23 jobs found

REPAIRS SCHEDULER/ PLANNER ROLE SE London Hybrid Working - 1 day a week from home Exciting opportunity to join a large Property Services Contractor Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. Key responsibilities: Managing operatives diaries Liaising with tenants and operatives to arrange repairs Planning repairs works for pre and post inspection, reactive, voids and emergency repairs Prioritising emergency works Booking appointments and allocating works to the available operatives, and following works from start through to completion Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work Ensure all relevant data is up-dated on a timely basis Accurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors. Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments. Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered. Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed. Ensure requirements of Health and Safety legislation are followed and undertake Health and Safety training as required. Key skills and experience Experience of working in a customer service environment Experience in a Housing environment Experience in a repairs & maintenance environment Makes decisions based on set standards and procedures Consistently maintains high level of performance. Communicates in a clear, concise and constructive manner based on own knowledge and experience, meeting the needs of the caller effectively and efficiently, remaining calm and in control. Resilient in difficult or stressful situations Able to empathise with customers Able to produce clear and concise correspondence. Accurate IT skills (Microsoft Word) 35hour week If you have the relevant experience and are available straight away please apply with your most recent CV

As a multi-trade you will cover most aspects of property maintenance, this will involve carrying out repairs and maintenance to Social Housing properties, ensuring all work is undertaken to a high standard with the minimum of supervision. The multi-trade takes ownership of work, aiming for 'First time Fix' on all jobs, operating within the company Health and Safety guidelines, and remaining within budget and time parameters. Duties & responsibilities: Multiple repairs in a short space of time so you must be organised and efficient to support properties being re-let as swiftly as possible. Carry out all aspects of plumbing, whilst being able to carry out other trades also. Carry out general repairs and maintenance tasks ensuring all work meets high-quality standards in line with the void specification. Works will vary in their nature and so you must possess a broad range of good trade skills. Take ownership of assigned work, aiming to resolve issues on the first visit to minimise repeat visits and disruptions. Complete tasks within allocated budgets and timelines to maintain operational efficiency. Operate in accordance with company Health and Safety policies to ensure a safe working environment. Keep up to date with the latest technical advancements and legal requirements relevant to your areas of expertise. Execute duties with minimal supervision whilst maintaining professionalism and a strong commitment to quality. Accountabilities: Advising your supervisor or planner/scheduler in a timely manner when support may be required. Working in partnership with other trades to complete projects. Recording and submitting accurate data using relevant business systems electronic devices. Affording excellent customer service to client representatives. Arranging purchase of materials required to deliver the works in a planned and efficient manner Always comply with safeguarding policy and H&S standards. Operating within the company's occupational road risk policies and procedures Essential and Desirable Criteria Full UK driving licence (MAX 6 Points) Social Housing Experience RG Setsquare is acting as an Employment Agency in relation to this vacancy. RG Setsquare is acting as an Employment Agency in relation to this vacancy.

Repairs Planner & Scheduler Terrington St Clement, Office-Based 26,000- 28,000 + Training + Career Development + Supportive Team + Benefits This is an excellent opportunity for an experienced Repairs Planner or Scheduler to join a fast-paced and growing maintenance operation, where you will play a pivotal role in keeping services running smoothly and efficiently. Do you thrive in a fast-paced, high-pressure environment where planning and scheduling are at the heart of your role? Are you highly organised, adaptable, and confident in coordinating workloads while keeping everything running smoothly? This well-established, family-run organisation delivers responsive repair and maintenance services across a diverse portfolio. Known for its friendly, supportive culture, it values teamwork, collaboration, and the development of its people. Due to continued demand, they are now seeking a proven Planner / Scheduler to join and strengthen their close-knit operations team. You will take ownership of planning and allocating works, optimising operatives' diaries, and ensuring emergency and reactive jobs are handled efficiently while maintaining high levels of customer satisfaction. The ideal candidate will have experience in planning and scheduling in a fast-paced environment, with strong organisation, communication, and problem-solving skills. Resilient and proactive, you will manage priorities effectively, meet targets, and contribute positively to a supportive, team-focused culture. This is a fantastic opportunity to join a professional and supportive team where your scheduling skills and experience will have a direct impact on operational performance and service delivery. The Role: Schedule and allocate reactive repair works, optimising operatives' diaries Prioritise emergency and urgent jobs while responding quickly to changes and overruns Liaise with tenants, operatives, clients, and management to ensure smooth delivery Monitor progress, manage work orders, and maintain accurate systems and reports The Person: Proven experience in a repairs planning and scheduling role within a reactive maintenance environment Highly organised with the ability to multitask in a fast-paced, high-pressure setting Strong communicator with confident problem-solving skills Resilient, proactive, and comfortable working to KPIs and deadlines Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Cameron Day at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Job Title: Property Services Planner/Scheduler Contract Type: Permanent Salary: £33,185.24 per annum Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday, Hybrid Location: Arlington, Camden If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Property Services Planner/Scheduler As a Planner you will form part of a local repairs team which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives, and all works are carried out with minimal average turnaround time. About you We are looking for someone with • Educated to GCSE (or equivalent) in English & Math's. • Experience of working in a pressurised environment and dealing with challenging situations. • Good time management, planning & organisational skills. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.

