Property Services Manager Permanent (phone number removed) depending on experience Hertfordshire based, travel required Are you an experienced Housing, Compliance or Property Services professional looking for a role where you can genuinely influence service delivery, compliance standards, and resident outcomes? Sellick Partnership is partnering with a Housing organisation based in the heart of Hertfordshire to recruit to a Property and Compliance Manager to lead the operational delivery of housing management, property compliance, repairs, and asset management across its supported housing portfolio. This is an excellent opportunity for an ambitious professional who enjoys balancing operational leadership with resident-focused service delivery, ensuring homes remain safe, compliant, and well maintained. Key Responsibilities of the Property Services Manager involves: Lead the day-to-day delivery of housing and property services Manage, motivate and develop Property & Housing Officers and Compliance Officers Oversee statutory compliance including Gas, Electrical, Fire, Asbestos and Water Hygiene Manage contractor performance and service delivery Ensure responsive repairs are completed efficiently and cost-effectively Oversee tenancy management activities, property inspections and void processes Maintain accurate compliance, tenancy and property records within the CRM system Support asset management activities, including long-term investment planning Monitor key performance indicators and drive continuous improvement Build positive relationships with residents and stakeholders Essential requirements include: Experience within housing, supported housing, property management or facilities/property services Strong knowledge of property compliance and health & safety requirements Experience leading or supervising teams Excellent organisational and stakeholder management skills Experience managing contractors and service standards It would be desirable if the Property Services Manager has: CIH qualification or membership IOSH, NEBOSH or other compliance-related accreditation Experience using housing management or CRM systems If you would like to be considered for the role, please click "apply" now. For more information, contact Ebony at Sellick Partnership in the Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
01/09/2026
Full time
Property Services Manager Permanent (phone number removed) depending on experience Hertfordshire based, travel required Are you an experienced Housing, Compliance or Property Services professional looking for a role where you can genuinely influence service delivery, compliance standards, and resident outcomes? Sellick Partnership is partnering with a Housing organisation based in the heart of Hertfordshire to recruit to a Property and Compliance Manager to lead the operational delivery of housing management, property compliance, repairs, and asset management across its supported housing portfolio. This is an excellent opportunity for an ambitious professional who enjoys balancing operational leadership with resident-focused service delivery, ensuring homes remain safe, compliant, and well maintained. Key Responsibilities of the Property Services Manager involves: Lead the day-to-day delivery of housing and property services Manage, motivate and develop Property & Housing Officers and Compliance Officers Oversee statutory compliance including Gas, Electrical, Fire, Asbestos and Water Hygiene Manage contractor performance and service delivery Ensure responsive repairs are completed efficiently and cost-effectively Oversee tenancy management activities, property inspections and void processes Maintain accurate compliance, tenancy and property records within the CRM system Support asset management activities, including long-term investment planning Monitor key performance indicators and drive continuous improvement Build positive relationships with residents and stakeholders Essential requirements include: Experience within housing, supported housing, property management or facilities/property services Strong knowledge of property compliance and health & safety requirements Experience leading or supervising teams Excellent organisational and stakeholder management skills Experience managing contractors and service standards It would be desirable if the Property Services Manager has: CIH qualification or membership IOSH, NEBOSH or other compliance-related accreditation Experience using housing management or CRM systems If you would like to be considered for the role, please click "apply" now. For more information, contact Ebony at Sellick Partnership in the Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
At Logic Fire & Security, we're recruiting a Fire Door Inspector/Auditor to join our growing Fire Safety team. In this role, you'll carry out detailed inspections of fire doors, communal doors and fire exits across commercial, residential and local authority properties, ensuring compliance with current fire safety standards. You'll travel to multiple customer sites each day, accurately recording inspection findings using handheld technology while delivering a professional and customer-focused service. What you receive for joining us: We're offering a competitive salary, depending on experience. In addition, we offer a company vehicle, laptop, phone, 25 days holiday plus bank holidays, company pension, ongoing training and development, and the opportunity to build a long-term career within a growing business. Here's a look at some of the things you'll be doing: Carry out detailed inspections of apartment entrance doors, communal fire doors and fire exits across commercial, residential and local authority properties, accurately recording findings on a PDA and ensuring compliance with fire safety standards Travel daily to multiple customer sites, with occasional overnight stays, managing your workload efficiently while delivering excellent customer service and building strong client relationships Produce accurate inspection reports, identify non-compliant fire safety assets and ensure all documentation is completed to a high standard in line with company procedures and health & safety requirements Work safely in a variety of environments, including stairs, ladders and confined spaces where required, while maintaining excellent communication with the Fire Safety Compliance Manager and wider team Can you show experience in some of these areas: Experience carrying out inspections, audits or compliance activities within fire safety, construction, property maintenance or a similar environment, with knowledge of health and safety legislation being advantageous Strong attention to detail with the ability to produce accurate reports using handheld devices and Microsoft Office applications, including Word, Excel and PowerPoint Excellent organisational, communication and customer service skills, with the ability to manage your own workload and build positive relationships with customers and colleagues Full UK driving licence with flexibility to travel nationally, including occasional overnight stays, and the ability to undertake the physical aspects of the role, including walking stairs, using ladders and working in confined spaces. A satisfactory Enhanced DBS check will be required Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Logic Fire & Security is proud to be part of Complii, a leading organisation recognised for delivering specialist fire, security and compliance solutions across the UK. We work with clients across sectors including Education, Healthcare, Local Authority, Commercial, Industrial, Retail and Residential, providing high-quality services that help protect people, property and businesses while ensuring compliance with the latest legislation and industry standards.
01/09/2026
Full time
At Logic Fire & Security, we're recruiting a Fire Door Inspector/Auditor to join our growing Fire Safety team. In this role, you'll carry out detailed inspections of fire doors, communal doors and fire exits across commercial, residential and local authority properties, ensuring compliance with current fire safety standards. You'll travel to multiple customer sites each day, accurately recording inspection findings using handheld technology while delivering a professional and customer-focused service. What you receive for joining us: We're offering a competitive salary, depending on experience. In addition, we offer a company vehicle, laptop, phone, 25 days holiday plus bank holidays, company pension, ongoing training and development, and the opportunity to build a long-term career within a growing business. Here's a look at some of the things you'll be doing: Carry out detailed inspections of apartment entrance doors, communal fire doors and fire exits across commercial, residential and local authority properties, accurately recording findings on a PDA and ensuring compliance with fire safety standards Travel daily to multiple customer sites, with occasional overnight stays, managing your workload efficiently while delivering excellent customer service and building strong client relationships Produce accurate inspection reports, identify non-compliant fire safety assets and ensure all documentation is completed to a high standard in line with company procedures and health & safety requirements Work safely in a variety of environments, including stairs, ladders and confined spaces where required, while maintaining excellent communication with the Fire Safety Compliance Manager and wider team Can you show experience in some of these areas: Experience carrying out inspections, audits or compliance activities within fire safety, construction, property maintenance or a similar environment, with knowledge of health and safety legislation being advantageous Strong attention to detail with the ability to produce accurate reports using handheld devices and Microsoft Office applications, including Word, Excel and PowerPoint Excellent organisational, communication and customer service skills, with the ability to manage your own workload and build positive relationships with customers and colleagues Full UK driving licence with flexibility to travel nationally, including occasional overnight stays, and the ability to undertake the physical aspects of the role, including walking stairs, using ladders and working in confined spaces. A satisfactory Enhanced DBS check will be required Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Logic Fire & Security is proud to be part of Complii, a leading organisation recognised for delivering specialist fire, security and compliance solutions across the UK. We work with clients across sectors including Education, Healthcare, Local Authority, Commercial, Industrial, Retail and Residential, providing high-quality services that help protect people, property and businesses while ensuring compliance with the latest legislation and industry standards.
Bid Manager (Pre-Construction) Sector: Social Housing Planned Maintenance Refurbishment Retrofit We are seeking an experienced and driven Bid Manager to join our growing Pre-Construction team. This is an exciting opportunity to play a pivotal role in securing high-value projects across the social housing sector, including planned maintenance, refurbishment, decarbonisation and retrofit programmes. Working closely with senior leadership, operational teams and technical specialists, you will lead and manage the entire bid process from opportunity identification through to submission and client engagement. You will be responsible for bringing together our bid strategy, coordinating internal stakeholders and ensuring a seamless and professional client journey throughout the tender process. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing multiple workstreams and has a passion for delivering winning submissions. Key Responsibilities Lead and manage the end-to-end bid process for social housing, planned maintenance, refurbishment and retrofit opportunities. Identify and evaluate suitable frameworks, procurement routes and tender opportunities aligned to business growth objectives. Manage framework submissions and maintain strategic framework relationships. Develop and coordinate bid strategies, ensuring alignment with company objectives and client requirements. Launch and chair bid kick-off meetings, establishing clear responsibilities, timelines and deliverables. Liaise with operational, commercial, technical and estimating teams to gather and coordinate bid information. Create compelling, customer-focused submissions that clearly demonstrate value, innovation and social impact. Manage bid programmes and ensure all deadlines are achieved. Act as a key point of contact throughout the pre-construction process, delivering an excellent client experience from initial engagement through to contract award. Maintain a detailed understanding of market trends, procurement frameworks and sector developments. About You Proven experience as a Bid Manager, Senior Bid Coordinator or similar role within construction, social housing or property services. Strong understanding of planned maintenance, refurbishment, retrofit and decarbonisation projects. Experience managing public sector and framework-based tender opportunities. Excellent project management and organisational skills. Strong stakeholder management experience with the ability to influence and coordinate multidisciplinary teams. Outstanding written and verbal communication skills. Ability to work under pressure and manage multiple tenders simultaneously. Commercial awareness and a strategic mindset. Passion for delivering exceptional customer and client experiences. What We Offer Competitive salary and benefits package. Opportunity to work on major social housing investment programmes. Supportive and collaborative working environment. Career progression within a growing and ambitious business. The chance to make a real impact on communities through the delivery of high-quality housing improvements and retrofit solutions. Join Us If you're a strategic Bid Manager looking to play a key role in winning and delivering meaningful projects that improve homes, communities and residents' lives, we'd love to hear from you. Apply today and help shape the future of social housing and sustainable property services.
