Compliance Manager East London (Hybrid) £59,166 + Excellent Benefits Goodman Masson are delighted to be partnering with Local Space to recruit a Compliance Manager . This is an excellent opportunity to join a values-led organisation with a strong social purpose, ensuring residents live in safe, compliant homes while leading the operational delivery of statutory compliance across a diverse housing portfolio. Reporting to the Head of Building Safety & Compliance, you'll take ownership of the organisation's landlord compliance programmes across the Big 6 (FLAGEL) disciplines, managing contractors, compliance data, operational performance and regulatory assurance to ensure compliance is maintained to the highest standards. If you're an experienced Compliance Manager, Building Safety professional or M&E Compliance specialist looking for a role with genuine responsibility and the opportunity to make a tangible difference, we'd love to hear from you. The Role As Compliance Manager, you'll oversee the day-to-day management of statutory compliance programmes across the housing portfolio, ensuring legal, regulatory and organisational requirements are consistently achieved. You'll lead contractor performance, manage compliance risk, maintain robust compliance records and provide assurance through high-quality reporting, helping the organisation remain continuously audit-ready. Working closely with Building Safety, Asset Management and operational teams, you'll play a key role in embedding a proactive, resident-focused culture of compliance and continuous improvement. Key Responsibilities Lead the operational delivery of statutory compliance programmes across the housing portfolio. Manage compliance across the Big 6 (FLAGEL) disciplines, including: Gas Safety Fire Safety Electrical Safety Asbestos Water Hygiene / Legionella Lifts & LOLER Ensure all inspections, servicing and remedial works are completed within statutory and organisational timescales. Manage compliance contractors, consultants and specialist service providers, driving high performance and value for money. Chair regular contract performance meetings, monitoring KPIs, SLAs, compliance performance and resident outcomes. Review and validate compliance certification, contractor reporting and statutory records. Maintain accurate and auditable compliance data across asset and compliance management systems. Produce operational, executive and Board-level compliance reports. Support procurement, mobilisation and ongoing management of compliance contracts. Manage compliance risks, incidents and service failures, ensuring appropriate escalation where required. Lead access processes for statutory inspections, including legal escalation where necessary. Work collaboratively with Asset Management and Building Safety teams to strengthen governance, assurance and regulatory compliance. About You We're keen to speak with candidates who have experience delivering landlord compliance services within social housing, local authority or residential property environments . You'll ideally have: Significant experience managing statutory compliance programmes within social housing. Strong understanding of landlord compliance obligations across the Big 6 (FLAGEL) compliance areas. Experience managing compliance contractors and improving operational performance. Knowledge of current housing legislation, regulatory requirements and Consumer Standards. Experience working with compliance management systems, asset databases and compliance reporting. Strong analytical skills with the ability to interrogate compliance data and identify risks. Experience producing compliance reports for senior leadership and governance. Excellent contractor management, stakeholder engagement and communication skills. A relevant qualification or significant experience within one or more compliance disciplines (Gas, Fire, Electrical, Asbestos, Water Hygiene or Lifts). Full UK driving licence and access to a vehicle. Why Apply? This is an opportunity to join a financially strong, highly regarded Housing Association that places resident safety, compliance and customer service at the heart of everything it does. You'll benefit from: Hybrid working 27 days annual leave (rising with service) plus bank holidays Option to purchase additional annual leave Competitive pension contribution (up to 10%) Healthcare Cash Plan Employee Assistance Programme Professional development and funded qualifications Electric vehicle, cycle to work and technology salary sacrifice schemes Blue Light Card discounts The opportunity to lead statutory compliance across a well-managed housing portfolio while helping shape the organisation's Building Safety & Compliance service Apply If you're interested in finding out more, or would like a confidential discussion about the opportunity, please apply today or contact me directly. (url removed) +(phone number removed) Aaron Fernandez Specialist Recruiter Assets, Building Safety & Compliance Goodman Masson
18/08/2026
Full time
Compliance Manager East London (Hybrid) £59,166 + Excellent Benefits Goodman Masson are delighted to be partnering with Local Space to recruit a Compliance Manager . This is an excellent opportunity to join a values-led organisation with a strong social purpose, ensuring residents live in safe, compliant homes while leading the operational delivery of statutory compliance across a diverse housing portfolio. Reporting to the Head of Building Safety & Compliance, you'll take ownership of the organisation's landlord compliance programmes across the Big 6 (FLAGEL) disciplines, managing contractors, compliance data, operational performance and regulatory assurance to ensure compliance is maintained to the highest standards. If you're an experienced Compliance Manager, Building Safety professional or M&E Compliance specialist looking for a role with genuine responsibility and the opportunity to make a tangible difference, we'd love to hear from you. The Role As Compliance Manager, you'll oversee the day-to-day management of statutory compliance programmes across the housing portfolio, ensuring legal, regulatory and organisational requirements are consistently achieved. You'll lead contractor performance, manage compliance risk, maintain robust compliance records and provide assurance through high-quality reporting, helping the organisation remain continuously audit-ready. Working closely with Building Safety, Asset Management and operational teams, you'll play a key role in embedding a proactive, resident-focused culture of compliance and continuous improvement. Key Responsibilities Lead the operational delivery of statutory compliance programmes across the housing portfolio. Manage compliance across the Big 6 (FLAGEL) disciplines, including: Gas Safety Fire Safety Electrical Safety Asbestos Water Hygiene / Legionella Lifts & LOLER Ensure all inspections, servicing and remedial works are completed within statutory and organisational timescales. Manage compliance contractors, consultants and specialist service providers, driving high performance and value for money. Chair regular contract performance meetings, monitoring KPIs, SLAs, compliance performance and resident outcomes. Review and validate compliance certification, contractor reporting and statutory records. Maintain accurate and auditable compliance data across asset and compliance management systems. Produce operational, executive and Board-level compliance reports. Support procurement, mobilisation and ongoing management of compliance contracts. Manage compliance risks, incidents and service failures, ensuring appropriate escalation where required. Lead access processes for statutory inspections, including legal escalation where necessary. Work collaboratively with Asset Management and Building Safety teams to strengthen governance, assurance and regulatory compliance. About You We're keen to speak with candidates who have experience delivering landlord compliance services within social housing, local authority or residential property environments . You'll ideally have: Significant experience managing statutory compliance programmes within social housing. Strong understanding of landlord compliance obligations across the Big 6 (FLAGEL) compliance areas. Experience managing compliance contractors and improving operational performance. Knowledge of current housing legislation, regulatory requirements and Consumer Standards. Experience working with compliance management systems, asset databases and compliance reporting. Strong analytical skills with the ability to interrogate compliance data and identify risks. Experience producing compliance reports for senior leadership and governance. Excellent contractor management, stakeholder engagement and communication skills. A relevant qualification or significant experience within one or more compliance disciplines (Gas, Fire, Electrical, Asbestos, Water Hygiene or Lifts). Full UK driving licence and access to a vehicle. Why Apply? This is an opportunity to join a financially strong, highly regarded Housing Association that places resident safety, compliance and customer service at the heart of everything it does. You'll benefit from: Hybrid working 27 days annual leave (rising with service) plus bank holidays Option to purchase additional annual leave Competitive pension contribution (up to 10%) Healthcare Cash Plan Employee Assistance Programme Professional development and funded qualifications Electric vehicle, cycle to work and technology salary sacrifice schemes Blue Light Card discounts The opportunity to lead statutory compliance across a well-managed housing portfolio while helping shape the organisation's Building Safety & Compliance service Apply If you're interested in finding out more, or would like a confidential discussion about the opportunity, please apply today or contact me directly. (url removed) +(phone number removed) Aaron Fernandez Specialist Recruiter Assets, Building Safety & Compliance Goodman Masson
Property Manager - Property Management / Compliance / HMO Salary: circa 35,000 per annum Location: London Our client, an established property management organisation is seeking an experienced Property Manager to join its Property Management team, reporting directly to the Head of Property Management. This role plays a key part in ensuring properties are safe, compliant, licensed and well-managed, while maintaining strong client relationships and protecting commercial revenue. Key Responsibilities Property & Utilities Management Set up, manage and close utility contracts (gas, electric, water) for new and existing properties Review and benchmark utility costs to ensure best value and cost control Manage Council Tax registration and transfers Resolve utility, council tax and enforcement queries, including liaison with external agencies Compliance & Safety Work closely with the Maintenance Team to ensure full property compliance Ensure properties meet all health & safety, fire safety and statutory requirements Support ongoing compliance audits and inspections HMO & Licensing Manage HMO and Selective Licence applications Liaise with local authorities and councils regarding licensing and inspections Ensure licence conditions, schedules of works and expiry dates are actively managed Prevent any out-of-licence or non-compliance incidents Inspections & Property Visits Schedule property inspections and fire alarm testing Manage inspection reporting via CRM systems Conduct regular property visits, including initial sign-off and ongoing checks Access & Handbacks Coordinate access for clients, contractors and utility providers Manage property handbacks, ensuring all client requirements are met Arrange caretaking or security services during void periods where required Business Rates Manage transitions between Business Rates and Council Tax Liaise with the Valuation Office Agency (VOA) Skills & Experience Required Proven experience as a Property Manager, Estates Manager or Compliance Manager Strong knowledge of HMO licensing, property compliance and UK housing regulations Experience managing utilities, council tax and business rates Confident liaising with local authorities, councils and contractors Organised, detail-focused and commercially aware Comfortable working as part of a Senior Leadership Team Benefits Competitive salary of circa 35,000 Senior, visible role within property management Varied position covering compliance, licensing, inspections and client liaison Mandeville is acting as an Employment Agency in relation to this vacancy.
