14 jobs found

Legal / Disrepair Administrator Role Working with a large Housing Organisation Working with a Large Repairs Organisation based in North London Hybrid working - 2/3 days a week in the office 18 - 19ph PAYE We're looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services. The Role Your main responsibility will be supporting the team in day-to-day administration duties of our Legal Disrepair and Complex Case Specialist as well as assisting from time to time with contract administration duties for both responsive repair and empty homes service delivery. This includes working closely with tenants, contractors, solicitors What we need you to do: Accurately scrutinise documents related to disrepair claims. Assist the Legal Disrepair Surveyor - Complex Case Specialist with managing disrepair works, including opening new files and updating existing files. Assist with providing accurate updates to our Damp, mould and condensation process. Assist with providing accurate updates to our disrepair cases. Produce and interpret accurate reports from internal systems. Accurately update and maintain housing management systems relating to disrepair claims. Provide regular progress updates on progress of disrepair claims. Be a point of contact and liaison for contractors, tenants and solicitors. Ensure commitment of the organisation's vision, mission and values influence every aspect of the business. Pursue excellence in all aspects of contract administration. Assist with providing document disclosures within set timescales. Monitoring site inspections completed and updated via our internal dynamics system. Have a great approach to customer service putting our customers at the heart of what you do. Skills and experience required: Able to use Microsoft Office Suite (including Word, Excel and Outlook) Excellent user of Excel / Data Analysis Experience of maintaining compliance / PPM databases Attention to detail with organising electronic filing system Experience of raising works orders Experience of undertaking general administrative including mail merge, scanning, and filing of PDFs on IT systems. Experience of working in social housing Excellent communication skills with ability to converse via email, by telephone and in person, with ability to handle difficult conversations with diplomacy

I am looking for a Repairs Team Leader to work on behalf of the council in the Charnwood area working in a repairs and Maintenance team whilst working closely with the Responsive Repairs Manager. You will also work closely with a team of Mobile Working Planners, Area Surveyors and Support Officers. As a Team Leader in the Repairs and Maintenance Team you will ensure the team compliance records are kept up to date, order materials and mange the day to day operations of the team The Team Leader will receive: 24 P/H Long run of work The successful candidate will be expected to: Have experience dealing with disrepairs. Have experience in diagnosing damp and mould and remediating damp and mould issues. Manage a team of construction trades and oversee Health and Safety Manage productivity and performance, deal with customer queries and concerns. Work to a high standard You will need: Driving licence Relevant Team Leading/Supervisory experience working in a construction environment If you are looking to take the leap into a new and exciting role, get in touch with Jack on (url removed) or call (phone number removed)!

Surveyor Responsive Repairs 6-Month FTC £56,000 £60,000 South East London Build Recruitment are working with a resident-managed housing organisation to recruit an experienced Surveyor to support the delivery of responsive repairs and property maintenance services across a localised housing association in South East London. Reporting to the Responsive Repairs Manager, you ll manage responsive repairs contracts, oversee void works, control budgets, and handle a varied caseload including damp & mould, disrepair, fire door inspections, and complex repairs. You ll also monitor contractor performance, ensure compliance, and contribute to service improvements. Requirements: Proven surveying or property maintenance experience (social housing preferred) HNC/HND or equivalent in Building Surveying or Construction Strong diagnostic and specification skills Knowledge of building safety, compliance, and void inspections Confident communicator with good IT skills If you meet the requirements above and are available for a 6 month fixed term contract for a small housing association in a thriving London borough, we'd love to hear from you. Apply today or contact Elise at Build Recruitment for more information.

