Repairs Manager Location: East London / Essex Contract: Permanent, full-time Salary: £58,000 - £67,000 per annum, depending on experience The Role An established housing provider is seeking an experienced Repairs Manager to lead responsive repairs across East London and Essex. You will manage supervisors and frontline teams, oversee direct labour operations and contractors, drive productivity and KPIs, improve resident satisfaction, and ensure financial and health and safety compliance. About You You will have: Experience leading large maintenance teams and managing responsive repairs. Strong knowledge of direct labour operations and contractor management. A track record of improving customer satisfaction and performance against KPIs. Knowledge of health and safety legislation and maintenance compliance. Strong commercial awareness, financial skills and stakeholder management abilities. The organisation offer an industry-leading benefits package including a generous pension, 28 annual leave plus bank holidays, health cash plan and life assurance, in addition to a genuine investment in your ongoing learning and development within the organisation. If you are an experienced Repairs Manager with proven experience of overseeing large, dispersed DLOs and are looking to work for a well-renowned housing provider, we d love to hear from you. Apply today or contact Elise at Build Recruitment for more information.
20/10/2026
Full time
Repairs Manager Location: East London / Essex Contract: Permanent, full-time Salary: £58,000 - £67,000 per annum, depending on experience The Role An established housing provider is seeking an experienced Repairs Manager to lead responsive repairs across East London and Essex. You will manage supervisors and frontline teams, oversee direct labour operations and contractors, drive productivity and KPIs, improve resident satisfaction, and ensure financial and health and safety compliance. About You You will have: Experience leading large maintenance teams and managing responsive repairs. Strong knowledge of direct labour operations and contractor management. A track record of improving customer satisfaction and performance against KPIs. Knowledge of health and safety legislation and maintenance compliance. Strong commercial awareness, financial skills and stakeholder management abilities. The organisation offer an industry-leading benefits package including a generous pension, 28 annual leave plus bank holidays, health cash plan and life assurance, in addition to a genuine investment in your ongoing learning and development within the organisation. If you are an experienced Repairs Manager with proven experience of overseeing large, dispersed DLOs and are looking to work for a well-renowned housing provider, we d love to hear from you. Apply today or contact Elise at Build Recruitment for more information.
Repairs Manager 3 months+ Competitive Manchester / Hybrid Hamilton Woods Associates have been engaged to recruit to a Repairs Manager on an exclusive basis to join a social housing provider to lead their void team on an initial temporary basis. There is scope for the role to become permanent. A minimum of one day a week will be required in their offices. Duties of the Repairs Manager include: Providing operational leadership to a team of x12 Trades Operatives, ensuring the delivery of an efficient voids service Leading on system, data and process improvements Driving the achievement of all repairs KPIs, implementing targeted interventions where required Overseeing the leadership of trade operatives, subcontractors and associated resources Ensuring safe, efficient and value for money service delivery Acting as the escalation point for complex repairs and customer complaints, ensuring thorough investigation and resolution Requirements of the Repairs Manager include: Previous experience leading an efficient repairs service Track record of leading and managing teams within a similar environment Experience of budget management To be considered for this exciting role, please contact Bethan Hall- Director at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful
19/10/2026
Contract
Repairs Manager 3 months+ Competitive Manchester / Hybrid Hamilton Woods Associates have been engaged to recruit to a Repairs Manager on an exclusive basis to join a social housing provider to lead their void team on an initial temporary basis. There is scope for the role to become permanent. A minimum of one day a week will be required in their offices. Duties of the Repairs Manager include: Providing operational leadership to a team of x12 Trades Operatives, ensuring the delivery of an efficient voids service Leading on system, data and process improvements Driving the achievement of all repairs KPIs, implementing targeted interventions where required Overseeing the leadership of trade operatives, subcontractors and associated resources Ensuring safe, efficient and value for money service delivery Acting as the escalation point for complex repairs and customer complaints, ensuring thorough investigation and resolution Requirements of the Repairs Manager include: Previous experience leading an efficient repairs service Track record of leading and managing teams within a similar environment Experience of budget management To be considered for this exciting role, please contact Bethan Hall- Director at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful
Job Title: Repairs Manager - Permanent Location: Bedfordshire (Hybrid - office attendance no less than once per month) Salary: 52,413 - 56,675 per annum pro rata + 5,500 market supplement per annum pro rata Hours: 37 hours per week Contract Type: Permanent About the Role: We are seeking an experienced, proactive Repairs Manager to lead the delivery of all responsive maintenance activity across a housing portfolio. This is a key leadership role responsible for ensuring that all buildings are safe, legally compliant, and maintained to consistently high standards. You will oversee day-to-day repairs, contractor performance, and procurement activity, ensuring value for money and excellent outcomes for residents. Working closely with internal teams, external contractors, and partner agencies, you will play a central role in maintaining high levels of tenant satisfaction, prompt repairs delivery, and the effective management of communal areas, building services, and landlord responsibilities. Key Responsibilities: Lead the delivery of responsive maintenance services across the housing portfolio. Ensure full compliance with statutory, regulatory, and health & safety requirements (including fire safety, gas, electrical, legionella, and building compliance). Monitor and manage repairs timescales, KPIs, contractor SLAs, and performance. Manage departmental budgets, ensuring sound financial control and value for money. Oversee procurement activity, contract mobilisation, and ongoing supplier management. Ensure communal areas and shared services are maintained to high, safe standards. Put resident satisfaction at the heart of service delivery, resolving issues promptly and effectively. About You: Strong leadership and team-management skills, with the ability to drive performance. Excellent organisational, analytical, and problem-solving abilities. In-depth understanding of statutory compliance, landlord obligations, and building safety regulations. Experience in block management, residential property management, or social/temporary accommodation management. Proven ability to manage contractors, SLAs, procurement processes, and performance monitoring. Strong budget management skills and experience reporting on cost control and expenditure. Confidence working with housing management, compliance, or FM systems. Relevant qualification in facilities management, property services, or building maintenance (desirable but not essential if backed by strong experience). Essential Requirements: A proven background in a management position responsible for housing repairs and maintenance services. Extensive understanding of Schedules of Rates, British Standards, and the Health and Safety at Work Act (1974). Strong people management, ability to produce technical feasibility studies, and IT literacy. Ability to coach and develop staff while managing multi-disciplinary projects. A full valid driving licence and the willingness to attend onsite meetings. If this role aligns with your experience, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.