17/08/2026
Full time
Property Manager - Property Management / Compliance / HMO Salary: circa 35,000 per annum Location: London Our client, an established property management organisation is seeking an experienced Property Manager to join its Property Management team, reporting directly to the Head of Property Management. This role plays a key part in ensuring properties are safe, compliant, licensed and well-managed, while maintaining strong client relationships and protecting commercial revenue. Key Responsibilities Property & Utilities Management Set up, manage and close utility contracts (gas, electric, water) for new and existing properties Review and benchmark utility costs to ensure best value and cost control Manage Council Tax registration and transfers Resolve utility, council tax and enforcement queries, including liaison with external agencies Compliance & Safety Work closely with the Maintenance Team to ensure full property compliance Ensure properties meet all health & safety, fire safety and statutory requirements Support ongoing compliance audits and inspections HMO & Licensing Manage HMO and Selective Licence applications Liaise with local authorities and councils regarding licensing and inspections Ensure licence conditions, schedules of works and expiry dates are actively managed Prevent any out-of-licence or non-compliance incidents Inspections & Property Visits Schedule property inspections and fire alarm testing Manage inspection reporting via CRM systems Conduct regular property visits, including initial sign-off and ongoing checks Access & Handbacks Coordinate access for clients, contractors and utility providers Manage property handbacks, ensuring all client requirements are met Arrange caretaking or security services during void periods where required Business Rates Manage transitions between Business Rates and Council Tax Liaise with the Valuation Office Agency (VOA) Skills & Experience Required Proven experience as a Property Manager, Estates Manager or Compliance Manager Strong knowledge of HMO licensing, property compliance and UK housing regulations Experience managing utilities, council tax and business rates Confident liaising with local authorities, councils and contractors Organised, detail-focused and commercially aware Comfortable working as part of a Senior Leadership Team Benefits Competitive salary of circa 35,000 Senior, visible role within property management Varied position covering compliance, licensing, inspections and client liaison Mandeville is acting as an Employment Agency in relation to this vacancy.
About The Role What you can expect from us We offer a competitive salary of £28,700 per annum . 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role Onward Homes are now recruiting for a Scheme Manager to join our Specialist Living team on a permanent basis. Job Requirements The role will be based at D'Oliveira Court, M24 5QU. A Full UK Driving Licence and access to your own car is required for this role. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide each resident with regular contact and a Personal Emergency Evacuation Plan (PEEPS) Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Whilst the role has not direct line management responsibilities our Scheme Managers will lead through setting a positive example in delivering a first class housing management service through our value of "Excellence, Creativity and Respect" Building Management Oversee the day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
17/08/2026
Full time
About The Role What you can expect from us We offer a competitive salary of £28,700 per annum . 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role Onward Homes are now recruiting for a Scheme Manager to join our Specialist Living team on a permanent basis. Job Requirements The role will be based at D'Oliveira Court, M24 5QU. A Full UK Driving Licence and access to your own car is required for this role. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide each resident with regular contact and a Personal Emergency Evacuation Plan (PEEPS) Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Whilst the role has not direct line management responsibilities our Scheme Managers will lead through setting a positive example in delivering a first class housing management service through our value of "Excellence, Creativity and Respect" Building Management Oversee the day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Salary: £17,485.35 per annum Job Location: Littlehampton - Oakland Court Hours: 25 hours per week Contract Type: Permanent Operating Company: Grange Property Management Are you customer focused, confident and logical with excellent communication skills? We are currently recruiting for a visiting Scheme Manager to manage our property at Oakland Court, Littlehampton. The scheme has 50 properties which include one- and two-bedroom flats. The position is a lone working role with support from a Regional Manager, Training and Support Assistant and a Head Office Team. The role is customer facing and varied, you will be responsible for supporting residents in maintaining their well-being and independence and support the delivery of quality property management services, which respond to customer and business needs. You will oversee the general management of the building including organisation of repairs and maintenance of internal and external communal areas, along with the structure of the building. You will also monitor our cleaning, gardening and window cleaning contractors to ensure they are delivering services in-line with the required specification. You'll be dealing with generic leaseholder matters including lease and property queries, customer complaints and any general enquiries that may arise. We're looking for someone that has a 'can do' attitude and able to manage their own workload independently and able to empathise with the resident age group - typically 65 plus. The ideal candidate will have; A general understanding of building maintenance and repairs. Excellent communication skills. The ability to develop and nurture good working relationships with residents, contractors and clients. A general knowledge of leasehold property would be beneficial but not essential. You must be self-motivated and be able to demonstrate excellent organisational and interpersonal skills. You will need good customer skills and have a proven track record in providing services to those with a support need. Above all we are looking for someone with a patient and caring personality and a commitment to service excellence. This is a fantastic opportunity to utilise your extensive skills and experience to really make a difference. Car parking is offered on a first come first served basis although the Scheme Manager does have a designated parking space. You'll be expected to work Monday to Friday, 5hrs a day between 9am and 2pm. Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: 28th August 2026 at midnight Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. This vacancy may close without notice.
17/08/2026
Full time
Salary: £17,485.35 per annum Job Location: Littlehampton - Oakland Court Hours: 25 hours per week Contract Type: Permanent Operating Company: Grange Property Management Are you customer focused, confident and logical with excellent communication skills? We are currently recruiting for a visiting Scheme Manager to manage our property at Oakland Court, Littlehampton. The scheme has 50 properties which include one- and two-bedroom flats. The position is a lone working role with support from a Regional Manager, Training and Support Assistant and a Head Office Team. The role is customer facing and varied, you will be responsible for supporting residents in maintaining their well-being and independence and support the delivery of quality property management services, which respond to customer and business needs. You will oversee the general management of the building including organisation of repairs and maintenance of internal and external communal areas, along with the structure of the building. You will also monitor our cleaning, gardening and window cleaning contractors to ensure they are delivering services in-line with the required specification. You'll be dealing with generic leaseholder matters including lease and property queries, customer complaints and any general enquiries that may arise. We're looking for someone that has a 'can do' attitude and able to manage their own workload independently and able to empathise with the resident age group - typically 65 plus. The ideal candidate will have; A general understanding of building maintenance and repairs. Excellent communication skills. The ability to develop and nurture good working relationships with residents, contractors and clients. A general knowledge of leasehold property would be beneficial but not essential. You must be self-motivated and be able to demonstrate excellent organisational and interpersonal skills. You will need good customer skills and have a proven track record in providing services to those with a support need. Above all we are looking for someone with a patient and caring personality and a commitment to service excellence. This is a fantastic opportunity to utilise your extensive skills and experience to really make a difference. Car parking is offered on a first come first served basis although the Scheme Manager does have a designated parking space. You'll be expected to work Monday to Friday, 5hrs a day between 9am and 2pm. Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: 28th August 2026 at midnight Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. This vacancy may close without notice.
