15 jobs found

Design Manager Hatfield-based with Travel to Site and WFH Perm - up to 75K plus package We are working with a leading Construction Contractor to recruit a Deisgn Manager to join their team in London, working on Social Housing Refurbishment projects including high-rise and high-risk housing refurbishment projects. We are looking for somebody who has experience within Social Housing Planned Works, Regeneration, and complex refurbishment schemes involving fire safety, structural remediation, and building compliance works. The main purpose of this role is to lead design from pre-construction through to construction, taking full technical responsibility for allocated projects. The Design Manager will also provide full design and technical support during the tendering process. Experience in leading the design of major refurbishment, fire remediation, and re-cladding of HigherRisk Buildings (HRBs) is advantageous but not essential. This role may include line management of an Assistant Design Coordinator, Design Coordinator, or Senior Design Coordinator. Essential Experience: Detailed understanding of all major construction forms and detailing (e.g., RC, Timber, Structural Steel, Loadbearing Masonry). Experience supporting single and two stage tendering processes Working knowledge of JCT, PPC and NEC suite of contracts. Experience in programming design works using Asta Powerproject or Microsoft Project. Analytical mindset with strong attention to detail and problem-solving skills. Proactive attitude with a results-driven approach. Ability to drive issues to completion with project team satisfaction. Knowledge of design requirements for procurement and construction. Understanding of construction project sequencing, including design and pre-construction activities. Awareness of building legislation and industry standards. Commitment to continuous learning and personal development. Experience using Common Data Environments (e.g., Viewpoint for Projects, Fieldview). Familiarity with digital design tools and BIM processes. We are looking for you to manage and drive the end-to-end Design Process on large scale social housing projects including high-rise and high-risk refurbishment projects. To be successful in the role you will have the ability to lead and influence at all levels to deliver outstanding results, successfully develop relationships to create future opportunities, and have a proactive approach to risk management, building safety, and value add. Please apply online now or call Dave on (phone number removed) for more info!

Electrical Service Manager Kingston upon Thames £55,000 £65,000 + Long-Term Progression + Training and Development Opportunities + Office based + Growing Business + Social Events + Annual leave + Pension + MORE! Work for a highly reputable and growing electrical contractor delivering electrical maintenance and reactive works across London and the South East. Due to continued expansion and investment into the business, they re now looking to appoint an experienced Electrical Service Manager to join their office-based operations team in the Kingston Upon Thames Borough. This is an excellent opportunity for someone from an electrical engineering background who has moved into an office-based service or maintenance role and is now looking to join a business offering genuine long-term progression into senior management and eventually Head of Department level. Working closely with an established office team, you ll play a key role in ensuring the smooth coordination and delivery of engineering works across the business. This is a fast-paced operational role requiring strong technical understanding, organisation, and communication skills. Key Responsibilities Organising and coordinating engineering works Supporting engineers with technical queries and job coordination Processing and managing reactive maintenance works Scheduling and overseeing engineers in the field Working closely with the wider service team to ensure smooth delivery Supporting operational processes and service delivery standards What you'll need: Previous background as an electrical engineer/electrician is essential Strong understanding of electrical maintenance and reactive works Currently working within an office-based service/maintenance role Excellent organisational and coordination skills Experience supporting engineers and managing workflows Strong communication and problem-solving ability Why Join? Growing business with an excellent reputation Supportive management team that values staff and engineers Continued company growth and investment Genuine long-term career progression opportunities Opportunity to progress into Head of Department level This role would suit someone currently operating as a Service Manager, office based Electrical Supervisor, Service Coordinator, Electrical Maintenance Manager or Operations Coordinator who has come from the tools and understands the day-to-day challenges engineers face in the field. For a confidential discussion, apply directly or get in touch by calling Emily on (phone number removed) STARTDATE 21/07/2026

