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senior lettings consultant
Thrive Group
Senior Lettings Negotiator
Thrive Group Trowbridge, Wiltshire
Thrive Trowbridge are delighted to be working with our established and market leading client who urgently require a Senior Lettings Negotiator to join their busy team near Radstock. What you will be doing: In this key role, your duties will include the following : Key Responsibilities : Dealing with a range of individuals including landlords, tenants as well as internal departments in person / via email Marketing new properties and carrying out valuations to grow the portfolio Processing new applicant details including referencing Responsibility for arranging and conducting viewings Updating the CRM system What you will need to succeed: Experience in a similar role is essential ARLA Level 3 or equivalent Strong administration and IT skills including MS Office (word/outlook and excel) First rate customer service and problem solving skills Due to the nature of the role, your own transport is essential What you will receive in return : Salary to £34,000 DOE Monday to Friday plus alternate Saturday mornings (time off in lieu given) Immediate start available! Excellent benefits package including career development and support with professional qualifications If this role of Senior Lettings Negotiator sounds of interest and you would like to be considered, please contact Sarah at Thrive Trowbridge on (phone number removed) or email (url removed) Thrive Group are acting as an employment agency in relationship to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. PRMSTH
13/04/2026
Full time
Thrive Trowbridge are delighted to be working with our established and market leading client who urgently require a Senior Lettings Negotiator to join their busy team near Radstock. What you will be doing: In this key role, your duties will include the following : Key Responsibilities : Dealing with a range of individuals including landlords, tenants as well as internal departments in person / via email Marketing new properties and carrying out valuations to grow the portfolio Processing new applicant details including referencing Responsibility for arranging and conducting viewings Updating the CRM system What you will need to succeed: Experience in a similar role is essential ARLA Level 3 or equivalent Strong administration and IT skills including MS Office (word/outlook and excel) First rate customer service and problem solving skills Due to the nature of the role, your own transport is essential What you will receive in return : Salary to £34,000 DOE Monday to Friday plus alternate Saturday mornings (time off in lieu given) Immediate start available! Excellent benefits package including career development and support with professional qualifications If this role of Senior Lettings Negotiator sounds of interest and you would like to be considered, please contact Sarah at Thrive Trowbridge on (phone number removed) or email (url removed) Thrive Group are acting as an employment agency in relationship to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. PRMSTH
Hays Construction and Property
Asset Manager - Client side
Hays Construction and Property City, Manchester
Client side opportunity for an Asset Manager to join a UK property investment and development company. They focus on delivering long-term value through the acquisition, development, and active management of property assets. With a strong presence in the commercial property sector, the business has particular expertise in industrial and logistics property, alongside interests in office, retail, leisure, land, and selected residential opportunities. Their approach is driven by a clear commitment to identifying potential, enhancing asset performance, and creating sustainable growth across the portfolio. As an owner, investor, and developer, they adopt a hands-on strategy at every stage of the property lifecycle. From acquisition and refurbishment through to asset management, leasing, and disposal, the company works to unlock value and deliver well-positioned property solutions for occupiers and stakeholders alike. Their portfolio reflects a diverse and carefully managed mix of assets, supported by an entrepreneurial mindset and a long-term investment outlook. By combining market insight with practical delivery. Role Purpose The Asset Manager is responsible for driving the performance of the UK commercial property portfolio through proactive business plan delivery, leasing activity, tenant engagement, value-enhancing initiatives, and hold / sell analysis. The role will work closely with investment, finance, property management, and external advisers to maximise income, value, and return across the portfolio. Key Responsibilities Portfolio and Asset Performance Manage a portfolio of UK commercial property assets in line with approved asset business plans. Monitor income, occupancy, WAULT, covenant strength, lease events, and operating performance. Identify and execute opportunities to enhance asset value, reduce risk, and improve income sustainability. Prepare regular asset performance reports for internal stakeholders, lenders, and investors where required. Leasing and Tenant Management Lead leasing strategy across relevant