13/10/2026
Full time
Job Title: Repairs Manager - Permanent Location: Bedfordshire (Hybrid - office attendance no less than once per month) Salary: 52,413 - 56,675 per annum pro rata + 5,500 market supplement per annum pro rata Hours: 37 hours per week Contract Type: Permanent About the Role: We are seeking an experienced, proactive Repairs Manager to lead the delivery of all responsive maintenance activity across a housing portfolio. This is a key leadership role responsible for ensuring that all buildings are safe, legally compliant, and maintained to consistently high standards. You will oversee day-to-day repairs, contractor performance, and procurement activity, ensuring value for money and excellent outcomes for residents. Working closely with internal teams, external contractors, and partner agencies, you will play a central role in maintaining high levels of tenant satisfaction, prompt repairs delivery, and the effective management of communal areas, building services, and landlord responsibilities. Key Responsibilities: Lead the delivery of responsive maintenance services across the housing portfolio. Ensure full compliance with statutory, regulatory, and health & safety requirements (including fire safety, gas, electrical, legionella, and building compliance). Monitor and manage repairs timescales, KPIs, contractor SLAs, and performance. Manage departmental budgets, ensuring sound financial control and value for money. Oversee procurement activity, contract mobilisation, and ongoing supplier management. Ensure communal areas and shared services are maintained to high, safe standards. Put resident satisfaction at the heart of service delivery, resolving issues promptly and effectively. About You: Strong leadership and team-management skills, with the ability to drive performance. Excellent organisational, analytical, and problem-solving abilities. In-depth understanding of statutory compliance, landlord obligations, and building safety regulations. Experience in block management, residential property management, or social/temporary accommodation management. Proven ability to manage contractors, SLAs, procurement processes, and performance monitoring. Strong budget management skills and experience reporting on cost control and expenditure. Confidence working with housing management, compliance, or FM systems. Relevant qualification in facilities management, property services, or building maintenance (desirable but not essential if backed by strong experience). Essential Requirements: A proven background in a management position responsible for housing repairs and maintenance services. Extensive understanding of Schedules of Rates, British Standards, and the Health and Safety at Work Act (1974). Strong people management, ability to produce technical feasibility studies, and IT literacy. Ability to coach and develop staff while managing multi-disciplinary projects. A full valid driving licence and the willingness to attend onsite meetings. If this role aligns with your experience, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.
James Andrew Recruitment Solutions (JAR Solutions)
We are currently working in partnership with a Housing Association based in the South West, who are recruiting for a Responsive Repairs Manager on a temporary three-to-six-month contract. This is a home based role. The position is due to start immediately, with the potential to go full time. The daily rate on offer is circa £400 per day (Umbrella) We're looking for someone with a strong background in social housing repairs, property services, maintenance operations, or asset management , who is confident managing stakeholders, contractors, and customer-focused services. Duties will include (but are not limited to): Managing responsive repairs services across a housing portfolio Overseeing complex damp and mould cases Handling and resolving customer complaints and escalations Driving contractor performance and service delivery Chasing outstanding repairs and reducing backlogs Conducting site visits and supporting operational teams on the ground Experience required: Proven experience managing responsive repairs services within a social housing or local authority environment Strong knowledge of damp and mould management, including case resolution, contractor oversight, and resident engagement Experience handling customer complaints, escalated cases, and disrepair matters, ensuring effective and timely resolutions Demonstrable track record of managing in-house teams, contractors, and supply chain partners to achieve performance targets Experience monitoring and improving repair KPIs, reducing backlogs, and driving service improvements Skills, knowledge and expertise required: Strong experience managing responsive repairs and maintenance services within a social housing environment Proven track record of handling damp & mould cases, customer complaints, and service escalations Experience managing contractors, in-house repairs teams, and performance against KPIs Excellent stakeholder management skills with the ability to drive customer-focused service improvements and reduce repair backlogs Working hours: 35 hours per week Monday - Friday, 9am-5pm Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
05/10/2026
Full time
We are currently working in partnership with a Housing Association based in the South West, who are recruiting for a Responsive Repairs Manager on a temporary three-to-six-month contract. This is a home based role. The position is due to start immediately, with the potential to go full time. The daily rate on offer is circa £400 per day (Umbrella) We're looking for someone with a strong background in social housing repairs, property services, maintenance operations, or asset management , who is confident managing stakeholders, contractors, and customer-focused services. Duties will include (but are not limited to): Managing responsive repairs services across a housing portfolio Overseeing complex damp and mould cases Handling and resolving customer complaints and escalations Driving contractor performance and service delivery Chasing outstanding repairs and reducing backlogs Conducting site visits and supporting operational teams on the ground Experience required: Proven experience managing responsive repairs services within a social housing or local authority environment Strong knowledge of damp and mould management, including case resolution, contractor oversight, and resident engagement Experience handling customer complaints, escalated cases, and disrepair matters, ensuring effective and timely resolutions Demonstrable track record of managing in-house teams, contractors, and supply chain partners to achieve performance targets Experience monitoring and improving repair KPIs, reducing backlogs, and driving service improvements Skills, knowledge and expertise required: Strong experience managing responsive repairs and maintenance services within a social housing environment Proven track record of handling damp & mould cases, customer complaints, and service escalations Experience managing contractors, in-house repairs teams, and performance against KPIs Excellent stakeholder management skills with the ability to drive customer-focused service improvements and reduce repair backlogs Working hours: 35 hours per week Monday - Friday, 9am-5pm Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Maintenance Contract Manager (housing sector), N and E London, to £60k + car + package Salary: Circa £50,000-£60,000 plus vehicle/allowance and benefits We are recruiting for an experienced Contracts Manager to lead a responsive repairs, maintenance and voids contract across North and East London. This is a key client-facing role within the social housing sector, managing day-to-day service delivery for a busy resident-led repairs operation. The successful candidate will take ownership of operational performance, resident satisfaction, health and safety, quality, commercial control and KPI delivery. You will lead a multi-trade team and support functions to ensure repairs and void works are completed safely, efficiently and right first time. Social housing sector experience is essential. Candidates must have a strong background managing responsive repairs, voids, maintenance or property services within a housing association, local authority or closely related social housing environment. Key responsibilities include: Managing day-to-day delivery of responsive repairs, maintenance and void works across North and East London. Leading operatives, schedulers and support staff to deliver a high-quality resident experience. Driving performance against KPIs including appointments kept, right-first-time repairs, satisfaction and void turnaround. Managing client relationships, escalations, complaints and service improvement activity. Overseeing budgets, productivity, subcontractors, health and safety, quality and compliance. About you: Proven contracts management experience in social housing repairs, voids or property maintenance. Strong understanding of resident-focused service delivery, complaints, safeguarding and housing compliance. Confident leading multi-trade teams and managing performance in a demanding operational environment. Commercially aware, organised and comfortable using systems and MI to improve service delivery. Full UK driving licence and flexibility to work across North and East London. This is an excellent opportunity for a hands-on contracts leader who understands the pace, expectations and resident focus of social housing repairs and wants to make a visible impact on service delivery across North and East London.
