Fantastic opportunity for a Lettings Property Manager with hands-on experience in lettings and property management to develop their career with a respected independent agency Our client is a well-established estate agency specialising in residential sales, lettings, and property management offering personalised service backed by deep local knowledge. As a Lettings Property Manager, you will be responsible for managing tenancies, liaising with landlords, tenants, and contractors, and ensuring smooth operations across the lettings portfolio. This full-time permanent role offers a salary range of £25,000 - £30,000 (Negotiable) and benefits. What we are looking for: Previously worked as a Property Manager, Lettings Property Manager, Lettings and Property Manager, Lettings Manager, Tenancy Manager, Lettings Coordinator, Lettings Consultant or in a similar role. Must have experience in lettings and property management. Confident communication skills over the phone and in person Ability to work under pressure and meet deadlines Right to work in UK Full UK driving licence This is a fantastic opportunity to join a professional and growing property management team. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
09/07/2026
Full time
Fantastic opportunity for a Lettings Property Manager with hands-on experience in lettings and property management to develop their career with a respected independent agency Our client is a well-established estate agency specialising in residential sales, lettings, and property management offering personalised service backed by deep local knowledge. As a Lettings Property Manager, you will be responsible for managing tenancies, liaising with landlords, tenants, and contractors, and ensuring smooth operations across the lettings portfolio. This full-time permanent role offers a salary range of £25,000 - £30,000 (Negotiable) and benefits. What we are looking for: Previously worked as a Property Manager, Lettings Property Manager, Lettings and Property Manager, Lettings Manager, Tenancy Manager, Lettings Coordinator, Lettings Consultant or in a similar role. Must have experience in lettings and property management. Confident communication skills over the phone and in person Ability to work under pressure and meet deadlines Right to work in UK Full UK driving licence This is a fantastic opportunity to join a professional and growing property management team. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Job Title : Project Manager Location: Northeast / Leeds Salary: Competitive Job Type: Full time, Permanent About Excalon: Excalon was founded in 2002 and became part of the Renew Holdings Group in 2024. We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. About the Role: The purpose of the role is to manage a range of major infrastructure projects ensuring safe delivery, on time and within budget, whilst meeting all legislative requirements. You will plan, manage and evaluate projects throughout their lifecycle and conduct pre-start and post-implementation reviews to embed a culture of continuous improvement. Key Accountabilities: Act as the principal site contact point for Excalon clients and ensure that all activities on site are in accordance with statutory requirements and company policy. Establish a strong understanding of our client's requirements and the impact of the success factors of the project. Ensure you can meet the scope with defined completion criteria and build long term relationships with the client. Produce accurate and attainable programs of work to be issued to the client for approval. Liaise with the programmers & notice management team to schedule the works and allocate resources. Assemble your key team resources to deliver the project(s) and manage and motivate this group to achieve the required results. Identify the dependencies between project activities and define the stages to ensure seamless delivery. Regularly monitor progress at a frequency which enables action to be taken to troubleshoot issues and push the project back on track: Measure revenue, productivity, and quality. Ensure that all necessary contract documentation and reports are accurate and produced on time and are effectively communicated, both internally and externally. Ensure the safe systems of work are implemented and that all necessary documentation is in place, complying with the CDM Regulations ensuring compliance with current legislation and specifications concerning operating practices. Prepare and issue method statements and risk assessments for inclusion into the site safety file. Select and nominate sub-contractors for specific works, ensuring high quality work at a competitive price. Take direct responsibility for Health and Safety of employees, sub-contractors, and visitors on the site. Manage costs, sales, and forecasts of each project in liaison with the Commercial department. Ensure that all project personnel have the appropriate training and competencies for their role. Work in partnership with the SHEQ and HR team to ensure full competency of project resources. Accurately measure, quantify, and order specific material requirements. Liaise with the client on technical issues ensuring quality and consistency of installations. Ensure all documentation is to the highest of standards, and Project Hangover Files are provided to the Client in an efficient time frame. Maximize team performance whilst focusing on a safety-first culture. Ensure delivery of all relevant equipment and materials on site as required. Accurately mark out routes, section lengths and joint bay positions where relevant, conveying this information to the operational delivery teams Ensure excavations comply with health and safety regulations and best practice - ensure the Ensure design criteria is met throughout the project life cycle. Liaise with sub-contractors to ensure all safety documentation is presented and they report to site when required. To attend pre-start and site meetings as required by Clients and the Business To inform the Contracts Coordinator of any non-conformances within the Project Complete time sheets for staff working on your projects as directed by the Operations Manager Write site specific RAMS for the project Update straight line Drawings every week (SLD if required) About you: Essential Skills, Knowledge and Experience: NVQ Level 4 (Gold Card) SMSTS Temporary Works Coordinator 3-day First Aid Proficient in the use of Microsoft office suite Desirable Skills, Knowledge and Experience: Existing Experience as a Project Manager for Infrastructure Projects Recognised Project Management Qualification (RICS or APM) NVQ Level 6 (Black CSCS) NRSWA: Streetworks Supervisor Benefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Company vehicle and fuel card Additional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Infrastructure Project Manager, Infrastructure Planning, Project Management, Project Administrator, Project Estimator, Project Planning, Project Coordinator, Project Director, Senior Project Lead, Construction Project Manager may all be considered.
09/07/2026
Full time
Job Title : Project Manager Location: Northeast / Leeds Salary: Competitive Job Type: Full time, Permanent About Excalon: Excalon was founded in 2002 and became part of the Renew Holdings Group in 2024. We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. About the Role: The purpose of the role is to manage a range of major infrastructure projects ensuring safe delivery, on time and within budget, whilst meeting all legislative requirements. You will plan, manage and evaluate projects throughout their lifecycle and conduct pre-start and post-implementation reviews to embed a culture of continuous improvement. Key Accountabilities: Act as the principal site contact point for Excalon clients and ensure that all activities on site are in accordance with statutory requirements and company policy. Establish a strong understanding of our client's requirements and the impact of the success factors of the project. Ensure you can meet the scope with defined completion criteria and build long term relationships with the client. Produce accurate and attainable programs of work to be issued to the client for approval. Liaise with the programmers & notice management team to schedule the works and allocate resources. Assemble your key team resources to deliver the project(s) and manage and motivate this group to achieve the required results. Identify the dependencies between project activities and define the stages to ensure seamless delivery. Regularly monitor progress at a frequency which enables action to be taken to troubleshoot issues and push the project back on track: Measure revenue, productivity, and quality. Ensure that all necessary contract documentation and reports are accurate and produced on time and are effectively communicated, both internally and externally. Ensure the safe systems of work are implemented and that all necessary documentation is in place, complying with the CDM Regulations ensuring compliance with current legislation and specifications concerning operating practices. Prepare and issue method statements and risk assessments for inclusion into the site safety file. Select and nominate sub-contractors for specific works, ensuring high quality work at a competitive price. Take direct responsibility for Health and Safety of employees, sub-contractors, and visitors on the site. Manage costs, sales, and forecasts of each project in liaison with the Commercial department. Ensure that all project personnel have the appropriate training and competencies for their role. Work in partnership with the SHEQ and HR team to ensure full competency of project resources. Accurately measure, quantify, and order specific material requirements. Liaise with the client on technical issues ensuring quality and consistency of installations. Ensure all documentation is to the highest of standards, and Project Hangover Files are provided to the Client in an efficient time frame. Maximize team performance whilst focusing on a safety-first culture. Ensure delivery of all relevant equipment and materials on site as required. Accurately mark out routes, section lengths and joint bay positions where relevant, conveying this information to the operational delivery teams Ensure excavations comply with health and safety regulations and best practice - ensure the Ensure design criteria is met throughout the project life cycle. Liaise with sub-contractors to ensure all safety documentation is presented and they report to site when required. To attend pre-start and site meetings as required by Clients and the Business To inform the Contracts Coordinator of any non-conformances within the Project Complete time sheets for staff working on your projects as directed by the Operations Manager Write site specific RAMS for the project Update straight line Drawings every week (SLD if required) About you: Essential Skills, Knowledge and Experience: NVQ Level 4 (Gold Card) SMSTS Temporary Works Coordinator 3-day First Aid Proficient in the use of Microsoft office suite Desirable Skills, Knowledge and Experience: Existing Experience as a Project Manager for Infrastructure Projects Recognised Project Management Qualification (RICS or APM) NVQ Level 6 (Black CSCS) NRSWA: Streetworks Supervisor Benefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Company vehicle and fuel card Additional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Infrastructure Project Manager, Infrastructure Planning, Project Management, Project Administrator, Project Estimator, Project Planning, Project Coordinator, Project Director, Senior Project Lead, Construction Project Manager may all be considered.
