Bradford College is an award winning college. We are working together to transform lives, we are aiming to provide students with an exceptional and outstanding experience that they can take forward into their chosen careers. We currently have an exception & rewarding role available within our Construction and Engineering department. We are looking for a skills instructor - specialising in Electrical Installation.
The ideal candidate will be able to work autonomously with kindness, patience and empathy. They must have high expectations for themselves and students, in order for them to achieve the best results possible on their journey towards employment.
In this role you will work with the Head of Department, Curriculum Academic Manager and Team Leaders to deliver an outstanding student experience, as you prepare young adults and experienced trade professionals to contribute to the modern world of work. We welcome applicants that are new to teaching, or are currently working within the industry and are interested in a career change.
Please Note - The salary band for this role includes a market supplement which may be offered to the successful candidate in relation to experience and will be reviewed on an annual basis.
Responsibilities include:
* To deliver workshop training sessions on courses specified by the management team
* To assist the management team in delivering high learning value, financially efficient programmes (including physical resource management) and to lead on innovation and efficiency in the delivery of learning
* To be responsible for student’s academic progress, wellbeing, behavior management and careers and pastoral guidance throughout their learning journey
* To seek out and respond to the student voice – seeing students as primary stakeholders in their learning
* To help students develop modern, safe working practices and behaviors – in both technical (vocational skills) and employability skills.
* To participate actively in the enrolment, monitoring, profiling and assessment of students
* To proactively develop and promote close links with employer/industry partners
* To create enriching, effective and inspirational programmes of learning that expose our students to real-life work experiences – including on and off campus
* To treat students as individuals and develop personalised learning plans that drive their progress in learning within workshop sessions, scaffold them to meet and exceed their targets and enable them to reach their career goals
The Ideal Candidate
The ideal candidate will be learner and quality focused with a commitment to our vision of working together to transform lives . They should be able to contribute to our journey to Outstanding, creating a positive working and study environment, and, Equity, Diversity & Inclusion should be embedded within their core values.
Education & Training
* Hold a Level 3 qualification in Electrical Installation
* Have practical skills and theoretical knowledge of Electrical Installation
* GCSE 4-9 (A*-c) or nationally recognised level 2 qualification in Maths or equivalent (e.g. CSE 1, O Level A-C)
* GCSE 4-9 (A*-c) or nationally recognised level 2 qualification in Maths or equivalent (e.g. CSE 1, O Level A-C)
Experience
* Have experience in a relevant industry and/or educational setting
* Organisational skills and ability to plan and take ownership of their student journey – proactive in identify areas for improvement or support needs and quick to respond to change.
* Experience of delivering training, in the workplace or in another educational organisation.
For an informal discussion about the role, please email recruit@bradfordcollege.ac.uk
We reserve the right to close this vacancy early depending on the level of interest and number of applications so early application is advised.
Bradford College
At Bradford College our ambition is to transform the lives of our learners, help them to aim higher and support them to achieve their goals.
Located in the heart of Bradford, we offer a wide range of courses at varying levels, with something to suit everyone. Undergraduate to postgraduate and professional qualifications to distance learning and short community courses.
Our aim is to attract and retain knowledgeable, passionate and focused individuals who can inspire, motivate and support both learners and colleagues. With a can-do attitude and desire for continuous self-improvement, you could make a difference to the lives of everyone at Bradford College.
Benefits of working at Bradford College:
Generous annual leave entitlement – equivalent to 30 days holidays, plus bank holidays
Additional college closure days, including 2-week Christmas closure
Local government pension scheme, with a generous 18% employer contribution
Annual salary reviews
Career progression opportunities – 54% of all vacancies are filled internally
Free sports and gym facilities
Free wellbeing initiatives and access to our exclusive staff indoor and outdoor wellbeing space
Confidential employee assistance service and on-site mental health first aiders
Access to Bradford College benefits hub, offering retail, travel, leisure and dining discounts and cashback
Discounts on greener travel – cycle to work scheme & local MetroCard and Northern Rail discounts
Access to hair and beauty treatments in our student-led Signature Spa
On-site dining facilities, including our award-winning Grove restaurant
A host of training development opportunities
Fantastic campus facilities, a short walk to public transport links in the heart of the City of Culture 2025
The opportunity to work for an organisation that is truly committed creating a better future for all through education and training.
For full details please click here
*If you have the drive to further develop your skills and abilities, you will be given the support and opportunities you need to enhance your career. This includes access to in-house training and CPD, professional and academic qualifications and mentoring.
Bradford College is committed to supporting and promoting diversity and inclusion amongst our staff and student body. We promote applications across all sections of the community, recognising the benefits a diverse workforce can bring and therefore particularly encourage applications from groups which are underrepresented in our workforce.
We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect staff and volunteers to share this commitment. Pre-employment checks will be undertaken for this post including a check with the Disclosure and Barring Service.
Please be aware it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children and vulnerable adults.
Mar 21, 2024
Permanent
Bradford College is an award winning college. We are working together to transform lives, we are aiming to provide students with an exceptional and outstanding experience that they can take forward into their chosen careers. We currently have an exception & rewarding role available within our Construction and Engineering department. We are looking for a skills instructor - specialising in Electrical Installation.
The ideal candidate will be able to work autonomously with kindness, patience and empathy. They must have high expectations for themselves and students, in order for them to achieve the best results possible on their journey towards employment.
In this role you will work with the Head of Department, Curriculum Academic Manager and Team Leaders to deliver an outstanding student experience, as you prepare young adults and experienced trade professionals to contribute to the modern world of work. We welcome applicants that are new to teaching, or are currently working within the industry and are interested in a career change.
Please Note - The salary band for this role includes a market supplement which may be offered to the successful candidate in relation to experience and will be reviewed on an annual basis.
Responsibilities include:
* To deliver workshop training sessions on courses specified by the management team
* To assist the management team in delivering high learning value, financially efficient programmes (including physical resource management) and to lead on innovation and efficiency in the delivery of learning
* To be responsible for student’s academic progress, wellbeing, behavior management and careers and pastoral guidance throughout their learning journey
* To seek out and respond to the student voice – seeing students as primary stakeholders in their learning
* To help students develop modern, safe working practices and behaviors – in both technical (vocational skills) and employability skills.
* To participate actively in the enrolment, monitoring, profiling and assessment of students
* To proactively develop and promote close links with employer/industry partners
* To create enriching, effective and inspirational programmes of learning that expose our students to real-life work experiences – including on and off campus
* To treat students as individuals and develop personalised learning plans that drive their progress in learning within workshop sessions, scaffold them to meet and exceed their targets and enable them to reach their career goals
The Ideal Candidate
The ideal candidate will be learner and quality focused with a commitment to our vision of working together to transform lives . They should be able to contribute to our journey to Outstanding, creating a positive working and study environment, and, Equity, Diversity & Inclusion should be embedded within their core values.
Education & Training
* Hold a Level 3 qualification in Electrical Installation
* Have practical skills and theoretical knowledge of Electrical Installation
* GCSE 4-9 (A*-c) or nationally recognised level 2 qualification in Maths or equivalent (e.g. CSE 1, O Level A-C)
* GCSE 4-9 (A*-c) or nationally recognised level 2 qualification in Maths or equivalent (e.g. CSE 1, O Level A-C)
Experience
* Have experience in a relevant industry and/or educational setting
* Organisational skills and ability to plan and take ownership of their student journey – proactive in identify areas for improvement or support needs and quick to respond to change.
* Experience of delivering training, in the workplace or in another educational organisation.
For an informal discussion about the role, please email recruit@bradfordcollege.ac.uk
We reserve the right to close this vacancy early depending on the level of interest and number of applications so early application is advised.
Bradford College
At Bradford College our ambition is to transform the lives of our learners, help them to aim higher and support them to achieve their goals.
Located in the heart of Bradford, we offer a wide range of courses at varying levels, with something to suit everyone. Undergraduate to postgraduate and professional qualifications to distance learning and short community courses.
Our aim is to attract and retain knowledgeable, passionate and focused individuals who can inspire, motivate and support both learners and colleagues. With a can-do attitude and desire for continuous self-improvement, you could make a difference to the lives of everyone at Bradford College.
Benefits of working at Bradford College:
Generous annual leave entitlement – equivalent to 30 days holidays, plus bank holidays
Additional college closure days, including 2-week Christmas closure
Local government pension scheme, with a generous 18% employer contribution
Annual salary reviews
Career progression opportunities – 54% of all vacancies are filled internally
Free sports and gym facilities
Free wellbeing initiatives and access to our exclusive staff indoor and outdoor wellbeing space
Confidential employee assistance service and on-site mental health first aiders
Access to Bradford College benefits hub, offering retail, travel, leisure and dining discounts and cashback
Discounts on greener travel – cycle to work scheme & local MetroCard and Northern Rail discounts
Access to hair and beauty treatments in our student-led Signature Spa
On-site dining facilities, including our award-winning Grove restaurant
A host of training development opportunities
Fantastic campus facilities, a short walk to public transport links in the heart of the City of Culture 2025
The opportunity to work for an organisation that is truly committed creating a better future for all through education and training.
For full details please click here
*If you have the drive to further develop your skills and abilities, you will be given the support and opportunities you need to enhance your career. This includes access to in-house training and CPD, professional and academic qualifications and mentoring.
Bradford College is committed to supporting and promoting diversity and inclusion amongst our staff and student body. We promote applications across all sections of the community, recognising the benefits a diverse workforce can bring and therefore particularly encourage applications from groups which are underrepresented in our workforce.
We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect staff and volunteers to share this commitment. Pre-employment checks will be undertaken for this post including a check with the Disclosure and Barring Service.
