About the Role We are looking for a proactive and customer-focused Housing & Support Assistant (Night) to join a supported housing service in Uxbridge. You will be the first point of contact for residents and visitors, providing excellent customer service while helping to maintain a safe, welcoming, and well-managed environment. This is a varied role combining reception, administration, housing support, and health & safety responsibilities. Key Responsibilities Act as the first point of contact for residents, visitors, contractors, and external agencies. Deliver excellent customer service and respond to enquiries professionally. Carry out reception duties, including answering calls, managing emails and post, processing payments, and reporting repairs. Welcome new residents and assist with sign-ins, move-ins, and general enquiries. Conduct regular health & safety, security, and wellbeing checks throughout the building. Monitor and report maintenance issues, anti-social behaviour, incidents, and safeguarding concerns. Maintain accurate records, update internal systems, and complete incident reports. Support residents by providing information, guidance, and signposting to relevant services where appropriate. Liaise with contractors and internal teams to ensure repairs and maintenance are completed efficiently. Assist in maintaining a clean, safe, and secure environment for residents and visitors. Work collaboratively with colleagues to deliver a high-quality housing and support service. Requirements Previous experience in housing, supported living, reception, administration, or customer service. Excellent communication, interpersonal, and organisational skills. Ability to remain calm under pressure and deal with challenging situations professionally. Good IT skills and experience maintaining accurate records. Flexible to work a rota, including weekdays and weekends. Right to work in the UK. A satisfactory DBS check will be required. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
20/07/2026
Seasonal
About the Role We are looking for a proactive and customer-focused Housing & Support Assistant (Night) to join a supported housing service in Uxbridge. You will be the first point of contact for residents and visitors, providing excellent customer service while helping to maintain a safe, welcoming, and well-managed environment. This is a varied role combining reception, administration, housing support, and health & safety responsibilities. Key Responsibilities Act as the first point of contact for residents, visitors, contractors, and external agencies. Deliver excellent customer service and respond to enquiries professionally. Carry out reception duties, including answering calls, managing emails and post, processing payments, and reporting repairs. Welcome new residents and assist with sign-ins, move-ins, and general enquiries. Conduct regular health & safety, security, and wellbeing checks throughout the building. Monitor and report maintenance issues, anti-social behaviour, incidents, and safeguarding concerns. Maintain accurate records, update internal systems, and complete incident reports. Support residents by providing information, guidance, and signposting to relevant services where appropriate. Liaise with contractors and internal teams to ensure repairs and maintenance are completed efficiently. Assist in maintaining a clean, safe, and secure environment for residents and visitors. Work collaboratively with colleagues to deliver a high-quality housing and support service. Requirements Previous experience in housing, supported living, reception, administration, or customer service. Excellent communication, interpersonal, and organisational skills. Ability to remain calm under pressure and deal with challenging situations professionally. Good IT skills and experience maintaining accurate records. Flexible to work a rota, including weekdays and weekends. Right to work in the UK. A satisfactory DBS check will be required. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Resident Service Assistant, Cardiff, CF10 Temporary, £13.50ph, 4-8 weeks Exciting and vibrant residential development is in need of a customer focused and proactive temporary Resident Services Assistant/Reception to support resident services, leasing, community engagement and day-to-day operations while helping to create a welcoming environment residents are proud to call home. The key responsibilities of this role include: Act as the first point of contact for residents, visitors and prospective residents. Deliver outstanding customer service and resolve resident enquiries efficiently. Manage reception, parcels, deliveries and resident communications. Support resident events, community engagement and social media activity. Assist with leasing activity, viewings, Right to Rent checks and occupancy targets. Support apartment turnarounds, inspections and move-ins. Help maintain high standards across communal areas and facilities. Assist with health & safety compliance and contractor coordination. Contribute to positive resident reviews, retention and overall site performance. Key Requirements: Minimum 2 years' experience in a customer-facing role, ideally within BTR, PBSA, hospitality or residential property. Confident, professional and approachable. Excellent communication and organisational skills. Strong customer service mindset with a proactive, can-do attitude. Good IT skills, including Microsoft Office. Basic understanding of landlord/resident relationships and health & safety principles. If you possess the necessary skills and experience, and are available for an immediate start, please submit your CV! (ritzrecempbus)
17/07/2026
Seasonal