Full Time, Permanent We have an excellent opportunity for a Project Co-ordinator / Resident Liaison Officer on our Welwyn & Hatfield Planned team. This is an exciting opportunity to play a key role in the delivery of refurbishment and planned maintenance projects for housing associations and local authorities, helping us improve homes and create lasting positive impact within communities across the UK. The Role As Project Coordinator/RLO, you will be responsible for supporting the successful delivery of construction refurbishment and planned works projects from inception through to completion. Working closely with Operational and Commercial teams, you will coordinate project activities, manage project documentation, monitor progress and ensure stakeholders remain informed throughout the project lifecycle. You may also be required to visit site to support Resident Liaison Officer (RLO) duties where necessary. You'll help develop project plans, coordinate resources, manage schedules and support risk management activities to ensure projects are delivered on time, within budget and to the highest quality standards. Acting as a key point of contact for clients, subcontractors and internal teams, you'll play a vital role in maintaining strong communication and resolving issues before they impact delivery. The role also involves maintaining project management systems, producing reports, tracking project performance, managing documentation and ensuring information remains accurate and up to date at all times. You'll work collaboratively across departments to remove obstacles, improve processes and contribute to the continued growth of our Planned Works Hub. About You We're looking for a highly organised and proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities at once. You'll have excellent administrative and coordination skills, with the ability to oversee multiple trackers, manage a high volume of bookings across different clients, and ensure all project information remains accurate and up to date. A professional and friendly telephone manner is essential, as you'll regularly liaise with clients, subcontractors, residents and internal stakeholders. You'll be a strong communicator who can build effective working relationships and provide clear, timely updates to site teams and project stakeholders whenever required. Previous experience in a Project Coordinator, Project Administrator, Resident Liaison Officer or similar role is desirable, ideally within construction, planned works, property services or social housing environments. Strong organisational skills, attention to detail and the ability to manage competing deadlines are key to success in this role. You'll also be confident using Microsoft Office applications, particularly Excel, and comfortable working with project management systems and trackers. This is a fully office-based position, so we're looking for someone who enjoys working collaboratively as part of a busy team and can provide hands-on support to operational and commercial colleagues to help ensure projects are delivered efficiently and to a high standard. You must hold a full UK driving licence and have held it for a minimum of 12 months, as this role includes either a company car or a car allowance. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application.

Social Value Coordinator At Fawkes & Reece we are currently assisting a forward thinking leading regional contractor recruiting for a Social Value Coordinator to join their team. This is a fantastic opportunity to join a growing team amongst an industry leading business with exceptional expansion plans. About the role of Social Value Coordinator This Social Value Coordinator opportunity is a fantastic prospect for someone looking to expand into the Social Value sector from a public sector background. With an opportunity to work amongst the construction industry amongst an array of commercial schemes, whilst supporting the businesses commitments to social value, working alongside various education facilities and supporting back to work and local community engagement initiatives. Responsibilities for Social Value Coordinator Head up Social Value activities across the South west region, including within the Education sector, back to work initiatives and local impact volunteering schemes. Continuously push for improvement with the Social Value commitments throughout the business, across sites and the pre-construction team. Proactively train, teach and lead regarding correct protocol & business standards and expectations. Represent the business from a Social Value standpoint amongst the local community also with stakeholders, clients & subcontractors. Requirements for Social Value Coordinator Preferably previous experience within a Corporate Social Responsibility/ Community Impact orientated role Strong understanding and knowledge of Social Value legislation's and changes Effective communication and relationship building skills What we offer for a Social Value Coordinator Offering a competitive salary and package for the ideal candidate, with an incredible opportunity for professional development and exposure. If you want to hear more about this Social Value Coordinator opportunity, please apply with an up-to-date copy of your CV or contact Claire Spiers in our Southampton Office on (phone number removed).