We're recruiting a Housing Coordinator to play a key role in supporting the delivery of responsive repairs and maintenance services. This is a frontline role within the Housing service, focused on ensuring repairs are handled efficiently, legal obligations are met, and residents receive a high-quality service. You'll be responsible for coordinating repairs casework, liaising with contractors, and making sure urgent issues are resolved quickly and effectively. The role will be mostly remote working with occasional travel to the office required. The Role Monitor the housing repairs inbox and manage a wide range of repair-related enquiries. Raise purchase orders using NEC and Business World systems and process invoices promptly. Act as a first point of contact for tenants, calling residents to arrange inspections, provide updates, and resolve queries. Monitor live chat with the maintenance contractor (CARDO), dealing with issues such as access, contact details, and urgent requests. Provide contractors with key documentation including asbestos surveys and other compliance-related information. Collate and submit disrepair case information to the legal team. Raise and coordinate inspections for surveyors, ensuring residents are fully informed. Cover the evening rota alongside a designated manager, responding to emergency repair issues (with occasional commitments after 5pm). Submit out-of-hours repair reports to contractors. Work closely with internal housing teams and external contractors to ensure repairs are completed to a high standard and within agreed timescales. Key Requirements Strong background in housing repairs, maintenance, or compliance roles. Experience managing repair casework, including disrepair claims and legal submissions. Confident using housing IT systems such as NEC and Business World. Excellent communication skills, with the ability to explain repairs processes clearly to residents and contractors. Strong organisational skills with the ability to prioritise in a high-volume environment. Customer-focused approach, ensuring residents receive clear, timely, and professional service. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Job Title: Asset Coordinator Location: Stockwell, London, SW9 Job Type: 33,000 Per annum About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Asset Coordinator with a focus on service delivery and a people-centre approach. With a turnover of 13m, and rising, and in excess of 150million of inward investment provided by Network Homes now Sovereign Network Group (SNG) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About The Role: To provide comprehensive administrative, coordination and customer support to the Technical and Repairs Service with a specialist focus on Damp & Mould case management. The role ensures all damp & mould reports are logged, triaged, monitored and completed in accordance with legal and regulatory frameworks (including Awaab's Law and HHSRS). The postholder also supports wider Repairs functions including call handling, job logging, appointment scheduling, contractor liaison and evidence management to ensure responsive repairs and maintenance services are delivered efficiently and professionally. Key Responsibilities: Call Handling & Customer Service - Act as a first point of contact for all repairs and damp & mould enquiries across phone, Teams, WhatsApp/8x8, email and in-person. Damp & Mould Case Management & Awaab's Law Compliance - Act as the primary coordinator for all Damp & Mould (D&M) reports, ensuring every case is logged promptly, accurately and in line with statutory and organisational requirements Disrepair Coordination - Log and administer disrepair notifications, ensuring all legal deadlines and compliance requirements are met. Technical Repairs Support - Coordinate technical and complex repairs referred by Surveyors or senior staff Resident & Contractor Communication - Act as a key point of contact for residents regarding D&M, disrepair and technical cases, providing timely, clear and empathetic communication. Data, Reporting & Compliance - Keep all case records up to date in NEC and other asset management systems Repairs Logging, Job Raising & Insite Administration - Log repairs and D&M works orders accurately in NEC with correct SOR codes, priority levels and contractor allocation. Experience and Skills: Knowledge of relevant legislation such as Landlord & Tenant Act, Homes (Fitness for Human Habitation) Act, and HHSRS. Experience supporting legal disrepair cases or technical inspections. Understanding of building pathology and common structural/repairs Experience in housing repairs, property services or asset management administration. Strong organisational skills with the ability to manage high workloads and competing priorities. Excellent customer service and communication skills, particularly with vulnerable residents. Good understanding of damp & mould issues, disrepair obligations and technical repairs processes (training can be provided). Ability to work confidently with contractors, surveyors and internal teams. Competent in using housing/repairs systems (e.g. NEC, CRM) and Microsoft Office. High level of accuracy in data entry, record keeping and case documentation. Excellent interpersonal skills to support work with customers across a range of circumstances Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility Excellent time management skills and able to prioritise, plan own workload and show flexibility Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Asset Coordinator, Asset Administrator, Customer Support Administrator, Housing Support Administrator, Housing Asset Support, may also be considered for this role.

