anti-social behaviour cases. Technical Expertise: Maintain IT systems, provide technical advice, and oversee memorial safety testing. What We're Looking For: Qualifications: GCSEs or equivalent in Maths and English Language. Experience: At least 5 years of enforcement or waste management-related experience. Customer Interaction: Experience dealing with customers face-to-face or over the phone. Technological Skills: Proficiency in Microsoft Office (Outlook, Word, Excel) and online research tools. Personal Qualities: Ability to work effectively under pressure, independently, and as part of a team. Strong communication skills and commitment to quality service. Why Join Us? Impact: Make a difference in your community by ensuring environmental compliance. Professional Growth: Work alongside experts and enhance your skills. Team Environment: Collaborate with like-minded professionals. Quality Service: Our commitment to customer care sets us apart. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 01, 2024
Seasonal
Environmental Enforcement Officer - Join Our Team! Are you passionate about environmental protection and waste management? Do you thrive in a role where you can make a positive impact on your community? If so, we have an exciting opportunity for you! About the Role: As an Environmental Enforcement Officer, you will play a crucial role in ensuring compliance with environmental regulations. Your responsibilities will include: Enforcement: You'll enforce relevant sections of the Environmental Protection Act 1990 and Clean Neighbourhoods & Environment Act 2005. This includes addressing refuse/recycling compliance, street litter, and fly tipping. You'll issue Fixed Penalty Notices, conduct covert surveillance, and prepare case files for potential prosecutions. Commercial Refuse Management: You'll ensure commercial refuse procedures comply with the Duty of Care provisions. Managing contracts, maintaining customer satisfaction, and maximising income levels will be key. Complaint Investigation: Investigate complaints related to refuse/recycling collections, street cleansing, and ground maintenance. Take appropriate action and serve statutory notices. Collaboration: Work closely with other agencies, attend meetings, and provide evidence for anti-social behaviour cases. Technical Expertise: Maintain IT systems, provide technical advice, and oversee memorial safety testing. What We're Looking For: Qualifications: GCSEs or equivalent in Maths and English Language. Experience: At least 5 years of enforcement or waste management-related experience. Customer Interaction: Experience dealing with customers face-to-face or over the phone. Technological Skills: Proficiency in Microsoft Office (Outlook, Word, Excel) and online research tools. Personal Qualities: Ability to work effectively under pressure, independently, and as part of a team. Strong communication skills and commitment to quality service. Why Join Us? Impact: Make a difference in your community by ensuring environmental compliance. Professional Growth: Work alongside experts and enhance your skills. Team Environment: Collaborate with like-minded professionals. Quality Service: Our commitment to customer care sets us apart. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Client: Our client operates all throughout London and the Southeast of England as a Contractor providing Construction, refurbishments, and Regeneration services for all sectors, including Healthcare, Education, and Commercial. They have a direct goal of becoming the construction partner of choice and they stive for this through their collaborative approach to construction. They have a strong Belief in developing and retaining the best talent the industry has to offer, and pride them self on their reputation for delivering high quality services consistently throughout their 30 years of existence. Job Overview: As a Resident Liaison Officer (RLO), you will play a vital role in ensuring smooth and positive interactions between our construction team and the residents living near our project sites. You will be responsible for building and maintaining strong relationships with residents, addressing their concerns, and ensuring their needs are met throughout the construction process. Key Responsibilities: Resident Engagement: Build and maintain positive relationships with residents, providing them with information about upcoming construction activities, schedules, and potential disruptions. Conflict Resolution: Act as a mediator between residents and the construction team, addressing and resolving any complaints or issues that may arise during the construction process. Communication: Keep residents informed about project progress, timelines, and any necessary safety precautions, ensuring transparency and clarity. Site Inspections: Conduct regular site inspections to monitor the impact of construction on residents, making recommendations for improvements as necessary. Compliance: Ensure that the construction team complies with all relevant regulations, permits, and best practices related to resident relations. Documentation: Maintain accurate records of resident interactions, complaints, and resolutions, and provide regular reports to the project management team. Qualifications: Previous experience in a similar role, preferably within the construction industry. Strong interpersonal and communication skills. Excellent problem-solving and conflict-resolution abilities. Knowledge of relevant construction regulations and best practices. Ability to work independently and as part of a team. Flexibility to adapt to changing project needs and schedules. Strong organizational skills and attention to detail. Valid driver's license and access to a vehicle. Benefits: Competitive salary Health and dental benefits Opportunities for professional development and advancement A dynamic and supportive work environment Contribution to meaningful community projects
