About the role
Crawley is an exciting place to work, with a vibrant town centre and excellent transport connections. We recently moved into a brand-new Town Hall so it is a great time to join us as we settle into our new state of the art offices with excellently designed spaces that facilitate collaborative working.
We are a stock retained authority with over 8,400 homes plus sheltered and hostel accommodation under our management, the stock is managed by the Crawley Homes division of the Council. We are passionate about the services we deliver and our commitment to building safety.
Crawley Homes is one of the leading social housing providers in the region who have already made significant progress in the application of the Golden Thread of Digital Information for our major projects and implementing the requirements of the building Safety Act 2022.
We are looking to recruit to this role of Compliance Surveyor to assist us with the delivery of our building safety and compliance projects to ensure the Council meets all requirements of applicable health and safety legislation. It is therefore an exciting time to join us to ensure you are part of this important agenda.
We are looking for someone who:
Has the knowledge and ability to develop and implement the Crawley Homes Health and Safety policies.
Is able to work with partners to achieve our commitments.
Can plan and maintain our compliancy programmes.
Has knowledge and understanding of various compliance legislation, including electrical, gas, fire, legionella, asbestos and health and safety
Has experience and ability to work and consult with residents on compliance matters.
You need to be highly motivated and able to work independently and as part of a very busy dynamic multi-skilled team, having the technical and professional skills to deliver the work as set out in the job description. It would be an advantage, although not essential, if you have worked within a social housing maintenance/project management environment with a strong background in working on compliance projects.
We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.
Additional information
Working hours 37 hours per week, flexible working location (i.e.: home/office 2 days per week).
A full current UK driving licence will be a requirement of the role.
Casual car user (currently under review).
May be required to work at a contractor’s premises.
Satisfactory clearance of a basic disclosure and barring check (DBS) will be a condition of employment.
Employee benefits
We offer a generous employee benefits package , with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online.
Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form.
Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, please apply online
Jun 02, 2023
Permanent
About the role
Crawley is an exciting place to work, with a vibrant town centre and excellent transport connections. We recently moved into a brand-new Town Hall so it is a great time to join us as we settle into our new state of the art offices with excellently designed spaces that facilitate collaborative working.
We are a stock retained authority with over 8,400 homes plus sheltered and hostel accommodation under our management, the stock is managed by the Crawley Homes division of the Council. We are passionate about the services we deliver and our commitment to building safety.
Crawley Homes is one of the leading social housing providers in the region who have already made significant progress in the application of the Golden Thread of Digital Information for our major projects and implementing the requirements of the building Safety Act 2022.
We are looking to recruit to this role of Compliance Surveyor to assist us with the delivery of our building safety and compliance projects to ensure the Council meets all requirements of applicable health and safety legislation. It is therefore an exciting time to join us to ensure you are part of this important agenda.
We are looking for someone who:
Has the knowledge and ability to develop and implement the Crawley Homes Health and Safety policies.
Is able to work with partners to achieve our commitments.
Can plan and maintain our compliancy programmes.
Has knowledge and understanding of various compliance legislation, including electrical, gas, fire, legionella, asbestos and health and safety
Has experience and ability to work and consult with residents on compliance matters.
You need to be highly motivated and able to work independently and as part of a very busy dynamic multi-skilled team, having the technical and professional skills to deliver the work as set out in the job description. It would be an advantage, although not essential, if you have worked within a social housing maintenance/project management environment with a strong background in working on compliance projects.
We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.
Additional information
Working hours 37 hours per week, flexible working location (i.e.: home/office 2 days per week).
A full current UK driving licence will be a requirement of the role.
Casual car user (currently under review).
May be required to work at a contractor’s premises.
Satisfactory clearance of a basic disclosure and barring check (DBS) will be a condition of employment.
Employee benefits
We offer a generous employee benefits package , with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
How to apply
Click the Apply button to complete your application online.
Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form.
Please note that CVs will not be accepted without a fully completed application form.
For an informal conversation or further information regarding the role, please apply online
Job Title: Home Ownership Officer Contract Type: Permanent Salary: £32,002.39 (£35,267.82 is achieved after 12 months successful performance in the role) Working Hours: 35 hrs per week Working Pattern: Monday-Saturday Location: Liverpool, Hybrid Applicants who have been unsuccessful within the last 3 month will not be reconsidered. If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Home Ownership Officer. You will provide a customer focussed account management service to shared ownership and leasehold customers (including commercial properties) within a specified geographical region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are carried out in line with legislative requirements and compliance and Group standards.Ensuring service charge financial activity is carried out effectively including budget planning, the service charge setting consultation process and reviews of scheme expenditure. You will act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Managing Caretakers within a specified geographical region to ensure the delivery of an effective service to Home Ownership customers on behalf of the Group. About you We are looking for someone with: Up to date knowledge of leasehold legislation, regulations, and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines and manage conflicting priorities. Results driven with strong analytical skills, including the ability to critically analyse complex information, and experience of providing meaningful management information. Customer focused with excellent communication skills both written and verbal with the confidence to interact with employees at all levels. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Undertake the role of Account Manager for shared ownership and leasehold customers (including commercial properties) within a specified geographical region, advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards. Lead, motivate and engage with site based Caretaker's, to ensure the delivery of a high-quality service to support the Home Ownership strategy and objectives. Contribute to the regional and neighbourhood planning process, providing local knowledge and insight to ensure delivery plans reflect assigned scheme priorities. Promote customer engagement, both formally and informally, to provide mechanisms for customers to provide feedback on services received. Drive the reduction of interaction demand through proactive customer engagement and promotion of self-service, providing ongoing customer support as required. Support the Group Compliance function to ensure our buildings are safe, ensuring that Fire Management Actions are progressed to completion. Proactively engaging with customers to inform them of their role and provide customers with relevant information. Responsible for engaging with customer to ensure access is provided to their home to undertake Asset Services inspections or repairs and undertake enforcement actions where there are breaches of the lease or tenancy.Undertake customer engagement and consultation activities to support the Section 20 process, resolving queries and issues as appropriate.Contribute to the setting of service charge budgets for assigned schemes including splitting of service charges as appropriate, providing first line support for customer queries including calculation breakdowns. Attend customer/resident budget meetings, as required.Ensure the service charge setting consultation process is carried out effectively and in line with Group standards and statutory requirements. Manage scheme
May 16, 2024
Full time
Job Title: Home Ownership Officer Contract Type: Permanent Salary: £32,002.39 (£35,267.82 is achieved after 12 months successful performance in the role) Working Hours: 35 hrs per week Working Pattern: Monday-Saturday Location: Liverpool, Hybrid Applicants who have been unsuccessful within the last 3 month will not be reconsidered. If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Home Ownership Officer. You will provide a customer focussed account management service to shared ownership and leasehold customers (including commercial properties) within a specified geographical region, ensuring the contractual obligations as defined in individual leases and tenancy agreements are carried out in line with legislative requirements and compliance and Group standards.Ensuring service charge financial activity is carried out effectively including budget planning, the service charge setting consultation process and reviews of scheme expenditure. You will act as advocate for customers, both internally and externally where appropriate to ensure their expectations are maintained and they are receiving the appropriate levels of service. Managing Caretakers within a specified geographical region to ensure the delivery of an effective service to Home Ownership customers on behalf of the Group. About you We are looking for someone with: Up to date knowledge of leasehold legislation, regulations, and standards, including Section 20 requirements. CIOH partial/fully qualified or equivalent qualification or experience. Excellent attention to detail with the ability to work under pressure delivering to strict deadlines and manage conflicting priorities. Results driven with strong analytical skills, including the ability to critically analyse complex information, and experience of providing meaningful management information. Customer focused with excellent communication skills both written and verbal with the confidence to interact with employees at all levels. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Undertake the role of Account Manager for shared ownership and leasehold customers (including commercial properties) within a specified geographical region, advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards. Lead, motivate and engage with site based Caretaker's, to ensure the delivery of a high-quality service to support the Home Ownership strategy and objectives. Contribute to the regional and neighbourhood planning process, providing local knowledge and insight to ensure delivery plans reflect assigned scheme priorities. Promote customer engagement, both formally and informally, to provide mechanisms for customers to provide feedback on services received. Drive the reduction of interaction demand through proactive customer engagement and promotion of self-service, providing ongoing customer support as required. Support the Group Compliance function to ensure our buildings are safe, ensuring that Fire Management Actions are progressed to completion. Proactively engaging with customers to inform them of their role and provide customers with relevant information. Responsible for engaging with customer to ensure access is provided to their home to undertake Asset Services inspections or repairs and undertake enforcement actions where there are breaches of the lease or tenancy.Undertake customer engagement and consultation activities to support the Section 20 process, resolving queries and issues as appropriate.Contribute to the setting of service charge budgets for assigned schemes including splitting of service charges as appropriate, providing first line support for customer queries including calculation breakdowns. Attend customer/resident budget meetings, as required.Ensure the service charge setting consultation process is carried out effectively and in line with Group standards and statutory requirements. Manage scheme
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church.We understand that retirement poses significant housing challenges for our clergy and offer modest and affordable retirement housing to those who need our help, through the Boards Housing Services. To ensure a smooth and easy transition from active ministry to retirement, we provide a range of support to our customers. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing We are looking for an experienced and customer focused Property Services Officer, with a clear understanding of property maintenance and management to join our friendly and professional housing team. You will work with business partners and other professionals to deliver an effective property and asset management service that meets the needs of our residents. Working collaboratively with our maintenance partners you will resolve issues, manage priorities, and ensure that work is completed to a high standard on time and within budget. To be successful, you will need excellent people skills, a positive and flexible approach, and the commitment to delivering an outstanding service to our customers at all times. Main duties and responsibilities: As part of a team manage the £1,000,000 property services budget of major unplanned works and repairs to over 1200 properties within the rental portfolio. You will work alongside the Property Services Officers and Complex Case and Voids Managers each of whom manage one of the four regions across England and Wales. You will support the property team by managing specific projects assigned to you by the Property Services Manager across all four regions including; - a) seeking quotations from potential contractors for works including; landscaping (fences, walls, hardstandings and similar), one-off projects such as a kitchen and bathroom renewal and roofline works, and b) managing day to day property activities including insurance claims, planning applications, building control, seeking customer choices, party wall acts and Section 20 notices. To deliver these you will be working with other professionals and where necessary appointing external consultants to manage/advise on these matters on our behalf. For our day-to-day repairs and some major works you will be working with our maintenance partner to deliver a first-class service whilst maintaining best practice and value. You will contribute to contract management of third party providers to build relationships, establish clear processes and guidance, develop clear decision-protocols. For other major works you will work with our in-house Complex Case and Void Managers who are based regionally and who will visit properties, to determine what works are required. You will be required to update residents on major works and to complete case management referrals for internal approval and issue relevant documentation to the works contractors including orders and variations. You will provide excellent customer support at all times, with empathy and understanding, ensuring wellbeing and enabling them to remain in their home. You will manage expectations, communication, and engagement at all levels. In instances when works will involve significant disruption you will work with our Housing Officers to provide alternative accommodation if appropriate. Undertake satisfaction surveys with residents for works undertaken by the Board (using phone/online forms via email as applicable) Work with housing managers and officers to safeguard residents and their families, at all times during major works (ad-hoc or planned) ensuring Health & Safety is paramount Manage complaints in line with policy, responding actively to ensure customer satisfaction and fairness whilst maintaining clear records to enable reporting of KPI's As agreed with the Property Services Manager schedule and arrange regular meetings with key contractors and consultants including ensuring agendas and discussion papers are circulated in advance of the meeting and that accurate notes and action plans are taken at the meeting. Circulate notes and action plans after meetings and follow up on action plans within agreed timescales. Manage transitional change from unplanned major works to planned works programme whilst continuing with business as usual. Provide support and guidance as well as managing communications with customers and the contractor. Be responsible for the day-to-day effective management of property activities ensuring consistent standards of service delivery and value for money, and procuring contractors in line with our procedures. Maintain comprehensive tracking, records & databases of contractors and consultants ensuring periodic reviews relating to performance and competence are undertaken and recorded. Manage the processing of payments within required timescales, to include all departmental accounting functions in relation to works orders, programme and framework orders, credit notes and invoices. Working collaboratively alongside our Finance and Resources partners to ensure prompt payment. Where necessary amend Housing system data or complete appropriate accounting process to reflect data changes. Review requests from residents for consents to undertake their own works. Manage process from application to consent/rejection. When site visits/technical advice is required refer to the Complex Case and Void Manager for the region. Assist in preparation for customer information including newsletters and information leaflets. Obtain customer feedback on services provided. At all times to take responsibility for ensuring the accuracy of data and recorded information in QL and other systems. Upon completion of works ensure all relevant compliance information is provided in a timely manner to our Compliance Team. Update property folders with information such as warranties and scope of work details as applicable. Work with customers to ensure information on the housing management system is up to date and relevant, for example though providing forms for third party consents and updating records. As applicable provide updated data to external repairs contractors and similar. To positively engage in training and development to ensure policy and procedures are maintained and developed, and to ensure consistent standards in service delivery. Provide a range of cross-departmental support functions that assist departmental efficiency and aid relationships with other sections of the department. About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. Essential Knowledge/Experience Substantial experience of working within a Housing and/or Property Services environment Experience of Asset Management Knowledge of building construction and preventative maintenance Experience of delivering a customer focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Skills & Abilities: Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, good record keeping. Good IT skills (MS office products) Ability to work with minimal supervision, whist being organised and self-disciplined. Excellent people skills . click apply for full job details