20/10/2026
Full time
Maintenance Contract Manager (housing sector), N and E London, to £60k + car + package Salary: Circa £50,000-£60,000 plus vehicle/allowance and benefits We are recruiting for an experienced Contracts Manager to lead a responsive repairs, maintenance and voids contract across North and East London. This is a key client-facing role within the social housing sector, managing day-to-day service delivery for a busy resident-led repairs operation. The successful candidate will take ownership of operational performance, resident satisfaction, health and safety, quality, commercial control and KPI delivery. You will lead a multi-trade team and support functions to ensure repairs and void works are completed safely, efficiently and right first time. Social housing sector experience is essential. Candidates must have a strong background managing responsive repairs, voids, maintenance or property services within a housing association, local authority or closely related social housing environment. Key responsibilities include: Managing day-to-day delivery of responsive repairs, maintenance and void works across North and East London. Leading operatives, schedulers and support staff to deliver a high-quality resident experience. Driving performance against KPIs including appointments kept, right-first-time repairs, satisfaction and void turnaround. Managing client relationships, escalations, complaints and service improvement activity. Overseeing budgets, productivity, subcontractors, health and safety, quality and compliance. About you: Proven contracts management experience in social housing repairs, voids or property maintenance. Strong understanding of resident-focused service delivery, complaints, safeguarding and housing compliance. Confident leading multi-trade teams and managing performance in a demanding operational environment. Commercially aware, organised and comfortable using systems and MI to improve service delivery. Full UK driving licence and flexibility to work across North and East London. This is an excellent opportunity for a hands-on contracts leader who understands the pace, expectations and resident focus of social housing repairs and wants to make a visible impact on service delivery across North and East London.
We're supporting a fantastic business in the property maintenance industry to recruit a Repairs & Voids Manager to lead and oversee a busy housing contract based in Nottingham This is a hands-on role for someone passionate about delivering high-quality services to residents and improving operational performance. About the Role You will lead a team of regional multi trade team including supervisors', to deliver repairs, voids, and planned / cyclical works. You'll ensure contracts, budgets, and service standards are met, and drive improvements in customer satisfaction, compliance, and value for money. Key Responsibilities • Lead and manage a regional multi trade team • Oversee responsive repairs and voids services, ensuring high standards and timeliness • Implement process improvements and continuous service enhancements • Ensure compliance with housing legislation, H&S regulations, and organisational policies About You • Significant experience managing property services in social housing • Expertise in responsive repairs, voids, and planned programmes • Strong leadership and team development skills • In-depth knowledge of housing, tenancy, leasehold, and H&S legislation • Experience delivering service improvements, budgets, and contract management
20/10/2026
Full time
We're supporting a fantastic business in the property maintenance industry to recruit a Repairs & Voids Manager to lead and oversee a busy housing contract based in Nottingham This is a hands-on role for someone passionate about delivering high-quality services to residents and improving operational performance. About the Role You will lead a team of regional multi trade team including supervisors', to deliver repairs, voids, and planned / cyclical works. You'll ensure contracts, budgets, and service standards are met, and drive improvements in customer satisfaction, compliance, and value for money. Key Responsibilities • Lead and manage a regional multi trade team • Oversee responsive repairs and voids services, ensuring high standards and timeliness • Implement process improvements and continuous service enhancements • Ensure compliance with housing legislation, H&S regulations, and organisational policies About You • Significant experience managing property services in social housing • Expertise in responsive repairs, voids, and planned programmes • Strong leadership and team development skills • In-depth knowledge of housing, tenancy, leasehold, and H&S legislation • Experience delivering service improvements, budgets, and contract management
As a leading Housing Association, SNG's purpose is simple - providing good, affordable homes: the foundation for a better life. We have a strong ambition to build 25,000 more homes over the next 10 years, with at least half being for social or affordable rent. It's a great time to join us as we invest in our existing customers' homes by applying our Homes and Place Standard to all our properties, whilst working in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day. We have an exciting new opportunity for a Maintenance Manager to join our Property Services Team in our modern Greenham, Thatcham Hub covering our Berkshire Locality. The role: Reporting into the Operations Manager, you'll deliver customer centric, high quality, value for money property maintenance and improvements to our customers homes through a team of circa 12+ in house trades and external contractors across your locality. You'll lead on operational delivery of property services workstreams both residential and non-residential portfolio focusing mainly on the Responsive Repairs Works services. As a manager, you'll role model and set direction within your team by being clear on expectations, giving clarity of requirement and supporting the team and individual performance through robust feedback. You'll also be responsible for: Delivering the right outcome for our customer in a safe and timely way through a team of trades operatives Maintaining high quality data within the property systems Setting and maintaining high levels of safe working practices in line with Health and Safety legislation and CDM Ensuring a detailed local knowledge of customer, asset and investment needs across your locality Engaging and working with residents and groups to develop co-created services To be successful in this role you will need: Experience of managing a direct labour workforce focused teams for the delivery of maintenance services Demonstratable knowledge of planning the delivery of workstreams in a customer focussed environment Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks to SNG Ability to operate with commercial acumen Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams Proficient use of Microsoft office suite with Intermediate or advanced Excel skills There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence.
20/10/2026
Full time
As a leading Housing Association, SNG's purpose is simple - providing good, affordable homes: the foundation for a better life. We have a strong ambition to build 25,000 more homes over the next 10 years, with at least half being for social or affordable rent. It's a great time to join us as we invest in our existing customers' homes by applying our Homes and Place Standard to all our properties, whilst working in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day. We have an exciting new opportunity for a Maintenance Manager to join our Property Services Team in our modern Greenham, Thatcham Hub covering our Berkshire Locality. The role: Reporting into the Operations Manager, you'll deliver customer centric, high quality, value for money property maintenance and improvements to our customers homes through a team of circa 12+ in house trades and external contractors across your locality. You'll lead on operational delivery of property services workstreams both residential and non-residential portfolio focusing mainly on the Responsive Repairs Works services. As a manager, you'll role model and set direction within your team by being clear on expectations, giving clarity of requirement and supporting the team and individual performance through robust feedback. You'll also be responsible for: Delivering the right outcome for our customer in a safe and timely way through a team of trades operatives Maintaining high quality data within the property systems Setting and maintaining high levels of safe working practices in line with Health and Safety legislation and CDM Ensuring a detailed local knowledge of customer, asset and investment needs across your locality Engaging and working with residents and groups to develop co-created services To be successful in this role you will need: Experience of managing a direct labour workforce focused teams for the delivery of maintenance services Demonstratable knowledge of planning the delivery of workstreams in a customer focussed environment Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks to SNG Ability to operate with commercial acumen Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams Proficient use of Microsoft office suite with Intermediate or advanced Excel skills There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence.