Role: Branch Manager Industry: Builders Merchants / Construction Supplies Region: Wrexham area Salary: 45,000 - 55,000 (DOE) plus bonus, company vehicle etc. An opportunity to run a great branch A well respected business. A huge range of construction supply products A well-functioning site that needs a new leader A strong basic with benefits We are recruiting for an experienced Branch Manager / General Manager / Branch Director for a very well respected merchant, for one of their sites which is in the Wrexham area. The ideal candidate will currently be a Branch Manager within the merchant sector with a proven track record of growing and sustaining a profitable operation. Passion and determination will be a pre-requisite in order maintain the strong business relationships already in place and to help build up a pipeline of new customers too. Basically, the branch's position is good but they don't want to be static in terms of market share. This is an important branch, therefore you will have various managers beneath you but ultimately you will take responsibility for maximising the potential sales and overall profitability of the Branch. It goes without saying that candidates will have to possess a demonstrable track record in sales, negotiation and stock control. The sales and the operations of the branch will be under your control. This is a great role within a well-respected company, with the opportunity to build and develop your own team where you see fit. You should be able to use market intelligence and analyse stock profiles as well as sales trends to anticipate future directions. You should be someone that people will want to work for. You should be able to motivate your team and inspire them! Please bear in mind your management experience must be from the Builder's Merchants or the Construction Supply world. This is a great opportunity for career development and as such we are a looking for someone with ambition! The rewards are clear. The package is strong and the future rewards are there too. If the chosen candidate fulfils the role successfully then further career development is distinctly possible. For further information on this Branch Manager / General Manager / Branch Director role, please apply online and we'll be in touch to discuss further. Industry Sector: Building Merchants, Building Supplies, Construction sector, Landscaping Materials, Timber Merchants, Timber Supplies, Timber Supplier, Civils, Heavyside, Plumbing & Heating, Insulation, Roofing. Recruiting Branch Manager, Branch Director, General Manager, Depot Manager, Centre Manager, Store Manager. INDM
09/07/2026
Full time
Role: Branch Manager Industry: Builders Merchants / Construction Supplies Region: Wrexham area Salary: 45,000 - 55,000 (DOE) plus bonus, company vehicle etc. An opportunity to run a great branch A well respected business. A huge range of construction supply products A well-functioning site that needs a new leader A strong basic with benefits We are recruiting for an experienced Branch Manager / General Manager / Branch Director for a very well respected merchant, for one of their sites which is in the Wrexham area. The ideal candidate will currently be a Branch Manager within the merchant sector with a proven track record of growing and sustaining a profitable operation. Passion and determination will be a pre-requisite in order maintain the strong business relationships already in place and to help build up a pipeline of new customers too. Basically, the branch's position is good but they don't want to be static in terms of market share. This is an important branch, therefore you will have various managers beneath you but ultimately you will take responsibility for maximising the potential sales and overall profitability of the Branch. It goes without saying that candidates will have to possess a demonstrable track record in sales, negotiation and stock control. The sales and the operations of the branch will be under your control. This is a great role within a well-respected company, with the opportunity to build and develop your own team where you see fit. You should be able to use market intelligence and analyse stock profiles as well as sales trends to anticipate future directions. You should be someone that people will want to work for. You should be able to motivate your team and inspire them! Please bear in mind your management experience must be from the Builder's Merchants or the Construction Supply world. This is a great opportunity for career development and as such we are a looking for someone with ambition! The rewards are clear. The package is strong and the future rewards are there too. If the chosen candidate fulfils the role successfully then further career development is distinctly possible. For further information on this Branch Manager / General Manager / Branch Director role, please apply online and we'll be in touch to discuss further. Industry Sector: Building Merchants, Building Supplies, Construction sector, Landscaping Materials, Timber Merchants, Timber Supplies, Timber Supplier, Civils, Heavyside, Plumbing & Heating, Insulation, Roofing. Recruiting Branch Manager, Branch Director, General Manager, Depot Manager, Centre Manager, Store Manager. INDM
We're looking for ambitious operators who want more than just another General Manager title. People who are driven by ownership. Motivated by progression. And ready to build a long-term, meaningful career within a fast-growing premium brand. If you've ever wanted the autonomy and accountability of running your own operation without the risk of starting from scratch, this is as close as it gets. Key Responsibilities Oversee the day-to-day operations of a high-end centre Manage facilities services (maintenance, cleaning, security, contractors, H&S) Ensure the building is maintained to a five-star standard at all times Coordinate planned and reactive maintenance Manage supplier and contractor performance Monitor budgets, control costs, and drive efficiencies Ensure full compliance with health & safety and statutory regulations Act as the main point of contact for tenants and client queries Handle escalations and operational issues professionally Support front of house and deliver exceptional customer service Lead viewings alongside sales to showcase the space Contribute to occupancy, revenue targets, and team presentation standards Skills & Experience Strong operational experience within a luxury/hospitality-led environment Proven ability to deliver five-star service standards Excellent organisation and problem-solving skills Confident stakeholder management and communication Able to manage multiple priorities in a fast-paced setting Previous team leadership experience (3-5 years) Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
08/07/2026
Contract
We're looking for ambitious operators who want more than just another General Manager title. People who are driven by ownership. Motivated by progression. And ready to build a long-term, meaningful career within a fast-growing premium brand. If you've ever wanted the autonomy and accountability of running your own operation without the risk of starting from scratch, this is as close as it gets. Key Responsibilities Oversee the day-to-day operations of a high-end centre Manage facilities services (maintenance, cleaning, security, contractors, H&S) Ensure the building is maintained to a five-star standard at all times Coordinate planned and reactive maintenance Manage supplier and contractor performance Monitor budgets, control costs, and drive efficiencies Ensure full compliance with health & safety and statutory regulations Act as the main point of contact for tenants and client queries Handle escalations and operational issues professionally Support front of house and deliver exceptional customer service Lead viewings alongside sales to showcase the space Contribute to occupancy, revenue targets, and team presentation standards Skills & Experience Strong operational experience within a luxury/hospitality-led environment Proven ability to deliver five-star service standards Excellent organisation and problem-solving skills Confident stakeholder management and communication Able to manage multiple priorities in a fast-paced setting Previous team leadership experience (3-5 years) Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Site Manager Location: Greater Manchester Employment Type: Full-time, Permanent The Client ? A Manchester-based developer focused on building high-quality, sustainable communities across the North West. They combine thoughtful design, modern construction methods, and a customer-first approach to create places people are proud to call home. If you want to be part of a business that values ambition, collaboration, and craftsmanship, this is your opportunity. Role Overview They are looking for an experienced Site Manager to lead the successful delivery of our residential developments across Greater Manchester. You'll take ownership of day-to-day site operations, ensuring homes are built safely, on time, and to the exceptional standards my client is known for. This is a role for someone who thrives on responsibility, enjoys leading people, and wants to be part of a forward-thinking developer shaping communities across the North West. Key Responsibilities Site Leadership - Manage all on-site activities, subcontractors, and suppliers to ensure smooth daily operations. Health & Safety - Champion a safety-first culture, ensuring full compliance with H&S legislation and company procedures. Quality Assurance - Maintain exceptional build quality through regular inspections and proactive issue resolution. Programme Management - Deliver projects on schedule by monitoring progress, identifying risks, and implementing corrective actions. Customer Experience - Work closely with sales and customer care teams to ensure a seamless handover and outstanding homeowner satisfaction. Team Collaboration - Build strong relationships with subcontractors, consultants, and internal teams. Candidate Requirements Proven experience as a Site Manager within residential housebuilding Strong knowledge of NHBC standards and UK building regulations SMSTS, CSCS, and First Aid qualifications A proactive, solutions-focused mindset Excellent communication and leadership skills A commitment to delivering high-quality homes and a great customer journey The Package Competitive salary and performance-related bonus Company car or car allowance Private healthcare and enhanced benefits Opportunities for professional development and progression The chance to help shape a growing, modern housebuilder with a strong reputation for quality
08/07/2026
Full time
Site Manager Location: Greater Manchester Employment Type: Full-time, Permanent The Client ? A Manchester-based developer focused on building high-quality, sustainable communities across the North West. They combine thoughtful design, modern construction methods, and a customer-first approach to create places people are proud to call home. If you want to be part of a business that values ambition, collaboration, and craftsmanship, this is your opportunity. Role Overview They are looking for an experienced Site Manager to lead the successful delivery of our residential developments across Greater Manchester. You'll take ownership of day-to-day site operations, ensuring homes are built safely, on time, and to the exceptional standards my client is known for. This is a role for someone who thrives on responsibility, enjoys leading people, and wants to be part of a forward-thinking developer shaping communities across the North West. Key Responsibilities Site Leadership - Manage all on-site activities, subcontractors, and suppliers to ensure smooth daily operations. Health & Safety - Champion a safety-first culture, ensuring full compliance with H&S legislation and company procedures. Quality Assurance - Maintain exceptional build quality through regular inspections and proactive issue resolution. Programme Management - Deliver projects on schedule by monitoring progress, identifying risks, and implementing corrective actions. Customer Experience - Work closely with sales and customer care teams to ensure a seamless handover and outstanding homeowner satisfaction. Team Collaboration - Build strong relationships with subcontractors, consultants, and internal teams. Candidate Requirements Proven experience as a Site Manager within residential housebuilding Strong knowledge of NHBC standards and UK building regulations SMSTS, CSCS, and First Aid qualifications A proactive, solutions-focused mindset Excellent communication and leadership skills A commitment to delivering high-quality homes and a great customer journey The Package Competitive salary and performance-related bonus Company car or car allowance Private healthcare and enhanced benefits Opportunities for professional development and progression The chance to help shape a growing, modern housebuilder with a strong reputation for quality
Leicester - LE2 7JD Full-Time Permanent 37.5 Hours per Week £29,000 - £32,000 per annum + 5% Bonus About the Opportunity Our client is a major UK-based student accommodation provider that manages purpose-built student housing (PBSA) across the country. With a strong reputation for delivering exceptional resident experiences, they are seeking an enthusiastic and customer-focused Assistant Operations Manager to join their team in Leicester. Working 5 days out of 7 per week This is an excellent opportunity for an ambitious professional looking to develop their career within property operations, hospitality, customer experience, or student accommodation. Working alongside the Operations Manager, you will play a key role in ensuring the successful day-to-day operation of a thriving student residence while helping to create a safe, welcoming, and engaging environment for residents. The Role As Assistant Operations Manager, you will support the operational and commercial performance of the property, helping to drive occupancy, resident satisfaction, compliance, and team engagement. You will work closely with residents, universities, contractors, and internal departments to ensure the property operates efficiently while delivering an outstanding customer experience. Key Responsibilities Support the day-to-day management and operation of the student accommodation property. Assist in achieving occupancy, revenue, rebooking, and sales targets. Deliver exceptional customer service and act as a key point of contact for resident enquiries. Build and maintain strong relationships with universities, residents, contractors, and external stakeholders. Support the recruitment, training, development, and performance of on-site team members. Deputise for the Operations Manager when required. Ensure compliance with all health and safety, legal, and company requirements. Coordinate maintenance activities and monitor the overall condition and presentation of the property. Assist with resident events, wellbeing initiatives, and community engagement activities. Support annual operational projects including sales campaigns, debt management, compliance audits, and summer turnaround. About You The successful candidate will demonstrate: Strong leadership and people management skills. Excellent customer service and communication abilities. Commercial awareness and a proactive approach to problem-solving. Experience managing multiple priorities in a fast-paced environment. Strong relationship-building and stakeholder management skills. An understanding of health and safety and operational compliance. A positive, flexible, and collaborative attitude. Experience within student accommodation, property management, hospitality, residential operations, hotels, build-to-rent, or customer-facing operational environments would be highly advantageous. Why Apply? This is a fantastic opportunity to join a growing and highly respected organisation within the student accommodation sector. You'll have the chance to make a real impact on residents' university experience while developing valuable leadership, operational, commercial, and property management skills within a supportive and rewarding environment.