01/09/2026
Full time
Bid Manager (Pre-Construction) Sector: Social Housing Planned Maintenance Refurbishment Retrofit We are seeking an experienced and driven Bid Manager to join our growing Pre-Construction team. This is an exciting opportunity to play a pivotal role in securing high-value projects across the social housing sector, including planned maintenance, refurbishment, decarbonisation and retrofit programmes. Working closely with senior leadership, operational teams and technical specialists, you will lead and manage the entire bid process from opportunity identification through to submission and client engagement. You will be responsible for bringing together our bid strategy, coordinating internal stakeholders and ensuring a seamless and professional client journey throughout the tender process. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing multiple workstreams and has a passion for delivering winning submissions. Key Responsibilities Lead and manage the end-to-end bid process for social housing, planned maintenance, refurbishment and retrofit opportunities. Identify and evaluate suitable frameworks, procurement routes and tender opportunities aligned to business growth objectives. Manage framework submissions and maintain strategic framework relationships. Develop and coordinate bid strategies, ensuring alignment with company objectives and client requirements. Launch and chair bid kick-off meetings, establishing clear responsibilities, timelines and deliverables. Liaise with operational, commercial, technical and estimating teams to gather and coordinate bid information. Create compelling, customer-focused submissions that clearly demonstrate value, innovation and social impact. Manage bid programmes and ensure all deadlines are achieved. Act as a key point of contact throughout the pre-construction process, delivering an excellent client experience from initial engagement through to contract award. Maintain a detailed understanding of market trends, procurement frameworks and sector developments. About You Proven experience as a Bid Manager, Senior Bid Coordinator or similar role within construction, social housing or property services. Strong understanding of planned maintenance, refurbishment, retrofit and decarbonisation projects. Experience managing public sector and framework-based tender opportunities. Excellent project management and organisational skills. Strong stakeholder management experience with the ability to influence and coordinate multidisciplinary teams. Outstanding written and verbal communication skills. Ability to work under pressure and manage multiple tenders simultaneously. Commercial awareness and a strategic mindset. Passion for delivering exceptional customer and client experiences. What We Offer Competitive salary and benefits package. Opportunity to work on major social housing investment programmes. Supportive and collaborative working environment. Career progression within a growing and ambitious business. The chance to make a real impact on communities through the delivery of high-quality housing improvements and retrofit solutions. Join Us If you're a strategic Bid Manager looking to play a key role in winning and delivering meaningful projects that improve homes, communities and residents' lives, we'd love to hear from you. Apply today and help shape the future of social housing and sustainable property services.
Resident Liaison Officer (RLO) - Internal & External Works Location: Lewisham Salary: Up to £34,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering a mixture of internal and external planned maintenance works across Lewisham. This is an excellent opportunity to join a well-established contractor on a long-term project, acting as the key link between residents, site teams, and the client to ensure works are delivered smoothly with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the programme of works. Communicate project information, work schedules, and access requirements to residents. Arrange appointments, conduct resident visits, and hold pre-start meetings. Manage resident expectations and resolve any queries or complaints professionally. Liaise closely with site managers, supervisors, client representatives, and subcontractors. Support vulnerable residents and ensure appropriate measures are in place throughout the works. Maintain accurate records of resident communications, appointments, and project updates. Attend site and client meetings, providing feedback on resident concerns and customer satisfaction. Promote a high standard of customer care and help ensure projects are delivered on time. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on internal and/or external planned maintenance projects within the social housing sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
01/09/2026
Full time
Resident Liaison Officer (RLO) - Internal & External Works Location: Lewisham Salary: Up to £34,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering a mixture of internal and external planned maintenance works across Lewisham. This is an excellent opportunity to join a well-established contractor on a long-term project, acting as the key link between residents, site teams, and the client to ensure works are delivered smoothly with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the programme of works. Communicate project information, work schedules, and access requirements to residents. Arrange appointments, conduct resident visits, and hold pre-start meetings. Manage resident expectations and resolve any queries or complaints professionally. Liaise closely with site managers, supervisors, client representatives, and subcontractors. Support vulnerable residents and ensure appropriate measures are in place throughout the works. Maintain accurate records of resident communications, appointments, and project updates. Attend site and client meetings, providing feedback on resident concerns and customer satisfaction. Promote a high standard of customer care and help ensure projects are delivered on time. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on internal and/or external planned maintenance projects within the social housing sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Repairs Supervisor Salary up to 42,047 Burton Upon Trent Permanent, Full Time Are you an experienced repairs and maintenance professional with a passion for leading teams, delivering excellent customer service, and achieving high-quality results? If so, we'd love to hear from you. We are looking for a proactive and motivated Repairs Supervisor to join our Property Services team. This is an exciting opportunity to play a key role in delivering an efficient, customer-focused responsive repairs service across our homes. About the Role - Reporting to the Repairs Manager, you will be responsible for supervising repairs and maintenance works across our housing stock, ensuring work is delivered safely, efficiently, on time, and to the highest standards. You will lead and support a team of operatives, apprentices, and subcontractors, providing day-to-day supervision, performance management, coaching and technical guidance. You'll work closely with colleagues across Property Services to ensure resources are effectively planned and customer expectations are consistently met. As a customer-facing supervisor, you'll also be a key point of contact for residents, helping to resolve issues, manage complaints, and ensure a positive customer experience throughout the repairs process. Key Responsibilities Lead and supervise responsive repairs and maintenance activities across our housing stock. Manage, motivate and develop a team of operatives. Carry out site inspections, quality checks, risk assessments and toolbox talks. Ensure works are completed safely, efficiently and to the required standards. Monitor productivity, performance and service targets, taking corrective action where required. Coordinate labour resources and support effective scheduling of work. Manage subcontractors and suppliers, ensuring value for money and quality outcomes. Investigate service failures, delays, complaints and insurance claims. Maintain accurate records, reports and audit trails using IT systems. Support continuous service improvement through customer and stakeholder feedback. Contribute to emergency response arrangements and provide supervisory cover across teams when needed. About You - We're looking for someone who can combine strong technical knowledge with excellent leadership and communication skills. You will have: Experience supervising repairs, maintenance or construction-related teams. Strong knowledge of responsive repairs and property maintenance. Experience managing performance, productivity and quality standards. Excellent customer service and problem-solving skills. The ability to plan workloads and manage competing priorities. Experience conducting site inspections and health and safety risk assessments. Confidence in managing subcontractors and controlling service delivery. Good IT skills and experience maintaining accurate records and reports. The ability to build positive working relationships with colleagues, customers and contractors. A full UK driving licence and access to a vehicle. The Company We offer well maintained, affordable homes across East Staffordshire, South Derbyshire, and North West Leicestershire. Over 6,200 properties, ranging from sheltered accommodation to family homes and everything in between. We are driven to make a difference to people's lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive and enjoy life. Our Mission is to Transform Homes, Lives, and Communities in our region, and for more than 22 years now that is exactly what we have been doing.
01/09/2026
Full time
Repairs Supervisor Salary up to 42,047 Burton Upon Trent Permanent, Full Time Are you an experienced repairs and maintenance professional with a passion for leading teams, delivering excellent customer service, and achieving high-quality results? If so, we'd love to hear from you. We are looking for a proactive and motivated Repairs Supervisor to join our Property Services team. This is an exciting opportunity to play a key role in delivering an efficient, customer-focused responsive repairs service across our homes. About the Role - Reporting to the Repairs Manager, you will be responsible for supervising repairs and maintenance works across our housing stock, ensuring work is delivered safely, efficiently, on time, and to the highest standards. You will lead and support a team of operatives, apprentices, and subcontractors, providing day-to-day supervision, performance management, coaching and technical guidance. You'll work closely with colleagues across Property Services to ensure resources are effectively planned and customer expectations are consistently met. As a customer-facing supervisor, you'll also be a key point of contact for residents, helping to resolve issues, manage complaints, and ensure a positive customer experience throughout the repairs process. Key Responsibilities Lead and supervise responsive repairs and maintenance activities across our housing stock. Manage, motivate and develop a team of operatives. Carry out site inspections, quality checks, risk assessments and toolbox talks. Ensure works are completed safely, efficiently and to the required standards. Monitor productivity, performance and service targets, taking corrective action where required. Coordinate labour resources and support effective scheduling of work. Manage subcontractors and suppliers, ensuring value for money and quality outcomes. Investigate service failures, delays, complaints and insurance claims. Maintain accurate records, reports and audit trails using IT systems. Support continuous service improvement through customer and stakeholder feedback. Contribute to emergency response arrangements and provide supervisory cover across teams when needed. About You - We're looking for someone who can combine strong technical knowledge with excellent leadership and communication skills. You will have: Experience supervising repairs, maintenance or construction-related teams. Strong knowledge of responsive repairs and property maintenance. Experience managing performance, productivity and quality standards. Excellent customer service and problem-solving skills. The ability to plan workloads and manage competing priorities. Experience conducting site inspections and health and safety risk assessments. Confidence in managing subcontractors and controlling service delivery. Good IT skills and experience maintaining accurate records and reports. The ability to build positive working relationships with colleagues, customers and contractors. A full UK driving licence and access to a vehicle. The Company We offer well maintained, affordable homes across East Staffordshire, South Derbyshire, and North West Leicestershire. Over 6,200 properties, ranging from sheltered accommodation to family homes and everything in between. We are driven to make a difference to people's lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive and enjoy life. Our Mission is to Transform Homes, Lives, and Communities in our region, and for more than 22 years now that is exactly what we have been doing.
