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Join the CBRE Global Workplace Solutions team as a Contract Manager! Are you a skilled facilities management professional looking for a new opportunity? CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Contract Manager to join our team in Bognor Regis. What You'll Do: Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations. Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence to CBRE procedures. Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution. Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence. Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment. Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development. What We're Looking For: Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management. Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team. Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred). Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills. Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines. Why CBRE GWS? Join a leading global company and expand your horizons. Enjoy ample opportunities for skill development and professional advancement. Contribute to a safe, inclusive, and positive work environment. Don't miss this exciting opportunity! Join one of the UK's leading FM providers and build your career. Apply now!

Job Title: Project Manager CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Project Manager to join the team located in London. Purpose Of The Job Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Key Responsibilities 1. Identify and develop a short/medium and long term pipeline of Project opportunities from the portfolio of customers within the Business Unit. 2. Use the LCR and FMR to build long term capex plans for customers. 3. Leverage opportunities through visibility and presence on customer sites. 4. Liaise with colleagues and managers to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours. 5. Liaise with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor. 6. Work with developers, designers and sub-contractors to define and document scope(s) of work(s). Develop and understand the full scope of works in line with the desired project business case and in turn outcome. This is to be within agreed budget requirements and required profit margins. 7. Manage, run and draw up tenders on behalf of the customer as required. Carry out full tender analysis of all sub-contractor returns. 8. Work within the current CDM process. In the main taking on the role of principle contractor. 9. Identify, reduce and manage all statutory and commercial risks associated with the project they are leading. 10. Ensure CBRE QHSE practices and processes are fully embedded in each project. 11. Ensure full compliance with project management policies and procedures. 12. Manage the day-to-day operational aspects of the project(s) "end to end". Activities to include but not be limited to estimating, business development, quantity surveying, sub-contractor management and site manager duties. 13. Work closely with relevant stake holders to ensure effective and efficient implementation of the project(s). 14. Ensure customer acceptance is adhered to, in writing and in line with the project plans. 15. Mutually agree payment schedules and applications for payment to the benefit of the project and the business. 16. Ensures project documents are complete, current and appropriately stored. 17. Provide timely monthly reports to the Head of Projects/Business Unit Director in an agreed format. 18. Manage commercial terms to eliminate risk Accountabilities Accountability to the Head of projects. Generate project opportunities by building strong effective working relationships with our customers and site teams. Full P & L responsibility Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Person Specification Education Recognised technical qualification in Construction, Mechanical or Electrical or similar (desirable) Degree level qualification in Project Management (desirable) Training Degree level qualification within project management, construction management or equivalent (desirable) Business standard of written and verbal literacy and numeracy APM certified (or equivilant) (desirable) Prince 2 certified (desirable) CDM regulations SMSTS certified Nebosh CSCS black card holder IOSH (desirable) Experience Proven project management experience in either an M&E, FM, construction or critical environment Experience of developing new project opportunities Proven experience of running a P&L Demonstrable evidence of having managed a team Experience of creating, presenting and managing on bids, tenders and proposals. Aptitudes Highly developed interpersonal and communication skills ability to influence An excellent relationship builder Ability to inspire confidence Challenge status quo High degree of integrity Highly motivated and self-aware Highly organised with attention to detail Ability to network Results focused Innovative Handle high levels of information from a wide range of sources Character Excellent motivational and influencing skills, with high levels of personal integrity Has vision, and able to communicate this effectively. A role model for customer service excellence. Analytical Creative Able to contribute effectively across all business activities. Politically astute. Incumbents must have a high level of energy, be self- starters, confident and stable in manner. Organised, able to prioritise and deliver within high pressure, business critical environments. Circumstances Incumbents will be required to travel on occasions to support operational delivery, and participate in training and business review. Some overnight stays may be needed.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Facilities Assistant CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Assistant to join the team located in Clydebank . The successful candidate will ensure effective delivery of facilities services including Reception, Couriers, Stationery, Mail, Meeting room management, Audio visual equipment, Housekeeping, Reprographics, Goods in/out, archiving and general office services. Role Summary: Ensure visitors/calls are dealt with in a welcoming, courteous and professional manner. Greet visitors; provide correct badges to visitors. Provide assistance and guidance to visitors as required. Liaise with Landlord to ensure overall service to users in the building is maintained. Maintain security and safety standards as required. Undertake daily building walkthroughs and support meeting room checks in accordance with local processes. Ensure all walkthroughs are documented and actions highlighted. Carry out monthly workplace inspections. Coordination of site inductions. To log all outgoing goods and incoming goods for tracking purposes. Administer the booking system for conference rooms and workrooms To manage the centralized stationery stores, including printer paper, and to maintain the additional stationery orders & records. Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training. Experience Required: Previous experience within the Facilities Management industry preferrable. Experience within Customer Services. Excellent telephone and email manner. Highly organised with a structured approach. Computer literate, preferably some data entry experience. Demonstrate a natural passion and understanding of quality customer service.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Senior Project Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Senior Project Manager to join the team located in Newbury. The main purposes of the job are: to providing leadership, management, and development of project opportunities within the Location; to ensure projects are secured and then delivered to meet time and budget requirements and to meet or exceed client expectations. Key Responsibilities Provide leadership in identifying and specifying project opportunities and in delivering contractual commitments on secured projects. Ensure that opportunities for the strategic development of projects are exploited to deliver increased turnover and profitability. To deliver projects to completion on time and on budget and to the satisfaction of all parties, expectations to be exceeded wherever possible. To identify, reduce and manage all risks (technical, statutory, health and safety, commercial or otherwise) associated with each and every project. Ensure compliance with CBRE project management policies and procedures. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and are regularly review on each and every project. This will include the timely delivery of a Health and Safety file for the works and full compliance with CDM regulations. To build strong relationships with sub-contractors, in particular preferred suppliers, to ensure cost effective solutions which meets our quality expectations can be delivered to our clients whilst managing the risk and ensuring back to back terms and conditions. Working with other Operational managers to ensure the collaborative development of the projects business with effective team working and support of colleagues. Development of project financial plans for revenue and profit delivery. Ensure positive cash flow through the up front agreement of a relevant payment schedule and the submission of timely invoices/applications for payment. Ensuring all debt is controlled below 60 days. Manage the delivery of projects within agreed budget requirements with the target to maximise profit through cost reductions and better buying of sub-contractor services. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts and the CBRE site teams/managers to identify and win project opportunities. Promoting and maintaining the core Values of CBRE. Delivering effective business communication through advice, review, leadership and direct contribution to management team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Supporting the sales process through solutions development, participation in presentations and consultation meetings. Accountabilities Reporting to a CBRE Head of Projects or a Regional Director. Accountability to the CBRE functional heads, as appropriate. Accountable day-to-day to the relevant client contacts. Financial responsibility for the delivery of Plan commitments for projects.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location. Job Title: Area General Manager CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Area General Manager to join the team located in Bristol. Job Purpose Providing leadership, management, and development of an agreed portfolio of CBRE contracts, ensuring financial, and operational commitments are met and exceeded. Key Responsibilities Provide leadership, and ensuring the planned development of a defined portfolio of contracts to ensure that contractual commitments are met and exceeded. Ensure that opportunities for the strategic development of contracts are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender. Ensuring business policies and processes are effectively communicated, and implemented within contracts. Ensure that contracts provide a healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and systems operate to ensure regular review. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, disaster recovery, and the sharing of expertise across the portfolio. Ensure contracts are staffed by fully competent teams, taking direct responsibility for the appointment of contract managers, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. Working with other Operational managers to ensure the collaborative development of the business, effective teamworking, and support to colleagues. Development of financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Promoting and maintaining the core Values of CBRE. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Supporting effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts. Ensure the provision of a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Accountabilities Accountability to the CBRE functional heads, as appropriate. Accountable day-to-day to the relevant client contacts. Line management responsibility for a small team, primarily comprising contract managers across a portfolio of contracts. Financial responsibility for the delivery of Plan commitments for the contract portfolio. Experience, Knowledge, Skills and Abilities: Proven track record within the facilities management industry. The development and review of teams, appraisal, and the application of effective people management practice. Excellent motivational and influencing skills, with high levels of personal integrity. Incumbents must be self-starters, confident and composed. Organised, able to prioritise and deliver within high pressure, business critical environments. Ability to balance strategic thinking with tactical delivery for client satisfaction. Excellent understanding of health & safety legislation. Ability to gain trust and support of top-level management and key client decision makers. Experienced client relationship manager. Excellent influencing and negotiation skills. Excellent interpersonal skills for effective management of people at all levels of the organisation. Strong financial skills. Ability to manage conflict and crisis situations effectively.

