Installations Coordinator

Simon Acres Recruitment are seeking an Installations Coordinator to co ordinate and facilitate the successful installation of individual kitchens and furniture for a well established retailer in London. This is a permanent role paying up to £35,000 for the right candidate. Your main duties will include: Effectively promoting the brand & product and be an effective problem solver Demonstrating an excellent standard of customer care and service Listening carefully to customer complaints and record comments and act quickly and appropriately Maintaining good communication with Clients, Liaise with Design Consultants to ensure both they and the Client are fully informed as to the progress of their project Preparing and managing effective Final Survey meetings with customers on site Effectively communicating the procedures systems and time scales required to customers and explain our Terms & Conditions Arranging for the collection of appropriate final balance from clients at the appropriate moment Checking and liaising with clients to ensure site readiness and clear working environment for delivery, access etc as necessary. Coordinating and organising sub contractors for templating, installation, delivery, access etc as necessary Organising and order extras for jobs, returns and purchase orders. Track all items Liaising with Installation manager to co ordinate and schedule the fitters and painters on site Organising site visits as nec, to resolve issues and check progress Ensuring that fitters and painters have correct materials on site and attend to their needs Learning and understanding the product, the manufacturing and installation process You should have: CAD ability to suitable level Excellent communication skills Clean Drivers Licence Suitable Technical qualification to at least HN D standard, preferably degree level Project Management experience Simon Acres Recruitment are acting as the employment agency in relation to this vacancy