Southway Housing Trust

Strategic Lead for Data and Insight Location: Didsbury, Manchester Salary: 62,832 Contract: Full-Time Permanent Hours: 35 hours per week About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. Southway Housing Trust is a not for profit housing association with a vision of Thriving Communities. About the role We are looking for a Strategic Lead for Data and Insight to lead our business intelligence, insight and performance reporting. Reporting to the Assistant Director of Technology & Business Improvement, you will set the data and BI roadmap, strengthen governance and deliver a single source of truth for Executive, Board and regulatory reporting. Key responsibilities You will: Set and deliver the organisation wide data & BI roadmap (priorities, investment and benefits). Embed strong data governance (ownership, standards, assurance) aligned to GDPR and security. Own performance reporting: KPIs/TSMs, insight cycles, forums and data clinics. Lead Power BI strategy and oversee delivery of our modern data platform (including Microsoft Fabric). Develop the Data & BI team and manage organisational data risk. About you You will bring: Senior experience leading a data/BI/analytics function in a complex or regulated environment. Proven ability to influence senior stakeholders and turn data into clear, actionable insight. Strong grasp of data governance and assurance. Confident leader who can challenge constructively and deliver change. Experience in social housing, local government or similarly regulated sectors is desirable but not essential. What we offer Competitive salary 35 hour working week Flexible and hybrid working arrangements. Generous pension scheme Up to 30 days annual leave, with the option to purchase up to 5 additional days. Modern office and facilities A supportive, values led organisation committed to equality, inclusion and wellbeing. How to apply Please apply online via our website: (url removed) Closing date: Thursday 5 June 2026 Interviews: Week commencing 15 June 2026 If you have any questions, please contact Ian Hardingham, Assistant Director of Technology & Business Improvement & ICT at Southway Housing Trust is committed to equality of opportunity and welcomes applications from all sections of the community. Applicants with a disability, from an ethnic minority background or who are ex armed forces and meet the essential criteria will be guaranteed an interview if they tell us on their application. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

FACILITIES CARETAKER Location: Didsbury, Manchester Salary: 29,158 - 30,693 (starting salary 29,158) Full time / 35 hours per week / Fixed Term 12 Months Fully site based throughout the training period About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role An exciting opportunity has arisen in the Asset Management and Sustainability team for the post of a Facilities Caretaker and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Candidates The postholder will be a practical, reliable and customer focused Facilities Caretaker who can ensure Southway Homes' offices, community buildings, communal blocks and commercial units remain clean, safe, secure and well maintained. The ideal candidate will confidently carry out weekly fire alarm tests, building inspections, water hygiene checks, routine cleaning tasks, general upkeep and minor repairs, while working closely with colleagues across building compliance, health & safety and housing management. They will have excellent communication skills, be self motivated, punctual and able to work both independently and as part of a team, using their initiative to solve day to day problems and respond calmly to urgent issues. The role requires someone with a good understanding of basic Health & Safety and COSHH requirements, experience using cleaning and maintenance equipment, and a commitment to high standards of safety, building presentation and customer service. A full, clean UK driving licence and access to their own vehicle are essential. Closing Date: 21 May 2026 Interview Date: TBC For an informal discussion please contact Carl Talbot-Davies, Assistant Director Asset Management via email c.talbot- Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