Annual salary: up to £28,186.33 Project Co Ordinator - Admin Location: Birmingham Contract Start Date: 1 July 2026 Contract Type: Full-time, Permanent 42.5 hours per week Salary up to £28,186.33 Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role: We are looking for a motivated and organised Project Coordinator to join our dedicated team in Birmingham. In this role, you will support project delivery across operational teams, helping to ensure work is effectively planned, tracked, and delivered on time through strong coordination, accurate record keeping, and a high standard of service to residents, clients, and colleagues. Duties: Manage and maintain project records, ensuring all documentation, progress updates, and key information are accurate and up to date Schedule and coordinate works, inspections, and activities with operatives and subcontractors to support project delivery Monitor project trackers and systems to ensure milestones, deadlines, and targets are met Liaise with residents and stakeholders to arrange appointments, providing clear communication and a high standard of customer service Raise and process works orders, ensuring all job details are accurate and systems are updated accordingly Provide administrative support to project and operational teams as required Track outstanding work and follow up to ensure completion within agreed timescales Work closely with supervisors and field teams to support effective planning and resource allocation Maintain accurate project records and ensure systems are updated in real time Respond to queries from residents, clients, and colleagues, resolving issues promptly and professionally Support reporting activities, including progress updates and performance tracking Ensure all work is carried out in line with company procedures, project requirements, and health & safety standards Role Criteria: Previous experience in a Project Coordinator role or a similar administrative/coordination position GCSEs (or equivalent) in English and Maths Experience working in a fast-paced, high-volume environment with multiple priorities Strong IT skills, including experience using project management, scheduling, or job management systems Excellent organisational, time management, and communication skills A customer-focused approach with the ability to manage challenging situations professionally Good understanding of project delivery processes within repairs, maintenance, or compliance environments Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £31,110.00 Project Co Ordinator Location: Peterborough Contract Type: Full-time, Permanent 42.5 hours per week Salary up to £31,110.00 About the Role: We are looking for a motivated and organised Project Coordinator to join our dedicated team in Peterborough. In this role, you will support project delivery across operational teams, helping to ensure work is effectively planned, tracked, and delivered on time through strong coordination, accurate record keeping, and a high standard of service to residents, clients, and colleagues. Duties: Manage and maintain project records, ensuring all documentation, progress updates, and key information are accurate and up to date Schedule and coordinate works, inspections, and activities with operatives and subcontractors to support project delivery Monitor project trackers and systems to ensure milestones, deadlines, and targets are met Liaise with residents and stakeholders to arrange appointments, providing clear communication and a high standard of customer service Raise and process works orders, ensuring all job details are accurate and systems are updated accordingly Provide administrative support to project and operational teams as required Track outstanding work and follow up to ensure completion within agreed timescales Work closely with supervisors and field teams to support effective planning and resource allocation Maintain accurate project records and ensure systems are updated in real time Respond to queries from residents, clients, and colleagues, resolving issues promptly and professionally Support reporting activities, including progress updates and performance tracking Ensure all work is carried out in line with company procedures, project requirements, and health & safety standards Role Criteria: Previous experience in a Project Coordinator role or a similar administrative/coordination position GCSEs (or equivalent) in English and Maths Experience working in a fast-paced, high-volume environment with multiple priorities Strong IT skills, including experience using project management, scheduling, or job management systems Excellent organisational, time management, and communication skills A customer-focused approach with the ability to manage challenging situations professionally Good understanding of project delivery processes within repairs, maintenance, or compliance environments Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

The Company Our client is a nationally recognised and respected provider of repairs and maintenance services, delivering essential maintenance and property services across the social housing sector. With over 40 years of industry experience, the organisation has built a strong reputation as a trusted partner to housing associations, local authorities, and other public sector bodies. Its service offering includes Planned Maintenance, Responsive Repairs, Decarbonisation, Voids Refurbishment, Property Compliance Services, Capital Works, and Asset Improvement Programmes. The Role As a Senior Repairs Coordinator, you'll play a vital role in delivering an outstanding repairs service to residents across a diverse housing portfolio. Working within a fast-paced environment, you'll ensure maintenance works are planned efficiently, customer expectations are managed effectively, and contractual performance targets are consistently achieved. Working within a busy repairs team, you will act as the main point of contact between residents, clients, supervisors, and operatives, coordinating repair appointments from initial request through to completion. Your role will involve carefully planning engineers' workloads, responding to changing priorities throughout the day, and ensuring customers are kept fully informed at every stage of the repair process. Roles & Responsibilities Oversee responsive repair requests from initial logging through to successful completion. Schedule and allocate repairs based on location, trade, priority, availability, and operative skillset. Coordinate emergency, urgent, and routine repairs in line with contractual response times and KPIs. Monitor, adjust, and optimise operative diaries to maximise productivity and minimise downtime. Reallocate work and resources as priorities, workloads, and operational demands change. Provide operatives with accurate job details, instructions, documentation, materials, and access requirements. Act as the primary point of contact for residents, keeping them informed of appointments, delays, cancellations, and repair progress. Respond to enquiries, manage customer expectations, and handle complaints professionally, escalating where required. Raise, process, and maintain accurate works orders and repair records using the repairs management system. Monitor live and outstanding jobs, ensuring repairs progress as planned and are completed within agreed timescales. Coordinate follow-on works, additional appointments, specialist subcontractors, and associated resources as required. Liaise closely with Supervisors and operational teams regarding workloads, productivity, performance, and resource planning. Monitor performance against KPIs, SLAs, company procedures, and contractual requirements, producing reports where necessary. Escalate overdue repairs, vulnerable resident cases, and other high-priority issues promptly and appropriately. Build strong relationships with colleagues, clients, and stakeholders, contributing to operational meetings, service improvements, and overall contract performance. The Ideal Candidate Previous experience in repairs scheduling, planning, or coordination within social housing, property maintenance, facilities management, or a similar environment. Strong organisational, workload management, and problem-solving skills. Experience working to KPIs and service level agreements. Excellent customer service, communication, and stakeholder management skills. Ability to manage multiple priorities effectively in a fast-paced environment. Experience using repairs management, scheduling, or workforce planning systems. Confident liaising with tenants, operatives, subcontractors, and clients. Proficient in Microsoft Office and general administrative systems. This is an excellent opportunity to join a well-established and growing organisation that genuinely invests in its people. You'll be joining a supportive, high-performing team where your contribution is valued and where clear progression routes into supervisory, operational management, and leadership positions are available.