assets, including lettings, renewals, regears, surrenders, and rent reviews. Work with leasing agents to market vacant space and secure new occupiers. Review heads of terms and instruct legal advisers through to completion. Build strong tenant relationships and respond to occupational issues in a commercial and pragmatic manner. Monitor arrears, tenant performance, and covenant risk in collaboration with property management and finance teams. Business Planning Prepare and maintain detailed asset business plans, budgets, and hold / sell recommendations. Undertake financial analysis of leasing options, capex projects, redevelopment opportunities, and disposal scenarios. Track delivery against business plan objectives and recommend corrective action where needed. Support annual budget and forecasting processes with finance and property management teams. Capital Projects and Value-Add Initiatives Identify and oversee asset management initiatives such as refurbishments, ESG upgrades, repositioning, reconfiguration, and redevelopment opportunities. Work with project managers, surveyors, and consultants to deliver capex initiatives on time and within budget. Assess project feasibility and monitor return on investment. Acquisitions and Disposals Support underwriting, due diligence, and transition of new acquisitions into the portfolio. Assist in preparing assets for sale, including data room materials, business plans, and adviser coordination. Contribute to disposal strategy and execution. Asset Manager Stakeholder and Adviser Management Manage external agents, surveyors, legal advisers, managing agents, and consultants. Collaborate with internal investment, finance, ESG, and property management teams. Prepare papers, presentations, and recommendations for investment committees and senior management. ESG and Risk Management Support implementation of ESG initiatives across the portfolio. Monitor key operational, leasing, compliance, and market risks affecting each asset. Ensure asset strategies reflect relevant statutory, environmental, and occupier considerations. Person Specification Experience Relevant asset management experience within UK commercial property. Experience managing landlord-owned office, industrial, logistics, retail, or mixed-use assets. Proven track record of delivering leasing transactions and asset management initiatives. Experience producing business plans and financial analysis for investment assets. Familiarity with acquisition and disposal processes preferred. Qualifications Degree in Real Estate, Property MRICS Skills and Knowledge Strong understanding of the UK commercial property market. Good knowledge of landlord and tenant matters, leasing structures, rent reviews, lease renewals, and property valuation drivers. Strong financial modelling and cash flow analysis skills. Proficient in Excel and property software. Strong report writing and presentation skills. Able to analyse complex issues and make commercially sound recommendations. Personal Attributes Commercially astute and entrepreneurial. Strong negotiation and stakeholder management skills. Proactive and results-oriented. Highly organised with strong attention to detail. Confident in working independently and as part of a team. Benefits Pension Car allowance Private medical insurance Bonus scheme 25 days annual leave + bank holidays 24/7 Gym Access Fantastic opportunity with career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
31/03/2026
Full time
Client side opportunity for an Asset Manager to join a UK property investment and development company. They focus on delivering long-term value through the acquisition, development, and active management of property assets. With a strong presence in the commercial property sector, the business has particular expertise in industrial and logistics property, alongside interests in office, retail, leisure, land, and selected residential opportunities. Their approach is driven by a clear commitment to identifying potential, enhancing asset performance, and creating sustainable growth across the portfolio. As an owner, investor, and developer, they adopt a hands-on strategy at every stage of the property lifecycle. From acquisition and refurbishment through to asset management, leasing, and disposal, the company works to unlock value and deliver well-positioned property solutions for occupiers and stakeholders alike. Their portfolio reflects a diverse and carefully managed mix of assets, supported by an entrepreneurial mindset and a long-term investment outlook. By combining market insight with practical delivery. Role Purpose The Asset Manager is responsible for driving the performance of the UK commercial property portfolio through proactive business plan delivery, leasing activity, tenant engagement, value-enhancing initiatives, and hold / sell analysis. The role will work closely with investment, finance, property management, and external advisers to maximise income, value, and return across the portfolio. Key Responsibilities Portfolio and Asset Performance Manage a portfolio of UK commercial property assets in line with approved asset business plans. Monitor income, occupancy, WAULT, covenant strength, lease events, and operating performance. Identify and execute opportunities to enhance asset