Fortus Recruitment Group
East Barnet, Hertfordshire
Repairs Planner (Temporary - 3 Month Contract) Location: Barnet Rate: Up to £19 per hour Contract: Temporary (3 Months) Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Repairs Planner to join their busy team based in Barnet on a 3-month temporary contract . This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of responsive repairs and maintenance works. Key Responsibilities Scheduling repair appointments and managing resident diaries. Planning and coordinating operatives' and subcontractors' workloads. Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates. Raising, updating and closing jobs on internal systems. Monitoring outstanding repairs and ensuring jobs are completed within agreed timescales. Handling incoming calls and emails from residents, clients and contractors. Supporting supervisors and contract managers with administrative duties. Maintaining accurate records and updating relevant systems. Providing excellent customer service and resolving scheduling queries efficiently. Skills & Experience Previous experience as a Repairs Planner, Scheduler, Maintenance Coordinator or similar role. Experience within social housing, property services or construction is highly desirable. Excellent organisational and time management skills. Strong communication skills with the ability to liaise with a range of stakeholders. Ability to prioritise workloads and work effectively in a busy environment. Good IT skills, including Microsoft Office and scheduling systems. Strong attention to detail and a proactive approach to problem-solving. Customer-focused with a professional telephone manner. Available to start immediately or at short notice. If you are interested in this role, please reach out to Taylor Johnston . Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. We are an equal opportunities employer. INDTJ
01/09/2026
Seasonal
Repairs Planner (Temporary - 3 Month Contract) Location: Barnet Rate: Up to £19 per hour Contract: Temporary (3 Months) Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Repairs Planner to join their busy team based in Barnet on a 3-month temporary contract . This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of responsive repairs and maintenance works. Key Responsibilities Scheduling repair appointments and managing resident diaries. Planning and coordinating operatives' and subcontractors' workloads. Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates. Raising, updating and closing jobs on internal systems. Monitoring outstanding repairs and ensuring jobs are completed within agreed timescales. Handling incoming calls and emails from residents, clients and contractors. Supporting supervisors and contract managers with administrative duties. Maintaining accurate records and updating relevant systems. Providing excellent customer service and resolving scheduling queries efficiently. Skills & Experience Previous experience as a Repairs Planner, Scheduler, Maintenance Coordinator or similar role. Experience within social housing, property services or construction is highly desirable. Excellent organisational and time management skills. Strong communication skills with the ability to liaise with a range of stakeholders. Ability to prioritise workloads and work effectively in a busy environment. Good IT skills, including Microsoft Office and scheduling systems. Strong attention to detail and a proactive approach to problem-solving. Customer-focused with a professional telephone manner. Available to start immediately or at short notice. If you are interested in this role, please reach out to Taylor Johnston . Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. We are an equal opportunities employer. INDTJ
Branch Manager Social Housing Repairs & Maintenance Location: Exeter Hours: Monday to Friday, 40 hours per week Flexible working available once embedded into the role About the Role Build Recruitment is representing a leading social housing contractor who is looking to appoint an experienced Branch Manager to oversee the successful delivery of social housing repairs and maintenance contracts from their Exeter operation. This is an excellent opportunity for an experienced housing professional with strong operational and commercial experience to take responsibility for the overall performance of a branch, leading teams and ensuring high-quality service delivery across social housing maintenance and repairs contracts. You ll play a key leadership role within the organisation, with responsibility for people, performance, customer satisfaction and commercial results. The Role As Branch Manager, you will have overall responsibility for the day-to-day operation and performance of the Exeter branch, overseeing the delivery of social housing repairs and maintenance contracts. You will lead and develop operational teams, manage client relationships and ensure contracts are delivered safely, efficiently, within budget and to the required quality standards. Working closely with senior management, clients and operational teams, you will drive performance, identify opportunities for improvement and ensure the branch delivers excellent outcomes for both clients and residents. Key Responsibilities Take overall responsibility for the performance and day-to-day operation of the Exeter branch. Lead, manage and develop operational teams delivering social housing repairs and maintenance. Oversee contract delivery, programmes, resources and operational performance. Take ownership of P&L, budgets, costs and commercial performance . Monitor KPIs, WIP, productivity, customer satisfaction and contractual targets. Build and maintain strong relationships with clients and key stakeholders. Attend client and performance meetings, providing clear operational and commercial updates. Ensure Health & Safety, compliance and contractual requirements are consistently maintained. Manage resources and subcontractors to ensure effective service delivery. Identify opportunities to improve productivity, efficiency and customer outcomes. Support the growth and development of the branch and wider business. Lead by example, creating a positive culture focused on performance, accountability and customer service. What We're Looking For Proven experience within social housing repairs, maintenance or property services . Strong operational management and leadership experience. Experience managing teams, resources and multiple workstreams. Strong commercial awareness with experience of P&L and budget responsibility . Good understanding of contract performance, KPIs and customer-focused service delivery. Excellent communication and stakeholder-management skills. Strong leadership, organisational and problem-solving abilities. A proactive and commercially minded approach. Full UK Driving Licence. What's in It for You? Competitive salary package. Company car or car allowance. holiday plus bank holidays, with the option to buy or sell leave. Company pension scheme Discounted healthcare scheme. High street and lifestyle discounts. Paid volunteering day. Long service awards. Career development and progression opportunities. Flexible working available once you are fully embedded into the role. If you re an experienced social housing professional with the leadership, operational and commercial experience to take responsibility for a branch, this is an excellent opportunity to take the next step in your career. For more information, please contact Kirsty at Build Recruitment on (phone number removed).
01/09/2026
Full time
Branch Manager Social Housing Repairs & Maintenance Location: Exeter Hours: Monday to Friday, 40 hours per week Flexible working available once embedded into the role About the Role Build Recruitment is representing a leading social housing contractor who is looking to appoint an experienced Branch Manager to oversee the successful delivery of social housing repairs and maintenance contracts from their Exeter operation. This is an excellent opportunity for an experienced housing professional with strong operational and commercial experience to take responsibility for the overall performance of a branch, leading teams and ensuring high-quality service delivery across social housing maintenance and repairs contracts. You ll play a key leadership role within the organisation, with responsibility for people, performance, customer satisfaction and commercial results. The Role As Branch Manager, you will have overall responsibility for the day-to-day operation and performance of the Exeter branch, overseeing the delivery of social housing repairs and maintenance contracts. You will lead and develop operational teams, manage client relationships and ensure contracts are delivered safely, efficiently, within budget and to the required quality standards. Working closely with senior management, clients and operational teams, you will drive performance, identify opportunities for improvement and ensure the branch delivers excellent outcomes for both clients and residents. Key Responsibilities Take overall responsibility for the performance and day-to-day operation of the Exeter branch. Lead, manage and develop operational teams delivering social housing repairs and maintenance. Oversee contract delivery, programmes, resources and operational performance. Take ownership of P&L, budgets, costs and commercial performance . Monitor KPIs, WIP, productivity, customer satisfaction and contractual targets. Build and maintain strong relationships with clients and key stakeholders. Attend client and performance meetings, providing clear operational and commercial updates. Ensure Health & Safety, compliance and contractual requirements are consistently maintained. Manage resources and subcontractors to ensure effective service delivery. Identify opportunities to improve productivity, efficiency and customer outcomes. Support the growth and development of the branch and wider business. Lead by example, creating a positive culture focused on performance, accountability and customer service. What We're Looking For Proven experience within social housing repairs, maintenance or property services . Strong operational management and leadership experience. Experience managing teams, resources and multiple workstreams. Strong commercial awareness with experience of P&L and budget responsibility . Good understanding of contract performance, KPIs and customer-focused service delivery. Excellent communication and stakeholder-management skills. Strong leadership, organisational and problem-solving abilities. A proactive and commercially minded approach. Full UK Driving Licence. What's in It for You? Competitive salary package. Company car or car allowance. holiday plus bank holidays, with the option to buy or sell leave. Company pension scheme Discounted healthcare scheme. High street and lifestyle discounts. Paid volunteering day. Long service awards. Career development and progression opportunities. Flexible working available once you are fully embedded into the role. If you re an experienced social housing professional with the leadership, operational and commercial experience to take responsibility for a branch, this is an excellent opportunity to take the next step in your career. For more information, please contact Kirsty at Build Recruitment on (phone number removed).