About the Role: CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. As a CBRE BUL/BUD you will assist with the oversight of the Business Unit responsible for completing strategic objectives across multiple portfolios. This job is part of the Contract Quality Management job function. They are responsible for overseeing the strategic leadership across the business unit. This incorporates driving rapid sustainable growth, statutory compliance and governance, the management and development of staff, (operational, sales, contract support and management), the continual development of our customer base and full operational responsibility for the business unit What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Set and track staff and department deadlines. Mentor and coach as needed. Ensures the team has the skills and motivation to carry out their roles to the best of their abilities. This includes all staff attending the Company induction day and mandatory relevant training. Is constantly visible and accessible to the team. Ensures all performance reviews are conducted as per timelines and all managers are formally trained in the CBRE performance review process, and from this development plans put in place and followed through. No member of direct team to have ambiguity over scorecard targets, objectives, continual achievement against these targets or their perceived general performance. Trains, develops, inducts and mentors direct reports and builds a culture of continual development. Builds a robust succession plan for the Business Unit, using management development programmes and local development activities to ensure ready and able candidates are available at all times. Encourages a culture of co-operation and teamwork within the Business Unit, ensuring that the BU Leadership team recognize and reward as appropriate, through local mechanisms, the completion of bonus scorecards, supporting the Exceptional Awards and social activities. Continually focuses on developing the business through building customer relationships and ensuring that resources are prepared to manage this growth i.e., a robust but realistic succession plan is in place. Identifies tracks and influences key KPI and financial performance metrics to deliver required performance levels. Prepares and delivers / presents BU reviews that ensure no surprises, no untruths and sufficient challenge of presented data has taken place to validate the content. Formulate business and sales / growth plans in response to anticipated economic, technological, and market trends. Identify new business opportunities through building customer relationships. 2 Leads tender bid activity including sales and operational resourcing, sign offs, document and commercial reviews and presentation standards. Supply market review and asset positioning consultation for clients. Assist in acquisition underwriting and due diligence. Develop policies and procedures to ensure that client contract specifications are fulfilled. Review key KPI and financial performance metrics to ensure required performance levels are met. Present to executive management. Ensures robust contract / project reviews are led by AGM's / AD's / HOP's with check and challenge of detail and are used as coaching and development opportunities. Supervise the planning, budgeting, and control of operating and capital expenditures. Support the preparation of annual budgets, forecasts, management plans, monthly performance, and variance reports. Develop new business opportunities from client identification and solicitation, proposal development, and presentation. Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance. Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal. Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department. Significantly improves and changes existing methods, processes, and standards within job discipline. Monitors and identifies areas for improvement as a matter of course. Creates a culture of exceptional quality and innovation. Ensures processes are in place, and are compliant including but not limited to; line management auditing, HOP auditing, BU QHSE objective setting and tracking, Dynamic RA, H&S scenario training and RIDDOR investigations What You'll Need: Qualification & Education requirement in line with local jurisdiction Growth mindset Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. Leadership skills to set, manage and achieve targets with a direct impact on multiple departments' results within a function. History of achieving results / targets and growing business In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Expert organizational skills and an advanced inquisitive mindset.

COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. JOB TITLE: QHSE PERMIT COMPLIANCE COORDINATOR CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. To provide administrative support to the health, safety and compliance team through monitoring and managing the online permit system (RiskWise) providing support to third party contractors, through induction process and ensuring all contractors are operating in line with CBRE Contractors Guide and statutory requirements Ideal for: Someone who has a high integrity standard and is keen to go the extra mile for a role that can make a difference. Experience working on an account would be very valuable as well as robust Excel and IT skills. MAIN DUTIES AND RESPONSIBILITIES Responsible for managing the contractor management platform on site (RiskWise) Responsible for driving improvements in onsite contractor management process Responsible for the management of contractors, ensuring that they are complying with permits Responsible for compliance inspections of brand partners (ODIs) Undertake inductions for contractors and maintain all relevant records for the ongoing induction process Deliver pre-start meetings for third party contractors prior to works commencing and document and monitor as required To undertake permit spot checks on registered contractors, to ensure that are operating in line with Technical and Contractors Guides To undertake Health and Safety observations and inspections where contractors have been working to ensure that they have left the site compliant To ensure that all works carried out are compliant with CBRE and Client standards Responsible for ensuring permits are closed off and that records are accurately held Manage and use the appropriate business processes and procedures to ensure they deliver the outcomes required to meet Client contractual and business goals Develop productive working relationships with colleagues, client and visitors Work with others to improve customer service via continuous improvement plans Manage contractor contravention process and escalate to client as appropriate To produce data in presentational format to a high standard To undertake investigations into the circumstances and causes of accidents/incidents/near misses involving third party contractors and take necessary steps to prevent a recurrence. CORE COMPETENCIES The following skills, knowledge and behaviour will be assessed at the end of the programme: Skills - Organising/prioritising of compliance matters. Excellent verbal and written communication skills at all levels . Good influencing and negotiating skills . Good conflict management skills Excellent attention to detail. Must be extremely well organised, with the ability to self-motive and manage individual objectives and targets . Able to work to specific deadlines, and deliver results in a fast paced environment Knowledge - Knowledge of company policies and procedures. Knowledge and keeping up to date with relevant regulation. A formal qualification in Health & Safety Management (Min IOSH Managing Safely) Experience of CDM 2015 regulations Behaviour - Discrete and detail oriented.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Facilities Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in Hayes. The successful candidate will be responsible for providing the operational delivery of all Facility Management services. Key Tasks Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements Co-ordinate with FM Operations and Critical Service teams to deliver service level agreement. Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising Comply with HSE requirements as outlined within the SLA and as instructed by the company policy Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities Report all accidents, occupational illnesses and emergencies in relevant books/documentation Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns Carry out Mail Room activities including receipt, sorting and distributing incoming and outgoing post to and from mail collection points, keeping post tray names up to date, ensuring areas are tidy and that uncollected post is distributed Check that printers and photocopiers are supplied with paper and change toner cartridges when required Monitor and maintain stationery levels Deliver goods received to correct destination/person Co-ordinate site waste and recycling arrangements Carry out statutory fire testing and associated checks Co-ordinate with Security and report any faults on access entry system where necessary Raise Purchase Orders for goods or services as required, in compliance of business controls at all times Approve invoices; goods received notes and statements for payment purposes Act as responsible person in line with DFA to carry out cost control function Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times Act as deputy in the absence of line management Provide and arrange cover for the FM team as defined by line management In addition to the tasks mentioned above, other activities and responsibilities may be individually defined Person Specification Strong PC skills, MS Office Self-motivated and resourceful Good administrative skills Well organised and good prioritisation and planning skills Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner Service orientated attitude combined with innovative thinking Knowledge and awareness of the facilities management industry Practical experience in working with supply partners to deliver a seamless, integrated service Customer services experience and the ability to communicate at all levels

Job Role: Painting & Decorating Technician Reporting to: Engineering Supervisor Location: Gunwharf Quays - Portsmouth CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Painting & Decorating Technician to join the team working full time 40 hours per week. The successful candidate will be responsible for ensuring the effective reactive and pre planned maintenance services to the contract in an efficient and courteous manner, with a strong focus on customer care. Role Summary: Painting and decorating tasks around the customer site Complete planned preventative maintenance (PPM) checks Complete reactive repair tasks Inspect/repair floor, walls, and doors Inspect /repair free standing and fitted furniture. Inspect/repair doors, windows, and associated furniture. Assist engineering staff in a wide range of duties as required Undertake any tasks as designated by the Contract Manager or Facilities Supervisor Maintain various records and documentation (Maintenance, Reports, Health & Safety and Quality). The effective management of consumable stock, tools and equipment. Person Specifications Fully conversant with all relevant HSE requirements and their effective application.