Please be aware it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children and vulnerable adults.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in Huddersfield. As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client's, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities. Key responsibilities are as follows: Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives Maintain customer relations including progress meeting, site visits, and obtaining referrals Managing & having accountability for the P&L and maintaining agreed profit margins Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company Assist in the preparation of standard operating procedures, emergency and contingency plans Ensure the provision of healthy and safe working conditions and regularly review the H&S policy Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender Person Specification Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment. Knowledge of Hard Services is essential, qualifications at HND or higher electrical or mechanical bias is desirable. A qualification in health & safety (NEBOSH, IOSH) is desirable Strong commercial acumen is essential, and experience of managing a P&L is preferable. Excellent communication and management skills are essential
Apr 30, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in Huddersfield. As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client's, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities. Key responsibilities are as follows: Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives Maintain customer relations including progress meeting, site visits, and obtaining referrals Managing & having accountability for the P&L and maintaining agreed profit margins Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company Assist in the preparation of standard operating procedures, emergency and contingency plans Ensure the provision of healthy and safe working conditions and regularly review the H&S policy Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender Person Specification Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment. Knowledge of Hard Services is essential, qualifications at HND or higher electrical or mechanical bias is desirable. A qualification in health & safety (NEBOSH, IOSH) is desirable Strong commercial acumen is essential, and experience of managing a P&L is preferable. Excellent communication and management skills are essential
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in Harlow, Essex. As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client's, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities. Key responsibilities are as follows: Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives Maintain customer relations including progress meeting, site visits, and obtaining referrals Managing & having accountability for the P&L and maintaining agreed profit margins Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company Assist in the preparation of standard operating procedures, emergency and contingency plans Ensure the provision of healthy and safe working conditions and regularly review the H&S policy Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender Person Specification Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment. Knowledge of Hard Services is essential, qualifications at HND or higher electrical or mechanical bias is desirable. A qualification in health & safety (NEBOSH, IOSH) is desirable Strong commercial acumen is essential, and experience of managing a P&L is preferable. Excellent communication and management skills are essential
Apr 30, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in Harlow, Essex. As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client's, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities. Key responsibilities are as follows: Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives Maintain customer relations including progress meeting, site visits, and obtaining referrals Managing & having accountability for the P&L and maintaining agreed profit margins Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company Assist in the preparation of standard operating procedures, emergency and contingency plans Ensure the provision of healthy and safe working conditions and regularly review the H&S policy Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender Person Specification Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment. Knowledge of Hard Services is essential, qualifications at HND or higher electrical or mechanical bias is desirable. A qualification in health & safety (NEBOSH, IOSH) is desirable Strong commercial acumen is essential, and experience of managing a P&L is preferable. Excellent communication and management skills are essential
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Area Operations Manager (AOM) The purpose of our Area Operations Manager is to own and manage a cluster of buildings, providing a clean, safe and effective working environment for our customers, visitors and colleagues - enabling them to be brilliant. You have overall management responsibility for your cluster in line with all quality, health and safety, environmental and company procedures related to general legislation and customer/tenant requirements. This includes adherence to all budgetary costs and customer service standards. Key responsibilities are as follows: Act as a single point of contact for your allocated buildings, managing relationships with customers, suppliers, and your team to deliver the target working environment Responsible for health and safety compliance onsite, including that of third-party service providers and completion of all maintenance records. This includes ensuring that BT are regularly updated Preparation, control, and monitoring of the service agreement in accordance with the BT contract and associated budgets Compile and maintain all required management information/records. This includes asset register, emergency plans and all related records and management reports that form part of the CBRE logbook system Further develop and maintain excellent customer/tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs, attending meetings as applicable Liaise with local authorities as appropriate Proactively manage risk and deal with insurance issues relating to your cluster Manage major work programmes on site, acting as the liaison point for all parties involved Produce management reports in accordance with the needs of the business Play a lead role in the management and control of incidents (e.g. business continuity or environmental impact), owning timely and appropriate communication/escalation across customer and P&FS business Develop an exceptional partnership working collaboratively with all supply partners and P&FS colleagues to deliver and improve appropriate workplace environments Liaise with projects once any works are complete to ensure smooth transition into business-as-usual activity Identify, track and influence key PMS/KPI and financial performance metrics to deliver required performance in your cluster Actively support the success of your Area, Region and BU Monitor and identify areas for improvement as a matter of course Identify and act on safety trends and reports to create interventions to protect the business, our people and drive continuous safety improvement Measure and track quality at all levels in your cluster and act where quality standards drop below expectation Ensure mandatory processes are in place, and are compliant including but not limited to; line management auditing, QHSE objective setting and tracking, Dynamic RA, H&S scenario training and RIDDOR investigations Lead a direct team including full line management of all colleagues within your cluster, encouraging a customer focused culture Ensure your team has the skills and motivation to carry out their roles to the best of their abilities Be visible and accessible to the team and customer Ensure direct reports are appraised annually and development plans put in place and followed through Ensure direct reports have clarity over objectives and continual achievement against these Train, develop, induct and mentor direct reports, building a culture of continual development Build a robust succession plan for the cluster, using development programmes and activities to ensure ready and able candidates are available at all times Represent CBRE in a professional and credible manner to customers and the public Deliver in the following areas (as a minimum) ensuring performance standards are met: QHSE o Health & Safety, Environment, Risk Mgmt & Quality Operations o MFM App, WO Mgmt (PPM, Reactive, Corrective), Asset Data Mgmt, PMS, Supplier Mgmt, Projects, Audits & Contract Administration Finance o P&L, Balance Sheet, Forecast / Budget, WIP, Purchasing, WebQuote, Account Receivables, Account Payables People Management o Recruitment, Development, Engagement, Performance Management, People Management Procurement and Services o Service delivery and performance management, technology compliance, margin improvement, BU procurement and service plan, reporting, governance and assurance Fair treatment of suppliers at all times, professional supplier management and arbitration of disputes Work closely with the procurement team to ensure maximum use of preferred suppliers Be available and on call outside normal working hours, to manage incidents and escalations across the estate Person Specification: Previous facilities management experience, this includes line management responsibility and contractor management Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified The ability to understand complex problems and make recommendations whilst remaining calm under pressure Able to demonstrate an empowering and inspiring leadership style Strong commercial acumen is essential, and experience of managing a P&L is preferable Analytical skills, competent in performance management - analysis and reporting techniques BIFM qualification desirable
Apr 30, 2024
Full time
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Area Operations Manager (AOM) The purpose of our Area Operations Manager is to own and manage a cluster of buildings, providing a clean, safe and effective working environment for our customers, visitors and colleagues - enabling them to be brilliant. You have overall management responsibility for your cluster in line with all quality, health and safety, environmental and company procedures related to general legislation and customer/tenant requirements. This includes adherence to all budgetary costs and customer service standards. Key responsibilities are as follows: Act as a single point of contact for your allocated buildings, managing relationships with customers, suppliers, and your team to deliver the target working environment Responsible for health and safety compliance onsite, including that of third-party service providers and completion of all maintenance records. This includes ensuring that BT are regularly updated Preparation, control, and monitoring of the service agreement in accordance with the BT contract and associated budgets Compile and maintain all required management information/records. This includes asset register, emergency plans and all related records and management reports that form part of the CBRE logbook system Further develop and maintain excellent customer/tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs, attending meetings as applicable Liaise with local authorities as appropriate Proactively manage risk and deal with insurance issues relating to your cluster Manage major work programmes on site, acting as the liaison point for all parties involved Produce management reports in accordance with the needs of the business Play a lead role in the management and control of incidents (e.g. business continuity or environmental impact), owning timely and appropriate communication/escalation across customer and P&FS business Develop an exceptional partnership working collaboratively with all supply partners and P&FS colleagues to deliver and improve appropriate workplace environments Liaise with projects once any works are complete to ensure smooth transition into business-as-usual activity Identify, track and influence key PMS/KPI and financial performance metrics to deliver required performance in your cluster Actively support the success of your Area, Region and BU Monitor and identify areas for improvement as a matter of course Identify and act on safety trends and reports to create interventions to protect the business, our people and drive continuous safety improvement Measure and track quality at all levels in your cluster and act where quality standards drop below expectation Ensure mandatory processes are in place, and are compliant including but not limited to; line management auditing, QHSE objective setting and tracking, Dynamic RA, H&S scenario training and RIDDOR investigations Lead a direct team including full line management of all colleagues within your cluster, encouraging a customer focused culture Ensure your team has the skills and motivation to carry out their roles to the best of their abilities Be visible and accessible to the team and customer Ensure direct reports are appraised annually and development plans put in place and followed through Ensure direct reports have clarity over objectives and continual achievement against these Train, develop, induct and mentor direct reports, building a culture of continual development Build a robust succession plan for the cluster, using development programmes and activities to ensure ready and able candidates are available at all times Represent CBRE in a professional and credible manner to customers and the public Deliver in the following areas (as a minimum) ensuring performance standards are met: QHSE o Health & Safety, Environment, Risk Mgmt & Quality Operations o MFM App, WO Mgmt (PPM, Reactive, Corrective), Asset Data Mgmt, PMS, Supplier Mgmt, Projects, Audits & Contract Administration Finance o P&L, Balance Sheet, Forecast / Budget, WIP, Purchasing, WebQuote, Account Receivables, Account Payables People Management o Recruitment, Development, Engagement, Performance Management, People Management Procurement and Services o Service delivery and performance management, technology compliance, margin improvement, BU procurement and service plan, reporting, governance and assurance Fair treatment of suppliers at all times, professional supplier management and arbitration of disputes Work closely with the procurement team to ensure maximum use of preferred suppliers Be available and on call outside normal working hours, to manage incidents and escalations across the estate Person Specification: Previous facilities management experience, this includes line management responsibility and contractor management Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified The ability to understand complex problems and make recommendations whilst remaining calm under pressure Able to demonstrate an empowering and inspiring leadership style Strong commercial acumen is essential, and experience of managing a P&L is preferable Analytical skills, competent in performance management - analysis and reporting techniques BIFM qualification desirable
Assistant Business Centre Manager - Elevate Your Career in Southend! Location: Southend, Essex Salary: 30,000 per annum Overview Are you're ready to play a pivotal role in assisting with driving growth and ensuring the highest standards of professionalism within a brand-new Business Centre ? Join the team within a network of business centres offering flexible workspace and business support services to start-ups, SMEs, investors, and public sector organisations. As an Assistant Business Centre Manager, you'll play a vital role in enhancing sales , community engagement, operations, and financial performance at this company's newest centre. About The Centre Offering a blend of modern amenities including office space, coworking areas, and industrial workshops, this centre caters to the diverse needs of today's businesses and entrepreneurs. The team firmly believes in the power of collaboration, seeing it as the catalyst for innovation and growth. The mission is simple: to foster a vibrant community where exceptional businesses and individuals converge, fuelled by mutual support, inspiration, and collective achievement. Responsibilities Supporting the Centre Manager to create a successful business centre through successful marketing and sales. Enhancing the customer experience through creating a supportive and service-driven culture in the centre. Elevate the Business Centre's local, regional, and national standing. Foster collaboration with clients and partners. Operational Excellence: Deliver exceptional service, facilities, and staff training. Drive financial and commercial performance. Secure contracts for centre space and network with potential customers. Implement marketing initiatives in coordination with the central Marketing Team. Cultivate a collaborative community ethos within the centre. Provide financial management information, including billing and revenue collection. Monitor and report against financial targets, managing income and expenditure. Assist with controlling cost lines and present annual budgets and revenue plans. Assist with maintaining building standards, cleanliness, health, and safety. Develop a culture of quality service and customer care. Ensure emergency procedures are in place and staff are trained accordingly. Conduct regular performance reviews and appraisals in line with company strategy. Skills and Experience Ideally 1 years' experience in a Centre Manager, Hotel Management, or Property Management position. Ideally 1 years' experience assisting in running an asset of this calibre. Previous experience in a busy office environment. Excellent leadership skills to assist with managing the team to drive success. Excellent negotiation and communication skills. Attention to detail and completion oriented. Excellent administrative and organisational skills. Client and customer service focused. Self-motivated and proactive approach. IT proficiency and Microsoft Office capabilities. Hours Of Work 37.5 hours per week Monday - Friday 9am - 5pm Benefits 25 days' Holiday + Bank Holidays. Permanent Health and Life insurance. Private Medical and Dental insurance. Workplace Pension. Electric Vehicle Scheme. If you're ready to make a significant impact in a dynamic environment, apply now to join the team!