Concept, part of Axis CLC, is one of the UK s leading property service specialists, delivering expert property maintenance, refurbishment and compliance services across complex and highly regulated environments. Established in 2003 and backed by the wider strength of Axis CLC, operating from 23 UK offices with more than 2,500 employees and over 110 years of combined experience. Concept supports clients across Defence, Education, Healthcare and Critical National Infrastructure, delivering safe, compliant solutions across a wide range of essential property services. The Role We re hiring a proactive Site Manager to lead the delivery of refurbishment and renewal projects across a regional housing and public-sector portfolio. The Site Manager will take full responsibility for site safety, quality, programme and client satisfaction, coordinating internal teams, subcontractors and client representatives to ensure every project is delivered safely, on time, on budget, and to the highest standards. This role is project-focused, covering full and partial refurbishments, internal and external renewals, and compliance-related upgrade works. You ll lead from the front on construction quality, safety, and stakeholder collaboration within a live, customer-focused environment. Responsibilities Project delivery: Manage end-to-end delivery of refurbishment and renewal projects (e.g., kitchen and bathroom upgrades, roof replacements, doors and windows, external fabric works, compliance upgrades, EWI, and communal area refurbishments). Planning & coordination: Review scopes, specifications and drawings; develop phase and short-term programmes; ensure materials, labour and logistics are in place for efficient delivery. Health & Safety management: Lead by example on site safety; produce and enforce RAMS, permits and method statements; conduct inductions, toolbox talks and site audits; ensure CDM compliance. Quality assurance: Implement inspection and test plans (ITPs), snag/de-snag processes, and ensure all workmanship meets specification and contractual standards. Programme control: Track progress against schedule, manage resources and supply chain performance, and maintain accurate site records, diaries and weekly reports. Stakeholder liaison: Coordinate with clients, residents and consultants to plan works and minimise disruption, maintaining clear communication and professional representation on site. Leadership: Line-manage site teams, trades and subcontractors; set performance expectations, provide coaching and drive high standards of safety, quality and delivery. Commercial awareness: Support the Contract Manager with valuations, variations and cost tracking; identify risks and opportunities to maintain financial control. About You Proven experience managing refurbishment, renewal or improvement projects in housing, public buildings or similar environments. Strong technical knowledge of building fabric, refurbishment sequencing, and finishing standards. Excellent understanding of H&S and CDM regulations, with experience producing and enforcing RAMS and safe systems of work. Skilled in coordinating direct labour and subcontractors across multiple trades. Effective communicator with strong client and stakeholder management skills. Competent with digital systems (reporting, scheduling, MS Office, etc.). Full UK driving licence. Security clearance: Must hold or be immediately eligible for SC clearance and meet/maintain BPSS as a minimum; willing to undergo vetting and periodic renewals. SMSTS (or SSSTS), First Aid, Asbestos Awareness; NEBOSH or equivalent H&S qualification. Trade background, HNC/HND or equivalent in construction management. APM/Prince2 or similar project delivery certification. Familiarity with MOD standards, heritage refurbishment, or live environment delivery. What We Offer Base Salary up to £65,000 depending upon experience 25 days holiday + Bank Holidays Car Allowance Pension, medical scheme options and life assurance 25 days holiday + bank holidays Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support 24/7 GP referral and wellbeing support service 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence-based decision-making, and offer roles where your work directly influences business performance and long-term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
01/09/2026
Full time
Concept, part of Axis CLC, is one of the UK s leading property service specialists, delivering expert property maintenance, refurbishment and compliance services across complex and highly regulated environments. Established in 2003 and backed by the wider strength of Axis CLC, operating from 23 UK offices with more than 2,500 employees and over 110 years of combined experience. Concept supports clients across Defence, Education, Healthcare and Critical National Infrastructure, delivering safe, compliant solutions across a wide range of essential property services. The Role We re hiring a proactive Site Manager to lead the delivery of refurbishment and renewal projects across a regional housing and public-sector portfolio. The Site Manager will take full responsibility for site safety, quality, programme and client satisfaction, coordinating internal teams, subcontractors and client representatives to ensure every project is delivered safely, on time, on budget, and to the highest standards. This role is project-focused, covering full and partial refurbishments, internal and external renewals, and compliance-related upgrade works. You ll lead from the front on construction quality, safety, and stakeholder collaboration within a live, customer-focused environment. Responsibilities Project delivery: Manage end-to-end delivery of refurbishment and renewal projects (e.g., kitchen and bathroom upgrades, roof replacements, doors and windows, external fabric works, compliance upgrades, EWI, and communal area refurbishments). Planning & coordination: Review scopes, specifications and drawings; develop phase and short-term programmes; ensure materials, labour and logistics are in place for efficient delivery. Health & Safety management: Lead by example on site safety; produce and enforce RAMS, permits and method statements; conduct inductions, toolbox talks and site audits; ensure CDM compliance. Quality assurance: Implement inspection and test plans (ITPs), snag/de-snag processes, and ensure all workmanship meets specification and contractual standards. Programme control: Track progress against schedule, manage resources and supply chain performance, and maintain accurate site records, diaries and weekly reports. Stakeholder liaison: Coordinate with clients, residents and consultants to plan works and minimise disruption, maintaining clear communication and professional representation on site. Leadership: Line-manage site teams, trades and subcontractors; set performance expectations, provide coaching and drive high standards of safety, quality and delivery. Commercial awareness: Support the Contract Manager with valuations, variations and cost tracking; identify risks and opportunities to maintain financial control. About You Proven experience managing refurbishment, renewal or improvement projects in housing, public buildings or similar environments. Strong technical knowledge of building fabric, refurbishment sequencing, and finishing standards. Excellent understanding of H&S and CDM regulations, with experience producing and enforcing RAMS and safe systems of work. Skilled in coordinating direct labour and subcontractors across multiple trades. Effective communicator with strong client and stakeholder management skills. Competent with digital systems (reporting, scheduling, MS Office, etc.). Full UK driving licence. Security clearance: Must hold or be immediately eligible for SC clearance and meet/maintain BPSS as a minimum; willing to undergo vetting and periodic renewals. SMSTS (or SSSTS), First Aid, Asbestos Awareness; NEBOSH or equivalent H&S qualification. Trade background, HNC/HND or equivalent in construction management. APM/Prince2 or similar project delivery certification. Familiarity with MOD standards, heritage refurbishment, or live environment delivery. What We Offer Base Salary up to £65,000 depending upon experience 25 days holiday + Bank Holidays Car Allowance Pension, medical scheme options and life assurance 25 days holiday + bank holidays Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support 24/7 GP referral and wellbeing support service 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence-based decision-making, and offer roles where your work directly influences business performance and long-term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
Resident Liaison Officer (RLO) - External Works Location: Hastings Salary: Up to £32,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering external planned maintenance works across Hastings. This is an excellent opportunity to join a well-established contractor, acting as the key link between residents, site teams, and the client to ensure works are communicated effectively and delivered smoothly with minimal disruption to residents. Key Responsibilities Act as the main point of contact for residents throughout the programme of external works. Communicate project information, work schedules, access requirements and timescales clearly to residents. Arrange appointments, conduct resident visits and complete pre-start meetings. Manage resident expectations and resolve queries or complaints professionally and efficiently. Liaise closely with site managers, supervisors, client representatives and subcontractors. Identify and support vulnerable residents, ensuring appropriate arrangements are in place throughout the works. Maintain accurate records of resident communications, appointments, feedback and project updates. Attend site and client meetings, providing updates on resident concerns and satisfaction. Help minimise disruption to residents while ensuring works progress efficiently. Promote a high standard of customer service and resident engagement throughout the programme. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar role. Experience working on external planned maintenance works , ideally within the social housing sector. Strong communication and interpersonal skills, with the ability to engage effectively with residents and stakeholders. Excellent organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. Proactive, professional and customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
01/09/2026
Full time
Resident Liaison Officer (RLO) - External Works Location: Hastings Salary: Up to £32,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering external planned maintenance works across Hastings. This is an excellent opportunity to join a well-established contractor, acting as the key link between residents, site teams, and the client to ensure works are communicated effectively and delivered smoothly with minimal disruption to residents. Key Responsibilities Act as the main point of contact for residents throughout the programme of external works. Communicate project information, work schedules, access requirements and timescales clearly to residents. Arrange appointments, conduct resident visits and complete pre-start meetings. Manage resident expectations and resolve queries or complaints professionally and efficiently. Liaise closely with site managers, supervisors, client representatives and subcontractors. Identify and support vulnerable residents, ensuring appropriate arrangements are in place throughout the works. Maintain accurate records of resident communications, appointments, feedback and project updates. Attend site and client meetings, providing updates on resident concerns and satisfaction. Help minimise disruption to residents while ensuring works progress efficiently. Promote a high standard of customer service and resident engagement throughout the programme. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar role. Experience working on external planned maintenance works , ideally within the social housing sector. Strong communication and interpersonal skills, with the ability to engage effectively with residents and stakeholders. Excellent organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. Proactive, professional and customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Fortus Recruitment Group
City Of Westminster, London
Resident Liaison Officer (RLO) - Planned Works Location: Westminster Rate: Up to £22 per hour Contract: Temporary to Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a planned works programme in Westminster. This is a fantastic opportunity for an experienced RLO looking for a temp-to-perm position , working closely with residents, site teams and the client to ensure planned works are communicated effectively and delivered with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the planned works programme. Carry out resident visits, pre-start meetings and regular communication throughout the works. Explain the scope and programme of works clearly to residents. Arrange access and appointments with residents and ensure works can progress efficiently. Identify and support vulnerable residents, putting appropriate measures in place where required. Manage resident queries, concerns and complaints, ensuring issues are resolved promptly. Liaise closely with site managers, supervisors, contractors and client representatives. Maintain accurate records of resident communications, visits, appointments and feedback. Attend site and client meetings, providing updates on resident issues and satisfaction. Help minimise disruption to residents and maintain strong relationships throughout the programme. Promote excellent customer service and resident engagement. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar. Experience working on planned works or refurbishment projects , ideally within social housing. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Confident dealing with residents, contractors and client representatives. Good IT and administrative skills. Full UK driving licence preferred. A proactive, professional and customer-focused approach. If you are an experienced RLO looking for a new opportunity in Westminster, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
01/09/2026
Seasonal