May 01, 2024
Full time
Client: Our client operates all throughout London and the Southeast of England as a Contractor providing Construction, refurbishments, and Regeneration services for all sectors, including Healthcare, Education, and Commercial. They have a direct goal of becoming the construction partner of choice and they stive for this through their collaborative approach to construction. They have a strong Belief in developing and retaining the best talent the industry has to offer, and pride them self on their reputation for delivering high quality services consistently throughout their 30 years of existence. Job Overview: As a Resident Liaison Officer (RLO), you will play a vital role in ensuring smooth and positive interactions between our construction team and the residents living near our project sites. You will be responsible for building and maintaining strong relationships with residents, addressing their concerns, and ensuring their needs are met throughout the construction process. Key Responsibilities: Resident Engagement: Build and maintain positive relationships with residents, providing them with information about upcoming construction activities, schedules, and potential disruptions. Conflict Resolution: Act as a mediator between residents and the construction team, addressing and resolving any complaints or issues that may arise during the construction process. Communication: Keep residents informed about project progress, timelines, and any necessary safety precautions, ensuring transparency and clarity. Site Inspections: Conduct regular site inspections to monitor the impact of construction on residents, making recommendations for improvements as necessary. Compliance: Ensure that the construction team complies with all relevant regulations, permits, and best practices related to resident relations. Documentation: Maintain accurate records of resident interactions, complaints, and resolutions, and provide regular reports to the project management team. Qualifications: Previous experience in a similar role, preferably within the construction industry. Strong interpersonal and communication skills. Excellent problem-solving and conflict-resolution abilities. Knowledge of relevant construction regulations and best practices. Ability to work independently and as part of a team. Flexibility to adapt to changing project needs and schedules. Strong organizational skills and attention to detail. Valid driver's license and access to a vehicle. Benefits: Competitive salary Health and dental benefits Opportunities for professional development and advancement A dynamic and supportive work environment Contribution to meaningful community projects
An exciting opportunity for an experienced Head of Finance to join this diverse and high energy Construction Services Provider. The company are a diverse group operating across the construction sector. Due to restructuring in the finance team an opportunity has been created for a Head Of Finance, reporting to the Group Board Chief Finance Officer. Requirements We are seeking candidates from a Construction related background, with a demonstrable track record in group finance. You will be responsible for core group activities focused on Compliance, Statutory reporting, Accounting and all associated activities. You willl be responsible for managing, motivating and monitoring the activities of the group finance team incorporating Financial Controllers Finance Managers, Ledger teams and other group subsidiary activities. If you are looking to lead and drive the finance function of a highly successful and driven organisation with a clear and defined growth strategy, this could be a great opportunity for your to take the next challenge Benefits The company has an excellent salary and benefits package with good long term prospects as the group continues its growth, and we are urgently seeking applications from Candidates with Chartered status. For more information on this and other unadvertised positions, please contact Andy Hayton
May 01, 2024
Full time
An exciting opportunity for an experienced Head of Finance to join this diverse and high energy Construction Services Provider. The company are a diverse group operating across the construction sector. Due to restructuring in the finance team an opportunity has been created for a Head Of Finance, reporting to the Group Board Chief Finance Officer. Requirements We are seeking candidates from a Construction related background, with a demonstrable track record in group finance. You will be responsible for core group activities focused on Compliance, Statutory reporting, Accounting and all associated activities. You willl be responsible for managing, motivating and monitoring the activities of the group finance team incorporating Financial Controllers Finance Managers, Ledger teams and other group subsidiary activities. If you are looking to lead and drive the finance function of a highly successful and driven organisation with a clear and defined growth strategy, this could be a great opportunity for your to take the next challenge Benefits The company has an excellent salary and benefits package with good long term prospects as the group continues its growth, and we are urgently seeking applications from Candidates with Chartered status. For more information on this and other unadvertised positions, please contact Andy Hayton