Apr 30, 2024
Full time
Assistant Business Centre Manager - Elevate Your Career in Southend! Location: Southend, Essex Salary: 30,000 per annum Overview Are you're ready to play a pivotal role in assisting with driving growth and ensuring the highest standards of professionalism within a brand-new Business Centre ? Join the team within a network of business centres offering flexible workspace and business support services to start-ups, SMEs, investors, and public sector organisations. As an Assistant Business Centre Manager, you'll play a vital role in enhancing sales , community engagement, operations, and financial performance at this company's newest centre. About The Centre Offering a blend of modern amenities including office space, coworking areas, and industrial workshops, this centre caters to the diverse needs of today's businesses and entrepreneurs. The team firmly believes in the power of collaboration, seeing it as the catalyst for innovation and growth. The mission is simple: to foster a vibrant community where exceptional businesses and individuals converge, fuelled by mutual support, inspiration, and collective achievement. Responsibilities Supporting the Centre Manager to create a successful business centre through successful marketing and sales. Enhancing the customer experience through creating a supportive and service-driven culture in the centre. Elevate the Business Centre's local, regional, and national standing. Foster collaboration with clients and partners. Operational Excellence: Deliver exceptional service, facilities, and staff training. Drive financial and commercial performance. Secure contracts for centre space and network with potential customers. Implement marketing initiatives in coordination with the central Marketing Team. Cultivate a collaborative community ethos within the centre. Provide financial management information, including billing and revenue collection. Monitor and report against financial targets, managing income and expenditure. Assist with controlling cost lines and present annual budgets and revenue plans. Assist with maintaining building standards, cleanliness, health, and safety. Develop a culture of quality service and customer care. Ensure emergency procedures are in place and staff are trained accordingly. Conduct regular performance reviews and appraisals in line with company strategy. Skills and Experience Ideally 1 years' experience in a Centre Manager, Hotel Management, or Property Management position. Ideally 1 years' experience assisting in running an asset of this calibre. Previous experience in a busy office environment. Excellent leadership skills to assist with managing the team to drive success. Excellent negotiation and communication skills. Attention to detail and completion oriented. Excellent administrative and organisational skills. Client and customer service focused. Self-motivated and proactive approach. IT proficiency and Microsoft Office capabilities. Hours Of Work 37.5 hours per week Monday - Friday 9am - 5pm Benefits 25 days' Holiday + Bank Holidays. Permanent Health and Life insurance. Private Medical and Dental insurance. Workplace Pension. Electric Vehicle Scheme. If you're ready to make a significant impact in a dynamic environment, apply now to join the team!
Deputy Building Manager onsite for a central London based Local Council The role: We are recruiting for a Deputy Building Manager to join our vibrant Operational team across the Corporate Facilities Management Service. Within this role, you will Provide efficient, effective and economic building related facilities services to , the council's administrative headquarters, and allocated ancillary buildings to ensure the optimum working environment fully supports the council's modern ways of working. Key duties: Ensuring the building is safe and complaint for Council Staff, visitors and guests. Managing the site-based customer/client-facing activities; managing customer relationships and taking a proactive approach to establishing and maintaining good relationships and working processes with customers. Key Skills and experience: Previous experience of managing customer focused teams and building relationships in a large multi site blue chip or government organisation Ability to simultaneously project manage a range of projects, and operational building tasks Experience of operational report writing Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Apr 30, 2024
Full time
Deputy Building Manager onsite for a central London based Local Council The role: We are recruiting for a Deputy Building Manager to join our vibrant Operational team across the Corporate Facilities Management Service. Within this role, you will Provide efficient, effective and economic building related facilities services to , the council's administrative headquarters, and allocated ancillary buildings to ensure the optimum working environment fully supports the council's modern ways of working. Key duties: Ensuring the building is safe and complaint for Council Staff, visitors and guests. Managing the site-based customer/client-facing activities; managing customer relationships and taking a proactive approach to establishing and maintaining good relationships and working processes with customers. Key Skills and experience: Previous experience of managing customer focused teams and building relationships in a large multi site blue chip or government organisation Ability to simultaneously project manage a range of projects, and operational building tasks Experience of operational report writing Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
We are recruiting for a Workstream Site Coordinator who will be responsible for inspecting the quality of works on-site, ensuring it meets specified standards, and health and safety requirements. This role is ideal, not just for experienced Site Mangers/Coordinators but is an excellent opportunity for Repairs Supervisors, Planners, Clerks of Works, Tradespeople and Customer Service based individuals with Construction Industry experience who are looking for their next move. As part of this role, you will be required to have a full clean UK driving licence and access to a vehicle for business purposes. Business Mileage will be reimbursed. Duties will include but will not be limited to the following. Inspecting planned work and comparing it with drawings and specifications Measuring and quality checking building materials Monitoring progress and reporting to project managers, and contract administrators Liaising with contractors, engineers and surveyors Also with internal and external stakeholders to ensure customer complaints are being dealt with effectively and to an excellent, timely standard. Ensure Health and Safety regulations are being adhered to in all circumstances on site in line with CDM Regulations 2015. What you'll need to succeed SMSTS (or SSTS as a minimum) Qualification Experience/knowledge of dealing with customer complaints, possessing excellent communication skills Significant experience of managing planned works across multiple disciplines Be a self-starter and initiator for problem solving within your service area A track record of overseeing supply chain works delivery in a performance driven environment Strong working knowledge of Statutory and Regulatory obligations relating to the delivery of servicing program of work Extensive knowledge of the CDM, Asbestos awareness, Fire risk assessment and all other regulations relating to the delivery of planned program of work Desire for excellent workmanship Attention to detail Basic computer (IT) skills including Excel, Outlook and Microsoft Word. Preferably trade background and/or qualifications. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 30, 2024
Full time
We are recruiting for a Workstream Site Coordinator who will be responsible for inspecting the quality of works on-site, ensuring it meets specified standards, and health and safety requirements. This role is ideal, not just for experienced Site Mangers/Coordinators but is an excellent opportunity for Repairs Supervisors, Planners, Clerks of Works, Tradespeople and Customer Service based individuals with Construction Industry experience who are looking for their next move. As part of this role, you will be required to have a full clean UK driving licence and access to a vehicle for business purposes. Business Mileage will be reimbursed. Duties will include but will not be limited to the following. Inspecting planned work and comparing it with drawings and specifications Measuring and quality checking building materials Monitoring progress and reporting to project managers, and contract administrators Liaising with contractors, engineers and surveyors Also with internal and external stakeholders to ensure customer complaints are being dealt with effectively and to an excellent, timely standard. Ensure Health and Safety regulations are being adhered to in all circumstances on site in line with CDM Regulations 2015. What you'll need to succeed SMSTS (or SSTS as a minimum) Qualification Experience/knowledge of dealing with customer complaints, possessing excellent communication skills Significant experience of managing planned works across multiple disciplines Be a self-starter and initiator for problem solving within your service area A track record of overseeing supply chain works delivery in a performance driven environment Strong working knowledge of Statutory and Regulatory obligations relating to the delivery of servicing program of work Extensive knowledge of the CDM, Asbestos awareness, Fire risk assessment and all other regulations relating to the delivery of planned program of work Desire for excellent workmanship Attention to detail Basic computer (IT) skills including Excel, Outlook and Microsoft Word. Preferably trade background and/or qualifications. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
HIGHTOWN HOUSING ASSOCIATION
Hemel Hempstead, Hertfordshire
Resident Involvement Officer Hemel Hempstead, England About the role Do you have housing management experience and a passion for engaging with residents? We are looking for a Resident Involvement Officer to be part of our team providing a customer focused service to the Association s residents in rented accommodation. About Hightown Hightown is a charitable housing association (operating in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire) aiming to help people who need support and care or who cannot afford to buy or rent a home at market values. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We currently manage over 8,600 homes - mostly in the Dacorum, St Albans, Watford, Aylesbury Vale, North Herts and Hertsmere districts and employ over 1,000 staff (mainly in our care and supported housing schemes). Overview The Resident Involvement Officer is responsible for resident engagement services, working closely with the Director of Housing and Head of Housing to build the capacity of residents to comment on and influence service delivery, ensuring that residents are at the forefront housing services and that their voices can be heard. You'll lead community initiatives, activities and to encourage residents to become involved in the places they call home. Key Responsibilities To develop, implement and promote involvement activities and lead on the delivery of a range of resident involvement activity. To support and facilitate the existing resident involvement groups: Residents Voice and Scrutiny Panel, Complaints Scrutiny Group, Anti-Social Behaviour Scrutiny Group and Focus Groups. Provide administrative services and minute taking for each meeting. To promote a culture of excellent customer service and focus, ensuring that the services delivered are responsive to residents needs. To actively consider new and innovative approaches to working with and involving residents, identifying and implementing a wide range of mechanisms for obtaining residents views, including the under-represented and hard to reach groups. To facilitate alternative ways of involving residents in decision making. To support Resident Associations across Hightowns areas of operation. The Benefits In return for your hard work and commitment, we offer a benefits package which includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service 37,164pa for a 35 hour a week contract Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Well-equipped on-site gym If you are interested in joining our friendly team, please apply below. Closing date: Sunday 28th April 2024 Appointment to this position will be subject to satisfactory DBS, references and medical checks. We are an Equal Opportunities Employer. We are a Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
Apr 30, 2024
Full time