Housing Officer x 3 Location: Didsbury, Manchester Salary: Up to 35,719 Full time (35 hours per week) 2 Permanent and 1 Fixed Term (Maternity Cover 12 months) Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. The Role We have an exciting opportunity to join our Housing Management and Support team as a Housing Officer. We believe good housing services are visible, responsive, and rooted in local communities - and our Housing Officers are central to making that happen. The right candidate will be responsible for managing tenancies across a small patch in a sought-after area of South Manchester. This is a varied and rewarding role where no two days are the same. The right candidate will be somebody who is organised, practical and confident balancing a busy workload and meeting service deadlines. We are looking for somebody who is confident using digital systems, values accurate record keeping, and understands the importance of handling information responsibly. Attention to detail and accurate records are essential to good customer outcomes, complaints handling, and audit requirements, as well as ensuring that the decisions we make are fair, consistent, and well-evidenced. You will carry out home visits across our neighbourhoods, and you will need to be confident working independently in the community and following safe working practices. The role combines office-based work with regular home visits and inspections, so you should be comfortable being active during the working day and undertaking the light practical tasks associated with visits, sign-ups, and estate work. This, combined with smaller neighbourhood patches, approximately 500 homes, mostly family homes rather than high-rise buildings, and heavy investment in our communities ensures that this role goes beyond reactive case work. Instead, you will have the opportunity to work and build meaningful relationships with residents, colleagues and partner agencies to resolve issues early, prevent escalation, and support stronger, safer communities. About you We are looking for someone with strong communication skills who can work directly with residents in a clear, respectful, and professional way. You will be calm under pressure and confident having sensitive or challenging conversations, knowing when to listen and when to act. You will be a team player who understands that good housing management relies on collaboration. While experience in housing, neighbourhood services, or customer-facing roles would be an advantage, it is not essential. What matters most is your approach to people, your willingness to learn, and your commitment to delivering excellent services to our customers and communities. We provide comprehensive induction and ongoing training to support your development and help you thrive in the role. In return, we offer a 35-hour working week , a competitive salary, an excellent contributory pension scheme, and 25 days' annual leave , increasing to 30 days overtime. You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive. Closing date: Wednesday 27 May 2026 Interview dates: 3 and 4 June 2026 For an informal discussion, please contact Lee Isherwood on (phone number removed) or email We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex-Armed Forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

Payables and Receivable Officer 1 x FTC 12 Month Maternity cover and 1 x Permanent post Location: Hybrid home working / Didsbury / Manchester Salary: 26,250 increasing to 27,107 after 6 months Full Time / 35 hours per week Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,000 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Guided by the values of being Caring, Committed and Successful Together, Southway values diversity in all aspects of its communities and operations An exciting opportunity has arisen in the Finance team. We have two posts for a Payables and Receivable Officer, one to cover for maternity leave for 12 months and a permanent position. To support the delivery of the Southway Group's core accounting operations including transaction processing, maintenance of payables and receivables ledgers, inter-company billings, management of funds held on behalf of other organisations and resolution of queries with budget holders. You will also have: - accounts and general ledger skills. - good verbal communication skills, able to manage relations with internal customers effectively. - excel skills, with a knowledge of a range of functions and their application. Your main responsibilities would include: Payables 1. Assist the Payables Supervisor ensure timely supplier payments for Southway Housing Trust and each of its subsidiaries: Log and process invoices and credit notes, entering correct VAT coding. Match invoices to purchase orders approved in line with financial regulations. Support the preparation of weekly BACS payment through the online banking system. Prepare cash book journals and check differences in bank statement entries. Liaise with budget holders regarding outstanding payments and purchase order queries. Interface repairs & material purchases to finance system, investigate and resolve issues. Process sundry payments and rent refund requests. Ensure effective control over payments taken by direct debit. Prepare credit card statement journals from receipt logs provided by card holders. Reconcile supplier statements to the purchase ledger monthly. 2. Assist the Financial Services Team Leader maintain accurate Accounts Payable ledgers: Closedown the Accounts Payables ledger at month end, resolve unprocessed batches. Prepare schedules of unapproved invoices, distribute these to budget holders and record explanations for items which remain unpaid. Investigate and resolve system issues which impact on the Payables function. Suggest changes or improvements to increase accuracy and efficiency. Receivables 3. Assist the Financial Services Team Leader maintain accurate Accounts Receivables ledgers: Perform credit checks and ensure all accounts operate within their credit limits. Raise sundry invoices to customers in an accurate and timely manner. Allocate receipts to specific receivables invoices. Post journal entries before ledger close down. Reconcile receivables accounts on a timely basis, following up unidentified cash receipts. Reconcile receivables transactions on the bank statement daily. Produce regular updated ageing receivables report. General 4. Provide additional support to the Finance Team: Closing Date: 26 January 2025 Interview Date: to be confirmed For an informal discussion about this role please contact Abeer Omer, Financial Services Team Leader We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.