May 15, 2024
Full time
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church.We understand that retirement poses significant housing challenges for our clergy and offer modest and affordable retirement housing to those who need our help, through the Boards Housing Services. To ensure a smooth and easy transition from active ministry to retirement, we provide a range of support to our customers. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing We are looking for an experienced and customer focused Property Services Officer, with a clear understanding of property maintenance and management to join our friendly and professional housing team. You will work with business partners and other professionals to deliver an effective property and asset management service that meets the needs of our residents. Working collaboratively with our maintenance partners you will resolve issues, manage priorities, and ensure that work is completed to a high standard on time and within budget. To be successful, you will need excellent people skills, a positive and flexible approach, and the commitment to delivering an outstanding service to our customers at all times. Main duties and responsibilities: As part of a team manage the £1,000,000 property services budget of major unplanned works and repairs to over 1200 properties within the rental portfolio. You will work alongside the Property Services Officers and Complex Case and Voids Managers each of whom manage one of the four regions across England and Wales. You will support the property team by managing specific projects assigned to you by the Property Services Manager across all four regions including; - a) seeking quotations from potential contractors for works including; landscaping (fences, walls, hardstandings and similar), one-off projects such as a kitchen and bathroom renewal and roofline works, and b) managing day to day property activities including insurance claims, planning applications, building control, seeking customer choices, party wall acts and Section 20 notices. To deliver these you will be working with other professionals and where necessary appointing external consultants to manage/advise on these matters on our behalf. For our day-to-day repairs and some major works you will be working with our maintenance partner to deliver a first-class service whilst maintaining best practice and value. You will contribute to contract management of third party providers to build relationships, establish clear processes and guidance, develop clear decision-protocols. For other major works you will work with our in-house Complex Case and Void Managers who are based regionally and who will visit properties, to determine what works are required. You will be required to update residents on major works and to complete case management referrals for internal approval and issue relevant documentation to the works contractors including orders and variations. You will provide excellent customer support at all times, with empathy and understanding, ensuring wellbeing and enabling them to remain in their home. You will manage expectations, communication, and engagement at all levels. In instances when works will involve significant disruption you will work with our Housing Officers to provide alternative accommodation if appropriate. Undertake satisfaction surveys with residents for works undertaken by the Board (using phone/online forms via email as applicable) Work with housing managers and officers to safeguard residents and their families, at all times during major works (ad-hoc or planned) ensuring Health & Safety is paramount Manage complaints in line with policy, responding actively to ensure customer satisfaction and fairness whilst maintaining clear records to enable reporting of KPI's As agreed with the Property Services Manager schedule and arrange regular meetings with key contractors and consultants including ensuring agendas and discussion papers are circulated in advance of the meeting and that accurate notes and action plans are taken at the meeting. Circulate notes and action plans after meetings and follow up on action plans within agreed timescales. Manage transitional change from unplanned major works to planned works programme whilst continuing with business as usual. Provide support and guidance as well as managing communications with customers and the contractor. Be responsible for the day-to-day effective management of property activities ensuring consistent standards of service delivery and value for money, and procuring contractors in line with our procedures. Maintain comprehensive tracking, records & databases of contractors and consultants ensuring periodic reviews relating to performance and competence are undertaken and recorded. Manage the processing of payments within required timescales, to include all departmental accounting functions in relation to works orders, programme and framework orders, credit notes and invoices. Working collaboratively alongside our Finance and Resources partners to ensure prompt payment. Where necessary amend Housing system data or complete appropriate accounting process to reflect data changes. Review requests from residents for consents to undertake their own works. Manage process from application to consent/rejection. When site visits/technical advice is required refer to the Complex Case and Void Manager for the region. Assist in preparation for customer information including newsletters and information leaflets. Obtain customer feedback on services provided. At all times to take responsibility for ensuring the accuracy of data and recorded information in QL and other systems. Upon completion of works ensure all relevant compliance information is provided in a timely manner to our Compliance Team. Update property folders with information such as warranties and scope of work details as applicable. Work with customers to ensure information on the housing management system is up to date and relevant, for example though providing forms for third party consents and updating records. As applicable provide updated data to external repairs contractors and similar. To positively engage in training and development to ensure policy and procedures are maintained and developed, and to ensure consistent standards in service delivery. Provide a range of cross-departmental support functions that assist departmental efficiency and aid relationships with other sections of the department. About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. Essential Knowledge/Experience Substantial experience of working within a Housing and/or Property Services environment Experience of Asset Management Knowledge of building construction and preventative maintenance Experience of delivering a customer focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Skills & Abilities: Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, good record keeping. Good IT skills (MS office products) Ability to work with minimal supervision, whist being organised and self-disciplined. Excellent people skills . click apply for full job details
Facilities Officer, Edinburgh, £143.79p/d, Outside IR35 Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit a Facilities Officer on a 23 month contract basis. You will be based in offices in Edinburgh. This role can be offered as part time (three days) or full time. Primary responsibilities will include, but are not limited to, managing the health and safety and facilities functions of the organisation. You will receive a daily rate of £143.79. I would love to hear from applicants who have experience in a fast paced environment and skills including: Be responsible for Health & Safety activities including, but not limited to, First Aid, Fire Safety and DSE assessments/monitoring Manage the upkeep of equipment and supplies to meet requisite Health & Safety (H&S) standards Conduct quarterly H&S inspections and associated reporting/record keeping Update and deliver H&S inductions and annual training Support the development, implementation and review of risk assessments for all office related services Manage requests received into the Facilities and Health & Safety mailbox - responding to requests within agreed SLAs and using initiative and judgement to ascertain and allocate priorities Act as liaison for the Inquiry HSLO's and Fire Marshals, organising relevant training and attending regular meetings to capture any feedback/areas of concerns and take forward required remedial actions Work with the building management team/landlord to ensure compliance with H&S regulations Administrative functions relative to the control of subcontractors, permits to work, risk assessments, and method statements If this sounds like the role for you then do not hesitate to get in touch with me, Kamran Chaudhry, for more information or simply click on the apply button. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found on our website
May 13, 2024
Contract
Facilities Officer, Edinburgh, £143.79p/d, Outside IR35 Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit a Facilities Officer on a 23 month contract basis. You will be based in offices in Edinburgh. This role can be offered as part time (three days) or full time. Primary responsibilities will include, but are not limited to, managing the health and safety and facilities functions of the organisation. You will receive a daily rate of £143.79. I would love to hear from applicants who have experience in a fast paced environment and skills including: Be responsible for Health & Safety activities including, but not limited to, First Aid, Fire Safety and DSE assessments/monitoring Manage the upkeep of equipment and supplies to meet requisite Health & Safety (H&S) standards Conduct quarterly H&S inspections and associated reporting/record keeping Update and deliver H&S inductions and annual training Support the development, implementation and review of risk assessments for all office related services Manage requests received into the Facilities and Health & Safety mailbox - responding to requests within agreed SLAs and using initiative and judgement to ascertain and allocate priorities Act as liaison for the Inquiry HSLO's and Fire Marshals, organising relevant training and attending regular meetings to capture any feedback/areas of concerns and take forward required remedial actions Work with the building management team/landlord to ensure compliance with H&S regulations Administrative functions relative to the control of subcontractors, permits to work, risk assessments, and method statements If this sounds like the role for you then do not hesitate to get in touch with me, Kamran Chaudhry, for more information or simply click on the apply button. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found on our website
As a Housing Officer, you'll play a crucial role in providing support to clergy preparing for retirement. This job isn't just managing properties - you will make a significant difference to people's lives by giving them personalised support and expert advice on retirement housing, recognising their individual needs. The Church of England Pensions Board (one of the National Church Institutions) is unique in being a pension provider and a charity focused on helping clergy find a home for their retirement. Our aim is to deliver a professional high quality, caring and efficient service to our customers, respecting their needs and the needs of those who provide us with the resources to do this. About the role You'll be responsible for a specific geographical area, managing both rental and shared ownership properties, working collaboratively with people from a range of organisations. You will play a key role in keeping things running smoothly, providing excellent customer service whilst ensuring we maintain compliance with our policies and processes. Your core responsibilities will include: Researching and contributing to our Housing Options library, actively creating partnerships with other providers to assist with meeting the retirement housing needs of our customers. Assisting and supporting future customers with planning for their retirement, helping them to explore all housing options available to them both to ensure they are aware of their options, know how to access them and that they meet their needs. Managing applications for retirement housing including initial applications, planning and arranging home visits, and signposting our customers to other housing providers where needed to ensure that their housing needs are met. Advocating for our customers with specific needs, working with Occupational Therapists and other professionals, and signposting our customers to external providers to provide access to suitable housing where necessary. Giving presentations (e.g. at clergy retirement seminars) and contributing to raising awareness on retirement housing options. About you You will need to be comfortable working flexibly as part of a team and able to prioritise your own working. You'll have experience of working in and delivering an effective housing and tenancy management service within a customer-focussed organisation, and will be familiar with various housing options and solutions. You'll also need a good working knowledge of Housing Law as it applies to tenancies. Other key requirements include: Excellent communication skills with the ability to engage with our customers professionally and with empathy in person, on the phone and in writing; Experience of creating and building partnerships with other agencies to support service delivery; Confidence in using Microsoft Office (including Outlook), and CRM systems. A social care or housing management qualification is desirable, as is experience with housing management systems and a current driving licence.The Church of England is for everyone and we want to reflect the diversity of the communities we serve across the whole country. Therefore, while of course we welcome all applications from all interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. About the NCIs The National Church Institutions (NCIs) comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the NCIs to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever area they work in and whatever their background. Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. The closing date for applications is Sunday 19 May 2024. 1st stage interviews will be held on Friday 24 May 2024. 2nd stage interviews will be held on Tuesday 04 June 2024.
May 13, 2024
Full time
As a Housing Officer, you'll play a crucial role in providing support to clergy preparing for retirement. This job isn't just managing properties - you will make a significant difference to people's lives by giving them personalised support and expert advice on retirement housing, recognising their individual needs. The Church of England Pensions Board (one of the National Church Institutions) is unique in being a pension provider and a charity focused on helping clergy find a home for their retirement. Our aim is to deliver a professional high quality, caring and efficient service to our customers, respecting their needs and the needs of those who provide us with the resources to do this. About the role You'll be responsible for a specific geographical area, managing both rental and shared ownership properties, working collaboratively with people from a range of organisations. You will play a key role in keeping things running smoothly, providing excellent customer service whilst ensuring we maintain compliance with our policies and processes. Your core responsibilities will include: Researching and contributing to our Housing Options library, actively creating partnerships with other providers to assist with meeting the retirement housing needs of our customers. Assisting and supporting future customers with planning for their retirement, helping them to explore all housing options available to them both to ensure they are aware of their options, know how to access them and that they meet their needs. Managing applications for retirement housing including initial applications, planning and arranging home visits, and signposting our customers to other housing providers where needed to ensure that their housing needs are met. Advocating for our customers with specific needs, working with Occupational Therapists and other professionals, and signposting our customers to external providers to provide access to suitable housing where necessary. Giving presentations (e.g. at clergy retirement seminars) and contributing to raising awareness on retirement housing options. About you You will need to be comfortable working flexibly as part of a team and able to prioritise your own working. You'll have experience of working in and delivering an effective housing and tenancy management service within a customer-focussed organisation, and will be familiar with various housing options and solutions. You'll also need a good working knowledge of Housing Law as it applies to tenancies. Other key requirements include: Excellent communication skills with the ability to engage with our customers professionally and with empathy in person, on the phone and in writing; Experience of creating and building partnerships with other agencies to support service delivery; Confidence in using Microsoft Office (including Outlook), and CRM systems. A social care or housing management qualification is desirable, as is experience with housing management systems and a current driving licence.The Church of England is for everyone and we want to reflect the diversity of the communities we serve across the whole country. Therefore, while of course we welcome all applications from all interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. About the NCIs The National Church Institutions (NCIs) comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the NCIs to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever area they work in and whatever their background. Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. The closing date for applications is Sunday 19 May 2024. 1st stage interviews will be held on Friday 24 May 2024. 2nd stage interviews will be held on Tuesday 04 June 2024.