08/07/2026
Full time
Leicester - LE2 7JD Full-Time Permanent 37.5 Hours per Week £29,000 - £32,000 per annum + 5% Bonus About the Opportunity Our client is a major UK-based student accommodation provider that manages purpose-built student housing (PBSA) across the country. With a strong reputation for delivering exceptional resident experiences, they are seeking an enthusiastic and customer-focused Assistant Operations Manager to join their team in Leicester. Working 5 days out of 7 per week This is an excellent opportunity for an ambitious professional looking to develop their career within property operations, hospitality, customer experience, or student accommodation. Working alongside the Operations Manager, you will play a key role in ensuring the successful day-to-day operation of a thriving student residence while helping to create a safe, welcoming, and engaging environment for residents. The Role As Assistant Operations Manager, you will support the operational and commercial performance of the property, helping to drive occupancy, resident satisfaction, compliance, and team engagement. You will work closely with residents, universities, contractors, and internal departments to ensure the property operates efficiently while delivering an outstanding customer experience. Key Responsibilities Support the day-to-day management and operation of the student accommodation property. Assist in achieving occupancy, revenue, rebooking, and sales targets. Deliver exceptional customer service and act as a key point of contact for resident enquiries. Build and maintain strong relationships with universities, residents, contractors, and external stakeholders. Support the recruitment, training, development, and performance of on-site team members. Deputise for the Operations Manager when required. Ensure compliance with all health and safety, legal, and company requirements. Coordinate maintenance activities and monitor the overall condition and presentation of the property. Assist with resident events, wellbeing initiatives, and community engagement activities. Support annual operational projects including sales campaigns, debt management, compliance audits, and summer turnaround. About You The successful candidate will demonstrate: Strong leadership and people management skills. Excellent customer service and communication abilities. Commercial awareness and a proactive approach to problem-solving. Experience managing multiple priorities in a fast-paced environment. Strong relationship-building and stakeholder management skills. An understanding of health and safety and operational compliance. A positive, flexible, and collaborative attitude. Experience within student accommodation, property management, hospitality, residential operations, hotels, build-to-rent, or customer-facing operational environments would be highly advantageous. Why Apply? This is a fantastic opportunity to join a growing and highly respected organisation within the student accommodation sector. You'll have the chance to make a real impact on residents' university experience while developing valuable leadership, operational, commercial, and property management skills within a supportive and rewarding environment.
The Branch Supervisor is responsible for supporting the day-to-day running of the branch, ensuring excellent customer service, safe operations, strong team performance and achievement of sales and operational targets. The role involves supervising staff, maintaining stock control and helping create an efficient, customer-focused branch environment. Salary: Up to £35,000 DOE Key Responsibilities Operations & Branch Performance Support the Branch Manager in the daily operation of the branch. Ensure smooth running of trade counter, warehouse and yard activities. Help achieve branch sales and profitability targets. Monitor stock levels and ensure accurate stock control procedures. Ensure goods are received, stored and dispatched correctly. Maintain high standards of housekeeping throughout the branch. Team Supervision Supervise branch staff and provide day-to-day guidance. Assist with staff training, development and performance management. Support rota planning and workload allocation. Promote a positive and professional team culture. Customer Service Deliver excellent customer service to trade and retail customers. Handle customer queries, complaints and escalations professionally. Build strong relationships with local contractors and account customers. Support upselling and cross-selling opportunities. Health & Safety Ensure compliance with company health & safety procedures. Promote safe working practices across the branch. Conduct regular safety checks and report hazards promptly. Ensure correct use of PPE and equipment. Administration Complete branch paperwork and operational reporting accurately. Support cash handling and banking procedures where required. Assist with ordering, invoicing and supplier coordination. Skills & Experience Required Previous experience within a builder s merchant, trade supply, or wholesale environment. Experience supervising or leading a team. Strong customer service skills. Good communication and organisational abilities. Knowledge of stock control and warehouse operations. Ability to work in a fast-paced environment.
07/07/2026
Full time
The Branch Supervisor is responsible for supporting the day-to-day running of the branch, ensuring excellent customer service, safe operations, strong team performance and achievement of sales and operational targets. The role involves supervising staff, maintaining stock control and helping create an efficient, customer-focused branch environment. Salary: Up to £35,000 DOE Key Responsibilities Operations & Branch Performance Support the Branch Manager in the daily operation of the branch. Ensure smooth running of trade counter, warehouse and yard activities. Help achieve branch sales and profitability targets. Monitor stock levels and ensure accurate stock control procedures. Ensure goods are received, stored and dispatched correctly. Maintain high standards of housekeeping throughout the branch. Team Supervision Supervise branch staff and provide day-to-day guidance. Assist with staff training, development and performance management. Support rota planning and workload allocation. Promote a positive and professional team culture. Customer Service Deliver excellent customer service to trade and retail customers. Handle customer queries, complaints and escalations professionally. Build strong relationships with local contractors and account customers. Support upselling and cross-selling opportunities. Health & Safety Ensure compliance with company health & safety procedures. Promote safe working practices across the branch. Conduct regular safety checks and report hazards promptly. Ensure correct use of PPE and equipment. Administration Complete branch paperwork and operational reporting accurately. Support cash handling and banking procedures where required. Assist with ordering, invoicing and supplier coordination. Skills & Experience Required Previous experience within a builder s merchant, trade supply, or wholesale environment. Experience supervising or leading a team. Strong customer service skills. Good communication and organisational abilities. Knowledge of stock control and warehouse operations. Ability to work in a fast-paced environment.
We are on the lookout for bright and enthusiastic Letting Negotiators / Managers of various levels of seniority for a growing residential estate agent group with branches all over the South and South East. You will be responsible for driving business growth, increasing market share, managing the day-to-day operations, and motivating your team to exceed targets. Key Responsibilities Business Development: Actively generate new landlord instructions and conduct property valuations. Team Leadership: Train, mentor, and motivate the lettings team to maximize performance. Compliance: Ensure all lettings activity complies with current legislation, ARLA, and company procedures. Operations : Oversee the full tenancy cycle, including marketing, viewings, referencing, and move-ins. Client Relations: Build lasting relationships with landlords and tenants to maximize renewals and revenue. Requirements Proven experience as a Lettings Manager or Senior Negotiator looking to step up. In-depth knowledge of local lettings legislation (ARLA qualification preferred). Exceptional communication and negotiation skills. Target-driven with a strong sales focus. Full UK driving license. What s In It For You? Highly competitive salary with uncapped commission structure. Car allowance or company car. Clear career progression opportunities. Supportive team environment. We are recruiting several people over the South East so please apply even if you are not in West Sussex. I look forward to receiving your CV!
07/07/2026
Full time
We are on the lookout for bright and enthusiastic Letting Negotiators / Managers of various levels of seniority for a growing residential estate agent group with branches all over the South and South East. You will be responsible for driving business growth, increasing market share, managing the day-to-day operations, and motivating your team to exceed targets. Key Responsibilities Business Development: Actively generate new landlord instructions and conduct property valuations. Team Leadership: Train, mentor, and motivate the lettings team to maximize performance. Compliance: Ensure all lettings activity complies with current legislation, ARLA, and company procedures. Operations : Oversee the full tenancy cycle, including marketing, viewings, referencing, and move-ins. Client Relations: Build lasting relationships with landlords and tenants to maximize renewals and revenue. Requirements Proven experience as a Lettings Manager or Senior Negotiator looking to step up. In-depth knowledge of local lettings legislation (ARLA qualification preferred). Exceptional communication and negotiation skills. Target-driven with a strong sales focus. Full UK driving license. What s In It For You? Highly competitive salary with uncapped commission structure. Car allowance or company car. Clear career progression opportunities. Supportive team environment. We are recruiting several people over the South East so please apply even if you are not in West Sussex. I look forward to receiving your CV!
Make London s Skyline Safer, Smarter, and Stunning. At Spectrum Specialist Support , we re not just another building services company - we re the team trusted to keep some of London s most iconic exteriors safe, compliant, and looking their absolute best. For over 20 years, we ve been at the forefront of façade restoration and cleaning, pioneering patented 3D technology and rope-access expertise that let us take on projects no one else can. From the skyscrapers of Canary Wharf to heritage landmarks, our mission is simple: to transform the face of buildings while ensuring the highest standards of safety, innovation, and visual impact. Now, we re seeking a Mobile Site Operations Manager to take charge of our project delivery across London and beyond. Full Driving Licence Essential. This is a full-time, permanent position. The Role at a Glance: Mobile Site Ops Manager Working Across London £50,000 Plus Company Vehicle, 25 Days Holiday + Bank Holidays, Training & Growth Values: Integrity, Attention to Detail, Fun, Innovation, Adaptability Company: Building Maintenance Without Limits Your Background: Commercial Property, Facilities, Facilities Management, Building Maintenance, Property Sales, Building Management. Your Skills: Client Management, Project Planning, Problem-Solving, Complaint Management, Project Reporting, Health and Safety, Facilities, Construction, Property Maintenance. The Opportunity: As Mobile Site Ops Manager, you ll be the operational heartbeat of Spectrum s external building maintenance projects. This is a hands-on leadership role where you ll be responsible for ensuring our services are delivered safely, efficiently, and to the impeccable standard our clients expect. You ll: • Plan & Deliver Create project and valuation plans that keep work on schedule, on budget, and compliant. • Lead & Supervise Manage specialist teams of subcontractors and employees across multiple sites. • Champion Safety Drive Health & Safety standards through training, monitoring, and proactive management. • Problem-Solve Tackle challenges head-on, offering solutions and escalating where needed. • Report & Evaluate Provide clear updates on progress, productivity, and client satisfaction. About You: We re looking for someone with the technical expertise and leadership skills to deliver complex building exterior projects with confidence. • Proven experience managing external building fabrics and maintenance works. • Experience of managing multiple sites • Excellent project planning, organisational, and time management skills. • Strong communicator with the ability to engage at site, client, and board level. • Skilled at managing diverse teams and personalities - resolving conflicts and driving positive outcomes. • Commercially savvy, with experience in valuing works for accounting purposes. • Proactive and adaptable you thrive under pressure and aren t afraid to challenge the status quo. • Strong experience of Microsoft Office (Excel & Word) and confident in handling reporting, records, and project admin. • Full UK driving licence essential. Why Spectrum? • Unique Expertise Work with London s leading façade specialists, delivering projects no one else can. • Career Impact Play a critical role in shaping the skyline of one of the world s greatest cities. • Rewards & Recognition Competitive salary, discretionary bonus, and paid training. • Flexibility & Freedom Company vehicle provided to keep you mobile across London. • Supportive Culture A values-led environment built on Integrity, Attention to Detail, Fun, Innovation, and Adaptability. What s on Offer: • £50,000 salary + discretionary bonus scheme. • Company vehicle (commercial van). • 25 days holiday + Bank Holidays (or time in lieu). • Discretionary training and development opportunities. • The chance to join a company pioneering Building Maintenance Without Limits. If you re ready to bring your expertise to a role that blends operational excellence with high-profile projects, apply today and join Spectrum in making London s buildings safer, compliant, and stunning. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
