BROOK STREET

Brook Street are delighted to be partnered with a highly regarded organisation who are looking to add a Mortgage Case Handler to their expanding team. You'll play a key part in managing mortgage applications from submission right through to completion - keeping everything running smoothly for clients and colleagues alike. What you'll be doing Managing your own caseload of mortgage applications, ensuring each one meets regulatory and company standards. Acting as the main point of contact for clients, updating them at every stage and resolving queries with professionalism and care. Reviewing documentation to ensure accuracy and compliance. Liaising with lenders, solicitors, and other stakeholders to progress cases efficiently. Supporting the wider team with general administrative and office duties. What we're looking for CeMAP qualification is essential. Experience in mortgage administration or financial services would be an advantage. Strong communication and organisational skills, with excellent attention to detail. A proactive team player who can also work independently. A full driving licence and access to your own vehicle are required. What's in it for you Competitive salary Annual profit-sharing scheme 30 days holiday + bank holidays 15% pension contribution (generously employer-led) Modern offices and supportive team environment Apply now or contact Luke at Brook Street Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Field Operations Lead - Central Scotland, UK Join a forward-thinking and innovative organisation dedicated to delivering high-quality infrastructure solutions across the UK. Our company specialises in the installation and maintenance of street furniture. We pride ourselves on fostering a collaborative and safety-focused work environment, offering excellent career development opportunities. As part of our expanding team, you will play a vital role in shaping urban landscapes and enhancing community spaces. Job Responsibilities Lead on-site delivery of installation, reactive maintenance, and planned preventative maintenance (PPM) activities across the Scottish region. Take charge of a two-person crew, ensuring work is completed safely, efficiently, and to the highest quality standards. Set the standard for safe working practices, ensuring compliance with health and safety regulations at all times. Manage site operations, including overseeing the use of tools, equipment, and vehicles. Coordinate with clients, local authorities, and other stakeholders professionally and effectively. Maintain accurate administration and reporting of site activities, including PPM documentation. Ensure all work complies with project specifications and company standards. Support the growth of the regional operations by maintaining consistency and quality on the ground. Required Skills & Qualifications Full clean UK driving licence is essential. Practical and mechanical skills, including confident use of power tools and associated equipment. Experience in construction, highways, street furniture installation, or similar site-based work. Sound knowledge of health & safety requirements and safe working practices. Ability to take charge on site and make sensible, informed decisions independently. Excellent communication skills, with the ability to liaise professionally with clients and local authorities. Proven organisational skills and attention to detail in reporting and administration. Desirable: Experience in cycle parking, street furniture, or related infrastructure projects. Desirable: SSSTS or SMSTS qualification, CSCS card, First Aid certification. Familiarity with PPM documentation and maintenance reporting systems. Work Details Full-time, permanent position. Based in Scotland, our client is ideally looking for a candidate around the Glasgow area, with regular travel across the region to installation and maintenance sites. Occasional travel to other UK regions may be required. Company-provided PPE, training, and a vehicle for work purposes. Apply Today If you are a proactive, hands-on professional with a passion for delivering quality infrastructure projects, we want to hear from you. Take the next step in your career by applying now and become a key part of our dynamic team committed to making a positive impact on urban environments across the UK. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Installation Operative - London MUST BE A DRIVER Our client, a reputable leader in urban infrastructure, is hiring for a friendly and dedicated Installation Operative to join their operations team in London. This is a fantastic opportunity to be part of a dynamic company committed to promoting sustainable transport solutions across the UK. What you will be doing: Installing the companies products Preparing and loading materials, tools, and equipment onto company vehicles at the warehouse. Driving company vehicles to installation sites across London and beyond, ensuring safe and timely deliveries. Unloading materials safely and conducting site checks before starting work. Following detailed drawings, instructions, and safety procedures to complete installations to high standards. Engaging professionally with clients and members of the public on-site. Communicating effectively with team members and updating managers on progress and any issues. Maintaining the cleanliness and safety of vehicles, tools, and equipment. Supporting the workshop team with product assembly and preparation when needed. Assisting with other operational duties to ensure smooth installation processes. What you will bring: Practical experience in manual handling, installation, or site-based roles. A proactive approach and the ability to work well within a team. Good communication skills and a professional attitude when liaising with clients and the public. Ability to follow technical drawings and instructions accurately. Flexibility to travel across London and the UK, working outdoors in all weather conditions. A valid UK driving licence. This role offers a hands-on, varied working environment with opportunities to contribute to sustainable urban development. If you're motivated, reliable, and eager to be part of a forward-thinking team, we'd love to hear from you. Apply now to join a company making a real difference in city living! Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Maintenance Operative - 6-Month FTC Location: London (with UK-wide travel) MUST BE A DRIVER Are you a proactive and practical individual with a knack for maintenance and problem-solving? Our client, a reputable business is hiring a Maintenance Operative for a 6-month fixed-term contract. This is a fantastic opportunity to join a dynamic team dedicated to maintaining and supporting public infrastructure across the UK. What you will be doing: Carrying out reactive and planned maintenance Diagnosing faults, repairing units, and ensuring all equipment is safe, operational, and well-maintained. Supporting relocations of units and assisting with stock handling and operational tasks. Travelling across the UK, including overnight stays (expenses covered), to different locations to complete maintenance tasks efficiently and safely. Preparing tools, equipment, and products at the warehouse for each job, and conducting risk assessments on-site to ensure safety for all. What you will bring: Practical experience in maintenance, repair, or a related field, with the ability to work independently or as part of a team. Strong organisational skills to review upcoming jobs and communicate effectively with the Maintenance Manager. A proactive approach to safety, including conducting risk assessments before starting work. Valid driving licence and willingness to travel nationwide, including overnight stays. Good physical fitness and attention to detail to carry out repairs and installations to a high standard. This role offers a unique chance to contribute to sustainable urban infrastructure, with full support for travel and accommodation. If you're ready to make a difference and enjoy varied, hands-on work, we'd love to hear from you! Apply now to join a forward-thinking team committed to quality and safety. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Housing Officer - Inverness-shire, UK (Temporary post) Our client is a well-respected and forward-thinking social housing organisation committed to delivering high-quality housing management services across the North of Scotland. They pride themselves on fostering a supportive and inclusive environment, dedicated to improving the lives of their residents and communities. This is an excellent opportunity for a dedicated Housing Officer to make a meaningful impact within a reputable organisation that values professional development and community engagement. Job Responsibilities Deliver effective housing management services relating to Tenancy Sustainment, Allocations, Anti-Social Behaviour, Estate Management, Income Management, and Voids. Provide clear information and advice to customers on relevant policies, legislation, and their tenancy obligations. Engage with customers to develop and deliver local services in accordance with Scottish Social Housing Charter requirements. Investigate and respond to customer contacts, including complaints, following the Scottish Public Sector Ombudsman (SPSO) complaints process and internal guidance. Help to develop and maintain effective internal and external working relationships with stakeholders and partners. Assist in the development and application of relevant policies, procedures, and best practices. Ensure all duties are carried out in line with the organisation's values and policies. Required Skills & Qualifications Achieved or actively working towards a Housing HNC or equivalent qualification. Educated at least to Higher grade. Several year's experience working in a customer-focused environment. Minimum of 2 year's relevant experience within housing management, tenancy support, and/or allocations. Experience in managing challenging situations with resilience, flexibility, and confidence. Current and full UK driving licence with access to own vehicle; ability to travel independently across various locations within the area. Strong communication skills, both written and verbal, with the ability to engage effectively with diverse audiences. Good understanding of relevant legislation, policies, and good practice within social housing. Proficiency in managing complaints and resolving conflicts professionally. Why Join Us? This role offers a competitive salary, mileage allowance, and the opportunity to work within a supportive team dedicated to making a positive difference in local communities. Hybrid working arrangements provide flexibility, with 1-2 days per week in the office to foster collaboration and team spirit. If you are passionate about community development and have the skills and experience to excel in housing management, we want to hear from you! Apply Today! Take the next step in your career by joining a reputable organisation committed to excellence in social housing. Submit your application now and become a vital part of a team dedicated to improving lives and building stronger communities. Brook Street NMR is acting as an Employment Business in relation to this vacancy.