Safeguarding and Support Coordinator Location: Didsbury, Manchester Salary 42,084 Full time 35 hours per week Fixed term contract 18 months About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. About the role This Safeguarding and Support Coordinator is a specialist role responsible for coordinating and leading Southway's response to safeguarding concerns and support case planning. Working across the organisation, you will provide expert guidance on safeguarding, vulnerability, hoarding and self-neglect, helping to ensure tenants can live safely, independently and sustainably in their homes. You will manage complex and high-risk cases, work closely with statutory and community partners, and act as Southway's safeguarding lead in a range of multi-agency settings. The role will also support service development by embedding trauma-informed and strengths-based approaches across Housing Management and Support services and support continuous improvement through training, quality assurance and learning from casework. What you will be doing Coordinate, triage and manage safeguarding concerns, providing specialist advice and guidance across the organisation. Assess and oversee complex or high-risk safeguarding cases, ensuring timely intervention and effective risk management. Work with local authorities, health services, support agencies and community partners to secure positive outcomes for tenants. Lead and represent Southway at safeguarding, multi-agency and risk-management meetings. Deliver safeguarding training and support colleagues to embed trauma-informed and strengths-based practice. Assess and manage hoarding and self-neglect cases, carrying out home visits and developing action plans that support tenancy sustainment. Produce reports, performance information and case studies. Support responses to complaints, MP and Councillor enquiries, and Housing Ombudsman investigations, ensuring learning is captured and implemented. About you We are looking for a compassionate and resilient professional with experience of working with adults with care and support needs, children or families living in social housing, community safety, health or social care environments. You will have a strong understanding of safeguarding practice and be confident assessing and managing risk, making sound decisions and leading complex casework. You will be skilled at building relationships with tenants, colleagues and partner agencies, and able to influence, challenge and collaborate to achieve the best outcomes. You will be highly organised, able to manage competing priorities and maintain accurate case records. Experience of delivering training, working in multi-agency settings and supporting service improvement would be advantageous. Most importantly, you will share our values and be committed to delivering a high-quality, customer-focused service that promotes safety, wellbeing and independence. In return, we offer a 35-hour working week, a competitive salary, an excellent contributory pension scheme, and 25 days' annual leave, increasing to 30 days over time. You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive. Closing Date: Monday 27 July Interview Date: Wednesday 5 August For an informal discussion please contact Claire Davies, on (phone number removed), or e-mail . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

You've probably been told admin is behind-the-scenes. This team thinks differently. THE EXPAND This isn't a job where you disappear into spreadsheets. You'll be the first face visitors see. You'll manage the office rhythm; from petty cash to courier logistics, from setting up monthly team meetings to keeping the kitchen stocked and the space sharp. But the role goes deeper: you'll help build the systems and procedures that will scale as the business grows, and you'll own their team events and support their marketing with social media and creative work. Your bosses want someone comfortable moving between strategic thinking and tactical execution, someone who sees inefficiency and fixes it. The team is close, professional but genuinely social; monthly beers and pizza, annual events where people actually show up because they want to, and they're explicit: personality fit matters more than a perfect CV. BENEFITS You'll work somewhere that trusts you to own your space. Which means no micromanagement, no being watched. Which means real autonomy and the chance to shape how things run from day one. You'll have input on systems and processes as the business develops, so your ideas actually land. Which means you're not just executing someone else's vision; you're building something. You'll also join a team that values balance; 25 days holiday plus your birthday off, Scottish Widows pension, life assurance, GP access. Which means the business is thinking about your whole life, not just the hours you're in the office. THE HONEST DETAIL This role is office-based, five days a week. There's no work-from-home option. The team needs someone present, visible, holding the space together. That's non-negotiable for them, and fair to flag upfront. THE COMPANY Our client is a construction business in the pre-construction and fit-out space. They work with contractors and clients on complex projects, and they're at the stage where culture and systems matter as much as delivery. They're growing deliberately, not frantically. REQUIREMENTS One or more years in office management, administration, or coordination. Basic competence with social media, marketing tools, or design software (InDesign, Canva, etc.) is a bonus, not essential. Genuine interest in how systems work and a willingness to help build them. THE ASK If this sounds like your kind of place, get in touch with Colleen Murray: method . Tell her what draws you to it, no formal application needed yet, just a conversation. We're quality over quantity, which means we only want to hear from people who actually see themselves here.