07/07/2026
Full time
Make London s Skyline Safer, Smarter, and Stunning. At Spectrum Specialist Support , we re not just another building services company - we re the team trusted to keep some of London s most iconic exteriors safe, compliant, and looking their absolute best. For over 20 years, we ve been at the forefront of façade restoration and cleaning, pioneering patented 3D technology and rope-access expertise that let us take on projects no one else can. From the skyscrapers of Canary Wharf to heritage landmarks, our mission is simple: to transform the face of buildings while ensuring the highest standards of safety, innovation, and visual impact. Now, we re seeking a Mobile Site Operations Manager to take charge of our project delivery across London and beyond. Full Driving Licence Essential. This is a full-time, permanent position. The Role at a Glance: Mobile Site Ops Manager Working Across London £50,000 Plus Company Vehicle, 25 Days Holiday + Bank Holidays, Training & Growth Values: Integrity, Attention to Detail, Fun, Innovation, Adaptability Company: Building Maintenance Without Limits Your Background: Commercial Property, Facilities, Facilities Management, Building Maintenance, Property Sales, Building Management. Your Skills: Client Management, Project Planning, Problem-Solving, Complaint Management, Project Reporting, Health and Safety, Facilities, Construction, Property Maintenance. The Opportunity: As Mobile Site Ops Manager, you ll be the operational heartbeat of Spectrum s external building maintenance projects. This is a hands-on leadership role where you ll be responsible for ensuring our services are delivered safely, efficiently, and to the impeccable standard our clients expect. You ll: • Plan & Deliver Create project and valuation plans that keep work on schedule, on budget, and compliant. • Lead & Supervise Manage specialist teams of subcontractors and employees across multiple sites. • Champion Safety Drive Health & Safety standards through training, monitoring, and proactive management. • Problem-Solve Tackle challenges head-on, offering solutions and escalating where needed. • Report & Evaluate Provide clear updates on progress, productivity, and client satisfaction. About You: We re looking for someone with the technical expertise and leadership skills to deliver complex building exterior projects with confidence. • Proven experience managing external building fabrics and maintenance works. • Experience of managing multiple sites • Excellent project planning, organisational, and time management skills. • Strong communicator with the ability to engage at site, client, and board level. • Skilled at managing diverse teams and personalities - resolving conflicts and driving positive outcomes. • Commercially savvy, with experience in valuing works for accounting purposes. • Proactive and adaptable you thrive under pressure and aren t afraid to challenge the status quo. • Strong experience of Microsoft Office (Excel & Word) and confident in handling reporting, records, and project admin. • Full UK driving licence essential. Why Spectrum? • Unique Expertise Work with London s leading façade specialists, delivering projects no one else can. • Career Impact Play a critical role in shaping the skyline of one of the world s greatest cities. • Rewards & Recognition Competitive salary, discretionary bonus, and paid training. • Flexibility & Freedom Company vehicle provided to keep you mobile across London. • Supportive Culture A values-led environment built on Integrity, Attention to Detail, Fun, Innovation, and Adaptability. What s on Offer: • £50,000 salary + discretionary bonus scheme. • Company vehicle (commercial van). • 25 days holiday + Bank Holidays (or time in lieu). • Discretionary training and development opportunities. • The chance to join a company pioneering Building Maintenance Without Limits. If you re ready to bring your expertise to a role that blends operational excellence with high-profile projects, apply today and join Spectrum in making London s buildings safer, compliant, and stunning. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Branch Manager Designate Salary: £50,000 - £55,000 DOE Hours: Monday to Friday 07:30 - 17:00 and alternate Saturdays 08.00 - 12.00 Branch Manager Designate Key Responsibilities Operational Management Support the day-to-day running of branch operations. Ensure high standards of customer service are maintained. Assist in managing stock levels and stock accuracy. Ensure compliance with all company procedures and health and safety regulations. Maintain excellent housekeeping standards throughout the branch. Support continuous operational improvements. Commercial Performance Help deliver branch sales and profitability targets. Identify opportunities to increase sales and margin. Build strong relationships with trade and retail customers. Work closely with internal sales and external sales teams to maximise business opportunities. Monitor local market activity and competitor performance. Leadership Learn how to lead, motivate and develop branch colleagues. Support recruitment, induction and training activities where appropriate. Promote a positive, customer-focused team culture. Lead by example through professional behaviour and strong work ethic. Customer Service Build lasting relationships with customers. Resolve customer issues promptly and professionally. Ensure customers receive knowledgeable advice and excellent service. Promote company products and value-added services. Health, Safety & Compliance Ensure safe working practices are followed at all times. Support regular branch audits. Promote a strong safety culture. Ensure compliance with company policies and relevant legislation. Financial Management Understand branch budgets and profit and loss accounts. Monitor costs and help identify opportunities to improve profitability. Assist with credit control and cash management procedures. Support stock control and loss prevention initiatives. Skills & Experience Essential Previous experience within a builders' merchant Previous supervisory, assistant branch manager or branch manager experience. Strong customer service skills. Good commercial awareness. Experience supervising or leading a team. Excellent communication and interpersonal skills. Ability to build relationships with customers and colleagues. Good organisational and problem-solving skills. IT literate, including Microsoft Office.
07/07/2026
Full time
Branch Manager Designate Salary: £50,000 - £55,000 DOE Hours: Monday to Friday 07:30 - 17:00 and alternate Saturdays 08.00 - 12.00 Branch Manager Designate Key Responsibilities Operational Management Support the day-to-day running of branch operations. Ensure high standards of customer service are maintained. Assist in managing stock levels and stock accuracy. Ensure compliance with all company procedures and health and safety regulations. Maintain excellent housekeeping standards throughout the branch. Support continuous operational improvements. Commercial Performance Help deliver branch sales and profitability targets. Identify opportunities to increase sales and margin. Build strong relationships with trade and retail customers. Work closely with internal sales and external sales teams to maximise business opportunities. Monitor local market activity and competitor performance. Leadership Learn how to lead, motivate and develop branch colleagues. Support recruitment, induction and training activities where appropriate. Promote a positive, customer-focused team culture. Lead by example through professional behaviour and strong work ethic. Customer Service Build lasting relationships with customers. Resolve customer issues promptly and professionally. Ensure customers receive knowledgeable advice and excellent service. Promote company products and value-added services. Health, Safety & Compliance Ensure safe working practices are followed at all times. Support regular branch audits. Promote a strong safety culture. Ensure compliance with company policies and relevant legislation. Financial Management Understand branch budgets and profit and loss accounts. Monitor costs and help identify opportunities to improve profitability. Assist with credit control and cash management procedures. Support stock control and loss prevention initiatives. Skills & Experience Essential Previous experience within a builders' merchant Previous supervisory, assistant branch manager or branch manager experience. Strong customer service skills. Good commercial awareness. Experience supervising or leading a team. Excellent communication and interpersonal skills. Ability to build relationships with customers and colleagues. Good organisational and problem-solving skills. IT literate, including Microsoft Office.
Senior Site Agent Location: Cumbria Salary: 55-60,000 An excellent opportunity has arisen for an experienced Senior Site Agent to join a growing regional housebuilder, taking full responsibility for the successful delivery of a prestigious residential development in Cumbria. This is a key leadership role, ideal for an experienced housebuilding professional with a strong track record of delivering high-quality residential developments safely, on time and within budget. Key responsibilities include: Managing all site operations from groundworks through to customer handover. Leading site teams, subcontractors and suppliers. Delivering homes safely, on programme and within budget. Monitoring quality, productivity and site costs. Ensuring compliance with Health & Safety legislation, Building Regulations and NHBC or equivalent warranty standards. Coordinating subcontractors and site logistics. Working closely with Commercial, Technical, Sales and Customer Care teams. Managing inspections with Building Control and warranty providers. Maintaining accurate site records and reports. Applicants should have : Significant experience within residential housebuilding. Previous experience as a Senior Site Manager or Site Agent. Experience delivering traditional housing developments from start to finish. Strong leadership, planning and organisational skills. Excellent knowledge of Health & Safety, Building Regulations and warranty standards. SMSTS, CSCS Black or Gold Card and First Aid at Work. Full UK Driving Licence. Additional qualifications such as NVQ Level 6, Temporary Works Supervisor, Scaffold Inspection or Fire Marshal would be advantageous. On offer: Competitive salary, depending on experience. Car allowance. Company pension. 28 days annual leave, including Bank Holidays. Mobile phone and laptop provided. Ongoing training and professional development. Genuine long-term career progression with a growing regional housebuilder. To apply, please call Sophie on (phone number removed) or alternatively, send your CV across to (url removed). I look forward to hearing from you soon!
07/07/2026
Full time
Senior Site Agent Location: Cumbria Salary: 55-60,000 An excellent opportunity has arisen for an experienced Senior Site Agent to join a growing regional housebuilder, taking full responsibility for the successful delivery of a prestigious residential development in Cumbria. This is a key leadership role, ideal for an experienced housebuilding professional with a strong track record of delivering high-quality residential developments safely, on time and within budget. Key responsibilities include: Managing all site operations from groundworks through to customer handover. Leading site teams, subcontractors and suppliers. Delivering homes safely, on programme and within budget. Monitoring quality, productivity and site costs. Ensuring compliance with Health & Safety legislation, Building Regulations and NHBC or equivalent warranty standards. Coordinating subcontractors and site logistics. Working closely with Commercial, Technical, Sales and Customer Care teams. Managing inspections with Building Control and warranty providers. Maintaining accurate site records and reports. Applicants should have : Significant experience within residential housebuilding. Previous experience as a Senior Site Manager or Site Agent. Experience delivering traditional housing developments from start to finish. Strong leadership, planning and organisational skills. Excellent knowledge of Health & Safety, Building Regulations and warranty standards. SMSTS, CSCS Black or Gold Card and First Aid at Work. Full UK Driving Licence. Additional qualifications such as NVQ Level 6, Temporary Works Supervisor, Scaffold Inspection or Fire Marshal would be advantageous. On offer: Competitive salary, depending on experience. Car allowance. Company pension. 28 days annual leave, including Bank Holidays. Mobile phone and laptop provided. Ongoing training and professional development. Genuine long-term career progression with a growing regional housebuilder. To apply, please call Sophie on (phone number removed) or alternatively, send your CV across to (url removed). I look forward to hearing from you soon!