Fraser Edwards Recruitment is seeking an experienced and motivated Repairs & Maintenance Manager on behalf of its client to oversee operations across the Preston to Weeton area. This is an excellent opportunity for a hands-on manager with a background in social housing or property maintenance to lead a team delivering responsive repairs and voids maintenance. You will be responsible for driving operational performance, maintaining high standards of workmanship and ensuring works are completed safely, efficiently and within agreed budgets and timescales. The successful candidate will have strong technical knowledge, proven leadership skills and the ability to build effective relationships with operatives, subcontractors, clients and residents. Key Responsibilities Lead, supervise and motivate operatives and subcontractors delivering responsive repairs and voids maintenance. Oversee day-to-day operations, ensuring all works are completed on time, within budget and to the required standards. Monitor team productivity, performance and workmanship through regular site visits and inspections. Review completed works, job coding and variations to ensure accuracy and appropriate justification. Work closely with planners, administrators and client teams to maintain efficient workflows and accurate reporting. Ensure compliance with Health & Safety legislation, quality standards and relevant regulatory requirements. Deliver toolbox talks, review risk assessments and method statements (RAMS), and carry out site inspections to promote safe working practices. Support resource planning and coordinate out-of-hours services when required. Build and maintain strong working relationships with residents, clients, colleagues and subcontractors. Mentor apprentices, support staff development and promote continuous improvement across the team. About You Proven experience as a Repairs & Maintenance Manager, Site Manager, Repairs Supervisor or in a similar role within social housing or property maintenance. Strong technical knowledge across multiple building and maintenance trades. Good understanding of Health & Safety legislation, RAMS and compliance procedures. Experience managing teams, monitoring performance and improving productivity. Excellent communication, organisational and problem-solving skills. Confident using Microsoft Office and mobile work management systems. A full UK driving licence. A valid CSCS card and relevant supervisory safety qualifications, such as SSSTS, SMSTS or IOSH Managing Safely, are desirable. What We Offer Competitive salary of up to £47,000 per annum, depending on experience. Company van and fuel card for work purposes. 25 days' annual leave, plus bank holidays. Long-service awards recognising employee commitment. Access to Perkbox benefits, including discounts on coffee, cinema, travel and wellbeing. Ongoing training, professional development and career progression opportunities. How to Apply If you are an experienced repairs and maintenance professional looking for your next opportunity to lead a team and make a positive impact within social housing, Fraser Edwards Recruitment would love to hear from you. Apply today to find out more about this opportunity.
17/10/2026
Full time
Fraser Edwards Recruitment is seeking an experienced and motivated Repairs & Maintenance Manager on behalf of its client to oversee operations across the Preston to Weeton area. This is an excellent opportunity for a hands-on manager with a background in social housing or property maintenance to lead a team delivering responsive repairs and voids maintenance. You will be responsible for driving operational performance, maintaining high standards of workmanship and ensuring works are completed safely, efficiently and within agreed budgets and timescales. The successful candidate will have strong technical knowledge, proven leadership skills and the ability to build effective relationships with operatives, subcontractors, clients and residents. Key Responsibilities Lead, supervise and motivate operatives and subcontractors delivering responsive repairs and voids maintenance. Oversee day-to-day operations, ensuring all works are completed on time, within budget and to the required standards. Monitor team productivity, performance and workmanship through regular site visits and inspections. Review completed works, job coding and variations to ensure accuracy and appropriate justification. Work closely with planners, administrators and client teams to maintain efficient workflows and accurate reporting. Ensure compliance with Health & Safety legislation, quality standards and relevant regulatory requirements. Deliver toolbox talks, review risk assessments and method statements (RAMS), and carry out site inspections to promote safe working practices. Support resource planning and coordinate out-of-hours services when required. Build and maintain strong working relationships with residents, clients, colleagues and subcontractors. Mentor apprentices, support staff development and promote continuous improvement across the team. About You Proven experience as a Repairs & Maintenance Manager, Site Manager, Repairs Supervisor or in a similar role within social housing or property maintenance. Strong technical knowledge across multiple building and maintenance trades. Good understanding of Health & Safety legislation, RAMS and compliance procedures. Experience managing teams, monitoring performance and improving productivity. Excellent communication, organisational and problem-solving skills. Confident using Microsoft Office and mobile work management systems. A full UK driving licence. A valid CSCS card and relevant supervisory safety qualifications, such as SSSTS, SMSTS or IOSH Managing Safely, are desirable. What We Offer Competitive salary of up to £47,000 per annum, depending on experience. Company van and fuel card for work purposes. 25 days' annual leave, plus bank holidays. Long-service awards recognising employee commitment. Access to Perkbox benefits, including discounts on coffee, cinema, travel and wellbeing. Ongoing training, professional development and career progression opportunities. How to Apply If you are an experienced repairs and maintenance professional looking for your next opportunity to lead a team and make a positive impact within social housing, Fraser Edwards Recruitment would love to hear from you. Apply today to find out more about this opportunity.