Resident Liaison Officer (RLO) - Planned Works Location: Westminster Rate: Up to £22 per hour Contract: Temporary to Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a planned works programme in Westminster. This is a fantastic opportunity for an experienced RLO looking for a temp-to-perm position , working closely with residents, site teams and the client to ensure planned works are communicated effectively and delivered with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the planned works programme. Carry out resident visits, pre-start meetings and regular communication throughout the works. Explain the scope and programme of works clearly to residents. Arrange access and appointments with residents and ensure works can progress efficiently. Identify and support vulnerable residents, putting appropriate measures in place where required. Manage resident queries, concerns and complaints, ensuring issues are resolved promptly. Liaise closely with site managers, supervisors, contractors and client representatives. Maintain accurate records of resident communications, visits, appointments and feedback. Attend site and client meetings, providing updates on resident issues and satisfaction. Help minimise disruption to residents and maintain strong relationships throughout the programme. Promote excellent customer service and resident engagement. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar. Experience working on planned works or refurbishment projects , ideally within social housing. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Confident dealing with residents, contractors and client representatives. Good IT and administrative skills. Full UK driving licence preferred. A proactive, professional and customer-focused approach. If you are an experienced RLO looking for a new opportunity in Westminster, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Resident Liaison Officer (RLO) - Planned Works Location: Hertford Rate: Up to £22 per hour Contract: Temporary to Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a planned works programme in Hertford. This is a fantastic opportunity for an experienced RLO looking for a temp-to-perm position , working closely with residents, site teams and the client to ensure planned works are communicated effectively and delivered with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the planned works programme. Carry out resident visits, pre-start meetings and regular communication throughout the works. Explain the scope and programme of works clearly to residents. Arrange access and appointments with residents and ensure works can progress efficiently. Identify and support vulnerable residents, putting appropriate measures in place where required. Manage resident queries, concerns and complaints, ensuring issues are resolved promptly. Liaise closely with site managers, supervisors, contractors and client representatives. Maintain accurate records of resident communications, visits, appointments and feedback. Attend site and client meetings, providing updates on resident issues and satisfaction. Help minimise disruption to residents and maintain strong relationships throughout the programme. Promote excellent customer service and resident engagement. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar. Experience working on planned works or refurbishment projects , ideally within social housing. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Confident dealing with residents, contractors and client representatives. Good IT and administrative skills. Full UK driving licence preferred. A proactive, professional and customer-focused approach. If you are an experienced RLO looking for a new opportunity in Hertford, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
01/09/2026
Seasonal
Resident Liaison Officer (RLO) - Planned Works Location: Hertford Rate: Up to £22 per hour Contract: Temporary to Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a planned works programme in Hertford. This is a fantastic opportunity for an experienced RLO looking for a temp-to-perm position , working closely with residents, site teams and the client to ensure planned works are communicated effectively and delivered with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the planned works programme. Carry out resident visits, pre-start meetings and regular communication throughout the works. Explain the scope and programme of works clearly to residents. Arrange access and appointments with residents and ensure works can progress efficiently. Identify and support vulnerable residents, putting appropriate measures in place where required. Manage resident queries, concerns and complaints, ensuring issues are resolved promptly. Liaise closely with site managers, supervisors, contractors and client representatives. Maintain accurate records of resident communications, visits, appointments and feedback. Attend site and client meetings, providing updates on resident issues and satisfaction. Help minimise disruption to residents and maintain strong relationships throughout the programme. Promote excellent customer service and resident engagement. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar. Experience working on planned works or refurbishment projects , ideally within social housing. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Confident dealing with residents, contractors and client representatives. Good IT and administrative skills. Full UK driving licence preferred. A proactive, professional and customer-focused approach. If you are an experienced RLO looking for a new opportunity in Hertford, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Resident Liaison Officer (RLO) - Planned Works Location: Merton (Surrey) Rate: Up to £22 per hour Contract: Long-Term Temporary Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term planned works programme in Merton, Surrey. This is a fantastic opportunity for an experienced RLO looking for a long-term temporary position , working across a mixture of planned works and closely with residents, site teams and the client to ensure works are communicated effectively and delivered with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the planned works programme. Carry out resident visits, pre-start meetings and regular communication throughout the works. Explain the scope and programme of works clearly to residents. Arrange access and appointments with residents and ensure works can progress efficiently. Identify and support vulnerable residents, putting appropriate measures in place where required. Manage resident queries, concerns and complaints, ensuring issues are resolved promptly. Liaise closely with site managers, supervisors, contractors and client representatives. Maintain accurate records of resident communications, visits, appointments and feedback. Attend site and client meetings, providing updates on resident issues and satisfaction. Help minimise disruption to residents and maintain strong relationships throughout the programme. Promote excellent customer service and resident engagement. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar. Experience working on planned works or refurbishment projects , ideally within social housing. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Confident dealing with residents, contractors and client representatives. Good IT and administrative skills. Full UK driving licence preferred. A proactive, professional and customer-focused approach. If you are an experienced RLO looking for a new opportunity in Merton, Surrey, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
01/09/2026
Seasonal
Resident Liaison Officer (RLO) - Planned Works Location: Merton (Surrey) Rate: Up to £22 per hour Contract: Long-Term Temporary Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term planned works programme in Merton, Surrey. This is a fantastic opportunity for an experienced RLO looking for a long-term temporary position , working across a mixture of planned works and closely with residents, site teams and the client to ensure works are communicated effectively and delivered with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the planned works programme. Carry out resident visits, pre-start meetings and regular communication throughout the works. Explain the scope and programme of works clearly to residents. Arrange access and appointments with residents and ensure works can progress efficiently. Identify and support vulnerable residents, putting appropriate measures in place where required. Manage resident queries, concerns and complaints, ensuring issues are resolved promptly. Liaise closely with site managers, supervisors, contractors and client representatives. Maintain accurate records of resident communications, visits, appointments and feedback. Attend site and client meetings, providing updates on resident issues and satisfaction. Help minimise disruption to residents and maintain strong relationships throughout the programme. Promote excellent customer service and resident engagement. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar. Experience working on planned works or refurbishment projects , ideally within social housing. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Confident dealing with residents, contractors and client representatives. Good IT and administrative skills. Full UK driving licence preferred. A proactive, professional and customer-focused approach. If you are an experienced RLO looking for a new opportunity in Merton, Surrey, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Resident Liaison Officer (RLO) - Window & Door Replacements Location: Bristol - Bath - Frome (Various Locations) Rate: Up to £21 per hour Contract: Temporary Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team working across Bristol, Bath and Frome on a programme of window and door replacements and repairs . This is a fantastic opportunity for an experienced RLO to work closely with residents, site teams and contractors, ensuring works are communicated effectively and delivered with minimal disruption to residents. Key Responsibilities Act as the main point of contact for residents throughout the window and door replacement and repair programme. Carry out resident visits and regular communication before and throughout the works. Explain the scope and programme of works clearly to residents. Arrange access and appointments with residents and ensure works can progress efficiently. Keep residents informed of upcoming works, appointments and any changes to the programme. Identify and support vulnerable residents, putting appropriate measures in place where required. Manage resident queries, concerns and complaints, ensuring issues are resolved promptly. Liaise closely with site managers, supervisors, contractors and client representatives. Attend properties and sites to support the smooth delivery of works. Maintain accurate records of resident communications, visits, appointments and feedback. Escalate any issues or concerns to the relevant team and follow through to resolution. Help minimise disruption to residents and maintain strong relationships throughout the programme. Promote excellent customer service and resident engagement. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar. Experience working on window and door replacements, repairs, planned works or refurbishment projects . Experience working within social housing or occupied properties would be advantageous. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Confident dealing with residents, contractors and client representatives. Good IT and administrative skills. Full UK driving licence. A proactive, professional and customer-focused approach. If you are an experienced RLO looking for a new temporary opportunity across Bristol, Bath and Frome , please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
01/09/2026
Seasonal
Resident Liaison Officer (RLO) - Window & Door Replacements Location: Bristol - Bath - Frome (Various Locations) Rate: Up to £21 per hour Contract: Temporary Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team working across Bristol, Bath and Frome on a programme of window and door replacements and repairs . This is a fantastic opportunity for an experienced RLO to work closely with residents, site teams and contractors, ensuring works are communicated effectively and delivered with minimal disruption to residents. Key Responsibilities Act as the main point of contact for residents throughout the window and door replacement and repair programme. Carry out resident visits and regular communication before and throughout the works. Explain the scope and programme of works clearly to residents. Arrange access and appointments with residents and ensure works can progress efficiently. Keep residents informed of upcoming works, appointments and any changes to the programme. Identify and support vulnerable residents, putting appropriate measures in place where required. Manage resident queries, concerns and complaints, ensuring issues are resolved promptly. Liaise closely with site managers, supervisors, contractors and client representatives. Attend properties and sites to support the smooth delivery of works. Maintain accurate records of resident communications, visits, appointments and feedback. Escalate any issues or concerns to the relevant team and follow through to resolution. Help minimise disruption to residents and maintain strong relationships throughout the programme. Promote excellent customer service and resident engagement. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar. Experience working on window and door replacements, repairs, planned works or refurbishment projects . Experience working within social housing or occupied properties would be advantageous. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Confident dealing with residents, contractors and client representatives. Good IT and administrative skills. Full UK driving licence. A proactive, professional and customer-focused approach. If you are an experienced RLO looking for a new temporary opportunity across Bristol, Bath and Frome , please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