value, reduce risk, and improve income sustainability. Prepare regular asset performance reports for internal stakeholders, lenders, and investors where required. Leasing and Tenant Management Lead leasing strategy across relevant assets, including lettings, renewals, regears, surrenders, and rent reviews. Work with leasing agents to market vacant space and secure new occupiers. Review heads of terms and instruct legal advisers through to completion. Build strong tenant relationships and respond to occupational issues in a commercial and pragmatic manner. Monitor arrears, tenant performance, and covenant risk in collaboration with property management and finance teams. Business Planning Prepare and maintain detailed asset business plans, budgets, and hold / sell recommendations. Undertake financial analysis of leasing options, capex projects, redevelopment opportunities, and disposal scenarios. Track delivery against business plan objectives and recommend corrective action where needed. Support annual budget and forecasting processes with finance and property management teams. Capital Projects and Value-Add Initiatives Identify and oversee asset management initiatives such as refurbishments, ESG upgrades, repositioning, reconfiguration, and redevelopment opportunities. Work with project managers, surveyors, and consultants to deliver capex initiatives on time and within budget. Assess project feasibility and monitor return on investment. Acquisitions and Disposals Support underwriting, due diligence, and transition of new acquisitions into the portfolio. Assist in preparing assets for sale, including data room materials, business plans, and adviser coordination. Contribute to disposal strategy and execution. Asset Manager Stakeholder and Adviser Management Manage external agents, surveyors, legal advisers, managing agents, and consultants. Collaborate with internal investment, finance, ESG, and property management teams. Prepare papers, presentations, and recommendations for investment committees and senior management. ESG and Risk Management Support implementation of ESG initiatives across the portfolio. Monitor key operational, leasing, compliance, and market risks affecting each asset. Ensure asset strategies reflect relevant statutory, environmental, and occupier considerations. Person Specification Experience Relevant asset management experience within UK commercial property. Experience managing landlord-owned office, industrial, logistics, retail, or mixed-use assets. Proven track record of delivering leasing transactions and asset management initiatives. Experience producing business plans and financial analysis for investment assets. Familiarity with acquisition and disposal processes preferred. Qualifications Degree in Real Estate, Property MRICS Skills and Knowledge Strong understanding of the UK commercial property market. Good knowledge of landlord and tenant matters, leasing structures, rent reviews, lease renewals, and property valuation drivers. Strong financial modelling and cash flow analysis skills. Proficient in Excel and property software. Strong report writing and presentation skills. Able to analyse complex issues and make commercially sound recommendations. Personal Attributes Commercially astute and entrepreneurial. Strong negotiation and stakeholder management skills. Proactive and results-oriented. Highly organised with strong attention to detail. Confident in working independently and as part of a team. Benefits Pension Car allowance Private medical insurance Bonus scheme 25 days annual leave + bank holidays 24/7 Gym Access Fantastic opportunity with career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Integro Partners
Leasing Associate
Integro Partners City, Birmingham
Lettings £30,000 Birmingham Monday to Friday A leading property management business, is seeking a passionate and driven Senior Leasing Consultant to join their team in Birmingham. This is a permanent role with a competitive salary As the Leasing Consultant, you will play a pivotal role in overseeing the day-to-day leasing operations of one of Birmingham's most prestigious Build to Rent developments. This luxury scheme is renowned for its exceptional resident experience and operational excellence, and you will have the opportunity to contribute to its continued success. Become a key part of a well-structured team environment where leasing performance, resident satisfaction, and commercial awareness are equally valued. Highlights of the Role: Lead the onsite leasing function Contribute to pricing Deliver a consistent, exceptional customer experience from enquiry to move-in Preferred Requirements: Working knowledge of residential lettings and conducting viewings Experience negotiating rental offers and managing applicant progression Strong organizational skills and the ability to manage multiple priorities A collaborative approach when working within a site-based team Preferred Qualifications: Demonstrable experience in a similar leasing or property management role Proficiency in Microsoft Office, including Excel, Outlook, and Word A passion for delivering exceptional customer service and resident experience Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
31/03/2026
Full time
