Regional Service Engineer

  • Construction Jobs
  • Slough, Berkshire
  • Nov 09, 2020
Permanent Construction

Job Description

Manpower are currently recruiting for a Regional Service Engineer to support the Support Services Division within a well established company. Working as part of the field team to provide a dedicated service of asset repair and maintenance together with installation and dismantle of site cabins. Overall responsibility for ensuring that a high proportion of Regional self powered hire equipment is available for hire and is certified safe to use at all times Main Responsibilities: Carrying out comprehensive safety/maintenance checks of all self powered hire equipment before dispatch/when returned and completing and including all necessary documentation including test certificates and safety instructions Visiting customer sites, when required, to repair faulty self powered hire equipment and/or carrying out safety/operational demonstrations Installation and dismantle of hire units and associated equipment Quick and accurate diagnosis of fault / breakdown Asking relevant questions to determine the precise fault / issue to complete the job first time. Liaising with customers / manager / peers / contractors to ensure site work is completed timely and efficiently Effective repair of hire units and its equipment which may require multi-trade skills capability - including engine repair Completing PDA / paperwork thoroughly and accurately Understand and comply with all relevant Company rules, agreements, policies, procedures and with all relevant legislative requirements and codes of practice. Act in a professional manner, ensure good working relationships are maintained and promote a good image of the Company at all times. The ideal candidate will posses the following: Handyman/DIY skills Simple assembly, joinery, plumbing, paint prep, use of power tools Health &Safety awareness Valid and acceptable driving license CSCS card holder Have basic IT skills Customer service experience. Problem solver and flexible approach Team player Able to install, decommission and service certain products, including linking, stacking, staircases, connecting Bowser/Tank etc Able to undertake 'like for like' electrical works Able to sign off straightforward installations Acts as main point of customer contact, ensuring good levels of service Able to install, decommission and service all products, including linking, stacking, staircases, connecting Bowser/ Tank etc Able to supervise more complex installations and decommissions e.g. manage customer/3rd party relationships, lead the team, maintain quality standards etc Undertakes more complex customer services e.g. estimating for additional works Mentors/trains and signs off less experienced colleaguesOther considerations Full driving license as travelling long distances is required. May need to stay overnight occasionally May be required to participate in an out of hours service rota Flexibility in working hours is required as may need to start earlier and finish later than normal on occasions. Has proven experience and ability to work effectively with internal and/or external customers