Location: Mercedes-Benz World, Brooklands Drive, Weybridge About Us At Mercedes-Benz Cars, we're passionate about what we do. Whether we're exploring ways to make motoring more sustainable, or pushing the boundaries of technology, innovation underpins everything we do. It's an exciting time to be part of the team, so what are you waiting for? How you'll play your part We're looking for someone self-motivated and driven, who is highly focused on staff and customer satisfaction, can drive initiatives to enhance the overall experience and committed to delivering exceptional service. You'll have strong experience of operations and process management as you'll be responsible for leading and managing the service delivery of the logistics operation at Mercedes-Benz World. You'll ensure business objectives are met and delivered with the highest level of service and professionalism in all areas, ensuring resources used effectively to deliver needs. You'll be an excellent communicator and be able to convey information clearly and effectively across all levels of the organisation as you'll be liaising with internal and external stakeholders to ensure alignment and cooperation. As a strong team player with good work ethic, you'll have proven experience in managing and motivating teams, fostering a supportive and productive work environment so your team members excel in their roles. You will thrive in a fast-paced environment when being the day-to-day contact for the logistics contractor and overall responsibility for process and operational procedures. Having strong organisational skills and being able to adapt and navigate to changing business needs will be key. We're passionate about creating outstanding customer experiences something you'll be able to take ownership for. You'll be able to bring your in-depth knowledge of the Mercedes-Benz brand, its values, and its customer base. To ensure we provide the best luxury brand experience you may be required to have a flexible approach to working hours, which include weekend cover as required. At Mercedes-Benz, we operate with integrity and therefore you are required to maintain ethical standards in accordance to our polices and adhere to the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law. What's in it for you As well as the opportunity to work in a dynamic environment, with a great team and culture, we'll offer you a competitive salary and discretionary bonus structure. We also hope you'll love our products as much as we do, with access to our colleague car schemes. On top of that, you'll be able to join our pension scheme and you'll get a flexible benefit pot that can be used to find the benefits that are right for you. We're here to support you - we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We'll also encourage your development, with the training and knowledge you need to reach your potential. Who we are Through the doors of Mercedes-Benz Cars, you'll find a passionate team working to drive creative solutions, who think and act luxury brand in everything that we do. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity. We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas. What's next? Once you click apply, we'll take you through to the Mercedes-Benz Group careers portal - this is our parent company site, so don't worry, you're in safe hands. Here, you'll find a short application form to complete. Please be assured that we're here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We're also open to working flexibly and are happy to discuss flexible working options. Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK. Managing your data We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR. Your application data is held within our secure application tracking system called Taleo - you'll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek 'job alerts' once you are registered in Taleo and it's possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as for further information. If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Mercedes-Benz UK Data Protection Officer at the following address: Mercedes-Benz UK Ltd, Legal Department, Tongwell, Milton Keynes, MK15 8BA or .
May 11, 2024
Full time
Location: Mercedes-Benz World, Brooklands Drive, Weybridge About Us At Mercedes-Benz Cars, we're passionate about what we do. Whether we're exploring ways to make motoring more sustainable, or pushing the boundaries of technology, innovation underpins everything we do. It's an exciting time to be part of the team, so what are you waiting for? How you'll play your part We're looking for someone self-motivated and driven, who is highly focused on staff and customer satisfaction, can drive initiatives to enhance the overall experience and committed to delivering exceptional service. You'll have strong experience of operations and process management as you'll be responsible for leading and managing the service delivery of the logistics operation at Mercedes-Benz World. You'll ensure business objectives are met and delivered with the highest level of service and professionalism in all areas, ensuring resources used effectively to deliver needs. You'll be an excellent communicator and be able to convey information clearly and effectively across all levels of the organisation as you'll be liaising with internal and external stakeholders to ensure alignment and cooperation. As a strong team player with good work ethic, you'll have proven experience in managing and motivating teams, fostering a supportive and productive work environment so your team members excel in their roles. You will thrive in a fast-paced environment when being the day-to-day contact for the logistics contractor and overall responsibility for process and operational procedures. Having strong organisational skills and being able to adapt and navigate to changing business needs will be key. We're passionate about creating outstanding customer experiences something you'll be able to take ownership for. You'll be able to bring your in-depth knowledge of the Mercedes-Benz brand, its values, and its customer base. To ensure we provide the best luxury brand experience you may be required to have a flexible approach to working hours, which include weekend cover as required. At Mercedes-Benz, we operate with integrity and therefore you are required to maintain ethical standards in accordance to our polices and adhere to the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law. What's in it for you As well as the opportunity to work in a dynamic environment, with a great team and culture, we'll offer you a competitive salary and discretionary bonus structure. We also hope you'll love our products as much as we do, with access to our colleague car schemes. On top of that, you'll be able to join our pension scheme and you'll get a flexible benefit pot that can be used to find the benefits that are right for you. We're here to support you - we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We'll also encourage your development, with the training and knowledge you need to reach your potential. Who we are Through the doors of Mercedes-Benz Cars, you'll find a passionate team working to drive creative solutions, who think and act luxury brand in everything that we do. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity. We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas. What's next? Once you click apply, we'll take you through to the Mercedes-Benz Group careers portal - this is our parent company site, so don't worry, you're in safe hands. Here, you'll find a short application form to complete. Please be assured that we're here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We're also open to working flexibly and are happy to discuss flexible working options. Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK. Managing your data We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR. Your application data is held within our secure application tracking system called Taleo - you'll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek 'job alerts' once you are registered in Taleo and it's possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as for further information. If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Mercedes-Benz UK Data Protection Officer at the following address: Mercedes-Benz UK Ltd, Legal Department, Tongwell, Milton Keynes, MK15 8BA or .
Our client is looking for an asset management officer to join their team on a temporary contract until November 2024. In this role you will manage an effective Housing Asset Management System to ensure the information held is robust enough to drive the operational process of the Housing Building Maintenance service. Key responsibilities: Ensure the asset management system is effective, up to date, accurate and reliable so future programmes of work can be created which will also identify resource demand and funding requirements. React to programme changes. For example adverse weather, funding limits, resource issues. Assist the Project Manager to re-profile programmes of work with minimum disruption to tenants. Identify risks associated with the delivery of future programmes and develop creative solutions to assist in maintaining performance. Monitor all Stock Condition Surveys, Housing Health and Safety Rating System assessments, planned programmes and projects are in accordance with corporate and divisional performance plans and objectives to ensure compliance, including validation processes, target setting and measuring of programmes/contract completions. You will need: Relevant Level 4 qualification on the Credit and Qualifications Framework for Wales (CQFW). For example ILM/NVQ Level 4 in Management or HNC in Building / Construction. Excellent knowledge of performance management and data systems used within the service area. Excellent knowledge across a wide range of different sections within the departments such as PAM, WHQS, response repairs, statutory and cyclical maintenance Sound understanding of stock condition surveys, data collection and building life cycle costing Good understanding of working drawings and specifications for building works. If you have the skills or would like to know more, Please apply now! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 10, 2024
Seasonal
Our client is looking for an asset management officer to join their team on a temporary contract until November 2024. In this role you will manage an effective Housing Asset Management System to ensure the information held is robust enough to drive the operational process of the Housing Building Maintenance service. Key responsibilities: Ensure the asset management system is effective, up to date, accurate and reliable so future programmes of work can be created which will also identify resource demand and funding requirements. React to programme changes. For example adverse weather, funding limits, resource issues. Assist the Project Manager to re-profile programmes of work with minimum disruption to tenants. Identify risks associated with the delivery of future programmes and develop creative solutions to assist in maintaining performance. Monitor all Stock Condition Surveys, Housing Health and Safety Rating System assessments, planned programmes and projects are in accordance with corporate and divisional performance plans and objectives to ensure compliance, including validation processes, target setting and measuring of programmes/contract completions. You will need: Relevant Level 4 qualification on the Credit and Qualifications Framework for Wales (CQFW). For example ILM/NVQ Level 4 in Management or HNC in Building / Construction. Excellent knowledge of performance management and data systems used within the service area. Excellent knowledge across a wide range of different sections within the departments such as PAM, WHQS, response repairs, statutory and cyclical maintenance Sound understanding of stock condition surveys, data collection and building life cycle costing Good understanding of working drawings and specifications for building works. If you have the skills or would like to know more, Please apply now! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
9 Month Fixed Term Contract Chichester, Sussex, Hampshire £32,500 Hyde is looking to recruit an Anti-Social Behaviour Officer to deliver an effective, proactive and customer-focused Anti Social Behaviour (ASB) service to tenants and leaseholders. Hyde is one of the UK s largest housing providers, working across London and the South East. With a turnover of £450m and 50,000 homes under management, the Anti-Social Behaviour (ASB) Officer will manage cases to a professional standard and in compliance with The Hyde Group policies. Duties & Responsibilities: Risk-assess victims of ASB and implement appropriate case management plans, making referrals where necessary. Make effective use of the specialist equipment that is available to assist with investigations and gather evidence. Work proactively to keep customers and other stakeholders informed about the progress of cases, providing timely and accurate responses to all enquiries. Take proportionate and necessary action when justified, in the use of all legal and non-legal remedies, considering the support needs and vulnerability of all parties. Prepare cases for court action and represent Hyde l at court and eviction, liaising with our Legal Services team and solicitors where appropriate. Key skills and experience: Up to date working knowledge and awareness of ASB case investigations/housing legislation. Ability to work independently and carry out home/site visits with minimal risk, often lone working in a variety of settings, including high rise blocks and large, urban estates. Previous ASB experience is essential/Housing Officer experience touching on ASB. Knowledge/experience of multi-agency working. Problem solving - promptly resolves day-to-day or routine problems within their work area using defined processes. Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
May 08, 2024
Contract
9 Month Fixed Term Contract Chichester, Sussex, Hampshire £32,500 Hyde is looking to recruit an Anti-Social Behaviour Officer to deliver an effective, proactive and customer-focused Anti Social Behaviour (ASB) service to tenants and leaseholders. Hyde is one of the UK s largest housing providers, working across London and the South East. With a turnover of £450m and 50,000 homes under management, the Anti-Social Behaviour (ASB) Officer will manage cases to a professional standard and in compliance with The Hyde Group policies. Duties & Responsibilities: Risk-assess victims of ASB and implement appropriate case management plans, making referrals where necessary. Make effective use of the specialist equipment that is available to assist with investigations and gather evidence. Work proactively to keep customers and other stakeholders informed about the progress of cases, providing timely and accurate responses to all enquiries. Take proportionate and necessary action when justified, in the use of all legal and non-legal remedies, considering the support needs and vulnerability of all parties. Prepare cases for court action and represent Hyde l at court and eviction, liaising with our Legal Services team and solicitors where appropriate. Key skills and experience: Up to date working knowledge and awareness of ASB case investigations/housing legislation. Ability to work independently and carry out home/site visits with minimal risk, often lone working in a variety of settings, including high rise blocks and large, urban estates. Previous ASB experience is essential/Housing Officer experience touching on ASB. Knowledge/experience of multi-agency working. Problem solving - promptly resolves day-to-day or routine problems within their work area using defined processes. Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
