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responsive repairs senior operations manager
Michael Page
Commercial Manager
Michael Page City, Birmingham
This Commercial Manager position offers an excellent opportunity to lead and manage commercial operations, ensuring profitability and efficiency. This permanent role is ideal for individuals with a strong background in property management and commercial strategy. Client Details Our client are a well known Tier 1 housing contractor looking to add a Commercial Manager to their Midlands business unit to oversee a trophy contract. Description Provide effective commercial leadership across responsive maintenance contracts Take full accountability for cost control, forecasting, valuations, variations, and final accounts Manage and develop a team of commercial professionals Collaborate closely with operational teams to support efficient and profitable service delivery Ensure strong commercial governance and adherence to organisational procedures Support risk management, change control, and margin protection Build and maintain productive relationships with social housing clients Contribute to contract reviews, client meetings, and performance reporting Drive continuous improvement across commercial processes and performance Profile A successful Commercial Manager should have: Proven experience as a Commercial Manager within the social housing sector Strong background in responsive repairs and maintenance environments Experience across internal, external, heating, and compliance workstreams Demonstrable experience in managing and developing a commercial team High level of commercial acumen with strong cost, risk, and value management skills Ideally experienced within a Tier 1 contractor environment Strong communication skills with confidence engaging senior stakeholders and clients Job Offer Competitive salary and car allowance included as part of the package. Permanent position with opportunities for career growth. Collaborative work environment within the property and housing industry. Potential for professional development and skill enhancement. If you're ready to take the next step in your career as a Commercial Manager, apply today to join a reputable company in the property and housing sector.
31/03/2026
Full time
This Commercial Manager position offers an excellent opportunity to lead and manage commercial operations, ensuring profitability and efficiency. This permanent role is ideal for individuals with a strong background in property management and commercial strategy. Client Details Our client are a well known Tier 1 housing contractor looking to add a Commercial Manager to their Midlands business unit to oversee a trophy contract. Description Provide effective commercial leadership across responsive maintenance contracts Take full accountability for cost control, forecasting, valuations, variations, and final accounts Manage and develop a team of commercial professionals Collaborate closely with operational teams to support efficient and profitable service delivery Ensure strong commercial governance and adherence to organisational procedures Support risk management, change control, and margin protection Build and maintain productive relationships with social housing clients Contribute to contract reviews, client meetings, and performance reporting Drive continuous improvement across commercial processes and performance Profile A successful Commercial Manager should have: Proven experience as a Commercial Manager within the social housing sector Strong background in responsive repairs and maintenance environments Experience across internal, external, heating, and compliance workstreams Demonstrable experience in managing and developing a commercial team High level of commercial acumen with strong cost, risk, and value management skills Ideally experienced within a Tier 1 contractor environment Strong communication skills with confidence engaging senior stakeholders and clients Job Offer Competitive salary and car allowance included as part of the package. Permanent position with opportunities for career growth. Collaborative work environment within the property and housing industry. Potential for professional development and skill enhancement. If you're ready to take the next step in your career as a Commercial Manager, apply today to join a reputable company in the property and housing sector.