JOB DESCRIPTION About the role Our Repairs and Maintenance team is looking for an experienced Service Manager to join the Guinness Property Team in Crewe. This is a permanent role, working 40 hours per week covering the hours between 8am - 7pm Monday - Friday plus Saturday morning. The later shift and Saturday morning working is delivered on a rota basis. We currently operate a hybrid working model that blends office, on-site and home working. The overall purpose of the role is to manage and support an area based operational team in the delivery of a quality Responsive Repairs service. What we are looking for You will not only have experience of managing, leading and developing operational teams, along with up-to-date knowledge of building construction, social housing repairs and safety legislation. You will also bring hands-on experience in a trade, supported by the relevant NVQ or City & Guilds qualifications. You will also be able to demonstrate these essential skills: Up to date knowledge of building construction, maintenance, repairs and safety legislation. Experience of leading, managing, developing and motivating teams. Up to date knowledge of housing sector best practice and relevant legislation. Knowledge and experience of sub-contractor management. Experience of successfully delivering an excellent customer focussed repair service. Experience of repairs management information systems. Excellent oral and written communications. Ability to manage and performance manage operational teams. Demonstrate the Guinness Behaviours. Desirable Skills: Experience of working as part of a management team delivering front line services. Excellent organisational and time management skills. Essential Qualifications: Relevant Technical qualification - trade NVQ level 3 or equivalent. NVQ III First Line Management. Desirable Qualifications: Site Management Safety (SMSTS). This position will require a basic DBS check, which will be paid for by The Guinness Partnership. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. TGPCVL
16/10/2026
Full time
JOB DESCRIPTION About the role Our Repairs and Maintenance team is looking for an experienced Service Manager to join the Guinness Property Team in Crewe. This is a permanent role, working 40 hours per week covering the hours between 8am - 7pm Monday - Friday plus Saturday morning. The later shift and Saturday morning working is delivered on a rota basis. We currently operate a hybrid working model that blends office, on-site and home working. The overall purpose of the role is to manage and support an area based operational team in the delivery of a quality Responsive Repairs service. What we are looking for You will not only have experience of managing, leading and developing operational teams, along with up-to-date knowledge of building construction, social housing repairs and safety legislation. You will also bring hands-on experience in a trade, supported by the relevant NVQ or City & Guilds qualifications. You will also be able to demonstrate these essential skills: Up to date knowledge of building construction, maintenance, repairs and safety legislation. Experience of leading, managing, developing and motivating teams. Up to date knowledge of housing sector best practice and relevant legislation. Knowledge and experience of sub-contractor management. Experience of successfully delivering an excellent customer focussed repair service. Experience of repairs management information systems. Excellent oral and written communications. Ability to manage and performance manage operational teams. Demonstrate the Guinness Behaviours. Desirable Skills: Experience of working as part of a management team delivering front line services. Excellent organisational and time management skills. Essential Qualifications: Relevant Technical qualification - trade NVQ level 3 or equivalent. NVQ III First Line Management. Desirable Qualifications: Site Management Safety (SMSTS). This position will require a basic DBS check, which will be paid for by The Guinness Partnership. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. TGPCVL
Repairs Support Manager Burton Upon Trent Up to 44,072 We have an exciting opportunity to lead and develop the Repairs Support Team, ensuring the efficient planning, scheduling, commercial administration and customer support functions that underpin the delivery of a high-performing responsive repairs and voids service. The postholder will be responsible for maximising workforce productivity through effective management of trade diaries, resource planning and scheduling processes across directly employed operatives and external contractors. The role will provide commercial assurance across all repairs activities, ensuring accurate job costing, robust financial controls and effective validation of subcontractor and materials expenditure. The postholder will provide oversight and support to the complaints and customer feedback function, ensuring complaints are investigated and managed within policy timescales, learning is embedded into service delivery and customer satisfaction is proactively improved through insight-led service enhancements. The role acts as a key link between operational delivery, commercial management and customer experience, providing assurance that repairs services are delivered efficiently, cost effectively and in line with organisational objectives. Essential experience required for the role: Relevant professional qualification or equivalent experience in housing, construction, business administration, commercial management or operational management. Experience managing scheduling, planning or workforce deployment functions within a repairs, maintenance or construction environment. Experience of performance management, service improvement and KPI reporting Experience managing customer complaints and service recovery. Experience working with directly employed labour and subcontractor delivery models. Strong leadership and people management skills. Strong commercial and financial awareness. Excellent analytical and reporting capability. Strong communication and stakeholder management skills. Ability to manage competing priorities and operational pressures. Full UK Driving Licence with ability to travel between office and operational sites as required.
15/10/2026
Full time
Repairs Support Manager Burton Upon Trent Up to 44,072 We have an exciting opportunity to lead and develop the Repairs Support Team, ensuring the efficient planning, scheduling, commercial administration and customer support functions that underpin the delivery of a high-performing responsive repairs and voids service. The postholder will be responsible for maximising workforce productivity through effective management of trade diaries, resource planning and scheduling processes across directly employed operatives and external contractors. The role will provide commercial assurance across all repairs activities, ensuring accurate job costing, robust financial controls and effective validation of subcontractor and materials expenditure. The postholder will provide oversight and support to the complaints and customer feedback function, ensuring complaints are investigated and managed within policy timescales, learning is embedded into service delivery and customer satisfaction is proactively improved through insight-led service enhancements. The role acts as a key link between operational delivery, commercial management and customer experience, providing assurance that repairs services are delivered efficiently, cost effectively and in line with organisational objectives. Essential experience required for the role: Relevant professional qualification or equivalent experience in housing, construction, business administration, commercial management or operational management. Experience managing scheduling, planning or workforce deployment functions within a repairs, maintenance or construction environment. Experience of performance management, service improvement and KPI reporting Experience managing customer complaints and service recovery. Experience working with directly employed labour and subcontractor delivery models. Strong leadership and people management skills. Strong commercial and financial awareness. Excellent analytical and reporting capability. Strong communication and stakeholder management skills. Ability to manage competing priorities and operational pressures. Full UK Driving Licence with ability to travel between office and operational sites as required.
Repairs Contracts Manager Location: Nottinghamshire Job Type: Temp to Perm Salary: 57k We are seeking a Repairs Contracts Manager to join a leading Housing associations internal DLO This role is based in Beeston and offers a temp to perm arrangement. The successful candidate will manage and control employees on repairs and maintenance, adaptations, and minor capital work, ensuring the provision of an effective and best value service. Day-to-day of the role: Manage and control the provision of repairs and maintenance services, ensuring compliance with budgetary and policy constraints. Conduct comprehensive inspections of properties as necessary, specifying and valuing the extent of work to be undertaken. Ensure all team members adhere to health and safety policies and procedures. Manage client relationships effectively, ensuring KPIs are met and all works are completed on time, within budget, and to the agreed standard. Provide relief cover for the Head of Delivery and assist in all aspects of their role. Required Skills & Qualifications: Significant experience in managing repair and maintenance work across multiple disciplines. Strong IT skills, including experience with databases and Microsoft Office packages. Proven project management skills and the ability to communicate effectively with all team members. Knowledge of statutory and regulatory obligations related to the delivery of servicing programmes of work. Experience in contractor management and ensuring contract adherence. A valid driving licence is required as travel to other business locations is necessary. Benefits: Competitive salary with potential for permanent employment. Opportunities for professional development and growth within a large housing association. Supportive team environment focused on achieving top quartile performance. To apply for this Contracts Manager position, please submit your CV detailing your relevant experience and why you are interested in this role.
14/10/2026
Contract
Repairs Contracts Manager Location: Nottinghamshire Job Type: Temp to Perm Salary: 57k We are seeking a Repairs Contracts Manager to join a leading Housing associations internal DLO This role is based in Beeston and offers a temp to perm arrangement. The successful candidate will manage and control employees on repairs and maintenance, adaptations, and minor capital work, ensuring the provision of an effective and best value service. Day-to-day of the role: Manage and control the provision of repairs and maintenance services, ensuring compliance with budgetary and policy constraints. Conduct comprehensive inspections of properties as necessary, specifying and valuing the extent of work to be undertaken. Ensure all team members adhere to health and safety policies and procedures. Manage client relationships effectively, ensuring KPIs are met and all works are completed on time, within budget, and to the agreed standard. Provide relief cover for the Head of Delivery and assist in all aspects of their role. Required Skills & Qualifications: Significant experience in managing repair and maintenance work across multiple disciplines. Strong IT skills, including experience with databases and Microsoft Office packages. Proven project management skills and the ability to communicate effectively with all team members. Knowledge of statutory and regulatory obligations related to the delivery of servicing programmes of work. Experience in contractor management and ensuring contract adherence. A valid driving licence is required as travel to other business locations is necessary. Benefits: Competitive salary with potential for permanent employment. Opportunities for professional development and growth within a large housing association. Supportive team environment focused on achieving top quartile performance. To apply for this Contracts Manager position, please submit your CV detailing your relevant experience and why you are interested in this role.
