10 jobs found

Homelessness Prevention Tenancy Relations Officer Temporary 3-6 months initially 2 days a week in the office Competitive Rates West London area Our client is looking for a dedicated professional to join their Homelessness, Independence and Prevention Service (HIPS) to deliver a specialist private rented tenancy advice service that protects households facing eviction, repossession, issues of disrepair, landlord harassment, and affordability within private rented accommodation.As a Homelessness Prevention Tenancy Relations Officer, you will be at the frontline of preventing homelessness. This is a high-impact, specialist role where you will provide housing advice to private rented tenants within the Borough, in-person and remotely. You will attend possession hearings to provide on-the-day triage, advice, and advocacy for tenants. You will hold a caseload whilst providing wider support to HIPS regarding private rented tenancy issues. You will also be a technical expert, navigating complex legislation such as the Renters' Rights Act 2025 and the Homelessness Reduction Act 2017 to identify misuse of possession grounds and secure adjournments that allow for vital prevention activity. Court Advocacy & Representation: Representing the Council and private rented tenants in court and tribunal proceedings, drafting witness statements, and negotiating with lenders and landlords. Enforcement & Protection: Investigating breaches of housing legislation to assist with civil penalty notices and pursuing remedies like Rent Repayment Orders. What you will need: Comprehensive understanding of the Housing Act 1996, Renters' Rights Act 2025, and Protection from Eviction Act 1977. Proven track record of investigating legislative breaches, making statutory decisions, and producing legally robust reports. Please click apply now or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Support Officer Pay: 15.55 per hour PAYE Job Type: Full Time, Temporary (until December 2026) Location: Stanhope House, Dartford, Kent Area: Dartford, Gravesend & North Kent Enhanced DBS needed (Children's and Adults Barred List) About the Role We are looking for a Support Officer to support individuals who have fled domestic abuse and are living in safe accommodation. This role combines housing management and resident support, helping people maintain their tenancy, access services, and move towards independent living. Key Responsibilities Provide one-to-one support and create personalised support plans. Complete needs and risk assessments and maintain accurate case records. Support residents with housing, benefits, budgeting, and accessing external services. Carry out tenancy sign-ups and explain tenancy responsibilities. Assist with rent collection and help residents manage arrears. Promote resident safety, wellbeing, and independence. Work closely with local agencies and community services. Help manage accommodation on behalf of the landlord, ensuring compliance and health & safety standards are met. Skills & Experience Essential Experience within supported housing, homelessness, housing management, or support services. Understanding of housing, homelessness, and welfare benefits. Experience supporting vulnerable individuals. Strong communication and customer service skills. Ability to manage caseloads, maintain records, and work independently. Basic IT skills, including Microsoft Office. Desirable Housing or Social Care qualification. Experience supporting survivors of domestic abuse. Ability to travel across the North Kent area when required. To apply for the Support Worker position, please submit your CV detailing your relevant experience

We are currently looking for an experienced Temporary Accommodation Officer to manage a portfolio of properties used to accommodate homeless households. The role will cover the full management of temporary accommodation, including voids, lettings, tenancy management, rent arrears, repairs and landlord liaison, alongside ensuring properties remain compliant and accommodation providers meet their contractual responsibilities. The Role Manage a portfolio of properties used as temporary accommodation for homeless households. Manage voids, lettings, tenancy matters, rent arrears and repairs across the portfolio. Monitor temporary accommodation placements and ensure properties are occupied by authorised households. Manage vacation and repossession of accommodation following the discharge of homelessness duties. Carry out property visits and ensure temporary accommodation meets required Health & Safety standards. Manage relationships with landlords and accommodation providers. Contract manage providers of temporary accommodation, including PLA and HAL arrangements. Monitor contractual compliance and ensure accommodation invoices are processed efficiently. Work with Housing Solutions teams to coordinate services for statutorily homeless households. Provide advice and support to temporary accommodation residents and make referrals to external agencies where required. Support and lead work relating to the Housing Association Leasing Scheme and other temporary accommodation projects. Key Requirements Previous experience working within Temporary Accommodation or Housing Management. Experience managing temporary accommodation properties and homeless households. Experience across voids, lettings, tenancy management, rent arrears and repairs. Knowledge of homelessness legislation and the discharge of statutory housing duties. Experience carrying out property visits and monitoring Health & Safety compliance. Experience managing landlords and temporary accommodation providers. Experience of leasing arrangements such as PLA and HAL schemes. Experience monitoring contracts, supplier performance and accommodation invoices. What You Need to Do Now If you are interested in this Temporary Accommodation Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Temporary Accommodation Officers, Housing Options Officers, Homelessness Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from homelessness and housing needs professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Rehousing Officer Location: Medway (Hybrid) Contract: 3 month temporary contract - possibility of extension Pay: 18- 19.50 an hour We're working with a local authority in Kent looking for an experienced Rehousing Officer to join their housing team. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community. Key Responsibilities: Manage day-to-day housing needs for residents living in temporary accommodation. Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant. Support residents with advice and guidance to help them sustain their accommodation and move into permanent housing. Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly. Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way. Maintain accurate case notes, tenancy records and reports. Work collaboratively with partner agencies, such as social services and the police, to support vulnerable residents and promote safeguarding. What We're Looking For: Previous experience in housing management, homelessness services, or tenancy support (essential). Excellent communication and problem-solving skills. Strong organisational skills and the ability to manage a busy caseload. Empathetic and customer-focused approach. Good working knowledge of housing law and homelessness legislation (desirable). Why Apply: Hybrid working arrangement (office and home-based). Supportive team environment. Opportunity to gain valuable local authority experience and develop your career in housing services. if you are interested in the role, please apply with your CV now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Job Role: Housing Officer Salary: £28,935 per year Hours: 37.5 hours per week Contract type: Permanent Location: Covering Somerset, B&NES and North Somerset Additional information: Participation in an on-call, out-of-hours rota Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work. Flexibility to work until 8:00 PM according to the project needs. Please note, this role involves travel across the South West, including Somerset, B&NES, and North Somerset. As travel is a regular part of the role, please note that mileage and other travel expenses can be claimed back. About Alongside: Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role: As a Housing Officer within our CAS3 (Community Accommodation Service Tier 3) project, you'll be at the heart of supporting individuals leaving prison who might otherwise have nowhere to go. This is your chance to change lives every single day by providing safe, stable temporary accommodation at a crucial turning point in someone's journey. You'll manage a dynamic caseload across the Southwest, working directly with people on probation as they transition back into the community. From helping someone settle into their temporary home to empowering them to build the skills and confidence they need to move on successfully; your support will be essential. No two days are the same - and every day is an opportunity to make a meaningful difference. Responsibilities include: Collaborative Working: Build strong relationships with partner agencies, keeping them informed of any issues that may affect clients or their accommodation placements. Together, you'll create a safer, more supportive environment for every individual . Welcoming New Clients: Be the first point of support for new arrivals - introducing them to their accommodation, helping them settle in, and clearly outlining expectations so they feel confident and supported from day one. Housing Management: Take pride in maintaining high-quality living environments. You'll ensure properties are safe, secure, and well-kept, promptly identifying and reporting any repairs or maintenance needs to keep homes in top condition. Delivering Outstanding Support: Provide person-centred, strengths-based, and trauma-informed support that empowers clients, builds resilience, and helps them take positive steps toward independence. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. You can view the full job description by clicking here. Qualifications / Requirements: Experience working with people who may have complex needs and/or challenging behaviours. Knowledge around the supported housing sector, ideally having worked with people on probation. Driving licence and access to a vehicle for work purposes. Willingness to work flexibly until 8pm, as needed, to support new arrivals into properties. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at our charity shops A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work you'll be doing, you'll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness , supporting vulnerable residents, and delivering impactful housing outcomes. Housing Solutions Officer Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 35 hours per week 245 per day Umbrella inside IR35 IT Equipment Provided ASAP Start Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home About You You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment. Essential skills & experience: Strong knowledge of Housing Act 1996 , Homelessness Reduction Act 2017 , and relevant case law Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment Confident conducting interviews, assessments, and drafting detailed decision letters Excellent communication skills, with the ability to explain complex legal matters clearly to customers Strong negotiation and problem-solving skills, particularly with landlords and support services Customer-focused approach with empathy for vulnerable individuals Organised, resilient, and able to work to strict statutory deadlines Key Responsibilities Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017 Make