2fawcett Recruitment are recruiting for a Social Value & Business Development Coordinator 2fawcett Recruitment are delighted to be recruiting for an exciting opportunity with a growing and forward-thinking organisation based in Oldham. This is an excellent opportunity for an enthusiastic and organised individual who is passionate about creating positive community impact while also supporting business growth. This varied position combines Social Value delivery with Business Development, making it ideal for someone who enjoys building relationships, managing multiple projects, engaging with local communities, and identifying opportunities to develop new partnerships. If you thrive in a people-focused environment and enjoy making a genuine difference whilst contributing to commercial success, we'd love to hear from you. The Role As the Social Value & Business Development Coordinator, you will be responsible for planning, coordinating and delivering social value initiatives across multiple projects whilst supporting the business in developing new client relationships and identifying growth opportunities. Working closely with internal teams, clients, schools, charities, local authorities and community organisations, you will ensure social value commitments are achieved whilst promoting the organisation's services within the marketplace. Key Responsibilities - Social Value Coordinate and deliver social value commitments across multiple live projects. Develop and implement Social Value Action Plans in line with client and contractual requirements. Build and maintain strong relationships with schools, colleges, charities, community groups and local stakeholders. Organise and deliver community engagement activities including careers events, employability workshops, educational sessions and volunteering initiatives. Identify opportunities to maximise community benefit across projects. Work closely with operational teams to ensure social value targets are achieved. Collect, monitor and report social value data and outcomes using relevant reporting systems. Produce reports demonstrating measurable community impact. Ensure all social value activities remain compliant with contractual obligations. Business Development Support the Business Development team in identifying and developing new opportunities. Build relationships with existing and prospective clients across the region. Attend networking events, exhibitions and industry meetings to promote the business. Develop partnerships with local organisations and supply chain partners. Assist with tender submissions, PQQs and bid documentation, particularly around social value content. Research upcoming projects and identify potential opportunities. Promote the company's social value offering as part of client engagement activities. Help generate new business leads and contribute towards company growth objectives. About You We are looking for someone who is confident, personable and highly organised, with the ability to build relationships with people at all levels. You'll enjoy working across multiple projects and have a genuine passion for delivering positive social impact whilst recognising the commercial importance of developing strong client relationships. Experience & Skills Required Previous experience within a Social Value, Community Engagement, CSR, Project Coordination or Stakeholder Engagement role. Experience working with multiple projects simultaneously and managing competing priorities. Strong stakeholder management and relationship-building skills. Experience working with schools, charities, community groups or local authorities would be advantageous. Confident communicator with excellent presentation skills. Strong administration and organisational abilities. Ability to produce reports and analyse data. Commercial awareness with an interest in business development. Proficient in Microsoft Office. Full UK Driving Licence and willingness to travel when required. Personal Attributes Passionate about creating positive community impact. Confident networker with excellent interpersonal skills. Self-motivated and proactive. Professional and approachable. Strong attention to detail. Able to work independently and collaboratively. Solution-focused with excellent problem-solving skills. Highly organised with excellent time management. What's on Offer Permanent, full-time position Competitive salary Opportunity to play a key role in both community engagement and business growth Supportive and collaborative working environment Ongoing training and professional development Career progression opportunities Company events and networking opportunities This opportunity would suit candidates with experience as a Social Value Coordinator, Social Value Officer, Community Engagement Officer, CSR Coordinator, Stakeholder Engagement Coordinator, Community Partnerships Manager, Project Coordinator or someone with a blend of Social Value and Business Development experience looking to take the next step in their career. The ideal profile would include experience managing multiple projects, engaging with schools, charities and stakeholders, delivering measurable community initiatives, and building strong commercial relationships.