Contracts Manager - Social Housing - Repairs and Maintenance Up to 60k plus package - Permanent Based in Luton Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Luton. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on (phone number removed).
07/10/2026
Full time
Contracts Manager - Social Housing - Repairs and Maintenance Up to 60k plus package - Permanent Based in Luton Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Luton. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on (phone number removed).
Contracts Manager - Social Housing - Repairs and Maintenance Up to 60k plus package - Permanent Based in Luton Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Luton. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on .
07/10/2026
Full time
Contracts Manager - Social Housing - Repairs and Maintenance Up to 60k plus package - Permanent Based in Luton Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Luton. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on .
Quality Assurance Manager - Repairs & Maintenance Location: Central London Job Type: Temporary (9 months) with plans to move onto a two-year fixed term contract Hourly Rate: £45-£50ph umbrella We are seeking a Quality Assurance Manager for our Repairs & Maintenance Service. This role is crucial for leading the quality assurance, performance monitoring, and continuous improvement functions, ensuring that services are delivered safely, effectively, and in compliance with statutory, contractual, and customer requirements. Day-to-day of the role: Lead the quality assurance and performance management functions, providing independent scrutiny and assurance of service delivery, compliance, and customer outcomes. Develop and maintain a comprehensive quality assurance framework to ensure services meet all regulatory standards and contractual obligations. Provide professional advice and assurance on service performance and quality to the Head of Repairs & Maintenance. Design and deliver a programme of audits, service reviews, quality inspections, and assurance activities across operations. Monitor and evaluate service performance through detailed reports and dashboards, identifying trends, risks, and opportunities for improvement. Lead contractor challenge and recovery activities, and support staff management to ensure effective service delivery. Review and monitor contractor performance against contractual obligations and service standards. Investigate service failures and recommend corrective actions to improve service quality and compliance. Required Skills & Qualifications: Proven management and leadership experience in a related public service field. Demonstrable ability to establish positive relationships with a wide range of stakeholders. Highly developed written and verbal communication skills, capable of producing detailed reports and training materials. Ability to make clear, coherent, and legally compliant decisions at both strategic and operational levels. Experience managing complex tasks simultaneously and delivering high-quality outputs within tight deadlines. Strong analytical skills with the ability to gather, understand, and use data for informed decision-making. Excellent presentation and strong IT skills. Benefits: Opportunity to work in a pivotal role within a local authority. Exposure to diverse challenges and a chance to make significant impacts on community services. Competitive hourly rate and flexible working conditions. To apply for this Quality Assurance Manager position in Repairs & Maintenance, please submit your CV detailing your relevant experinece.
07/10/2026
Full time
Quality Assurance Manager - Repairs & Maintenance Location: Central London Job Type: Temporary (9 months) with plans to move onto a two-year fixed term contract Hourly Rate: £45-£50ph umbrella We are seeking a Quality Assurance Manager for our Repairs & Maintenance Service. This role is crucial for leading the quality assurance, performance monitoring, and continuous improvement functions, ensuring that services are delivered safely, effectively, and in compliance with statutory, contractual, and customer requirements. Day-to-day of the role: Lead the quality assurance and performance management functions, providing independent scrutiny and assurance of service delivery, compliance, and customer outcomes. Develop and maintain a comprehensive quality assurance framework to ensure services meet all regulatory standards and contractual obligations. Provide professional advice and assurance on service performance and quality to the Head of Repairs & Maintenance. Design and deliver a programme of audits, service reviews, quality inspections, and assurance activities across operations. Monitor and evaluate service performance through detailed reports and dashboards, identifying trends, risks, and opportunities for improvement. Lead contractor challenge and recovery activities, and support staff management to ensure effective service delivery. Review and monitor contractor performance against contractual obligations and service standards. Investigate service failures and recommend corrective actions to improve service quality and compliance. Required Skills & Qualifications: Proven management and leadership experience in a related public service field. Demonstrable ability to establish positive relationships with a wide range of stakeholders. Highly developed written and verbal communication skills, capable of producing detailed reports and training materials. Ability to make clear, coherent, and legally compliant decisions at both strategic and operational levels. Experience managing complex tasks simultaneously and delivering high-quality outputs within tight deadlines. Strong analytical skills with the ability to gather, understand, and use data for informed decision-making. Excellent presentation and strong IT skills. Benefits: Opportunity to work in a pivotal role within a local authority. Exposure to diverse challenges and a chance to make significant impacts on community services. Competitive hourly rate and flexible working conditions. To apply for this Quality Assurance Manager position in Repairs & Maintenance, please submit your CV detailing your relevant experinece.
Operations Manager - Reactive Maintenance & Voids Based in Hemel Hempstead £70K + package We are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an Operations Manager to join their team in Hemel Hempstead overseeing a £10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts. Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance contracts. You will oversee the full running of the contracts including: program planning/scheduling works; KPI monitoring/performance improvement; management of health and safety; and managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team. Operations Manager Experience Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling Operations Manager Salary & Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to £75,000 + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.
07/10/2026
Full time
Operations Manager - Reactive Maintenance & Voids Based in Hemel Hempstead £70K + package We are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an Operations Manager to join their team in Hemel Hempstead overseeing a £10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts. Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance contracts. You will oversee the full running of the contracts including: program planning/scheduling works; KPI monitoring/performance improvement; management of health and safety; and managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team. Operations Manager Experience Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling Operations Manager Salary & Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to £75,000 + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.