Resident Involvement Officer Hemel Hempstead, England About the role Do you have housing management experience and a passion for engaging with residents? We are looking for a Resident Involvement Officer to be part of our team providing a customer focused service to the Association s residents in rented accommodation. About Hightown Hightown is a charitable housing association (operating in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire) aiming to help people who need support and care or who cannot afford to buy or rent a home at market values. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We currently manage over 8,600 homes - mostly in the Dacorum, St Albans, Watford, Aylesbury Vale, North Herts and Hertsmere districts and employ over 1,000 staff (mainly in our care and supported housing schemes). Overview The Resident Involvement Officer is responsible for resident engagement services, working closely with the Director of Housing and Head of Housing to build the capacity of residents to comment on and influence service delivery, ensuring that residents are at the forefront housing services and that their voices can be heard. You'll lead community initiatives, activities and to encourage residents to become involved in the places they call home. Key Responsibilities To develop, implement and promote involvement activities and lead on the delivery of a range of resident involvement activity. To support and facilitate the existing resident involvement groups: Residents Voice and Scrutiny Panel, Complaints Scrutiny Group, Anti-Social Behaviour Scrutiny Group and Focus Groups. Provide administrative services and minute taking for each meeting. To promote a culture of excellent customer service and focus, ensuring that the services delivered are responsive to residents needs. To actively consider new and innovative approaches to working with and involving residents, identifying and implementing a wide range of mechanisms for obtaining residents views, including the under-represented and hard to reach groups. To facilitate alternative ways of involving residents in decision making. To support Resident Associations across Hightowns areas of operation. The Benefits In return for your hard work and commitment, we offer a benefits package which includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service 37,164pa for a 35 hour a week contract Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Well-equipped on-site gym If you are interested in joining our friendly team, please apply below. Closing date: Sunday 28th April 2024 Appointment to this position will be subject to satisfactory DBS, references and medical checks. We are an Equal Opportunities Employer. We are a Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
Capital Project Manager Local Council 18 month project up to 550 per day inside Hybrid working - max 2 days per week on site A Local Council based in Berkshire have an exciting opportunity for an experience Project Manager, to lead on the redesign of the councils Civic Centre, as well as the relocation of the Library. The role: To lead the management of the 8.6m Library relocation and the Civic Redesign Levelling Up Fund project as determined by the Levelling Up Fund bid. As an internal client side Project Manager, you will take the project through the project life cycle from inception to delivery, taking responsibility for the procurement of the multi-disciplinary teams covering design and construction and main contractors. RIBA stage 3+ through to completion Key Skills and Experience: Experience in managing construction project of 5+ million, ideally in an office environment and in local government. Experience in managing a design and build project with a main contractor Ability to work independently and as part of a team A proactive approach to problem solving and the ability to effectively manage/oversee multiple project workstreams simultaneously Matrix management experience Must be articulate, able to communicate with multiple levels of clients and stakeholders, coordinating with various stakeholders Experience in managing DHLUC funded projects a bonus Please apply with an updated CV Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Apr 30, 2024
Full time
Capital Project Manager Local Council 18 month project up to 550 per day inside Hybrid working - max 2 days per week on site A Local Council based in Berkshire have an exciting opportunity for an experience Project Manager, to lead on the redesign of the councils Civic Centre, as well as the relocation of the Library. The role: To lead the management of the 8.6m Library relocation and the Civic Redesign Levelling Up Fund project as determined by the Levelling Up Fund bid. As an internal client side Project Manager, you will take the project through the project life cycle from inception to delivery, taking responsibility for the procurement of the multi-disciplinary teams covering design and construction and main contractors. RIBA stage 3+ through to completion Key Skills and Experience: Experience in managing construction project of 5+ million, ideally in an office environment and in local government. Experience in managing a design and build project with a main contractor Ability to work independently and as part of a team A proactive approach to problem solving and the ability to effectively manage/oversee multiple project workstreams simultaneously Matrix management experience Must be articulate, able to communicate with multiple levels of clients and stakeholders, coordinating with various stakeholders Experience in managing DHLUC funded projects a bonus Please apply with an updated CV Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Decarbonisation Programme Manager Location: Farringdon/Nottingham Expires: 25th April 2024 Salary: Nottingham - £56,802 - £59,792, Farringdon - £63,113 - £66,435 MTVH has bold ambitions for tackling carbon emissions from our 57,000 homes. This is an exciting new opportunity at MTVH within our Property Directorate. As Decarbonisation Programme Manager, you have a fundamental role in providing contract management, monitoring and delivery expertise to ensure the success of our complex decarbonisation investment programmes. Our decarbonisation strategy is in place and enjoys a strong board and Executive team support. We are completed delivery of SHDF Wave 1 programme (over 1,000 properties, total budget of £5.7m) and are currently progressing delivery on our Wave 2.1 programme (over 2,000 properties, total budget £18m). You will be part of a fast-paced and highly dynamic team. You will have the opportunity to drive our programmes delivery and influence change within a highly regulated sector. Full details of the role can be found in the job description on our careers page. About You As you will be leading the delivery of decarbonisation programmes at MTVH, extensive relevant experience and specialist knowledge within this area is essential. You will be able to demonstrate the ability to run complex programmes and ensure these are delivered in an efficient and effective manner. You will contribute to the design and procurement of new contracts. The ability to build strong networks and collaborate to achieve excellence for our customers will be paramount in your success. Your experience will have been gained within a residential investment setting relating to planned programmes and retrofit works, preferably in a regulated environment. Understanding PAS 2035 and other relevant legislative and regulatory requirements is essential. More than anything, MTVH believes that decarbonisation is about people, our residents and customers. You will be able to demonstrate exceptional customer delivery experience in your former roles. If you believe you are the person that can truly deliver our decarbonisation investment programmes, we look forward to hearing from you. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 30, 2024
Full time
Decarbonisation Programme Manager Location: Farringdon/Nottingham Expires: 25th April 2024 Salary: Nottingham - £56,802 - £59,792, Farringdon - £63,113 - £66,435 MTVH has bold ambitions for tackling carbon emissions from our 57,000 homes. This is an exciting new opportunity at MTVH within our Property Directorate. As Decarbonisation Programme Manager, you have a fundamental role in providing contract management, monitoring and delivery expertise to ensure the success of our complex decarbonisation investment programmes. Our decarbonisation strategy is in place and enjoys a strong board and Executive team support. We are completed delivery of SHDF Wave 1 programme (over 1,000 properties, total budget of £5.7m) and are currently progressing delivery on our Wave 2.1 programme (over 2,000 properties, total budget £18m). You will be part of a fast-paced and highly dynamic team. You will have the opportunity to drive our programmes delivery and influence change within a highly regulated sector. Full details of the role can be found in the job description on our careers page. About You As you will be leading the delivery of decarbonisation programmes at MTVH, extensive relevant experience and specialist knowledge within this area is essential. You will be able to demonstrate the ability to run complex programmes and ensure these are delivered in an efficient and effective manner. You will contribute to the design and procurement of new contracts. The ability to build strong networks and collaborate to achieve excellence for our customers will be paramount in your success. Your experience will have been gained within a residential investment setting relating to planned programmes and retrofit works, preferably in a regulated environment. Understanding PAS 2035 and other relevant legislative and regulatory requirements is essential. More than anything, MTVH believes that decarbonisation is about people, our residents and customers. You will be able to demonstrate exceptional customer delivery experience in your former roles. If you believe you are the person that can truly deliver our decarbonisation investment programmes, we look forward to hearing from you. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Major Works Programme Manager Housing 600 per day inside IR35 1-2 days per week on site The role: Managing the contractors and ensuring the delivery of complex investment projects on time, budget and to a high standard of quality, ensuring value for money and excellent service provision. To ensure the Section 20 process is undertaken and completed in full where required. Ensuring that procurement and competitively tendered contracts meet agreed contractor selection processes and health and safety standards, and that statutory requirements including the Public Contracts Regulations are adhered to. Overseeing and supporting the Major Project Surveyors as required in the development of survey-based specifications and tendering and procurement processes. Supporting the Programme Manager and the consultants to develop programme and delivery forecasts for work programmes. Key SKills and experience: 5+ years of planned/capital works surveying experience in housing refurbishment contracts 5+ years management of 8+ technical staff members. Have a strong contract management background in housing refurbishment contracts within a local authority or housing assn. Lead on the management of multiple housing refurbishment contracts/projects ranging from 150k to 25 million. Lead on housing refurbishment contracts procurement. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Apr 30, 2024
Full time
Major Works Programme Manager Housing 600 per day inside IR35 1-2 days per week on site The role: Managing the contractors and ensuring the delivery of complex investment projects on time, budget and to a high standard of quality, ensuring value for money and excellent service provision. To ensure the Section 20 process is undertaken and completed in full where required. Ensuring that procurement and competitively tendered contracts meet agreed contractor selection processes and health and safety standards, and that statutory requirements including the Public Contracts Regulations are adhered to. Overseeing and supporting the Major Project Surveyors as required in the development of survey-based specifications and tendering and procurement processes. Supporting the Programme Manager and the consultants to develop programme and delivery forecasts for work programmes. Key SKills and experience: 5+ years of planned/capital works surveying experience in housing refurbishment contracts 5+ years management of 8+ technical staff members. Have a strong contract management background in housing refurbishment contracts within a local authority or housing assn. Lead on the management of multiple housing refurbishment contracts/projects ranging from 150k to 25 million. Lead on housing refurbishment contracts procurement. