Job Description
In a Nutshell…
We have a great opportunity for a Sales Consultant to join our team within Vistry Partnerships North West, at our Penzance site in Cornwall. As our Sales Consultant you will be responsible for achieving the sales targets set and maximising revenue through the sale of add ons. You will deliver exceptional Customer Service to the customer and have a positive working relationship with both Sales Manager and the Marketing Manager.
Let's cut to the chase, what's in it for you…
Competitive basic salary and annual bonus
Mileage Allowance
28 days annual leave plus bank holidays, and the option to buy up to 5 days per annum
Free private healthcare from your start date
Company contributory pension scheme
Life assurance - 3 x your annual salary
Sharesave scheme
Cycle to work scheme - up to £3000
Support with a professional membership
Denplan, GymFlex and many more…In return, what we would like from you…
Behave in line with our company values - Integrity, Caring and Quality
Expertise in new build / planned developments
A sales background with a proven track record of selling property off plan
Experience working in a customer facing role delivering under pressure
Experience in generating leads and sales through telephone-based business development
Proven track record of achieving sales targets
Proven track record of successfully completing the sales process with customers
Strong negotiation and sales skills
Ability to read property / plot plans and explain them to a customer
Ability to understand and diligently follow process
Strong IT skills including experience of using Microsoft Office and bespoke systems
Ability to work as part of a teamMore about the Sales Consultant role…
Achieve/Exceed forecast unit sales
Determines customer needs - meets, greets, qualify, demos and closes through clear questioning and active listening
Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity
Takes responsibility for all sales leads, including Connections / Serum
Have detailed knowledge of all Bovis Homes and Linden Homes house types to ensure each customer is given every opportunity to purchase a new home
Refer to IFA early in the process
Manage their own development, to include external signage, show homes, sales area.
Have detailed knowledge of all relevant purchase assistance schemes, alternative site, and house type options, to ensure every customer is offered a bespoke choice of sales and purchase options for them
Work with the Site team to understand the progress of build of current plots and prospective plots in order to clearly communicate with the customer
Implement the Company's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations
Is fully aware of their limitations with regard to Property Misdescriptions Act, Financial Services Act and H&S
Conducting house viewing of our show properties to prospective homeowners
Selling plots off plan and add-ons to new build properties (eg fixtures, fittings and accessories) to undertake market research and complete competitor analysis where required
Maintain plot files and customer records in accordance with GDPRFinally, let's tell you about us…
Vistry Group came together at the start of 2020, bringing together the energy, talent and deep-rooted experience of Bovis Homes, Linden Homes and Vistry Partnerships. With a wide range of skills, experience and backgrounds - we have come together to live our values of Integrity, Caring and Quality.
We are all about people, and it is our people, around 3000 of us, who have created a UK top-five housebuilder, with a five-star rating. We care about the wellbeing of our people and we value diversity and inclusion, seeking to create a supportive, dynamic environment where talented and dedicated people can develop their career.
Inclusion and diversity are paramount to us here at Vistry Group - we firmly believe that this culture nurtures stronger performances across the wider business. All of our applicants and employees are treated fairly and respectfully, regardless of any protected characteristic/s. If you require assistance with regards to reasonable adjustments during your application process with us, then please do not hesitate to contact us - we will always be happy to help.
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