When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realise your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry. Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing. At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. Job Title: Project Manager CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Project Manager to join the team located in Wellingborough. Purpose Of The Job Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Key Responsibilities 1. Identify and develop a short/medium and long term pipeline of Project opportunities from the portfolio of customers within the Business Unit. 2. Use the LCR and FMR to build long term capex plans for customers. 3. Leverage opportunities through visibility and presence on customer sites. 4. Liaise with colleagues and managers to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours. 5. Liaise with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor. 6. Work with developers, designers and sub-contractors to define and document scope(s) of work(s). Develop and understand the full scope of works in line with the desired project business case and in turn outcome. This is to be within agreed budget requirements and required profit margins. 7. Manage, run and draw up tenders on behalf of the customer as required. Carry out full tender analysis of all sub-contractor returns. 8. Work within the current CDM process. In the main taking on the role of principle contractor. 9. Identify, reduce and manage all statutory and commercial risks associated with the project they are leading. 10. Ensure CBRE QHSE practices and processes are fully embedded in each project. 11. Ensure full compliance with project management policies and procedures. 12. Manage the day-to-day operational aspects of the project(s) "end to end". Activities to include but not be limited to estimating, business development, quantity surveying, sub-contractor management and site manager duties. 13. Work closely with relevant stake holders to ensure effective and efficient implementation of the project(s). 14. Ensure customer acceptance is adhered to, in writing and in line with the project plans. 15. Mutually agree payment schedules and applications for payment to the benefit of the project and the business. 16. Ensures project documents are complete, current and appropriately stored. 17. Provide timely monthly reports to the Head of Projects/Business Unit Director in an agreed format. 18. Manage commercial terms to eliminate risk Accountabilities Accountability to the Head of projects. Generate project opportunities by building strong effective working relationships with our customers and site teams. Full P & L responsibility Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Person Specification Education Recognised technical qualification in Construction, Mechanical or Electrical or similar (desirable) Degree level qualification in Project Management (desirable) Training Degree level qualification within project management, construction management or equivalent (desirable) Business standard of written and verbal literacy and numeracy APM certified (or equivilant) (desirable) Prince 2 certified (desirable) CDM regulations SMSTS certified Nebosh CSCS black card holder IOSH (desirable) Experience Proven project management experience in either an M&E, FM, construction or critical environment Experience of developing new project opportunities Proven experience of running a P&L Demonstrable evidence of having managed a team Experience of creating, presenting and managing on bids, tenders and proposals. Aptitudes Highly developed interpersonal and communication skills ability to influence An excellent relationship builder Ability to inspire confidence Challange status quo High degree of integrity Highly motivated and self-aware Highly organised with attention to detail Ability to network Results focused Innovative Handle high levels of information from a wide range of sources Character - Excellent motivational and influencing skills, with high levels of personal integrity - Has vision, and able to communicate this effectively. A role model for customer service excellence. - Analytical - Creative - Able to contribute effectively across all business activities. - Politically astute. - Incumbents must have a high level of energy, be self- starters, confident and stable in manner. - Organised, able to prioritise and deliver within high pressure, business critical environments. Circumstances Incumbents will be required to travel on occasions to support operational delivery, and participate in training and business review. Some overnight stays may be needed.

Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team located in North London, working alongside a high profile client. Role Summary: Responsible for the contract management of the staff, operation and maintenance of all services, project works and Building performance. Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures. To direct, instruct and manage all CBRE staff under their control as well as SSP's ensuring compliance with working practices. To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client. Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management. To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems. Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies). To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio. To ensure quality is maintained throughout the facilities. Ensuring business policies and processes are effectively communicated, and implemented within the contract. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home. Experience Required: Experience in Facilities Management, Building Services or Critical Environments. Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives. Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable. Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint). A good level of English and Mathematics required. Strong organisational and communication skills with the ability to prioritise workloads. Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

Job Title: Project Manager CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Project Manager to join the team located in London. Purpose Of The Job Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Key Responsibilities 1. Identify and develop a short/medium and long term pipeline of Project opportunities from the portfolio of customers within the Business Unit. 2. Use the LCR and FMR to build long term capex plans for customers. 3. Leverage opportunities through visibility and presence on customer sites. 4. Liaise with colleagues and managers to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours. 5. Liaise with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor. 6. Work with developers, designers and sub-contractors to define and document scope(s) of work(s). Develop and understand the full scope of works in line with the desired project business case and in turn outcome. This is to be within agreed budget requirements and required profit margins. 7. Manage, run and draw up tenders on behalf of the customer as required. Carry out full tender analysis of all sub-contractor returns. 8. Work within the current CDM process. In the main taking on the role of principle contractor. 9. Identify, reduce and manage all statutory and commercial risks associated with the project they are leading. 10. Ensure CBRE QHSE practices and processes are fully embedded in each project. 11. Ensure full compliance with project management policies and procedures. 12. Manage the day-to-day operational aspects of the project(s) "end to end". Activities to include but not be limited to estimating, business development, quantity surveying, sub-contractor management and site manager duties. 13. Work closely with relevant stake holders to ensure effective and efficient implementation of the project(s). 14. Ensure customer acceptance is adhered to, in writing and in line with the project plans. 15. Mutually agree payment schedules and applications for payment to the benefit of the project and the business. 16. Ensures project documents are complete, current and appropriately stored. 17. Provide timely monthly reports to the Head of Projects/Business Unit Director in an agreed format. 18. Manage commercial terms to eliminate risk Accountabilities Accountability to the Head of projects. Generate project opportunities by building strong effective working relationships with our customers and site teams. Full P & L responsibility Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Person Specification Education Recognised technical qualification in Construction, Mechanical or Electrical or similar (desirable) Degree level qualification in Project Management (desirable) Training Degree level qualification within project management, construction management or equivalent (desirable) Business standard of written and verbal literacy and numeracy APM certified (or equivilant) (desirable) Prince 2 certified (desirable) CDM regulations SMSTS certified Nebosh CSCS black card holder IOSH (desirable) Experience Proven project management experience in either an M&E, FM, construction or critical environment Experience of developing new project opportunities Proven experience of running a P&L Demonstrable evidence of having managed a team Experience of creating, presenting and managing on bids, tenders and proposals. Aptitudes Highly developed interpersonal and communication skills ability to influence An excellent relationship builder Ability to inspire confidence Challenge status quo High degree of integrity Highly motivated and self-aware Highly organised with attention to detail Ability to network Results focused Innovative Handle high levels of information from a wide range of sources Character Excellent motivational and influencing skills, with high levels of personal integrity Has vision, and able to communicate this effectively. A role model for customer service excellence. Analytical Creative Able to contribute effectively across all business activities. Politically astute. Incumbents must have a high level of energy, be self- starters, confident and stable in manner. Organised, able to prioritise and deliver within high pressure, business critical environments. Circumstances Incumbents will be required to travel on occasions to support operational delivery, and participate in training and business review. Some overnight stays may be needed.

CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Project Manager to join the team located in London. Purpose Of The Job Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Key Responsibilities 1. Identify and develop a short/medium and long term pipeline of Project opportunities from the portfolio of customers within the Business Unit. 2. Use the LCR and FMR to build long term capex plans for customers. 3. Leverage opportunities through visibility and presence on customer sites. 4. Liaise with colleagues and managers to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours. 5. Liaise with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor. 6. Work with developers, designers and sub-contractors to define and document scope(s) of work(s). Develop and understand the full scope of works in line with the desired project business case and in turn outcome. This is to be within agreed budget requirements and required profit margins. 7. Manage, run and draw up tenders on behalf of the customer as required. Carry out full tender analysis of all sub-contractor returns. 8. Work within the current CDM process. In the main taking on the role of principle contractor. 9. Identify, reduce and manage all statutory and commercial risks associated with the project they are leading. 10. Ensure CBRE QHSE practices and processes are fully embedded in each project. 11. Ensure full compliance with project management policies and procedures. 12. Manage the day-to-day operational aspects of the project(s) "end to end". Activities to include but not be limited to estimating, business development, quantity surveying, sub-contractor management and site manager duties. 13. Work closely with relevant stake holders to ensure effective and efficient implementation of the project(s). 14. Ensure customer acceptance is adhered to, in writing and in line with the project plans. 15. Mutually agree payment schedules and applications for payment to the benefit of the project and the business. 16. Ensures project documents are complete, current and appropriately stored. 17. Provide timely monthly reports to the Head of Projects/Business Unit Director in an agreed format. 18. Manage commercial terms to eliminate risk Accountabilities Accountability to the Head of projects. Generate project opportunities by building strong effective working relationships with our customers and site teams. Full P & L responsibility Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Person Specification Education Recognised technical qualification in Construction, Mechanical or Electrical or similar (desirable) Degree level qualification in Project Management (desirable) Training Degree level qualification within project management, construction management or equivalent (desirable) Business standard of written and verbal literacy and numeracy APM certified (or equivilant) (desirable) Prince 2 certified (desirable) CDM regulations SMSTS certified Nebosh CSCS black card holder IOSH (desirable) Experience Proven project management experience in either an M&E, FM, construction or critical environment Experience of developing new project opportunities Proven experience of running a P&L Demonstrable evidence of having managed a team Experience of creating, presenting and managing on bids, tenders and proposals. Aptitudes Highly developed interpersonal and communication skills ability to influence An excellent relationship builder Ability to inspire confidence Challenge status quo High degree of integrity Highly motivated and self-aware Highly organised with attention to detail Ability to network Results focused Innovative Handle high levels of information from a wide range of sources Character Excellent motivational and influencing skills, with high levels of personal integrity Has vision, and able to communicate this effectively. A role model for customer service excellence. Analytical Creative Able to contribute effectively across all business activities. Politically astute. Incumbents must have a high level of energy, be self- starters, confident and stable in manner. Organised, able to prioritise and deliver within high pressure, business critical environments. Circumstances Incumbents will be required to travel on occasions to support operational delivery, and participate in training and business review. Some overnight stays may be needed.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team located in London. Benefits: Role Summary: Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance. Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures. To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Full JD can be provided upon application Experience Required: Previous contract management experience and a good knowledge of building services and legislation Experience and track record in working in Facilities Management. Technical background desirable but not essential. Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives. Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable. Strong organisational and communication skills with the ability to prioritise workloads. Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Project Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Project Manager to join the team located in Birmingham Key Tasks Provide leadership in identifying and specifying project opportunities and in delivering contractual commitments on secured projects. Ensure that opportunities for the strategic development of projects are exploited to deliver increased turnover and profitability. To deliver projects to completion on time and on budget and to the satisfaction of all parties. To identify, reduce and manage all risks (technical, statutory, health and safety, commercial or otherwise) associated with each project. Ensure compliance with company's policies and procedures. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both company and subcontractors' activities. To build strong relationships with sub-contractors, preferred suppliers to ensure cost effective solutions which meets our quality expectations can be delivered to our clients whilst managing the risk. Working with other Operational managers to ensure the collaborative development of the projects. Development of project financial plans for revenue and profit delivery. Ensure positive cash flow through the upfront agreement of a relevant payment schedule and the submission of timely invoices/applications for payment. Manage the delivery of projects within agreed budget requirements with the target to maximise profit through cost reductions and better buying of sub-contractor services. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Promoting and maintaining the core values of CBRE. Supporting the sales process through solutions development, participation in presentations and consultation meetings. Essential Qualifications and Experience Project Management, Building Services or equivalent qualifications Proven track record of Project Management experience in the Facilities Management industry (Fit-Out, Asset Replacement, M&E, Energy Projects). Client facing skills Good understanding of mechanical, electrical, IT, security and plumbing installations Proficient in Microsoft Office: Project, Power Point, Excel, Word Ability to demonstrate logical processes, with good analytical skills and judgment, along with initiative Good organizational skills with the ability to prioritize workload Good communication skills at all levels Work well under pressure Benefits 25 Days Annual Leave + Bank Holidays Private Medical Insurance Company Bonus (Up to 20% Max) Car Allowance Life Assurance & Income Protection Pension Scheme Many other flexible benefits available to employees to select from.