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a UK Facilities Management Lead to join our client. The Facility Manager will be responsible for the delivery of services including maintenance & engineering, cleaning, catering, moves and changes, reception, switchboard, shuttle bus services, health & safety services, archiving and postal services, amongst others. You will also work closely with the security personnel for the site. Engineering, catering, cleaning, archiving, and shuttle bus services are contracted out services and the FM will be responsible for overseeing the operation of these contracts. Staff management skills are critical, and you will need to drive a culture of exceptional customer service to ensure service delivery of the highest standards. The Facility Manager will work closely with key customers, and you should be able to demonstrate effective management skills and techniques, be familiar with Microsoft systems and have an excellent eye for detail. The nature of the post will require you to think on your feet and provide creative solutions to a variety of challenges daily. Key Responsibilities: Provide effective leadership and management of the facilities management operational teams, including engineering & maintenance, cleaning, catering, post room services, reception & switchboard, grounds maintenance, security, transportation and administration to ensure effective day-to-day services; and that all buildings are maintained & served to exceptional standards. Manage Client landlord responsibilities for the Kent-based commercial (Weald Court) and residential properties. Ensure high standards of delivery, complying with CBRE and client policy & procedures as well as continually striving to improve processes and productivity. Oversee the planned maintenance regimes for all buildings, including critical engineering services. Assist in the project management of building maintenance and plant replacement projects and support the implementation of new projects. Implement management ideas and processes to achieve the groups' goals and objectives ensuring you support the overall plans and strategies of both the client and CBRE. With effective leadership and managerial skills, achieve and maintain high performance of the CBRE team while ensuring the department is adequately and appropriately staffed. When relevant, provide management of direct reports and work with People teams in relation to resourcing, development, and performance management. Ensure good channels of communication are open and that they provide an effective link between senior management and the teams. Ensure the catering team delivers excellent food, beverage, and hospitality services to all staff and visitors. Oversee space planning and moves and changes through regular meetings with the business groups that occupy the site to ensure increases in headcount are incorporated in short- and long-term planning. Ability to prepare business case documents - where changes or capex spend etc are required. Build strong relationships with business managers and senior stakeholders to encourage open communication to ensure early insight into changing requirements. Ensure the Business Continuity Plans for the site are in place and kept updated. In the event of an incident or emergency affecting the site be the first point of contact and be prepared to be called out during out-of-hours and at short notice. Use your detailed knowledge of the sites to manage the properties in the event of an incident or disaster to ensure minimum disruption to the business and direct the teams to ensure the building always remains open for business in the event of any emergency. Negotiate and retender contracts with outsourced providers, in collaboration with the wider CBRE support ensuring that any increased costs are justified and in line with inflation/external benchmarking. Prepare the annual capital expenditure budget and manage the departmental budget whilst you manage costs to ensure the best value is achieved. The base location will be Kingswood but there is a requirement to travel to London, Kent, and Isle of Wight on occasions. Experience and Qualifications Required: Extensive experience in a similar role providing facilities management services, ideally gained within a financial services environment. Passionate about the provision of the highest standards of customer service with a proven track record in delivering excellence. Proven people management skills, with the ability to motivate teams and affect changes required to drive performance and behaviours. Strong interpersonal skills to quickly build relationships with customers. Good basic understanding of M&E services, contracts management and financial management. Well organized and efficient with the ability to identify key issues and manage multiple, conflicting priorities on a daily basis. Good education with excellent written and verbal communication with the ability to communicate at all levels. Responsive, able to solve problems, make decisions, and follow through on actions quickly with minimum supervision and with strong attention to detail. Flexible, able to work well within a pressured, fast-moving and complex environment and able to work effectively in a team. Tenacious but with a balanced approach when dealing with colleagues and customers. About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 30, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a UK Facilities Management Lead to join our client. The Facility Manager will be responsible for the delivery of services including maintenance & engineering, cleaning, catering, moves and changes, reception, switchboard, shuttle bus services, health & safety services, archiving and postal services, amongst others. You will also work closely with the security personnel for the site. Engineering, catering, cleaning, archiving, and shuttle bus services are contracted out services and the FM will be responsible for overseeing the operation of these contracts. Staff management skills are critical, and you will need to drive a culture of exceptional customer service to ensure service delivery of the highest standards. The Facility Manager will work closely with key customers, and you should be able to demonstrate effective management skills and techniques, be familiar with Microsoft systems and have an excellent eye for detail. The nature of the post will require you to think on your feet and provide creative solutions to a variety of challenges daily. Key Responsibilities: Provide effective leadership and management of the facilities management operational teams, including engineering & maintenance, cleaning, catering, post room services, reception & switchboard, grounds maintenance, security, transportation and administration to ensure effective day-to-day services; and that all buildings are maintained & served to exceptional standards. Manage Client landlord responsibilities for the Kent-based commercial (Weald Court) and residential properties. Ensure high standards of delivery, complying with CBRE and client policy & procedures as well as continually striving to improve processes and productivity. Oversee the planned maintenance regimes for all buildings, including critical engineering services. Assist in the project management of building maintenance and plant replacement projects and support the implementation of new projects. Implement management ideas and processes to achieve the groups' goals and objectives ensuring you support the overall plans and strategies of both the client and CBRE. With effective leadership and managerial skills, achieve and maintain high performance of the CBRE team while ensuring the department is adequately and appropriately staffed. When relevant, provide management of direct reports and work with People teams in relation to resourcing, development, and performance management. Ensure good channels of communication are open and that they provide an effective link between senior management and the teams. Ensure the catering team delivers excellent food, beverage, and hospitality services to all staff and visitors. Oversee space planning and moves and changes through regular meetings with the business groups that occupy the site to ensure increases in headcount are incorporated in short- and long-term planning. Ability to prepare business case documents - where changes or capex spend etc are required. Build strong relationships with business managers and senior stakeholders to encourage open communication to ensure early insight into changing requirements. Ensure the Business Continuity Plans for the site are in place and kept updated. In the event of an incident or emergency affecting the site be the first point of contact and be prepared to be called out during out-of-hours and at short notice. Use your detailed knowledge of the sites to manage the properties in the event of an incident or disaster to ensure minimum disruption to the business and direct the teams to ensure the building always remains open for business in the event of any emergency. Negotiate and retender contracts with outsourced providers, in collaboration with the wider CBRE support ensuring that any increased costs are justified and in line with inflation/external benchmarking. Prepare the annual capital expenditure budget and manage the departmental budget whilst you manage costs to ensure the best value is achieved. The base location will be Kingswood but there is a requirement to travel to London, Kent, and Isle of Wight on occasions. Experience and Qualifications Required: Extensive experience in a similar role providing facilities management services, ideally gained within a financial services environment. Passionate about the provision of the highest standards of customer service with a proven track record in delivering excellence. Proven people management skills, with the ability to motivate teams and affect changes required to drive performance and behaviours. Strong interpersonal skills to quickly build relationships with customers. Good basic understanding of M&E services, contracts management and financial management. Well organized and efficient with the ability to identify key issues and manage multiple, conflicting priorities on a daily basis. Good education with excellent written and verbal communication with the ability to communicate at all levels. Responsive, able to solve problems, make decisions, and follow through on actions quickly with minimum supervision and with strong attention to detail. Flexible, able to work well within a pressured, fast-moving and complex environment and able to work effectively in a team. Tenacious but with a balanced approach when dealing with colleagues and customers. About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
About Us Metropolitan Thames Valley Housing is one of the UK s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. This role MTVH are a leading developer and regeneration agency delivering 1,000s of new homes inside and outside of London each year; over the next 10 years, we will develop close to 15,000 new homes through a mix of regeneration and land led development. This role will be influential in managing fire compliance activities across the Development directorate. The Fire Safety Surveyor will be responsible for supporting the Development team in fire safety matters, carrying out fire compliance checks on new build properties, and representing the Development team in Cross-Directorate meetings.The role will contract manage the external fire consultant, and provide fire related support to the Development team for pre-contract and live construction projects. What you'll need to succeed Must hold valid nationally recognised fire safety qualification to a minimum of Level 4. Must have a minimum of 5 years? experience in the fire safety industry, relevant to fire safety in housing. Must hold a professional membership of an accredited 3rd party organisation, such as the Institute of Fire Safety Managers (IFSM), the Institute of Fire Engineers (IFE) or similar and as a minimum hold a higher level of grade / membership. You will have a high level of technical knowledge in fire safety surveying, regulation, and guidance. Additionally, you will have extensive and demonstrable experience of contract managing a fire consultant, carrying out compliance checks on new build projects which is backed up by strong technical knowledge. You will also have a strong understanding of current Building Regulations and other regulatory documents within the construction industry along with the ability to prepare and present reports containing technical material to a non-technical audience. To meet our commitment to providing safe, high quality services to our customers, this role requires a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 30, 2024
Full time