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. CBRE GWS - Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Job Title: WORKPLACE EXPERIENCE HOST Role Summary: Collaborating within the Workplace team, the Experience Host is to embody and deliver our 5-star experience with energy, passion and presence to all staff & guests onsite. This important position sets the tone of the flow of the reception experience by creating the first human touchpoint impression with consistent, joyous and courteous moments, being responsible to support and coordinate activities related to delivery of workplace experience services for clients, where offered, including administrative support. Services may be directly performed by the company, or third-party service providers in collaboration with this position. Key Responsibilities: Provide an exceptional guest experience to all clients, customers, colleagues and guests. A purposeful personalisation when serving guests is where the magic happens. To portray a friendly, professional and courteous demeanour at all times, using open and appropriate body language. Ensure that visitor and client arrivals are communicated to relevant personnel and that visitors are met in line with warm welcome. This includes offering toilet facilities and offering to take any coat/bags (See Pillars of Excellence guideline). Have total ownership of the reception foyer and the surroundings areas to ensure the best first impression and work experience. Ensure visitors are kept informed of any delays. Maintain company culture: Uphold professional atmosphere in reception area. Assist the Workplace Team and CBRE community with general administrative support. Assist with on-boarding process - including new employee orientation and welcoming procedures. First day orientation management. Help manage community requests, complaints and queries regarding Workplace services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Complete weekly diary duties. Ensure cleanliness: Maintain clean, professional, and inviting front-of-house areas by working with onsite cleaning team. To communicate regularly with the Workplace Coordinator and Facilities Manager with any new and important issues that may arise. Site Specific Responsibilities: Direct visitors: Guide employees and guests to their desired destinations within the premises Provide visitor WI-FI access and getting set up assistance. Arrange for First Aider attendance in the event of an accident/incident. Escalate to CBRE management team and notify client. Management of unannounced visits by Regulator or Government body (e.g. Police, EHO, Fire Brigade). Management of 3rd parties serving of legal documents to the building. Ensuring site BCP procedures are understood and can be carried out at short notice. Working closely with Elekta HR team to ensure that all telephony directories are compiled and up to date. Internal and External Calls: Respond to phone enquiries promptly and professionally and ensure no personal information is gathered. Remaining calm and in 'control in' in the event of personnel / Visitors becoming agitated and frustrated. Creating access passes for visitors and issuing temporary access passes for Elekta staff (if forgotten) and working with the onsite security team to ensure data is captured correctly allowing for accurate reporting. Travel Support, Assist visitors with travel information and arrangements. Booking of Hire Vehicles and Taxis. Checking Executive Briefing Centre (EBC) at the start of each day and ensure any observations / issues are logged to the CBRE team. Elekta EBC manager to be notified. Assisting with conducting Cornerstone Floor Checks and Meeting Room Conditions. Administrative support and supplier management. Managing of incoming and outgoing post duties. Escalate any breaches in security or access protocols to the appropriate manager and Security team as soon as reasonably practical to do so. Experience Required: Communication Skills - Have excellent time management and communication skills (verbal and written). Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Strategic and Interpersonal Skills - Ability to solve problems and deal with a variety of options in complex situations. Display excellent personal presentation and interpersonal skills. IT Skills - Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, SharePoint, Outlook etc. Comfortable with and embracing of new technologies and digital tools, such as Apps, databases, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Results oriented - Ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - Develop strong customer relationships by listening to and satisfying customer needs. Proactively dealing with guest requests in an efficient, friendly and timely manner, ensuring all business requirements are dealt with promptly and professionally. Be able to offer a warm and professional welcome to all guests, ensuring they feel valued from the moment they arrive. Qualifications / Experience / Professional Memberships: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Experience in facilities management and/or dealing with suppliers/contractors beneficial.