About The Role What you can expect from us We offer a competitive salary of £28,700 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role Onward Homes are now recruiting for a Scheme Manager for our Liverpool Stanley Terrace Housing with care development The site features 38 modern apartments alongside a range of helpful on-site services, including tailored care packages for those who need them. Job Requirements The role will be based at Stanley Terrace - Liverpool. A Full UK Driving Licence and access to your own car is required for this role. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide each resident with regular contact and a Personal Emergency Evacuation Plan (PEEPS) Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Whilst the role has not direct line management responsibilities our Scheme Managers will lead through setting a positive example in delivering a first class housing management service through our value of "Excellence, Creativity and Respect" Building Management Oversee the day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
17/08/2026
Full time
About The Role What you can expect from us We offer a competitive salary of £28,700 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role Onward Homes are now recruiting for a Scheme Manager for our Liverpool Stanley Terrace Housing with care development The site features 38 modern apartments alongside a range of helpful on-site services, including tailored care packages for those who need them. Job Requirements The role will be based at Stanley Terrace - Liverpool. A Full UK Driving Licence and access to your own car is required for this role. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide each resident with regular contact and a Personal Emergency Evacuation Plan (PEEPS) Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Whilst the role has not direct line management responsibilities our Scheme Managers will lead through setting a positive example in delivering a first class housing management service through our value of "Excellence, Creativity and Respect" Building Management Oversee the day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Greenacre Recruitment Ltd
Letchworth Garden City, Hertfordshire
Head of Asset & Compliance Salary: 90,825 per annum + excellent benefits Are you an experienced property professional with a proven track record of leading asset management, compliance and maintenance services within housing or a related sector? We are seeking an exceptional Head of Asset & Compliance to provide strategic leadership across asset management, planned investment, building compliance, responsive repairs and estate services. Reporting directly to the Chief Executive, you will play a key role in shaping long-term asset strategy, ensuring regulatory compliance and delivering high-quality, customer-focused services. The Role: This is a senior leadership position with overall responsibility for the management, performance and development of asset and compliance services. You will lead a high-performing team, oversee significant revenue and capital budgets, and provide assurance to the Executive Team and Board that all statutory and regulatory obligations are being met. Key responsibilities include: Leading the organisation's asset management, compliance, maintenance and investment functions. Developing and delivering planned, cyclical and major works programmes. Ensuring full compliance with all property-related statutory, regulatory and health and safety requirements. Leading procurement activities, contract management and supplier performance. Managing substantial budgets and driving value for money across all services. Overseeing stock condition intelligence, asset performance data and investment planning. Identifying and managing strategic risks relating to property assets and compliance. Providing high-quality reporting and professional assurance to senior stakeholders and Board members. Driving a culture of continuous improvement, accountability and customer excellence. About You To succeed in this role, you will be a strategic and commercially aware leader with significant experience gained within housing, property services, construction or a related environment. You will bring: A successful track record of leading asset management, compliance or property services functions. Strong knowledge of building safety, statutory compliance and health and safety requirements. Experience of managing large budgets, contracts and procurement activities. Excellent leadership, stakeholder management and influencing skills. The ability to interpret complex operational and financial data to support informed decision making. Experience of leading organisational change and service improvement programmes. The confidence and credibility to engage effectively with senior leaders, Board members and external partners. Professional qualifications in property, surveying, construction, compliance, health and safety, housing or leadership disciplines are desirable. Why Apply? This is an outstanding opportunity to join a values-driven organisation where you will have genuine influence over strategy, investment decisions and service delivery. You will lead an important function, contribute at executive level and help ensure safe, sustainable and high-performing homes for customers and communities. Salary: 90,825 per annum plus benefits.
14/08/2026
Full time
Head of Asset & Compliance Salary: 90,825 per annum + excellent benefits Are you an experienced property professional with a proven track record of leading asset management, compliance and maintenance services within housing or a related sector? We are seeking an exceptional Head of Asset & Compliance to provide strategic leadership across asset management, planned investment, building compliance, responsive repairs and estate services. Reporting directly to the Chief Executive, you will play a key role in shaping long-term asset strategy, ensuring regulatory compliance and delivering high-quality, customer-focused services. The Role: This is a senior leadership position with overall responsibility for the management, performance and development of asset and compliance services. You will lead a high-performing team, oversee significant revenue and capital budgets, and provide assurance to the Executive Team and Board that all statutory and regulatory obligations are being met. Key responsibilities include: Leading the organisation's asset management, compliance, maintenance and investment functions. Developing and delivering planned, cyclical and major works programmes. Ensuring full compliance with all property-related statutory, regulatory and health and safety requirements. Leading procurement activities, contract management and supplier performance. Managing substantial budgets and driving value for money across all services. Overseeing stock condition intelligence, asset performance data and investment planning. Identifying and managing strategic risks relating to property assets and compliance. Providing high-quality reporting and professional assurance to senior stakeholders and Board members. Driving a culture of continuous improvement, accountability and customer excellence. About You To succeed in this role, you will be a strategic and commercially aware leader with significant experience gained within housing, property services, construction or a related environment. You will bring: A successful track record of leading asset management, compliance or property services functions. Strong knowledge of building safety, statutory compliance and health and safety requirements. Experience of managing large budgets, contracts and procurement activities. Excellent leadership, stakeholder management and influencing skills. The ability to interpret complex operational and financial data to support informed decision making. Experience of leading organisational change and service improvement programmes. The confidence and credibility to engage effectively with senior leaders, Board members and external partners. Professional qualifications in property, surveying, construction, compliance, health and safety, housing or leadership disciplines are desirable. Why Apply? This is an outstanding opportunity to join a values-driven organisation where you will have genuine influence over strategy, investment decisions and service delivery. You will lead an important function, contribute at executive level and help ensure safe, sustainable and high-performing homes for customers and communities. Salary: 90,825 per annum plus benefits.
Property Services Manager for housing and support residential properties across East Anglia. Covering repairs, asset management and compliance for the organisation. Client Details We're Solo Housing (East Anglia) and whilst we may be small, we are perfectly formed, unique and not afraid to dream big. In short, we are on a mission to make a difference. Our head office is in Bury St Edmunds, we offer flexible agile working and have properties across Norfolk and Suffolk. Originally established in 1985 as the Campaign for Single Homeless (COSH), we became Solo Housing (East Anglia) in 1996 and are a Registered Provider of Social Housing and a Registered Charity. Since our inception, we've worked tirelessly alongside trusted partner organisations, including local authorities, fellow registered providers, charities and private landlords. Together, we support single people who are facing homelessness, or at risk of losing their home. There has never been a more exciting time to join Solo. Supported by an experienced and forward-thinking Board, we are on a remarkable growth journey. From our current portfolio of around 80 homes, we are on track to grow to 130 homes in the next six months and to own at least 424 homes by March 2031. As we expand, our colleagues are empowered to challenge, innovate and influence the direction of the organisation. Every role has the opportunity to shape our services, drive improvement and help create lasting change for people. Description Responsible for 80 residential units across East Anglia. Housing and supported living. Management of the repairs, asset management and compliance for the portfolio. Line management of a team of 3 including a Building Surveyor, Property Officer and Compliance Co-ordinator. Reporting into the Head of Housing & Support. Management and procurement of external contractors. Liaison with landlords and leases. Budget management. Strategic planning. Profile Commutable distance of East Anglia. Similar experience operating within the social housing sector. High level of knowledge and experience of contract management. Proven track record in delivering property repairs and asset management services. Strong knowledge of housing compliance regulations including gas, electrics, fire safety, asbestos and legionella. Job Offer 45,000 salary 6% employer pension contribution Hybrid agile working 28 days leave + bank holidays Career progression opportunities Health care Training and development
14/08/2026
Full time
Property Services Manager for housing and support residential properties across East Anglia. Covering repairs, asset management and compliance for the organisation. Client Details We're Solo Housing (East Anglia) and whilst we may be small, we are perfectly formed, unique and not afraid to dream big. In short, we are on a mission to make a difference. Our head office is in Bury St Edmunds, we offer flexible agile working and have properties across Norfolk and Suffolk. Originally established in 1985 as the Campaign for Single Homeless (COSH), we became Solo Housing (East Anglia) in 1996 and are a Registered Provider of Social Housing and a Registered Charity. Since our inception, we've worked tirelessly alongside trusted partner organisations, including local authorities, fellow registered providers, charities and private landlords. Together, we support single people who are facing homelessness, or at risk of losing their home. There has never been a more exciting time to join Solo. Supported by an experienced and forward-thinking Board, we are on a remarkable growth journey. From our current portfolio of around 80 homes, we are on track to grow to 130 homes in the next six months and to own at least 424 homes by March 2031. As we expand, our colleagues are empowered to challenge, innovate and influence the direction of the organisation. Every role has the opportunity to shape our services, drive improvement and help create lasting change for people. Description Responsible for 80 residential units across East Anglia. Housing and supported living. Management of the repairs, asset management and compliance for the portfolio. Line management of a team of 3 including a Building Surveyor, Property Officer and Compliance Co-ordinator. Reporting into the Head of Housing & Support. Management and procurement of external contractors. Liaison with landlords and leases. Budget management. Strategic planning. Profile Commutable distance of East Anglia. Similar experience operating within the social housing sector. High level of knowledge and experience of contract management. Proven track record in delivering property repairs and asset management services. Strong knowledge of housing compliance regulations including gas, electrics, fire safety, asbestos and legionella. Job Offer 45,000 salary 6% employer pension contribution Hybrid agile working 28 days leave + bank holidays Career progression opportunities Health care Training and development