9 Month Fixed Term Contract Chichester, Sussex, Hampshire £32,500 Hyde is looking to recruit an Anti-Social Behaviour Officer to deliver an effective, proactive and customer-focused Anti Social Behaviour (ASB) service to tenants and leaseholders. Hyde is one of the UK s largest housing providers, working across London and the South East. With a turnover of £450m and 50,000 homes under management, the Anti-Social Behaviour (ASB) Officer will manage cases to a professional standard and in compliance with The Hyde Group policies. Duties & Responsibilities: Risk-assess victims of ASB and implement appropriate case management plans, making referrals where necessary. Make effective use of the specialist equipment that is available to assist with investigations and gather evidence. Work proactively to keep customers and other stakeholders informed about the progress of cases, providing timely and accurate responses to all enquiries. Take proportionate and necessary action when justified, in the use of all legal and non-legal remedies, considering the support needs and vulnerability of all parties. Prepare cases for court action and represent Hyde l at court and eviction, liaising with our Legal Services team and solicitors where appropriate. Key skills and experience: Up to date working knowledge and awareness of ASB case investigations/housing legislation. Ability to work independently and carry out home/site visits with minimal risk, often lone working in a variety of settings, including high rise blocks and large, urban estates. Previous ASB experience is essential/Housing Officer experience touching on ASB. Knowledge/experience of multi-agency working. Problem solving - promptly resolves day-to-day or routine problems within their work area using defined processes. Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
May 08, 2024
Contract
9 Month Fixed Term Contract Chichester, Sussex, Hampshire £32,500 Hyde is looking to recruit an Anti-Social Behaviour Officer to deliver an effective, proactive and customer-focused Anti Social Behaviour (ASB) service to tenants and leaseholders. Hyde is one of the UK s largest housing providers, working across London and the South East. With a turnover of £450m and 50,000 homes under management, the Anti-Social Behaviour (ASB) Officer will manage cases to a professional standard and in compliance with The Hyde Group policies. Duties & Responsibilities: Risk-assess victims of ASB and implement appropriate case management plans, making referrals where necessary. Make effective use of the specialist equipment that is available to assist with investigations and gather evidence. Work proactively to keep customers and other stakeholders informed about the progress of cases, providing timely and accurate responses to all enquiries. Take proportionate and necessary action when justified, in the use of all legal and non-legal remedies, considering the support needs and vulnerability of all parties. Prepare cases for court action and represent Hyde l at court and eviction, liaising with our Legal Services team and solicitors where appropriate. Key skills and experience: Up to date working knowledge and awareness of ASB case investigations/housing legislation. Ability to work independently and carry out home/site visits with minimal risk, often lone working in a variety of settings, including high rise blocks and large, urban estates. Previous ASB experience is essential/Housing Officer experience touching on ASB. Knowledge/experience of multi-agency working. Problem solving - promptly resolves day-to-day or routine problems within their work area using defined processes. Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
An exciting opportunity for an experienced Head of Finance to join this diverse and high energy Construction Services Provider. The company are a diverse group operating across the construction sector. Due to restructuring in the finance team an opportunity has been created for a Head Of Finance, reporting to the Group Board Chief Finance Officer. Requirements We are seeking candidates from a Construction related background, with a demonstrable track record in group finance. You will be responsible for core group activities focused on Compliance, Statutory reporting, Accounting and all associated activities. You willl be responsible for managing, motivating and monitoring the activities of the group finance team incorporating Financial Controllers Finance Managers, Ledger teams and other group subsidiary activities. If you are looking to lead and drive the finance function of a highly successful and driven organisation with a clear and defined growth strategy, this could be a great opportunity for your to take the next challenge Benefits The company has an excellent salary and benefits package with good long term prospects as the group continues its growth, and we are urgently seeking applications from Candidates with Chartered status. For more information on this and other unadvertised positions, please contact Andy Hayton
May 01, 2024
Full time
An exciting opportunity for an experienced Head of Finance to join this diverse and high energy Construction Services Provider. The company are a diverse group operating across the construction sector. Due to restructuring in the finance team an opportunity has been created for a Head Of Finance, reporting to the Group Board Chief Finance Officer. Requirements We are seeking candidates from a Construction related background, with a demonstrable track record in group finance. You will be responsible for core group activities focused on Compliance, Statutory reporting, Accounting and all associated activities. You willl be responsible for managing, motivating and monitoring the activities of the group finance team incorporating Financial Controllers Finance Managers, Ledger teams and other group subsidiary activities. If you are looking to lead and drive the finance function of a highly successful and driven organisation with a clear and defined growth strategy, this could be a great opportunity for your to take the next challenge Benefits The company has an excellent salary and benefits package with good long term prospects as the group continues its growth, and we are urgently seeking applications from Candidates with Chartered status. For more information on this and other unadvertised positions, please contact Andy Hayton
Temporary Accommodation Team Leader Lambeth Job Role Lead a team of officers, you will be responsible for the operational delivery of the Council's TA Placement or TA Management service, pursuant to the requirements of PVII Housing Act 1996 as amended. Be responsible for the agreements and contractual arrangements between the Council and accommodation providers by undertaking performance monitoring of the contractual and management agreements, ensuring actions are taken to address non-compliance. Key Accountabilities Manage allocated staff and resources using core processes and procedures consistently across the assigned operational activities in an efficient manner that is in compliance with all relevant policies and guidelines. Work in partnership with relevant internal and external partners as designated by the Service Manager for team objectives to deliver effective outcomes through collaborative, joined-up working. To lead and be responsible for the effective allocation of all types of temporary accommodation including daily emergencies and transfers; and to ensure that the placement of suitable accommodation is sufficient to meet with clients' individual needs and service demands. Work closely with the Service Manager to manage and maintain the Council's temporary accommodation portfolio, ensuring optimum use of stock to approved standards so that a good quality, sufficient and sustainable mix of properties continues to exist to address demand and customers need in line with the Council's objectives and statutory duties. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. Support the Service Manager in developing and implementing innovative solutions and new schemes for temporary accommodation; taking a supporting role in negotiations with service providers, including social landlords, private sector landlords and other stakeholders.
May 01, 2024
Contract
Temporary Accommodation Team Leader Lambeth Job Role Lead a team of officers, you will be responsible for the operational delivery of the Council's TA Placement or TA Management service, pursuant to the requirements of PVII Housing Act 1996 as amended. Be responsible for the agreements and contractual arrangements between the Council and accommodation providers by undertaking performance monitoring of the contractual and management agreements, ensuring actions are taken to address non-compliance. Key Accountabilities Manage allocated staff and resources using core processes and procedures consistently across the assigned operational activities in an efficient manner that is in compliance with all relevant policies and guidelines. Work in partnership with relevant internal and external partners as designated by the Service Manager for team objectives to deliver effective outcomes through collaborative, joined-up working. To lead and be responsible for the effective allocation of all types of temporary accommodation including daily emergencies and transfers; and to ensure that the placement of suitable accommodation is sufficient to meet with clients' individual needs and service demands. Work closely with the Service Manager to manage and maintain the Council's temporary accommodation portfolio, ensuring optimum use of stock to approved standards so that a good quality, sufficient and sustainable mix of properties continues to exist to address demand and customers need in line with the Council's objectives and statutory duties. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. Support the Service Manager in developing and implementing innovative solutions and new schemes for temporary accommodation; taking a supporting role in negotiations with service providers, including social landlords, private sector landlords and other stakeholders.
Main purpose of post To be responsible for the effective and efficient inspection of accommodation provided by the Council to those in housing need in order to ensure compliance with safety requirements and monitor standards of repairs and maintenance. To carry out tenancy checks, noting changes in circumstance, nuisance, complaints, requests for transfer etc and liaise with colleagues in the Tenancy Sustainment, Housing Support and Lettings teams as appropriate in order to ensure that the tenant and landlord are given support to resolve any issues. Key Accountabilities 1. Responsible for the inspection of accommodation units as required, ensuring that they meet with required standard and are free of hazards under Housing Health and Safety Rating System, liaising with Environmental Health Officers as required. 2. Responsible for ensuring that all appropriate standards are met and various certifications are provided for gas and electrical installations, energy efficiency etc. 3. Prepare condition surveys, specifying appropriate remedial works to remove or reduce hazards and negotiate improvements with landlords/provider/repairs team. 4. Monitor progress on repair issues and liaise with landlord/ provider/repairs team to ensure repair items are attended to. 5. Liaising with the Lettings Negotiators where necessary to ensure properties are let in the swiftest time possible and any repair issues are deal with. 6. Maintain and monitor safety certificates ensuring that they are all valid and in date. Update records to reflect this, and arrange for new ones where required. 7. To ensure all paperwork is completed accurately and in a timely manner, according to council procedure. 8. Carry out accompanied lettings with prospective occupants as required by the Team manager, and ensure that all aspects of the accommodation are conveyed to them. 9. Organise and carry out quarterly inspections of all direct leasing properties. 10. To keep records of inspections and action taken on a weekly, monthly, quarterly and annual basis so as to effectively improve standards. 11. To provide the Direct Leasing and Lettings Team Manager with regular update reports with regard to outstanding maintenance issues and matters of health and safety. 12. To take responsibility, relevant to the post, for ensuring that Council statutes and government legislation is upheld. This includes the Data Protection Act, the Health and Safety at Work Act, Equalities and Diversity, Standing Orders and Financial regulations. 13. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults 14. To take responsibility, appropriate to the post, for tackling racism and promoting good race, ethnic and community relations. 15. To work flexibly in undertaking the duties and responsibilities of this job, and participate as required in multi-disciplinary cross-department and crossorganisational groups and task teams. 16. To undertake any other duties that may be required. These may be varied from time to time to meet the needs of the service.
May 01, 2024
Contract
Main purpose of post To be responsible for the effective and efficient inspection of accommodation provided by the Council to those in housing need in order to ensure compliance with safety requirements and monitor standards of repairs and maintenance. To carry out tenancy checks, noting changes in circumstance, nuisance, complaints, requests for transfer etc and liaise with colleagues in the Tenancy Sustainment, Housing Support and Lettings teams as appropriate in order to ensure that the tenant and landlord are given support to resolve any issues. Key Accountabilities 1. Responsible for the inspection of accommodation units as required, ensuring that they meet with required standard and are free of hazards under Housing Health and Safety Rating System, liaising with Environmental Health Officers as required. 2. Responsible for ensuring that all appropriate standards are met and various certifications are provided for gas and electrical installations, energy efficiency etc. 3. Prepare condition surveys, specifying appropriate remedial works to remove or reduce hazards and negotiate improvements with landlords/provider/repairs team. 4. Monitor progress on repair issues and liaise with landlord/ provider/repairs team to ensure repair items are attended to. 5. Liaising with the Lettings Negotiators where necessary to ensure properties are let in the swiftest time possible and any repair issues are deal with. 6. Maintain and monitor safety certificates ensuring that they are all valid and in date. Update records to reflect this, and arrange for new ones where required. 7. To ensure all paperwork is completed accurately and in a timely manner, according to council procedure. 8. Carry out accompanied lettings with prospective occupants as required by the Team manager, and ensure that all aspects of the accommodation are conveyed to them. 9. Organise and carry out quarterly inspections of all direct leasing properties. 10. To keep records of inspections and action taken on a weekly, monthly, quarterly and annual basis so as to effectively improve standards. 11. To provide the Direct Leasing and Lettings Team Manager with regular update reports with regard to outstanding maintenance issues and matters of health and safety. 12. To take responsibility, relevant to the post, for ensuring that Council statutes and government legislation is upheld. This includes the Data Protection Act, the Health and Safety at Work Act, Equalities and Diversity, Standing Orders and Financial regulations. 13. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults 14. To take responsibility, appropriate to the post, for tackling racism and promoting good race, ethnic and community relations. 15. To work flexibly in undertaking the duties and responsibilities of this job, and participate as required in multi-disciplinary cross-department and crossorganisational groups and task teams. 16. To undertake any other duties that may be required. These may be varied from time to time to meet the needs of the service.