Site ManagerSocial Housing Planned Works Contractor Trowbridge & Surrounding Wiltshire Area Permanent Position Immediate Start Available Freelnce option available £43,000 - £45,000 per annum Company Van or Car Allowance Benefits About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Site Manager to oversee planned maintenance and refurbishment works across occupied social housing properties throughout Trowbridge and the surrounding Wiltshire area . The Role As Site Manager, you will be responsible for the successful delivery of planned works programmes within the social housing sector. Managing site operations from inception through to completion, you will ensure projects are delivered safely, on time, within budget, and to the highest standards of quality and customer satisfaction. Working closely with residents, subcontractors, client representatives and internal teams, you will play a key role in maintaining excellent health and safety standards while ensuring a positive customer experience throughout the duration of the works. Day-to-Day Responsibilities Managing planned works projects across occupied social housing properties. Overseeing site teams, subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections and quality checks. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, housing officers and client representatives to provide updates and resolve issues. Monitoring project progress and reporting to Contracts Managers and senior management. Managing materials, labour and subcontractor performance. Ensuring works are completed to agreed specifications and quality standards. Supporting the completion of project documentation, reports and handovers. Promoting excellent customer service and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager within social housing planned works, refurbishment or maintenance projects. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) certification essential. Valid First Aid at Work certificate essential. CSCS Card. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Ability to manage multiple workstreams and meet project deadlines. Strong problem-solving skills and attention to detail. Full UK driving licence. Experience working within occupied social housing environments is highly desirable. What's on Offer Permanent position with immediate start available. £43,000 - £45,000 per annum. Company van or car allowance. Benefits package. Opportunity to work with a well-established and growing social housing contractor. Long-term pipeline of planned works projects. Supportive management team and career progression opportunities. Varied and rewarding role delivering essential improvements to local communities. Please apply or contact Kirsty at Build Recruitment on (phone number removed) for further details.
06/07/2026
Seasonal
Site ManagerSocial Housing Planned Works Contractor Trowbridge & Surrounding Wiltshire Area Permanent Position Immediate Start Available Freelnce option available £43,000 - £45,000 per annum Company Van or Car Allowance Benefits About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Site Manager to oversee planned maintenance and refurbishment works across occupied social housing properties throughout Trowbridge and the surrounding Wiltshire area . The Role As Site Manager, you will be responsible for the successful delivery of planned works programmes within the social housing sector. Managing site operations from inception through to completion, you will ensure projects are delivered safely, on time, within budget, and to the highest standards of quality and customer satisfaction. Working closely with residents, subcontractors, client representatives and internal teams, you will play a key role in maintaining excellent health and safety standards while ensuring a positive customer experience throughout the duration of the works. Day-to-Day Responsibilities Managing planned works projects across occupied social housing properties. Overseeing site teams, subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections and quality checks. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, housing officers and client representatives to provide updates and resolve issues. Monitoring project progress and reporting to Contracts Managers and senior management. Managing materials, labour and subcontractor performance. Ensuring works are completed to agreed specifications and quality standards. Supporting the completion of project documentation, reports and handovers. Promoting excellent customer service and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager within social housing planned works, refurbishment or maintenance projects. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) certification essential. Valid First Aid at Work certificate essential. CSCS Card. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Ability to manage multiple workstreams and meet project deadlines. Strong problem-solving skills and attention to detail. Full UK driving licence. Experience working within occupied social housing environments is highly desirable. What's on Offer Permanent position with immediate start available. £43,000 - £45,000 per annum. Company van or car allowance. Benefits package. Opportunity to work with a well-established and growing social housing contractor. Long-term pipeline of planned works projects. Supportive management team and career progression opportunities. Varied and rewarding role delivering essential improvements to local communities. Please apply or contact Kirsty at Build Recruitment on (phone number removed) for further details.
Site ManagerSocial Housing Planned Works Contractor Holsworthy & Surrounding North Devon/North Cornwall Area Permanent Position Immediate Start Available Freelance day rate available £43,000 - £45,000 per annum Company Van or Car Allowance Benefits About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Site Manager to oversee planned maintenance and refurbishment works across occupied social housing properties throughout Holsworthy and the surrounding North Devon/North Cornwall area . The Role As Site Manager, you will be responsible for the successful delivery of planned works programmes within the social housing sector. Managing site operations from inception through to completion, you will ensure projects are delivered safely, on time, within budget, and to the highest standards of quality and customer satisfaction. Working closely with residents, subcontractors, client representatives and internal teams, you will play a key role in maintaining excellent health and safety standards while ensuring a positive customer experience throughout the duration of the works. Day-to-Day Responsibilities Managing planned works projects across occupied social housing properties. Overseeing site teams, subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections and quality checks. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, housing officers and client representatives to provide updates and resolve issues. Monitoring project progress and reporting to Contracts Managers and senior management. Managing materials, labour and subcontractor performance. Ensuring works are completed to agreed specifications and quality standards. Supporting the completion of project documentation, reports and handovers. Promoting excellent customer service and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager within social housing planned works, refurbishment or maintenance projects. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) certification essential. Valid First Aid at Work certificate essential. CSCS Card. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Ability to manage multiple workstreams and meet project deadlines. Strong problem-solving skills and attention to detail. Full UK driving licence. Experience working within occupied social housing environments is highly desirable. What's on Offer Permanent position with immediate start available. £43,000 - £45,000 per annum. Company van or car allowance. Benefits package. Opportunity to work with a well-established and growing social housing contractor. Long-term pipeline of planned works projects. Supportive management team and career progression opportunities. Varied and rewarding role delivering essential improvements to local communities. Please apply or contact Kirsty at Build Recruitment on (phone number removed) for further details.
06/07/2026
Seasonal
Site ManagerSocial Housing Planned Works Contractor Holsworthy & Surrounding North Devon/North Cornwall Area Permanent Position Immediate Start Available Freelance day rate available £43,000 - £45,000 per annum Company Van or Car Allowance Benefits About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Site Manager to oversee planned maintenance and refurbishment works across occupied social housing properties throughout Holsworthy and the surrounding North Devon/North Cornwall area . The Role As Site Manager, you will be responsible for the successful delivery of planned works programmes within the social housing sector. Managing site operations from inception through to completion, you will ensure projects are delivered safely, on time, within budget, and to the highest standards of quality and customer satisfaction. Working closely with residents, subcontractors, client representatives and internal teams, you will play a key role in maintaining excellent health and safety standards while ensuring a positive customer experience throughout the duration of the works. Day-to-Day Responsibilities Managing planned works projects across occupied social housing properties. Overseeing site teams, subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections and quality checks. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, housing officers and client representatives to provide updates and resolve issues. Monitoring project progress and reporting to Contracts Managers and senior management. Managing materials, labour and subcontractor performance. Ensuring works are completed to agreed specifications and quality standards. Supporting the completion of project documentation, reports and handovers. Promoting excellent customer service and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager within social housing planned works, refurbishment or maintenance projects. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) certification essential. Valid First Aid at Work certificate essential. CSCS Card. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Ability to manage multiple workstreams and meet project deadlines. Strong problem-solving skills and attention to detail. Full UK driving licence. Experience working within occupied social housing environments is highly desirable. What's on Offer Permanent position with immediate start available. £43,000 - £45,000 per annum. Company van or car allowance. Benefits package. Opportunity to work with a well-established and growing social housing contractor. Long-term pipeline of planned works projects. Supportive management team and career progression opportunities. Varied and rewarding role delivering essential improvements to local communities. Please apply or contact Kirsty at Build Recruitment on (phone number removed) for further details.
Power Platform Developer Location: Ipswich(Hybrid) Salary: Competitive Hours: Full Time Contract Type: Permanent The Opportunity We're delighted to be supporting our client, in the search for a Power Platform Developer to join their Digital Team. This is an exciting opportunity to join a market-leading organisation committed to digital innovation and continuous improvement. Working alongside the Digital Development Manager and Senior Power Apps Developer, you'll play a key role in designing, developing, and supporting the digital platforms, applications, and reporting solutions that underpin Project Live and wider business operations. Whether you're looking for your next challenge or seeking an environment where your technical expertise can directly influence business performance, this could be the opportunity you've been waiting for. Key Responsibilities Design, develop, test, and maintain Power Apps, Power Automate solutions, and wider business applications. Support the development of Azure Function Apps, APIs, and integrations across multiple business platforms. Build and maintain solutions that integrate with Dataverse, SQL databases, Salesforce, and other systems. Develop and support Power BI reports, dashboards, and data-driven business insights. Collaborate with stakeholders to gather requirements and translate them into effective technical solutions. Support application lifecycle management (ALM), deployments, governance, and security best practices. Identify opportunities to automate manual processes and improve operational efficiency. Assist with user training, system adoption, technical documentation, and ongoing support activities. What We're Looking For Proven experience developing solutions within the Microsoft Power Platform, including Power Apps, Power Automate, and Dataverse. Experience with Power BI, reporting development, and data analysis. Knowledge of Azure Functions, APIs, system integrations, and SQL databases. Experience working with HTML5, CSS, and JavaScript within application development environments. Strong problem-solving skills with the ability to translate business requirements into scalable technical solutions. Experience supporting application deployments, testing, troubleshooting, and continuous improvement initiatives. Excellent communication and stakeholder management skills. A proactive, collaborative approach with a passion for digital innovation and delivering high-quality solutions. Why Apply? Play a key role in the Company's ongoing digital transformation journey. Work on innovative technologies and business-critical projects. Collaborate with a supportive and forward-thinking Digital Team. Opportunity to develop your skills across Power Platform, Azure, data, reporting, and business systems. Contribute to meaningful improvements that impact users and business performance across the organisation. What's In It For You? Competitive salary package. Annual bonus scheme. Hybrid working options. Company pension scheme. Ongoing learning and development opportunities Additional employee benefits and wellbeing initiatives. Our Commitment to Inclusion The Talent Division is committed to creating an inclusive recruitment process where everyone feels valued, respected, and able to succeed. We welcome applications from people of all backgrounds, experiences, and perspectives. We believe diverse teams make stronger businesses and encourage applications from all suitably qualified candidates regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. If you require any adjustments during the recruitment process, please let us know and we'll be happy to support you.