Handyman & Electrical Maintenance Operative Position: Handyman & Electrical Maintenance Operative Client Sector: Property Management / Housing Association Location: Feltham Remuneration: 17.00 - 20.00 per hour (dependent on experience) Contract Type: Temporary / Ongoing Contract Commencement: Immediate Start Mobility: Full driving licence not required, but highly favourable Position Overview On behalf of our client, a leading property services provider, we are seeking a skilled and professional Handyman & Electrical Maintenance Operative for an immediate start in Feltham. This role focuses on executing high-quality general handyman repairs and planned property maintenance across local sites, alongside performing minor, non-statutory electrical works. The ideal candidate will combine technical competency with a strong commitment to health, safety, and professional candidate-client relations. Key Responsibilities Electrical Maintenance & Compliance (Minor Works) Installations: Replace light fittings, lamps, bulbs, LED systems, and ceiling pendants. Component Repairs: Renew damaged switches, socket outlets, fused spurs, and electrical faceplates. Safety & Testing: Safely isolate circuits prior to works, and utilise voltage/socket testers for basic fault diagnosis. Pre-Tenancy Checks: Conduct routine electrical safety inspections ahead of new resident move-ins. Life Safety Systems: Install, test, and replace smoke and carbon monoxide alarms. Escalation: Identify complex issues and report faults requiring a fully qualified Electrician. Building & Property Maintenance General Upkeep: Carry out essential general handyman repairs and planned property maintenance across multiple locations. Fabric Repairs: Repair damaged plasterboard and surfaces using fillers ahead of redecoration. Painting & Decorating: Apply high-quality finishes to walls, ceilings, woodwork, and communal spaces. Carpentry Maintenance: Install and repair doors, locks, handles, shelving, architraves, and skirting boards. Plumbing Operations: Resolve minor plumbing issues, including unblocking sinks, replacing taps, fitting shower heads, and renewing silicone seals. Ventilation: Replace kitchen and bathroom extractor fans as authorised. Operational Efficiency & Safety Inspections: Conduct proactive building surveys to identify and log maintenance defects. Compliance: Adhere strictly to risk assessments, safe systems of work, and health and safety legislation. Stakeholder Relations: Liaise professionally with housing officers, external contractors, and residents. Asset Care: Safely operate power tools and maintain all equipment and vehicles in pristine condition. Candidate Requirements Proven experience in a multi-trade maintenance, caretaking, or housing sector role. Demonstrated capability to safely isolate electrical circuits and perform minor accessory swaps. Strong communication and customer service skills within occupied residential environments. While a full driving licence is not mandatory, the ability to commute between local sites efficiently is highly advantageous.
14/08/2026
Contract
Handyman & Electrical Maintenance Operative Position: Handyman & Electrical Maintenance Operative Client Sector: Property Management / Housing Association Location: Feltham Remuneration: 17.00 - 20.00 per hour (dependent on experience) Contract Type: Temporary / Ongoing Contract Commencement: Immediate Start Mobility: Full driving licence not required, but highly favourable Position Overview On behalf of our client, a leading property services provider, we are seeking a skilled and professional Handyman & Electrical Maintenance Operative for an immediate start in Feltham. This role focuses on executing high-quality general handyman repairs and planned property maintenance across local sites, alongside performing minor, non-statutory electrical works. The ideal candidate will combine technical competency with a strong commitment to health, safety, and professional candidate-client relations. Key Responsibilities Electrical Maintenance & Compliance (Minor Works) Installations: Replace light fittings, lamps, bulbs, LED systems, and ceiling pendants. Component Repairs: Renew damaged switches, socket outlets, fused spurs, and electrical faceplates. Safety & Testing: Safely isolate circuits prior to works, and utilise voltage/socket testers for basic fault diagnosis. Pre-Tenancy Checks: Conduct routine electrical safety inspections ahead of new resident move-ins. Life Safety Systems: Install, test, and replace smoke and carbon monoxide alarms. Escalation: Identify complex issues and report faults requiring a fully qualified Electrician. Building & Property Maintenance General Upkeep: Carry out essential general handyman repairs and planned property maintenance across multiple locations. Fabric Repairs: Repair damaged plasterboard and surfaces using fillers ahead of redecoration. Painting & Decorating: Apply high-quality finishes to walls, ceilings, woodwork, and communal spaces. Carpentry Maintenance: Install and repair doors, locks, handles, shelving, architraves, and skirting boards. Plumbing Operations: Resolve minor plumbing issues, including unblocking sinks, replacing taps, fitting shower heads, and renewing silicone seals. Ventilation: Replace kitchen and bathroom extractor fans as authorised. Operational Efficiency & Safety Inspections: Conduct proactive building surveys to identify and log maintenance defects. Compliance: Adhere strictly to risk assessments, safe systems of work, and health and safety legislation. Stakeholder Relations: Liaise professionally with housing officers, external contractors, and residents. Asset Care: Safely operate power tools and maintain all equipment and vehicles in pristine condition. Candidate Requirements Proven experience in a multi-trade maintenance, caretaking, or housing sector role. Demonstrated capability to safely isolate electrical circuits and perform minor accessory swaps. Strong communication and customer service skills within occupied residential environments. While a full driving licence is not mandatory, the ability to commute between local sites efficiently is highly advantageous.
We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington £40,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert)All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Operational Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting. Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate. Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date. Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data. Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting. Assist in the preparation of asset performance information, stock condition analysis and investment recommendations. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proactive, motivated and eager to learn. Customer-focused and willing to take initiative when challenges arise. Strong organisational skills with excellent attention to detail. Able to manage competing priorities and work to agreed deadlines. What you'll bring: Essential: Evidence of project management, construction, property or related experience. Understanding of the Decent Homes Standard and residential property maintenance requirements. Experience of working with asset management systems, databases or property records. Ability to build effective relationships with internal and external stakeholders. Strong organisational skills, attention to detail and ability to manage competing priorities. Desirable: Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline. Experience of working in housing, care and support, or property environments. Experience of working with schedules of rates, specifications or tender documentation. Understanding of landlord compliance, repairs, maintenance and asset management principles. Understanding of stock condition data, lifecycle planning and planned investment programmes. Experience of using Asprey or a similar asset management system. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see ful Job description on our website
14/08/2026
Full time
We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington £40,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert)All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Operational Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting. Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate. Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date. Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data. Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting. Assist in the preparation of asset performance information, stock condition analysis and investment recommendations. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proactive, motivated and eager to learn. Customer-focused and willing to take initiative when challenges arise. Strong organisational skills with excellent attention to detail. Able to manage competing priorities and work to agreed deadlines. What you'll bring: Essential: Evidence of project management, construction, property or related experience. Understanding of the Decent Homes Standard and residential property maintenance requirements. Experience of working with asset management systems, databases or property records. Ability to build effective relationships with internal and external stakeholders. Strong organisational skills, attention to detail and ability to manage competing priorities. Desirable: Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline. Experience of working in housing, care and support, or property environments. Experience of working with schedules of rates, specifications or tender documentation. Understanding of landlord compliance, repairs, maintenance and asset management principles. Understanding of stock condition data, lifecycle planning and planned investment programmes. Experience of using Asprey or a similar asset management system. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see ful Job description on our website
Are you an experienced Account Management, Customer Manager or Business Development professional with a successful track record of building relationships and selling services? Or are you an experienced Social Housing professional with subject matter expertise in Housing, Asset Management, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Head of Member Services for the for the East Midlands/East of England area. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth. Background Well-trodden paths into this role include: Construction and Development - managing customer service, accounts, or administration for construction companies, development & regeneration, or modular builders. Customer Services / Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Procurement and Supply Chain Management Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector within the West Midlands. An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home and ad hoc travel around the London region so a driving license is required for this post and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
13/08/2026
Full time
