Operations Build Manager

  • Construction Jobs
  • Brentwood, Essex
  • Sep 28, 2020
Permanent Construction

Job Description

Job Purpose * To lead fibre build and construction activities for UK fibre deployments * To provide technical expertise on all aspects of fibre build and construction; this includes all civils (including re-instatement), cabling and splicing/testing activities, plus production/completion of associated (as-built) documentation; * To establish and lead the internal and third party sub-contractor teams to deliver the build programme based on individual customer needs and guidelines; select and on-board the chosen civils/cabling sub-contractors to ensure build readiness; * To lead and line manage the civils/cabling supervisors to ensure control and management of the 3rd party civils/cabling sub-contractors and to meet OHS, Construction, build quality, productivity and efficiency targets; * To liaise with Local Authorities and residents as appropriate to ensure compliance with local requirements; To ensure that the correct liaison with local authorities and residents have taken place and local requirements are adhered to. Attending any meetings as required. * To manage and track the build/construction team deliverables, ensuring compliance with OHS, contract obligations, SLAs and KPIs; * To assist the business development team in pre-sales activities focused on passive fibre network build and deployment projects. This includes engagement with customers; * To identify sales opportunities beyond project scope. Key Accountability * Manage internal and third party sub-contract teams to construct high quality FTTP and B2B networks in the UK; * Be responsible for new build, customer connections, network upgrades, diversionary works, customised solutions, defects and 24x7 fibre network maintenance; * Provide real time point of escalation for field staff and the supervisors; * Manage project demand and build/construction resources to ensure deliverables are tracked and completed on or before agreed timescales. Report on project deliverables; * Setup and manage an effective quality control and “right first time” verification process for fibre build/construction by internal and third party teams; * Deliver network build/construction programme to agreed quality of service and financial targets; * Keep up-to-date on fibre services deployment and construction innovations in the UK to drive improvements in cost, quality and timescales; · Engage with ITL teams to learn and share best practices Skills required to carry out the role effectively · Detailed experience of UK fixed and cable operator network build guidelines and ways of working, including GPON, FTTX and HFC networks; · An in-depth knowledge of The New Roads and Street Works Act, 1991 (NRSWA), and its ancillary legislation and the various Codes of Practice; · An in-depth knowledge of HSG47 “Avoiding danger from underground services”; · Good network within the UK fibre services industry – both suppliers and customers; · Excellent understanding of fibre network architectures and network topologies; · 5+ years of network build experience in the UK fibre services industry; · Excellent knowledge of FTTP topology including mixed networks with GPON, G.Fast, VDSL, HFC, DOCSIS;ARIEL · Strong knowledge of available passive components applicable to FTTx networks and FTTx deployment technologies; · Extensive experience with civil engineering and telecoms deployment, including Detailed Design and As–Built Engineering; · Extensive experience conducting quality control of fibre engineering build/construction; · Experience of managing OSP civils operatives and cabling/splicing engineers; · Solid understanding of OSP network build key drivers affecting cost in OSP network roll outs; · Analytical and demonstrates ability to solve build/construction and/or operations related problems; · Profound understanding of customer challenges within fibre network domain; · Ability to gain confidence with the customer; · Demonstrates active listening skills with customers and internal teams; · Shows personal accountability and result oriented behaviour at all times; · Actively builds and maintains a wide contact network with customers, suppliers, competitors and Ericsson colleagues; · Good knowledge of network build from exchange/head end to customer premises; · Good knowledge of CDM Regulations and up-to-date working knowledge of related legislation; · Good knowledge of private wayleave and customer consents; · Clear thinker with determination and energy, good planning abilities, well-organised and seeking perfection; · Excellent communication and interpersonal skills with a wide spectrum of personalities. · Knowledge of the catalogue of HAUC & NJUG published advice notes; · Knowledge of the various trench excavation methods, including but not limited to: manual digging, top-cutting, mechanical trenching, narrow trenching, mole-ploughing, directional-drilling; · Good knowledge of backfill & reinstatement materials & their associated HAUC approval status. · Good knowledge of the traffic management Code Of Practice · Good knowledge of TMA and permitting/noticing legislations