Customer Experience Manager Social Housing/Property Services Salary: Circa 40,000 - 45,000 DOE + benefits Location: North West (Regional role with occasional travel) Full-time, Permanent We are working with a well-established organisation within the property services sector to recruit a Customer Experience Manager to lead the day-to-day delivery of customer service across a regional operation. This is a fantastic opportunity for a proactive, people-focused manager who is passionate about improving the customer journey, supporting residents, driving service standards and leading a high-performing team. The Role As Customer Experience Manager, you will be responsible for leading a regional Customer Experience Team, ensuring customers receive a professional, responsive and consistent service at every stage of their journey. You will work closely with senior operational leaders, housing provider stakeholders and internal teams to ensure customer service activity is aligned with contract requirements, regional priorities and wider business objectives. This role would suit someone who can balance operational delivery with people leadership, someone confident managing complaints, improving processes, coaching colleagues and using feedback to drive continuous improvement. Key Responsibilities Lead, support and develop a team of Customer Experience Coordinators. Manage the day-to-day operations of the regional customer experience function. Oversee customer interactions, complaints, feedback and escalations, ensuring issues are resolved promptly and professionally. Support effective resource planning across the team, ensuring workloads are managed and priorities are met. Work closely with operational teams to ensure customer-related tasks and actions are completed efficiently. Build strong working relationships with housing provider stakeholders, customers, colleagues and wider regional teams. Support delivery of customer service initiatives, customer strategy activity and customer feedback processes. Gather and review performance information, customer insight and feedback to identify opportunities for service improvement. Attend customer and client meetings, both formal and informal, ensuring policies and procedures are followed. Promote a customer-first culture across the team and wider region. Support social value and community engagement activities where required. Ensure health and safety responsibilities are managed appropriately, including lone working requirements. Maintain high standards of confidentiality, GDPR compliance and professional conduct. About You You will ideally have experience within social housing, repairs and maintenance, property services, facilities management, construction, public sector services or another customer-led operational environment. Essential Experience Previous experience in customer service management or a similar leadership role. Experience managing, coaching or supporting a customer service team. Strong complaint handling and escalation management experience. Excellent communication and stakeholder management skills. Ability to influence, build relationships and work collaboratively across teams. Strong organisational skills with the ability to prioritise competing deadlines. Experience using customer systems, CRM platforms or feedback tools. Good problem-solving, reporting and analytical skills. A proactive, solution-focused and customer-first approach. Strong IT skills, including Microsoft Word, Excel, PowerPoint and Outlook. Desirable Experience Experience working within social housing, repairs and maintenance or property services. Knowledge of customer service standards within a regulated or resident-focused environment. Experience working with housing associations, local authorities or client-side stakeholders. Evidence of ongoing professional development. If you love engaging people and motivated by improving outcomes for customers, we would love to hear from you. Apply Now To apply, please send your CV or call Jess on (phone number removed). Social Housing, Property Services, Manager, Customer Experience Manager, North West

Social Value Coordinator North Lanarkshire Full-Time Permanent Office-Based We're recruiting for a Social Value Coordinator to join a major infrastructure contract in North Lanarkshire. This is an office-based position, ideal for someone with experience in social value, community engagement or CSR who enjoys working with a variety of stakeholders and delivering projects that benefit local communities. The Role Based in the North Lanarkshire office, you'll lead the coordination of social value activities across the contract, ensuring commitments are delivered and opportunities are created for local people, businesses and communities. Working closely with internal teams, local authorities, education providers and supply chain partners, you'll help deliver employment initiatives, apprenticeships, training programmes and community engagement activities while monitoring and reporting on their impact. Key Responsibilities Coordinate and deliver the contract's social value commitments. Build relationships with local authorities, schools, colleges, community groups and supply chain partners. Support employment, apprenticeship, training and community initiatives. Act as the main contact for social value enquiries and stakeholder engagement. Monitor performance and produce reports against contract KPIs. Work with internal teams to ensure social value is embedded across the contract. Support suppliers in delivering their own social value commitments. Produce case studies and support award submissions. Ensure activities meet contractual and reporting requirements. About You You'll ideally have experience in social value, community engagement, corporate social responsibility, employability or stakeholder engagement. You'll also have: Excellent communication and relationship-building skills. Strong organisational and project coordination abilities. Experience managing multiple priorities. The ability to monitor outcomes and produce meaningful reports. Experience working with public sector organisations or within community development or employment and skills programmes. Knowledge of social value frameworks such as the National TOMs Framework is advantageous. Experience within construction, engineering or infrastructure would be beneficial but isn't essential. If you're looking for an office-based role where you can make a real contribution while working with a wide range of stakeholders, we'd like to hear from you. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.