Lettings £30,000 Birmingham Monday to Friday A leading property management business, is seeking a passionate and driven Senior Leasing Consultant to join their team in Birmingham. This is a permanent role with a competitive salary As the Leasing Consultant, you will play a pivotal role in overseeing the day-to-day leasing operations of one of Birmingham's most prestigious Build to Rent developments. This luxury scheme is renowned for its exceptional resident experience and operational excellence, and you will have the opportunity to contribute to its continued success. Become a key part of a well-structured team environment where leasing performance, resident satisfaction, and commercial awareness are equally valued. Highlights of the Role: Lead the onsite leasing function Contribute to pricing Deliver a consistent, exceptional customer experience from enquiry to move-in Preferred Requirements: Working knowledge of residential lettings and conducting viewings Experience negotiating rental offers and managing applicant progression Strong organizational skills and the ability to manage multiple priorities A collaborative approach when working within a site-based team Preferred Qualifications: Demonstrable experience in a similar leasing or property management role Proficiency in Microsoft Office, including Excel, Outlook, and Word A passion for delivering exceptional customer service and resident experience Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Marmion
Lettings Manager
Marmion Beckwithshaw, Yorkshire
Lettings Manager Based in Harrogate with travel to surrounding areas & Leeds £40,000 - £50,000 per annum , dependent on experience 25 Days Holiday + Bank Holidays Are you an experienced Lettings professional searching for a new challenge? Do you want to join a growing independent agency with exciting plans for expansion through acquisition? We are working with a forward-thinking independent lettings agency in Harrogate who are seeking a Lettings Manager to play a key role in their ambitious growth plans. This is an excellent opportunity for someone with proven lettings experience who thrives in a hands-on role and wants to be part of a business on an upward trajectory. You will be responsible for driving portfolio growth, managing the day-to-day lettings operations, and leading a small but dedicated team. The successful candidate will be commercially minded, customer-focused , and happy to roll up their sleeves when needed. Your key responsibilities will include: Portfolio Growth & Business Development : Identify opportunities and proactively grow the lettings portfolio through targeted marketing, networking, referrals, and landlord acquisition. Valuations & Instructions : Attend and conduct professional lettings valuations and convert appraisals into new instructions through effective relationship building. Lettings Process Management : Manage enquiries, arrange and carry out viewings, negotiate offers and ensure tenancy agreements, referencing and move-ins are processed efficiently and compliantly, whilst maintaining strong landlord and tenant communication. Lease Renewals & Rent Reviews: Keep up to date with local market trends and advise landlords accurately, proactively manage tenancy renewals, negotiate rent increases and ensure landlords receive a strong return on investment. Management & Leadership: Lead, motivate and develop a small lettings team, ensuring high performance and exceptional customer service, in-line with business targets. Compliance: Ensure all lettings activities are carried out in line with current legislation and industry best practice, maintaining high standards of professionalism. Operational Support: As part of a small but growing business, you will occasionally assist with other areas when needed (e.g. covering during annual leave or during busy periods). SKILLS & EXPERIENCE Proven experience within residential lettings, ideally at Manager, Assistant Manager or Senior Negotiator level. ARLA qualified (Level 3) or willing to obtain within 2 years. Strong track record in handling valuations, winning new instructions and growing portfolios. Confident leader with the ability to motivate and support a team through ongoing training and mentorship. Commercially aware with a drive to increase revenue and expand market share. Exceptional communication and interpersonal skills, able to build rapport with a wide range of stakeholders. Thorough understanding of lettings legislation, compliance and industry regulations . Flexible and proactive with a willingness to "roll your sleeves up" to support across areas of the business when required. Comfortable using lettings CRM systems and digital tools to streamline processes. This is a fantastic opportunity to join a small but growing lettings agency with significant plans for growth. If you are an experienced Lettings Manager, Assistant Lettings Manager or Senior Negotiator with a desire to join a business at a critical stage of growth which can offer a clear scope of progression as the business expands, please apply today by submitting your CV. If you would like to discuss this opportunity further, please contact Matt Pallister directly on (url removed) (phone number removed). Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand at the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.