Are you an experienced Account Management, Customer Manager or Business Development professional with a successful track record of building relationships and selling services? Or are you an experienced Social Housing professional with subject matter expertise in Housing, Asset Management, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Head of Member Services for the for the East Midlands/East of England area. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth. Background Well-trodden paths into this role include: Construction and Development - managing customer service, accounts, or administration for construction companies, development & regeneration, or modular builders. Customer Services / Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Procurement and Supply Chain Management Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector within the West Midlands. An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home and ad hoc travel around the London region so a driving license is required for this post and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Property Manager Head Office - Didsbury £40,584 rising to £42,720 (At 2 years subject to performance) Permanent, Full-Time role The Property Manager will coordinate the delivery of an effective, professional block, estate and leasehold management service to a portfolio of unique developments. They will provide expertise and specialist advice on all aspects of property management ensuring a consistent and co-ordinated approach across all customer groups. What you'll be doing Provide a high quality, responsive and value-for-money property management service to our customers. Deal courteously and efficiently with enquiries concerning all types of management issues at properties Carry out scheme inspections on a regular basis to ensure high standards are maintained Ensure that a customer focused service is provided; communicating with customers effectively, providing regular updates and relaying key information to sustain a visible management service. Prepare and monitor budgets and service charge accounts Carry out Section 20 consultations as required Take a leading role in planning major works, preventative maintenance and cyclical works in accordance with any operating manuals, specifications and particulars of the lease Recognition of situations where specialist technical support is required, coordinating third parties and overseeing programmes of work Attend residents meetings and AGM's as required Ensure responsive and planned repairs carried out to properties are of a high standard, delivered well, in line with budgets and in accordance with legislative requirements. Liaise with clients and other key stakeholders What you'll need: Qualified to IRPM or equivalent Housing Qualification or working towards Experience of block, estate or property management role Experience of delivering a customer focussed service Experience of Leasehold Management including Health & Safety compliance requirements Experience of setting and monitoring budgets IT Literate Ability to use own initiative and work under pressure to meet tight deadlines Excellent problem solving abilities Knowledge of relevant Leasehold, landlord and tenant legislation including S20 consultation process and consultation with customers generally Full clean UK driving licence and use of own transport Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we need from you: Ability to demonstrate empathy in dealing with and resolving disputes Excellent customer service skills Ability to communicate with people at all levels: What we give you in return for your hard work and commitment: Pension DC Scheme (up to 10% contribution from both colleague and client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holiday Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
13/08/2026
Full time
Property Manager Head Office - Didsbury £40,584 rising to £42,720 (At 2 years subject to performance) Permanent, Full-Time role The Property Manager will coordinate the delivery of an effective, professional block, estate and leasehold management service to a portfolio of unique developments. They will provide expertise and specialist advice on all aspects of property management ensuring a consistent and co-ordinated approach across all customer groups. What you'll be doing Provide a high quality, responsive and value-for-money property management service to our customers. Deal courteously and efficiently with enquiries concerning all types of management issues at properties Carry out scheme inspections on a regular basis to ensure high standards are maintained Ensure that a customer focused service is provided; communicating with customers effectively, providing regular updates and relaying key information to sustain a visible management service. Prepare and monitor budgets and service charge accounts Carry out Section 20 consultations as required Take a leading role in planning major works, preventative maintenance and cyclical works in accordance with any operating manuals, specifications and particulars of the lease Recognition of situations where specialist technical support is required, coordinating third parties and overseeing programmes of work Attend residents meetings and AGM's as required Ensure responsive and planned repairs carried out to properties are of a high standard, delivered well, in line with budgets and in accordance with legislative requirements. Liaise with clients and other key stakeholders What you'll need: Qualified to IRPM or equivalent Housing Qualification or working towards Experience of block, estate or property management role Experience of delivering a customer focussed service Experience of Leasehold Management including Health & Safety compliance requirements Experience of setting and monitoring budgets IT Literate Ability to use own initiative and work under pressure to meet tight deadlines Excellent problem solving abilities Knowledge of relevant Leasehold, landlord and tenant legislation including S20 consultation process and consultation with customers generally Full clean UK driving licence and use of own transport Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we need from you: Ability to demonstrate empathy in dealing with and resolving disputes Excellent customer service skills Ability to communicate with people at all levels: What we give you in return for your hard work and commitment: Pension DC Scheme (up to 10% contribution from both colleague and client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holiday Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
BDS Recruitment have a fantastic opportunity for a Head of Compliance and M&E. This role is working for a national housing association with over 1500 properties. This is an interim remote based role for around 6 months to start at the earliest opportunity. This role is at the heart of achieving through the team. The post holder will lead a team of 6, supporting with contractor management and providing confidence to hit KPIs and help their development. Key elements Ensure legal and regulatory compliance with relevant legislation, providing a compliance-first and customer-first culture. You will work with contractors, manage risk, and deliver high-quality mechanical services that protect residents and assets To be accountable for building and maintaining mutually beneficial, professional relationships with colleagues and supply chain partners To lead the development, implementation, and continuous improvement of the organisations property contract approach. To manage internal and external stakeholder relationships, ensuring collaboration across Procurement, Finance, Portfolio Strategy, Sustainability, and Housing & Care Operations. Criteria: Extensive experience in property contract management and development, including service/inspection, repair, and renewal in the housing sector. Previous experience of senior leadership across, Gas, electrical, Lifts, Water, Asbestos and Mechanical compliance. Proven track record of delivering high-value, complex partnering contracts and large-scale procurement programmes. Experience engaging colleagues and residents in reviewing service offers and specifications that improve service delivery. Effective people management experience, motivating individuals and teams to achieve and exceed performance targets. Experience of managing large budgets across multiple work streams. Please apply now for immediate consider or call Tom King to discuss further
13/08/2026
Contract
BDS Recruitment have a fantastic opportunity for a Head of Compliance and M&E. This role is working for a national housing association with over 1500 properties. This is an interim remote based role for around 6 months to start at the earliest opportunity. This role is at the heart of achieving through the team. The post holder will lead a team of 6, supporting with contractor management and providing confidence to hit KPIs and help their development. Key elements Ensure legal and regulatory compliance with relevant legislation, providing a compliance-first and customer-first culture. You will work with contractors, manage risk, and deliver high-quality mechanical services that protect residents and assets To be accountable for building and maintaining mutually beneficial, professional relationships with colleagues and supply chain partners To lead the development, implementation, and continuous improvement of the organisations property contract approach. To manage internal and external stakeholder relationships, ensuring collaboration across Procurement, Finance, Portfolio Strategy, Sustainability, and Housing & Care Operations. Criteria: Extensive experience in property contract management and development, including service/inspection, repair, and renewal in the housing sector. Previous experience of senior leadership across, Gas, electrical, Lifts, Water, Asbestos and Mechanical compliance. Proven track record of delivering high-value, complex partnering contracts and large-scale procurement programmes. Experience engaging colleagues and residents in reviewing service offers and specifications that improve service delivery. Effective people management experience, motivating individuals and teams to achieve and exceed performance targets. Experience of managing large budgets across multiple work streams. Please apply now for immediate consider or call Tom King to discuss further
Tenant Liaison Officer (TLO) / Resident Liaison Officer (RLO) Portishead Permanent or Long-term Freelance Recladding & Fa ade Remediation Project on large apartment blocks 30,000 to 35,000 (depending on experience) + Package The Opportunity We are recruiting for a Tenant Liaison Officer to support residents and site teams on a major occupied residential recladding and fa ade remediation programme in Portishead. Working on behalf of an established specialist contractor, you will play a key role in maintaining positive relationships between residents and the project team throughout the delivery of critical building safety improvements. This is a long-term project involving works to occupied residential buildings, making resident engagement and communication a vital part of successful delivery. You'll be joining a collaborative project team delivering meaningful improvements to residents' homes while helping ensure works are completed with minimal disruption. The Role Act as the main point of contact for residents, leaseholders and stakeholders throughout the project Provide clear and timely communication on planned works, access requirements and programme updates Build positive relationships with residents and support them through each stage of the works Arrange appointments, consultations, resident meetings and home visits as required Manage enquiries, concerns and complaints professionally and sensitively Liaise closely with site management and subcontractors to ensure resident issues are resolved quickly Maintain accurate records of communications, visits and resident feedback Support customer satisfaction initiatives and project reporting requirements Help minimise disruption and ensure residents remain informed throughout the programme What We're Looking For Essential Previous experience as a Tenant Liaison Officer, Resident Liaison Officer or similar customer-facing role within construction, social housing, planned maintenance, refurbishment, regeneration or property services Excellent communication and interpersonal skills Strong organisational and administrative abilities Ability to manage difficult conversations professionally and empathetically Experience working within occupied residential environments Strong stakeholder management and relationship-building skills Desirable Experience on cladding, fa ade, remediation, retrofit or fire safety projects Social housing, local authority or residential refurbishment experience Understanding of building safety remediation programmes Experience supporting site teams on live construction projects What You'll Get Long-term opportunity on a secured programme with approximately two years of work Flexible engagement options including permanent, freelance or temp-to-perm Opportunity to join a growing and well-established specialist contractor Join a high-profile building safety and remediation programme Stable pipeline of future projects Supportive site and management team Competitive salary of 30,000 - 35,000 per annum for permanent candidates Apply If you're an experienced Tenant Liaison Officer, Resident Liaison Officer or customer-focused construction professional looking to join a significant residential remediation project, we'd like to hear from you. Apply today or get in touch for a confidential discussion.