Join our team in facilitating lasting housing solutions for those in transitional accommodation. As a key player in our mission to combat homelessness, you'll connect residents with suitable housing options, uphold quality standards, and ensure compliance with legal frameworks. Your role will involve guiding households towards sustainable alternatives while providing top-notch customer service. If you're passionate about making a difference and driving positive change, apply now to be part of our dedicated team! Position Details: Pay Rate: 28.43 Umbrella PAYE Duration: Initially 4 Months Full Time - Monday to Friday Location: West London (Hybrid) Objective: To support residents in temporary accommodation to secure alternative, suitable, and affordable housing while ensuring compliance with statutory frameworks and high levels of customer service. Key Responsibilities: Placement and Matching: Act as a key point for residents experiencing homelessness, matching them with available accommodations, meeting objectives, targets, and quality standards. Transition Assistance: Assist households in moving from costly temporary accommodation to suitable and affordable alternatives, making decisions on resident suitability and affordability. Move-On Service: Deliver a high-quality move-on service that meets residents' needs consistently and continually improves their quality of life and satisfaction levels. Statutory Compliance: Ensure all housing offers align with the statutory homelessness framework and comply with national and local standards. Coordination: Oversee opportunities to collaborate with key partners and stakeholders, acting as the primary contact point. About the Role Responsibilities Include: Providing the main point of contact for temporary accommodation applicants and providers. Accurately recording all casework and housing data on notes and IT systems. Ensuring housing meets required national and local standards and compliance. Providing accurate housing, welfare, homelessness advice, and support. Implementing safeguarding policies and practices effectively. About You Knowledge & Skills: Understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. Ability to work autonomously under conflicting deadlines and manage resources efficiently. Significant experience in delivering excellent customer service within local authority housing and/or homelessness services. Proficiency in working in partnership to improve outcomes for homelessness applicants. Experience in managing temporary accommodation teams and schemes. Familiarity with statutory homelessness frameworks, including assessments, prevention, relief, and accommodation offers. Knowledge of national and local welfare services such as Universal Credit, LHA, DHP, and local welfare assistance programmes. Understanding of PRS housing standards, including Gas/Electricity Compliance, EPC, Licensing, HMOs Management & Regulations. This is an exceptional opportunity to make a meaningful impact in the community. Interested candidates are encouraged to submit their CVs to the hiring manager by Friday morning 19th April 2024 For further information, please contact Imran at Red Personnel.
May 01, 2024
Seasonal
Join our team in facilitating lasting housing solutions for those in transitional accommodation. As a key player in our mission to combat homelessness, you'll connect residents with suitable housing options, uphold quality standards, and ensure compliance with legal frameworks. Your role will involve guiding households towards sustainable alternatives while providing top-notch customer service. If you're passionate about making a difference and driving positive change, apply now to be part of our dedicated team! Position Details: Pay Rate: 28.43 Umbrella PAYE Duration: Initially 4 Months Full Time - Monday to Friday Location: West London (Hybrid) Objective: To support residents in temporary accommodation to secure alternative, suitable, and affordable housing while ensuring compliance with statutory frameworks and high levels of customer service. Key Responsibilities: Placement and Matching: Act as a key point for residents experiencing homelessness, matching them with available accommodations, meeting objectives, targets, and quality standards. Transition Assistance: Assist households in moving from costly temporary accommodation to suitable and affordable alternatives, making decisions on resident suitability and affordability. Move-On Service: Deliver a high-quality move-on service that meets residents' needs consistently and continually improves their quality of life and satisfaction levels. Statutory Compliance: Ensure all housing offers align with the statutory homelessness framework and comply with national and local standards. Coordination: Oversee opportunities to collaborate with key partners and stakeholders, acting as the primary contact point. About the Role Responsibilities Include: Providing the main point of contact for temporary accommodation applicants and providers. Accurately recording all casework and housing data on notes and IT systems. Ensuring housing meets required national and local standards and compliance. Providing accurate housing, welfare, homelessness advice, and support. Implementing safeguarding policies and practices effectively. About You Knowledge & Skills: Understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. Ability to work autonomously under conflicting deadlines and manage resources efficiently. Significant experience in delivering excellent customer service within local authority housing and/or homelessness services. Proficiency in working in partnership to improve outcomes for homelessness applicants. Experience in managing temporary accommodation teams and schemes. Familiarity with statutory homelessness frameworks, including assessments, prevention, relief, and accommodation offers. Knowledge of national and local welfare services such as Universal Credit, LHA, DHP, and local welfare assistance programmes. Understanding of PRS housing standards, including Gas/Electricity Compliance, EPC, Licensing, HMOs Management & Regulations. This is an exceptional opportunity to make a meaningful impact in the community. Interested candidates are encouraged to submit their CVs to the hiring manager by Friday morning 19th April 2024 For further information, please contact Imran at Red Personnel.