26/08/2025
Full time
Lettings Manager Based in Harrogate with travel to surrounding areas & Leeds £40,000 - £50,000 per annum , dependent on experience 25 Days Holiday + Bank Holidays Are you an experienced Lettings professional searching for a new challenge? Do you want to join a growing independent agency with exciting plans for expansion through acquisition? We are working with a forward-thinking independent lettings agency in Harrogate who are seeking a Lettings Manager to play a key role in their ambitious growth plans. This is an excellent opportunity for someone with proven lettings experience who thrives in a hands-on role and wants to be part of a business on an upward trajectory. You will be responsible for driving portfolio growth, managing the day-to-day lettings operations, and leading a small but dedicated team. The successful candidate will be commercially minded, customer-focused , and happy to roll up their sleeves when needed. Your key responsibilities will include: Portfolio Growth & Business Development : Identify opportunities and proactively grow the lettings portfolio through targeted marketing, networking, referrals, and landlord acquisition. Valuations & Instructions : Attend and conduct professional lettings valuations and convert appraisals into new instructions through effective relationship building. Lettings Process Management : Manage enquiries, arrange and carry out viewings, negotiate offers and ensure tenancy agreements, referencing and move-ins are processed efficiently and compliantly, whilst maintaining strong landlord and tenant communication. Lease Renewals & Rent Reviews: Keep up to date with local market trends and advise landlords accurately, proactively manage tenancy renewals, negotiate rent increases and ensure landlords receive a strong return on investment. Management & Leadership: Lead, motivate and develop a small lettings team, ensuring high performance and exceptional customer service, in-line with business targets. Compliance: Ensure all lettings activities are carried out in line with current legislation and industry best practice, maintaining high standards of professionalism. Operational Support: As part of a small but growing business, you will occasionally assist with other areas when needed (e.g. covering during annual leave or during busy periods). SKILLS & EXPERIENCE Proven experience within residential lettings, ideally at Manager, Assistant Manager or Senior Negotiator level. ARLA qualified (Level 3) or willing to obtain within 2 years. Strong track record in handling valuations, winning new instructions and growing portfolios. Confident leader with the ability to motivate and support a team through ongoing training and mentorship. Commercially aware with a drive to increase revenue and expand market share. Exceptional communication and interpersonal skills, able to build rapport with a wide range of stakeholders. Thorough understanding of lettings legislation, compliance and industry regulations . Flexible and proactive with a willingness to "roll your sleeves up" to support across areas of the business when required. Comfortable using lettings CRM systems and digital tools to streamline processes. This is a fantastic opportunity to join a small but growing lettings agency with significant plans for growth. If you are an experienced Lettings Manager, Assistant Lettings Manager or Senior Negotiator with a desire to join a business at a critical stage of growth which can offer a clear scope of progression as the business expands, please apply today by submitting your CV. If you would like to discuss this opportunity further, please contact Matt Pallister directly on (url removed) (phone number removed). Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand at the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.
