8 jobs found

Head of Property Services Location: Leeds - LATCH offices with regular attendance across our property portfolio Salary: £54k to £57k per annum dependent on skills and experience Hours: 37 hours per week Contract: Permanent, Full-time Interview Date 11th November LATCH is looking for an experienced Head of Property Services to take overall responsibility for the management, safety, compliance and long-term condition of our property portfolio. We provide homes and support to people in Leeds and currently manage approximately 108 properties. This is a key senior leadership role with responsibility for ensuring our homes are safe, compliant, well maintained and effectively managed, while supporting LATCH's wider social purpose. Reporting directly to the Chief Executive Officer, you will lead our Property Services function and provide oversight across property compliance, repairs and maintenance, voids and lettings, refurbishment and development, planned maintenance, asset management, contractors and property-related health and safety. You will also play an active role within LATCH's senior management arrangements, contributing to organisational planning, budgets, risk management and future development. Duties but not limited to:- You will: Lead and manage the Property Services function, establishing clear priorities, responsibilities and service standards Maintain oversight of statutory and regulatory property compliance, including gas, electrical, fire, asbestos, legionella and EPC requirements Oversee responsive repairs, planned maintenance and property condition across the portfolio Ensure effective arrangements are in place to identify and address property hazards, including damp and mould Manage the performance of the voids service, helping properties move efficiently from vacancy through works to reletting Oversee property refurbishment and development projects Contribute to the assessment and acquisition of new properties Develop planned maintenance and longer-term property investment priorities Appoint, manage and monitor contractors, ensuring quality, safety and value for money Act as the senior operational lead for property-related health and safety Develop and monitor the Property Services budget and control expenditure Develop meaningful KPIs and use property, compliance and financial information to improve performance Provide clear property-related advice, information and assurance to the Chief Executive and Board Skills and Experience We're looking for an experienced property professional who can combine strong operational knowledge with effective leadership and management. You will need: Significant experience of managing a property, housing, maintenance, asset management or comparable property-related service Experience of managing staff and coordinating a multi-disciplinary operational team Good knowledge of residential property compliance and health and safety requirements Experience overseeing repairs, maintenance and property works Experience appointing and managing contractors, including performance, quality and value for money Experience managing budgets and monitoring expenditure Experience using performance, property and financial information to manage services and support decision-making A good understanding of risk management, assurance and accountability within a property service Strong leadership, communication and decision-making skills The ability to maintain strategic and operational oversight without needing to become involved in every aspect of day-to-day delivery Good IT skills, including Microsoft 365 and the ability to work with property and performance-management systems Experience within social housing, supported housing or another residential property environment would be particularly valuable, although it is not essential. Experience of property refurbishment, acquisitions, planned maintenance or asset management would also be an advantage. A relevant professional, technical or management qualification in housing, property, building, construction, facilities management, health and safety or a related discipline would be desirable. About LATCH? This is an opportunity to take ownership of an important service within an organisation with a strong social purpose. You'll have the scope to shape how Property Services operates, strengthen systems and standards, support and develop the team and influence future investment across the portfolio. You'll work closely with our Chief Executive, colleagues and Board, combining day-to-day leadership with the opportunity to contribute to the wider direction and development of LATCH. If you have the property expertise, leadership experience and commitment to help us provide safe, well-maintained homes, we'd be pleased to hear from you. Apply now with your CV and details of your relevant experience. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Our maintenance client provides maintenance and repair services to residential properties across the Southampton, Eastleigh and Romsey regions. The workstreams include responsive repairs, planned works, damp and mould cases, disrepair cases and remedial works. They are seeking a conscientious, enthusiastic, and experienced Voids Manager who has a positive, solutions-focused approach having a proven strong background in housing maintenance and repairs. Key Responsibilities: Manage Void Turnarounds: Oversee the end-to-end process of empty properties from check-out to re-letting, hitting strict key performance indicators (KPIs) and turnaround time targets. Team Leadership: Lead, support, and mentor a team of void coordinators, surveyors, or maintenance staff to deliver a customer-focused service. Quality & Safety Assurance: Ensure all refurbishment and repair works comply with health and safety legislation, including building regulations and asbestos management protocols. Contractor & Budget Management: Prepare repair estimates, value work-in-progress, negotiate variations, and manage contractor performance and budgets. Stakeholder Collaboration: Work closely with lettings, housing officers, and contractors to minimize empty property loss and resolve any repair or service delivery complaints. Knowledge: Technical Knowledge: Strong understanding of building maintenance, property surveying, schedule of rates, and statutory compliance (e.g., gas, electric, asbestos safety). Leadership Skills: Demonstrated ability to lead and motivate a operational team in a fast-paced environment. Commercial Acumen: Experience managing budgets, pricing works, and holding contractors to account. Communication: Excellent problem-solving, negotiation, and IT/housing management system skills. Experience 2+ years experience supervising housing maintenance repairs, planned works or project works (Essential) 3+ years line-management experience (Essential) 5+ years relevant trade or housing maintenance experience (Desirable) On offer: A desireable salary package including a company vehicle, fuel card and discretinary bonus scheme.