Resident Service Assistant, Cardiff, CF10 Temporary, £13.50ph, 4-8 weeks Exciting and vibrant residential development is in need of a customer focused and proactive temporary Resident Services Assistant/Reception to support resident services, leasing, community engagement and day-to-day operations while helping to create a welcoming environment residents are proud to call home. The key responsibilities of this role include: Act as the first point of contact for residents, visitors and prospective residents. Deliver outstanding customer service and resolve resident enquiries efficiently. Manage reception, parcels, deliveries and resident communications. Support resident events, community engagement and social media activity. Assist with leasing activity, viewings, Right to Rent checks and occupancy targets. Support apartment turnarounds, inspections and move-ins. Help maintain high standards across communal areas and facilities. Assist with health & safety compliance and contractor coordination. Contribute to positive resident reviews, retention and overall site performance. Key Requirements: Minimum 2 years' experience in a customer-facing role, ideally within BTR, PBSA, hospitality or residential property. Confident, professional and approachable. Excellent communication and organisational skills. Strong customer service mindset with a proactive, can-do attitude. Good IT skills, including Microsoft Office. Basic understanding of landlord/resident relationships and health & safety principles. If you possess the necessary skills and experience, and are available for an immediate start, please submit your CV! (ritzrecempbus)
A highly regarded London Housing Provider is looking for an enthusiastic Housing Assistant to join its busy Housing Management team. Location: West London Rate: 19.00 - 19.90 per hour (PAYE) Full-Time Temporary 5 Days On Site What You'll Be Doing You'll be supporting Housing Officers with a wide variety of housing management duties, including: Supporting tenancy and estate management across a busy housing patch. Assisting with estate inspections and ensuring follow-up actions are completed. Supporting the management of Anti-Social Behaviour (ASB) cases . Assisting with tenancy verification checks and tenancy changes. Helping to manage the voids and lettings process from start to finish. Arranging and attending property viewings and supporting tenancy sign-ups. Preparing welcome packs and tenancy documentation for new residents. Responding to resident enquiries by phone, email and face-to-face. Delivering a professional front-of-house reception service. Maintaining accurate records using housing management systems. Liaising with contractors, internal teams and external agencies. Supporting resident meetings, home visits and community events. Assisting with general housing administration and performance reporting. What We're Looking For You'll ideally have: Experience working within a Housing Association or Local Authority. Previous experience as a Housing Assistant, Housing Administrator, Housing Support Officer or similar. Excellent customer service and communication skills. Experience supporting tenancy management or neighbourhood services. Strong administrative and IT skills, with experience using housing management systems such as NEC Housing, Northgate, Civica, MRI or Orchard. If you have experience working within social housing , enjoy helping residents and want to develop your career alongside experienced Housing Officers, this is an excellent opportunity to gain valuable experience within one of London's leading housing teams. No two days are the same. From supporting tenancy management and estate inspections to assisting with lettings, resident enquiries and neighbourhood services, you'll play a vital role in delivering an outstanding service to residents across the borough. A proactive attitude with the ability to manage a busy and varied workload. Why Apply? Competitive PAYE rate of 19.00 - 19.90 per hour Join a respected Housing Provider with a supportive Housing Management team. Gain exposure across tenancy management, estates, ASB, lettings and resident engagement. Excellent opportunity to build your housing career and broaden your experience. Full-time opportunity based in West London . Apply Today If you're passionate about delivering excellent housing services and want to be part of a team that makes a genuine difference to residents' lives, we'd love to hear from you.
11/07/2026
Seasonal
A highly regarded London Housing Provider is looking for an enthusiastic Housing Assistant to join its busy Housing Management team. Location: West London Rate: 19.00 - 19.90 per hour (PAYE) Full-Time Temporary 5 Days On Site What You'll Be Doing You'll be supporting Housing Officers with a wide variety of housing management duties, including: Supporting tenancy and estate management across a busy housing patch. Assisting with estate inspections and ensuring follow-up actions are completed. Supporting the management of Anti-Social Behaviour (ASB) cases . Assisting with tenancy verification checks and tenancy changes. Helping to manage the voids and lettings process from start to finish. Arranging and attending property viewings and supporting tenancy sign-ups. Preparing welcome packs and tenancy documentation for new residents. Responding to resident enquiries by phone, email and face-to-face. Delivering a professional front-of-house reception service. Maintaining accurate records using housing management systems. Liaising with contractors, internal teams and external agencies. Supporting resident meetings, home visits and community events. Assisting with general housing administration and performance reporting. What We're Looking For You'll ideally have: Experience working within a Housing Association or Local Authority. Previous experience as a Housing Assistant, Housing Administrator, Housing Support Officer or similar. Excellent customer service and communication skills. Experience supporting tenancy management or neighbourhood services. Strong administrative and IT skills, with experience using housing management systems such as NEC Housing, Northgate, Civica, MRI or Orchard. If you have experience working within social housing , enjoy helping residents and want to develop your career alongside experienced Housing Officers, this is an excellent opportunity to gain valuable experience within one of London's leading housing teams. No two days are the same. From supporting tenancy management and estate inspections to assisting with lettings, resident enquiries and neighbourhood services, you'll play a vital role in delivering an outstanding service to residents across the borough. A proactive attitude with the ability to manage a busy and varied workload. Why Apply? Competitive PAYE rate of 19.00 - 19.90 per hour Join a respected Housing Provider with a supportive Housing Management team. Gain exposure across tenancy management, estates, ASB, lettings and resident engagement. Excellent opportunity to build your housing career and broaden your experience. Full-time opportunity based in West London . Apply Today If you're passionate about delivering excellent housing services and want to be part of a team that makes a genuine difference to residents' lives, we'd love to hear from you.