Repairs Manager (Interim) Location: East Midlands (Nottingham-based) Contract Type: Interim An excellent interim opportunity has arisen for a skilled Repairs and Voids Manager to join a respected housing provider operating across the Midlands and East Anglia. This role is based in Nottingham and will play a key part in ensuring the effective delivery of responsive repairs, void property turnaround, and resolution of damp and mould issues, formal complaints, and tenant alteration requests. Your new role: You will lead a multidisciplinary team responsible for delivering a high-performing repairs and voids service. This includes managing external contractors, ensuring compliance with service level agreements, and driving continuous improvement across all areas of property maintenance. You will be accountable for monitoring performance metrics, managing budgets, and producing accurate reports to inform strategic decision-making.You will also be the point of contact for complex customer issues, working closely with residents to resolve complaints and ensure satisfaction. The role requires regular engagement with internal departments such as compliance, asset management, and housing teams, as well as external stakeholders, including contractors and local authorities. Key responsibilities include: Leading and motivating a team of repairs operatives and support staff Managing voids turnaround to minimise property downtime Overseeing damp and mould casework and ensuring appropriate remedial action Handling tenant alteration requests and formal complaints with professionalism Ensuring contractor performance meets agreed standards and KPIs Maintaining accurate records and financial oversight of repairs budgets Supporting service improvement initiatives and contributing to policy development Liaising with external partners and internal teams to ensure joined-up service delivery What you'll need to succeed: You will have demonstrable experience of managing repairs and maintenance services, ideally within a housing or property setting. Strong leadership and contract management skills are essential, along with a solid understanding of building pathology and health and safety compliance. You will be confident in managing budgets, interpreting performance data, and driving service improvements.Excellent communication and customer service skills are required, as is the ability to work independently and take initiative. You must hold a full UK driving licence, have access to a vehicle, and possess appropriate business insurance. Desirable experience includes: Previous work within social housing or a related public sector environment Familiarity with housing regulations and property compliance frameworks Experience managing damp and mould cases and voids turnaround processes What you'll get in return: This is a rewarding interim role offering the chance to make a tangible impact on housing services across a diverse property portfolio. You'll be part of a collaborative team committed to delivering high standards and improving tenant outcomes. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
07/10/2026
Full time
Repairs Manager (Interim) Location: East Midlands (Nottingham-based) Contract Type: Interim An excellent interim opportunity has arisen for a skilled Repairs and Voids Manager to join a respected housing provider operating across the Midlands and East Anglia. This role is based in Nottingham and will play a key part in ensuring the effective delivery of responsive repairs, void property turnaround, and resolution of damp and mould issues, formal complaints, and tenant alteration requests. Your new role: You will lead a multidisciplinary team responsible for delivering a high-performing repairs and voids service. This includes managing external contractors, ensuring compliance with service level agreements, and driving continuous improvement across all areas of property maintenance. You will be accountable for monitoring performance metrics, managing budgets, and producing accurate reports to inform strategic decision-making.You will also be the point of contact for complex customer issues, working closely with residents to resolve complaints and ensure satisfaction. The role requires regular engagement with internal departments such as compliance, asset management, and housing teams, as well as external stakeholders, including contractors and local authorities. Key responsibilities include: Leading and motivating a team of repairs operatives and support staff Managing voids turnaround to minimise property downtime Overseeing damp and mould casework and ensuring appropriate remedial action Handling tenant alteration requests and formal complaints with professionalism Ensuring contractor performance meets agreed standards and KPIs Maintaining accurate records and financial oversight of repairs budgets Supporting service improvement initiatives and contributing to policy development Liaising with external partners and internal teams to ensure joined-up service delivery What you'll need to succeed: You will have demonstrable experience of managing repairs and maintenance services, ideally within a housing or property setting. Strong leadership and contract management skills are essential, along with a solid understanding of building pathology and health and safety compliance. You will be confident in managing budgets, interpreting performance data, and driving service improvements.Excellent communication and customer service skills are required, as is the ability to work independently and take initiative. You must hold a full UK driving licence, have access to a vehicle, and possess appropriate business insurance. Desirable experience includes: Previous work within social housing or a related public sector environment Familiarity with housing regulations and property compliance frameworks Experience managing damp and mould cases and voids turnaround processes What you'll get in return: This is a rewarding interim role offering the chance to make a tangible impact on housing services across a diverse property portfolio. You'll be part of a collaborative team committed to delivering high standards and improving tenant outcomes. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sellick Partnership
Newcastle Upon Tyne, Tyne And Wear
Operations Team Manager - Responsive Repairs Salary: 47,525 + 2,300 Car Allowance Location: North East Contract: Permanent, Full-time Are you an experienced operational leader with a strong technical background in repairs and maintenance? We are looking for an Operations Team Manager to lead a team of trade operatives delivering responsive repairs across the North East. A key focus of the role will be ensuring urgent repairs, including those associated with Awaab's Law, are managed quickly, effectively, and with excellent customer service. Working within a fast-paced environment, you will be responsible for driving team performance, managing day-to-day repair operations, ensuring health and safety compliance, and delivering high levels of customer satisfaction. You will play a vital role in developing a productive, customer-focused team while ensuring repairs are completed safely, efficiently, and to a high standard. Key Responsibilities of the Operations Manager will include: Lead and manage a team of trade operatives delivering responsive repairs. Drive performance against service standards, KPIs, and customer satisfaction targets. Oversee urgent repairs and complex maintenance issues, ensuring timely resolutions. Monitor contractor and operative performance to deliver quality and value for money. Ensure compliance with health and safety legislation and company procedures. Build strong relationships with customers and stakeholders, providing excellent service throughout. The successful Operations Manager will have: Previous experience managing repairs, maintenance or property services teams. Strong technical knowledge of building maintenance and responsive repairs. Passion for delivering excellent customer service. Excellent organisational and leadership skills. Ability to motivate teams, manage performance and drive continuous improvement. Full UK driving licence. Please contact Chrissie at the Derby office for more information Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
07/10/2026
Full time
Operations Team Manager - Responsive Repairs Salary: 47,525 + 2,300 Car Allowance Location: North East Contract: Permanent, Full-time Are you an experienced operational leader with a strong technical background in repairs and maintenance? We are looking for an Operations Team Manager to lead a team of trade operatives delivering responsive repairs across the North East. A key focus of the role will be ensuring urgent repairs, including those associated with Awaab's Law, are managed quickly, effectively, and with excellent customer service. Working within a fast-paced environment, you will be responsible for driving team performance, managing day-to-day repair operations, ensuring health and safety compliance, and delivering high levels of customer satisfaction. You will play a vital role in developing a productive, customer-focused team while ensuring repairs are completed safely, efficiently, and to a high standard. Key Responsibilities of the Operations Manager will include: Lead and manage a team of trade operatives delivering responsive repairs. Drive performance against service standards, KPIs, and customer satisfaction targets. Oversee urgent repairs and complex maintenance issues, ensuring timely resolutions. Monitor contractor and operative performance to deliver quality and value for money. Ensure compliance with health and safety legislation and company procedures. Build strong relationships with customers and stakeholders, providing excellent service throughout. The successful Operations Manager will have: Previous experience managing repairs, maintenance or property services teams. Strong technical knowledge of building maintenance and responsive repairs. Passion for delivering excellent customer service. Excellent organisational and leadership skills. Ability to motivate teams, manage performance and drive continuous improvement. Full UK driving licence. Please contact Chrissie at the Derby office for more information Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Operations Manager - Reactive Maintenance & Voids Based in Hemel Hempstead 70K + package We are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an Operations Manager to join their team in Hemel Hempstead overseeing a 10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts. Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance contracts. You will oversee the full running of the contracts including: program planning/scheduling works; KPI monitoring/performance improvement; management of health and safety; and managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team. Operations Manager Experience Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling Operations Manager Salary & Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to 75,000 + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.