We are very pleased to be working alongside our client on an exclusive agency basis as they seek to recruit a Housing Manager to take over the position from a long term staff member who is soon to retire. Housing Manager Haywards Heath with parking available for all staff on site Full time permanent role - Monday - Thursday (Apply online only) and Friday (Apply online only). Office and site based role. Salary 45000 (could be slightly higher depending on experience) plus very good all round company benefits, including private health insurance after successful completion of the probationary period, good pension scheme, 30 days holiday plus all bank holidays and Christmas shutdown! This is an excellent long term career opportunity for a candidate with a housing association or social housing background to work within a first class organisation. This role is a varied and autonomous position with real responsibility. The role - Housing Manager An excellent opportunity has arisen for an experienced Housing Manager to join a well-established and community-focused organisation. Reporting directly to the Chief Executive, you will take responsibility for the day-to-day management of housing services, ensuring a high-quality service is delivered to residents while maintaining compliance with housing regulations and best practice. This is a varied, hands-on role that would suit an experienced Housing Officer ready to step up or an established Housing Manager looking for a role within a smaller organisation where they can make a real impact. Company will pay for level 4 housing management qualification if not already held. Key duties and responsibilities Manage the day-to-day operations of the Housing Department. Lead on housing applications, assessments, allocations and lettings processes. Prepare and present applications at Lettings & Allocation Committee meetings. Conduct tenancy audits and annual resident visits. Visit new tenants and transfer applicants following tenancy commencement. Provide advice and support to residents, resolving tenancy-related queries and issues. Manage rent arrears and oversee arrears recovery procedures. Lead on Anti-Social Behaviour (ASB) case management and tenancy enforcement. Prepare documentation for any court proceedings and attend court hearings where required. Work closely with support agencies and external stakeholders to support residents. Liaise with the Property Services Manager regarding void properties, pre-void inspections and re-letting processes. Maintain accurate housing management records, databases and reporting systems. Complete statutory and regulatory returns Administer annual rent reviews and resident communications. Support wider operational and administrative activities across the organisation Experience, skills and competencies required: Previous experience within a Housing Association, Registered Provider or social housing environment. Strong knowledge of tenancy management, allocations, rent arrears and ASB management. Experience dealing with vulnerable residents and external support organisations. Good understanding of housing legislation and regulatory requirements. Experience preparing reports and attending formal meetings. Excellent communication and relationship-building skills. Competent IT skills The confidence to work autonomously and take ownership of a broad housing remit. For more information regarding this excellent Housing Manager opportunity, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
01/09/2026
Full time
We are very pleased to be working alongside our client on an exclusive agency basis as they seek to recruit a Housing Manager to take over the position from a long term staff member who is soon to retire. Housing Manager Haywards Heath with parking available for all staff on site Full time permanent role - Monday - Thursday (Apply online only) and Friday (Apply online only). Office and site based role. Salary 45000 (could be slightly higher depending on experience) plus very good all round company benefits, including private health insurance after successful completion of the probationary period, good pension scheme, 30 days holiday plus all bank holidays and Christmas shutdown! This is an excellent long term career opportunity for a candidate with a housing association or social housing background to work within a first class organisation. This role is a varied and autonomous position with real responsibility. The role - Housing Manager An excellent opportunity has arisen for an experienced Housing Manager to join a well-established and community-focused organisation. Reporting directly to the Chief Executive, you will take responsibility for the day-to-day management of housing services, ensuring a high-quality service is delivered to residents while maintaining compliance with housing regulations and best practice. This is a varied, hands-on role that would suit an experienced Housing Officer ready to step up or an established Housing Manager looking for a role within a smaller organisation where they can make a real impact. Company will pay for level 4 housing management qualification if not already held. Key duties and responsibilities Manage the day-to-day operations of the Housing Department. Lead on housing applications, assessments, allocations and lettings processes. Prepare and present applications at Lettings & Allocation Committee meetings. Conduct tenancy audits and annual resident visits. Visit new tenants and transfer applicants following tenancy commencement. Provide advice and support to residents, resolving tenancy-related queries and issues. Manage rent arrears and oversee arrears recovery procedures. Lead on Anti-Social Behaviour (ASB) case management and tenancy enforcement. Prepare documentation for any court proceedings and attend court hearings where required. Work closely with support agencies and external stakeholders to support residents. Liaise with the Property Services Manager regarding void properties, pre-void inspections and re-letting processes. Maintain accurate housing management records, databases and reporting systems. Complete statutory and regulatory returns Administer annual rent reviews and resident communications. Support wider operational and administrative activities across the organisation Experience, skills and competencies required: Previous experience within a Housing Association, Registered Provider or social housing environment. Strong knowledge of tenancy management, allocations, rent arrears and ASB management. Experience dealing with vulnerable residents and external support organisations. Good understanding of housing legislation and regulatory requirements. Experience preparing reports and attending formal meetings. Excellent communication and relationship-building skills. Competent IT skills The confidence to work autonomously and take ownership of a broad housing remit. For more information regarding this excellent Housing Manager opportunity, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington 40,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Operational Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting. Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate. Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date. Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data. Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting. Assist in the preparation of asset performance information, stock condition analysis and investment recommendations. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proactive, motivated and eager to learn. Customer-focused and willing to take initiative when challenges arise. Strong organisational skills with excellent attention to detail. Able to manage competing priorities and work to agreed deadlines. What you'll bring: Essential: Evidence of project management, construction, property or related experience. Understanding of the Decent Homes Standard and residential property maintenance requirements. Experience of working with asset management systems, databases or property records. Ability to build effective relationships with internal and external stakeholders. Strong organisational skills, attention to detail and ability to manage competing priorities. Desirable: Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline. Experience of working in housing, care and support, or property environments. Experience of working with schedules of rates, specifications or tender documentation. Understanding of landlord compliance, repairs, maintenance and asset management principles. Understanding of stock condition data, lifecycle planning and planned investment programmes. Experience of using Asprey or a similar asset management system. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see ful Job description on our website
01/09/2026
Full time
We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington 40,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Operational Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting. Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate. Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date. Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data. Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting. Assist in the preparation of asset performance information, stock condition analysis and investment recommendations. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proactive, motivated and eager to learn. Customer-focused and willing to take initiative when challenges arise. Strong organisational skills with excellent attention to detail. Able to manage competing priorities and work to agreed deadlines. What you'll bring: Essential: Evidence of project management, construction, property or related experience. Understanding of the Decent Homes Standard and residential property maintenance requirements. Experience of working with asset management systems, databases or property records. Ability to build effective relationships with internal and external stakeholders. Strong organisational skills, attention to detail and ability to manage competing priorities. Desirable: Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline. Experience of working in housing, care and support, or property environments. Experience of working with schedules of rates, specifications or tender documentation. Understanding of landlord compliance, repairs, maintenance and asset management principles. Understanding of stock condition data, lifecycle planning and planned investment programmes. Experience of using Asprey or a similar asset management system. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see ful Job description on our website
Compliance Manager We are recruiting on behalf of a well-established housing association for an experienced Compliance Manager to lead the delivery, assurance and continuous improvement of statutory compliance across a diverse residential portfolio. Reporting to the Head of Fire and Compliance, the Compliance Manager will provide operational leadership across all key compliance areas, including fire safety, asbestos, gas, electrical, legionella and water hygiene, lifts and mechanical systems. The role is responsible for ensuring that all properties remain safe, fully compliant and aligned with statutory, regulatory and organisational requirements. The postholder will lead a team of Compliance Coordinators and specialist compliance staff, overseeing contractor performance, compliance programmes, quality assurance and regulatory reporting. They will ensure that servicing, inspections, remedial works and planned compliance programmes are delivered on time, to the required standard and in accordance with relevant legislation and best practice. A key aspect of the role is providing assurance to senior leadership through performance reporting, compliance audits and risk management. The Compliance Manager will monitor compliance across the housing stock, manage third-party assurance inspections, oversee fire risk assessment actions, and drive service improvements that strengthen compliance performance and reduce organisational risk. The role also includes responsibility for procuring and managing compliance contractors, overseeing significant compliance budgets, ensuring value for money and maintaining robust governance and financial controls across all compliance workstreams. Working closely with Asset Management, Property Services and Housing teams, the Compliance Manager will use compliance data and performance insight to improve service delivery, support regulatory inspections and provide assurance that statutory obligations are consistently met. This is a senior operational leadership role that requires strong technical compliance knowledge, excellent contractor management skills and the ability to influence stakeholders across all levels of the organisation. The successful candidate will play a key role in delivering a safe, compliant and customer-focused property service across a substantial housing portfolio.
01/09/2026
Full time
Compliance Manager We are recruiting on behalf of a well-established housing association for an experienced Compliance Manager to lead the delivery, assurance and continuous improvement of statutory compliance across a diverse residential portfolio. Reporting to the Head of Fire and Compliance, the Compliance Manager will provide operational leadership across all key compliance areas, including fire safety, asbestos, gas, electrical, legionella and water hygiene, lifts and mechanical systems. The role is responsible for ensuring that all properties remain safe, fully compliant and aligned with statutory, regulatory and organisational requirements. The postholder will lead a team of Compliance Coordinators and specialist compliance staff, overseeing contractor performance, compliance programmes, quality assurance and regulatory reporting. They will ensure that servicing, inspections, remedial works and planned compliance programmes are delivered on time, to the required standard and in accordance with relevant legislation and best practice. A key aspect of the role is providing assurance to senior leadership through performance reporting, compliance audits and risk management. The Compliance Manager will monitor compliance across the housing stock, manage third-party assurance inspections, oversee fire risk assessment actions, and drive service improvements that strengthen compliance performance and reduce organisational risk. The role also includes responsibility for procuring and managing compliance contractors, overseeing significant compliance budgets, ensuring value for money and maintaining robust governance and financial controls across all compliance workstreams. Working closely with Asset Management, Property Services and Housing teams, the Compliance Manager will use compliance data and performance insight to improve service delivery, support regulatory inspections and provide assurance that statutory obligations are consistently met. This is a senior operational leadership role that requires strong technical compliance knowledge, excellent contractor management skills and the ability to influence stakeholders across all levels of the organisation. The successful candidate will play a key role in delivering a safe, compliant and customer-focused property service across a substantial housing portfolio.