robust, legally sound decisions on eligibility, priority need, and intentionality Take proactive steps to prevent and relieve homelessness through early intervention and casework Interview and support customers at risk, providing clear advice on housing options and alternatives Negotiate with landlords and partners to secure sustainable accommodation solutions Liaise with internal departments, legal services, and external agencies to deliver positive outcomes Maintain accurate case records and ensure compliance with statutory duties Identify safeguarding concerns and support vulnerable households appropriately Contribute to reducing reliance on temporary accommodation and improving service outcomes Why Apply? Competitive daily rate Flexible hybrid working arrangement Opportunity to contribute directly to reducing homelessness and improving residents' lives Work within a collaborative, high-performing local authority team Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Tenancy Relations Officer Hybrid (2-3 Days per Week, remainder remote) 22.41 PAYE 29.72 Umbrella ( 31.15 Umbrella from Week 13) 3-Month Temp Contract Monday to Friday 36 Hours per Week Adecco are currently recruiting for a Tenancy Relations Officer on behalf of a public sector housing service in South London. This is an excellent opportunity for an experienced housing professional with a strong understanding of landlord and tenant legislation, homelessness prevention, and enforcement within the private rented sector. The successful candidate will play a key role in protecting tenants from unlawful eviction and harassment while supporting residents to sustain their housing. Key Responsibilities Investigate complaints of illegal eviction, harassment, unlawful landlord practices, and tenancy-related disputes. Provide advice and guidance to tenants, landlords, agents, and partner organisations. Manage a varied caseload, carrying out investigations and gathering evidence where necessary. Conduct home visits and attend court proceedings as a witness when required. Work closely with internal teams and external agencies including landlords, solicitors, police, and housing partners. Support homelessness prevention by helping residents remain in or regain access to accommodation. Produce reports, correspondence, case records, and legal documentation to a high standard. Ensure compliance with relevant housing legislation and best practice. Essential Requirements Strong knowledge of housing legislation, including landlord and tenant law, homelessness legislation, and the Protection from Eviction Act. Experience investigating tenancy-related complaints and managing complex casework. Excellent communication, negotiation, and customer service skills. Ability to gather and assess evidence and make sound decisions. Experience working with vulnerable residents and managing sensitive situations. Strong organisational skills with the ability to manage a demanding workload independently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We are looking for an experienced Housing Options Officer / Homelessness Officer to join a local authority housing service. This role is ideal for candidates with strong knowledge of homelessness prevention, housing advice, housing options, case management, and the Housing Act. Key Details Job Title: Housing Options Officer / Homelessness Officer Sector: Local Authority Housing / Homelessness Prevention Pay: £29.35ph umbrella Hours: 37 per week Contract: Temporary, 17 weeks Start: 14 September 2026 Role Purpose You'll provide front-line housing advice, homelessness prevention support and housing options assessments for applicants who are homeless or threatened with homelessness. Key Responsibilities Provide housing advice on homelessness prevention, housing options, tenancy rights and security of tenure. Assess homelessness applications and support applicants under relevant housing legislation. Manage a busy housing caseload with accurate case notes, evidence and applicant records. Identify practical housing solutions, including prevention, relief and move-on options. Liaise with landlords, housing providers, local authority teams and external support agencies. Communicate clearly with applicants by phone, email and letter. Support vulnerable applicants with inclusive, person-centred and outcome-focused advice. Essential Skills and Experience Experience as a Housing Options Officer, Homelessness Officer, Housing Needs Officer or similar. Strong local authority housing, homelessness prevention or housing advice experience. Knowledge of homelessness assessments, applicant interviews and housing legislation. Excellent case management, negotiation and customer service skills. Confident working with vulnerable people and managing challenging conversations. Highly organised, accurate and able to manage a busy caseload. Fluent English, in line with Part 7 of the Immigration Act 2016. A level standard or equivalent knowledge to NVQ Level 4. Desirable Knowledge Housing Act 1996, Homelessness Act 2002 and Homelessness Reduction Act 2017. Suitability Order 2012, landlord and tenant law, and security of tenure. Housing options, homelessness relief, prevention duties and supported accommodation pathways. Data protection, equality, diversity and safeguarding awareness in a housing advice setting. Partnership working across housing, social care, voluntary sector and local authority services. Why Apply? This is a great opportunity for a housing options professional to support homelessness prevention, deliver quality housing advice and improve outcomes for residents across Somerset. How to Apply Apply today with your updated CV if you have experience in housing options, homelessness prevention, housing advice or local authority housing services. DBHRSolutions is acting as the employment agency for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.