MMP Consultancy currently have an opportunity for a M&E Manager to join a local authority based in Godalming, Surrey This will be an permanent position paying 51,410 - 55,400p/a + Benefits. My client are offering flexible working with an expectation of 2 days p/w in the offices. Purpose Of The Role: The overall purpose of the job role is to lead and manage the Mechanical & Electrical capital works including commercial pant rooms and electrical compliance within Housing Operations, managing the associated contractors or consultants to ensure adherence to all Health and Safety legislation to ensure homes and common areas are kept safe and in good repair. Lead on the new Electrical and Gas contract mobilsation Responsible for managing the Heating and Electrical contracts in terms of capital programme , including the electrical EICR compliance works ensuring the timely response of contractors and the completion of high quality works. Review and lead on the strategy for the longer term gas boiler replacement strategy working with the Asset Team and Energy Efficiency Project Lead to support the priorities of having our homes achieving net carbon zero in the Borough by 2030. Work closely and in co-ordination with the Compliance Manager with regards to contracts and programmed works Review and lead on the strategy to replace properties with electrical storage heaters. As part of the wider Property Service Team support the Operations Manager and Strategic Asset Manager and work in co-ordination with the Compliance Manager in the success of our repairs and maintenance service, creating excellent partnerships, leading a knowledgeable and customer focused team, working alongside colleagues across the Housing Operations service. Main Duties & Accountabilities: Operational Duties Manage the delivery of domestic gas boiler replacement programme and plant room servicing and replacement programme Manage the delivery of the domestic and commercial gas procurement contract tender to award in line with the Council's Contract Procurement Regulations Manage the small number of plant room works for the Senior Living Schemes and communal properties Manage the electrical "capital upgrade works" including major upgrades or whole house re-wiring programmes Manage the non-domestic lift servicing and replacement programme Assist with the Fire Alarm Replacement programme to our Senior Living Schemes Manage the replacement programme of properties with electrical storage heating systems. Liaise with the Asset Team with regards to Thermal comfort upgrade works in relation to heating requirements Work in close co-ordination with the Compliance Manager and team to ensure compliance policies and procedures are regularly reviewed ensuring adherence with current regulations and legislation. Overall responsibility of the capital heating projects and works. Provide technical advice and support to Housing Operations colleagues to advise on the feasibility of M&E capital improvement works including Air Source Heat Pumps and other alternative heating technologies. Challenge poor performance and develop remedial action plans to safeguard the Council and its residents where performance is failing, escalating issues and concerns to appropriate stakeholders. Produce regular performance management reports to Management Board and Members Ensure that all Compliance records are fed into the asset management system are updated ensuring data integrity. Provide Out of Hours cover on a rolling rota basis with other Property Service Managers. (Optional) Provide data and information to support the annual return of Tenant Satisfaction Measures for the Regulator of Social Housing Contract Management: Lead on all contract management duties including monitoring budgets against spend, performance management, contract delivery and progression to ensure best value for money and quality works. Chair operational and strategic group meetings for all compliance owned contracts. Monitor contractual terms and conditions for Compliance contracts and projects, working with contractors to resolve issues or escalating to Operations Manager as necessary. Provide subject matter lead on legislation, ensuring updates or changes are reflected in the Council's policies and procedures in a timely manner. Team Work and Communication: Develop robust and effective stakeholder and supplier relationships, working closely with contractors to develop partnering arrangements. Promote collaborative and cross functional team working in Property Services Team to meet operational targets and priorities Ensure the Section 20 process of leaseholder management is adhered to and ensuring leaseholder communication completed. Provide expertise advice and support to officers and managers across the Council on matters relating to Compliance. Training and Development: Identify and undertake training and development opportunities as required to ensure the available skills are in place to meet the business objectives, and to enable the achievement of potential Ensure that the wider Property Services Team is appropriately trained in key compliance policies and activities to ensure adherence to Council policies, regulations and legislation. Finance and Budgets: Efficiently and effectively monitor and manage budgets for the -M&E Capital works Contribute to your service area business plan to include priority projects, financial forecasts and expenditure review, providing regular updates to Head of Service. Manage and advise on M&E Capital programmes, ensuring the Council meet Health and Safety obligations, whilst ensuring that programmes remain within budget. Authorise invoice payments up to the delegated authority threshold of the post holder. Dignity and Respect - Treat all colleagues with dignity and respect whilst at work so that they are able to, and encouraged to meet their full potentially working in a non-threatening environment free of harassment and/or bullying. Data Protection (GDPR) - Ensure that the principle of confidentially and the requirements of the Data Protection Act (and future GDPR requirements) are fully applied to the work of your service area. Information Sharing - Work in line with the relevant protocols and service level agreements to enable the effective sharing of information between agencies. Areas Of Accountability: Responsibility for adherence of compliance within plant rooms, domestic heating and electrical major upgrades , across the Council housing stock, Ownership of all relevant Housing Health and Safety policies, procedures and management plans, to ensure that they are current, regularly reviewed and meet the required guidance, regulation and legislation. Responsibility for the contract procurement for Domestic gas servicing and replacements to the value of 2 million (approximately) in line with Contract Procurement Regulations and Financial Regulations Contract management duties including budget monitoring, performance management, contract delivery and progression to ensure value for money Provide line manager support guidance and to ensure team are credible and focused on building a continuous professional development culture Produce regular performance management reports to Corporate Management Board, Landlord Services Advisory Board, H&S Committee Overview and Scrutiny Committees and for Tenant Satisfaction Measures for the Regulator of Social Housing Title: M&E Manager Salary: 51,410 - 55,400p/a + Benefits Location: Godalming, Surrey
May 01, 2024
Full time
MMP Consultancy currently have an opportunity for a M&E Manager to join a local authority based in Godalming, Surrey This will be an permanent position paying 51,410 - 55,400p/a + Benefits. My client are offering flexible working with an expectation of 2 days p/w in the offices. Purpose Of The Role: The overall purpose of the job role is to lead and manage the Mechanical & Electrical capital works including commercial pant rooms and electrical compliance within Housing Operations, managing the associated contractors or consultants to ensure adherence to all Health and Safety legislation to ensure homes and common areas are kept safe and in good repair. Lead on the new Electrical and Gas contract mobilsation Responsible for managing the Heating and Electrical contracts in terms of capital programme , including the electrical EICR compliance works ensuring the timely response of contractors and the completion of high quality works. Review and lead on the strategy for the longer term gas boiler replacement strategy working with the Asset Team and Energy Efficiency Project Lead to support the priorities of having our homes achieving net carbon zero in the Borough by 2030. Work closely and in co-ordination with the Compliance Manager with regards to contracts and programmed works Review and lead on the strategy to replace properties with electrical storage heaters. As part of the wider Property Service Team support the Operations Manager and Strategic Asset Manager and work in co-ordination with the Compliance Manager in the success of our repairs and maintenance service, creating excellent partnerships, leading a knowledgeable and customer focused team, working alongside colleagues across the Housing Operations service. Main Duties & Accountabilities: Operational Duties Manage the delivery of domestic gas boiler replacement programme and plant room servicing and replacement programme Manage the delivery of the domestic and commercial gas procurement contract tender to award in line with the Council's Contract Procurement Regulations Manage the small number of plant room works for the Senior Living Schemes and communal properties Manage the electrical "capital upgrade works" including major upgrades or whole house re-wiring programmes Manage the non-domestic lift servicing and replacement programme Assist with the Fire Alarm Replacement programme to our Senior Living Schemes Manage the replacement programme of properties with electrical storage heating systems. Liaise with the Asset Team with regards to Thermal comfort upgrade works in relation to heating requirements Work in close co-ordination with the Compliance Manager and team to ensure compliance policies and procedures are regularly reviewed ensuring adherence with current regulations and legislation. Overall responsibility of the capital heating projects and works. Provide technical advice and support to Housing Operations colleagues to advise on the feasibility of M&E capital improvement works including Air Source Heat Pumps and other alternative heating technologies. Challenge poor performance and develop remedial action plans to safeguard the Council and its residents where performance is failing, escalating issues and concerns to appropriate stakeholders. Produce regular performance management reports to Management Board and Members Ensure that all Compliance records are fed into the asset management system are updated ensuring data integrity. Provide Out of Hours cover on a rolling rota basis with other Property Service Managers. (Optional) Provide data and information to support the annual return of Tenant Satisfaction Measures for the Regulator of Social Housing Contract Management: Lead on all contract management duties including monitoring budgets against spend, performance management, contract delivery and progression to ensure best value for money and quality works. Chair operational and strategic group meetings for all compliance owned contracts. Monitor contractual terms and conditions for Compliance contracts and projects, working with contractors to resolve issues or escalating to Operations Manager as necessary. Provide subject matter lead on legislation, ensuring updates or changes are reflected in the Council's policies and procedures in a timely manner. Team Work and Communication: Develop robust and effective stakeholder and supplier relationships, working closely with contractors to develop partnering arrangements. Promote collaborative and cross functional team working in Property Services Team to meet operational targets and priorities Ensure the Section 20 process of leaseholder management is adhered to and ensuring leaseholder communication completed. Provide expertise advice and support to officers and managers across the Council on matters relating to Compliance. Training and Development: Identify and undertake training and development opportunities as required to ensure the available skills are in place to meet the business objectives, and to enable the achievement of potential Ensure that the wider Property Services Team is appropriately trained in key compliance policies and activities to ensure adherence to Council policies, regulations and legislation. Finance and Budgets: Efficiently and effectively monitor and manage budgets for the -M&E Capital works Contribute to your service area business plan to include priority projects, financial forecasts and expenditure review, providing regular updates to Head of Service. Manage and advise on M&E Capital programmes, ensuring the Council meet Health and Safety obligations, whilst ensuring that programmes remain within budget. Authorise invoice payments up to the delegated authority threshold of the post holder. Dignity and Respect - Treat all colleagues with dignity and respect whilst at work so that they are able to, and encouraged to meet their full potentially working in a non-threatening environment free of harassment and/or bullying. Data Protection (GDPR) - Ensure that the principle of confidentially and the requirements of the Data Protection Act (and future GDPR requirements) are fully applied to the work of your service area. Information Sharing - Work in line with the relevant protocols and service level agreements to enable the effective sharing of information between agencies. Areas Of Accountability: Responsibility for adherence of compliance within plant rooms, domestic heating and electrical major upgrades , across the Council housing stock, Ownership of all relevant Housing Health and Safety policies, procedures and management plans, to ensure that they are current, regularly reviewed and meet the required guidance, regulation and legislation. Responsibility for the contract procurement for Domestic gas servicing and replacements to the value of 2 million (approximately) in line with Contract Procurement Regulations and Financial Regulations Contract management duties including budget monitoring, performance management, contract delivery and progression to ensure value for money Provide line manager support guidance and to ensure team are credible and focused on building a continuous professional development culture Produce regular performance management reports to Corporate Management Board, Landlord Services Advisory Board, H&S Committee Overview and Scrutiny Committees and for Tenant Satisfaction Measures for the Regulator of Social Housing Title: M&E Manager Salary: 51,410 - 55,400p/a + Benefits Location: Godalming, Surrey
Right to Buy Officer Southwark - Hybrid I am recruiting for a local authority who is looking for an experienced Right to Buy Officer to join the team for a 6-month period. The increase in applications has created the need for additional expertise in handling Right to Buy cases. As a Right to Buy Officer, you will be responsible for guiding applicants through the process, ensuring compliance with regulations, and providing support and advice as needed. You will be responsible for managing a caseload of applicants, liaising with them both in person and remotely to provide guidance and support. It is essential that you can maintain a professional tone and approach, ensuring that all applicants feel supported and informed throughout their journey. Job Role To be responsible for a Right to buy application from start to completion to ensure that excellent customer service, judgment, case management tools are provided to applicants as we guide them through the process. Monitor and manage your own workload and performance within the application process to ensure that the Council is complying with the Right to Buy process and within the timeframes as set out in the Housing Act 1985. To complete financial and fraud assessments based on the financial information provided by applicants as required by Council policy on fraud prevention and in accordance with anti-money laundering regulations. Key Responsibilities To have an intricate understanding of the Housing Act 1985 and case law developments and how that sets out the prescribed Right to Buy program and informs your judgment and decision making when assessing Right to Buy applications. To contribute to the running of the Sales and Acquisitions Group by reporting to the Right to Buy Manager on all Right to Buy cases that are allocated to you as a Right to Buy officer. To manage your own cases as a Right to Buy officer as you guide customers through the processes of the Right to Buy scheme as set out under the Housing Act 1985. Ensuring all Right to Buy applications are processed efficiently, documents are drafted correctly, and all other tasks are completed within the legislative requirements of the Housing Act 1985 and any internal procedures.