Facilities Manager Salary up to £55k Flexible working with site visits Office Location : NW1 Our client is a privately owned commercial landlord, who is now seeking to strengthen their team by appointing an experiened Property Manager with hands-on experience, including aspects of hard and soft facilities management, to deliver high-quality services across a diverse portfolio of mixed-use properties. The ideal candidate will really understand how to build relationships with tenants, understanding their requirements, and ensuring that all properties maintain the best possible standards. You will be responsible for creating service charge budgets across a portfolio of multi-tenanted properties and liaise with suitable contractors to deliver those services as both pre-planned and in some cases emergency works. If you have a network of your own contractors in the London area it would be a definite advantage. Collaboration and Reporting Arrange monthly briefings with the Asset Managers to discuss site performance, risks, and tenant issues Take initiative to work with other areas of the business to identify opportunities to improve work practices Provide reports, records and feedback to the wider business as required Operational Support Support wider Operations teams on site-specific initiatives, e.g. commercialisation, capex projects, dilapidation works, refurbishments, location of assets on site and meter readings Support the development of business plans with Asset Managers Highlight potential leasing, development and income-producing opportunities to the Asset Managers Assist in the operational and facilities mobilisation of new acquisitions and the smooth transfer-out of sold assets; provide support in due diligence of prospective purchases where required Assist the Asset Management team with lease events and changes in tenancy Assist Asset Managers in reviewing tenant fit-out plans and alterations proposals, providing feedback where needed Liaise with insurers and loss adjusters to support insurance claims Person Specification Extensive experience in facilities management across multi-site, mixed-use (commercial and residential) environments Customer-focused with excellent stakeholder engagement skills and ability to communicate effectively at all levels Proactive, with strong attention to detail and a commitment to health, safety, and service standards Strong organisational, problem-solving and multi-tasking abilities Experience with service charge budgeting and reconciliations Proven track record of managing third-party contractors and service providers Proficient in Microsoft Office and reporting tools Qualifications/Training Recognised industry qualifications (e.g. IOSH, NEBOSH, IWFM, or trade-based certifications), or willing to work towards them A valid driving licence and willingness to travel Sound understanding of statutory building compliance and H&S legislation (e.g. fire safety, asbestos, water hygiene) Accountable for own learning and staying up to date with changes in legislation and statutory compliance relating to facilities and property management
01/09/2026
Full time
Facilities Manager Salary up to £55k Flexible working with site visits Office Location : NW1 Our client is a privately owned commercial landlord, who is now seeking to strengthen their team by appointing an experiened Property Manager with hands-on experience, including aspects of hard and soft facilities management, to deliver high-quality services across a diverse portfolio of mixed-use properties. The ideal candidate will really understand how to build relationships with tenants, understanding their requirements, and ensuring that all properties maintain the best possible standards. You will be responsible for creating service charge budgets across a portfolio of multi-tenanted properties and liaise with suitable contractors to deliver those services as both pre-planned and in some cases emergency works. If you have a network of your own contractors in the London area it would be a definite advantage. Collaboration and Reporting Arrange monthly briefings with the Asset Managers to discuss site performance, risks, and tenant issues Take initiative to work with other areas of the business to identify opportunities to improve work practices Provide reports, records and feedback to the wider business as required Operational Support Support wider Operations teams on site-specific initiatives, e.g. commercialisation, capex projects, dilapidation works, refurbishments, location of assets on site and meter readings Support the development of business plans with Asset Managers Highlight potential leasing, development and income-producing opportunities to the Asset Managers Assist in the operational and facilities mobilisation of new acquisitions and the smooth transfer-out of sold assets; provide support in due diligence of prospective purchases where required Assist the Asset Management team with lease events and changes in tenancy Assist Asset Managers in reviewing tenant fit-out plans and alterations proposals, providing feedback where needed Liaise with insurers and loss adjusters to support insurance claims Person Specification Extensive experience in facilities management across multi-site, mixed-use (commercial and residential) environments Customer-focused with excellent stakeholder engagement skills and ability to communicate effectively at all levels Proactive, with strong attention to detail and a commitment to health, safety, and service standards Strong organisational, problem-solving and multi-tasking abilities Experience with service charge budgeting and reconciliations Proven track record of managing third-party contractors and service providers Proficient in Microsoft Office and reporting tools Qualifications/Training Recognised industry qualifications (e.g. IOSH, NEBOSH, IWFM, or trade-based certifications), or willing to work towards them A valid driving licence and willingness to travel Sound understanding of statutory building compliance and H&S legislation (e.g. fire safety, asbestos, water hygiene) Accountable for own learning and staying up to date with changes in legislation and statutory compliance relating to facilities and property management
Contract Manager - Social Housing Location: Yeovil, Somerset Salary: Up to 55,000 per annum Contract: Permanent Sector: Social Housing / Property Services Are you an experienced Contract Manager looking for your next permanent opportunity within social housing? We're working with a well-established housing organisation that is looking to appoint an experienced Contract Manager to oversee the successful delivery of a range of property and housing-related contracts across their portfolio. This is a fantastic opportunity for someone who enjoys working in a commercially focused role while making a genuine difference to the quality of homes and services provided to residents. The Role As Contract Manager, you will take ownership of a portfolio of contracts, ensuring they are delivered safely, efficiently, compliantly and to a high standard. You'll work closely with contractors, internal teams and key stakeholders, managing performance, costs, quality and contractual obligations from mobilisation through to completion. Key responsibilities will include: Managing and monitoring a portfolio of housing/property contracts. Building strong working relationships with contractors, suppliers and internal stakeholders. Monitoring contractor performance against agreed KPIs, SLAs and contractual requirements. Managing budgets, expenditure and commercial performance. Supporting procurement, contract mobilisation and contract renewals. Identifying and managing contractual risks, variations and performance issues. Ensuring works and services are delivered in line with relevant legislation, policies and health & safety requirements. Producing regular performance and management reports. Supporting continuous improvement across contract management and property services. Ensuring a strong focus on customer and resident satisfaction. About You We're looking for an experienced Contract Manager with a strong background in social housing, housing maintenance, property services or a closely related environment . You'll ideally have: Proven experience managing contracts within social housing, property or a similar environment. Strong commercial and financial management skills. Experience managing contractor performance and delivering against KPIs. Excellent communication and stakeholder management skills. A good understanding of contract management, procurement and compliance. Strong organisational skills with the ability to manage multiple priorities. A proactive approach to problem-solving and performance improvement. The confidence to challenge contractors and stakeholders when required. A relevant professional qualification or membership, such as CIPS, RICS, CIOB or equivalent , would be advantageous but is not essential. What's on Offer? Salary up to 55,000 Permanent position Yeovil-based opportunity Opportunity to work for an established organisation within social housing A varied and influential contract management position The chance to contribute to improving homes and services for residents Excellent long-term career potential Interested? If you're an experienced Contract Manager with a background in social housing and you're ready for your next challenge, we'd love to hear from you. Apply today with your CV, or get in touch for a confidential conversation about the role.
01/09/2026
Full time
Contract Manager - Social Housing Location: Yeovil, Somerset Salary: Up to 55,000 per annum Contract: Permanent Sector: Social Housing / Property Services Are you an experienced Contract Manager looking for your next permanent opportunity within social housing? We're working with a well-established housing organisation that is looking to appoint an experienced Contract Manager to oversee the successful delivery of a range of property and housing-related contracts across their portfolio. This is a fantastic opportunity for someone who enjoys working in a commercially focused role while making a genuine difference to the quality of homes and services provided to residents. The Role As Contract Manager, you will take ownership of a portfolio of contracts, ensuring they are delivered safely, efficiently, compliantly and to a high standard. You'll work closely with contractors, internal teams and key stakeholders, managing performance, costs, quality and contractual obligations from mobilisation through to completion. Key responsibilities will include: Managing and monitoring a portfolio of housing/property contracts. Building strong working relationships with contractors, suppliers and internal stakeholders. Monitoring contractor performance against agreed KPIs, SLAs and contractual requirements. Managing budgets, expenditure and commercial performance. Supporting procurement, contract mobilisation and contract renewals. Identifying and managing contractual risks, variations and performance issues. Ensuring works and services are delivered in line with relevant legislation, policies and health & safety requirements. Producing regular performance and management reports. Supporting continuous improvement across contract management and property services. Ensuring a strong focus on customer and resident satisfaction. About You We're looking for an experienced Contract Manager with a strong background in social housing, housing maintenance, property services or a closely related environment . You'll ideally have: Proven experience managing contracts within social housing, property or a similar environment. Strong commercial and financial management skills. Experience managing contractor performance and delivering against KPIs. Excellent communication and stakeholder management skills. A good understanding of contract management, procurement and compliance. Strong organisational skills with the ability to manage multiple priorities. A proactive approach to problem-solving and performance improvement. The confidence to challenge contractors and stakeholders when required. A relevant professional qualification or membership, such as CIPS, RICS, CIOB or equivalent , would be advantageous but is not essential. What's on Offer? Salary up to 55,000 Permanent position Yeovil-based opportunity Opportunity to work for an established organisation within social housing A varied and influential contract management position The chance to contribute to improving homes and services for residents Excellent long-term career potential Interested? If you're an experienced Contract Manager with a background in social housing and you're ready for your next challenge, we'd love to hear from you. Apply today with your CV, or get in touch for a confidential conversation about the role.