About Us Metropolitan Thames Valley Housing is one of the UK s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. This role MTVH are a leading developer and regeneration agency delivering 1,000s of new homes inside and outside of London each year; over the next 10 years, we will develop close to 15,000 new homes through a mix of regeneration and land led development. This role will be influential in managing fire compliance activities across the Development directorate. The Fire Safety Surveyor will be responsible for supporting the Development team in fire safety matters, carrying out fire compliance checks on new build properties, and representing the Development team in Cross-Directorate meetings.The role will contract manage the external fire consultant, and provide fire related support to the Development team for pre-contract and live construction projects. What you'll need to succeed Must hold valid nationally recognised fire safety qualification to a minimum of Level 4. Must have a minimum of 5 years? experience in the fire safety industry, relevant to fire safety in housing. Must hold a professional membership of an accredited 3rd party organisation, such as the Institute of Fire Safety Managers (IFSM), the Institute of Fire Engineers (IFE) or similar and as a minimum hold a higher level of grade / membership. You will have a high level of technical knowledge in fire safety surveying, regulation, and guidance. Additionally, you will have extensive and demonstrable experience of contract managing a fire consultant, carrying out compliance checks on new build projects which is backed up by strong technical knowledge. You will also have a strong understanding of current Building Regulations and other regulatory documents within the construction industry along with the ability to prepare and present reports containing technical material to a non-technical audience. To meet our commitment to providing safe, high quality services to our customers, this role requires a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Manager to join the team located in London. The successful candidate will manage the integration between Property Management and Hospitality Services on behalf of the client thus ensuring a superior client experience. Key Responsibilities: Oversight of office spaces as well as users' journey and experience across the building Working closely with client On Site Solutions (OSS) senior stakeholders Point of escalation for operational issues across campus both UK and rest of EMEA Manage/ support implementation of agreed initiatives to ensure that the goal is achieved to specification, timescale, and budget. Support teams in the management of Hospitality vendors across EMEA using KPIs and industry knowledge. Support new site transitions including onboarding of hospitality vendors where needed. Ensure quality, statutory, and legislative compliance and consistency of service via delivery work streams, in alignment with client expectations. Develop and manage client On Site Solutions (OSS) service delivery, maintaining operational and commercial compliance in accordance with client and CBRE expectations. Continually seek to improve client satisfaction, demonstrated through approved key performance indicators and maintaining current performance levels in an ever-changing business environment Demonstrate sound understanding of current legislation, environmental and quality related issues, including sustainability and its impact on energy Closely work across all clients On Site Solutions (OSS) service lines in a collaborative manner Provide problem solving solutions to client team. Create and maintain strong and positive relationships across all clients On Site Solutions (OSS) service lines. Support to EMEA sites as needed. Raise, review and approval of permits. Building Users' Experience & Engagement Communication across all building's users and senior on-floor stakeholders on all client On Site Solutions (OSS) activities taking place that have a business impact. Users' engagement and support across all divisional spaces To actively support and facilitate divisional initiatives as needed and requested. Point of escalation for the building's occupants with any client On Site Solutions (OSS) operational queries/issues (PTC, London) Vendors & Contractors Management Vendors support from a client On Site Solutions (OSS) perspective of ad hoc services available in Plumtree Court Facilitating/ managing vendors contractors' access to PTC Client One Site Solutions (OSS) support for ad hoc requests Management of vendors/ contractors (and budgets) in line with client service delivery expectations Oversee outputs from vendor working to improve and manage the end-to-end process, agree formal service levels, review the Visitor journey / experience. Events & VIP Visits Management of requests for FM service delivery for events taking place in PTC Encourage collaboration and cooperation across all vendors/ teams. Coordinating necessary FM & Engineering activities with CBRE operational/ management teams to ensure effective 'joined up' delivery of services. Requesting quotes, managing, and gaining approvals for ad hoc FM and Engineering services that entail costs. Raising FM POs according to costs occurred and tracking to budget. Closely work with hospitality and events teams to resolve any operational FM/ Engineering issues across conference centre and hospitality spaces. Collaborating with hospitality/ events team on building new processes and procedures spanning across all vendors/ spaces Essential Skills: Strong Customer Service background with previous experience in 4/5-star Hospitality/FM industry Passionate about customer service and keen to develop FM knowledge. Firm understanding of delivering exceptional customer service. Diplomacy in a demanding, fast-moving customer focused environment Ability to interact successfully at all levels of seniority within client account/the firm. Excellent communication skills Excellent Microsoft Office skills i.e., Excel and PowerPoint Experience in managing budgets. Proactive, self-motivated energy with a positive can-do attitude and friendly demeanor Flexible, team orientated and good organizer. Proficiency to follow up on multiple issues/queries simultaneously. Good Health and Safety knowledge About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 30, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Manager to join the team located in London. The successful candidate will manage the integration between Property Management and Hospitality Services on behalf of the client thus ensuring a superior client experience. Key Responsibilities: Oversight of office spaces as well as users' journey and experience across the building Working closely with client On Site Solutions (OSS) senior stakeholders Point of escalation for operational issues across campus both UK and rest of EMEA Manage/ support implementation of agreed initiatives to ensure that the goal is achieved to specification, timescale, and budget. Support teams in the management of Hospitality vendors across EMEA using KPIs and industry knowledge. Support new site transitions including onboarding of hospitality vendors where needed. Ensure quality, statutory, and legislative compliance and consistency of service via delivery work streams, in alignment with client expectations. Develop and manage client On Site Solutions (OSS) service delivery, maintaining operational and commercial compliance in accordance with client and CBRE expectations. Continually seek to improve client satisfaction, demonstrated through approved key performance indicators and maintaining current performance levels in an ever-changing business environment Demonstrate sound understanding of current legislation, environmental and quality related issues, including sustainability and its impact on energy Closely work across all clients On Site Solutions (OSS) service lines in a collaborative manner Provide problem solving solutions to client team. Create and maintain strong and positive relationships across all clients On Site Solutions (OSS) service lines. Support to EMEA sites as needed. Raise, review and approval of permits. Building Users' Experience & Engagement Communication across all building's users and senior on-floor stakeholders on all client On Site Solutions (OSS) activities taking place that have a business impact. Users' engagement and support across all divisional spaces To actively support and facilitate divisional initiatives as needed and requested. Point of escalation for the building's occupants with any client On Site Solutions (OSS) operational queries/issues (PTC, London) Vendors & Contractors Management Vendors support from a client On Site Solutions (OSS) perspective of ad hoc services available in Plumtree Court Facilitating/ managing vendors contractors' access to PTC Client One Site Solutions (OSS) support for ad hoc requests Management of vendors/ contractors (and budgets) in line with client service delivery expectations Oversee outputs from vendor working to improve and manage the end-to-end process, agree formal service levels, review the Visitor journey / experience. Events & VIP Visits Management of requests for FM service delivery for events taking place in PTC Encourage collaboration and cooperation across all vendors/ teams. Coordinating necessary FM & Engineering activities with CBRE operational/ management teams to ensure effective 'joined up' delivery of services. Requesting quotes, managing, and gaining approvals for ad hoc FM and Engineering services that entail costs. Raising FM POs according to costs occurred and tracking to budget. Closely work with hospitality and events teams to resolve any operational FM/ Engineering issues across conference centre and hospitality spaces. Collaborating with hospitality/ events team on building new processes and procedures spanning across all vendors/ spaces Essential Skills: Strong Customer Service background with previous experience in 4/5-star Hospitality/FM industry Passionate about customer service and keen to develop FM knowledge. Firm understanding of delivering exceptional customer service. Diplomacy in a demanding, fast-moving customer focused environment Ability to interact successfully at all levels of seniority within client account/the firm. Excellent communication skills Excellent Microsoft Office skills i.e., Excel and PowerPoint Experience in managing budgets. Proactive, self-motivated energy with a positive can-do attitude and friendly demeanor Flexible, team orientated and good organizer. Proficiency to follow up on multiple issues/queries simultaneously. Good Health and Safety knowledge About CBRE Global Workplace Solutions : As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Technical Energy Manager to join the team located in London and will be responsible for supporting clients to deliver and validate energy, carbon and cost reductions. Identify and implement energy efficiency measures, low and zero carbon solutions and operational best practices. The purpose of this role is: To ensure the effective management of energy resources to meet client's objectives and targets. To identify, develop and implement new energy related opportunities Carry out all energy related tasks to ensure service provision and compliance To motivate and train people in energy management This role is to cover a portfolio of clients in various industries to help achieve their ESG targets. The role has a heavy reliance on building relationships with senior fm clients in order to understand their requirements and present proposals for approval and funding. Due to this the role has a heavy weighting to sales although the individual must be able to convert these sales into operation deliverables and report back to the client. There is an opportunity to build a team should demand grow. Primary Objectives and Tasks: Maintain a thorough understanding of corporate energy strategy, legal, statutory and technical issues which affect the client's premises Assist clients to measure, monitor and report on energy consumption and carbon emissions Develop and advise on energy strategy/solutions, developing these into working projects, which meet client objectives and best practice Identify opportunities to reduce carbon emissions within clients' property portfolios Calculate potential savings in terms of kWh, CO2 and cost Deliver on these opportunities through managing installations & behavioral changes To be able to normalise and verify savings post implementation Assist clients to meet their increasingly challenging compliance requirements Support wider energy management objectives, for example through energy procurement Provide full feasibility studies of costed initiatives / projects to reduce energy usage. Project management and implementation of initiatives. Work with and support the Head of Projects, ensuring that projects are as energy efficient as is financially possible. Provide monitoring and verification through the full cycle of the project to achieve cost and energy efficient solutions. Ensure clients benefit from emerging opportunities, innovation and technology Support clients' wider sustainability and corporate social responsibility objectives Keep abreast of Energy Market developments and changes, ensuring that the client comply with all Energy related Legislation Train Energy Engineers and manage their activity, ensuring their expedient us Core Competencies: Extensive working knowledge of BMS and control theory. Extensive knowledge of the principle techniques and technologies which support the efficient use of energy. Competency in current benchmark techniques and statistical analysis Understand the principles behind HVAC, refrigeration and Lighting operation and system design / integration Capable of preparing fully costed energy efficiency proposals and reports Ability to carry out full energy surveys and feasibility studies of energy technologies Qualifications Degree ideally in energy and sustainability, engineering or building services Specific energy efficiency / low carbon qualifications are desirable Relevant professional membership e.g. CIBSE, Energy Institute Skills & Experience Project management skills, with ability to manage multiple complex work-streams and clients, ability to manage budgets Delivers work efficiently and to time Experience in energy efficiency and wider sustainable energy is required Experience of energy management, including energy procurement and compliance would be beneficial Extensive knowledge of the principle techniques and technologies which support the efficient use of energy Ability to interpret energy data and use as a basis for reduction strategies Knowledge of Low and zero carbon technologies Exceptional report writing skills with ability to communicate technical issues effectively