Position: Void Supervisor Location: West London Contract: Temp We are currently looking for a Voids Supervisor to join our client, a housing association based in West London. Role Overview: To manage and coordinate void property works within the patch, ensuring that empty properties are turned around quickly, safely, and to a high standard in preparation for new tenancies. The Voids Supervisor plays a key role in reducing re-let times and maintaining property standards across the housing stock. Responsibilities: Coordinate and supervise all void works, ensuring that properties are made ready for re-letting within target timescales and budget. Conduct pre-void and post-void inspections to determine the scope of work required. Ensure that all health and safety, compliance, and quality standards are met. Allocate jobs to in-house teams or external contractors, monitor performance, and ensure adherence to service level agreements. Carry out inspections during and after works to ensure quality and specification standards are achieved. Ensure all void works comply with health and safety regulations, including asbestos awareness and risk assessments. Liaise with tenants, housing officers, lettings teams, and contractors to coordinate smooth handovers and effective communication. Identify opportunities to improve processes, reduce costs, and improve turnaround times without compromising quality. You Will Need: Experience in supervising or managing void or repairs work in a social housing or property maintenance environment. Valid UK driving licence. Good knowledge of building maintenance and relevant trades. Understanding of health and safety, building regulations, and compliance standards. Strong organisation, communication, and IT skills. Ability to manage multiple projects and meet deadlines under pressure. To Apply Click apply now to submit you application for this role

Tenancy Services Officer Based in South East London Permanent 40,000 per annum To deliver excellent customer service, ensuring all interactions with residents are proactive, positive, respectful and non-judgemental. To prioritise face-to-face and telephone engagement wherever possible. To develop and maintain positive partnerships with internal teams and external partners and stakeholders to support tenancy sustainment, community development and the delivery of high-quality housing services. To monitor and achieve key performance indicators (KPIs), maintain accurate records and provide performance information relating to tenancy management, including rent arrears, voids and allocations, anti-social behaviour and other services as required. To ensure empty properties are re-let within agreed target timescales, ensuring applicants are appropriately assessed and that lettings are suitable and sustainable. To process all tenancy changes, including successions, assignments, mutual exchanges, household changes, abandoned properties and tenancy terminations. To maximise rental income and minimise rent arrears through a proactive and holistic approach to tenancy management. To work collaboratively with the Income Team, ensuring relevant policies and procedures are followed. To undertake home visits and attend court proceedings as required. To investigate breaches of tenancy and take appropriate and proportionate action, including issuing warnings and notices, making legal referrals and attending court proceedings where necessary. To provide holistic support, advice and guidance to residents with complex housing support needs or who may be vulnerable. To promote tenancy sustainment, social and financial inclusion, and access to appropriate support to address unmet health and wellbeing needs. To manage and resolve anti-social behaviour affecting residents, focusing on addressing behaviours, managing expectations and achieving sustainable outcomes. To work collaboratively with relevant agencies to investigate incidents and develop tailored solutions. To present cases to the relevant manager for consideration of legal action and attend court as required. To identify, record, report and respond appropriately to safeguarding concerns involving adults or children, following organisational safeguarding policies and procedures and working with relevant agencies. To implement and maintain a programme of tenancy audit visits, ensuring information collected is accurate, records are updated on relevant systems and any follow-up actions are completed. To work collaboratively with the Property Services Team to ensure residents live in safe, secure and compliant homes and receive a high-quality repairs and maintenance service. To work alongside the Resident Satisfaction and Engagement Officer to inspect estates and communal areas, identifying and addressing fly-tipping, environmental nuisance, abandoned vehicles, unauthorised alterations and other neighbourhood management concerns. To encourage and facilitate resident engagement and involvement, ensuring residents have opportunities to influence service delivery, contribute to decision-making and scrutinise service performance. To work with colleagues and contractors to ensure compliance with organisational health and safety policies and procedures. To take a proactive role in investigating, responding to and resolving complaints, ensuring residents are kept informed and that learning from complaints is used to improve service delivery.