Adecco are recruiting on behalf of a Local Authority for a Contracts Management Officer. Location: Croydon Hours: Full Time, 36 hours per week Pay Rate: 21.41 per hour PAYE or 28.40 per hour Umbrella Contract: Temporary Ongoing Are you an experienced housing, property compliance, or contracts professional looking for your next opportunity within local government? We are seeking a Contracts Management Officer to support the delivery and monitoring of temporary accommodation contracts, ensuring accommodation providers meet contractual obligations, property standards, and health and safety requirements. This is an excellent opportunity to play a vital role in supporting vulnerable residents by ensuring temporary accommodation remains safe, compliant, and fit for purpose. Key Responsibilities Manage and monitor contracts with temporary accommodation providers to ensure compliance with agreed standards and contractual requirements. Review and approve key compliance documentation, including: Gas Safety Certificates Electrical Safety Certificates Fire Risk Assessments Energy Performance Certificates Other statutory health and safety documentation Conduct inspections of temporary accommodation properties, identifying defects, disrepair issues, and compliance concerns. Investigate complaints relating to property standards, repairs, and health and safety matters, ensuring providers take appropriate corrective action. Work closely with accommodation providers, landlords, managing agents, and internal teams to resolve property and contractual issues. Monitor provider performance and recommend appropriate actions where contractual obligations are not being met. Maintain accurate records and data across housing management systems and compliance databases. Produce reports, performance information, responses to enquiries, and support service improvement initiatives. About You We are looking for candidates with: Experience working in housing, property compliance, contract management, temporary accommodation, homelessness, or a related field. Knowledge of housing legislation, landlord and tenant responsibilities, and property compliance requirements. Experience carrying out property inspections and assessing accommodation standards. Strong understanding of health and safety compliance, including gas, electrical, fire safety and related property regulations. Excellent communication and stakeholder management skills. Strong organisational skills with the ability to manage a varied workload and competing priorities. Experience producing reports and maintaining accurate records using IT systems and databases. Apply Now If you have experience in housing compliance, property inspections, contract management, homelessness services, or temporary accommodation management , we'd love to hear from you. Apply today with your updated CV to be considered for this exciting opportunity. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Temporary Accommodation Move-On Officer - Surrey 35 per hour Initial 3-Month Contract 2 Days per Week On-Site Park Avenue Recruitment are working with a Local Authority in Surrey who are looking for an experienced Temporary Accommodation Move-On Officer to join their team. The main priority of this role is to help move households out of Temporary Accommodation, with a strong focus on discharge of homelessness duty and progressing cases to a suitable and sustainable outcome. Key responsibilities You will be responsible for managing a caseload of households in Temporary Accommodation and actively progressing cases towards move-on. This will include: Progressing cases towards discharge of duty . Identifying suitable move-on options, including private rented accommodation. Ensuring offers and discharges are completed correctly and in line with homelessness legislation. Supporting households through the move-on process. Liaising with landlords, housing providers, internal teams and external agencies. Reducing prolonged stays in Temporary Accommodation. Keeping case notes and actions fully updated on Jigsaw . What we're looking for We are looking for someone with previous Local Authority homelessness, Housing Options or Temporary Accommodation experience who is confident managing cases independently. You will need a good understanding of discharge of duty , homelessness legislation and move-on pathways, alongside experience using Jigsaw . This is an initial 3-month contract , paying 35 per hour , with 2 days per week required in the office in Surrey . For further information or to discuss the role, please contact (url removed) .