2 jobs found

Job Title: Homelessness Prevention & Solutions Officer Location: Harrow Council Employer: Pertemps Recruitment Partnership for Harrow Council Contract Type: Temporary ongoing assignment, until 31st March 2027 Hours of Work: 37 hours per week Payrate: 21.23 per hour PAYE Overview: Pertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Homelessness Prevention & Solutions Officer to join an expanding team. The role of Homelessness Prevention & Solutions Officer has a competitive pay rate of 18.59 per hour (negotiable). Other benefits include excellent training and support for career development and 21 days of holiday (excluding Bank Holidays). Main Responsibilities To take part in the Duty Triage rota and to assist customers through general reception, telephone, and electronic enquiries with appropriate advice. To deliver intensive, specialist support to homeless clients. To manage a caseload of people who are currently experiencing a housing crisis and provide a service that seeks to minimise the duration of that crisis. To understand the complex, multiple needs as well as strengths of those individuals; and develop trusting, non-dependent relationships to improve their confidence and motivation to progress towards their next step in housing To create individual Personal Housing Plans (PHPs) for everyone in housing need to sustain existing accommodation and/or find new housing, taking account of their circumstances and keeping the plan under review. To provide some support for individuals through the resettlement process when moving to a new home. Requirements Comprehensive knowledge of all core legislation such as the Housing Act 1985, Housing Act 1996 as amended by Homelessness Act 2002, the Homelessness Reduction Act 2017, housing needs issues, related legislation, and case law. Good working knowledge of housing benefit rules and the supply and demand issues related to public sector and private housing in a London council. Expert knowledge of homelessness policy and practice Experience of negotiation/advocacy/mediation. Experience in effective record keeping including electronically. Experience in carrying out interviews, investigations, and negotiations. About Us For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees. " Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. " The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)>

Housing Officer - Statutory Homelessness Rate of pay: 32.26 Umbrella per hour Job Type: Temporary (until end of September 2026) Location: Guildhall (Hybrid - 3 days office, 2 days remote) Day-to-Day Responsibilities Assess homeless applications in line with Part VII of the Housing Act 1996, Homelessness Reduction Act 2017, and relevant legislation. Deliver a comprehensive housing advice service, supporting applicants who are homeless or threatened with homelessness. Carry out detailed and sensitive interviews to assess housing needs and determine appropriate outcomes. Draft and issue statutory S184 decision letters accurately and within required timeframes. Develop and implement Personal Housing Plans to support prevention and relief duties. Arrange temporary accommodation placements where required, ensuring eligibility criteria are met and processes are followed. Maintain accurate case records and ensure data returns to central government are completed on time. Provide advice to customers via phone, email and face-to-face (including walk-in and duty cover). Liaise with internal teams and external agencies (e.g. welfare services, social care) to deliver holistic support. Conduct visits to temporary accommodation where necessary and ensure appropriate standards are maintained. Carry out checks to verify applicant information and prevent fraudulent applications. Contribute to wider homelessness prevention and rough sleeping initiatives. Support team operations within a structure of triage, housing officers, and senior housing officer oversight. Skills & Experience Required Proven experience working in a Housing Options or Homelessness service within a local authority. Strong knowledge of homelessness legislation, including the Housing Act 1996 (Part VII), Homelessness Reduction Act 2017, and associated guidance. Demonstrable experience assessing homeless applications and determining duties. Experience issuing S184 decision letters. Ability to provide effective housing advice and prevent homelessness through early intervention. Strong communication and interviewing skills, with a person-centred approach. Experience managing a varied caseload and working to deadlines. Ability to work independently and as part of a team in a busy environment. Competent in maintaining accurate records and handling sensitive information. Additional Requirements Hybrid working: 3 days office-based and 2 days remote (including at least one duty day covering phones and walk-ins). Enhanced DBS required. To apply for the Housing Officer - Statutory Homelessness position, please submit your CV detailing your relevant experience