Role: Housing Officer Salary: £19.38 ph Location: Hounslow 3 month contract to start (possibility of going perm after this) We are recruiting on belhalf of one of of the top Housing associations in London for the role of Housing officer, based in Hounslow, you will be the main point of contact for residents within the designated area patch . The duties encompass a wide range of tasks aimed at ensuring the smooth operation and satisfaction of residents. Such as Housing management, Conflict resolution, Compliance and risk management, Legal casework. Therefore, this role is extremely varied meaning no two days are the same, which brings new experiences and learning opportunities, and develops your problem-solving skills. Responsibilities: Building and maintaining relationships with residents underpins all activities - on your average week this may include: Reviewing rent accounts Undertaking ASB interviews and agreeing action plans Taking back empty properties, advertising and re letting Mould and damp inspections Visits to residents homes Working in collaboration with other departments to resolve issues for residents Liaising with external stakeholders on specific cases e.g. Councils, MP s, Social Services etc. Estate inspections Managing repairs Setting up resident accounts Skills: Prior housing/property management experience Exceptional communication skills and ability to work collaboratively. IT proficiency and adaptability to on-site operations. Ability to work independently and as part of a team. Strong interpersonal skills and a proactive attitude. Ambitious, innovative, and self motivated If you meet the criteria above and relish the idea of working for a well-established business where you will be supported to thrive in your career and rewarded with a competitive salary and package, we d love to hear from you. Please contact Lucy Van der Gucht at Build Recruitment, or email (url removed) for more information. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
May 01, 2024
Seasonal
Role: Housing Officer Salary: £19.38 ph Location: Hounslow 3 month contract to start (possibility of going perm after this) We are recruiting on belhalf of one of of the top Housing associations in London for the role of Housing officer, based in Hounslow, you will be the main point of contact for residents within the designated area patch . The duties encompass a wide range of tasks aimed at ensuring the smooth operation and satisfaction of residents. Such as Housing management, Conflict resolution, Compliance and risk management, Legal casework. Therefore, this role is extremely varied meaning no two days are the same, which brings new experiences and learning opportunities, and develops your problem-solving skills. Responsibilities: Building and maintaining relationships with residents underpins all activities - on your average week this may include: Reviewing rent accounts Undertaking ASB interviews and agreeing action plans Taking back empty properties, advertising and re letting Mould and damp inspections Visits to residents homes Working in collaboration with other departments to resolve issues for residents Liaising with external stakeholders on specific cases e.g. Councils, MP s, Social Services etc. Estate inspections Managing repairs Setting up resident accounts Skills: Prior housing/property management experience Exceptional communication skills and ability to work collaboratively. IT proficiency and adaptability to on-site operations. Ability to work independently and as part of a team. Strong interpersonal skills and a proactive attitude. Ambitious, innovative, and self motivated If you meet the criteria above and relish the idea of working for a well-established business where you will be supported to thrive in your career and rewarded with a competitive salary and package, we d love to hear from you. Please contact Lucy Van der Gucht at Build Recruitment, or email (url removed) for more information. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Job Type: Full-time, Temporary (3 months) Location: Completely Remote Salary: 31ph Umbrella We are seeking an experienced ASB (Anti-Social Behaviour) Manager to lead a team of ASB officers remotely for a 3-month period. The ideal candidate will have a strong background in conducting audits, case reviews, and developing service improvement plans. A solid understanding of legal frameworks related to ASB is essential. This role is perfect for someone who excels in day-to-day management and is looking to make a positive impact on community safety. Day to Day of the Role: Oversee the work of ASB officers, ensuring high-quality case management and service delivery. Conduct regular audits and case reviews to ensure compliance with legal standards and best practice. Develop and implement service improvement plans to enhance the effectiveness of the ASB team. Provide expert advice on legal matters related to ASB, guiding the team through complex cases. Manage daily operations, including resource allocation, performance monitoring, and reporting. Facilitate training and development opportunities for the ASB team. Collaborate with internal and external stakeholders to promote community safety and well-being. Required Skills & Qualifications: Proven experience in ASB management, including audits, case reviews, and service improvement. Strong legal knowledge related to anti-social behaviour and housing. Excellent leadership skills with experience in day-to-day management of a team. Ability to work effectively in a remote setting, maintaining communication and team cohesion. Strategic thinker with a track record of implementing successful service improvements. Exceptional organisational and time-management skills. To apply for this ASB Manager position, please submit your CV and cover letter detailing your relevant experience and your approach to managing remote teams.
