New Homes Sales Associate (Site based)

About Ashtons:

Ashtons is an independent Estate Agency practice, founded over 40 years ago. Driven by meaningful service and performance values, Ashtons has become the unique entity it is today.

The group provides first class Estate Agency, Letting Agency and New Homes in Harpenden, Welwyn Garden City, Berkhamsted, Hitchin and St Albans. Outlying rural areas are dealt with through our specialist Village & Country office in Redbourn and second Village & Rural department at Welwyn Garden City.

At Ashtons, everyone is treated as an individual from the day we first meet them, to the day we hand over the keys to their new home. We strive to cater for specific needs - nothing is classed as standard and nothing is left to chance. Exemplary service sits naturally alongside unrivalled performance.

We have strength and depth with over 120 enthusiastic and professionally minded people, who contribute daily to the success of our brand throughout Hertfordshire

We have been recognised by the Sunday Times for 4 consecutive years in their Best 100 Medium Companies to Work For list, being proud recipients of 1st place in the Property Sectors best company to work for in the UK. We were gold and silver medal winners at The Times/Sunday Times Estate Agent of the Year awards, East of England, for Sales and Lettings respectively. We have also held the Investors in People accreditation for over 10 years.

The role:

Substantial, continued investment is contributing to Ashtons success and growth, with our Land & New Homes Department a significant component of this.

We are recruiting for a New Home Sales Associate to be based on site in St Albans. This is a brand new development which is due to launch in June and will consist of 9 apartments and 23 houses. The successful candidate will be a proactive, energised team player who will have several years' experience managing a new homes site in and around the Hertfordshire area. It is vital that this individual can represent the developer in enhancing their brand and offer a great customer experience. A proven track record is essential, and ideally, this individual will be used to working on high-end developments and dealing with affluent buyers.

Applicant's skill set

• Meeting and greeting buyers, showcasing the developer and development.

• Undertake viewings.

• Providing viewing feedback to the developer and being present for site meetings with the construction and marketing teams.

• Make valuable contributions towards the marketing of the site.

• Undertake local market SWOT analysis and become fully versed in the local market.

• Contacting applicants by telephone, email and post to book viewings of properties available on-site and building meaningful relationships and maintaining regular contact.

• Be familiar with the reservation process, helping buyers make choices and the issuing of CMLs.

• Be proficient in excel and be used to working with a developer-led CRM.

• Negotiate sales on behalf of clients, confirming applicant status, financial arrangements and ability to proceed.

• Progress sales in accordance with prescribed service standards, aiming for a recommendation rate of 98% from post-completion client questionnaires.

• Building and maintaining positive relationships with the client, buyers, mortgage brokers and solicitors both face to face and on the telephone.

• Pro-active, regular updates to clients and purchasers at the point of sale at least weekly if not more frequently.

• Make full use of marketing material available.

• Be used to working under pressure to meet deadlines and hitting financial year targets.

• Observe confidentiality and operate within the Data Protection Act with all times.

• Be social media savvy and engage with the developer's marketing team to deliver current and meaningful campaigns.

Remuneration:

£30,000 basic + competitive commission scheme (OTE £44,400)

Hours:

Thursday to Monday - 10.00am to 5.00pm (35 hours per week)

14 month contract

Annual Leave:

28 days per annum (inclusive of Bank Holidays)