Surveyor Property Management

Location

5 Bolton Street, London, W1J 8BA

About the role

Managing the setup of new instructions and portfolios
Ensure accurate client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager as required
Preparing actions from management meetings
Reading and summarising of leases and ensure accurate data is maintained on the property management system.
Regularly checking updates and auditing the accuracy of the data
Management of a comprehensive tenancy schedule including lease terms and occupation costs for each unit.
Ensure that all rents are raised correctly and in line with lease terms dates
Ensure tenant arrears are proactively managed
Dealing with the tenant and client queries in a timely and efficient manner
Draft review and approve service charge budgets
Review service charge cash flow and budget regularly
Liaise with the building managers and regional facilities managers to ensure that buildings are well maintained at all times
Approve service charge reconciliations
Invoice approval and ensuring correct coding of expenditure in line with the budgets
Identify and progress opportunities for cross selling activities
Identify opportunities for providing additional services to clients
Building strong working relationships with the existing clients

Person specification

Strong attention to detail
Excellent communicator, both written and verbal
Self-motivated, with high service delivery skills
Committed and organised
Excellent knowledge of Microsoft package