03/07/2026
Full time
Power Platform Developer Location: Ipswich(Hybrid) Salary: Competitive Hours: Full Time Contract Type: Permanent The Opportunity We're delighted to be supporting our client, in the search for a Power Platform Developer to join their Digital Team. This is an exciting opportunity to join a market-leading organisation committed to digital innovation and continuous improvement. Working alongside the Digital Development Manager and Senior Power Apps Developer, you'll play a key role in designing, developing, and supporting the digital platforms, applications, and reporting solutions that underpin Project Live and wider business operations. Whether you're looking for your next challenge or seeking an environment where your technical expertise can directly influence business performance, this could be the opportunity you've been waiting for. Key Responsibilities Design, develop, test, and maintain Power Apps, Power Automate solutions, and wider business applications. Support the development of Azure Function Apps, APIs, and integrations across multiple business platforms. Build and maintain solutions that integrate with Dataverse, SQL databases, Salesforce, and other systems. Develop and support Power BI reports, dashboards, and data-driven business insights. Collaborate with stakeholders to gather requirements and translate them into effective technical solutions. Support application lifecycle management (ALM), deployments, governance, and security best practices. Identify opportunities to automate manual processes and improve operational efficiency. Assist with user training, system adoption, technical documentation, and ongoing support activities. What We're Looking For Proven experience developing solutions within the Microsoft Power Platform, including Power Apps, Power Automate, and Dataverse. Experience with Power BI, reporting development, and data analysis. Knowledge of Azure Functions, APIs, system integrations, and SQL databases. Experience working with HTML5, CSS, and JavaScript within application development environments. Strong problem-solving skills with the ability to translate business requirements into scalable technical solutions. Experience supporting application deployments, testing, troubleshooting, and continuous improvement initiatives. Excellent communication and stakeholder management skills. A proactive, collaborative approach with a passion for digital innovation and delivering high-quality solutions. Why Apply? Play a key role in the Company's ongoing digital transformation journey. Work on innovative technologies and business-critical projects. Collaborate with a supportive and forward-thinking Digital Team. Opportunity to develop your skills across Power Platform, Azure, data, reporting, and business systems. Contribute to meaningful improvements that impact users and business performance across the organisation. What's In It For You? Competitive salary package. Annual bonus scheme. Hybrid working options. Company pension scheme. Ongoing learning and development opportunities Additional employee benefits and wellbeing initiatives. Our Commitment to Inclusion The Talent Division is committed to creating an inclusive recruitment process where everyone feels valued, respected, and able to succeed. We welcome applications from people of all backgrounds, experiences, and perspectives. We believe diverse teams make stronger businesses and encourage applications from all suitably qualified candidates regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. If you require any adjustments during the recruitment process, please let us know and we'll be happy to support you.
Site Manager - Yorkshire We are seeking an experienced and motivated Site Manager to lead the delivery of a high quality new build residential development in Cleckheaton. Reporting to the Contracts Manager, you will take full responsibility for the day-to day management of the site, ensuring homes are delivered safely, on time, within budget, and to the exceptional quality standards expected by Harron Homes. Key Responsibilities: Manage all daily site operations from commencement through to completion and handover. Ensure the development is delivered safely, on programme, within budget, and to Harron Homes' quality standards. Lead, motivate and supervise site teams, subcontractors, and suppliers to achieve project objectives. Enforce all Health & Safety legislation and company policies, maintaining a safe working environment at all times. Conduct regular site inspections, audits, and toolbox talks. Coordinate labour, plant, and material requirements to ensure efficient site operations. Monitor build quality throughout each stage of construction and ensure all homes meet NHBC standards and company specifications. Liaise with Technical, Commercial, Sales, Customer Care, and Construction departments to ensure effective project delivery. Maintain accurate site records, including progress reports, Health & Safety documentation, inspections, and quality checks. Chair regular subcontractor meetings and coordinate site activities to maintain build programme. Manage customer visits where required and support the delivery of an excellent home-buying experience. Ensure all plots are completed to a high standard before legal completion and customer occupation. Drive continuous improvement in productivity, quality, and customer satisfaction. Skills & Experience: Essential Proven experience as a Site Manager within the UK residential housebuilding sector. Strong knowledge of traditional and timber frame construction methods. Excellent understanding of current Health & Safety legislation and CDM Regulations. Experience managing multiple subcontract trades on live housing developments. Ability to manage construction programmes and deliver against tight deadlines. Strong leadership, communication, and organisational skills. High attention to detail with a commitment to quality workmanship. Competent in Microsoft Office and site management reporting systems. Full UK Driving Licence. Qualifications SMSTS (Site Management Safety Training Scheme) CSCS Managers Card First Aid at Work Certificate Scaffold Inspection (desirable) Temporary Works Awareness (desirable) NVQ Level 6 in Construction Site Management or equivalent (preferred) The successful candidate will be a confident leader who can build strong working relationships, motivate teams, and maintain exceptional standards across all aspects of site management. You will be commercially aware, customer focused, and committed to delivering quality homes that reflect the Harron Homes brand. On Offer: Competitive salary Company car or car allowance Annual bonus scheme Life assurance Able to purchase additional annual leave Access to an EAP & wellness programme Able to enrol into a salary sacrifice pension scheme Pension contribution Annual leave plus bank holidays Ongoing training and career development opportunities We believe Harron Homes is a place for everyone, no matter where you come from, what you look like or how you identify. Please note due to the volume of applicants, if you have not heard from us within 14 days, please accept this as confirmation that we will not be progressing with your application further on this occasion
03/07/2026
Full time
Site Manager - Yorkshire We are seeking an experienced and motivated Site Manager to lead the delivery of a high quality new build residential development in Cleckheaton. Reporting to the Contracts Manager, you will take full responsibility for the day-to day management of the site, ensuring homes are delivered safely, on time, within budget, and to the exceptional quality standards expected by Harron Homes. Key Responsibilities: Manage all daily site operations from commencement through to completion and handover. Ensure the development is delivered safely, on programme, within budget, and to Harron Homes' quality standards. Lead, motivate and supervise site teams, subcontractors, and suppliers to achieve project objectives. Enforce all Health & Safety legislation and company policies, maintaining a safe working environment at all times. Conduct regular site inspections, audits, and toolbox talks. Coordinate labour, plant, and material requirements to ensure efficient site operations. Monitor build quality throughout each stage of construction and ensure all homes meet NHBC standards and company specifications. Liaise with Technical, Commercial, Sales, Customer Care, and Construction departments to ensure effective project delivery. Maintain accurate site records, including progress reports, Health & Safety documentation, inspections, and quality checks. Chair regular subcontractor meetings and coordinate site activities to maintain build programme. Manage customer visits where required and support the delivery of an excellent home-buying experience. Ensure all plots are completed to a high standard before legal completion and customer occupation. Drive continuous improvement in productivity, quality, and customer satisfaction. Skills & Experience: Essential Proven experience as a Site Manager within the UK residential housebuilding sector. Strong knowledge of traditional and timber frame construction methods. Excellent understanding of current Health & Safety legislation and CDM Regulations. Experience managing multiple subcontract trades on live housing developments. Ability to manage construction programmes and deliver against tight deadlines. Strong leadership, communication, and organisational skills. High attention to detail with a commitment to quality workmanship. Competent in Microsoft Office and site management reporting systems. Full UK Driving Licence. Qualifications SMSTS (Site Management Safety Training Scheme) CSCS Managers Card First Aid at Work Certificate Scaffold Inspection (desirable) Temporary Works Awareness (desirable) NVQ Level 6 in Construction Site Management or equivalent (preferred) The successful candidate will be a confident leader who can build strong working relationships, motivate teams, and maintain exceptional standards across all aspects of site management. You will be commercially aware, customer focused, and committed to delivering quality homes that reflect the Harron Homes brand. On Offer: Competitive salary Company car or car allowance Annual bonus scheme Life assurance Able to purchase additional annual leave Access to an EAP & wellness programme Able to enrol into a salary sacrifice pension scheme Pension contribution Annual leave plus bank holidays Ongoing training and career development opportunities We believe Harron Homes is a place for everyone, no matter where you come from, what you look like or how you identify. Please note due to the volume of applicants, if you have not heard from us within 14 days, please accept this as confirmation that we will not be progressing with your application further on this occasion
Role: Branch Manager / General Manager Industry: Builders Merchants / Construction Supplies Region: Newcastle area Salary: 50,000 - 57,000 (DOE) plus bonus, company vehicle etc. An opportunity to run a great branch A well respected business. A huge range of construction supply products Someone required who's good with sales and operations A very strong basic with benefits We are recruiting for an experienced Branch Manager / General Manager / Branch Director for a very well respected merchant, liked by the staff and customers alike. Our client is a well-respected and long-established distributor of construction supplies / building materials. Their branch is in the Newcastle area and requires a new Branch Manager. This is a busy site and it needs someone to keep it going in the right direction. The autonomy is strong with this position and therefore you must be able to run all aspects of a branch and organise your team accordingly. This is an important branch, therefore you will have various departmental managers beneath you but ultimately you will take responsibility for maximising the potential sales and overall profitability of the Branch. It goes without saying that candidates will have to possess a demonstrable track record in sales, negotiation and stock control. The sales and the operations of the branch will be under your control. The ideal candidate will currently be a Branch Manager within the merchant sector with a proven track record of growing and sustaining a profitable operation. Passion and determination will be a pre-requisite in order maintain the strong business relationships already in place and to help build up a pipeline of new customers too. Basically, the branch's position is sound but they don't want to be static in terms of market share. This is a great role within a well-respected company, with the opportunity to build and develop your own team where you see fit. You should be able to use market intelligence and analyse stock profiles as well as sales trends to anticipate future directions. You should be someone that people will want to work for. You should be able to motivate your team and inspire them! Please bear in mind your management experience must be from the Builder's Merchants or the Construction Supply world. This is a great opportunity for career development and as such we are a looking for someone with ambition! The rewards are clear. The package is strong and the future rewards are there too. If the chosen candidate fulfils the role successfully then further career development is distinctly possible. For further information on this Branch Manager / General Manager / Branch Director role, please apply online and we'll be in touch to discuss further. Industry Sector: Building Merchants, Building Supplies, Construction sector, Landscaping Materials, Timber Merchants, Timber Supplies, Timber Supplier, Hardwood, Softwood, Machining, Civils, Drainage, Heavyside, Plumbing & Heating, Insulation, Roofing. Recruiting Branch Manager, Branch Director, General Manager, Depot Manager, Centre Manager, Store Manager. INDM
03/07/2026
Full time