11/08/2026
Full time
Tenant Liaison Officer (TLO) / Resident Liaison Officer (RLO) Portishead Permanent or Long-term Freelance Recladding & Fa ade Remediation Project on large apartment blocks 30,000 to 35,000 (depending on experience) + Package The Opportunity We are recruiting for a Tenant Liaison Officer to support residents and site teams on a major occupied residential recladding and fa ade remediation programme in Portishead. Working on behalf of an established specialist contractor, you will play a key role in maintaining positive relationships between residents and the project team throughout the delivery of critical building safety improvements. This is a long-term project involving works to occupied residential buildings, making resident engagement and communication a vital part of successful delivery. You'll be joining a collaborative project team delivering meaningful improvements to residents' homes while helping ensure works are completed with minimal disruption. The Role Act as the main point of contact for residents, leaseholders and stakeholders throughout the project Provide clear and timely communication on planned works, access requirements and programme updates Build positive relationships with residents and support them through each stage of the works Arrange appointments, consultations, resident meetings and home visits as required Manage enquiries, concerns and complaints professionally and sensitively Liaise closely with site management and subcontractors to ensure resident issues are resolved quickly Maintain accurate records of communications, visits and resident feedback Support customer satisfaction initiatives and project reporting requirements Help minimise disruption and ensure residents remain informed throughout the programme What We're Looking For Essential Previous experience as a Tenant Liaison Officer, Resident Liaison Officer or similar customer-facing role within construction, social housing, planned maintenance, refurbishment, regeneration or property services Excellent communication and interpersonal skills Strong organisational and administrative abilities Ability to manage difficult conversations professionally and empathetically Experience working within occupied residential environments Strong stakeholder management and relationship-building skills Desirable Experience on cladding, fa ade, remediation, retrofit or fire safety projects Social housing, local authority or residential refurbishment experience Understanding of building safety remediation programmes Experience supporting site teams on live construction projects What You'll Get Long-term opportunity on a secured programme with approximately two years of work Flexible engagement options including permanent, freelance or temp-to-perm Opportunity to join a growing and well-established specialist contractor Join a high-profile building safety and remediation programme Stable pipeline of future projects Supportive site and management team Competitive salary of 30,000 - 35,000 per annum for permanent candidates Apply If you're an experienced Tenant Liaison Officer, Resident Liaison Officer or customer-focused construction professional looking to join a significant residential remediation project, we'd like to hear from you. Apply today or get in touch for a confidential discussion.
Compliance Manager We are recruiting on behalf of a well-established housing association for an experienced Compliance Manager to lead the delivery, assurance and continuous improvement of statutory compliance across a diverse residential portfolio. Reporting to the Head of Fire and Compliance, the Compliance Manager will provide operational leadership across all key compliance areas, including fire safety, asbestos, gas, electrical, legionella and water hygiene, lifts and mechanical systems. The role is responsible for ensuring that all properties remain safe, fully compliant and aligned with statutory, regulatory and organisational requirements. The postholder will lead a team of Compliance Coordinators and specialist compliance staff, overseeing contractor performance, compliance programmes, quality assurance and regulatory reporting. They will ensure that servicing, inspections, remedial works and planned compliance programmes are delivered on time, to the required standard and in accordance with relevant legislation and best practice. A key aspect of the role is providing assurance to senior leadership through performance reporting, compliance audits and risk management. The Compliance Manager will monitor compliance across the housing stock, manage third-party assurance inspections, oversee fire risk assessment actions, and drive service improvements that strengthen compliance performance and reduce organisational risk. The role also includes responsibility for procuring and managing compliance contractors, overseeing significant compliance budgets, ensuring value for money and maintaining robust governance and financial controls across all compliance workstreams. Working closely with Asset Management, Property Services and Housing teams, the Compliance Manager will use compliance data and performance insight to improve service delivery, support regulatory inspections and provide assurance that statutory obligations are consistently met. This is a senior operational leadership role that requires strong technical compliance knowledge, excellent contractor management skills and the ability to influence stakeholders across all levels of the organisation. The successful candidate will play a key role in delivering a safe, compliant and customer-focused property service across a substantial housing portfolio.
10/08/2026
Full time
Compliance Manager We are recruiting on behalf of a well-established housing association for an experienced Compliance Manager to lead the delivery, assurance and continuous improvement of statutory compliance across a diverse residential portfolio. Reporting to the Head of Fire and Compliance, the Compliance Manager will provide operational leadership across all key compliance areas, including fire safety, asbestos, gas, electrical, legionella and water hygiene, lifts and mechanical systems. The role is responsible for ensuring that all properties remain safe, fully compliant and aligned with statutory, regulatory and organisational requirements. The postholder will lead a team of Compliance Coordinators and specialist compliance staff, overseeing contractor performance, compliance programmes, quality assurance and regulatory reporting. They will ensure that servicing, inspections, remedial works and planned compliance programmes are delivered on time, to the required standard and in accordance with relevant legislation and best practice. A key aspect of the role is providing assurance to senior leadership through performance reporting, compliance audits and risk management. The Compliance Manager will monitor compliance across the housing stock, manage third-party assurance inspections, oversee fire risk assessment actions, and drive service improvements that strengthen compliance performance and reduce organisational risk. The role also includes responsibility for procuring and managing compliance contractors, overseeing significant compliance budgets, ensuring value for money and maintaining robust governance and financial controls across all compliance workstreams. Working closely with Asset Management, Property Services and Housing teams, the Compliance Manager will use compliance data and performance insight to improve service delivery, support regulatory inspections and provide assurance that statutory obligations are consistently met. This is a senior operational leadership role that requires strong technical compliance knowledge, excellent contractor management skills and the ability to influence stakeholders across all levels of the organisation. The successful candidate will play a key role in delivering a safe, compliant and customer-focused property service across a substantial housing portfolio.