Housing & Tenancy Support Coordinator Location: Poole Salary : £13,988 per annum Vacancy Type: Permanent, Part Time (20 hours per week) Are you passionate about supporting people to live independently and thrive in their homes? We re looking for a dedicated and proactive Housing & Tenancy Support Coordinator (known internally as Intensive Housing Management Coordinator) to join our Supported Living team. In this rewarding role, you ll play a vital part in creating safe, well-managed environments where customers particularly young people and individuals with disabilities can build independence and feel truly at home. You ll deliver high-quality housing management and frontline support services across our supported living schemes. You ll be at the heart of our services ensuring buildings are safe and well maintained, customer outcomes are front of mind, and individuals are supported to sustain their tenancies and reach their full potential. What You ll Be Doing Deliver day-to-day housing and building management across supported living schemes Carry out vital health & safety and compliance checks, including fire safety Support customers to maintain tenancies, build independence, and achieve positive outcomes Manage rent accounts, including income collection, direct debits, and supporting benefit claims Respond to customer queries, feedback, and complaints with a focus on excellent service Complete assessments, sign-ups, and tenancy processes for new and existing customers Work collaboratively with customers and partner agencies to develop housing plans and risk assessments Build strong partnerships with external stakeholders, including health, social care, and community organisations Identify and manage risks, including safeguarding concerns, ensuring compliance with all relevant policies Play a key role in maintaining occupancy levels and promoting available homes Participate in an out-of-hours on-call rota What We re Looking For We re looking for someone who is both compassionate and driven, with a commitment to delivering excellent services. Your experience and knowledge: Experience working in housing, ideally with vulnerable adults or supported living services Understanding of housing processes, benefits, and tenancy management Strong IT, numeracy, and administrative skills Your skills and attributes: A motivated self-starter who can manage their own workload effectively Excellent communication and interpersonal skills, able to adapt to different audiences Strong problem-solving skills with a practical, solution-focused mindset Passion for customer-focused services and co-production Ability to build effective relationships with colleagues, customers, and external partners Willingness to participate in an on-call rota Appointment to this role will be subject to a satisfactory references, a satisfactory DBS, and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.

Position: Bid Writer Contract Type: Permanent Salary: Competitive, flexible depending on experience + Discretionary Bonus Scheme Location: Havering Hours: Monday to Friday, 08:00 - 17:00 Are you an organised and motivated Bid Writer ready to join a growing and successful business working across the construction and public sector markets. If you have experience compiling bids and tenders and are looking to join a supportive, close-knit team where your contribution is genuinely valued, we'd love to hear from you. What you'll be doing: Writing and completing bid and tender applications Preparing submissions Completing Pre-Qualification Questionnaires (PQQs) Working closely with an established and friendly bid team Supporting the Bid Manager with ongoing tender activities Managing multiple deadlines while ensuring high-quality submissions Working independently and collaboratively to secure new business opportunities What we're looking for: Previous experience in a Bid Writer, Bid Coordinator or similar tender-focused role Strong written communication and organisational skills Experience compiling and managing bid submissions Good IT skills and attention to detail Ideally from a construction, social housing background A good understanding of the industry without requiring a highly technical background The ability to contribute your skills immanently Why join this business? Supportive, family-style culture Collaborative environment Owner-managed business with strong leadership and team values Growing organisation Successful track record delivering projects Established client base Benefits: 20 days holiday plus bank holidays Holiday entitlement increases with length of service Standard pension scheme Discretionary performance-related bonus On-site parking Friendly and supportive team environment This role was created as part of the company's continued growth and offers an excellent opportunity to join a stable and expanding business. If you're an experienced Bid Writer looking for your next challenge, we'd love to hear from you. Please contact Denise and Isabelle on (phone number removed) / Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.