May 01, 2024
Contract
Right to Buy Officer Southwark - Hybrid I am recruiting for a local authority who is looking for an experienced Right to Buy Officer to join the team for a 6-month period. The increase in applications has created the need for additional expertise in handling Right to Buy cases. As a Right to Buy Officer, you will be responsible for guiding applicants through the process, ensuring compliance with regulations, and providing support and advice as needed. You will be responsible for managing a caseload of applicants, liaising with them both in person and remotely to provide guidance and support. It is essential that you can maintain a professional tone and approach, ensuring that all applicants feel supported and informed throughout their journey. Job Role To be responsible for a Right to buy application from start to completion to ensure that excellent customer service, judgment, case management tools are provided to applicants as we guide them through the process. Monitor and manage your own workload and performance within the application process to ensure that the Council is complying with the Right to Buy process and within the timeframes as set out in the Housing Act 1985. To complete financial and fraud assessments based on the financial information provided by applicants as required by Council policy on fraud prevention and in accordance with anti-money laundering regulations. Key Responsibilities To have an intricate understanding of the Housing Act 1985 and case law developments and how that sets out the prescribed Right to Buy program and informs your judgment and decision making when assessing Right to Buy applications. To contribute to the running of the Sales and Acquisitions Group by reporting to the Right to Buy Manager on all Right to Buy cases that are allocated to you as a Right to Buy officer. To manage your own cases as a Right to Buy officer as you guide customers through the processes of the Right to Buy scheme as set out under the Housing Act 1985. Ensuring all Right to Buy applications are processed efficiently, documents are drafted correctly, and all other tasks are completed within the legislative requirements of the Housing Act 1985 and any internal procedures.
One of our local authority clients are currently recruiting for Licensing Enforcement Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary In this role, the post holder will work under the direction of the Service Manager (Licensing and Enforcement) to contribute to the delivery of the licensing service including: enforcement of a wide variety of licences, notices, permits and permissions, involvement in the processing of applications with respect the Licensing Act 2003, Gambling Act 2005, Scrap Metal Dealers Act 2013, hackney carriage and private hire vehicles, drivers and operators, Charity collections and other regulated activities as well as community safety matters. Duties and Responsibilities To undertake all duties necessary in respect of a range of Local Authority licensing functions including the monitoring of compliance, investigation of complaints and applications for licence review. To maintain up to date professional knowledge and expertise To provide technical advice to applicants, key stakeholders and objectors. To liaise and work in partnership with responsible authorities, interested parties and other stakeholders. To provide technical advice and guidance to the safety advisory group, and to assist in effective liaison between all agencies. To carry out regular inspections of all licensed premises during and out of performance times - these include cinemas, theatres, community centres, village halls, public houses, night clubs and late-night refreshment houses. To carry out regular inspections of premises and vehicles in relation to other licences including those relating to Hackney Carriages and Private Hire vehicles. To carry out the inspection and regulation of facilities for gambling. To apply the relevant regulations, conditions and codes of practice, and to give advice and guidance on licensing law and related technical aspects to the general public, members and professional bodies where necessary. To support emergency planning, and community safety initiatives and actions. The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Jahker Miah at Coyle Personnel Ltd.
May 01, 2024
Seasonal
One of our local authority clients are currently recruiting for Licensing Enforcement Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary In this role, the post holder will work under the direction of the Service Manager (Licensing and Enforcement) to contribute to the delivery of the licensing service including: enforcement of a wide variety of licences, notices, permits and permissions, involvement in the processing of applications with respect the Licensing Act 2003, Gambling Act 2005, Scrap Metal Dealers Act 2013, hackney carriage and private hire vehicles, drivers and operators, Charity collections and other regulated activities as well as community safety matters. Duties and Responsibilities To undertake all duties necessary in respect of a range of Local Authority licensing functions including the monitoring of compliance, investigation of complaints and applications for licence review. To maintain up to date professional knowledge and expertise To provide technical advice to applicants, key stakeholders and objectors. To liaise and work in partnership with responsible authorities, interested parties and other stakeholders. To provide technical advice and guidance to the safety advisory group, and to assist in effective liaison between all agencies. To carry out regular inspections of all licensed premises during and out of performance times - these include cinemas, theatres, community centres, village halls, public houses, night clubs and late-night refreshment houses. To carry out regular inspections of premises and vehicles in relation to other licences including those relating to Hackney Carriages and Private Hire vehicles. To carry out the inspection and regulation of facilities for gambling. To apply the relevant regulations, conditions and codes of practice, and to give advice and guidance on licensing law and related technical aspects to the general public, members and professional bodies where necessary. To support emergency planning, and community safety initiatives and actions. The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Jahker Miah at Coyle Personnel Ltd.
Spencer & James are partnered with the leading Tier 1 Main Contractor in the UK providing property services and repairs & maintenance within the Social Housing Sector.
We are now seeking an customer focused Resident Liaison Officer to support residents, site teams and contractors on a significant Housing Maintenance contract in East London.
Title: Resident Liaison Officer
Location: Sites across the East London
Salary: £26,000 - £30,000 (Basic Salary), £3,800 (Car Allowance) or Company Car
Contract & hours: Permanent, full time, Monday to Friday, 40 hours per week
Outline
We are recruiting now for a Resident Liaison Officer in East London to assist on Fire Safety, Fire Doors, Kitchens & Bathrooms contracts, to support the Contract Managers and Site Managers with ensuring the business provides a customer focused service for all stakeholders involved on our contract within East London and other local London contracts if required.
Key Responsibilities
As a Resident Liaison Officer, you will play a vital role. For many residents you will be the first person they meet. Through your words, action and commitment to giving good service, an impression of the company will be formed in the minds of our customers that will directly reflect on our good name. It is our belief that your role is one of the most critical within the site team, as achieving excellent customer relationships is a main route to repeat business.
You will facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the site team.
Your main duties will include:
* Carrying out property condition surveys
* Establish each resident's requirement & detail the full RLO process
* Consulting resident representatives & groups
* Arranging works and surveys appointment.
* Review and report on provision and satisfaction levels, to ensure exceptional customer service is being delivered.
Requirements
To be a Resident Liaison Officer with our team on this project, we are looking for those who have;
Strong experience as a Liaison Officer with a housing maintenance background - it would be a bonus if this includes fire safety, fire doors, and kitchen & bathrooms project experience.
You should also have a strong understanding of relevant legislation & compliance issues surrounding housing & property, with the ability to deal with sensitive & difficult scenarios.
Full UK Driving License
If you believe this is you role for the taking please contact Ivor @ Spencer & James Limited
Feb 03, 2023
Permanent
Spencer & James are partnered with the leading Tier 1 Main Contractor in the UK providing property services and repairs & maintenance within the Social Housing Sector.
We are now seeking an customer focused Resident Liaison Officer to support residents, site teams and contractors on a significant Housing Maintenance contract in East London.
Title: Resident Liaison Officer
Location: Sites across the East London
Salary: £26,000 - £30,000 (Basic Salary), £3,800 (Car Allowance) or Company Car
Contract & hours: Permanent, full time, Monday to Friday, 40 hours per week
Outline
We are recruiting now for a Resident Liaison Officer in East London to assist on Fire Safety, Fire Doors, Kitchens & Bathrooms contracts, to support the Contract Managers and Site Managers with ensuring the business provides a customer focused service for all stakeholders involved on our contract within East London and other local London contracts if required.
Key Responsibilities
As a Resident Liaison Officer, you will play a vital role. For many residents you will be the first person they meet. Through your words, action and commitment to giving good service, an impression of the company will be formed in the minds of our customers that will directly reflect on our good name. It is our belief that your role is one of the most critical within the site team, as achieving excellent customer relationships is a main route to repeat business.
You will facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the site team.
Your main duties will include:
* Carrying out property condition surveys
* Establish each resident's requirement & detail the full RLO process
* Consulting resident representatives & groups
* Arranging works and surveys appointment.
* Review and report on provision and satisfaction levels, to ensure exceptional customer service is being delivered.
Requirements
To be a Resident Liaison Officer with our team on this project, we are looking for those who have;
Strong experience as a Liaison Officer with a housing maintenance background - it would be a bonus if this includes fire safety, fire doors, and kitchen & bathrooms project experience.
You should also have a strong understanding of relevant legislation & compliance issues surrounding housing & property, with the ability to deal with sensitive & difficult scenarios.
Full UK Driving License
If you believe this is you role for the taking please contact Ivor @ Spencer & James Limited
PERMANENT ROLE!! Head of Strategic Asset Management Pay Rate: £59,754- £64,866 per annum Security Clearance: DBS CV Deadline: 13/05/2022 16:00 Interview Process: TBC Start Date: 15/05/2022 PERMANENT ROLE!! Location: Bracknell - Home Flex/Agile Key Objectives of the role 1. To lead the Council’s approach to managing all its assets including time sensitive programming and management of redevelopment of all sites to support the delivery of the Council’s Transformation Programme ensuring that the Council’s assets are able to deliver the new ways of working and service design models of services for the Council, the community and public at large. 2. To lead and manage the re-procurement of commissioning a multi-disciple design team to design and deliver on behalf of the Council. 3. Managing the delivery of significant complex and multiple level construction projects across the Council taking decisions on the most appropriate method of delivery for each project. 4. To lead and manage the Construction and Maintenance teams which provide professional building services functions across all directorates within the Council. 5. To provide policy and performance support to the department. 6. To provide programme and project management support to other local councils and partner agencies to maximise income generation opportunities for the Council. 7. To provide advice and support to the Assistant Director: Property and associated corporate working groups The main duties and responsibilities of the post-holder are to: 1. To develop the Council’s policy for asset management and monitor the performance of its buildings. 2. To report and advise Directors, senior officers and Members across Directorates in the Council on all construction and technical related matters including taking decisions on types of construction methods and materials within the context of impact on programme/project delivery timescales and costs. 3. To lead and manage the Construction & Maintenance team in accordance with professional practice to deliver the Council’s objectives. 4. Set management objectives and allocate resources to ensure that the section meets its objectives, actions, performance indicators and budgets and manage its overall performance. 5. Contribute to the Departmental Management Team co-ordinating advice on divisional services, business planning and corporate policies to ensure the department is able to deliver practical and customer focussed services. 6. Appoint, lead and manage external consultants as when required in line with procurement processes. 7. Implement and enforce all relevant Health and Safety standards relating to construction. 8. Lead, manage, monitor and report on annual budgets of all capital projects: overall budget between £15m - £35m per annum, an annual repairs budget of £1m per annum and £3m schools and planned maintenance budget. 9. Oversee the management of building and building services maintenance, including: the timely completion of repairs and servicing in accordance with the building maintenance repairs and service contracts; managing the section’s computerised maintenance repairs and planned maintenance system; ensuring all repairs and servicing effected by contractors is in accordance with all Health and Safety Legislation; managing the issuing of works orders, ensuring they are in line with Bracknell Forest Council’s Procurement Procedures and the section’s QA procedures; the preparation and prioritising of maintenance programmes; specifying and administering appropriate works or programmes of works for reactive and planned maintenance; being responsible for the design of construction works, specifically in relation to maintenance projects. 10. To represent and deputise for the Assistant Director: Property at corporate officer meetings, relevant meetings with outside bodies and when required Member/Officer Working Groups and Committees. 11. Responsible for the safety and maintenance of designated properties and sites ensuring that these properties and sites are incompliance with all applicable regulations. Recommending and coordinating improvements to the properties and procedures as needed to ensure a safe, functional, and appealing space. Essential
BSc in building construction.
Full professional qualification eg MRICS, MCIOB.
Project management qualification, MAPM.
Experience of managing a multi-discipline team to provide all property related advice and undertake construction works from Inception to Completion working alongside consultants.
Evidence of continuing professional development.
Proven experience of major capital programme management and budgets in excess of £30m with the ability to lead and manage multiple projects with key focus on delivery and quality.
Proven relationship management skills at all levels including Executive Directors, Assistant Directors and Executive Members. Proven ability to challenge and manage external contractors and clients.
Proven ability to develop relationships with partner agencies with a view to selling programme and project management services to other local Councils and partner agencies to maximise income generation opportunities. Proven ability to lead and manage a number of multi-disciplinary teams ensuring successful co-working in line with solution focused One Council approach to ensure successful management and delivery of major capital and Planned Maintenance projects which are critical to the Council’s delivery of its strategic Transformation Programme.
Proven experience and understanding project programme management methodologies and technology of managing large and complex projects including external partner contracts.