Are you a strategic bid leader with a track record of securing major social housing, regeneration and refurbishment contracts? As the Head of Strategic Bidding, you'll oversee the end-to-end bidding process within the property and construction industry. Your work will play a key role in securing new business opportunities and driving the success of the organisation. Client Details We are partnering with a leading social housing refurbishment and regeneration contractor to appoint a Head of Strategic Bidding. Reporting directly to the Refurbishment Partnerships Director, this is a high-profile leadership role responsible for developing and delivering the organisation's work-winning strategy across the Midlands and wider UK housing market. Description Lead the strategic bidding function across the social housing and refurbishment business. Develop and implement winning bid strategies aligned to business growth objectives. Identify and assess new framework and tender opportunities within the housing sector. Manage major bids, frameworks and negotiated opportunities from inception through to award. Collaborate with operational, commercial and technical teams to develop compelling tender solutions. Build strong relationships with housing associations, local authorities and public sector stakeholders. Lead bid reviews, governance processes and post-tender negotiations. Analyse market trends, procurement pipelines and competitor activity to inform future bidding strategy. Drive continuous improvement across bid processes, systems and performance. Manage and develop a high-performing bid and proposal team. Profile A successful Head of Strategic Bidding should have: Proven success securing major contracts and framework agreements within social housing, construction, property services or refurbishment. Strong understanding of public sector procurement and framework bidding. Experience leading complex, high-value tenders and competitive dialogue submissions. Excellent stakeholder management and senior leadership engagement skills. Commercially astute with the ability to develop profitable and deliverable solutions. Strong leadership capability with experience developing bid and proposal teams. Ability to influence decision-making at board and director level. Outstanding communication, presentation and strategic planning skills. Job Offer Competitive salary and car allowance Performance-related bonus Pension scheme Private healthcare Flexible and hybrid working arrangements Clear progression opportunities within a growing and highly regarded business If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
09/08/2026
Full time
Are you a strategic bid leader with a track record of securing major social housing, regeneration and refurbishment contracts? As the Head of Strategic Bidding, you'll oversee the end-to-end bidding process within the property and construction industry. Your work will play a key role in securing new business opportunities and driving the success of the organisation. Client Details We are partnering with a leading social housing refurbishment and regeneration contractor to appoint a Head of Strategic Bidding. Reporting directly to the Refurbishment Partnerships Director, this is a high-profile leadership role responsible for developing and delivering the organisation's work-winning strategy across the Midlands and wider UK housing market. Description Lead the strategic bidding function across the social housing and refurbishment business. Develop and implement winning bid strategies aligned to business growth objectives. Identify and assess new framework and tender opportunities within the housing sector. Manage major bids, frameworks and negotiated opportunities from inception through to award. Collaborate with operational, commercial and technical teams to develop compelling tender solutions. Build strong relationships with housing associations, local authorities and public sector stakeholders. Lead bid reviews, governance processes and post-tender negotiations. Analyse market trends, procurement pipelines and competitor activity to inform future bidding strategy. Drive continuous improvement across bid processes, systems and performance. Manage and develop a high-performing bid and proposal team. Profile A successful Head of Strategic Bidding should have: Proven success securing major contracts and framework agreements within social housing, construction, property services or refurbishment. Strong understanding of public sector procurement and framework bidding. Experience leading complex, high-value tenders and competitive dialogue submissions. Excellent stakeholder management and senior leadership engagement skills. Commercially astute with the ability to develop profitable and deliverable solutions. Strong leadership capability with experience developing bid and proposal teams. Ability to influence decision-making at board and director level. Outstanding communication, presentation and strategic planning skills. Job Offer Competitive salary and car allowance Performance-related bonus Pension scheme Private healthcare Flexible and hybrid working arrangements Clear progression opportunities within a growing and highly regarded business If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
The role holder will provide strategic leadership and lead the asset management strategy and commissioned works for this housing provider. You will lead and facilitate the development of the council's asset and investment strategy Client Details Our client is a leading Greater Manchester housing provider who oversee the management of over 15000 properties around the area. Description Provide strategic leadership for the strategic asset & investment team, to contribute to the achievement of strategic priorities to deliver high quality services that include: Lead accountability for the 25m annual capital programme Lead accountability for developing the capital programme for the HRA 30 year business plan Lead accountability for ensuring the accurate and timely condition surveying of 1bn stock portfolio Lead accountability in developing and leading the delivery of Building Safety, Decent Homes, Zero Carbon and Environmental Works for 1bn portfolio Lead officer in developing the council's HRA strategic asset management and investment strategy and programme, working in partnership with the political and senior executive, partners, contractors and residents. Profile A successful Interim Head of Asset Management Investment should have: Significant social housing knowledge and understanding of public services delivered at a place level and the structural, legislative and policy context within which these services operate. An understanding of the national and regional policy context for local government and social housing Previous managerial experience within a social housing environment Job Offer Daily rate of 500/day Temporary contract offering a challenging and rewarding role in the public sector. Opportunity to work in Manchester, contributing to impactful property management projects. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
07/08/2026
Seasonal
The role holder will provide strategic leadership and lead the asset management strategy and commissioned works for this housing provider. You will lead and facilitate the development of the council's asset and investment strategy Client Details Our client is a leading Greater Manchester housing provider who oversee the management of over 15000 properties around the area. Description Provide strategic leadership for the strategic asset & investment team, to contribute to the achievement of strategic priorities to deliver high quality services that include: Lead accountability for the 25m annual capital programme Lead accountability for developing the capital programme for the HRA 30 year business plan Lead accountability for ensuring the accurate and timely condition surveying of 1bn stock portfolio Lead accountability in developing and leading the delivery of Building Safety, Decent Homes, Zero Carbon and Environmental Works for 1bn portfolio Lead officer in developing the council's HRA strategic asset management and investment strategy and programme, working in partnership with the political and senior executive, partners, contractors and residents. Profile A successful Interim Head of Asset Management Investment should have: Significant social housing knowledge and understanding of public services delivered at a place level and the structural, legislative and policy context within which these services operate. An understanding of the national and regional policy context for local government and social housing Previous managerial experience within a social housing environment Job Offer Daily rate of 500/day Temporary contract offering a challenging and rewarding role in the public sector. Opportunity to work in Manchester, contributing to impactful property management projects. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington 40,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Operational Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting. Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate. Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date. Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data. Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting. Assist in the preparation of asset performance information, stock condition analysis and investment recommendations. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proactive, motivated and eager to learn. Customer-focused and willing to take initiative when challenges arise. Strong organisational skills with excellent attention to detail. Able to manage competing priorities and work to agreed deadlines. What you'll bring: Essential: Evidence of project management, construction, property or related experience. Understanding of the Decent Homes Standard and residential property maintenance requirements. Experience of working with asset management systems, databases or property records. Ability to build effective relationships with internal and external stakeholders. Strong organisational skills, attention to detail and ability to manage competing priorities. Desirable: Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline. Experience of working in housing, care and support, or property environments. Experience of working with schedules of rates, specifications or tender documentation. Understanding of landlord compliance, repairs, maintenance and asset management principles. Understanding of stock condition data, lifecycle planning and planned investment programmes. Experience of using Asprey or a similar asset management system. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see ful Job description on our website
07/08/2026
Full time
We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington 40,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Operational Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting. Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate. Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date. Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data. Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting. Assist in the preparation of asset performance information, stock condition analysis and investment recommendations. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proactive, motivated and eager to learn. Customer-focused and willing to take initiative when challenges arise. Strong organisational skills with excellent attention to detail. Able to manage competing priorities and work to agreed deadlines. What you'll bring: Essential: Evidence of project management, construction, property or related experience. Understanding of the Decent Homes Standard and residential property maintenance requirements. Experience of working with asset management systems, databases or property records. Ability to build effective relationships with internal and external stakeholders. Strong organisational skills, attention to detail and ability to manage competing priorities. Desirable: Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline. Experience of working in housing, care and support, or property environments. Experience of working with schedules of rates, specifications or tender documentation. Understanding of landlord compliance, repairs, maintenance and asset management principles. Understanding of stock condition data, lifecycle planning and planned investment programmes. Experience of using Asprey or a similar asset management system. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see ful Job description on our website
Multi-Trade Operative Location: South East Salary: £38,231 per annum Vacancy Type : Full-time We re looking for a skilled Multi-Trade Operative to join our Maintenance Services team within Mount Green, based in Leatherhead, Surrey. You ll carry out a wide range of repairs and maintenance work in our customers homes, helping us deliver a reliable, high-quality service. This is a varied, hands-on role where no two days are the same - perfect for someone who takes pride in their work and enjoys solving problems. What you ll be doing Carrying out responsive repairs, void works and property MOTs to a high standard Diagnosing faults and completing works efficiently and within agreed timescales Aiming for a first-time fix wherever possible Managing materials, van stock and ordering supplies as needed Using mobile systems (PDA) to update jobs in real time Communicating clearly with customers about work and follow-up actions Working safely at all times, carrying out risk assessments and following procedures Supporting apprentices or colleagues where needed What we re looking for Experience in building maintenance or a skilled trade Relevant qualification (e.g. NVQ Level 3, City & Guilds) or equivalent experience Strong understanding of health & safety and safe working practices Ability to manage your workload and prioritise effectively Good communication skills and a customer-focused approach A team player who can also work independently Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