Daniel Owen Ltd
Senior Repairs Manager
Daniel Owen Ltd
Senior Repairs Manager Salary: 60-75K Location: North West London We are seeking an experienced and driven Senior Operations Manager to lead the delivery of responsive repairs and gas services within a high-performing housing or property services environment. This is a pivotal leadership role, responsible for ensuring operational excellence, regulatory compliance, and continuous service improvement. Key Responsibilities: Lead the end-to-end management of responsive repairs, including planning and scheduling functions, ensuring efficient and customer-focused service delivery. Oversee both Direct Labour Organisation (DLO) teams and external contractors, ensuring high standards of performance, productivity, and accountability. Ensure full compliance with all gas safety regulations and relevant legislation, maintaining a strong compliance culture across the organisation. Manage and monitor key performance indicators (KPIs), using data-driven insights to identify trends, address underperformance, and drive continuous improvement. Provide strategic leadership to managers and operational teams, fostering a culture of high performance, collaboration, and accountability. Develop and maintain effective contractor relationships, challenging performance where necessary and ensuring adherence to contractual obligations. Lead on service improvement initiatives, proactively identifying risks and implementing solutions to enhance efficiency and customer satisfaction. Oversee complex complaints handling, ensuring timely resolution and a customer-centric approach. Manage budgets effectively, working collaboratively to deliver value for money and identify cost-saving opportunities. Produce clear, insightful performance reports and present findings to senior stakeholders. Chair meetings and deliver presentations to a range of audiences, both internal and external. Key Skills & Experience: Extensive experience in managing responsive repairs and gas services within a housing or property services setting. Strong knowledge of gas compliance and associated legislation. Proven track record in managing both in-house (DLO) and contracted service delivery models. Highly analytical, with the ability to interpret performance data and translate insights into actionable improvements. Strong leadership capability, with experience managing managers and leading large operational teams. Skilled in contract management, performance management, and service optimisation. Excellent communication and presentation skills. Commercially aware, with experience in budget and productivity management. Demonstrated ability to improve processes, enhance service delivery, and achieve measurable outcomes.
31/03/2026
Full time
Senior Repairs Manager Salary: 60-75K Location: North West London We are seeking an experienced and driven Senior Operations Manager to lead the delivery of responsive repairs and gas services within a high-performing housing or property services environment. This is a pivotal leadership role, responsible for ensuring operational excellence, regulatory compliance, and continuous service improvement. Key Responsibilities: Lead the end-to-end management of responsive repairs, including planning and scheduling functions, ensuring efficient and customer-focused service delivery. Oversee both Direct Labour Organisation (DLO) teams and external contractors, ensuring high standards of performance, productivity, and accountability. Ensure full compliance with all gas safety regulations and relevant legislation, maintaining a strong compliance culture across the organisation. Manage and monitor key performance indicators (KPIs), using data-driven insights to identify trends, address underperformance, and drive continuous improvement. Provide strategic leadership to managers and operational teams, fostering a culture of high performance, collaboration, and accountability. Develop and maintain effective contractor relationships, challenging performance where necessary and ensuring adherence to contractual obligations. Lead on service improvement initiatives, proactively identifying risks and implementing solutions to enhance efficiency and customer satisfaction. Oversee complex complaints handling, ensuring timely resolution and a customer-centric approach. Manage budgets effectively, working collaboratively to deliver value for money and identify cost-saving opportunities. Produce clear, insightful performance reports and present findings to senior stakeholders. Chair meetings and deliver presentations to a range of audiences, both internal and external. Key Skills & Experience: Extensive experience in managing responsive repairs and gas services within a housing or property services setting. Strong knowledge of gas compliance and associated legislation. Proven track record in managing both in-house (DLO) and contracted service delivery models. Highly analytical, with the ability to interpret performance data and translate insights into actionable improvements. Strong leadership capability, with experience managing managers and leading large operational teams. Skilled in contract management, performance management, and service optimisation. Excellent communication and presentation skills. Commercially aware, with experience in budget and productivity management. Demonstrated ability to improve processes, enhance service delivery, and achieve measurable outcomes.
Rydon Group
Contract Manager - Hard Facilities Management
Rydon Group Sidcup, Kent
An exciting opportunity has now arisen for a Contract Manager to join our Hard Facilities Management team. This team delivers planned, preventative and responsive building maintenance and repairs. The role is based in Sidcup and is responsible for our flagship NHS Acute Hospital contract. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM (facilities management) services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned, responsive repairs and small works projects basis. We provide maintenance services to hospitals, ambulance trusts, primary care trusts as well as mental health trusts. Job Purpose The successful candidate will take responsibility for the delivery of Hard FM Services including health, safety, quality and performance across a portfolio of healthcare sites. These sites include a mixture of community health and PFI health care facility centres. You will be the senior point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled Engineering team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites. Specific key duties include: Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide. Ensure contractual commitments are met in accordance with KPI s/SLA s Managing the contract on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators. You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance. You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to. Identify and mitigate risk in all areas of contract and operational performance. Control and monitor the performance of the specialist service providers and any sub contractors through chairing regular review meetings. What we can offer you: A competitive starting salary. A car allowance of £5,472 per annum. 25 days holiday with the ability to increase up to 30 days. Pension Scheme: 4.5% contributory. Eyecare vouchers and free flu Vaccinations Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Eyecare vouchers and free flu Vaccinations Opportunities for you to progress your career across the business. This is an excellent opportunity with onward development for you and the team you lead Experience Required The preferred candidate will be an experienced Contract / Facilities Manager with experience ideally gained with a contractor providing maintenance services within a healthcare environment. Experience of PFI contracts would also be an advantage. Candidates with experience of managing contracts gained within a different sector will also be considered. You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed throughout the life of the contract. You will also demonstrate excellent long-term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon. If you have the above skills and experience we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.