05/10/2026
Full time
Operations Manager - Reactive Maintenance & Voids Based in Hemel Hempstead 70K + package We are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an Operations Manager to join their team in Hemel Hempstead overseeing a 10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts. Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance contracts. You will oversee the full running of the contracts including: program planning/scheduling works; KPI monitoring/performance improvement; management of health and safety; and managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team. Operations Manager Experience Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling Operations Manager Salary & Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to 75,000 + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.
Maintenance Contract Manager (housing sector), N and E London, to £60k + car + package Salary: Circa £50,000-£60,000 plus vehicle/allowance and benefits We are recruiting for an experienced Contracts Manager to lead a responsive repairs, maintenance and voids contract across North and East London. This is a key client-facing role within the social housing sector, managing day-to-day service delivery for a busy resident-led repairs operation. The successful candidate will take ownership of operational performance, resident satisfaction, health and safety, quality, commercial control and KPI delivery. You will lead a multi-trade team and support functions to ensure repairs and void works are completed safely, efficiently and right first time. Social housing sector experience is essential. Candidates must have a strong background managing responsive repairs, voids, maintenance or property services within a housing association, local authority or closely related social housing environment. Key responsibilities include: Managing day-to-day delivery of responsive repairs, maintenance and void works across North and East London. Leading operatives, schedulers and support staff to deliver a high-quality resident experience. Driving performance against KPIs including appointments kept, right-first-time repairs, satisfaction and void turnaround. Managing client relationships, escalations, complaints and service improvement activity. Overseeing budgets, productivity, subcontractors, health and safety, quality and compliance. About you: Proven contracts management experience in social housing repairs, voids or property maintenance. Strong understanding of resident-focused service delivery, complaints, safeguarding and housing compliance. Confident leading multi-trade teams and managing performance in a demanding operational environment. Commercially aware, organised and comfortable using systems and MI to improve service delivery. Full UK driving licence and flexibility to work across North and East London. This is an excellent opportunity for a hands-on contracts leader who understands the pace, expectations and resident focus of social housing repairs and wants to make a visible impact on service delivery across North and East London.
29/09/2026
Full time
Maintenance Contract Manager (housing sector), N and E London, to £60k + car + package Salary: Circa £50,000-£60,000 plus vehicle/allowance and benefits We are recruiting for an experienced Contracts Manager to lead a responsive repairs, maintenance and voids contract across North and East London. This is a key client-facing role within the social housing sector, managing day-to-day service delivery for a busy resident-led repairs operation. The successful candidate will take ownership of operational performance, resident satisfaction, health and safety, quality, commercial control and KPI delivery. You will lead a multi-trade team and support functions to ensure repairs and void works are completed safely, efficiently and right first time. Social housing sector experience is essential. Candidates must have a strong background managing responsive repairs, voids, maintenance or property services within a housing association, local authority or closely related social housing environment. Key responsibilities include: Managing day-to-day delivery of responsive repairs, maintenance and void works across North and East London. Leading operatives, schedulers and support staff to deliver a high-quality resident experience. Driving performance against KPIs including appointments kept, right-first-time repairs, satisfaction and void turnaround. Managing client relationships, escalations, complaints and service improvement activity. Overseeing budgets, productivity, subcontractors, health and safety, quality and compliance. About you: Proven contracts management experience in social housing repairs, voids or property maintenance. Strong understanding of resident-focused service delivery, complaints, safeguarding and housing compliance. Confident leading multi-trade teams and managing performance in a demanding operational environment. Commercially aware, organised and comfortable using systems and MI to improve service delivery. Full UK driving licence and flexibility to work across North and East London. This is an excellent opportunity for a hands-on contracts leader who understands the pace, expectations and resident focus of social housing repairs and wants to make a visible impact on service delivery across North and East London.
Insurance Repairs Contracts Manager/ Coordinator Location: Bromsgrove Salary: 40,000- 45,000 per year Benefits: Company car Think Recruitment are recruiting for an Insurance Repairs Contracts Manager/ Coordinator to manage property repair works from survey through to completion. This role would suit someone with an insurance repairs background who can assess the work required, organise materials and trades, and keep jobs on schedule. Key Responsibilities: Review survey reports and scopes of work to establish what repairs are required. Work out material quantities and arrange orders in time for each job. Price and review works using schedules of rates, including any variations. Book trades and coordinate their work across multiple properties. Monitor job progress, resolve scheduling issues and keep records up to date. Liaise with surveyors, trades, customers and other parties involved in the repairs. Check completed works against the agreed scope and help resolve any outstanding issues. Requirements: Experience coordinating property repairs within the insurance sector . Ability to read surveys and translate them into a clear schedule of works. Experience working with schedules of rates and estimating material requirements. Good knowledge of building repairs and the trades involved. Strong organisation and communication skills, with the ability to manage several live jobs at once. If you have an insurance repairs background and enjoy managing the practical details that keep works moving, we'd like to hear from you. Email (url removed) or call Seamus on (phone number removed). INDPS
25/09/2026
Full time
Insurance Repairs Contracts Manager/ Coordinator Location: Bromsgrove Salary: 40,000- 45,000 per year Benefits: Company car Think Recruitment are recruiting for an Insurance Repairs Contracts Manager/ Coordinator to manage property repair works from survey through to completion. This role would suit someone with an insurance repairs background who can assess the work required, organise materials and trades, and keep jobs on schedule. Key Responsibilities: Review survey reports and scopes of work to establish what repairs are required. Work out material quantities and arrange orders in time for each job. Price and review works using schedules of rates, including any variations. Book trades and coordinate their work across multiple properties. Monitor job progress, resolve scheduling issues and keep records up to date. Liaise with surveyors, trades, customers and other parties involved in the repairs. Check completed works against the agreed scope and help resolve any outstanding issues. Requirements: Experience coordinating property repairs within the insurance sector . Ability to read surveys and translate them into a clear schedule of works. Experience working with schedules of rates and estimating material requirements. Good knowledge of building repairs and the trades involved. Strong organisation and communication skills, with the ability to manage several live jobs at once. If you have an insurance repairs background and enjoy managing the practical details that keep works moving, we'd like to hear from you. Email (url removed) or call Seamus on (phone number removed). INDPS