Building Surveyor Salary 45,600 + 2140.80 car allowance +milage Hybrid/ Flexible Working Staffordshire The Building Surveyor will support the Repairs Manager in conducting surveys and property inspections throughout the housing stock, including repairs and voids, by current legislation. By utilising the Nat fed 8 rates, you will scope the works, materials, and plant required while ensuring value for money and the best service for customers. Duties and Responsibilities of the Technical Maintenance Surveyor: To carry out in-depth surveys of properties, including diagnosing complex faults and failures, undertaking appropriate inspections as required across voids, and making responsive repairs. Inspect, measure, and schedule work issued, including pre-inspections and preparation of diagrams or drawings necessary to undertake the work. Measure and schedule remedial works that will subsequently be undertaken whilst the property is void. Identify and schedule repairs, rechargeable to the vacating tenant. Prepare detailed specifications including Nat fed 8 rates, including the overseeing of the contractor's delivery of works, whilst managing quality, value for money, and progress, all in line with contract terms and customer expectations. Carry out Joint surveys with expert witnesses for Scott schedules. Complete inspections and surveys you will carry out Damp Mould and Condensation Inspections and provide solutions that align with ombudsman recommendations (AWAABs Law). Prepare, arrange and distribute relevant information required by the internal legal team on request, including the section 20 notice, which relates to works being carried out and that which leaseholders will have to pay for, and disrepair works which are required to ensure the property is safe and suitable for our customers. Proactively identify and manage risks that may impact on areas of compliance, ensuring that the Compliance Manager is appropriately informed. The successful Building Surveyor will have: HNC or relevant Trade Qualification Experience within a similar role within a social housing organisation Driving license and access to a car for business use Be willing to undertake a DBS Please contact Chrissie at the Derby Office for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Our Housing client based in Surrey are currently recruiting for a Maintenance Surveyor to join their team as soon as possible on an ongoing, temporary contract. This is a full time, temporary contract on an ongoing basis offering 32 per hour Umbrella LTD to cover South of London Counties. Reporting to the Regional Maintenance Manager, you will provide a professional surveying service, ensuring all works are delivered to the highest standards of quality, compliance, and customer satisfaction. You will play a pivotal role in overseeing contractor performance, managing budgets, and ensuring that projects are delivered on time and within budget. Key Responsibilities Conduct pre- and post-inspections, diagnostic surveys, and produce detailed technical reports. Manage responsive repairs, void works, and cyclical maintenance programs, ensuring minimal defects and maximum customer satisfaction. Oversee contractor performance, ensuring works are completed to agreed standards, timescales, and budgets. Manage budgets of up to 2m, ensuring financial controls and value for money. Handle complex repairs, disrepair claims, and Environmental Health Orders, providing technical expertise and leadership. Ensure compliance with health and safety regulations, building standards, and statutory requirements. Collaborate with internal teams, contractors, and external stakeholders to ensure seamless service delivery. Support the handover of new developments, ensuring quality control and end-of-defects management. Candidate Profile The ideal candidate will possess: Qualifications: Diploma in Surveying, Property and Maintenance (Level 3) and membership in a relevant professional body (e.g., RICS or CIOB). Experience: Demonstrable knowledge of building construction, regulatory standards, planning regulations, and health and safety legislation. Skills: Excellent communication, report writing, and negotiation skills, with the ability to manage multiple priorities in a dynamic environment. Technical Proficiency: Strong understanding of financial controls, contractor management, and data management, with intermediate-level IT skills in Microsoft Excel, Word, and PowerPoint. Customer Focus: A proven track record of maintaining high levels of customer satisfaction and stakeholder engagement. If interested or have any questions, please feel free to get in touch and ask for James at Service Care on (phone number removed) or via email at (url removed)

Purpose of the role: Ensure the effective management and delivery of compliance related repairs including Environmental Health Orders (EHO) and Disrepairs within the relevant area of operation. Ensure that the compliance repairs are planned and delivered to meet legislative and statutory requirements, to maximise efficiencies, are affordable and matches quality standards. Responsible for delivering compliance repairs including EHO and disrepair cases, ensuring they are delivered to a high quality, with minimum defects and a high level of customer satisfaction Defining a clear scope of work and specification for works, including carrying out any pre-inspections required to establish and specify the full scope of work Undertake quality inspections of compliance repairs including EHO and disrepair cases, as they are undertaken or post completion to ensure works are completed within the specified timescales to the quality required and that the works deliver value for money Take a proactive approach to the identification of preventative repairs and maintenance to maintain assets and ensuring that the customer’s home is respected at all times. Review invoices and requests for payment from contractors, challenge and resolve submissions where required Maintain records and update asset information and produce performance and management information to support the delivery of the service and to analyse trends Ensure that contractors meet standards for customer service and take a proactive approach to resolve customer complaints and enquires Where necessary ensure the effective management of specialist surveys required to maintain or assess the condition of properties, identify, and ensure the procurement of specialist minor works, enabling work contracts required to repair or maintain properties In line with the client's Policies and Management Plan where required ensure that asbestos risks are effectively managed, carry out or arrange surveys to identify asbestos, the safe removal including monitoring, and ensure that the Contractor's employed by the client undertake work in accordance with all relevant legislation and best practice Supporting the effective management of repairs and maintenance contracts setting and delivering performance standards, the pro-active monitoring of progress, the effective resolution of issues, that ensuring work is undertaken in a safe manner with minimal disruption and the delivery of value for customers Supporting the effectively management and administration of contracts to ensure that they deliver maximum value for money, risks to the client are minimised, and a collaborative approach to delivery is established with Contractors Working closely with the Planned team in relation to planned and cyclical maintenance to ensure that a whole life approach focus on planned maintenance is developed for the housing stock Ensuring where required that policies in relation to responsive repairs are delivered and that a safe environment is provided for customers Ensuring that the client maintains comprehensive and up to date information on the condition of its assets and in particular records of assets, risks and systems that the client has regulatory and statutory obligations to service and maintain Supporting the effective reporting and communicating to Boards, management and governance levels Ensuring value for money for delivery of the responsive repairs service