We are currently recruiting for an experienced Lettings Officer to support a service responsible for managing and maximising lettings across a large portfolio of garages, parking schemes and other non-residential properties. The successful candidate will focus on reducing void periods, managing waiting lists, maximising rental income and ensuring properties are allocated and maintained in accordance with relevant policies and procedures. The Role Manage the letting and allocation of garages, parking spaces, barrow stores and other non-residential properties across a portfolio of over 7,000 units. Maintain and manage waiting lists, assess applications and allocate properties in accordance with lettings policies and procedures. Minimise void periods through proactive lettings, pre-allocation arrangements and effective coordination of repairs. Carry out property inspections to identify repairs, disrepair, antisocial behaviour and other issues affecting lettings. Liaise with repairs teams, contractors and other internal services to ensure properties are maintained and available for letting. Manage new licence agreements, sign-ups, documentation checks and initial payments, ensuring accurate charges are applied. Investigate breaches of licence agreements, undertake compliance inspections and support enforcement or legal action where required. Provide advice to applicants and existing licensees regarding licence conditions, service charges, payments and arrears. Promote available garages and parking schemes to maximise occupancy and reduce rental income losses. Key Requirements Previous experience as a Lettings Officer, Garage Lettings Officer or in a similar housing or property management role. Experience of letting non-residential properties, including garages, barrow stores or parking schemes. Knowledge of licence agreements and relevant legal processes relating to the commencement, management and termination of licences. Experience managing waiting lists, property allocations, voids and lettings processes. Understanding of rental income, service charges, payment arrangements and the financial impact of void properties. Experience carrying out property inspections and coordinating repairs or maintenance. Previous experience in a customer-facing social housing or commercial property management environment. Ability to manage a portfolio independently and ensure compliance with relevant policies and procedures. What You Need to Do Now If you are interested in this Lettings Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Lettings Officers, Housing Officers, Garage Services Officers and Property Management Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing lettings and property management professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Job Title: Property Advisor Location: Ealing, W5 2HL - Full time office based - Includes travel around borough Hourly rate 22.02 PAYE / 28.71 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We are seeking an experienced Property Advisor to support the successful turnaround and letting of void properties across Ealing. This is a field-based role requiring regular travel between properties, so a car user is preferred . About the Role You will play a key role in preparing void properties for re-let, working closely with Housing, Allocations and Repairs teams to ensure homes are let quickly and efficiently. You will be responsible for conducting property viewings, completing tenancy sign-ups and providing excellent customer service to prospective tenants. Key Responsibilities Arrange and conduct viewings of void properties. Complete tenancy sign-ups in line with council procedures. Promote available properties and support applicants through the lettings process. Liaise with Allocations, Housing Officers, Surveyors and contractors to progress voids. Maintain accurate property and tenancy records using housing management systems. Manage property keys and access arrangements. Support vulnerable residents and liaise with relevant agencies where required. Ensure properties meet lettable standards and all compliance requirements. Essential Requirements Previous experience carrying out viewings and sign-ups of void properties within a housing association, local authority or social housing environment. Strong understanding of the voids and lettings process. Excellent customer service and communication skills. Ability to work independently and manage a busy workload. Good IT skills, including Microsoft Office and housing management systems. Experience maintaining accurate records and meeting performance targets. Desirable Requirements Knowledge of social housing legislation and tenancy management. Experience working with vulnerable residents. Housing qualification (CIH, HNC/HND Housing or equivalent). Additional Information A car user is preferred due to the requirement to travel regularly between properties across Ealing. Full UK driving licence desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Supervisor (Projects - Complex, Disrepair, Voids) South London £50,077 - £52,712 Are you a highly skilled and experienced tradesperson looking to take the next step in your career? Do you have a passion for leadership and a track record of excellence in your trade? If so, we have an exciting opportunity for you! Position Overview: We are seeking a skilled tradesperson to join our team as a Supervisor. In this role, you will step into a leadership position where you can utilise your expertise to oversee and guide a team of dedicated tradespeople. This is a fantastic opportunity to develop your leadership