Hire Controller

Hire Controller Location: Billingshurst, West Sussex, RH14 9EZ Salary: £30K + Bonus Contract: Full time, Permanent BPH is an independently-owned plant hire company based in the South East. From excavators and dozers, to dumpers and telehandlers, we’ve been supplying a huge variety of heavy machinery for hire to the construction industry for almost half a century. We are looking for an experienced Hire Controller to assist in the day-to-day operations of a busy hire desk. Hire Controller - The Role: Responsibilities: • Ensuring all hire contract administration is completed in an accurate and timely manner, including; arranging all “on” and “off” hire’s, co-ordinate all breakdowns, notify customers of and charge all damages, make the necessary transport arrangements and co-ordinate drivers schedules required for any hire and sales deliveries. • Diarise “day-to-day” entries of any “on hires/off hires” and deliveries/collections. • Liaise with the workshop staff for any preparation of hire / sale orders, breakdowns or damages. • Work with cross-hire suppliers to secure hire/sales opportunities. • Build strong customer relationships • Resolve any customer issues • Transport and logistics • Assist with weekly timesheets and invoicing • To log all hire enquiries on the CRM and follow up in a timely manner to ensure we secure all business opportunities. • To assume responsibility for machine operators and liaise with them on a daily basis Hire Controller - Skills and experience you’ll need: • Previous experience in a hire company essential • Customer focussed • Excellent communication skills • A confident and flexible attitude • Excellent administrative and organisational skills • PC literate – a working knowledge of MS Office and CRM programmes • You will need to adhere to and promote compliance with current H&S legislation and company specific H&S policies If you feel that you have the skills and experience required for this role and would like to join an established family business, why not click ‘apply’ today? We would love to hear from you! No agencies please