06/08/2026
Full time
Multi-Trade Operative Location: South East Salary: £38,231 per annum Vacancy Type : Full-time We re looking for a skilled Multi-Trade Operative to join our Maintenance Services team within Mount Green, based in Leatherhead, Surrey. You ll carry out a wide range of repairs and maintenance work in our customers homes, helping us deliver a reliable, high-quality service. This is a varied, hands-on role where no two days are the same - perfect for someone who takes pride in their work and enjoys solving problems. What you ll be doing Carrying out responsive repairs, void works and property MOTs to a high standard Diagnosing faults and completing works efficiently and within agreed timescales Aiming for a first-time fix wherever possible Managing materials, van stock and ordering supplies as needed Using mobile systems (PDA) to update jobs in real time Communicating clearly with customers about work and follow-up actions Working safely at all times, carrying out risk assessments and following procedures Supporting apprentices or colleagues where needed What we re looking for Experience in building maintenance or a skilled trade Relevant qualification (e.g. NVQ Level 3, City & Guilds) or equivalent experience Strong understanding of health & safety and safe working practices Ability to manage your workload and prioritise effectively Good communication skills and a customer-focused approach A team player who can also work independently Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Property and Compliance Administrator Salary: Up to £30,000 dependent on experience and skills Hours: Full-time 37 hours per week Monday to Friday Based at Ampleforth Abbey, Ampleforth YO62 4EN About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are looking for a Property and Compliance Administrator. Reporting into the Head of Property Services you will provide comprehensive administrative and operational support, with a strong focus on compliance, Health, Safety & Environmental (HSE) administration, contractor coordination, and property service documentation. The role ensures efficient management of records, statutory compliance processes, reporting, and departmental communications across the property portfolio. Key Responsibilities Provide day-to-day administrative support to the Head of Property Services. Manage calendars, meetings, appointments, and departmental correspondence. Prepare reports, presentations, meeting minutes, and documentation. Maintain accurate filing systems, databases, and property records. Coordinate purchase orders, invoices, and expense processing. Maintain compliance trackers for statutory inspections and certifications. Monitor expiry dates and ensure timely scheduling of inspections and remedial works. Assist in the administration of HSE policies, procedures, and reporting systems. Maintain accident, incident, and near-miss records. Coordinate HSE training records and certification tracking. Support risk assessment and method statement (RAMS) administration. Help ensure contractors and suppliers submit required HSE documentation before commencing works. Liaise with contractors, suppliers, tenants, and internal departments. Schedule maintenance visits, inspections, and service appointments. Track completion of reactive and planned maintenance works. Assist with contractor onboarding and documentation checks. Monitor service level agreements (SLAs) and escalate outstanding issues where necessary. Assist in analysing service performance data and identifying trends. Support budget tracking and invoice reconciliation where applicable. We are looking for someone who has; - GCSEs (or equivalent) including English and Maths. - Own transport required located Ampleforth - Previous experience in an administrative role. - Strong organisational and multitasking skills. - Excellent written and verbal communication skills. - Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook. - Experience maintaining confidential and accurate records. - Ability to prioritise workload and meet deadlines. Desirable - HSE or compliance-related training/certification advantageous. - Business Administration qualification desirable. - Experience within property, facilities management, housing, or maintenance environments. - Knowledge of compliance and HSE processes. - Understanding of UK health and safety legislation and property compliance requirements. What we offer - Up to 8% employer-matched pension - Life assurance - Free lunch during working hours - Free on-site parking - 20% discount at the Tea room and Abbey Shop - Christmas Closure - Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow - Employee Assistance programme - Retail savings platform - 50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to a DBS check and satisfactory references. If you enjoy working in a friendly, peaceful atmosphere, meeting new people, being part of a hardworking team, Ampleforth Abbey is perfect for you! Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
05/08/2026
Full time
Property and Compliance Administrator Salary: Up to £30,000 dependent on experience and skills Hours: Full-time 37 hours per week Monday to Friday Based at Ampleforth Abbey, Ampleforth YO62 4EN About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are looking for a Property and Compliance Administrator. Reporting into the Head of Property Services you will provide comprehensive administrative and operational support, with a strong focus on compliance, Health, Safety & Environmental (HSE) administration, contractor coordination, and property service documentation. The role ensures efficient management of records, statutory compliance processes, reporting, and departmental communications across the property portfolio. Key Responsibilities Provide day-to-day administrative support to the Head of Property Services. Manage calendars, meetings, appointments, and departmental correspondence. Prepare reports, presentations, meeting minutes, and documentation. Maintain accurate filing systems, databases, and property records. Coordinate purchase orders, invoices, and expense processing. Maintain compliance trackers for statutory inspections and certifications. Monitor expiry dates and ensure timely scheduling of inspections and remedial works. Assist in the administration of HSE policies, procedures, and reporting systems. Maintain accident, incident, and near-miss records. Coordinate HSE training records and certification tracking. Support risk assessment and method statement (RAMS) administration. Help ensure contractors and suppliers submit required HSE documentation before commencing works. Liaise with contractors, suppliers, tenants, and internal departments. Schedule maintenance visits, inspections, and service appointments. Track completion of reactive and planned maintenance works. Assist with contractor onboarding and documentation checks. Monitor service level agreements (SLAs) and escalate outstanding issues where necessary. Assist in analysing service performance data and identifying trends. Support budget tracking and invoice reconciliation where applicable. We are looking for someone who has; - GCSEs (or equivalent) including English and Maths. - Own transport required located Ampleforth - Previous experience in an administrative role. - Strong organisational and multitasking skills. - Excellent written and verbal communication skills. - Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook. - Experience maintaining confidential and accurate records. - Ability to prioritise workload and meet deadlines. Desirable - HSE or compliance-related training/certification advantageous. - Business Administration qualification desirable. - Experience within property, facilities management, housing, or maintenance environments. - Knowledge of compliance and HSE processes. - Understanding of UK health and safety legislation and property compliance requirements. What we offer - Up to 8% employer-matched pension - Life assurance - Free lunch during working hours - Free on-site parking - 20% discount at the Tea room and Abbey Shop - Christmas Closure - Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow - Employee Assistance programme - Retail savings platform - 50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to a DBS check and satisfactory references. If you enjoy working in a friendly, peaceful atmosphere, meeting new people, being part of a hardworking team, Ampleforth Abbey is perfect for you! Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Repairs Administrator - M&E Location: Leatherhead Salary: Up to £26,000 Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a leading repairs and maintenance contractor that is looking to recruit a Repairs Administrator - M&E to join their busy team based in Leatherhead. This is an excellent opportunity for an organised and proactive administrator with experience in repairs, maintenance or property services. Supporting the Mechanical & Electrical (M&E) team, you will play a key role in ensuring repair and compliance works are administered efficiently, appointments are coordinated and records are maintained accurately to support the successful delivery of maintenance services. Key Responsibilities: Provide administrative support to the M&E repairs and maintenance team. Raise, update and close repair jobs on the internal management system. Schedule appointments and coordinate engineers' diaries where required. Liaise with residents, engineers, subcontractors and internal teams to provide updates on repair progress. Process job documentation, certificates and completion paperwork. Maintain accurate records and ensure all compliance documentation is uploaded and filed correctly. Monitor outstanding jobs and assist in ensuring works are completed within agreed timescales. Handle incoming calls and emails, responding to enquiries in a professional and timely manner. Produce reports and provide general administrative support to supervisors and contract managers. Ensure compliance with company procedures, GDPR and Health & Safety requirements. Skills & Experience: Previous experience in an Administrator, Repairs Administrator, Maintenance Administrator or Compliance Administrator role. Experience within social housing, property services, repairs and maintenance or M&E is highly desirable. Excellent organisational skills with strong attention to detail. Confident communicating with residents, engineers, subcontractors and internal stakeholders. Good IT skills, including Microsoft Office and repairs or maintenance management systems. Ability to prioritise workload and work effectively in a fast-paced environment. A proactive approach with excellent problem-solving skills. Strong customer service skills and a professional telephone manner. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
04/08/2026
Full time
Repairs Administrator - M&E Location: Leatherhead Salary: Up to £26,000 Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a leading repairs and maintenance contractor that is looking to recruit a Repairs Administrator - M&E to join their busy team based in Leatherhead. This is an excellent opportunity for an organised and proactive administrator with experience in repairs, maintenance or property services. Supporting the Mechanical & Electrical (M&E) team, you will play a key role in ensuring repair and compliance works are administered efficiently, appointments are coordinated and records are maintained accurately to support the successful delivery of maintenance services. Key Responsibilities: Provide administrative support to the M&E repairs and maintenance team. Raise, update and close repair jobs on the internal management system. Schedule appointments and coordinate engineers' diaries where required. Liaise with residents, engineers, subcontractors and internal teams to provide updates on repair progress. Process job documentation, certificates and completion paperwork. Maintain accurate records and ensure all compliance documentation is uploaded and filed correctly. Monitor outstanding jobs and assist in ensuring works are completed within agreed timescales. Handle incoming calls and emails, responding to enquiries in a professional and timely manner. Produce reports and provide general administrative support to supervisors and contract managers. Ensure compliance with company procedures, GDPR and Health & Safety requirements. Skills & Experience: Previous experience in an Administrator, Repairs Administrator, Maintenance Administrator or Compliance Administrator role. Experience within social housing, property services, repairs and maintenance or M&E is highly desirable. Excellent organisational skills with strong attention to detail. Confident communicating with residents, engineers, subcontractors and internal stakeholders. Good IT skills, including Microsoft Office and repairs or maintenance management systems. Ability to prioritise workload and work effectively in a fast-paced environment. A proactive approach with excellent problem-solving skills. Strong customer service skills and a professional telephone manner. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