skills. Because our customers are at the centre of everything we do, you should be people-centric and be able to demonstrate the ability to lead your team to deliver right first-time repairs with excellent customer service, liaising with our dedicated planning and customer service staff as well as maintaining relationships with surveying staff and repairs officers to help us all remain compliant. What you'll need to succeed: A trade/construction qualification and a good knowledge of repairs and maintenance in a social housing environment, to deliver a quality repairs service in a partnership working environment. Experience in complex, voids, disrepair works. A passion for delivering right first-time repairs. A flexible approach to work patterns & workloads Patience: The ability to remain composed and patient during challenging situations Experience in using multiple business IT applications databases, Microsoft office. Commercial awareness to deliver value for money business solutions. A team working approach in a diverse and complex environment Key Responsibilities: Lead, mentor, and supervise a team of tradespeople, ensuring quality workmanship and productivity. Collaborate with supervisors & managers to plan and deliver effective repairs. Experience and ability to manage Health and Safety in a social housing repairs environment. High level of technical knowledge and diagnosis skills in a housing maintenance environment Able to manage problems and identify solutions. Ensure repairs are completed on time and within Key performance indicators. Handle administrative tasks related to the team, Able to stay calm under pressure Able to plan work for multiple trade operative's minimising down time Experience in complaints and collating information from all stake holders, to include CRM management Qualifications: Proven experience as a qualified/skilled tradesperson in e.g., carpentry, plumbing, gen-building, roofing, etc. SMSTS, Desirable not essential Driving Licence What you need to do now We encourage you to apply for this exciting opportunity, take a look at the attached Job Description for more details and if it's the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV, and give a short statement (max 250 words) that demonstrate why you believe you are the right candidate for the role. To meet our commitment to providing safe, high quality services to our customers, this role requires a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. The Role We re looking for a proactive and organised Voids Supervisor to cover Essex. The role is to oversee the day-to-day delivery of our voids programme. You ll manage subcontractors on site, ensuring repairs and improvements are completed efficiently, safely and to a high-quality standard, in line with client expectations and contract KPIs. You ll be the key link between operatives, admin teams, client representatives and housing officers coordinating works, carrying out inspections, and resolving issues to keep the programme running smoothly. Key Responsibilities Oversee the daily delivery of voids works, ensuring operatives work productively and to required specifications. Carry out pre- and post-inspections, scope void properties, and raise accurate orders for approval. Coordinate subcontractors and suppliers, ensuring all works are delivered to quality, time and compliance standards. Liaise closely with housing officers, client teams and residents to resolve queries professionally and promptly. Monitor progress on site, ensuring all works meet contract KPIs and client expectations. Complete and review paperwork, including risk assessments, method statements, tool-box talks and compliance documentation. Support safe working practices through regular site checks, scaffold and work-in-progress inspections, and adherence to H&S requirements. Assist with scheduling and planning appointments in collaboration with supervisors, planners and admin teams. Mentor apprentices and support colleagues, encouraging a positive team culture and continuous improvement. Maintain site standards ensuring all working areas are tidy, safe and compliant. Prepare reports and documentation in line with company procedures, meeting required deadlines. About You You re a confident people manager with strong trade knowledge and experience supervising maintenance or voids works. You can spot issues quickly, make sound decisions, and keep multiple jobs moving at pace while maintaining high standards. You communicate clearly, care about resident experience, and take pride in delivering safe, compliant, high-quality homes. Requirements Previous experience supervising operatives on a maintenance or voids contract. Strong trade background and understanding of repairs and refurbishment processes. Good working knowledge of Schedule of Rates (SOR). CSCS card and a full UK driving licence. IT literate with the ability to complete reports, inspections and digital records. Clear communication skills, with the ability to manage performance and build positive working relationships. Strong problem-solving ability, attention to detail, and the confidence to prioritise under pressure. Clean DBS (or able to obtain one). Benefits Up to £45,000 based upon experience Company Van + Fuel Card 25 days annual leave + bank holidays Long-service awards at key milestones Perkbox discounts on cinema, coffee, travel, wellbeing and more 1 paid volunteer day per year Ongoing training, development and progression opportunities Axis promotes from within Supportive, inclusive and team-focused culture Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.