Construction Jobs
Project Director - Refurbishment
Construction Jobs Hammersmith & Fulham
Working 3 days per week for approx 10 months An exciting opportunity has arisen at one of inner London's top performing local authorities. Joint Venture Structure, 50/50 with housing association delivering a mixed use Civic Campus including: Refurbishment of Town Hall listed building, with addition of two floors on top in a new structure – will be the main base for all council officers New construction of 204 residential units, 52% affordable New cinema Additional 9,000sqm office block Affordable workspace Retail units Café unit Public square, and wider public realm Summary of Key Deliverables/Role Council Client for refurbishment of the Town Hall. Council representative on JV Executive Board, reporting into JV Board, overseeing all aspects of the project from the Council’s side Lead Council side programme management including: Contract and risk management Interior design and workspace fit out of town hall Completion of branding and wayfinding design Completion of AV/IT design and handover to ICT Ensuring delivery of future Civic Campus operations strategy including – Facilities Management, Security, and events strategy Lettings strategy and sales for council owned commercial units Communications and consultation Internal Governance and reporting to senior officers and councillors. Council lead on key resident consultation groups Town Hall Commissioners, supporting high quality design Disabled Residents Team, leading on inclusive design and operations of the Civic Campus – key commitment Experience: - Delivery of a similar programme of work either for another local authority or a developer. - Extensive experience of delivering mixed use development schemes. - Extensive experience of overseeing the delivery of major construction projects - Oversight of technical consultancies including: architects, Employers Agents and Cost Consultants. - Designing and implementing target operating models. - Experience of developing and implementing a place shaping strategy for new mixed use development. Including: - Developing and implementing business plans for commercial opportunities: events, culture and leisure. - Change management and developing and implementing soft landings for major office moves. - Working across and managing a complex stakeholder environment: technical, political, resident and voluntary sector
21/01/2022
Working 3 days per week for approx 10 months An exciting opportunity has arisen at one of inner London's top performing local authorities. Joint Venture Structure, 50/50 with housing association delivering a mixed use Civic Campus including: Refurbishment of Town Hall listed building, with addition of two floors on top in a new structure – will be the main base for all council officers New construction of 204 residential units, 52% affordable New cinema Additional 9,000sqm office block Affordable workspace Retail units Café unit Public square, and wider public realm Summary of Key Deliverables/Role Council Client for refurbishment of the Town Hall. Council representative on JV Executive Board, reporting into JV Board, overseeing all aspects of the project from the Council’s side Lead Council side programme management including: Contract and risk management Interior design and workspace fit out of town hall Completion of branding and wayfinding design Completion of AV/IT design and handover to ICT Ensuring delivery of future Civic Campus operations strategy including – Facilities Management, Security, and events strategy Lettings strategy and sales for council owned commercial units Communications and consultation Internal Governance and reporting to senior officers and councillors. Council lead on key resident consultation groups Town Hall Commissioners, supporting high quality design Disabled Residents Team, leading on inclusive design and operations of the Civic Campus – key commitment Experience: - Delivery of a similar programme of work either for another local authority or a developer. - Extensive experience of delivering mixed use development schemes. - Extensive experience of overseeing the delivery of major construction projects - Oversight of technical consultancies including: architects, Employers Agents and Cost Consultants. - Designing and implementing target operating models. - Experience of developing and implementing a place shaping strategy for new mixed use development. Including: - Developing and implementing business plans for commercial opportunities: events, culture and leisure. - Change management and developing and implementing soft landings for major office moves. - Working across and managing a complex stakeholder environment: technical, political, resident and voluntary sector
Construction Jobs
Hammersmith Council - Project Director - Construction
Construction Jobs London
Project Summary: Joint Venture Structure, 50/50 with housing association delivering a mixed use Civic Campus including: Refurbishment of Town Hall listed building, with addition of two floors on top in a new structure - will be the main base for all council officers New construction of 204 residential units, 52% affordable New cinema Additional 9,000sqm office block Affordable workspace Retail units Café unit Public square, and wider public realmSummary of Key Deliverables/Role Council Client for refurbishment of the Town Hall. Council representative on JV Executive Board, reporting into JV Board, overseeing all aspects of the project from the Council's side Lead Council side programme management including: Contract and risk management Interior design and workspace fit out of town hall Completion of branding and wayfinding design Completion of AV/IT design and handover to ICT Ensuring delivery of future Civic Campus operations strategy including - Facilities Management, Security, and events strategy Lettings strategy and sales for council owned commercial units Communications and consultation Internal Governance and reporting to senior officers and councillors. Council lead on key resident consultation groups Town Hall Commissioners, supporting high quality design Disabled Residents Team, leading on inclusive design and operations of the Civic Campus - key commitmentExperience: Delivery of a similar programme of work either for another local authority or a developer. Extensive experience of delivering mixed use development schemes. Extensive experience of overseeing the delivery of major construction projects Oversight of technical consultancies including: architects, Employers Agents and Cost Consultants. Designing and implementing target operating models. Experience of developing and implementing a place shaping strategy for new mixed use development. Including: Developing and implementing business plans for commercial opportunities: events, culture and leisure. Change management and developing and implementing soft landings for major office moves.Working across and managing a complex stakeholder environment: technical, political, resident and voluntary sector. If you are interested in this role please send your updated CV in the first instance