May 01, 2024
Seasonal
Job Type: Full-time, Temporary (3 months) Location: Completely Remote Salary: 31ph Umbrella We are seeking an experienced ASB (Anti-Social Behaviour) Manager to lead a team of ASB officers remotely for a 3-month period. The ideal candidate will have a strong background in conducting audits, case reviews, and developing service improvement plans. A solid understanding of legal frameworks related to ASB is essential. This role is perfect for someone who excels in day-to-day management and is looking to make a positive impact on community safety. Day to Day of the Role: Oversee the work of ASB officers, ensuring high-quality case management and service delivery. Conduct regular audits and case reviews to ensure compliance with legal standards and best practice. Develop and implement service improvement plans to enhance the effectiveness of the ASB team. Provide expert advice on legal matters related to ASB, guiding the team through complex cases. Manage daily operations, including resource allocation, performance monitoring, and reporting. Facilitate training and development opportunities for the ASB team. Collaborate with internal and external stakeholders to promote community safety and well-being. Required Skills & Qualifications: Proven experience in ASB management, including audits, case reviews, and service improvement. Strong legal knowledge related to anti-social behaviour and housing. Excellent leadership skills with experience in day-to-day management of a team. Ability to work effectively in a remote setting, maintaining communication and team cohesion. Strategic thinker with a track record of implementing successful service improvements. Exceptional organisational and time-management skills. To apply for this ASB Manager position, please submit your CV and cover letter detailing your relevant experience and your approach to managing remote teams.
This position is for an HR Assistant in the Property industry based in Leicestershire. The role entails providing support within the Human Resources department and requires proficiency in HR-related tasks. Client Details Our client is a recognised leader in the Property industry with a significant number of employees across the UK. They have a reputation for delivering high-quality services and have a strong commitment to employee development and satisfaction. Description Assisting with day to day operations of the HR functions and duties Providing clerical and administrative support to the HR department Compiling and updating employee records (hard and soft copies) Coordinating HR projects (meetings, training, surveys etc.) Communicating with public services when necessary Supporting the recruitment process by scheduling interviews and issuing employment contracts Ensuring compliance with UK employment laws Performing other related duties as assigned Profile A successful HR Assistant should have: Proficiency in MS Office applications Previous experience as a HR Administrator/HR Assistant or HR Officer. Excellent communication skills An understanding of HR functions and best practices Familiarity with HR databases and HRIS systems Knowledge of UK employment laws Job Offer A competitive salary- FTE 27000- 32000 A temporary role with potential to progress A supportive and development-focused company culture Opportunity to gain experience in the Property industry We look forward to welcoming the successful HR Assistant to our team in Leicestershire. Don't miss this fantastic opportunity, apply today!
May 01, 2024
Seasonal
This position is for an HR Assistant in the Property industry based in Leicestershire. The role entails providing support within the Human Resources department and requires proficiency in HR-related tasks. Client Details Our client is a recognised leader in the Property industry with a significant number of employees across the UK. They have a reputation for delivering high-quality services and have a strong commitment to employee development and satisfaction. Description Assisting with day to day operations of the HR functions and duties Providing clerical and administrative support to the HR department Compiling and updating employee records (hard and soft copies) Coordinating HR projects (meetings, training, surveys etc.) Communicating with public services when necessary Supporting the recruitment process by scheduling interviews and issuing employment contracts Ensuring compliance with UK employment laws Performing other related duties as assigned Profile A successful HR Assistant should have: Proficiency in MS Office applications Previous experience as a HR Administrator/HR Assistant or HR Officer. Excellent communication skills An understanding of HR functions and best practices Familiarity with HR databases and HRIS systems Knowledge of UK employment laws Job Offer A competitive salary- FTE 27000- 32000 A temporary role with potential to progress A supportive and development-focused company culture Opportunity to gain experience in the Property industry We look forward to welcoming the successful HR Assistant to our team in Leicestershire. Don't miss this fantastic opportunity, apply today!