Commercial Manager

Description

• Ensuring our customers receive the best service possible through working in partnership with our contractors across the following work stream areas:

- Repairs

- Voids

- Estate services

• Inspiring the team to deliver brilliant commercial, contract management and contract support services to colleagues.

• Ensuring the contracts we have in place to deliver our repairs, voids, estate services, planned works and customer safety services are commercially viable and provide real value for money for our customers

• Monitoring the national movement within the maintenance sector and seeking opportunities to collaborate with stakeholders to innovate, apply best practice, tackle sector hurdles i.e. labour market.

• Cash flow and forecasting of all services (repairs, voids and estate services), assessing activity levels, controlling costs and ensuring budgetary provision is in place to maintain homes effectively.

• Assessing and managing our materials supply chain for planned works to ensure value for money is achieved by purchasing materials that meet our quality standards, at reasonable costs, and at expected service standards.

• Engaging customers to ensure service delivery meets their needs and enabling a continuous improvement culture.

Profile

Commercial Manager

The successful candidate must have:

• Graduate, professional standard or equivalent

• Strong commercial acumen and a good understanding of profit & loss, overhead costs, and market knowledge of cost modelling for maintenance contracts

• Experience of mobilising for success through focusing on customers, building the vision and adapting quickly to changes

• Ability to create healthy partnering relationships with all stakeholders

• Excellent negotiation skills and ability to work through complex contract management and commercial situations

• Extensive knowledge of different procurement options, contract types and contract management frameworks

• Exemplary track record in the delivery of efficient and effective repairs, voids and estate services

• Ability to detect early warning signs of service / contractor underperformance

• Numeracy and literacy skills essential. IT literacy, confident in use of MS Office applications as well as the ability to use company operational software

Job Offer

Commercial Manager

Competitive salary

Career Progression