21/01/2022
Project Summary: Joint Venture Structure, 50/50 with housing association delivering a mixed use Civic Campus including: Refurbishment of Town Hall listed building, with addition of two floors on top in a new structure - will be the main base for all council officers New construction of 204 residential units, 52% affordable New cinema Additional 9,000sqm office block Affordable workspace Retail units Café unit Public square, and wider public realmSummary of Key Deliverables/Role Council Client for refurbishment of the Town Hall. Council representative on JV Executive Board, reporting into JV Board, overseeing all aspects of the project from the Council's side Lead Council side programme management including: Contract and risk management Interior design and workspace fit out of town hall Completion of branding and wayfinding design Completion of AV/IT design and handover to ICT Ensuring delivery of future Civic Campus operations strategy including - Facilities Management, Security, and events strategy Lettings strategy and sales for council owned commercial units Communications and consultation Internal Governance and reporting to senior officers and councillors. Council lead on key resident consultation groups Town Hall Commissioners, supporting high quality design Disabled Residents Team, leading on inclusive design and operations of the Civic Campus - key commitmentExperience: Delivery of a similar programme of work either for another local authority or a developer. Extensive experience of delivering mixed use development schemes. Extensive experience of overseeing the delivery of major construction projects Oversight of technical consultancies including: architects, Employers Agents and Cost Consultants. Designing and implementing target operating models. Experience of developing and implementing a place shaping strategy for new mixed use development. Including: Developing and implementing business plans for commercial opportunities: events, culture and leisure. Change management and developing and implementing soft landings for major office moves.Working across and managing a complex stakeholder environment: technical, political, resident and voluntary sector. If you are interested in this role please send your updated CV in the first instance
Construction Recruitment
Facilities Manager
Construction Recruitment Cambridge, Cambridgeshire
Objective of Role The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL and is expected to understand the business objectives of the investment. Team Structure Reporting to the Senior Facilities Managers (SFM), the FM may have line management responsibilities for Assistant Facilities Manager(s) (AFM) in the region and will work closely in a number of 'virtual teams’ within PAM including; Client Relationship Directors (CRDs), Contract Directors (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Leads. Key Responsibilities and Deliverables Facilities (property/portfolio) Management; • Working closely and taking direction from relevant Client FM Leads take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement)and/or any other client agreed initiatives. • To assist in the delivery of 'Instinct’ (customer experience) operational initiatives across your portfolio in close liaison with our service partners. • To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building. • Inform Surveyors of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant’s compliance with covenants. • Report to Surveyors in accordance with an agreed procedure, ensuring the Regional Facilities Manager (RFM) is kept informed on matters relating to standards of facilities management. • To work in accordance with established procedures in connection with JLLs out of hours cover and emergencies. • To deliver the financial management of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation to agreed accounting practices. Also, to administer non-recoverable budgets. • To understand the principal terms of occupier’s leases as they affect the facilities management of the property and the Client’s obligations to provide services including clarity on the extent of the common areas. • In conjunction with the Surveyors and RFM, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PAM procurement program to ensure the highest standards for the best price. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems. • Monitor contractor performance against agreed standards. Review service contracts as appropriate. • Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines from central support under the JLLs risk management programme and the RFM. • To ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLLs audit process and Site Compliance inspections. • To work with other aspects of JLLs 'Socially Responsible Management’ programme in relation to environmental & sustainability policies; to include water hygiene and asbestos monitoring etc. • To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and cost-effective manner. • Be familiar with all heating, ventilating, mechanical and electrical equipment in each building and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place to cover O&M manual requirements. • Assist and liaise with building surveyors/architects/consultants on major works. • With the Surveyors, identify and arrange minor planned works. • To maintain, test and implement disaster planning procedures to cover all emergencies. To organise and co-ordinate fire evacuation and bomb drills. • Prepare site regulations and issue permits to work for all contractor activities on site. • To ensure that on-site management of the properties is undertaken in accordance with JLLs polices, processes and procedures as defined on the PAM Process Hub site (Connect). • Establish and maintain proper site records in accordance with best practice rules. • Responsible for routine correspondence using standard documents and templates as appropriate. • Develop and maintain occupier handbooks as per defined standard for each site. • To monitor vacant/void property in conjunction with the clients’ insurance policy. • Establish a regular inspection programme for each site in accordance with site insurance and regulatory requirements. • Assist in the submission of insurance claims relating to incidents on site and manage the obtaining of quotes and/or works at site as instructed by the insurers or loss adjusters. • Ensure readiness for sale of relevant individual properties dealing with due diligence enquiries on disposal and lettings from a facilities perspective.