Salary:  £37,220 - 43,779 pa Location:  Mobile worker covering Mid Sussex Hours:  36 Contract Type:  Permanent We have an exciting opportunity for a Surveyor to join our team to help ensure the effective & efficient delivery of our responsive maintenance service. This is a mobile role managing properties in the mid Sussex area. About the Role You'll take personal responsibility for the delivery of a patch based professional surveying service for responsive repairs, voids, aids and adaptations, all including more complex reactive casework; and carry out the diagnostic inspections,& surveys in accordance with Group practice. Other duties include: Preparing accurate technical advice and liaising with an in-house service provider, contractors and consultants to ensure the very best service Providing competent & thorough surveys and reports on all matters (day to day maintenance, major works voids and aids & adaptations), and in accordance with governing Group standards Managing and coordinating matters arising from disrepair and property related insurance claims Producing professional written reports Familiarity with industry standards for the specific performance of the duties of this role including Price Per Property cost model, Schedule of Rates, operational regulatory framework, health & safety (including asbestos) All personal risk assessments completed/reviewed and relevant action taken to mitigate risk. About You The successful candidate will be educated to degree, HNC/HND level or equivalent in an appropriate discipline, and preferably with membership of a relevant profession body e.g. RICS or CIOB. You'll have experience of working within the Social Housing Sector and awareness of its regulation, and a demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management. You'll also need to be able to demonstrate a flexible approach, excellent communication and negotiation with strong customer care skills to deal effectively with our residents/stakeholders on a daily basis If this is a good match to your skills and experience then we look forward to hearing from you Applicants must be able to travel across regions as required. This post is subject to a Basic Criminal Record Check Clearance. Closing Date: Friday 25th September 2020 at midnight You can download the role profile here - Surveyor In the event that we receive a high volume of applications, we reserve the right to close this advert early.

My client, a local authority based in West London is looking for a Legal Disrepair/Repairs Surveyor to join their team. This is a full time, temporary ongoing agency role and the successful candidate must have a full HND/degree level qualification in Surveying, ideally be a chartered member of CIOB/RICS, have extensive experience with Legal Disrepair cases and ideally experience within local authority/public sector roles. The main purposes of the role is to manage complex legal cases/complaints/Housing Ombudsman/MP/Cllr enquiries along with managing the performance of contractors to ensure efficiency of service, VFM and compliance with legislation. The successful candidate will be expected to contribute to the development of strategies and policies relating to Asset Management and to implement and review procedures relating to responsive repairs such as legal/structural/trees and service charges. The main responsibilities of the role will include the following; Ensure legal/complains/HO/MP/Cllrs enquiries are responded to within target times and responses meet quality standard Ensure expenditure are aligned to available budgets and represents VFM Implement critical procedures to support service delivery and officer/contractor training and development and to minimise unnecessary expenditure/budgetary pressures by agreed target times Support R&M manager on essential key projects within Asset Management focusing in on IT new database system/legal/structural/rechargeable/service charges Arrange guidance training for Access Harrow call centre staff on critical work procedures and work with Access Management to improve on repairs call centre repairs reporting. The successful candidate will be able to demonstrate the following competencies/attributes; Minimum HND/Degree level Surveying qualification Extensive experience with Legal Disrepair cases Own vehicle and full UK licence Experience in writing repairs specifications in accordance with bespoke SORs or NHF SORs and in repairs administration in housing maintenance in the public and/ or private sectors. Knowledge of legal disrepair/structural/service charge/rechargeable procedures and working practises agreements Detailed knowledge of the issues involved in providing technical client advice for responsive maintenance The client is looking to move quickly with appointing to this position and as such, are offering £26 p/hr Umbrella Ltd (approx. £650 p/week NET after deductions). If this position sounds of interest, please email a copy of your up to date CV to (url removed) or call Jamal at Service Care Construction on (phone number removed)