31/03/2026
Full time
An exciting opportunity has now arisen for a Contract Manager to join our Hard Facilities Management team. This team delivers planned, preventative and responsive building maintenance and repairs. The role is based in Sidcup and is responsible for our flagship NHS Acute Hospital contract. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM (facilities management) services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned, responsive repairs and small works projects basis. We provide maintenance services to hospitals, ambulance trusts, primary care trusts as well as mental health trusts. Job Purpose The successful candidate will take responsibility for the delivery of Hard FM Services including health, safety, quality and performance across a portfolio of healthcare sites. These sites include a mixture of community health and PFI health care facility centres. You will be the senior point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled Engineering team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites. Specific key duties include: Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide. Ensure contractual commitments are met in accordance with KPI s/SLA s Managing the contract on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators. You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance. You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to. Identify and mitigate risk in all areas of contract and operational performance. Control and monitor the performance of the specialist service providers and any sub contractors through chairing regular review meetings. What we can offer you: A competitive starting salary. A car allowance of £5,472 per annum. 25 days holiday with the ability to increase up to 30 days. Pension Scheme: 4.5% contributory. Eyecare vouchers and free flu Vaccinations Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Eyecare vouchers and free flu Vaccinations Opportunities for you to progress your career across the business. This is an excellent opportunity with onward development for you and the team you lead Experience Required The preferred candidate will be an experienced Contract / Facilities Manager with experience ideally gained with a contractor providing maintenance services within a healthcare environment. Experience of PFI contracts would also be an advantage. Candidates with experience of managing contracts gained within a different sector will also be considered. You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed throughout the life of the contract. You will also demonstrate excellent long-term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon. If you have the above skills and experience we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.
Construction Jobs
Contracts Manager - Maintenance
Construction Jobs Cookstown, Mid Ulster
Contract Manager – Maintenance Cookstown £35,000 per annum plus car + Package J4210 Our client are looking for a Contract Manager to come on board and manage all the responsive repairs and voids contracts. Working closely with the Senior Contract Manager, you will manage the day to day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement. Daily responsibilities for the successful Contract Manager will include: * You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio * Manage the development and performance of all contract operations, and establish and maintain relationships * Ensure a high standard of service delivery of both directly delivered and subcontracted services * Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion. * Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies. * Experience managing all the void and responsive repairs projects Requirements for the role: * You will have a proven track record and experience of managing reactive maintenance projects * The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times. Benefits Our client is offering a permanent position with a company car and package
09/11/2020
Permanent
Contract Manager – Maintenance Cookstown £35,000 per annum plus car + Package J4210 Our client are looking for a Contract Manager to come on board and manage all the responsive repairs and voids contracts. Working closely with the Senior Contract Manager, you will manage the day to day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement. Daily responsibilities for the successful Contract Manager will include: * You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio * Manage the development and performance of all contract operations, and establish and maintain relationships * Ensure a high standard of service delivery of both directly delivered and subcontracted services * Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion. * Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies. * Experience managing all the void and responsive repairs projects Requirements for the role: * You will have a proven track record and experience of managing reactive maintenance projects * The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times. Benefits Our client is offering a permanent position with a company car and package

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