Property Manager, Location: Hertfordshire Salary: £43,000 to £47,800, dependent on experience Contract: Permanent, Full Time Braxfield Recruitment is delighted to be working exclusively with a leading housing provider to recruit a Property Manager to lead the operational delivery of housing management, repairs, compliance and asset management services across their housing schemes. This is a fantastic opportunity for an experienced property management professional to lead front-line teams, drive high standards of compliance and service delivery, and make a genuine difference to residents' homes. The Role As Property Manager, you'll be responsible for the effective operational delivery of housing management services, reactive repairs, property compliance and asset management across the organisation's housing schemes, including both delegated and managed services. You'll lead teams delivering front-line housing services and statutory compliance, ensuring properties are safe, well-maintained and managed in line with regulatory requirements, with a strong focus on accurate CRM record-keeping and regular site visits and surveys. Key Responsibilities Lead and manage day-to-day housing management and property services operations across the portfolio Manage staff performance, including appraisals, training plans, and probationary reviews Ensure all direct reports have up-to-date job descriptions, contracts, and a strong working knowledge of policies, procedures and software Ensure full compliance with statutory and regulatory requirements, including gas, electrical, fire, asbestos and water hygiene safety Oversee compliance programmes, inspections, servicing schedules and cyclical works, ensuring records are accurate and audit-ready Complete annual reviews of the 30-year stock investment strategy Oversee reactive repairs delivery, monitoring contractor performance and improving first-time fix rates Ensure effective tenancy management, including lettings, voids, sign-ups, terminations and inspections Support tenancy sustainment and resident wellbeing through proactive engagement Ensure all property, compliance and tenancy data is accurately recorded in the CRM system, supporting audits and reporting Manage relationships with external contractors, monitoring performance against KPIs Liaise with internal teams (income, finance, customer services) to ensure coordinated service delivery Occasionally work outside normal hours and undertake UK-based travel, including overnight stays, as required About You Proven experience in property management, compliance monitoring and asset management Knowledge of property law, safety regulations and compliance requirements Excellent organisational and problem-solving skills Exceptional communication and interpersonal skills Resident-focused approach to service delivery Ability to manage competing priorities in a fast-paced environment Desirable Relevant certifications in property compliance, housing management or safety regulations (e.g. NEBOSH, IOSH, CIH) Experience working within a supported living environment or with vulnerable adults Experience using a housing management system Experience implementing new processes CIH Certification This is a fantastic opportunity to join an organisation that puts residents at the heart of everything it does, offering genuine scope to lead and shape high-quality housing services. To apply, please submit your CV, or contact Braxfield Recruitment for a confidential conversation about the role. Braxfield Recruitment is acting as a recruitment agency on behalf of our client for this vacancy.
01/09/2026
Full time
Property Manager, Location: Hertfordshire Salary: £43,000 to £47,800, dependent on experience Contract: Permanent, Full Time Braxfield Recruitment is delighted to be working exclusively with a leading housing provider to recruit a Property Manager to lead the operational delivery of housing management, repairs, compliance and asset management services across their housing schemes. This is a fantastic opportunity for an experienced property management professional to lead front-line teams, drive high standards of compliance and service delivery, and make a genuine difference to residents' homes. The Role As Property Manager, you'll be responsible for the effective operational delivery of housing management services, reactive repairs, property compliance and asset management across the organisation's housing schemes, including both delegated and managed services. You'll lead teams delivering front-line housing services and statutory compliance, ensuring properties are safe, well-maintained and managed in line with regulatory requirements, with a strong focus on accurate CRM record-keeping and regular site visits and surveys. Key Responsibilities Lead and manage day-to-day housing management and property services operations across the portfolio Manage staff performance, including appraisals, training plans, and probationary reviews Ensure all direct reports have up-to-date job descriptions, contracts, and a strong working knowledge of policies, procedures and software Ensure full compliance with statutory and regulatory requirements, including gas, electrical, fire, asbestos and water hygiene safety Oversee compliance programmes, inspections, servicing schedules and cyclical works, ensuring records are accurate and audit-ready Complete annual reviews of the 30-year stock investment strategy Oversee reactive repairs delivery, monitoring contractor performance and improving first-time fix rates Ensure effective tenancy management, including lettings, voids, sign-ups, terminations and inspections Support tenancy sustainment and resident wellbeing through proactive engagement Ensure all property, compliance and tenancy data is accurately recorded in the CRM system, supporting audits and reporting Manage relationships with external contractors, monitoring performance against KPIs Liaise with internal teams (income, finance, customer services) to ensure coordinated service delivery Occasionally work outside normal hours and undertake UK-based travel, including overnight stays, as required About You Proven experience in property management, compliance monitoring and asset management Knowledge of property law, safety regulations and compliance requirements Excellent organisational and problem-solving skills Exceptional communication and interpersonal skills Resident-focused approach to service delivery Ability to manage competing priorities in a fast-paced environment Desirable Relevant certifications in property compliance, housing management or safety regulations (e.g. NEBOSH, IOSH, CIH) Experience working within a supported living environment or with vulnerable adults Experience using a housing management system Experience implementing new processes CIH Certification This is a fantastic opportunity to join an organisation that puts residents at the heart of everything it does, offering genuine scope to lead and shape high-quality housing services. To apply, please submit your CV, or contact Braxfield Recruitment for a confidential conversation about the role. Braxfield Recruitment is acting as a recruitment agency on behalf of our client for this vacancy.
Marks Consulting Partners are currently looking for a Housing Assistant to work with one of our Housing Association clients in London. What the Job Will be doing Acting as the first point of contact for residents, responding to housing enquiries via telephone, email and face-to-face. Supporting Housing Officers and Housing Managers with the day-to-day management of tenancies and properties. Maintaining accurate tenancy, resident and property records on housing management systems. Processing tenancy changes including assignments, successions, mutual exchanges and changes in household circumstances. Supporting tenancy sign-ups, welcome visits and preparing tenancy documentation. Raising repairs, monitoring outstanding works and liaising with contractors, residents and internal teams. Assisting residents with enquiries relating to rent, repairs, anti-social behaviour, estate services and tenancy management. Supporting rent account enquiries and referring residents to specialist support services where appropriate. Preparing letters, notices, reports and other housing management correspondence. Arranging appointments, property inspections, meetings and home visits for the housing team. Supporting the management of complaints and ensuring residents receive timely updates. Monitoring shared inboxes and ensuring enquiries are allocated and progressed within service standards. Working with colleagues and partner agencies to support vulnerable residents and promote tenancy sustainment. Providing general administrative support to ensure an efficient and customer-focused housing service. What You Will Need Previous experience working in Housing, Property Management, Customer Services or a similar resident-facing role. Good understanding of social housing and tenancy management services. Excellent customer service and communication skills. Experience dealing with sensitive, complex or challenging enquiries. Strong organisational skills with the ability to manage competing priorities. Good written communication skills and attention to detail. Experience using housing management systems and Microsoft Office. Ability to work collaboratively with colleagues, contractors and external agencies. A proactive, organised and solution-focused approach. Understanding of safeguarding, equality, confidentiality and data protection. Experience working for a Housing Association, Local Authority or Housing Company. Knowledge of tenancy management, rent accounts, repairs and anti-social behaviour processes.
01/09/2026
Full time
Marks Consulting Partners are currently looking for a Housing Assistant to work with one of our Housing Association clients in London. What the Job Will be doing Acting as the first point of contact for residents, responding to housing enquiries via telephone, email and face-to-face. Supporting Housing Officers and Housing Managers with the day-to-day management of tenancies and properties. Maintaining accurate tenancy, resident and property records on housing management systems. Processing tenancy changes including assignments, successions, mutual exchanges and changes in household circumstances. Supporting tenancy sign-ups, welcome visits and preparing tenancy documentation. Raising repairs, monitoring outstanding works and liaising with contractors, residents and internal teams. Assisting residents with enquiries relating to rent, repairs, anti-social behaviour, estate services and tenancy management. Supporting rent account enquiries and referring residents to specialist support services where appropriate. Preparing letters, notices, reports and other housing management correspondence. Arranging appointments, property inspections, meetings and home visits for the housing team. Supporting the management of complaints and ensuring residents receive timely updates. Monitoring shared inboxes and ensuring enquiries are allocated and progressed within service standards. Working with colleagues and partner agencies to support vulnerable residents and promote tenancy sustainment. Providing general administrative support to ensure an efficient and customer-focused housing service. What You Will Need Previous experience working in Housing, Property Management, Customer Services or a similar resident-facing role. Good understanding of social housing and tenancy management services. Excellent customer service and communication skills. Experience dealing with sensitive, complex or challenging enquiries. Strong organisational skills with the ability to manage competing priorities. Good written communication skills and attention to detail. Experience using housing management systems and Microsoft Office. Ability to work collaboratively with colleagues, contractors and external agencies. A proactive, organised and solution-focused approach. Understanding of safeguarding, equality, confidentiality and data protection. Experience working for a Housing Association, Local Authority or Housing Company. Knowledge of tenancy management, rent accounts, repairs and anti-social behaviour processes.