My client, a local authority based in West London is looking for a Legal Disrepair/Repairs Surveyor to join their team. This is a full time, temporary ongoing agency role and the successful candidate must have a full HND/degree level qualification in Surveying, ideally be a chartered member of CIOB/RICS, have extensive experience with Legal Disrepair cases and ideally experience within local authority/public sector roles. The main purposes of the role is to manage complex legal cases/complaints/Housing Ombudsman/MP/Cllr enquiries along with managing the performance of contractors to ensure efficiency of service, VFM and compliance with legislation. The successful candidate will be expected to contribute to the development of strategies and policies relating to Asset Management and to implement and review procedures relating to responsive repairs such as legal/structural/trees and service charges. The main responsibilities of the role will include the following; Ensure legal/complains/HO/MP/Cllrs enquiries are responded to within target times and responses meet quality standard Ensure expenditure are aligned to available budgets and represents VFM Implement critical procedures to support service delivery and officer/contractor training and development and to minimise unnecessary expenditure/budgetary pressures by agreed target times Support R&M manager on essential key projects within Asset Management focusing in on IT new database system/legal/structural/rechargeable/service charges Arrange guidance training for Access Harrow call centre staff on critical work procedures and work with Access Management to improve on repairs call centre repairs reporting. The successful candidate will be able to demonstrate the following competencies/attributes; Minimum HND/Degree level Surveying qualification Extensive experience with Legal Disrepair cases Own vehicle and full UK licence Experience in writing repairs specifications in accordance with bespoke SORs or NHF SORs and in repairs administration in housing maintenance in the public and/ or private sectors. Knowledge of legal disrepair/structural/service charge/rechargeable procedures and working practises agreements Detailed knowledge of the issues involved in providing technical client advice for responsive maintenance The client is looking to move quickly with appointing to this position and as such, are offering £26 p/hr Umbrella Ltd (approx. £650 p/week NET after deductions). If this position sounds of interest, please email a copy of your up to date CV to (url removed) or call Jamal at Service Care Construction on (phone number removed)

MMP Consultancy are currently seeking an experienced Maintenance Surveyor to work an interim contract with a public sector housing organisation in South London. This is an interim role, urgent start for a contract covering sickness which could go from a couple of weeks to a few months. Outside IR35 with a varied rate dependent upon experience. Title: Maintenance Surveyor (Disrepair) Salary: £25 - £28 per hour (Outside IR35) Location: South East London Contract: Sickness cover 2-12 Weeks (One Week Notice) Availability: Urgently Available Key Duties: * Disrepair cases will need to be picked up and managed through to completion. * Managing responsive and urgent repairs as per tenants' requests. * Working on a remedial repair backlog from a spread sheet which is already in place. * Working with a single contractor to agree works/raise orders/inspect completed works * Candidate will be required to go into resident's property for inspections but will work from home majority. * Manage database input and use computer effectively * Customer service expectations, responding to residents and offering excellent service If you are interested, please apply with an up to date CV. Further information will be provided once applied

Are you a Surveyor looking for your next role within the Public Sector? Do you have experience within Property Services? I am looking to speak with Building Surveyors, across disciplines and experience levels who would like to get registered with myself at Badenoch + Clark so that I can bring you the best Permanent and Contract positions on the market, now and in the future. I would like to hear from you if you have held the following roles: * Asset, Investment and Planned Works Surveyor * Responsive Repairs Surveyor * Voids Surveyor * Disrepair Surveyor * Project Surveyor * Compliance Surveyor (Fire, Asbestos, Legionella, Gas + Electric) I have many opportunities which are currently on hold due to the Coronavirus Pandemic and am working to ensure the correct people are matched to those positions as soon as they get moving again and organising remote interviewing where needed. We anticipate a very busy market once restrictions are lifted, so it is best to register your interest in roles now. Apply now with your up to date CV and I will contact you, or, call Mariella Cardy on (phone number removed). Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://(url removed)/en-gb/candidate-privacy

Are you a Surveyor looking for your next role within the Public Sector? Do you have experience within Property Services? I am looking to speak with Building Surveyors, across disciplines and experience levels who would like to get registered with myself at Badenoch + Clark so that I can bring you the best Permanent and Contract positions on the market, now and in the future. I would like to hear from you if you have held the following roles: * Asset, Investment and Planned Works Surveyor * Responsive Repairs Surveyor * Voids Surveyor * Disrepair Surveyor * Project Surveyor * Compliance Surveyor (Fire, Asbestos, Legionella, Gas + Electric) I have many opportunities which are currently on hold due to the Coronavirus Pandemic and am working to ensure the correct people are matched to those positions as soon as they get moving again and organising remote interviewing where needed. We anticipate a very busy market once restrictions are lifted, so it is best to register your interest in roles now. Apply now with your up to date CV and I will contact you, or, call Mariella Cardy on (phone number removed). Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://(url removed)/en-gb/candidate-privacy