15/08/2020
Full time
Objective of Role The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL and is expected to understand the business objectives of the investment. Team Structure Reporting to the Senior Facilities Managers (SFM), the FM may have line management responsibilities for Assistant Facilities Manager(s) (AFM) in the region and will work closely in a number of 'virtual teams’ within PAM including; Client Relationship Directors (CRDs), Contract Directors (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Leads. Key Responsibilities and Deliverables Facilities (property/portfolio) Management; • Working closely and taking direction from relevant Client FM Leads take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement)and/or any other client agreed initiatives. • To assist in the delivery of 'Instinct’ (customer experience) operational initiatives across your portfolio in close liaison with our service partners. • To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building. • Inform Surveyors of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant’s compliance with covenants. • Report to Surveyors in accordance with an agreed procedure, ensuring the Regional Facilities Manager (RFM) is kept informed on matters relating to standards of facilities management. • To work in accordance with established procedures in connection with JLLs out of hours cover and emergencies. • To deliver the financial management of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation to agreed accounting practices. Also, to administer non-recoverable budgets. • To understand the principal terms of occupier’s leases as they affect the facilities management of the property and the Client’s obligations to provide services including clarity on the extent of the common areas. • In conjunction with the Surveyors and RFM, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PAM procurement program to ensure the highest standards for the best price. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems. • Monitor contractor performance against agreed standards. Review service contracts as appropriate. • Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines from central support under the JLLs risk management programme and the RFM. • To ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLLs audit process and Site Compliance inspections. • To work with other aspects of JLLs 'Socially Responsible Management’ programme in relation to environmental & sustainability policies; to include water hygiene and asbestos monitoring etc. • To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and cost-effective manner. • Be familiar with all heating, ventilating, mechanical and electrical equipment in each building and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place to cover O&M manual requirements. • Assist and liaise with building surveyors/architects/consultants on major works. • With the Surveyors, identify and arrange minor planned works. • To maintain, test and implement disaster planning procedures to cover all emergencies. To organise and co-ordinate fire evacuation and bomb drills. • Prepare site regulations and issue permits to work for all contractor activities on site. • To ensure that on-site management of the properties is undertaken in accordance with JLLs polices, processes and procedures as defined on the PAM Process Hub site (Connect). • Establish and maintain proper site records in accordance with best practice rules. • Responsible for routine correspondence using standard documents and templates as appropriate. • Develop and maintain occupier handbooks as per defined standard for each site. • To monitor vacant/void property in conjunction with the clients’ insurance policy. • Establish a regular inspection programme for each site in accordance with site insurance and regulatory requirements. • Assist in the submission of insurance claims relating to incidents on site and manage the obtaining of quotes and/or works at site as instructed by the insurers or loss adjusters. • Ensure readiness for sale of relevant individual properties dealing with due diligence enquiries on disposal and lettings from a facilities perspective.

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