Apr 30, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Technical Energy Manager to join the team located in London and will be responsible for supporting clients to deliver and validate energy, carbon and cost reductions. Identify and implement energy efficiency measures, low and zero carbon solutions and operational best practices. The purpose of this role is: To ensure the effective management of energy resources to meet client's objectives and targets. To identify, develop and implement new energy related opportunities Carry out all energy related tasks to ensure service provision and compliance To motivate and train people in energy management This role is to cover a portfolio of clients in various industries to help achieve their ESG targets. The role has a heavy reliance on building relationships with senior fm clients in order to understand their requirements and present proposals for approval and funding. Due to this the role has a heavy weighting to sales although the individual must be able to convert these sales into operation deliverables and report back to the client. There is an opportunity to build a team should demand grow. Primary Objectives and Tasks: Maintain a thorough understanding of corporate energy strategy, legal, statutory and technical issues which affect the client's premises Assist clients to measure, monitor and report on energy consumption and carbon emissions Develop and advise on energy strategy/solutions, developing these into working projects, which meet client objectives and best practice Identify opportunities to reduce carbon emissions within clients' property portfolios Calculate potential savings in terms of kWh, CO2 and cost Deliver on these opportunities through managing installations & behavioral changes To be able to normalise and verify savings post implementation Assist clients to meet their increasingly challenging compliance requirements Support wider energy management objectives, for example through energy procurement Provide full feasibility studies of costed initiatives / projects to reduce energy usage. Project management and implementation of initiatives. Work with and support the Head of Projects, ensuring that projects are as energy efficient as is financially possible. Provide monitoring and verification through the full cycle of the project to achieve cost and energy efficient solutions. Ensure clients benefit from emerging opportunities, innovation and technology Support clients' wider sustainability and corporate social responsibility objectives Keep abreast of Energy Market developments and changes, ensuring that the client comply with all Energy related Legislation Train Energy Engineers and manage their activity, ensuring their expedient us Core Competencies: Extensive working knowledge of BMS and control theory. Extensive knowledge of the principle techniques and technologies which support the efficient use of energy. Competency in current benchmark techniques and statistical analysis Understand the principles behind HVAC, refrigeration and Lighting operation and system design / integration Capable of preparing fully costed energy efficiency proposals and reports Ability to carry out full energy surveys and feasibility studies of energy technologies Qualifications Degree ideally in energy and sustainability, engineering or building services Specific energy efficiency / low carbon qualifications are desirable Relevant professional membership e.g. CIBSE, Energy Institute Skills & Experience Project management skills, with ability to manage multiple complex work-streams and clients, ability to manage budgets Delivers work efficiently and to time Experience in energy efficiency and wider sustainable energy is required Experience of energy management, including energy procurement and compliance would be beneficial Extensive knowledge of the principle techniques and technologies which support the efficient use of energy Ability to interpret energy data and use as a basis for reduction strategies Knowledge of Low and zero carbon technologies Exceptional report writing skills with ability to communicate technical issues effectively
. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location. Job Title: Account Director - London Purpose Of The Job Providing leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded. Key Responsibilities Provide leadership, and that contractual commitments are met and exceeded. Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender. Ensuring business policies and processes are effectively communicated, and implemented within the contract. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and are regularly review. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery. Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Promoting and maintaining the RISE Values of CBRE Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Accountabilities Accountability to the CBRE functional heads, as appropriate. Accountable day-to-day to the relevant client contacts. Line management responsibility for a contract team and indirectly for relevant sub-contractors. Financial responsibility for the delivery of Plan commitments for the contract. Person Specification Education An engineering qualification is essential, preferably HND or above. Training Incumbents must be able to demonstrate a career showing continuous personal development. Experience Managerial experience at Contract / Account Manager or above within technical and or hard services is essential. Delivery of wider facilities management services (desirable) The development and review of teams, appraisal, and the application of effective people management practice (desirable). Incumbents must have a high level of energy, be self- starters, confident and stable in manner. Organised, able to prioritise and deliver within high pressure, business critical environments. Circumstances Incumbents will be required to travel on occasions to support operational delivery, and participate in training and business review. Some overnight stays may be needed.
Apr 30, 2024
Full time
. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location. Job Title: Account Director - London Purpose Of The Job Providing leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded. Key Responsibilities Provide leadership, and that contractual commitments are met and exceeded. Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender. Ensuring business policies and processes are effectively communicated, and implemented within the contract. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and are regularly review. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery. Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Promoting and maintaining the RISE Values of CBRE Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Accountabilities Accountability to the CBRE functional heads, as appropriate. Accountable day-to-day to the relevant client contacts. Line management responsibility for a contract team and indirectly for relevant sub-contractors. Financial responsibility for the delivery of Plan commitments for the contract. Person Specification Education An engineering qualification is essential, preferably HND or above. Training Incumbents must be able to demonstrate a career showing continuous personal development. Experience Managerial experience at Contract / Account Manager or above within technical and or hard services is essential. Delivery of wider facilities management services (desirable) The development and review of teams, appraisal, and the application of effective people management practice (desirable). Incumbents must have a high level of energy, be self- starters, confident and stable in manner. Organised, able to prioritise and deliver within high pressure, business critical environments. Circumstances Incumbents will be required to travel on occasions to support operational delivery, and participate in training and business review. Some overnight stays may be needed.
Experienced Estate Agency Professionals Wanted! Full-time in and around Colchester Basic 25,000 - 30,000 plus Bonus OTE 30,000 - 35,000 workplace pension, generous Staff referral bonus scheme and free onsite parking. We are looking for keen and enthusiastic professionals who possess estate agency experience from Valuers to Sales Progression Managers, Our client is looking for candidates from all walks of life who have experience within property/Estate Agency. A great working environment with a great salary, bonus packages and the benefit of no weekends. If you have had experience with Estate agency please send us your CV now, we look forward to hearing from you. If you have not heard back from us within 10 days your application has been unsuccessful.
Apr 30, 2024
Full time
Experienced Estate Agency Professionals Wanted! Full-time in and around Colchester Basic 25,000 - 30,000 plus Bonus OTE 30,000 - 35,000 workplace pension, generous Staff referral bonus scheme and free onsite parking. We are looking for keen and enthusiastic professionals who possess estate agency experience from Valuers to Sales Progression Managers, Our client is looking for candidates from all walks of life who have experience within property/Estate Agency. A great working environment with a great salary, bonus packages and the benefit of no weekends. If you have had experience with Estate agency please send us your CV now, we look forward to hearing from you. If you have not heard back from us within 10 days your application has been unsuccessful.
Homeownership Scheme Coordinator (Property Repairs and Maintenance Up to £32,032 per annum Hybrid - Midlands / East of England with travel across our geography as required Permanent, Full Time The vacancy Longhurst Group is a leading housing provider across the Midlands & East of England, committed to providing quality homes and excellent services across the communities we serve. We take pride in ensuring our properties are maintained to the highest standards, reflecting our dedication to service excellence and customer satisfaction. We are seeking a proactive and customer-focused individual to join our team as a Home Ownership Scheme Coordinator. In this role, you will be responsible for managing our leasehold schemes for the elderly across our Geography, ensuring they are maintained in accordance with agreed quality standards. You will play a crucial role in delivering a responsive, effective, and value-for-money service to our residents. Key Responsibilities: Support the success of providing a responsive repairs and maintenance service, primarily for our non-managed leasehold schemes. Review and report accidents, incidents, and near misses, implementing outcomes to ensure residents' safety and wellbeing. Conduct regular inspections at our non-managed leasehold schemes to uphold Health and Safety regulations and quality standards, coordinating follow-up work as required. Collaborate with internal teams to maintain standards that provide value for money. Effectively consult with customers, including following the section 20 consultation process. Provide support and cover for managed schemes, including welcoming prospective purchasers. Assist Managers with forecasting and monitoring budgets within your area of service. Support the team with agreed administration duties, such as coordinating permission requests and insurance claims. In order to be successful in our Home Ownership Scheme Coordinator role, you ll need to be organised and able to work efficiently. Being able to demonstrate knowledge of property repairs and maintenance is essential due to the nature of the role, as well as holding a basic awareness/understanding of Health and Safety. Experience and knowledge of leasehold repairs responsibilities and experience in leasehold property management is desirable. Join our team and be part of an organisation dedicated to making a positive impact in the lives of our residents. Apply now to become our Home Ownership Scheme Coordinator and contribute to maintaining our high standards of service excellence. What you receive from us A competitive 28-day annual leave entitlement plus bank holidays Car Allowance = £2,600 per annum (non-contractual, annually reviewed) Pension Scheme with contributions matched by us up to 8.5% Life Cover of three times your annual salary (as part of pension scheme membership) Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing Free Eye Tests Free flu vaccinations Investment in your personal development through our extensive learning and development opportunities. Professional subscription for membership fees relating to your role, paid for by us Family friendly, carers leave plus other paid leave Long Service Awards Carers Networking Group and resources to support Unpaid Carers This role currently attracts a non-contractual car allowance according to our Driving at Work Policy. This is currently set at £2,600 per annum, however eligibility for the allowance and the rate of the allowance is reviewed annually and any changes will be notified to you. How to apply Please click apply now to submit your CV today. In the event of high applicant volumes we reserve the right to close this advert and CV submission window early. We do not require recruitment agency support at this time - all speculative CV s will be treated as a direct application. Vetting Requirements The important things - We can only consider applications from candidates who have the right to live and work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. If you are the successful candidate, original proof must then be provided before your first day. Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering. Equal Opportunities As an equal opportunities employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities. We aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join Longhurst Group.