Role: Branch Manager / General Manager Industry: Builders Merchants / Construction Supplies Region: Newcastle area Salary: 50,000 - 57,000 (DOE) plus bonus, company vehicle etc. An opportunity to run a great branch A well respected business. A huge range of construction supply products Someone required who's good with sales and operations A very strong basic with benefits We are recruiting for an experienced Branch Manager / General Manager / Branch Director for a very well respected merchant, liked by the staff and customers alike. Our client is a well-respected and long-established distributor of construction supplies / building materials. Their branch is in the Newcastle area and requires a new Branch Manager. This is a busy site and it needs someone to keep it going in the right direction. The autonomy is strong with this position and therefore you must be able to run all aspects of a branch and organise your team accordingly. This is an important branch, therefore you will have various departmental managers beneath you but ultimately you will take responsibility for maximising the potential sales and overall profitability of the Branch. It goes without saying that candidates will have to possess a demonstrable track record in sales, negotiation and stock control. The sales and the operations of the branch will be under your control. The ideal candidate will currently be a Branch Manager within the merchant sector with a proven track record of growing and sustaining a profitable operation. Passion and determination will be a pre-requisite in order maintain the strong business relationships already in place and to help build up a pipeline of new customers too. Basically, the branch's position is sound but they don't want to be static in terms of market share. This is a great role within a well-respected company, with the opportunity to build and develop your own team where you see fit. You should be able to use market intelligence and analyse stock profiles as well as sales trends to anticipate future directions. You should be someone that people will want to work for. You should be able to motivate your team and inspire them! Please bear in mind your management experience must be from the Builder's Merchants or the Construction Supply world. This is a great opportunity for career development and as such we are a looking for someone with ambition! The rewards are clear. The package is strong and the future rewards are there too. If the chosen candidate fulfils the role successfully then further career development is distinctly possible. For further information on this Branch Manager / General Manager / Branch Director role, please apply online and we'll be in touch to discuss further. Industry Sector: Building Merchants, Building Supplies, Construction sector, Landscaping Materials, Timber Merchants, Timber Supplies, Timber Supplier, Hardwood, Softwood, Machining, Civils, Drainage, Heavyside, Plumbing & Heating, Insulation, Roofing. Recruiting Branch Manager, Branch Director, General Manager, Depot Manager, Centre Manager, Store Manager. INDM
Premier Work Support are delighted to be recruiting on behalf of a well-established and respected builders' merchant for a permanent Branch Manager to lead their West London branch. This is an excellent opportunity to join a successful business that values strong leadership, customer satisfaction, and continuous improvement, while offering long-term career development and progression. The Role As Branch Manager, you will take full responsibility for the day-to-day operation of the branch, ensuring high standards of customer service, operational efficiency, health and safety compliance, and commercial performance. You will lead, motivate, and develop your team, creating a positive working environment while supporting the continued growth and success of the business. Your responsibilities will include : Leading, motivating, and developing a high-performing branch team. Delivering exceptional customer service and building strong customer relationships. Managing branch operations, including stock control, purchasing, deliveries, and trade counter activities. Monitoring sales performance and identifying opportunities to improve operational and commercial results. Ensuring the branch operates safely and remains fully compliant with Health & Safety legislation. Managing staffing levels, attendance, holidays, and employee wellbeing. Acting as the key link between the branch and senior management, ensuring effective communication and operational excellence. Supporting the overall success of the business through efficient planning, organisation, and leadership. To be successful in this role, you will have: Previous management experience within a builders' merchant, construction supplies, or retail environment. Proven leadership skills with the ability to motivate and develop teams. Excellent customer service and relationship management skills. Strong organisational and problem-solving abilities. Experience managing branch operations and driving performance. Good IT skills, including Microsoft Office and internal business systems. A Forklift Licence would be advantageous but is not essential. What's on Offer? Salary of 45,000 per annum 22 days annual leave plus 8 bank holidays Company pension scheme Private medical cover for you, your partner, and your dependants Ongoing training and career progression opportunities The opportunity to join a stable, growing business where your contribution is recognised and valued Working Hours Monday to Friday: 7:00am - 5:00pm One Saturday in every four on a rota basis Ready for Your Next Leadership Opportunity? If you're an experienced Branch Manager who is passionate about delivering exceptional customer service, leading successful teams, and driving operational excellence, we'd like to hear from you. Apply today and take the next step in your management career with a business that invests in its people and offers genuine opportunities for long-term success.
03/07/2026
Full time
Premier Work Support are delighted to be recruiting on behalf of a well-established and respected builders' merchant for a permanent Branch Manager to lead their West London branch. This is an excellent opportunity to join a successful business that values strong leadership, customer satisfaction, and continuous improvement, while offering long-term career development and progression. The Role As Branch Manager, you will take full responsibility for the day-to-day operation of the branch, ensuring high standards of customer service, operational efficiency, health and safety compliance, and commercial performance. You will lead, motivate, and develop your team, creating a positive working environment while supporting the continued growth and success of the business. Your responsibilities will include : Leading, motivating, and developing a high-performing branch team. Delivering exceptional customer service and building strong customer relationships. Managing branch operations, including stock control, purchasing, deliveries, and trade counter activities. Monitoring sales performance and identifying opportunities to improve operational and commercial results. Ensuring the branch operates safely and remains fully compliant with Health & Safety legislation. Managing staffing levels, attendance, holidays, and employee wellbeing. Acting as the key link between the branch and senior management, ensuring effective communication and operational excellence. Supporting the overall success of the business through efficient planning, organisation, and leadership. To be successful in this role, you will have: Previous management experience within a builders' merchant, construction supplies, or retail environment. Proven leadership skills with the ability to motivate and develop teams. Excellent customer service and relationship management skills. Strong organisational and problem-solving abilities. Experience managing branch operations and driving performance. Good IT skills, including Microsoft Office and internal business systems. A Forklift Licence would be advantageous but is not essential. What's on Offer? Salary of 45,000 per annum 22 days annual leave plus 8 bank holidays Company pension scheme Private medical cover for you, your partner, and your dependants Ongoing training and career progression opportunities The opportunity to join a stable, growing business where your contribution is recognised and valued Working Hours Monday to Friday: 7:00am - 5:00pm One Saturday in every four on a rota basis Ready for Your Next Leadership Opportunity? If you're an experienced Branch Manager who is passionate about delivering exceptional customer service, leading successful teams, and driving operational excellence, we'd like to hear from you. Apply today and take the next step in your management career with a business that invests in its people and offers genuine opportunities for long-term success.
Job Title Customer Care Manager Location Wolverhampton (Office Based) Department Customer Care Reports To Operations Director Direct Reports Five Customer Care Coordinators/Administrators Company Size Approximately 600 employees Employment Type Full-Time, Permanent Role Purpose The Customer Care Manager is responsible for leading and developing the Customer Care department, ensuring the delivery of an efficient, professional and customer-focused aftercare service across all construction projects. Managing a team of five employees, the Customer Care Manager oversees the effective handling of customer enquiries, defects and complaints from project completion through the defects liability and warranty periods. Working closely with the Construction, Commercial, Technical and Sales departments, the post holder is responsible for driving service excellence, improving customer satisfaction and ensuring contractual and warranty obligations are fulfilled. This is a hands-on leadership role requiring excellent organisational skills, strong communication, sound commercial awareness and the ability to balance customer expectations with operational priorities. Key Responsibilities The Customer Care Manager will lead, motivate and develop a team of five Customer Care Coordinators and Administrators, creating a culture that promotes accountability, collaboration and outstanding customer service. The role includes setting departmental objectives, undertaking regular performance reviews, identifying training and development opportunities and ensuring that workloads are effectively managed to meet business priorities. The post holder will manage the day-to-day operation of the Customer Care department, ensuring all customer enquiries are logged accurately, acknowledged promptly and resolved within agreed service standards. Acting as the main escalation point for complex customer issues and complaints, the Customer Care Manager will maintain regular communication with customers, ensuring they remain informed throughout the defects resolution process. Responsibility extends to overseeing all reported defects from initial notification through to completion. The Customer Care Manager will coordinate remedial works with Site Managers, Contracts Managers and approved subcontractors, monitor progress against agreed timescales and ensure warranty obligations are fulfilled. The role also requires analysing recurring defects and working collaboratively with operational teams to identify root causes and implement improvements to minimise future occurrences. The Customer Care Manager will investigate complaints thoroughly and professionally, ensuring fair and timely resolutions are achieved while maintaining positive customer relationships. Accurate records of all complaints and corrective actions will be maintained, with trends monitored to identify opportunities for service improvement. The role requires close collaboration with Construction, Commercial, Technical and Sales teams, together with subcontractors and suppliers, to ensure customer issues are resolved efficiently and that information is communicated effectively across the business. The Customer Care Manager will also be responsible for monitoring departmental performance, maintaining accurate records within the company's customer relationship management and defect management systems, reviewing operational processes and implementing continuous improvements to enhance efficiency and customer satisfaction. Regular management reports will be prepared detailing customer satisfaction levels, complaint volumes, outstanding defects, response and completion times, warranty expenditure, contractor performance and departmental productivity. These reports will provide senior management with meaningful analysis and recommendations to support business improvement. The post holder will ensure compliance with company policies and procedures, maintain confidentiality and data protection standards in line with GDPR, and promote safe working practices when coordinating remedial works. Key Performance Indicators Success within the role will be measured through customer satisfaction scores, complaint resolution times, defect completion performance, reduction in outstanding defects, first-time resolution rates, warranty cost management, departmental productivity, responsiveness to customer enquiries and the engagement and performance of the Customer Care team. Person Specification The successful candidate will have significant experience within a Customer Care or Aftercare management role in the construction, housebuilding or property sector. Previous experience managing customer service teams is essential, together with a sound understanding of construction defects, remedial works and complaint resolution processes. The role requires excellent leadership and communication skills, strong organisational ability and the confidence to make informed decisions within a fast-paced environment. The successful individual will demonstrate commercial awareness, exceptional problem-solving skills and the ability to build effective working relationships across multiple departments and with external contractors. Proficiency in Microsoft Office applications and customer relationship management systems is essential. Experience of working with warranty providers such as NHBC, LABC Warranty or Premier Guarantee and knowledge of specialist defect management software would be advantageous. Qualifications Applicants should hold GCSEs, or equivalent qualifications, in English and Mathematics and possess a full UK Driving Licence. A higher-level qualification in Construction, Business Management or Customer Service, together with a recognised leadership or management qualification, would be desirable. Personal Attributes The successful candidate will demonstrate a customer-focused approach, professionalism and integrity in all aspects of their work. They will possess excellent interpersonal skills, resilience under pressure, sound judgement and strong organisational abilities. A proactive attitude towards continuous improvement, combined with the ability to inspire and develop others while taking ownership of departmental performance, will be essential to success in the role. Working Hours The position is a full-time, office-based role located in Wolverhampton, working Monday to Friday for 40 hours per week. Occasional travel to construction sites may be required to support operational activities and customer care requirements. What Success Looks Like Success in this role will be demonstrated by the development of a high-performing Customer Care team, consistently high levels of customer satisfaction, reduced defect resolution times, effective complaint management, strong collaborative relationships across the business and the implementation of continuous improvements that enhance both operational efficiency and the overall customer experience.
