Job Description
Purpose of the Job:
Lead the Operations of the FM Division and develop a sustainable growth strategy.
The Person
A highly organised driven individual who has the focus and passion for success
A natural leader and takes pride in taking full ownership with a strong team ethos
An individual with confidence and a strong track record to enhance and develop the current FM Dept platform
An individual that is looking for a long term opportunity to lead and enhance a successful FM platform and share in the incentivisation rewards
Key Responsibilities:
Accountable for sustainable growth and operations within the FM department in line with agreed strategic targets.
Accountable for Commercial overview within the FM Department
Responsibility for engineers and Admin staff within the FM Department
Ensure all planned preventative service and maintenance visits are carried out
Renewal/quotation of maintenance contracts as and when dates arise
Control all service calls as they arise
Preparing quotations for new maintenance contracts
Preparing quotations for small projects
Ensure invoices are raised for all service, maintenance and special projects with the Accounts Department and monitor debtors
Full P&L accountability for the FM Department
Responsible for FM Departments Health and Safety procedures
Regular meetings with existing clients and prospective new clients
Retaining existing client base
Development of future business relationships and revenue work streams
Monitoring sales against targets and cost control/reporting monthly to Directors
Skills and Behaviours
The candidate will be able to demonstrate
A dynamic and proactive mind-set with strong leadership capabilities
The ability to successfully run a FM operation which is both profitable and has sustainable growth.
Excellent communication skills, both oral and written
A self-starter, good at problem solving and multi-tasking
Commercially astute, able to anticipate issues that may affect costs and address them proactively
Good computer skills
An eye for detail and proven ability to work to tight deadlines
Strong interpersonal skills
Professionalism, commercial astuteness, and integrity
Strong technical attributes
Ability to manage out all elements of risk
Strong intellect and desire to succeed. Focused on Quality and Profitability
Strong Commercial edge but with sensitivity to Clients needs and requirements
Highly effective and inclusive management style who can get teams to collaborate
A capability to build and retain great business relationship
Solid negotiation skills
Proactive and persuasive with the skills to assess better systems of work in order to advise and assist Clients on systems that will save time and money