Strong understanding of contract law and procurement procedures of high value contracts.
Experience of managing major capital programmes and budgets in excess of £30m with the ability to lead and manage multiple projects with key focus on delivery and quality.
Managing the delivery of multi-million-pound capital projects: including effective financial monitoring and reporting. Authorising of financial transactions in accordance with Council’s approved scheme of delegation.
Ability to produce clear concise reports for senior managers / boards.
Sound and logical thinker with proven innovative approach to problem solving to overcome challenging situations and unexpected developments
Ability to chair meetings and inspire confidence among a wide range of service users.
Extensive knowledge of Health & Safety legislation, including CDM and Asbestos Regs.
Oral communication skills to hold a contrary view in a meeting and explain technical issues to both Councillor or senior officer who has never encountered it before.
Intermediate level PC skills, including knowledge of Word, Excel and MS Project.
Understanding of and commitment to the requirements of safeguarding children, young people and vulnerable adults.
Manage, supervise and appraise identified staff including, guidance and training and make decisions on the recruitment and allocation of staff resources, including client professional services consultants where appointed. Knowledge of one corporate landlord management and reporting.
Knowledge of procurement regulations.
Desirable
Experience of deputising for the Assistant Director to provide the senior management team advice on all property related issues.
Knowledge of Local Authority procedures.
Apr 22, 2022
Full time
PERMANENT ROLE!! Head of Strategic Asset Management Pay Rate: £59,754- £64,866 per annum Security Clearance: DBS CV Deadline: 13/05/2022 16:00 Interview Process: TBC Start Date: 15/05/2022 PERMANENT ROLE!! Location: Bracknell - Home Flex/Agile Key Objectives of the role 1. To lead the Council’s approach to managing all its assets including time sensitive programming and management of redevelopment of all sites to support the delivery of the Council’s Transformation Programme ensuring that the Council’s assets are able to deliver the new ways of working and service design models of services for the Council, the community and public at large. 2. To lead and manage the re-procurement of commissioning a multi-disciple design team to design and deliver on behalf of the Council. 3. Managing the delivery of significant complex and multiple level construction projects across the Council taking decisions on the most appropriate method of delivery for each project. 4. To lead and manage the Construction and Maintenance teams which provide professional building services functions across all directorates within the Council. 5. To provide policy and performance support to the department. 6. To provide programme and project management support to other local councils and partner agencies to maximise income generation opportunities for the Council. 7. To provide advice and support to the Assistant Director: Property and associated corporate working groups The main duties and responsibilities of the post-holder are to: 1. To develop the Council’s policy for asset management and monitor the performance of its buildings. 2. To report and advise Directors, senior officers and Members across Directorates in the Council on all construction and technical related matters including taking decisions on types of construction methods and materials within the context of impact on programme/project delivery timescales and costs. 3. To lead and manage the Construction & Maintenance team in accordance with professional practice to deliver the Council’s objectives. 4. Set management objectives and allocate resources to ensure that the section meets its objectives, actions, performance indicators and budgets and manage its overall performance. 5. Contribute to the Departmental Management Team co-ordinating advice on divisional services, business planning and corporate policies to ensure the department is able to deliver practical and customer focussed services. 6. Appoint, lead and manage external consultants as when required in line with procurement processes. 7. Implement and enforce all relevant Health and Safety standards relating to construction. 8. Lead, manage, monitor and report on annual budgets of all capital projects: overall budget between £15m - £35m per annum, an annual repairs budget of £1m per annum and £3m schools and planned maintenance budget. 9. Oversee the management of building and building services maintenance, including: the timely completion of repairs and servicing in accordance with the building maintenance repairs and service contracts; managing the section’s computerised maintenance repairs and planned maintenance system; ensuring all repairs and servicing effected by contractors is in accordance with all Health and Safety Legislation; managing the issuing of works orders, ensuring they are in line with Bracknell Forest Council’s Procurement Procedures and the section’s QA procedures; the preparation and prioritising of maintenance programmes; specifying and administering appropriate works or programmes of works for reactive and planned maintenance; being responsible for the design of construction works, specifically in relation to maintenance projects. 10. To represent and deputise for the Assistant Director: Property at corporate officer meetings, relevant meetings with outside bodies and when required Member/Officer Working Groups and Committees. 11. Responsible for the safety and maintenance of designated properties and sites ensuring that these properties and sites are incompliance with all applicable regulations. Recommending and coordinating improvements to the properties and procedures as needed to ensure a safe, functional, and appealing space. Essential
BSc in building construction.
Full professional qualification eg MRICS, MCIOB.
Project management qualification, MAPM.
Experience of managing a multi-discipline team to provide all property related advice and undertake construction works from Inception to Completion working alongside consultants.
Evidence of continuing professional development.
Proven experience of major capital programme management and budgets in excess of £30m with the ability to lead and manage multiple projects with key focus on delivery and quality.
Proven relationship management skills at all levels including Executive Directors, Assistant Directors and Executive Members. Proven ability to challenge and manage external contractors and clients.
Proven ability to develop relationships with partner agencies with a view to selling programme and project management services to other local Councils and partner agencies to maximise income generation opportunities. Proven ability to lead and manage a number of multi-disciplinary teams ensuring successful co-working in line with solution focused One Council approach to ensure successful management and delivery of major capital and Planned Maintenance projects which are critical to the Council’s delivery of its strategic Transformation Programme.
Proven experience and understanding project programme management methodologies and technology of managing large and complex projects including external partner contracts.
Strong understanding of contract law and procurement procedures of high value contracts.
Experience of managing major capital programmes and budgets in excess of £30m with the ability to lead and manage multiple projects with key focus on delivery and quality.
Managing the delivery of multi-million-pound capital projects: including effective financial monitoring and reporting. Authorising of financial transactions in accordance with Council’s approved scheme of delegation.
Ability to produce clear concise reports for senior managers / boards.
Sound and logical thinker with proven innovative approach to problem solving to overcome challenging situations and unexpected developments
Ability to chair meetings and inspire confidence among a wide range of service users.
Extensive knowledge of Health & Safety legislation, including CDM and Asbestos Regs.
Oral communication skills to hold a contrary view in a meeting and explain technical issues to both Councillor or senior officer who has never encountered it before.
Intermediate level PC skills, including knowledge of Word, Excel and MS Project.
Understanding of and commitment to the requirements of safeguarding children, young people and vulnerable adults.
Manage, supervise and appraise identified staff including, guidance and training and make decisions on the recruitment and allocation of staff resources, including client professional services consultants where appointed. Knowledge of one corporate landlord management and reporting.
Knowledge of procurement regulations.
Desirable
Experience of deputising for the Assistant Director to provide the senior management team advice on all property related issues.
Knowledge of Local Authority procedures.
Job Title: Fire Ground Technician
Location: Cardiff, Wales, GB, CF3 6YA
Compensation: £24,680 + Benefits
Role Type: Full time / Permanent
Job ID: SF41131
This is your opportunity to join Babcock International contributing with the day to day Facilities & Maintenance function in delivering effective and efficient services in accordance with the PFI project agreement.
Babcock International Group is a FTSE 250 business and is the UK's leading engineering support services organisation.
Our Skills & Learning business is one of the UK's largest private sector providers of vocational and skills training. We work in partnership major employers across the Service and Engineering sectors to help develop their people.
Who we are looking for?
We are looking for an individual who has basic DIY/handyperson/caretaker experience. You will have a good standard of fitness and mobility due to nature of the role.
What will you be doing?
As a Fire Ground Technician you will play a key role in setting up classrooms and helping maintenance team with equipment.
Your duties will include:
* Being the sites designated Environmental Officer assist the Facilities & Maintenance Team Leader in all aspects associated with establishing legislative and operational compliance with HS&E, Quality and Information Assurance
* Undertaking duties associated with operational security, implementation, enforcement and policing of safe working systems for the coordination and control of site activities, direct and indirect
* Undertaking duty contributions for the delivery of the FM / PPM function for support activities in accordance with annual training plans, charging of BA cylinders, housekeeping, room setup's etc
* Supporting the Facilities & Maintenance Team Leader with the development of processes and procedures to deliver an effective and efficient function, in respect to the development, implementation and maintenance of SOP's and Risk Assessments
The experience you'll bring
* Driving Licence essential
* IT literate MS Office applications
* Experience of HS&E safe systems of work, sub-contractor coordination and control
* Fit and able body due to this being an active role
* Good understanding of health and safety
What a role with Babcock offers?
* Generous holiday entitlement
* Competitive money purchase pension scheme with life assurance
* Share ownership scheme
* Access to make a difference for a sustainable environment for future
* A tailored personal development and training programme.
* Autonomy. Trusted and empowered to deliver and be your best.
About Babcock Training
With a rich history of service excellence, Babcock is a trusted name across the training and apprenticeships market. We have an enviable track record in delivering intelligent and compelling workforce development solutions and are one of the UK's largest and most reputable training providers.
Our solutions range from bespoke, employer-led apprenticeship programmes to pioneering digital simulations and we work closely with all of our customers to reflect their organisational needs. Supporting both private and public sector businesses, a customer focused solution is at the heart of who we are, consistently putting the employer brand at the forefront of programme design.
As one of the UK's largest apprenticeship providers, we offer apprenticeships at multiple levels in engineering with particular expertise in the rail, automotive, nuclear and energy industries as well as the British Army and Emergency Services. We also deliver apprenticeships across retail, hospitality, active leisure, adult care, automotive, business, customer service, early years care and warehousing sectors.
Having delivered apprenticeships for over 20 years we have developed an enviable reputation across the marketplace, delivering high quality solutions for employers and apprentices alike.
Armed Forces Covenant
We are proud to support the Armed Forces community by honouring the Armed Forces Covenant. Click to find out more.
Application Guidance:
All applications should be made online.
We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know and will respond in a way that best fits your specific needs.
Please follow the link when you apply to find out more about how COVID-19 is impacting
#LI-POST
Jan 21, 2022
Permanent
Job Title: Fire Ground Technician
Location: Cardiff, Wales, GB, CF3 6YA
Compensation: £24,680 + Benefits
Role Type: Full time / Permanent
Job ID: SF41131
This is your opportunity to join Babcock International contributing with the day to day Facilities & Maintenance function in delivering effective and efficient services in accordance with the PFI project agreement.
Babcock International Group is a FTSE 250 business and is the UK's leading engineering support services organisation.
Our Skills & Learning business is one of the UK's largest private sector providers of vocational and skills training. We work in partnership major employers across the Service and Engineering sectors to help develop their people.
Who we are looking for?
We are looking for an individual who has basic DIY/handyperson/caretaker experience. You will have a good standard of fitness and mobility due to nature of the role.
What will you be doing?
As a Fire Ground Technician you will play a key role in setting up classrooms and helping maintenance team with equipment.
Your duties will include:
* Being the sites designated Environmental Officer assist the Facilities & Maintenance Team Leader in all aspects associated with establishing legislative and operational compliance with HS&E, Quality and Information Assurance
* Undertaking duties associated with operational security, implementation, enforcement and policing of safe working systems for the coordination and control of site activities, direct and indirect
* Undertaking duty contributions for the delivery of the FM / PPM function for support activities in accordance with annual training plans, charging of BA cylinders, housekeeping, room setup's etc
* Supporting the Facilities & Maintenance Team Leader with the development of processes and procedures to deliver an effective and efficient function, in respect to the development, implementation and maintenance of SOP's and Risk Assessments
The experience you'll bring
* Driving Licence essential
* IT literate MS Office applications
* Experience of HS&E safe systems of work, sub-contractor coordination and control
* Fit and able body due to this being an active role
* Good understanding of health and safety
What a role with Babcock offers?
* Generous holiday entitlement
* Competitive money purchase pension scheme with life assurance
* Share ownership scheme
* Access to make a difference for a sustainable environment for future
* A tailored personal development and training programme.
* Autonomy. Trusted and empowered to deliver and be your best.
About Babcock Training
With a rich history of service excellence, Babcock is a trusted name across the training and apprenticeships market. We have an enviable track record in delivering intelligent and compelling workforce development solutions and are one of the UK's largest and most reputable training providers.
Our solutions range from bespoke, employer-led apprenticeship programmes to pioneering digital simulations and we work closely with all of our customers to reflect their organisational needs. Supporting both private and public sector businesses, a customer focused solution is at the heart of who we are, consistently putting the employer brand at the forefront of programme design.