03/07/2026
Full time
Job Title Customer Care Manager Location Wolverhampton (Office Based) Department Customer Care Reports To Operations Director Direct Reports Five Customer Care Coordinators/Administrators Company Size Approximately 600 employees Employment Type Full-Time, Permanent Role Purpose The Customer Care Manager is responsible for leading and developing the Customer Care department, ensuring the delivery of an efficient, professional and customer-focused aftercare service across all construction projects. Managing a team of five employees, the Customer Care Manager oversees the effective handling of customer enquiries, defects and complaints from project completion through the defects liability and warranty periods. Working closely with the Construction, Commercial, Technical and Sales departments, the post holder is responsible for driving service excellence, improving customer satisfaction and ensuring contractual and warranty obligations are fulfilled. This is a hands-on leadership role requiring excellent organisational skills, strong communication, sound commercial awareness and the ability to balance customer expectations with operational priorities. Key Responsibilities The Customer Care Manager will lead, motivate and develop a team of five Customer Care Coordinators and Administrators, creating a culture that promotes accountability, collaboration and outstanding customer service. The role includes setting departmental objectives, undertaking regular performance reviews, identifying training and development opportunities and ensuring that workloads are effectively managed to meet business priorities. The post holder will manage the day-to-day operation of the Customer Care department, ensuring all customer enquiries are logged accurately, acknowledged promptly and resolved within agreed service standards. Acting as the main escalation point for complex customer issues and complaints, the Customer Care Manager will maintain regular communication with customers, ensuring they remain informed throughout the defects resolution process. Responsibility extends to overseeing all reported defects from initial notification through to completion. The Customer Care Manager will coordinate remedial works with Site Managers, Contracts Managers and approved subcontractors, monitor progress against agreed timescales and ensure warranty obligations are fulfilled. The role also requires analysing recurring defects and working collaboratively with operational teams to identify root causes and implement improvements to minimise future occurrences. The Customer Care Manager will investigate complaints thoroughly and professionally, ensuring fair and timely resolutions are achieved while maintaining positive customer relationships. Accurate records of all complaints and corrective actions will be maintained, with trends monitored to identify opportunities for service improvement. The role requires close collaboration with Construction, Commercial, Technical and Sales teams, together with subcontractors and suppliers, to ensure customer issues are resolved efficiently and that information is communicated effectively across the business. The Customer Care Manager will also be responsible for monitoring departmental performance, maintaining accurate records within the company's customer relationship management and defect management systems, reviewing operational processes and implementing continuous improvements to enhance efficiency and customer satisfaction. Regular management reports will be prepared detailing customer satisfaction levels, complaint volumes, outstanding defects, response and completion times, warranty expenditure, contractor performance and departmental productivity. These reports will provide senior management with meaningful analysis and recommendations to support business improvement. The post holder will ensure compliance with company policies and procedures, maintain confidentiality and data protection standards in line with GDPR, and promote safe working practices when coordinating remedial works. Key Performance Indicators Success within the role will be measured through customer satisfaction scores, complaint resolution times, defect completion performance, reduction in outstanding defects, first-time resolution rates, warranty cost management, departmental productivity, responsiveness to customer enquiries and the engagement and performance of the Customer Care team. Person Specification The successful candidate will have significant experience within a Customer Care or Aftercare management role in the construction, housebuilding or property sector. Previous experience managing customer service teams is essential, together with a sound understanding of construction defects, remedial works and complaint resolution processes. The role requires excellent leadership and communication skills, strong organisational ability and the confidence to make informed decisions within a fast-paced environment. The successful individual will demonstrate commercial awareness, exceptional problem-solving skills and the ability to build effective working relationships across multiple departments and with external contractors. Proficiency in Microsoft Office applications and customer relationship management systems is essential. Experience of working with warranty providers such as NHBC, LABC Warranty or Premier Guarantee and knowledge of specialist defect management software would be advantageous. Qualifications Applicants should hold GCSEs, or equivalent qualifications, in English and Mathematics and possess a full UK Driving Licence. A higher-level qualification in Construction, Business Management or Customer Service, together with a recognised leadership or management qualification, would be desirable. Personal Attributes The successful candidate will demonstrate a customer-focused approach, professionalism and integrity in all aspects of their work. They will possess excellent interpersonal skills, resilience under pressure, sound judgement and strong organisational abilities. A proactive attitude towards continuous improvement, combined with the ability to inspire and develop others while taking ownership of departmental performance, will be essential to success in the role. Working Hours The position is a full-time, office-based role located in Wolverhampton, working Monday to Friday for 40 hours per week. Occasional travel to construction sites may be required to support operational activities and customer care requirements. What Success Looks Like Success in this role will be demonstrated by the development of a high-performing Customer Care team, consistently high levels of customer satisfaction, reduced defect resolution times, effective complaint management, strong collaborative relationships across the business and the implementation of continuous improvements that enhance both operational efficiency and the overall customer experience.
Estimator - Fit Out & Refurbishment Job Title: Commercial Manager/Estimator - Fit Out & RefurbishmentJob reference Number: -267Industry Sector: Estimator, Estimating Manager, Senior Estimator, Technical Estimator, Commercial Manager, Commercial Director, Fit Out, Fit-Out, Industrial Fit Out, Commercial Fit Out, Commercial Refurbishment, Industrial Refurbishment, Refurb, Industrial, Commercial, CAT A, CAT B, Flooring, Painting, Decorating, Category A, Category B Area to be covered: South East Office location: Oxted Remuneration: £60,000 - £80,000 + bonus tbc Benefits: £8,000 car allowance or Ford Ranger, pension, phone, laptop & 22 days annual leave The role of the Commercial Manager/Estimator - Fit Out & Refurbishment will involve: Commercial Manager/ Estimator position dealing with industrial fit out and refurbishment projects Typical projects include the full refurbishment; this includes the flooring, electrical, plumbing, painting, roofing, cladding etc Develop and support a new division, overseeing commercial, compliance, and supply chain functions across multiple projects Maintain full commercial control, including CVRs, cash flow forecasts, valuations, and project accounts Procure materials and negotiate subcontract packages, managing variations, payments, and final accounts Ensure contractual, technical, and Employer's Requirements are met, including RFIs, submittals, and value engineering Proactive, forward-thinking approach with the ability to work independently and Collaboratively using construction management software Managing project sizes in value of between £100k - £3m The ideal applicant will be a Commercial Manager/Estimator - Fit Out & Refurbishment with: Must have extensive experience within a commercial or industrial fit-out background Ideally have refurbishment experience with the CAT A industrial or commercial projects Existing contacts within the industry would be highly beneficial Have extensive experience as an Estimator, Commercial Manager or related Ideally possess extensive contacts within the industry Excellent communication skills both written and verbal across all levels Confident and articulate Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: General Manager, Depot Manager, Commercial Manager, Divisional Manager, Operations Manager, Refurbishment, Refurb, Refit, Industrial, Commercial, Dilapidation, Estimating. Estimator, CAT A, CAT B, Industrial, Commercial, Flooring, Electrical, Plumbing, Painting, Decorating, Category A, Category B
03/07/2026
Full time
Estimator - Fit Out & Refurbishment Job Title: Commercial Manager/Estimator - Fit Out & RefurbishmentJob reference Number: -267Industry Sector: Estimator, Estimating Manager, Senior Estimator, Technical Estimator, Commercial Manager, Commercial Director, Fit Out, Fit-Out, Industrial Fit Out, Commercial Fit Out, Commercial Refurbishment, Industrial Refurbishment, Refurb, Industrial, Commercial, CAT A, CAT B, Flooring, Painting, Decorating, Category A, Category B Area to be covered: South East Office location: Oxted Remuneration: £60,000 - £80,000 + bonus tbc Benefits: £8,000 car allowance or Ford Ranger, pension, phone, laptop & 22 days annual leave The role of the Commercial Manager/Estimator - Fit Out & Refurbishment will involve: Commercial Manager/ Estimator position dealing with industrial fit out and refurbishment projects Typical projects include the full refurbishment; this includes the flooring, electrical, plumbing, painting, roofing, cladding etc Develop and support a new division, overseeing commercial, compliance, and supply chain functions across multiple projects Maintain full commercial control, including CVRs, cash flow forecasts, valuations, and project accounts Procure materials and negotiate subcontract packages, managing variations, payments, and final accounts Ensure contractual, technical, and Employer's Requirements are met, including RFIs, submittals, and value engineering Proactive, forward-thinking approach with the ability to work independently and Collaboratively using construction management software Managing project sizes in value of between £100k - £3m The ideal applicant will be a Commercial Manager/Estimator - Fit Out & Refurbishment with: Must have extensive experience within a commercial or industrial fit-out background Ideally have refurbishment experience with the CAT A industrial or commercial projects Existing contacts within the industry would be highly beneficial Have extensive experience as an Estimator, Commercial Manager or related Ideally possess extensive contacts within the industry Excellent communication skills both written and verbal across all levels Confident and articulate Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: General Manager, Depot Manager, Commercial Manager, Divisional Manager, Operations Manager, Refurbishment, Refurb, Refit, Industrial, Commercial, Dilapidation, Estimating. Estimator, CAT A, CAT B, Industrial, Commercial, Flooring, Electrical, Plumbing, Painting, Decorating, Category A, Category B
Our client, an established home improvement specialist, is currently recruiting a Branch Manager to lead their Croydon depot. The Branch Manager will be responsible overseeing the day-to-day running of the branch, managing a small team, supporting customers, and help to drive continued growth and success. Key Responsibilities for the Branch Manager : Overseeing the day-to-day running of the Croydon branch Managing and supporting a small team Handling customer enquiries, sales and order processing Coordinating installations and branch operations Maintaining high standards of customer service Monitoring stock and delivered goods This is a hands-on role and will involve manual handling and heavy lifting Skills Required for the Branch Manager : Previous management, supervisory or team leadership experience Strong customer service and communication skills Organised and able to manage multiple tasks effectively Confident dealing with customers, suppliers and colleagues Sales-focused with a proactive attitude Comfortable using email, Microsoft Office and order management systems Full UK driving licence (maximum 3 points) Please apply as directed!
03/07/2026
Full time
Our client, an established home improvement specialist, is currently recruiting a Branch Manager to lead their Croydon depot. The Branch Manager will be responsible overseeing the day-to-day running of the branch, managing a small team, supporting customers, and help to drive continued growth and success. Key Responsibilities for the Branch Manager : Overseeing the day-to-day running of the Croydon branch Managing and supporting a small team Handling customer enquiries, sales and order processing Coordinating installations and branch operations Maintaining high standards of customer service Monitoring stock and delivered goods This is a hands-on role and will involve manual handling and heavy lifting Skills Required for the Branch Manager : Previous management, supervisory or team leadership experience Strong customer service and communication skills Organised and able to manage multiple tasks effectively Confident dealing with customers, suppliers and colleagues Sales-focused with a proactive attitude Comfortable using email, Microsoft Office and order management systems Full UK driving licence (maximum 3 points) Please apply as directed!