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team located in Maidenhead. Benefits: Role Summary: Responsible for the contract management of the staff, operation and maintenance of both a TFM account. Daily management of the team including compliance with CBRE disciplinary processes and procedures. To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Full JD can be provided upon application Experience Required: Previous contract management experience and a good knowledge of building services and legislation Experience and track record in working in Facilities Management. Strong communication skills. Ability to lead, motivate and direct a team Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable. Strong organisational and communication skills with the ability to prioritise workloads. Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

Job Title: Project Manager CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Project Manager to join the team located in Peterborough. Purpose Of The Job Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Key Responsibilities 1. Identify and develop a short/medium and long term pipeline of Project opportunities from the portfolio of customers within the Business Unit. 2. Use the LCR and FMR to build long term capex plans for customers. 3. Leverage opportunities through visibility and presence on customer sites. 4. Liaise with colleagues and managers to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours. 5. Liaise with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor. 6. Work with developers, designers and sub-contractors to define and document scope(s) of work(s). Develop and understand the full scope of works in line with the desired project business case and in turn outcome. This is to be within agreed budget requirements and required profit margins. 7. Manage, run and draw up tenders on behalf of the customer as required. Carry out full tender analysis of all sub-contractor returns. 8. Work within the current CDM process. In the main taking on the role of principle contractor. 9. Identify, reduce and manage all statutory and commercial risks associated with the project they are leading. 10. Ensure CBRE QHSE practices and processes are fully embedded in each project. 11. Ensure full compliance with project management policies and procedures. 12. Manage the day-to-day operational aspects of the project(s) "end to end". Activities to include but not be limited to estimating, business development, quantity surveying, sub-contractor management and site manager duties. 13. Work closely with relevant stake holders to ensure effective and efficient implementation of the project(s). 14. Ensure customer acceptance is adhered to, in writing and in line with the project plans. 15. Mutually agree payment schedules and applications for payment to the benefit of the project and the business. 16. Ensures project documents are complete, current and appropriately stored. 17. Provide timely monthly reports to the Head of Projects/Business Unit Director in an agreed format. 18. Manage commercial terms to eliminate risk Accountabilities Accountability to the Head of projects. Generate project opportunities by building strong effective working relationships with our customers and site teams. Full P & L responsibility Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Person Specification Education Recognised technical qualification in Construction, Mechanical or Electrical or similar (desirable) Degree level qualification in Project Management (desirable) Training Degree level qualification within project management, construction management or equivalent (desirable) Business standard of written and verbal literacy and numeracy APM certified (or equivilant) (desirable) Prince 2 certified (desirable) CDM regulations SMSTS certified Nebosh CSCS black card holder IOSH (desirable) Experience Proven project management experience in either an M&E, FM, construction or critical environment Experience of developing new project opportunities Proven experience of running a P&L Demonstrable evidence of having managed a team Experience of creating, presenting and managing on bids, tenders and proposals. Aptitudes Highly developed interpersonal and communication skills ability to influence An excellent relationship builder Ability to inspire confidence Challenge status quo High degree of integrity Highly motivated and self-aware Highly organised with attention to detail Ability to network Results focused Innovative Handle high levels of information from a wide range of sources Character Excellent motivational and influencing skills, with high levels of personal integrity Has vision, and able to communicate this effectively. A role model for customer service excellence. Analytical Creative Able to contribute effectively across all business activities. Politically astute. Incumbents must have a high level of energy, be self- starters, confident and stable in manner. Organised, able to prioritise and deliver within high pressure, business critical environments. Circumstances Incumbents will be required to travel on occasions to support operational delivery, and participate in training and business review. Some overnight stays may be needed.

Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in London . This role is a 12 Month Fixed-Term Contract to cover Maternity Leave. Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Other duties include: Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Carry out any reasonable request from management. To keep up to date with industry innovations and with the on-site management team to ensure 61 is seen as a lighthouse. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Experience managing a front of house/reception team is preferred. Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Facilities Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in London . The successful candidate will be responsible for providing the operational delivery of all Facility Management services. Key Tasks Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements. Support/Monitor 3rd party maintenance supplier activities. Comply with HSE requirements as outlined within the SLA and as instructed by the company policy. Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards. Monitor and maintain stationery levels, post-room activity and other office facilities such as the printer and AV equipment. Co-ordinate site waste and recycling arrangements Carry out statutory fire testing and associated checks. Co-ordinate with Security and report any faults on access entry system where necessary. Raise Purchase Orders for goods or services as required. Approve invoices; goods received notes and statements for payment purposes. Provide and arrange cover for the FM team as defined by line management. Person Specification Knowledge and awareness of the facilities management industry. Strong PC skills, MS Office. Good administrative skills. Well organised and good prioritisation and planning skills Ensuring that all FM services are delivered in a confident and efficient manner. Practical experience in working with supply partners. Customer services experience and the ability to communicate at all levels.