Repairs Planner Croydon Monday Friday, 8:00am 5:00pm (Office Based) Temp to Perm Social Housing Sector ASAP Start Our client, a leading Tier 1 Contractor within the Social Housing sector, is seeking a Repairs Planner to join their busy team based in Croydon. This is a temp-to-perm opportunity offering stability, progression, and the chance to join a well-established organisation. The Role: As a Repairs Planner, you will play a key role in ensuring maintenance and repair works are scheduled efficiently and completed within agreed SLAs. You will act as the central point of contact between tenants, operatives, and management teams. Key Responsibilities: Scheduling and allocating repairs and maintenance works Liaising with tenants, operatives, and subcontractors Managing diaries and ensuring efficient workforce planning Handling inbound and outbound calls Updating internal systems accurately Ensuring works are completed within target timescales Delivering excellent customer service at all times About You: Previous experience in a Repairs Planner / Scheduler role is desirable OR strong customer service experience (call centre, housing, retail, hospitality etc.) Excellent communication and organisational skills Able to work in a fast-paced environment Strong IT skills and attention to detail Available to start ASAP What s On Offer: Temp to perm opportunity Office-based role with stable hours (no weekends) Opportunity to join a reputable Tier 1 contractor Supportive team environment Career progression within the social housing sector If you are highly organised, customer-focused, and looking to secure a long-term opportunity within a growing organisation, we want to hear from you. Apply now for an immediate interview and start.

Our Client, an Established Construction Company has an urgent requirement for an experienced permanent Scheduler/Planner. Due to the nature of the role, you must have previous experience within a similar company. Reporting to the Repairs Manager, your duties will be: Monitoring the active dashboard and interactive planner at all times Scheduling all work onto PDA's using the correct job lengths and within specified timescales Scheduling work to contractors Logging and following up Emergency call out orders Rescheduling of follow-on orders and updating the clients Monitoring/acknowledging reschedule rejected works from subcontractors Applying for work extensions Updating system with relevant notes Monitoring orders to ensure completion with specified targets Dealing with all telephone planning enquiries Supporting contract and admin staff The ideal candidate must have previous experience as a Planner/Work Scheduler in a fast paced office environment ideally within the Contractor/Housing Sector. Hours 8:00-17:00, Monday to Friday with 1 hour for lunch. Immediate start for the right person.

Fantastic opportunity for an experienced Repairs & Maintenance Planner / Scheduler to work with one of the UK's leading and highly reputable Housing association providers within their Repairs & Maintenance Division. Job description: Repairs & Maintenance Planner / Scheduler A brilliant (Remote) opportunity has arisen for an experienced Planner / Scheduler to join a reputable and well-established Housing Association operating across the Lincolnshire region. This is a key role within the Property Care team, ideal for someone who thrives in a fast-paced environment and has experience coordinating housing repairs, emergency works, and reactive maintenance. As a Repairs & Maintenance Planner / Scheduler, you will be at the heart of day-to-day operations, ensuring customers receive a smooth, reliable, and high-quality repairs service. You'll be responsible for real-time job scheduling, managing emergency and urgent callouts (including fires and floods), and matching the right Multi-Skilled Trades Operative or subcontractor to each job. Start date: Accepting Candidates who can start immediately. Hours: 37 hours per week. Location: Accepting Remote workers looking after the Lincolnshire area. Duration: 3 months - possibly longer Pay rate: 18 per hour. Requirements: Proven experience as a Planner or Scheduler within housing repairs, property maintenance, facilities, or construction Experience handling reactive repairs and emergency scheduling Confident using scheduling or workforce management systems (e.g. DRS, Open Housing) Strong organisational skills with the ability to manage multiple and changing priorities Excellent communication and customer service skills Proactive, adaptable, and solution-focused Interested in working with one of the UK's leading housing providers? Contact James Dolan on (phone number removed) or email INDPS

Fantastic opportunity for an experienced Repairs & Maintenance Planner / Scheduler to work with one of the UK's leading and highly reputable Housing association providers within their Repairs & Maintenance Division. Job description: Repairs & Maintenance Planner / Scheduler A brilliant opportunity has arisen for an experienced Planner / Scheduler to join a reputable and well-established Housing Association operating across the Worcestershire region. This is a key role within the Property Care team, ideal for someone who thrives in a fast-paced environment and has experience coordinating housing repairs, emergency works, and reactive maintenance. As a Repairs & Maintenance Planner / Scheduler, you will be at the heart of day-to-day operations, ensuring customers receive a smooth, reliable, and high-quality repairs service. You'll be responsible for real-time job scheduling, managing emergency and urgent callouts (including fires and floods), and matching the right Multi-Skilled Trades Operative or subcontractor to each job. Start date: Accepting Candidates who can start immediately. Hours: 37 hours per week. Location: Worcester and surrounding areas. Duration: 3 months - possibly longer Pay rate: 18 per hour. Requirements: Proven experience as a Planner or Scheduler within housing repairs, property maintenance, facilities, or construction Experience handling reactive repairs and emergency scheduling Confident using scheduling or workforce management systems (e.g. DRS, Open Housing) Strong organisational skills with the ability to manage multiple and changing priorities Excellent communication and customer service skills Proactive, adaptable, and solution-focused Interested in working with one of the UK's leading housing providers? Contact James Dolan on (phone number removed) or email INDPS

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Basildon 27,500 Are you an experienced Repairs Planner? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Basildon. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or for more information, call Meg on (phone number removed)!