As one of the UK's largest apprenticeship providers, we offer apprenticeships at multiple levels in engineering with particular expertise in the rail, automotive, nuclear and energy industries as well as the British Army and Emergency Services. We also deliver apprenticeships across retail, hospitality, active leisure, adult care, automotive, business, customer service, early years care and warehousing sectors.
Having delivered apprenticeships for over 20 years we have developed an enviable reputation across the marketplace, delivering high quality solutions for employers and apprentices alike.
Armed Forces Covenant
We are proud to support the Armed Forces community by honouring the Armed Forces Covenant. Click to find out more.
Application Guidance:
All applications should be made online.
We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know and will respond in a way that best fits your specific needs.
Please follow the link when you apply to find out more about how COVID-19 is impacting
#LI-POST
Are you a Project Management Officer looking for a new opportunity within the Highways sector?
Then you need to keep reading as this might be the right fit for you!!
We are recruiting for a leading construction consultancy looking to add a Project Management Officer to their team!
Job Title - Project Manager Officer
Area/Location - Barnet
Type of Job - Permanent
Start Date - As Soon As Possible
Salary -£60000 per annum
Purpose of the Role-
The Project Manager Officer will work as part of the Business Operations Team supporting the delivery of an efficient and sustainable highways and transportation asset management function on behalf of the London Borough of Barnet, providing high quality cost-effective management, development and delivery solutions in order to ensure that the London Borough of Barnet fulfils its statutory duty as Highways Authority for the purposes of the Highways Act 1980.
The post holder is responsible for the management of the Regional Enterprise (Re) Highways Project Management Office (PMO) including all programme and work scheduling and performance management functions across a wide range of locally and strategically important highway schemes, with particular initial emphasis on Major Maintenance Capital Programmes (NRP), TfL schemes
A Few Key Responsibilities of the Role-
Establishing a new Project Manager Officer and managing the PMO team members and activities to ensure that the Council meets its obligations with regard to a range of processes related to scheme and programme planning and implementation across the borough
Lead on the collation and coordination all Highways Asset Management programmes of work across Re Highways Service, including liaison with the wider business and the London Borough of Barnet
To ensure all works programmed through the Highways Asset Management Programme are monitored in line with agreed timescales, budgets, procedures and standards, ensuring full compliance with the contract and associated specification
To enable all works programmed through the Highways Asset Management Programme to be recorded in the relevant systems, in line with the defined data capture guidelines, processes and standards
Monitor and manage trends in performance across all deliverables, maintain and support business improvement activities and prepare for and oversee all audit processes
To manage the Re Highways GIS function managing the local land gazetteer, asset management data sets and spatial data sets on behalf of the service.
Lead on performance reviews and audits to ensure scheme delivery and quality and performance assurance. Deliver performance trend reports, identification of risk and root cause analysis to support Service development and risk mitigation
Ensure that the processing of all data and information on a variety of schemes, projects and programmes across the Borough is managed in an efficient and effective way, contributing where appropriate to all Financial and Performance activities for the Client and the company
Provide technical input and support to business planning processes, including options appraisals and the development of business case proposals, for new systems and processes supporting the delivery of essential Highways Services
Essential Experience of the Role-
Experience in setting up and/ or management of a Project Management Office
Experience of leadership and team management within a professional services organisation
Ability to demonstrate management and implementation of project and programme tools and techniques
Experience of tracking the statuses and performance of multiple projects concurrently, providing appropriate roll-up level reporting to stakeholders.
Experience with quality control procedures and performance management
Experience in performance data analysis, forecasting and reporting including performance indicators
Knowledge of business systems and processes to drive efficiencies
Significant Project & Programme Management Skills
Experience in customer and stakeholder relationship management
Qualified to degree level or equivalent
Membership of an appropriate professional body or evidence of working towards this
Desirable Experience for the Role-
Auditing and procedural compliance experience
The Project Manager Officer good working knowledge of highways operations and associated operational processes
Full driving licence or the ability to travel around the borough
What's in it for me?
A competitive basic salary
Flexible home working options
23 days holiday (rising to 27) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave…and plenty more
Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platformYou'll get the chance to follow your chosen career path anywhere in the company You'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.
If you like what you have read so far
you feel this Company matches what you are looking for in a new career venture
would like a more detailed Job Description or would like to discuss the opportunity on the role furtherplease click Apply on this advert and ring Zoey on
(phone number removed) or email to proceed in applying
Jan 21, 2022
Permanent
Are you a Project Management Officer looking for a new opportunity within the Highways sector?
Then you need to keep reading as this might be the right fit for you!!
We are recruiting for a leading construction consultancy looking to add a Project Management Officer to their team!
Job Title - Project Manager Officer
Area/Location - Barnet
Type of Job - Permanent
Start Date - As Soon As Possible
Salary -£60000 per annum
Purpose of the Role-
The Project Manager Officer will work as part of the Business Operations Team supporting the delivery of an efficient and sustainable highways and transportation asset management function on behalf of the London Borough of Barnet, providing high quality cost-effective management, development and delivery solutions in order to ensure that the London Borough of Barnet fulfils its statutory duty as Highways Authority for the purposes of the Highways Act 1980.
The post holder is responsible for the management of the Regional Enterprise (Re) Highways Project Management Office (PMO) including all programme and work scheduling and performance management functions across a wide range of locally and strategically important highway schemes, with particular initial emphasis on Major Maintenance Capital Programmes (NRP), TfL schemes
A Few Key Responsibilities of the Role-
Establishing a new Project Manager Officer and managing the PMO team members and activities to ensure that the Council meets its obligations with regard to a range of processes related to scheme and programme planning and implementation across the borough
Lead on the collation and coordination all Highways Asset Management programmes of work across Re Highways Service, including liaison with the wider business and the London Borough of Barnet
To ensure all works programmed through the Highways Asset Management Programme are monitored in line with agreed timescales, budgets, procedures and standards, ensuring full compliance with the contract and associated specification
To enable all works programmed through the Highways Asset Management Programme to be recorded in the relevant systems, in line with the defined data capture guidelines, processes and standards
Monitor and manage trends in performance across all deliverables, maintain and support business improvement activities and prepare for and oversee all audit processes
To manage the Re Highways GIS function managing the local land gazetteer, asset management data sets and spatial data sets on behalf of the service.
Lead on performance reviews and audits to ensure scheme delivery and quality and performance assurance. Deliver performance trend reports, identification of risk and root cause analysis to support Service development and risk mitigation
Ensure that the processing of all data and information on a variety of schemes, projects and programmes across the Borough is managed in an efficient and effective way, contributing where appropriate to all Financial and Performance activities for the Client and the company
Provide technical input and support to business planning processes, including options appraisals and the development of business case proposals, for new systems and processes supporting the delivery of essential Highways Services
Essential Experience of the Role-
Experience in setting up and/ or management of a Project Management Office
Experience of leadership and team management within a professional services organisation
Ability to demonstrate management and implementation of project and programme tools and techniques
Experience of tracking the statuses and performance of multiple projects concurrently, providing appropriate roll-up level reporting to stakeholders.
Experience with quality control procedures and performance management
Experience in performance data analysis, forecasting and reporting including performance indicators
Knowledge of business systems and processes to drive efficiencies
Significant Project & Programme Management Skills
Experience in customer and stakeholder relationship management
Qualified to degree level or equivalent
Membership of an appropriate professional body or evidence of working towards this
Desirable Experience for the Role-
Auditing and procedural compliance experience
The Project Manager Officer good working knowledge of highways operations and associated operational processes
Full driving licence or the ability to travel around the borough
What's in it for me?
A competitive basic salary
Flexible home working options
23 days holiday (rising to 27) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave…and plenty more
Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platformYou'll get the chance to follow your chosen career path anywhere in the company You'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.
If you like what you have read so far
you feel this Company matches what you are looking for in a new career venture
would like a more detailed Job Description or would like to discuss the opportunity on the role furtherplease click Apply on this advert and ring Zoey on
(phone number removed) or email to proceed in applying
Spencer Clarke Group are currently recruiting for a RASWA Inspector to work in the Wakefield area.
A local authority based in Wakefield have a fantastic opportunity for a RASWA Inspector to join their team.
Overall Purpose of the Post:
To provide operational and technical support within the Network Management Team, assisting the Team Leader in ensuring the effective and efficient running of the team in meeting its obligations under the Traffic Management Act 2004, New Roads and Street Works Act 1991 and Highways Act 1980 including the inspection of all works affecting the Highway Network.
The post-holder will report to the Network Management Team Leader and senior officers of the Council on matters relating the Network Management Team.
Specifically this post will be responsible for supervising and providing day to day management of a team of professional officers, systems, procedures and operational matters and to provide technical advice to colleagues dedicated to ensure activities on the District’s highways are being delivered in accordance with current legislation.
Specifically this post will be responsible for managing day to day inspection, monitoring and compliance duties to ensure activities on the District’s highways are being delivered in accordance with current legislation and to the Wakefield Permit Scheme as adopted.
The post-holder will be required to attend site to assess the impact of disruption on the Highway network and to put steps in place to keep highway users safe.
This role requires inspection and compliance matters that result from of activities associated with all works promoters and event organisers.
The post-holder will report to the Highway Network Manager and senior officers of the Council on matters relating the Network Management Team.
Experience required:
Well-developed knowledge and understanding of financial processes.
Sound knowledge of efficient office management processes.
Sound knowledge of relevant Health & Safety legislation
Detailed Knowledge of the Yorkshire Common Permit Scheme
Detailed Knowledge of Project Management.
Detailed Knowledge of the Traffic Management Act and NRASWA
Detailed Knowledge of Signing and Guarding at Road Works 2014
Detailed knowledge of highway construction, specification and standards
Knowledge of Highway Liceneces
Qualifcations required:
HNC civil engineering or equivalent in a relevant subject or relevant experience
In an associated subject.
ECDL or other recognised ICT qualification
Certificate of Competence (Supervisor) – City and Guilds of London Institute
Demonstrable and significant relevant work experience in a RASWA highways or utilities environment
If your interested in the role and would like to apply please email your up to date CV to or call Chris on (phone number removed)
Sep 09, 2020
Spencer Clarke Group are currently recruiting for a RASWA Inspector to work in the Wakefield area.
A local authority based in Wakefield have a fantastic opportunity for a RASWA Inspector to join their team.
Overall Purpose of the Post:
To provide operational and technical support within the Network Management Team, assisting the Team Leader in ensuring the effective and efficient running of the team in meeting its obligations under the Traffic Management Act 2004, New Roads and Street Works Act 1991 and Highways Act 1980 including the inspection of all works affecting the Highway Network.
The post-holder will report to the Network Management Team Leader and senior officers of the Council on matters relating the Network Management Team.
Specifically this post will be responsible for supervising and providing day to day management of a team of professional officers, systems, procedures and operational matters and to provide technical advice to colleagues dedicated to ensure activities on the District’s highways are being delivered in accordance with current legislation.
Specifically this post will be responsible for managing day to day inspection, monitoring and compliance duties to ensure activities on the District’s highways are being delivered in accordance with current legislation and to the Wakefield Permit Scheme as adopted.
The post-holder will be required to attend site to assess the impact of disruption on the Highway network and to put steps in place to keep highway users safe.
This role requires inspection and compliance matters that result from of activities associated with all works promoters and event organisers.
The post-holder will report to the Highway Network Manager and senior officers of the Council on matters relating the Network Management Team.
Experience required:
Well-developed knowledge and understanding of financial processes.
Sound knowledge of efficient office management processes.
Sound knowledge of relevant Health & Safety legislation
Detailed Knowledge of the Yorkshire Common Permit Scheme
Detailed Knowledge of Project Management.
Detailed Knowledge of the Traffic Management Act and NRASWA
Detailed Knowledge of Signing and Guarding at Road Works 2014
Detailed knowledge of highway construction, specification and standards
Knowledge of Highway Liceneces
Qualifcations required:
HNC civil engineering or equivalent in a relevant subject or relevant experience
In an associated subject.
ECDL or other recognised ICT qualification
Certificate of Competence (Supervisor) – City and Guilds of London Institute
Demonstrable and significant relevant work experience in a RASWA highways or utilities environment
If your interested in the role and would like to apply please email your up to date CV to or call Chris on (phone number removed)