Apr 30, 2024
Full time
Homeownership Scheme Coordinator (Property Repairs and Maintenance Up to £32,032 per annum Hybrid - Midlands / East of England with travel across our geography as required Permanent, Full Time The vacancy Longhurst Group is a leading housing provider across the Midlands & East of England, committed to providing quality homes and excellent services across the communities we serve. We take pride in ensuring our properties are maintained to the highest standards, reflecting our dedication to service excellence and customer satisfaction. We are seeking a proactive and customer-focused individual to join our team as a Home Ownership Scheme Coordinator. In this role, you will be responsible for managing our leasehold schemes for the elderly across our Geography, ensuring they are maintained in accordance with agreed quality standards. You will play a crucial role in delivering a responsive, effective, and value-for-money service to our residents. Key Responsibilities: Support the success of providing a responsive repairs and maintenance service, primarily for our non-managed leasehold schemes. Review and report accidents, incidents, and near misses, implementing outcomes to ensure residents' safety and wellbeing. Conduct regular inspections at our non-managed leasehold schemes to uphold Health and Safety regulations and quality standards, coordinating follow-up work as required. Collaborate with internal teams to maintain standards that provide value for money. Effectively consult with customers, including following the section 20 consultation process. Provide support and cover for managed schemes, including welcoming prospective purchasers. Assist Managers with forecasting and monitoring budgets within your area of service. Support the team with agreed administration duties, such as coordinating permission requests and insurance claims. In order to be successful in our Home Ownership Scheme Coordinator role, you ll need to be organised and able to work efficiently. Being able to demonstrate knowledge of property repairs and maintenance is essential due to the nature of the role, as well as holding a basic awareness/understanding of Health and Safety. Experience and knowledge of leasehold repairs responsibilities and experience in leasehold property management is desirable. Join our team and be part of an organisation dedicated to making a positive impact in the lives of our residents. Apply now to become our Home Ownership Scheme Coordinator and contribute to maintaining our high standards of service excellence. What you receive from us A competitive 28-day annual leave entitlement plus bank holidays Car Allowance = £2,600 per annum (non-contractual, annually reviewed) Pension Scheme with contributions matched by us up to 8.5% Life Cover of three times your annual salary (as part of pension scheme membership) Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing Free Eye Tests Free flu vaccinations Investment in your personal development through our extensive learning and development opportunities. Professional subscription for membership fees relating to your role, paid for by us Family friendly, carers leave plus other paid leave Long Service Awards Carers Networking Group and resources to support Unpaid Carers This role currently attracts a non-contractual car allowance according to our Driving at Work Policy. This is currently set at £2,600 per annum, however eligibility for the allowance and the rate of the allowance is reviewed annually and any changes will be notified to you. How to apply Please click apply now to submit your CV today. In the event of high applicant volumes we reserve the right to close this advert and CV submission window early. We do not require recruitment agency support at this time - all speculative CV s will be treated as a direct application. Vetting Requirements The important things - We can only consider applications from candidates who have the right to live and work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. If you are the successful candidate, original proof must then be provided before your first day. Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering. Equal Opportunities As an equal opportunities employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities. We aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join Longhurst Group.
Property Maintenance Officer / Shift Engineers Imperial London Hotels Group 40 hours a week (5/7 days a week Flexibility is required) £30k + Benefits Imperial London Hotels opened their doors to guests in Bloomsbury, Central London since 1837. All that time they have been operating as an independent family business, providing a warm welcome to those who stay in one of their Russell Square based Hotels. Imperial London Hotels currently operates seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms. The Bedford Hotel, The City Sleeper, The President Hotel, The Tavistock Hotel, The Morton Hotel and The Holliday Inn, Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4 Deluxe Hotel in 2024. We are now recruiting Shift Engineers for across our Imperial London Hotels at Royal National. We don't want you to work for us, we want you to work with us and be part of our ILH Family. With over 3076 bedrooms, 10 restaurants across our 7 Imperial London Hotels, our maintenance team are never short of something to do. Working with the Maintenance Manager you are responsible for making sure our hotels and other buildings are well presented and maintained at all times to ensure we deliver an exceptional experience for our guests. No two days are ever the same in this role, though some of your key duties will include; general building repairs, minor electrical work, painting, carpentry work, outdoor landscaping and grounds maintenance, testing and monitoring the BMS and supervising contractors where necessary. You ll coordinate your daily tasks and any other scheduled maintenance activity with your front of house team to ensure requests are managed promptly and in a timely manner whilst operating in a safe and efficient way according to all H&S legislation and company policy. What we d like from you If you ve gained previous experience as a Shift Engineer or in general maintenance tasks that would be beneficial, though we are looking for an individual who loves to roll up their sleeves and isn t shy of hard work, we ll provide the training and support that you need to be successful in your role. Flexible and adaptable with a can-do attitude, you have the ability to prioritise workload and deal with potential emergency situations if the arise. Able to work independently and as a team player, you ll be comfortable both front and back of house from the kitchens to the guest bedrooms, and confident in speaking to both our guests and individuals across the business What you ll get in return Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days. Free Meals on Duty and Uniforms Workplace pension scheme £300 Refer a Friend Scheme Opportunity to explore other roles within ILH Group after 1 year of service. 50% discount to friends and family in our hotels (excluding Morton Hotel) Interest-free season ticket loan (after probation) Training and development through our ILH Group Academy Employee recognition awards, Christmas Party and other social events. Local discounts at Gym, Dry Cleaners, and Restaurant outlets Reward and recognition schemes e-points to be used across several high street brands and online retailers. Supported by Hospitality Action Wage stream flexible access to pay Local discounts at Gym, Dry Cleaners, Restaurant outlets
Apr 30, 2024
Full time
Property Maintenance Officer / Shift Engineers Imperial London Hotels Group 40 hours a week (5/7 days a week Flexibility is required) £30k + Benefits Imperial London Hotels opened their doors to guests in Bloomsbury, Central London since 1837. All that time they have been operating as an independent family business, providing a warm welcome to those who stay in one of their Russell Square based Hotels. Imperial London Hotels currently operates seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms. The Bedford Hotel, The City Sleeper, The President Hotel, The Tavistock Hotel, The Morton Hotel and The Holliday Inn, Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4 Deluxe Hotel in 2024. We are now recruiting Shift Engineers for across our Imperial London Hotels at Royal National. We don't want you to work for us, we want you to work with us and be part of our ILH Family. With over 3076 bedrooms, 10 restaurants across our 7 Imperial London Hotels, our maintenance team are never short of something to do. Working with the Maintenance Manager you are responsible for making sure our hotels and other buildings are well presented and maintained at all times to ensure we deliver an exceptional experience for our guests. No two days are ever the same in this role, though some of your key duties will include; general building repairs, minor electrical work, painting, carpentry work, outdoor landscaping and grounds maintenance, testing and monitoring the BMS and supervising contractors where necessary. You ll coordinate your daily tasks and any other scheduled maintenance activity with your front of house team to ensure requests are managed promptly and in a timely manner whilst operating in a safe and efficient way according to all H&S legislation and company policy. What we d like from you If you ve gained previous experience as a Shift Engineer or in general maintenance tasks that would be beneficial, though we are looking for an individual who loves to roll up their sleeves and isn t shy of hard work, we ll provide the training and support that you need to be successful in your role. Flexible and adaptable with a can-do attitude, you have the ability to prioritise workload and deal with potential emergency situations if the arise. Able to work independently and as a team player, you ll be comfortable both front and back of house from the kitchens to the guest bedrooms, and confident in speaking to both our guests and individuals across the business What you ll get in return Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days. Free Meals on Duty and Uniforms Workplace pension scheme £300 Refer a Friend Scheme Opportunity to explore other roles within ILH Group after 1 year of service. 50% discount to friends and family in our hotels (excluding Morton Hotel) Interest-free season ticket loan (after probation) Training and development through our ILH Group Academy Employee recognition awards, Christmas Party and other social events. Local discounts at Gym, Dry Cleaners, and Restaurant outlets Reward and recognition schemes e-points to be used across several high street brands and online retailers. Supported by Hospitality Action Wage stream flexible access to pay Local discounts at Gym, Dry Cleaners, Restaurant outlets
Senior Programme Manager - Housing Hybrid Local Council (Apply online only) per day The role: Responsible for leading the strategic delivery of the new homes and rebuilding projects. This role is central to the commitment to meet the housing needs of the councils residents efficiently and effectively. Key Requirements: Strategic Leadership: Proven ability to manage large-scale housing and regeneration projects, ensuring alignment with the housing strategy. Stakeholder Management: Strong skills in engaging with internal and external stakeholders, including government departments and the community, to promote project success. Programme Oversight: Experience overseeing project performance, risk management, and financial viability while maintaining strict adherence to budget and schedule. Team Development: Demonstrated ability to lead and develop a high-performing, multidisciplinary team, fostering continuous improvement and professional growth. Strong IT skills and preferably experience of PAMWIN or another similar viability tool Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Apr 30, 2024
Full time
Senior Programme Manager - Housing Hybrid Local Council (Apply online only) per day The role: Responsible for leading the strategic delivery of the new homes and rebuilding projects. This role is central to the commitment to meet the housing needs of the councils residents efficiently and effectively. Key Requirements: Strategic Leadership: Proven ability to manage large-scale housing and regeneration projects, ensuring alignment with the housing strategy. Stakeholder Management: Strong skills in engaging with internal and external stakeholders, including government departments and the community, to promote project success. Programme Oversight: Experience overseeing project performance, risk management, and financial viability while maintaining strict adherence to budget and schedule. Team Development: Demonstrated ability to lead and develop a high-performing, multidisciplinary team, fostering continuous improvement and professional growth. Strong IT skills and preferably experience of PAMWIN or another similar viability tool Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.