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, Permanent position Based in South London Salary: £25-30k Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers / Customer Service Advisors to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in South London. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, Permanent position Based in South London Salary: £25-30k Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers / Customer Service Advisors to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in South London. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, Permanent position Based in Leeds Salary: £19K-£22K Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in Leeds. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Temp - Perm Based in Birmingham £22,000 per annum Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners/ Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, temp - perm position. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on Hunt Group system Managing operatives diaries Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, Permanent position Based in Leeds Salary: £19K-£22K Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in Leeds. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Temp - Perm Based in Birmingham £22,000 per annum Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners/ Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, temp - perm position. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on Hunt Group system Managing operatives diaries Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Temp - Perm Based in Birmingham £22,000 per annum Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners/ Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, temp - perm position. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on Hunt Group system Managing operatives diaries Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Howells is acting as an Employment Business in relation to this vacancy

Customer Services Advisor - Repairs & Maintenance £20,000 - £22,000 per annum Immediate start - perm role Based in Enfield Are you an experienced Customer Service advisor / call centre operative? Do you have impeccable Customer Service skills along with the drive and determination to further your career in an exciting new position? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive CSA/ Repairs Call Centre Operatives to join their team in North London, working on repairs and maintenance within social housing, commercial and residential properties. These are full time permanent positions. The roles are based in Enfield. For this role, you must have experience as a CSA / Call Centre Operative working on a Social Housing contract, either for a main contractor or RSL, along with excellent time management and communication skills. You will also ideally have experience of using Impact Response repairs and maintenance software. Planner / Scheduler and CSA Responsibilities: Managing calls Managing operatives diaries Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies such as skip hire and kitchen deliveries etc. Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesPlanner / Scheduler Salary and Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time position - 40 hour working week, Monday to Friday 8am - 6pm. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Contracts are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Contracts acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

My client a leading DLO are currently seeking 2x planners to join their books on a temp basis. This will be working in the social housing reactive maintenance sector. Duties will include: * Raising repairs * Prioritise repairs by urgency, trade, and location to ensure the most efficient use of resources. . Manage operative diaries * Follow up with operatives and manage allocation of workload . * To liaise with tenants, client and operatives ensuring they are fully informed of any operational changes to complete the requested repair * Ensure that all repair activity information is fully entered onto system in a timely and accurate manner * To provide administrative support for the service as required. Ability to manage customer service complaints and resolve to a satisfactory resolution Requirements: Planner experience Social housing experience UK Driving licence Own Car * Contact: Tom Querry

Repairs Planner - Social Housing Repairs & Maintenance £22-£25k Depending on Experience Based in Folkestone Are you an experienced Planner and Customer Service Provider? Do you have impeccable Customer Service skills along with the drive and determination to further your career in an exciting new position? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced, and proactive Service Planner/Scheduler to join their team in Folkestone, working on repairs and maintenance within social housing. This is a full time, permanent position. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also ideally have experience of using Impact Response repairs and maintenance software. Planner / Scheduler and CSA Responsibilities: Managing calls on Hunt Group system Managing operatives diaries Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies such as skip hire and kitchen deliveries etc. Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesPlanner / Scheduler Salary and Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time position - 40 hour working week, Monday to Friday for which you will receive a highly competitive salary of £22-£25k depending on experience. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Senior Scheduler/Planner We are currently working with a construction and drainage contractor who have a permanent opportunity for a Senior Scheduler to work in their busy head office in Warrington. This company prides themselves on giving the very best customer care possible to their client base and supply chain. Clients that they currently work with are in both the private sector and public sector. This role will involve proactively working with Operatives and managing the Operatives diaries to ensure that work is being carried out and customer satisfaction ratings remain high. You will be taking calls from customers and liaising with Operatives to ensure that work is being carried out to the highest standard and jobs are completed. Your skills and experience required: It will be essential to have worked in the construction or drainage sector previously and worked in a fast paced environment. You will be booking in jobs for operatives and managing any complaints or concerns from clients. You'll need to demonstrable experience of interpreting and prioritising complaints and request for repair data as well as efficiently and effectively distributing the workload to Operatives working across the local area via a computer and scheduling system that uses PDAs. You'll also see the process for booking in jobs for Operatives right through to job completion and report on relevant statistics, supporting the customer service manager in maintaining fast and efficient response times. Experience in roles such as Repairs Co-ordinator, Works Scheduler or Service Desk Administrator is ideal for this position. This is a permanent opportunity £30k+. If you are interested in hearing more about this role, please email an updated cv application to (url removed)